Southern Luzon State University
Lucena Campus
Lucena City
PORTFOLIO
in
Trainer’s Methodology Course
(Level 1)
Prepared by:
MONICA O. COMEDERO
Trainer for Computer Systems Servicing NC II
at Southern Luzon State University – Lucena Campus
Brgy. Ibabang Dupay, Lucena City, Quezon
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page i
TABLE OF CONTENTS
Front page
……………………………………………………………………………………………………
Table of Contents
i
…………………………………………………………………………………………
ii
Module 1. PLANNING TRAINING SESSION …………………………………….
1
1. Data Gathering Instrument for Trainee’s Characteristics ………………………….
2
2. Self-Assessment Check ……………………………………………………………………………
4
3. Evidences / Proof of Current Competencies ……………………………………………..
6
4. Identifying Training Gaps ………………………………………………………………………..
7
5. Training Needs Analysis ………………………………………………………………………….
8
6. Session Plan ……………………………………………………………………………………………
10
7. Training Activity Matrix …………………………………………………………………………..
16
8. Parts of a Competency-Based Learning Materials ……………………………………..
17
9. Institutional Assessment Tools ………………………………………………………………. 48
 Evidence Plan ………………………………………………………...……………………… 50

Table of Specification ……………………………………………………………………
51

Pre-Test ………………………………………………………………………………………..
52

Answer Key of the Pre-Test …………………………………….……………………..
57

Rating Sheet for Demonstration ………………………………..……………………
58

Questioning Tool ………………..………………………………………………………….
59

Model Answer for the Questioning Tool ……………………………………..…..
61
10.
Achievement Chart ………………………………………………………………………… 64
11.
Training Evaluation Form ………………………………………………………………. 66
12.
Program Evaluation Analysis …………………………………………………………. 70
13.
Training Progress Chart …………………………………………………………………. 72
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page ii
PLANNING
TRAINING SESSION
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 1
DATA GATHERING INSTRUMENT FOR TRAINEE’S CHARACTERISTICS
Form 1.1
TRAINEE’S PROFILE FORM
Name:
MOSQUITE, ALJO KIER
Birthdate: 02/02/02
Contact Number: ____0907 193 2972_____
Gender: __Male__
Email Address: akmosquite02@gmail.com
Age: _22_
Civil Status: __Single__
Ethnicity: ___________n/a________________
Address: ___Brgy. Dalandanan, Valenzuela City _______________________________
Special Needs/Disabilities: ____________________________n/a_____________________________________
Training Program/Qualifications: ____COMPUTER SYSTEMS SERVICING NC II____________
EDUCATIONAL BACKGROUND
LEVEL
SCHOOL
YEAR
COMPLETED
ADDRESS
Doctorate Degree
Master’s Degree
Lady of Lourdes College
of Caybiga
College
Caloocan City
2020
Tech-Voc
Malinta National High
Valenzuela City
School
Dalandanan Elementary
Valenzuela City
School
Secondary
Elementary
2016
2010
RELATED TRAININGS/SEMINARS/WORKSHOPS ATTENDED
TRAINING
Computer Hardware Servicing
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
VENUE
TESDA San Pablo, City
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
DATE
August 4-7, 2018
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 2
WORK EXPERIENCE
COMPANY
MCDO SM Branch
SM City Valenzuela
AVERAGE
MONTHLY
SALARY
PERIOD OF
EMPLOYMENT
ADDRESS
June – July 2016
P8,000.00
NATIONAL CERTIFICATES ACQUIRED AND LEVEL
________________n/a_____________________________________________________________________________________
_________________________________________________________________________________________________________
PREVIOUS LEARNING EXPERIENCES RELATED TO THE QUALIFICATION/TRAINING
PROGRAM APPLIED FOR:
________________n/a_____________________________________________________________________________________
_________________________________________________________________________________________________________
_______________________________
Signature
Date: _______06/19/2022_________
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 3
SELF-ASSESSMENT CHECK
Qualification:
COMPUTER SYSTEMS SERVICING NC II
Project:
TROUBLESHOOTING
 Determine the faults of a computer system.
 Troubleshoot the faults.
 Fix and test the computer systems and networks.
Unit of Competency Covered:
Instruction:
 Read each of the questions in the left-hand column of the chart.
 Place a Check in the appropriate box opposite each question to indicate your
answers.
Can I?
YES

wear PPE and follows safety procedures
√

identify the defects of a computer systems
√

know the different parts of a computer systems
√

determine the faults of networks

disassemble the system unit properly
√

assemble the system unit properly
√

troubleshoot the networks

determine varied tools used in maintenance

use the tools properly

demonstrate the safety procedures
√

perform the troubleshooting process
√

fix and test the computer systems
√

familiarized the tools, parts, and procedures
√
NO
√
√
√
√
I agree to undertake assessment in the knowledge that information gathered will only be
used for professional development purposes and can only be accessed by concerned
assessment personnel and may manager/supervisor.
Candidate’s Name: MOSQUITE, ALJO KIER
Date: 06/19/2022
EVIDENCES/PROOF OF CURRENT COMPETENCIES
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 5
Form 1.2
Evidence of Current Competencies Acquired Related to Job/Occupation
COMPUTER SYSTEMS SERVICING NC II
List of Competencies
Proof/Evidence
Means of Validating
Install and Configure
Computer Systems
Set-up Computer Networks
Set-up Computer Networks
Maintain and Repair
Computer Systems and
Networks
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 5
IDENTIFYING TRAINING GAPS
Form 1.3
Summary of Current Competencies versus Required Competencies
List of Competencies with Learning
Outcomes
Current
Competencies
Training Gaps/
Requirements
Install and Configure Computer Systems
√
Set-up Computer Networks
√
Set-up Computer Networks
√
Maintain and Repair Computer Systems
and Networks
√
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 6
TRAINING NEEDS ANALYSIS
Form 1.4
Training Needs
Training Needs
Module Title /
(Learning Outcomes)
Module of Instruction
1.1.
Assemble computer hardware
1.2.
Install operating system and drivers for
Installing and Configuring Computer
Systems
peripherals/ devices.
1.3.
Install the computer application software
1.4.
Conduct testing and documentation
1.5.
Install network cables
1.6.
Set network configuration
1.7.
Set router/Wi-Fi/ wireless access
Setting-up Computer Networks
point/repeater configuration
1.8.
Inspect and test the configured computer
networks
1.9.
Set-up user access
Setting-up Computer Networks
1.10.
Configure network services
1.11.
Perform testing, documentation and
predeployment practices
1.12.
Plan and prepare for maintenance and repair
1.13.
Maintain computer systems and networks
1.14.
Diagnose faults of computer systems
1.15.
Rectify/correct defects in computer systems
1.16.
Inspect and test the computer systems and
Maintaining and Repairing Computer
Systems and Networks
networks
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 7
SESSION PLAN
Sector
:
ELECTRONICS
Qualification Title
:
COMPUTER SYSTEMS SERVICING NC II
Unit of Competency :
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
Module Title
:
MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS
Introduction
:
This unit covers the knowledge, skills, and attitudes needed to maintain and repair computer systems and networks. It
includes the tools and procedures to be use of the trainee in repairing a computer systems and troubleshooting networks.
Learning Outcomes:
a. Plan and prepare for maintenance and repair
b. Maintain computer systems and networks
c. Diagnose faults of computer systems and networks
d. Rectify/correct defects in computer systems and networks
e. Inspect and test the computer systems and networks
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 11
B. LEARNING ACTIVITIES
L.O.1 Plan and prepare for maintenance and repair
Learning
Content
1. Plan and
Prepare
Maintenance
Procedures
Methods
Presentation
Lecture/
Discussion
Read
Information
Sheet 3.2-1.
Multimedia
Plan and
Presentation
Prepare
Maintenance
Demonstration Procedures
Watch Video
Presentation on
Planning and
Preparing
Maintenance
Procedures
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Practice
Feedback
Resources
Answer SelfCheck 3.2-1
Maintenance
Procedures
Compare your
answers to
Answer Key 3.21
Perform Job
Sheet 3.2-1.
Demonstration
of Procedures
Check mock
demonstrationperformance
using the
performance
criteria
checklist
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO



