ES BEST-SELLING # AUTHOR MICHAEL LEWIS A WALL STREET REVOLT FLASH I BOYS USA $27.95 ISBN 978-O-393-24466-3 CAN. $32.95 Four years after #1 his bestseller The Big Short Michael Lewis returns to Wall Stree c , report on a high-tech predator stalking the equity markets. Flash Boys Street guys is about a small group of Wall who figure out that the U.S. stock market has been rigged for the benefit of insiders and that, post-financial crisis, the markets have become not more free but less, and more controlled by the big Wall Street banks. Working at different firms, they come to this realization separately; but after they band discover one another, the flash boys together and set out to reform the financial markets. This they do by creating an exchange in which high-frequency trading —source of — have no the most intractable problems will advantage whatsoever. The characters in Flash Boys are fabulous, each completely different from what you think of when you think “Wall Street guy.” away from jobs Several have walked financial sector that paid dollars a year. From their them in the millions of new vantage point they investigate the big banks, the world’s stock exchanges, and high-frequency trading firms as they have never been investigated, and expose the many strange new ways Wall Street generates that profits. The light that Lewis shines into the darkes’ corners of the financial world may not be (continued on back flap) APR 2014 FLASH BOYS ALSO BY MICHAEL LEWIS Boomerang The Big Short Home Game The Blind Side Coach Moneyball Next The Neu> New Thing Losers Pacific Rift The Money Culture Liar’s Poker EDITED BY MICHAEL LEWIS Panic MICHAEL LEWIS FLASH BOYS A WALL STREET REVOLT W. W. NORTON & COMPANY New York | London Copyright © 2014 by Michael Lewis All rights reserved Printed in the United States of America First Edition For information about permission to reproduce selections from write to Permissions, W.W. 500 Fifth Norton & Company, New York, NY Avenue, this book, Inc., 10110 For information about special discounts for bulk purchases, please contact W.W. Norton Special Sales at specialsales@wwnorton.com or 800-233-4830 Manufacturing by Courier Westford Book design by Chris Welch Design Production manager: Julia Druskin ISBN 978-0-393-24466-3 & Company, Inc. New York, N.Y. 10110 W.W. Norton 500 Fifth Avenue, www.wwnorton.com W.W. Norton Castle House, & Company Ltd. 75/76 Wells Street, London 1234567890 W 1 T 3QT A man got to have a code. — Omar Little CONTENTS INTRODUCTION WINDOWS ON THE WORLD CHAPTER 1 HIDDEN CHAPTER 2 BRAD’S PROBLEM CHAPTER 3 RONAN’S PROBLEM CHAPTER 4 TRACKING THE PREDATOR CHAPTER 5 PUTTING A FACE ON HFT CHAPTER 6 CHAPTER 7 AN ARMY OF ONE CHAPTER 8 THE SPIDER AND THE FLY EPILOGUE IN PLAIN SIGHT 1 7 23 56 89 128 HOW TO TAKE BILLIONS FROM 151 WALL STREET 193 244 RIDING THE WALL STREET TRAIL Acknowledgments 273 FLASH BOYS INTRODUCTION WINDOWS ON THE WORLD suppose this book when started I first heard the story ot Ser- gey Aleynikov, the Russian computer programmer I worked for Goldman after he’d quit his job, the United States computer code. in Sachs and then, in the thought stealing Goldman sort Goldman role, that the who had been charged with any employee who had taken something from Sachs employee of crime was the Goldman Sachs’s strange, after the financial crisis, it which Goldman had played such an important only had was arrested by the FBI and charged by government with I’d who summer of 2009, Sachs. I’d thought it even stranger that government prosecutors had argued that the Russian shouldn’t be freed on bail because the Goldman Sachs computer code, in the wrong hands, could be used to “manipulate markets in unfair ways.” (Goldman’s were the right hands? If Goldman Sachs was able to manipulate markets, could other banks do the strangest aspect of the case be — for the few who was how attempted — it, too?) difficult to explain it But maybe appeared to what the Russian FLASH BOYS 2 had done. I don’t mean only what he had done wrong: what he had done. His job. He was usually described mean I “high- as a frequency trading programmer,” but that wasn’t an explanation. That was term of art a even on Wall Why frequency trading? Sachs to do it summer of 2009, most that, in the had never before heard. Street, was the code when so important that, it people, What was that enabled was discovered to been copied by some employee, Goldman Sachs needed FBL the It code was this on for Goldman have to call once so incredibly valuable and so at dangerous to financial markets, worked high- Goldman how did Russian a who had Sachs for a mere two years get his hands it? At some point I went looking My those questions. for someone who might answer search ended in a room looking out at