Group 3 streaming App | May 2023 Amazon Echo vs Google Home 01 Introduction 02 Amazon Echo and Google Home are smart speaker devices that utilize virtual assistants (Alexa and Google Assistant) to provide a wide range of voice-activated services and control smart home devices. They have gained popularity for their convenience, versatility, and ability to integrate with various third-party services and devices, making them an essential part of many smart home setups. 02 Company Background • Amazon Echo was first introduced in the market on June 23, 2015. It marked Amazon's entry into the smart speaker market and pioneered the concept of voice-activated virtual assistants for the home. • Google Home was first introduced on November 4, 2016, as Google's response to Amazon's Echo. It aimed to provide a similar voice-activated smart speaker experience, leveraging Google's expertise in search and artificial intelligence. 03 Issue • • • • Capabilities & Features Voice Recognition & Accuracy Design and User Interface Privacy & Security 04 Evaluation of Issues Users should remain cautious about the potential risks associated with any internetconnected device and stay informed. 05 Suggested Alternatives Maslow’s Hierarchy From love and belonging to esteembased approach for the customer. Marketing Mix • Product • Price • Place • Promotion 06 Recommendation • Amazon & Google should strike a partnership • Privacy and data security concern • Internet of things should be used to build a more sustainable future and smart home. • New target market in chronically sick, differently abled and the elderly. 08 Conclusion Ultimately, the choice between Amazon Echo and Google Home Pod depends on personal preferences and specific needs. It is recommended that both companies should address privacy and security and target new markets, such as the elderly and differently-abled individuals. 07 THANK YOU! Group 3 streaming App | May 2023 11