Procedure
Incident Investigation
Revision History
Revision
No#
001002
DATE
Initiated By
Description of
Changes
Completed By
22-12-2022-
-HSE Manager
-
-
02-02-2023
-HSE Manager
Distribution List
Sr. No/
Designation
Issue Date
Distributed by
01
QHSE Coordinator
QHSE Coordinator
02
General
Manager/Executive
Manager
QHSE Coordinator
03
Document
Number
MIK-QHSEPR-21
Issue
Number
Revision
Number
Original
Issue Date
Revision
Issue
Date
22-12-20221.0
00
---
Document
Prepared By
Document
Reviewed by
QHSE
Coordinator
Activity Owner
Document
Approved
By
General
Manager/Ex
ecutive
Manager
Copyright
This document contains confidential information. It may be copied in full or in parts only by Maraba Al Iraq Al
Khadraa personnel and only for the purpose of Maraba Al Iraq Al Khadraa related activities. Disclosure of any
information contained within this procedure to any person (s) outside the employee of Maraba Al Iraq Al
Khadraa without written permission of the Top Management is strictly prohibited.
Page 1 of 6
Incident Investigation
Doc. No: MIK-QHSE-PR-21
Issue Number: 01
Revision Number: 00
Original Issue Date:
01st June 2018
Revision Issue date: 00
Contents
Revision History ................................................................................................................................... 1
Distribution List ................................................................................................................................... 1
Contents ................................................................................................................................................ 2
1. Purpose ........................................................................................................................................ 3
2. Scope............................................................................................................................................ 3
3. Responsibilities .......................................................................................................................... 3
4. Procedure .................................................................................................................................... 3
4.1 Initial/ Immediate Actions .................................................................................................. 5
4.2 Notification of Incident/ Accident...................................................................................... 5
4.3 Investigation Team Members ............................................................................................ 5
4.1 Investigation and Corrective Action .................................................................................. 5
5. Related Records ......................................................................................................................... 6
This document is the property of Maraba Al Iraq Al Khadraa. Any copying and distribution of this document
without the approval of the Management is prohibited.
Page 2 of 6
Incident Investigation
Doc. No: MIK-QHSE-PR-21
Issue Number: 01
Revision Number: 00
Original Issue Date:
01st June 2018
Revision Issue date: 00
1. Purpose
The purpose of this procedure is to ensure a safe workplace for all employees and clients through
effective and systematic Incident investigation and reporting mechanisms, to ensure that further
risks of workplace incidents are eliminated.
2. Scope
This procedure is applicable to all employees of the organization.
3. Responsibilities
Concerned Head of Departments, Managers and Supervisors are responsible for this procedure.
4. Procedure
The process for handling and investigation of QHSE incidents has been defined in the below
mention flow chart.
This document is the property of Maraba Al Iraq Al Khadraa. Any copying and distribution of this document
without the approval of the Management is prohibited.
Page 3 of 6
Incident Investigation, Corrective Action and
Reporting Process
Immediate Actions
(First Aid/ Follow ERP)
Initial Notification Form
Take Control
Record the Scene
Initial Description
Communication
QHSE Department
Team
Form a Team
Action Plan
Observation & Information
Gather Evidence
Interviews
Documents
Determine &
Analysis Causes
Risk Assessment of Corrective Action
Corrective
Actions
Action Plan
Responsibilities & Timelines
Report
Lessons Learned
(Incident Report)
Follow Up
Implementation &
Effectiveness of Actions
This document is the property of Maraba Al Iraq Al Khadraa. Any copying and distribution of this document
without the approval of the Management is prohibited.
Page 4 of 6
4.1 Initial/ Immediate Actions:
Where appropriate, following actions must be initiated by the QHSE Coordinator at the spot of
incident without waiting for formal appointment of investigation committee. They are also
responsible to take on spot decisions depending upon the seriousness of the emergency.
a)
Take control at the scene of the incident, take charge; give specific instructions to specific
people.
b)
Ensure provision of first aid to any injured person plus further medical care as required (this must
be done only if it is safe to do so and no one else at risk).
c)
Call for the support of emergency services as necessary.
d)
Control and or prevent potential secondary incidents: make area safe; system may need to be
shut off or locked out; barriers may need to be put up; any spills or leaks will need to be
controlled.
e)
Start to identify sources of evidence.
4.2 Notification of Incident/ Accident:
After occurrence of any incident, the Incharge of the area or QHSE Coordinator or any employee
where the incident had happened records details of the incident on the ‘Incident Summary Report’
(MIK-FM-21-01-00) and report it to Head of Department for further investigations either manually or
electronically. The incident may also be reported to QHSE Coordinator through e-mail.
For reporting of initial details of incident the description of the event must include:
a)
Description of what actually happened and what was happening just prior to the event;
b)
The people present and in what capacity;
c)
Whether there were clear instructions for carrying out the job, and whether these were known to
the people involved;
d)
Training and experience of people involved;
e)
Any abnormal or unusual conditions at the time of the event
4.3 Investigation Team Members:
The QHSE Coordinator shall constitute investigation team. The members of team depend on
the severity of incident.
4.1 Investigation and Corrective Action:
a)
QHSE Coordinator initiates ‘Incident Investigation Report’ (MIK-FM-21-02-00), for
investigation of root cause of incident either himself or through investigation team by
appointing a leader of team.
This document is the property of Maraba Al Iraq Al Khadraa. Any copying and distribution of this document
without the approval of the Management is prohibited.
Page 5 of 6
b) QHSE Coordinator / Investigation Team proposes corrective action appropriate to the
magnitude of problem and also for mitigating QHSE impact occurred (if any). The need of
risk assessment of proposed corrective actions prior to implementation is also
determined.
c)
QHSE Coordinator may advise the methodology for the purpose of risk assessment
depending upon the nature of corrective action.
d) QHSE Coordinator assigns the corrective actions to concerned Departmental Manager/s
and agrees a time frame for the completion of corrective action and records changes, (on
Incident Investigation Report in documented procedures resulting from corrective
actions.
e)
After implementation of corrective action the Incharge report back to QHSE
Coordinator.
f)
QHSE Coordinator is responsible follow-up in order to determine if the corrective action
has been implemented and it is effective. When there is objective evidence that the
corrective action is effective, the ‘Incident Investigation Report’ is closed out.
5. Related Records
i.
ii.
Incidents Summary
Incident Investigation Report
MIK-FM-21-01-00
MIK-FM-21-02-00
-------------------------------------------add accident investigation form
no iso 3
This document is the property of Maraba Al Iraq Al Khadraa. Any copying and distribution of this document
without the approval of the Management is prohibited.
Page 6 of 6