the World Trade Center site, were gathered army of shockingly well-informed people a small from every corner ot at One Wall Street Liberty Plaza. In this — big banks, the major stock exchanges, and high-frequency trading firms. left high-payingjobs to declare war on Wall among room Many Street, of them had which meant, other things, attacking the very problem that the Russian computer programmer had been hired by Goldman Sachs create. In the bargain they’d I sought answers thought to than I I ask. to, along with These, it a lot experts of other questions turned out, were tar to on the questions more I hadn’t interesting expected them to be. didn t start it much out with though, like most people, When become I crashed on October around the fortieth floor interest in the stock enjoy watching 19, 1987, of One I it go market boom and happened to crash. be hovering New York Plaza, the stock market my then employer, Salomon trading and sales department of Brothers. That was interesting. If you ever needed proof that even WINDOWS ON THE WORLD 3 Wall Street insiders have no idea what’s going to happen next on Wall Street, there it One moment was. all is well; the next, the value of the entire U.S. stock market has fallen 22.61 percent, and no one knows why. During the some Wall crash, to avoid the orders their customers wanted simply declined to pick up their phones. that It wasn’t the time first Wall Street people had discredited themselves, but the authorities responded by changing the rules for Street brokers, to place to sell stocks, time this —making it easier computers to do the jobs done by those imperfect people. The 1987 stock market crash stronger over the years —weak at first, ended with computers entirely motion set in — that has a process replacing the people. Over the past decade, the financial markets have changed too rapidly for our mental picture of them to remain true to picture I’ll bet most people have of the markets human being might bottom of some have taken. In cable TV screen, it, a ticker is still dated; the world it depicts is The tape runs across the and alpha males in color-coded jackets stand in trading pits, hollering at each other. is lite. a picture a That picture dead. Since about 2007, there have been no thick-necked guys in color-coded jackets standing in trading pits; or, if they are, they’re pointless. some human beings working on the floor of the There are New York still Stock Exchange and the various Chicago exchanges, but they no longer preside over any financial market or have a privileged those markets. The U.S. stock market boxes, in heavily guarded buildings in What goes on inside those black boxes tape that runs across the only the tiniest fraction public reports of and unreliable bottom of now New Jersey is inside and Chicago. hard to say cable view trades inside black TV — the ticker screens captures of what occurs in the stock markets. what happens The inside the black boxes are fuzzy — even an expert cannot say what exactly happens FLASH BOYS 4 inside them, or when happens, or why. it The no hope of knowing, of course, even the He logs onto his he needs to know. TD Ameritrade or E*Trade or Schwab account, symbol of some enters a ticker average investor has little He may “Buy”: Then what? stock, and clicks an icon that says think he knows what happens after he presses the key on his computer keyboard, but, trust me, he does not. If he did, he’d think twice before he pressed The world because it’s clings to comforting; because what has replaced for you have no draw — of The coming at a so. built is Wall draw Street; This book up from of programmed to One to a new is become, still — financial world, takes draw of it an attempt to bunch of smaller behave impersonally in personally; of a than they had Canadian, of all things many my breath and to — stands smaller pictures into coherent whole. His willingness to throw open a American to kinds of financial ticks rather differently it of these people the picture’s center, organizing the the a picture Wall Street with one idea of what makes the place tick only to find that supposed. so hard to programmer himself would never do that the people, doing picture post-crisis cleverness; of computers, ways it’s and because the few people able interest in that picture. pictures it; it. old mental picture of the stock market its window on show people what it has away. As does the Goldman high-frequency trading programmer arrested for stealing for Goldman Goldman’s computer code. Sachs, Sergey second floor of One Aleynikov had New York a When he worked desk on the forty- Plaza, the site of the old Salomon Brothers trading floor, two floors above the place I’d once watched the stock market crash. He hadn’t been