CBLM
Reference
Books
Video
Presentation
Time
16 hours
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 12
B. LEARNING ACTIVITIES
L.O.2 Maintain computer systems and networks
Learning
Content
1. Parts of
Computer
Systems and
Networks, and
its uses.
Methods
Lecture/
Discussion
Multimedia
Presentation
Demonstration
Presentation
Read
Information
Sheet 3.2-2.
Parts of
Computer
Systems and
Networks, and
its uses.
Watch Video
Presentation on
the Parts of
Computer
Systems and
Networks, and
its uses.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Practice
Answer SelfCheck 3.2-2
Parts of
Computer
Systems
Perform Job
Sheet 3.2-2.
Demonstration
of different
parts with its
details.
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Feedback
Resources
Compare your
answers to
Answer Key 3.22


Check mock
demonstrationperformance
using the
performance
criteria
checklist



CBLM
Reference
Books
Video
Presentation
Equipment
System Unit
Time
24 hours
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 13
B. LEARNING ACTIVITIES
L.O.3 Diagnose faults of computer systems and networks
Learning
Content
1. Faults /
problems in the
Computer
Systems
Methods
Lecture/
Discussion
Multimedia
Presentation
Demonstration
Presentation
Practice
Feedback
Read
Information
Sheet 3.2-3.
Faults /
problems in the
Computer
Systems.
Answer SelfCheck 3.2-3
Faults /
problems in the
Computer
Systems.
Compare your
answers to
Answer Key 3.23


Check mock
demonstrationperformance
using the
performance
criteria
checklist




Perform Job
Sheet 3.2-3.
Faults /
problems in the
Computer
Systems.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Resources

CBLM
Reference
Books
Video
Presentation
Equipment
Accessories
System Unit
Tools
Time
36 hours
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 14
B. LEARNING ACTIVITIES
L.O.4 Rectify/correct defects in computer systems and networks
Learning
Content
1. Analysis in
the defects of a
Computer
Systems and
Networks
Methods
Lecture/
Discussion
Multimedia
Presentation
Presentation
Read
Information
Sheet 3.2-4.
Analysis in the
defects of a
Computer
Systems and
Networks
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Practice
Answer SelfCheck 3.2-4.
Analysis in the
defects of a
Computer
Systems and
Networks
Perform Job
Sheet 3.2-4.
Defects of a
Computer
Systems and
Networks
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Feedback
Resources
Compare your
answers to
Answer Key 3.24
Check
performance
using the
performance
criteria
checklist



CBLM
Reference
Books
Video
Presentation
Time
16 hours
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 15
B. LEARNING ACTIVITIES
L.O.5 Inspect and test the computer systems and networks
Learning
Content
1. Safety
Procedures
Methods
Lecture/
Discussion
Multimedia
Presentation
Presentation
Read
Information
Sheet 3.2-5.
Safety
procedures.
Demonstration
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Practice
Feedback
Resources
Answer SelfCheck 3.2-5.
Safety
procedures.
Compare your
answers to
Answer Key 3.25


Perform Job
Sheet 3.2-5.
Safety
procedures.
Check mock
demonstrationperformance
using the
performance
criteria
checklist



Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO

CBLM
Reference
Books
Video
Presentation
System Unit
Computer
Peripherals
Time
24 hours
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 16
C. ASSESSMENT PLAN
 Written exam
 Performance Test / Demonstration
 Questioning
D. TEACHER’S SELF REFLECTION OF THE SESSION
Having knowledge on how to maintain and repair a computer systems and networks is a good opportunity for everybody as it
will be helpful for today’s situation. The present times are more technological than the yesteryears which is good for all the students /
trainees to enhance their skills and knowledge in the safety procedures of maintaining and repairing a computer systems and networks.
Prepared by:
MONICA O. COMEDERO
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 17
TRAINING ACTIVITY MATRIX
Qualification : Computer systems servicing
NC II
Training Activity
Names of Trainees







Prayer
Briefing of
Activities
Introduction
Motivation
Discussion of
Faults /
problems in a
Computer
systems
Issuance of
Tools and
Materials


All Trainees
Benchwork


Mr. AK
Mosquite
Mr. Ayala

All Trainees
All Trainees

Benchwork



Mr. Jr Felix
Mr. LF Tan
Mr. JJ Santos


Feedback
Problems
Encountered

All Trainees
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Training Period : 8 hours
Facilities/Tools and
Equipment
 Projector
 Laptop
 PowerPoint
Presentation



