Developing Global Marketing Strategies International Marketing Channels What is a marketing channel? • A total firm-to-end-user links make up a marketing channel. (Global Channel Strategy, Pearson Education Inc., 2015) • A set of interdependent organizations involved in the process of making a product or service available for use or consumption. Key players in the marketing channel Producer/ Manufacturer Middleman Consumer • They combine labor and capital to create goods and services for the consumers • Intermediary or agent between two parties • A person who buys the product or service for personal use Importance of marketing channel Roles of Marketing Channel Information Product Physical possession sharing promotion and ownership Negotiation Logistics and Distribution Risk sharing Types of marketing channel Direct marketing channel Indirect marketing channel Channel strategy framework 1. Analyzing and designing Development of the most effective channel structures and strategies Meeting the target end-users’ demands with the minimum possible cost 2. Establish objectives and constraints in channel design This stage focuses on the objective that is to deliver maximum service output at a minimal price. Channel strategy framework 2. Establish objectives and constraints in channel design (continuation) 1. 2. 3. 4. 5. Perishable goods cannot be sold on channels that take time to reach the customer. Heavy products delivery should be transported on channels with minor handling. Delicate products should be ideally sold on channels like factory outlets or franchises. Customized products are usually done via direct sales. Products requiring installation and regular maintenance are usually done directly by the company. Channel strategy framework 3. Identify channel alternatives Elements to consider: 1. Type of intermediaries a. The organization’s own sales force b. Dealers and distributors c. OEM markets or Original Equipment Manufacturers 2. Number of intermediaries a. Exclusive distribution b. Selective distribution c. Intensive distribution Channel strategy framework 3. Responsibilities of channel members Elements to arrive at channel responsibility a. Price policy b. Distributor’s territorial rights c. Mutual services and responsibilities 4. Evaluate channel alternatives Criteria in evaluating alternatives: a. Economic criteria Channel strategy framework 4. Evaluate channel alternatives (continuation) b. Control criteria c. Adaptive criteria Channel management Gartner sales glossary defines channel management as a company’s engagement activities related to selecting, enabling and compensating channel partners. Elements in channel management 1. 2. 3. 4. Selecting channel members Training of channel members Evaluating channel members Channel modification decision Channel integration Channel integration can be defined as the strategies and plans designed by the organization to deliver a standard message across various channels the brand might be using. Methods of performing channel integration 1. 2. Vertical marketing system Horizontal marketing system Types of Distribution Channels • https://youtu.be/fvLGcdp7FbA Developing Global Marketing Strategies Exporting and Logistics: Special Issues for Business What is exporting? It is a process of shipping a product to another part of the world for trade or sale (Global Marketing 5th Ed., McGraw Hill, 2009) Includes Identification of customers Preparing products for shipment Arranging documentation Clearing customs Planning shipping/delivery of product Indirect exporting For a company not fully committed to international marketing Uses a broker or agent to help find customers and export products Extra middlemen can increase total cost Direct exporting For a company fully committed to foreign markets A company actively controls operations Intermediaries in exporting Export trading company Buy and sell products Conduct market research Overseas distribution Provide funding and financing Coordinate with shippers, suppliers, and manufacturers International freight forwarder Travel agent for cargo Ships products directly to foreign customers Factors to consider in exporting Customs Immigration control for products entering the country Inspect shipments to ensure proper documentation Collect custom fees Ensure restricted products do not enter (e.g. dangerous items, embargoed products, fake products, endangered items) Customs broker An intermediary that specializes in moving products through customs Documentation for clearing customs Bill of lading Issued by carrier to shipper acknowledging receipt of goods Describes type and quantity of goods Describes how goods will be shipped Identifies destination Documentation for clearing customs Certificate of origin Document that identifies the country in which exported goods are obtained, produced or processed Helps determine import duties or whether the products may be legally imported, depending on country of origin Documentation for clearing customs Foreign Trade Zone An area designated by a country as a specialized zone where products may be exempt from duties Products in FTZs may be stored, modified, displayed without duties Products exported out of FTZ’s no import duties are paid where FTZ is located Examples of Free Trade Zones in the Philippines Key Documents for Export https://youtu.be/ZLK9x8wsjBs International Logistics Logistics involve the transportation and storage of products between producer and consumer Modern technology makes logistics easier GPS allows ships to avoid bad weather Easy tracking Logistics and the Total Cost Concept Transportation costs are major portion of total exporting costs Other cost factors to consider: Products shipped by water or land arrive with less certainty than by air Greater chances for spoilage, loss or obsolescence Warehousing and insurance costs may be higher Air freight enhances security, limits shipping time, assures faster delivery Delivery terms Logistics Process Transportation modes Water Air cargo Land transportation ~ END ~ Reporter: Mila D. 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