any staying in that building than 2009, had was on left 1 had been and, from Chicago to Newark, interested in in the summer of On July 3, New Jersey, to seek his fortune elsewhere. a flight more 2009, he blissfully WINDOWS ON THE WORLD unaware of his place in the world. happen what was about to he had no idea how to landed. of knowing Then again, high the stakes had become in the financial magnitude of those window of his He had no way him when he game he’d been helping Goldman to see the 5 airplane, Sachs to play. stakes, down on the Oddly enough, he had only to look out the American landscape below. CHAPTER ONE HIDDEN IN PLAIN SIGHT B men y the summer of 2009 the line had a life of its own, and two thousand men were digging and boring the strange home it Two hundred needed to survive. and five each, plus assorted advisors and inspectors, early to figure out how crews of eight were now rising through some innocent to blast a hole mountain, or tunnel under some riverbed, or dig a trench beside a country road that lacked inch-wide hard black — a roadside- Why? The the obvious question: plastic it its burrow straight path ever center ern peculiar needs and wants. maybe into the earth. It Above principal data center its to be straight, on the South Side of Chicago* New Jersey. The dug just a one-and-a-half- already had the feeling of a living creature, a subterranean reptile, with needed without ever answering tube designed to shelter four hundred hair-thin strands of glass, but It all was line was all, later to a stock apparently, moved the most insistently needed it to connect a data exchange in north- needed to be to Aurora, Illinois, outside a secret. Chicago. FLASH BOYS 8 The workers were what they needed told only to know. They tunneled in small groups apart from each other, with only local sense ot going to They were to. make where the specifically not told Yeah, just said, I of the it a was purpose line’s sure they didn’t reveal that purpose to others. “All the time, people are asking us, ment? was coming from or where line not have known what enemies: They all ’ the govern- for, but they knew that it had to be alert to potential threats. If they line, for instance, of questions about a lot Is it one worker. The workers might the line was knew saw anyone digging near the one asking this top secret? ‘Is said or noticed any- they were to report what it, they’d seen immediately to the head office. Otherwise they were to say as little as say, “Just laying fiber.” That usually ended the conversation, but if it didn’t, struction crews them what they were possible. If people asked doing, they were to were as it The con- didn’t really matter. bewildered as anyone. They were used to digging tunnels that connected cities to other cities, ple to other people. This line didn’t connect else. Its sole purpose, as possible, even mountain if that meant they had flirting rocksaw through way around it. a Why? with another depression and they were just happy for the work. As knew why. anyone as straight most workers didn’t even ask the until the end, The country was to and peo- to they could see, was to be rather than take the obvious Right up question. as far as anyone make People began to Dan Spivey said, “No one their reasons up.” Spivey was the closest thing the workers had to an explanation bed they were digging for it. And Spivey was by nature tight-lipped, one of those circumspect southerners with for the line, or the more thoughts than he cared to share. He’d been born and in Jackson, Mississippi, and, on those sounded He’d just turned as if he d never left. rare occasions raised he spoke, he forty but was still as HIDDEN IN PLAIN SIGHT lean as a teenager, with the face of a After some unsatisfying years son he’d quit, he put as working turned out to be renting more own for his made how much money trading futures contracts in Chicago against the present prices of the individual stocks trading in New Jersey. at it. To capture once. In the old days floors — before, say, human 2007 — limits. if you for instance you had the profits, of the exchanges, and “fast” constraint was the data center in in Carteret, What both rapidly. which a trader the speed with beings worked on the wanted to buy or sell anything The speed with which how fast an electronic signal could travel New Chicago York that — or, more precisely, between housed the Chicago Mercantile a data center beside the Nasdaq’s stock exchange New Jersey. Spivey had realized, by 2008, was that there was difference between the trading speed was that these exchanges and the trading speed that sible. to be fast to was changing on them was no longer constrained by people. between Chicago and Exchange and sell through them. The exchanges, by 