Projector
Laptop
Video
Presentations














Computer
System Unit
Peripherals
Tools
Computer
System Unit
Peripherals
Tools
Computer
System Unit
Peripherals
Tools
Paper Sheets
Pen
Facilitator : Monica O. Comedero
Venue
(Workstation/Area)
Classroom
Classroom
Date and Time
June 16, 2022
8:00 am – 9:00 am
June 16, 2022
9:00 am – 12:00 am
Remarks
Introducing the
details of the topic
as well as the
requirements will
be discussed.
Information Sheet
3.2-1
Self-Check 3.2-1
Classroom
June 16, 2022
1:00 pm – 1:30 pm
Students will
receive the desired
tools to be used in
varied tasks.
Computer
Laboratory
(Benchwork Area)
June 16, 2022
1:30 pm – 4:30 pm
Task Sheet
Computer
Laboratory
(Benchwork Area)
June 16, 2022
1:30 pm – 4:30 pm
Task Sheet
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Classroom
June 16, 2022
4:30 pm – 5:30 pm
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 18
ARTS OF A COMPETENCY-BASED LEARNING MATERIALS
COMPETENCY-BASED
LEARNING MATERIAL
Sector:
ELECTRONICS
Qualification Title:
COMPUTER SYSTEMS SERVICING NC II
Unit of Competency:
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
Module Title:
MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS
Southern Luzon State University
LUCENA CAMPUS
Lucena City
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 19
QUALIFICATION TITLE
COMPUTER SYSTEMS SERVICING NC II
COMPETENCY BASED LEARNING MATERIALS
List of Competencies
No.
1.
2.
3.
4.
Unit of Competency
Module Title
Code
Install and Configure Computer Systems
Installing and Configuring
Computer Systems
ELC724331
Set-up Computer Networks
Setting-up Computer Networks
ELC724332
Set-up Computer Networks
Setting-up Computer Networks
Maintain and Repair Computer Systems
and Networks
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Maintaining and Repairing
Computer Systems and
Networks
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
ELC724333
ELC724334
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 20
MODULE CONTENT
Qualification Title:
COMPUTER SYSTEMS SERVICING NC II
Unit of Competency:
Maintain and Repair Computer Systems and Networks
Module Title:
Maintaining and Repairing Computer Systems and Networks
Introduction:
This unit covers the knowledge, skills, and attitudes needed to
maintain and repair computer systems and networks. It includes
the tools and procedures to be use of the trainee in repairing a
computer systems and troubleshooting networks.
Learning Outcome:
Upon completion of this module, you must be able to:
2.
3.
4.
5.
6.
Plan and prepare for maintenance and repair
Maintain computer systems and networks
Diagnose faults of computer systems and networks
Rectify/correct defects in computer systems and networks
Inspect and test the computer systems and networks
Assessment Criteria:
1.1
1.2
1.3
1.4
1.5
1.6
1.7
Appropriate personal protective equipment is used in line with standard procedures.
Normal function of computer systems and networks are checked in accordance with
manufacturer’s instructions.
Scheduled/periodic maintenance is performed in accordance with manufacturer’s
requirements.
Where necessary, needed repairs/replace are made in accordance with established
procedures.
Unplanned events or conditions are responded to in accordance with established
procedures.
Maintenance and/or Diagnosis of faults is planned and prepared in line with job
requirements.
Tools, equipment and testing devices needed for the maintenance are obtained and checked
for correct operation and safety
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 21
1.8
1.9
1.10
1.11
1.12
1.13
1.14
1.15
1.16
1.17
1.18
1.19
1.20
Materials necessary to complete the work are obtained in accordance with established
procedures and checked against job requirements.
OHS policies and procedures are followed in line with job requirements.
Computer systems and networks for maintenance are checked against job/service order or
instructions and specifications.
Faults or problems in the computer systems and networks are diagnosed according to
requirements and in line with the standard procedures.
Contingency measures are managed and implemented in accordance with established
procedures
Defective components or parts are replaced or corrected without damage to the
surrounding environment or services
Adjustments, if necessary are made in accordance with established procedures
Final inspections are undertaken to ensure that the testing conducted on the device
conforms with the manufacturer’s instruction/manual
Computer systems and networks are checked/tested to ensure safe operation.
OHS standards and 5S principles are followed according to enterprise policies
Work site is cleaned and cleared of all debris and left in safe condition in accordance with
company procedures
Excess components and materials are disposed of based on WEEE directives and 3Rs waste
management program.
Report is prepared and completed according to company requirements
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 22
LEARNING OUTCOME
LEARNING OUTCOME NO. 1
Understand and explain the uses of equipment
and tools, and the procedures in maintaining
and repairing a computer systems and
networks.
CONTENTS:
Faults/problems in a Computer System
ASSESSMENT CRITERIA:
1.1 Appropriate personal protective equipment is used in line with standard procedures.
1.2 Normal function of computer systems and networks are checked in accordance with
manufacturer’s instructions.
1.3 Scheduled/periodic maintenance is performed in accordance with manufacturer’s
requirements.
1.4 Where necessary, needed repairs/replace are made in accordance with established
procedures.
1.5 Unplanned events or conditions are responded to in accordance with established procedures.
CONDITIONS:
The students/trainees must be provided with the following:
* Protective equipment
* System Unit
*Peripherals
* Tools, Accessories, and Supplies
- Tapes
- Anti-static devices (wrist strap, mat)
- Screw drivers (Flat Head, Phillips, Torx, Hex, Pozidriv, Tri Wing)
- Pliers (Long nose, Mechanical)
- Flashlight
* Testing devices
* LAN Tester
ASSESSMENT METHOD:
1. Hands-on / Demonstration
2. Direct Observation
3. Written Examination
4. Oral Test
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 23
Information Sheet 3.2-1
FAULTS/PROBLEMS IN A COMPUTER SYSTEM
Learning Objectives:
After reading the Information Sheet, you should be able to:
1. Identify different parts of a Computer systems.
2. Analyze the faults/problems and its possible solutions.
3. Apply your learnings in the troubleshooting process.
Introduction/Overview:
Computers are very common property that we have at the present times due of
technological era. Many of us only knows how to use a computer/devices but did not know how to
fix it when we encounter some bugs or problems. On the other hand, fixing problems in our
computer systems was difficult but these steps or procedures in troubleshooting can be learned. In
many cases, if we face difficulties in our computer systems, we call a technician, but we can also be a
technician. Having knowledge and skills in maintaining and repairing a computer systems and
networks was a blessing to nurture. Technicians or not, we should be familiar to the faults of a
computer and on how to fix these faults.
FAULTS/PROBLEMS IN A COMPUTER SYSTEMS
COMPUTER SYSTEMS
Computer system is a basic but complete and functional software and hardware setup
which is a set of united devices that allows the user to input, process, store, and execute data to
become information. (Techopedia) It is a digital electronic machine that was created to perform
different functions or operations depending to the set of instructions that the user may input in our
computer. The computer system has a physical components which is commonly called as hardware
and a software or computer programs. These both components are important for the computer to
function. The physical components contains the computer itself, system unit, and all peripherals
such as mouse, keyboard, fan, motherboard, RAM, ROM, HDD, CD-ROM, and etc.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 24
COMPONENTS OF A COMPUTER SYSTEM
Computer Hardware or Physical Components
These are the physical or the solid parts of a computer system. Computer hardware have
main components such as Input, Processing, Storage, and Output devices.
INPUT DEVICES
These are the devices that is used for entering data to the central processing unit (CPU) to
deliver the data to the software or operating system of our computer systems.
i.
Keying Devices – A set of keys like Keyboard or keypad to enter/input data. It is the
main input device of a computer system which is used to type a variables or numbers.
ii.
Pointing Devices – These are the devices which has a pointer to enter the data that we
can see in our computer screen. When we input data, we can point or click them through
mouse, trackballs, joystick, and touch sensitive screen.
a. Mouse – It is an input device used to control the movements of the cursor in the
computer screen to select and click files or documents.
b. Trackballs – It is also used to control the cursor which has a ball to be touched.
c. Joystick – It is commonly used in computer games to move different objects or
character in a computer/devices.
d. Touch sensitive screen – It is a computer display screen which can tap or click by
the user to move objects and to input data in our computer.
iii.
Scanning Devices – These are used to capture a document to get the data directly.
Examples of this devices are Scanners, Barcode readers, Optical character readers, and
Magnetic readers.
a. Scanners – These are used to convert images or printed data into an electronic data
that can be store to the computer by scanning the documents. We can use Flatbed
scanner, all-in-one scanner, drum scanner, and handheld scanner.
b. Barcode readers – It is also called a price scanner that is used to read and scan
information in a barcode.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 25
c. Optical character reader – It is used to scan printed documents to be edited in word
processors.
d. Magnetic readers – It is used to read data using magnetic ink.
iv.
Microphone – It is used to input sound on the devices and stored the data in a digital
form.
v.
Digitizer – It is an input device used to convert analog signal from any devices into a
series of numbers.
PROCESSING DEVICES
These are the devices inside a computer that reads, interprets, and manipulates the
incoming data from the input devices.
i.
Central Processing Unit (CPU) – It is commonly known as processor, microprocessor, or
central processor which purpose is to handle all the information gathered from the
hardware and software devices of the computer.
ii.
Graphics Processing Unit (GPU) – It is a chip or electronic circuit that is used to display
different graphics in a computer/devices.
iii.
Motherboard – It is also called as mobo or the backbone of the computer as it connects
all the components of a computer for them to have connection in making a transaction
of data.
iv.
Network Card – It is an expansion card that is used to connect the computer/devices to
a network or internet.
v.
Sound Card – It is also an expansion card that is used to produce sound on a
computer/devices. Those sounds we can hear from the earphone/headphones are
produced by sound card.
vi.
Video Card – An expansion card that is used to create a picture/images on the
computer/devices screen.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 26
STORAGE DEVICES
These are the devices used to store data in the computer/devices.
i.
ii.
iii.
iv.
v.
vi.
vii.
Hard Disk Drive (HDD) – It is a stable magnetic storage device that is used to store data
even the computer has been turned off.
Solid State Drive (SSD) – A type of storage device used to store data in a solid-state flash
memory.
Random Access Memory (RAM) – It is a primary memory of a computer wherein any
data that has been saved to this will be lost when the computer/devices has been turned
off.
Optical Storage Discs – A type of storage device that reads and store data using laser.
DVD-RAM – It is an optical media storage that is used to read, write, and store data at
the same time.
Read Only Memory (ROM) – It is used in computer/devices to store data that did not
need to modify.
USB Flash Memory – It is also known as Flash drive which is used to store data in a flash
memory with an USB interface. USB flash memory can be used in mobile phones by OTG,
laptop, computers, television, and other devices.
OUTPUT DEVICES
These are the devices or peripherals of the computer system that accepts and then produce
an output to display a soft or hard output.
i.
ii.
iii.
iv.
v.
vi.
vii.
Monitor – It is the principal output of a computer/devices that displays the processed
file, images, text, videos, and audios in the screen from the input devices.
Printer – It is usually used to print out the data from the computer/devices. We can use
dot matrix, daisy wheel, line, and chain printer.
Plotter – It is like a printer that print out the data but the graphics is more high-quality
and it printed large output.
Projector – It is used to project the users output or data in a large area like white board.
Speaker – It is used to produce sounds that translates the data into audio from the
computer/devices.
Headphones – A partner of sound which we can use to hear the sounds without
distracting other people.
Speech Synthesizer – It is a computerized device that takes the data from the users then
make an audible words for us to listen.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 27
FAULTS IN A COMPUTER SYSTEM WITH POSSIBLE SOLUTIONS
In the table below, we can see the different faults in a computer system and its possible solution to
fix those problems.
FAULTS / PROBLEMS
1. The Computer won’t start
POSSIBLE SOLUTIONS
Check if the computer is plugged in to the
power supply properly and if not, plug the
computer. Otherwise, test the power supply
with another working computer to confirm if it
will work or not.
2. PC Overheating
Check the fan or the cooling system if there’s
something that blocks the air like dust and to
know if it works properly, if not, immediately
change the fan.
3. PC Beeps
Get the RAM from the MOBO and clean any dirt
inside the slot using any soft cloth and insert
back the RAM while putting enough pressure
on both ends to ensure if it was fit properly on
its slot.
4. PC Fans not working
Open up the PC and use a leaf blower to clean
up the fans and other components. Otherwise,
if damaged, change the fan immediately.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 28
FAULTS / PROBLEMS
5. Dysfunctional USB Port
POSSIBLE SOLUTIONS
Restarting the PC is always the answer to
many problems, and it is a common
solution to USB port problem as well.
6. PC Keeps disconnecting to WI-FI
Go to settings and find Network and
Internet. Check if the internet was
connected properly. Otherwise, press F2
in our laptop/computer.
7. PC Crashes before loading the OS
Remove all the unnecessary files and
unused application.
8. Blank monitor
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Check the power cable, if not working,
try another.
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 29
FAULTS / PROBLEMS
9. Noisy PC
POSSIBLE SOLUTIONS
Check your CPU and GPU because they can be
the reason why your PC are making such
noises.
10. Keyboard issues
If the toggle keys and filter keys was turned on,
disable it in Windows settings or check and try
your keyboard with the other computer.
11. PC Becoming slow
Scan for malware and adware, and avoid using
many applications at a time.
12. Printer isn’t printing
Restart the printer and check if it was
connected properly to the computer.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 30
SELF-CHECK NO. 3.2-1
Test I. MULTIPLE CHOICE. Encircle the best answer.
1. A set of keys like Keyboard or keypad to enter/input data. It is the main input device of a
computer system which is used to type a variables or numbers.
a. Keying Devices
b. Pointing Devices
c. Scanning Devices
d. Printing Devices
2. These can be used to capture a document and to get the data directly.
a. Keying Devices
b. Pointing Devices
c. Scanning Devices
d. Printing Devices
3. The devices which has a pointer to enter data or information that we can see in our
computer screen.
a. Keying Devices
b. Pointing Devices
c. Scanning Devices
d. Printing Devices
4. It is also used to control the cursor which has a ball to be touched.
a. Mouse
b. Trackballs
c. Joystick
d. Touch Sensitive Screen
5. It is an input device used to control the movements of the cursor in the computer screen to
select and click files or documents.
a. Mouse
b. Trackball
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 33
c. Joystick
d. Touch Sensitive Screen
6. It is a computer display screen which can tap or click by the user to move objects and to
input data.
a. Mouse
b. Trackballs
c. Joystick
d. Touch Sensitive Screen
7. It is commonly used in computer games.
a. Mouse
b. Trackballs
c. Joystick
d. Touch Sensitive Screen
8. It is used to convert images or printed data into an electronic data that can be store to the
computer by scanning the documents.
a. Scanners
b. Barcode readers
c. Optical character reader
d. Magnetic reader
9. It is also called a price scanner that is used to read and capture information in a barcode.
a. Scanners
b. Barcode readers
c. Optical character reader
d. Magnetic reader
10. It is used to read data using magnetic ink.
a. Scanners
b. Barcode readers
c. Optical character reader
d. Magnetic reader
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 34
11. It is used to scan printed documents to be edited in word processor.
a. Scanners
b. Barcode readers
c. Optical character reader
d. Magnetic reader
12. It is used to input sound on the devices and stored the data in a digital form.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
13. It is a computerized device that takes the data from the users then make an audible words
for us to listen.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
14. It is used to produce sounds that translates the data into audio from the computer/devices.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
15. It is an input device used to convert analog signal from any devices into a series of numbers.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
16. It is commonly known as processor, microprocessor, or central processor.
a. Graphics Processing Unit
b. Central Processing Unit
c. Interface Processing Unit
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 35
d. Motherboard
17. It is a chip or electronic circuit that is used to display graphics in computer/devices.
a. Graphics Processing Unit
b. Central Processing Unit
c. Interface Processing Unit
d. Motherboard
18. It is used to handle all the information gathered from the hardware and software devices of
the computer.
a. Graphics Processing Unit
b. Central Processing Unit
c. Interface Processing Unit
d. Motherboard
19. It also called as mobo or the backbone of the computer.
a. Graphics Processing Unit
b. Central Processing Unit
c. Interface Processing Unit
d. Motherboard
20. It is an expansion card that is used to connect the computer/devices to a network or
internet.
a. Network Card
b. Sound Card
c. Video Card
d. Text Card
21. It is also an expansion card that is used to produce sound on a computer/devices.
a. Network Card
b. Sound Card
c. Video Card
d. Text Card
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 41
22. An expansion card that is used to create a picture/images on the computer/devices’ screen.
a. Network Card
b. Sound Card
c. Video Card
d. Text Card
23. It is a stable magnetic storage device that is used to store data even the computer has been
turned off.
a. HDD
b. SSD
c. RAM
d. ROM