2007, were to pass trades occurred you could Human simply stacks of computers in data centers. The only York and the price of the stocks that What was meant by could execute had you had —when, more than the futures contract for markets New Every day there were thousands of moments when the prices were out of whack comprised That account. Like every other trader on the Chicago exchanges, he saw could be sporting.” on the Chicago Board Options a seat Exchange and making markets stockbroker in Jack- as a “to do something it, 9 Walker Evans tenant farmer. Given the speed of light in sible for a trader who needed fiber, it to trade in send his order from Chicago to New available a big between was theoretically pos- should have been pos- both places York and back 12 milliseconds, or roughly a tenth of the time it at once to in roughly takes you to FLASH BOYS 10 blink your eyes, if you blink as is one thousandth of ous telecom carriers slower than that, fast as The a second.) you can. (A millisecond routes offered by the vari- —Verizon, AT&T, Level and inconsistent. One day 3, it and so on —were took them 17 mil- liseconds to send an order to both data centers; the next, them By 16 milliseconds. across a route controlled “The Gold Route,” you happened by Verizon between on traders it it, because on the occasions it you were the first prices in Chicago and prices in to exploit York. Incredibly to Spivey, the telecom carriers were not to understand the fail to see that it new demand could sell its for speed. “You would have you got late as cial it,” says Spivey. Not only New set up did Verizon special route to traders for a fortune; Verizon didn’t even seem aware value. took had stumbled that took 14.65 milliseconds. the traders called to find yourself the discrepancies some accident, it “They owned anything of up to order didn’t special several lines and hope that know what they had.” As 2008, major telecom carriers were unaware that the finan- markets had changed, radically, the value of a millisecond. Upon closer investigation, Spivey saw why. He went to Washington, DC, and got his hands on the maps of the existing fiber cable routes running from Chicago to New York. They mostly followed the railroads and traveled from big city to big Leaving New York and each other, but when Chicago, they ran line main problem: highway. as a map of Pennsylvania and saw The only straight the Allegheny Mountains. running through the Alleghenies was the way, and there was The city. toward they reached Pennsylvania they began to wiggle and bend. Spivey studied the fairly straight a interstate high- law against laying fiber along the interstate other roads and railroads zigzagged across the state the landscape permitted. Spivey found a Pennsylvania and drew his own more line across it. detailed “The map of straightest HIDDEN IN PLAIN SIGHT path allowed by law,” he liked to call it. 11 By using small paved roads and dirt roads and bridges and railroads, along with the occasional private parking lot or front yard or cornfield, he could cut more than a hundred miles the telecom carriers. obsession, much What was to oft the distance traveled become began with an innocent thought: faster someone would be if they did by Spivey’s plan, then his I’d like to see how this. In late 2008, with the global financial system in turmoil, Spivey traveled to Pennsylvania and found a construction guy to drive him the length of his idealized route. For rose together at five in the “What you night. morning and drove when you do see this,” says Spivey, “is small towns, and very tiny roads with sheer rock wall on the other.” The two days they until seven at cliffs on one side very and a railroads traveling east to west tended to tack north and south to avoid the mountains: They were of limited use. “Anything west that had any kind of curve in that wasn’t absolutely east- it I didn’t like,” Spivey said. Small country roads were better for his purposes, but so tightly squeezed into the rough terrain that there was no place to lay the under the road. “You’d have fiber but to close the road to dig up the road,” he said. The construction guy with out of his mind. Yet come up with a possible. That’s “I was done it,” it. reason him clearly suspected he why the plan wasn’t what Spivey had been says. “I he might be Spivey pressed him, even he couldn’t just trying to find the reason block.” Aside one when at least after: a theoretically reason not to do no [telecom] was thinking: Surely I’ll see carrier from the construction engineer’s opinion in his right mind wanted to cut had some roadthat no through the hard Allegheny rock, he couldn’t find one. That’s when, as he puts it, “I decided to cross the line.” The FLASH BOYS 12 line separated