24. It is a primary memory of a computer wherein any data that has been saved to this will be
lost when the computer has been turned off.
a. HDD
b. SSD
c. RAM
d. ROM
25. It is used in computer/devices to store data that did not need to modify.
a. HDD
b. SSD
c. RAM
d. ROM
26. A type of storage device used to store data in a solid-state flash memory.
a. HDD
b. SSD
c. RAM
d. ROM
27. A type of a storage device that reads and store data using laser.
a. Optical Storage Discs
b. DVD-RAM
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 41
c. USB Flash Memory
d. CD-ROM
28. It is also known as Flash drive.
a. Optical Storage Discs
b. DVD-RAM
c. USB Flash Memory
d. CD-ROM
29. It is an optical media storage that is used to read, write, and store data at the same time.
a. Optical Storage Discs
b. DVD-RAM
c. USB Flash Memory
d. CD-ROM
30. It is used to store data in a flash memory with an USB interface.
a. Optical Storage Discs
b. DVD-RAM
c. USB Flash Memory
d. CD-ROM
31. It is usually used to print out the data from the computer/devices.
a. Monitor
b. Printer
c. Plotter
d. Projector
32. It is the principal output of a computer/devices that displays the processed file, images, etc.
a. Monitor
b. Printer
c. Plotter
d. Projector
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 41
33. It is like a printer that print out the data but the graphics is more high-quality
a. Monitor
b. Printer
c. Plotter
d. Projector
34. It is used to project the users output or data in a large area like white board.
a. Monitor
b. Printer
c. Plotter
d. Projector
35. A partner of sound which we can use to hear the sounds without distracting other people.
a. Speaker
b. Microphone
c. Digitizer
d. Headphones
36. The devices inside a computer that reads, interprets, and manipulates the incoming data
from the input devices.
a. Input Devices
b. Output Devices
c. Processing Devices
d. Storage Devices
37. The devices used to store data in the computer/devices.
a. Input Devices
b. Output Devices
c. Processing Devices
d. Storage Devices
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 41
38. The devices or peripherals of the computer system that accepts and then produce an output
to display a soft or hard output.
a. Input Devices
b. Output Devices
c. Processing Devices
d. Storage Devices
39. The devices that is used for entering data to the central processing unit.
a. Input Devices
b. Output Devices
c. Processing Devices
d. Storage Devices
40. The physical or the solid parts of a computer system.
a. Hardware
b. Software
c. Liveware
d. Peopleware
TEST II. ESSAY TYPE.
1. What is Computer System?
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 41
2. In your opinion, how important to have knowledge about maintaining and repairing a
computer system?
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
3. As a digital citizen, do you want to know the different parts of the computer systems and its
uses? Explain.
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 41
ANSWER KEY FOR SELF-CHECK NO. 3.2-1
Test I. Key
1. A
11. C
21. B
31. B
2. C
12. A
22. C
32. A
3. B
13. D
23. A
33. C
4. B
14. C
24. C
34. D
5. A
15. B
25. D
35. D
6. D
16. B
26. B
36. C
7. C
17. A
27. A
37. D
8. A
18. B
28. C
38. B
9. B
19. D
29. B
39. A
10. D
20. A
30. C
40. A
Test II. Key
1. Computer system is a basic, complete and functional software and hardware setup
which is a set of integrated devices that inputs, process, stores, and execute data and
information. It is a digital electronic machine that was created to perform different
functions or operations depending to the set of instructions that the user may input in
our computer.
2. It is very important to have knowledge about maintaining and repairing a computer
system as it will help us to fix any bugs or faults that we may encounter while using
computers or devices. Also, it can help us to lessen the cost if we know how to
troubleshoot our own devices.
3. Yes, I want to know the different parts of the computer systems because it will help me
to identify its uses or purpose and for me to easily find the cause of faults in my
personal computer. As a digital citizen, it is good to know how to use different devices
but it is very important to have knowledge about the different parts of a computer
system
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
JOB SHEET No. 3.2-1
Troubleshoot a Computer
TITLE:
Performance Objective:
Supplies and Materials
Equipment
Steps and Procedures
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
After having knowledge about different faults of a
computer systems and its possible solutions, you should
be able to troubleshoot a computer, test, and make it work
again.
 Screw Drivers
 Phillips Drivers
 Flatbed Drivers
 Pliers
 Anti-static wrist strap
 Anti-static mat
 Personal Protective Equipment
 Computer
 System Unit
STEPS
RATIONALE
1. Discharge your
electricity in the
body by wearing
anti-static wrist
strap to prevent the
computer / system
unit from being
disrepair.
2. Lay your anti-static
mat in the table and
set-up your tools and
equipment.
3. The trainer will be
the improvised
customer. You asked
him/her nicely to
identify what he/she
have done to his/her
computer before it
did not work.
4. Jot down all the
information
gathered from the
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 43
improvised customer (trainer).
5. Analyze the answers and think what could be the
possible problem of the computer systems. Then,
think for a solution.
6. Start the troubleshooting process.
7. If not works, try to troubleshoot again.
8. Test the computer systems if working properly.
9. Upon completion of the mock demonstration,
clean-up all the tools and equipment.
10. Make sure that there are no screws or anything left
behind.
Assessment Method:
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Performance Criteria Checklist
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 44
PERFORMANCE CRITERIA CHECKLIST 3.2-1
WERE YOU ABLE …
YES
NO
TROUBLESHOOT A COMPUTER
1. To discharge the electricity from your body using
anti-static wrist strap?
2. To set-up the tools and equipment properly?
3. To ask the customer for some information?
4. To take note all the data from the customer?
5. To analyze the data gathered?
6. To identify the problem of a computer?
7. To think for a solution to a problem?
8. To explain the cause and its solution accurately?
9. To try the troubleshooting of a computer?
10. To understand the steps/procedures in
troubleshooting process?
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 45
INSTITUTIONAL ASSESSMENT TOOLS
Written Text
Portfolio
Third Party Report
and Questionnaire
The evidence must show that the trainee……
Observation and
Questioning
Demonstration
EVIDENCE PLAN
1. Plan and prepare for maintenance and repair
1.1. Maintenance and/or Diagnosis of faults is planned and
prepared in line with job requirements.
1.2. Tools, equipment and testing devices needed for the
maintenance are obtained and checked for correct operation
and safety
1.3. Materials necessary to complete the work are obtained in
accordance with established procedures and checked against
job requirements.
1.4. OHS policies and procedures are followed in line with job
requirements.
√
√
√
√
√
√
√
√
√
√
√
1.5. Computer systems and networks for maintenance are
checked against job/service order or instructions and
specifications.
√
√
√
2.1. Appropriate personal protective equipment is used in line
with standard procedures.
2.2. Normal function of computer systems and networks are
checked in accordance with manufacturer’s instructions.
2.3. Scheduled/periodic maintenance is performed in
accordance with manufacturer’s requirements.
√
√
√
√
√
√
√
2.4. Where necessary, needed repairs/replacements are made
in accordance with established procedures.
√
√
2. Maintain computer systems and networks
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 46
2.5. Unplanned events or conditions are responded to in
accordance with established procedures
√
√
3.1. Appropriate personal protective equipment is used in line
with standard procedures.
√
√
3.2. Faults or problems in the computer systems and networks
are diagnosed according to requirements and in line with the
standard procedures.
√
√
√
√
3. Diagnose faults of computer systems and networks
3.3. Contingency measures are managed and implemented in
accordance with established procedures
√
3.4. Unplanned events or conditions are responded to in
accordance with established procedures
4. Rectify/correct defects in computer systems and networks
4.1. Appropriate personal protective equipment is used in line
with standard procedures.
√
√
√
√
4.2. Defective components or parts are replaced or corrected
without damage to the surrounding environment or services
√
4.3. Adjustments, if necessary are made in accordance with
established procedures
√
4.4. Unplanned events or conditions are responded to in
accordance with established procedures.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 46
5. Inspect and test the computer systems and networks
5.1.
Final inspections are undertaken to ensure that the
testing conducted on the device conforms with the
manufacturer’s instruction/manual
5.2. Computer systems and networks are checked/tested to
ensure safe operation.
√
√
√
√
5.3. OHS standards and 5S principles are followed according to
enterprise policies
5.4. Work site is cleaned and cleared of all debris and left in
safe condition in accordance with company procedures
√
√
√
5.5. Excess components and materials are disposed of based on √
WEEE directives and 3Rs waste management program.
√
5.6. Report is prepared and completed according to company
requirements
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
√
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 46
EVIDENCE PLAN
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
Ways in which evidence will be collected:
The evidence must shows that the\ trainee……

Plan and prepare for maintenance and repair

Maintain computer systems and networks

Diagnose faults of computer systems and networks

Rectify/correct defects in computer systems and networks

Inspect and test the computer systems and networks
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Written Text
UNIT OF
COMPETENCY:
Demonstration
And Questioning
Computer Systems Servicing NC II
Observation and
Questioning
COMPETENCY
STANDARDS:
√
√
√
√
√
√
√
√
√
√
√
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 46
TABLE OF SPECIFICATION
CONTENT AREA/ TOPIC
TEST ITEM DISTRIBUTION
Knowledge Comprehension Application
TOTAL NO.
OF
ITEMS
PERCENTAGE
1. Perform Programming in HTML5 with JavaScript and CSS3

Plan and prepare for maintenance and
repair
0
5
0
5
12.5%

Maintain computer systems and
networks
5
0
5
10
25%

Diagnose faults of computer systems
and networks
5
5
5
15
37.5%

Rectify/correct defects in computer
systems and networks
0
5
0
5
12.5%

Inspect and test the computer systems
and networks
0
0
5
5
12.5%
10
15
15
40
100%
TOTAL
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 46
PRETEST
Name :
School :
BUTARDO, ALJO KIER M.
SLSU Lucena
Date : 01/10/2023 Score: ___________
COMPUTER SYSTEM SERVICING
Test I. MULTIPLE CHOICE. Encircle the best answer.
1. A set of keys like Keyboard or keypad to enter/input data. It is the main input device of a
computer system which is used to type a variables or numbers.
a. Keying Devices
b. Pointing Devices
c. Scanning Devices
d. Printing Devices
2. These can be used to capture a document and to get the data directly.
a. Keying Devices
b. Pointing Devices
c. Scanning Devices
d. Printing Devices
3. The devices which has a pointer to enter data or information that we can see in our
computer screen.
a. Keying Devices
b. Pointing Devices
c. Scanning Devices
d. Printing Devices
4. It is also used to control the cursor which has a ball to be touched.
a. Mouse
b. Trackballs
c. Joystick
d. Touch Sensitive Screen
5. It is an input device used to control the movements of the cursor in the computer screen
to select and click files or documents.
a. Mouse
b. TrackbalL
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 33
c. Joystick
d. Touch Sensitive Screen
6. It is a computer display screen which can tap or click by the user to move objects and to
input data.
a. Mouse
b. Trackballs
c. Joystick
d. Touch Sensitive Screen
7. It is commonly used in computer games.
a. Mouse
b. Trackballs
c. Joystick
d. Touch Sensitive Screen
8. It is used to convert images or printed data into an electronic data that can be store to
the computer by scanning the documents.
a. Scanners
b. Barcode readers
c. Optical character reader
d. Magnetic reader
9. It is also called a price scanner that is used to read and capture information in a barcode.
e. Scanners
f.
Barcode readers
g. Optical character reader
h. Magnetic reader
10. It is used to read data using magnetic ink.
a. Scanners
b. Barcode readers
c. Optical character reader
d. Magnetic reader
11. It is used to scan printed documents to be edited in word processor.
a. Scanners
b. Barcode readers
c. Optical character reader
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 33
d. Magnetic reader
12. It is used to input sound on the devices and stored the data in a digital form.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
13. It is a computerized device that takes the data from the users then make an audible
words for us to listen.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
14. It is used to produce sounds that translates the data into audio from the
computer/devices.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
15. It is an input device used to convert analog signal from any devices into a series of
numbers.
a. Microphone
b. Digitizer
c. Speaker
d. Speech Synthesizer
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 33
TEST II. IDENTIFICATION.
Identify the correct answer and write it on the space provided.
_________________ 1. It is commonly known as processor, microprocessor, or central processor
which purpose is to handle all the information gathered from the hardware and
software devices of the computer.
_________________ 2. It is a chip or electronic circuit that is used to display different graphics in a
computer/devices.
_________________ 3. It is also called as mobo or the backbone of the computer as it connects all the
components of a computer for them to have connection in making a transaction
of data.
_________________ 4. It is an expansion card that is used to connect the computer/devices to a
network or internet.
_________________ 5. It is also an expansion card that is used to produce sound on a
computer/devices. Those sounds we can hear from the earphone/headphones
are produced by sound card.
_________________ 6. An expansion card that is used to create a picture/images on the
computer/devices screen.
_________________ 7. A set of keys like Keyboard or keypad to enter/input data. It is the main input
device of a computer system which is used to type a variables or numbers.
_________________ 8. These are the devices which has a pointer to enter the data that we can see in
our computer screen.
_________________ 9. It is an input device used to control the movements of the cursor in the
computer screen to select and click files or documents.
_________________ 10. It is also used to control the cursor which has a ball to be touched.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 33
TEST III. ESSAY TYPE.
1. What is Computer System?
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
2. In your opinion, how important to have knowledge about maintaining and repairing a
computer system?
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
3. As a digital citizen, do you want to know the different parts of the computer systems and its
uses? Explain.
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
_________________________________________________________________________________________________________
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 41
ANSWER KEY
Test I.
1. A
11. C
2. C
12. A
3. B
13. D
4. B
14. C
5. A
15. B
6. D
7. C
8. A
9. B
10. D
Test II.
1. Central Processing Unit
2. Graphics Processing Unit
3. Motherboard
4. Network Card
5. Sound Card
6. Video Card
7. Keying Devices
8. Pointing Devices
9. Mouse
10. Trackballs
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
Test III.
1. Computer system is a basic, complete and functional software and hardware setup
which is a set of integrated devices that inputs, process, stores, and execute data and
information. It is a digital electronic machine that was created to perform different
functions or operations depending to the set of instructions that the user may input in
our computer.
2. It is very important to have knowledge about maintaining and repairing a computer
system as it will help us to fix any bugs or faults that we may encounter while using
computers or devices. Also, it can help us to lessen the cost if we know how to
troubleshoot our own devices.
3. Yes, I want to know the different parts of the computer systems because it will help me
to identify its uses or purpose and for me to easily find the cause of faults in my
personal computer. As a digital citizen, it is good to know how to use different devices
but it is very important to have knowledge about the different parts of a computer
system.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
RATING SHEET FOR DEMONSTRATION
Trainee’s Name
BUTARDO, ALJO KIER M.
Facilitator’s Name
COMEDERO, MONICA O,
Project-Based Assessment
Qualification
COMPUTER SYSTEM SERVICING
Date of Assessment
January 17, 2023
Time of Assessment
Introduction for Demonstration: Proper use of computer and making basic webpage using HTML5
Given the necessary materials, tools, and equipment the trainee must be able to use, proper language and a
guidelines
Materials and Equipment
Computer System , Computer Peripherals/Accessories, and training module as a guide
Check (√) to show if evidence is demonstrated
OBSERVATION
During the demonstration of skills, did the trainee:
YES

Assemble and disassemble the system unit
properly?

Familiarize the possible faults in the
Computer?

Comply with the needed requirements in the
module?
√

Perform a troubleshooting process properly?
√

Clean the workplace after the work?
√
NO
N/A
√
√
The trainee’s demonstration was:
√ Satisfactory
Not Satisfactory
Feedback to the Candidate: The Trainee do have little background.
General Comments (Strengths/Improvements Needed)
The trainee performed well in all troubleshooting process and truly follows the rules written from the
guide module.
Trainee’s Signature
Facilitator’s Signature
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date
Date
QUESTIONING TOOLS
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
01/10/23
01/10/23
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
Questions to probe the
candidate’s underpinning knowledge
Extensions / Reflection Questions
1. Why do you need to follow the guidelines?
Satisfactory Response
YES
NO
YES
NO
YES
NO
YES
NO
2. Why do you need to be familiar with the faults?
3. Why do need to understand the different
troubleshooting process?
4. What is the importance of this training for you?
Safety Question
1. What is the importance of knowing how to use properly
the computer?
2. Why it is important to prevent errors while
troubleshooting?
3. Why it is important to have knowledge about
troubleshooting?
4. How will you practice a clean and safe workplace?
Contingency Questions
1. What will you do if you don’t have knowledge about
fixing your PC?
2. What will you do if you encounter faults in your PC?
3. What will you do if faults have arisen?
Infrequent Events
1. What if the BIOS stopped working?
2. What if the CMOS did not overclock?
3. How will you ensure the maintenance of your device?
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
Rules and Regulation
YES
NO
1. How will you ensure that the system unit will perform
well after the assembling and disassembling process?
2. How can you decide what is the best troubleshooting
process for the present faults?
3. How can you make things easier in fixing faults in your
Computer?
4. If you encounter problem/s while troubleshooting and
you don’t have any idea how to fix it, what actions will
you do?
The candidates underpinning knowledge was:
Satisfactorily
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Not Satisfactorily
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
MODEL ANSWERS FOR THE ORAL QUESTIONING
Questions to probe the
candidate’s underpinning knowledge
Extensions / Reflection Questions
1. Why do you need to follow the
guidelines?
2. Why do you need to be familiar
with the faults?
3. Why do you need to understand
the different troubleshooting
process?
4. What is the importance of this
training for you?
Safety Question
1. What is the importance of knowing
how to use properly the computer?
Following the guidelines is significant as it
will help us to prevent having difficulties
inside the workplace.
Familiarizing each possible faults may help
us to understand the condition of our
devices.
Simply, to make an immediate action when
I experienced some faults in my devices.
This training is extremely important for me
as it will help me to be familiarized with
different faults and on how to troubleshoot
it.
2. Why it is important to prevent
errors while troubleshooting?
It is important to know the proper usage of
a computer for us to prevent having
problems with our devices.
Preventing errors while troubleshooting will
benefit us from solving another faults.
3. Why it is important to have
knowledge about troubleshooting?
To perform an immediate action to prevent
having huge issues in our computers.
4. How will you practice a clean and
safe workplace?
By following the safety guidelines and
procedures.
Contingency Questions
1. What will you do if you don’t
have knowledge about fixing
your PC?
I will ask and seek help in a technician.
2. What will you do if you
encounter faults in your PC?
I will ask and seek help in a technician.
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
3. What will you do if faults have
arisen?
I will ask and seek help in a technician.
Infrequent Events
1. What if the BIOS stopped
working?
I will restart my device as sometimes it can
fix the problem.
2. What if the CMOS did not
overclock?
I will try again the CMOS battery and if it
still not working, then I will replace it.
3. How will you ensure the
maintenance of your
device?
I will always monitor my devices and check
if there’s some faults.
Rules and Regulation
1. How will you ensure that the system
unit will perform well after the
assembling and disassembling process?
By practicing the assembling and
disassembling process to make sure that it
will work during the test.
2. How can you decide what is the best
It will be depending on the faults.
troubleshooting process for the present
faults?
3. How can you make things easier in
fixing faults in your Computer?
By applying or performing troubleshooting
process depending on the faults.
4. If you encounter problem/s while
Maybe, I will ask for help on a technician.
troubleshooting and you don’t have any
idea how to fix it, what actions will you
do?
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Issued by:
SLSU Lucena Campus
Revision No. 00
Document No.
Page 42
Inspect and test the computer systems and
networks
Rectify/correct defects in computer systems
and networks
Set-up
Computer
Servers
Diagnose faults of computer systems and
networks
Set-up Computer
Networks
Maintain computer systems and networks
Install and configure
computer systems
Plan and prepare for maintenance and
repair
120 Hours
Perform testing, documentation and
predeployment procedures
Duration:
Configure network services
COMPUTER SYSTEMS SERVICING NC II
Set-up user access
Qualifications :
Inspect and test the configured computer
networks
Install application
software
Conduct testing and
documentation
Install network
cables
Set network
configuration
Set router/Wi-Fi/ wireless access
point/repeater configuration
Install operating system and drivers for
peripherals/ devices
TRAINEE’S NAME
Prepare installer
Assemble computer
hardware
ACHIEVEMENT CHART
NO.
Maintain and Repair
Computer Systems and
Networks
1
ALCANTARA, Angelo X.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
2
COMEDERO, Monica E.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
3
JACA, Mary Ann D.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
4
JARDIN, Jericho A.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
5
PALIAUAN, Danilyn L.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
6
PAR, Daniel R.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
7
PENA, Erica P.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
8
PORTE, Zamantha T.
√
√
√
√
√
√
√
√
√
√
√
√
√
√
9
SISON, Joseph Reynald
P.
VILLAMATER, Francis
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
10
Planning
Training Session
COMPUTER SYSTEMS
SERVICING NC II
Date Developed:
June 12, 2022
Developed by:
MONICA O. COMEDERO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 00
Page 42
For
Assessment
For
Assessment
For
Assessment
For
Assessment
For
Assessment
For
Assessment
For
Assessment
For
Assessment
For
Assessment
For
Assessment
TRAINING EVALUATION FORM
Southern Luzon State University
Dual Training and Livelihood Center
LUCENA CAMPUS
Lucena City
Trainee’s Name:
BUTARDO, ALJO KIER M.
Date: January 17, 2023
Qualification: Computer System Servicing NCII Training Period: January 13 – 17, 2023
INSTRUCTIONS:
This post-training evaluation instrument is intended to measure how satisfied you
are in your trainer’s job during the whole duration of your training. Please give your
honest rating by checking on the corresponding cell of your response. Your answer will
be treated with utmost confidentiality.
Legend:
5
-
Outstanding
4
-
Very Good / Very Satisfactory
3
-
Good / Adequate
2
-
Fair / Satisfactory
1
-
Poor
TRAINER’S / INSTRUCTIO’S NAME
COMEDERO, MONICA O.____
1. Orients trainees about CBT, the use of CBLM
and the evaluation system
5
√
3. Exhibits mastery of the subject/course
he/she is teaching
√
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
3
2
1
√
2. Discusses clearly the unit of competencies
and outcomes to be attained at the start of
every module
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
4
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 66
4. Motivates and elicits active participation
from the students or trainees
√
5. Keeps records of evidence/s of competency
attainment of each student/trainee
√
6. Instills value of safety and orderliness in the
classroom and work
√
7. Instills the value of teamwork and positive
work values
√
8. Instills good grooming and hygiene
√
9. Instills value of time
√
10. Quality of voice while teaching
√
11. Clarity of language / dialect used in teaching
√
12. Provides extra attention to trainees and
students with specific learning needs
√
13. Attends classes regularly and promptly
√
14. Shows energy and enthusiasm while teaching
√
15. Maximizes use of training supplies and
materials
√
16. Dresses appropriately
√
17. Shows empathy
√
18. Demonstrates self-control
√
This post-training evaluation instrument is intended to measure how satisfied you
are on how your trainer prepared and facilitated your training. Please give your honest
rating by checking on the corresponding cell of your response. Your answers will be
treated with utmost confidentiality.
PREPARATION
1. Workshop layout conforms with the
components of a CBT workshop
5
√
2. Number of CBLM is sufficient
√
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
4
3
2
1
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 67
3. Objectives of every training session are
well explained
√
4. Expected activities/outputs are clarified
√
DESIGN AND DELIVERY
1. The course contents are sufficient to
attain objectives
5
√
2. CBLM are
presented
logically
organized
and
√
4. Examples,
illustration
demonstrations help you learn
and
√
5. Practice exercises like Task/Job Sheets
are sufficient to learn the required skills
√
6. Valuable knowledge is learned through
the contents of the course
√
7. Training Methodologies are effective
3
2
1
√
10. Feedback about the performance of
learners are given immediately
√
TRAINING FACILITIES/RESOURCES
1. Training Resources are adequate
5
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
1
√
9. Recording
of
achievements
and
competencies acquired is prompt and
comprehensive
conducive
2
√
8. Assessment Methods and evaluation
system are suitable for the trainees and
the competency
is
3
√
3. Information Sheet is comprehensive in
providing the required knowledge
2. Training Venue
appropriate
4
and
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
4
√
√
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 68
3. Equipment, Supplies, and Materials are
sufficient
√
4. Equipment, Supplies, and Materials are
suitable and appropriate
√
5. Promptness in providing Supplies and
Materials
√
SUPPORT STAFF
1. Support staffs are accommodating
5
√
14
3
2
1
Comments/Suggestions:
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
BUTARDO, ALJO KIER M.
Signature above Printed Name
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 70
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 70
PROGRAM EVALUATION ANALYSIS
PROGRAMMING (.NET TECHNOLOGY) NCIII
Legend:
5
-
Outstanding
4
-
Very Good / Very Satisfactory
3
-
Good / Adequate
2
-
Fair / Satisfactory
1
-
Poor
No. of Respondents (n): 20
PREPARATION
1. Workshop layout
conforms with the
components of a CBT
workshop
5
4
3
2
1
TOTAL
15
3
2
0
0
20
2. Number of CBLM is
sufficient
20
0
0
0
0
20
3. Objectives of every
training session are well
explained
18
2
0
0
0
20
4. Expected
activities/outputs are
clarified
20
0
0
0
0
20
PREPARATION
1. Workshop layout
conforms with the
components of a CBT
workshop
5
4
3
2
1
TOTAL
75%
25%
2. Number of CBLM is
sufficient
100%
3. Objectives of every
training session are well
explained
85%
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
100%
100%
15%
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
100%
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 70
4. Expected
activities/outputs are
clarified
1000%
100%
The total number of respondents for the above tables are twenty (20). These are the
trainees for Computer System Servicing NCII. In terms of PREAPARATION, seventy five
percent (75%) or fifteen (15) respondents rate the training preparation as very good or very
satisfactory.
All of the respondents find the provision of CBLM as outstanding as all of them were
given copies which they believe was very helpful during the training. In terms of explaining
objectives of every training session, eighty-five percent (85%) of the respondents rate it as
outstanding and the remaining fifteen percent (15%) rate it as very satisfactory. All of the
respondents are fully satisfied when it comes to clarifying expected outputs on the training.
Overall, the training had met the needs and satisfaction level of most of the trainees
during Computer System Servicing NCII training sessions.
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 70
TRAINING PROGRESS CHART
Qualification:
COMPUTER SYSTEM SERVICING
Date Started:
Trainor:
COMEDERO, MONICA O.
Target Date to finish: January 17, 2023
BASIC COMPETENCIES
Playing
Training Session
PROGRAMMING
(.NET
TECHNOLOGY)
NCIII
Date Developed:
JUNE 9, 2022
Developed by:
TRISHA LYN T.OGERIO
Document No.
Issued by:
SLSU Lucena Campus
Revision No. 1
Page 70
Maintain OHS awareness
Control hazards and risks
Evaluate hazards and risks
Practice occupational health and
safety procedures
Identify hazards and risks
Maintain professional
growth and development
Set and meet work priorities
Practice career
professionalism
Work as a team member
Identify own role and
responsibility within team
Work in a team
environment
Describe team role
and scope
Participate in
workplace meetings
and discussions
Complete relevant
work related
documents
Participate in workplace
communication
Integrate personal objectives
with organizational goals
NAMES
Obtain and convey
workplace information
No.
January 13, 2023
1
ALCANTARA,
Angelo P.
2
COMEDERO,
Monica E.
3
JACA, Mary Ann D.
4
JARDIN, Jericho A.
5
PALIAUAN,
Danilyn L.
6
PAR, Daniel R.
7
PENA, Erica P.
8
PORTE, Zamantha
T.
9
SISON, Joseph
Reynald P.
10
VILLAMATER,
Francis
1
ALCANTARA,
Angelo X.
2
COMEDERO,
Monica E.
3
JACA, Mary
Ann D.
JARDIN, Jericho
A.
4
Apply Quality
Standard
Perform Computer
Operations
Produce output/data
Using computer system
Terminate
and
connect
electrical
wiring
and
electronic
circuits
Access information
using computer
Use
hand
tools
Plan and prepare for task
to be taken undertaken
Input data into computer
Prepare
and
interpret
technical
drawing
Engage in quality improvemen
Perform
mensuration
and
calculation
Assess quality of received
materials
Perform
computer
operations
Analyze results
Study/select appropriate
technology
Apply
quality
standards
COMMON COMPETENCIES
Assess own work
COMMON COMPETENCIES
NAMES
Apply relevant technology
No.
REFERENCES
Computer Science.GCSE.GURU
https://www.computerscience.gcse.guru/theory/storage-devices
Computer Hope, 1998
https://www.computerhope.com/jargon/p/procdevi.htm
Tutorialspoint Simply easy learning
https://www.tutorialspoint.com/computer_fundamentals/computer_input_devices.htm#:~:text=Microphone%20is%20an%20input%20
device,presentation%20or%20for%20mixing%20music.
Geeksforgeeks
https://www.geeksforgeeks.org/what-are-different-output-devices/
Hongkiat.com
https://www.hongkiat.com/blog/pc-hardware-problems-solutions/
iShapeTechnologies LTD
https://ishapetechnologies.com/computer-problems-solutions/