who traded options on Chicago who worked in the county agencies and Wall Street guys exchanges from people Department of Transportation controlled public that offices rights-of-way through which a private citizen might dig a secret tunnel. He sought answers to questions: about laying fiber-optic cable? The What might a lay fiber. it recalls, “It What kind was from whose cousin a friend is ing questions about case how would you few months later ing in Cleveland. mer who take? to.’ sizes, said, ‘I who As Williams have an old and he has some construc” Spivey himself then called. Williams, “and recalls and what kind of Spivey called “I didn’t to call. fiber is ask- you use, dig in this ground and under this river.” Williams. Spivey told what he needed He of mine. would supervise the laying of a cable. In it Steve Williams, unexpected in trouble, “This guy gets on the phone,” A long would of equipment was required? named construction engineer tion questions he needs answers and How cost? lived in Austin, Texas, received an friend the rules yards a day might a crew with the right equipment tunnel through rock? Soon and to dig holes How many What were permission did you need? Wall Street people from people line also separated knew how Whose him again — to ask know what I was getting him nothing more about know him if he fifty-mile stretch of fiber, startinto,” said the project than to lay a single fifty-mile stretch of between, Spivey had persuaded Jim Barskdale, the for- CEO of Netscape Communications and a fellow native of Jackson, to fund what Spivey estimated to be a $300 million tunnel. They named the company Spread Networks, though they disguised the construction behind shell companies with dull names like Northeastern ITS and Job David Barksdale, came on board — 8. Jim Barksdale’s son, to cut, as quietly as possible, HIDDEN hundred or the four IN PLAIN SIGHT needed so deals they and counties in order to 13 to cut with townships be able to tunnel through them. Wil- liams then proved so adept at getting the line into the ground that Spivey and Barksdale called and asked him to take over the entire project. “That’s way New Jersey,’ ” to when they Williams ‘Hey, this said, is going the all said. Leaving Chicago, the crews had raced across Indiana and On a good day they were able to lay two to three miles of When they arrived in western Pennsyl- Ohio. the line in the ground. vania they hit the rock and the pace slowed, sometimes to a few hundred feet a day. hard limestone. “They And it’s call it blue rock,” says Williams. a challenge to get through.” “It’s He found himself having the same conversation, over and over again, with Pennsylvania construction crews. “I’d explain to them that need to go through some mountain, and one would but say, ‘That’s crazy.’ that’s I’d say, how ‘It’s And we’re doing it.’ would I And more of a customized To which they really didn’t ‘I we another they know that’s crazy, they would ask, ‘Why?’ And route to the owner’s wishes.’ much have His other problem was Spivey, slightest detours. say, after who was to say except, all him about over ” “Oh.” the For instance, every so often the right-of-way crossed over from one side of the road to the other, and the line needed to cross the road within road crossings irritated Spivey right and left turns. seconds,” he’d ond.) say. “Steve, you’re costing (A nanosecond And: “Can you at least cross Spivey was a worrier. risks, the thing that boundaries. These constant its —Williams He is it a hundred nano- one billionth of one sec- diagonally ?” thought that went wrong was was making sharp me when a person took usually a thing the person hadn’t thought about, and so he tried to think about the things he wouldn’t naturally think about. The Chicago Mercantile Exchange FLASH BOYS 14 to New Jersey. The Calumet River might Some company with deep pockets a big Wall might dose and move — prove impassable. —might Street bank, a telecom carrier doing and do it themselves. That last fear own already out there, digging Ins what he was discover — someone that straight tunnel else was — consumed him. Every construction person he talked to thought he was out of his mind, and yet he was sure the Alleghenies were crawl- ing with people who becomes obvious surely someone What ished, else he doing that the line to What it that, once would be the came it to What worth line’s twenty-five different players the rest of the market? to in the U.S. stock market, this a single to share the the degree market value. How market to How much else? to same advantage over it helps can make purely from speed and how, exactly, they make a Dutch auction it — until the line that it. “No many that start at a monopoly. any one bank or hedge fund would billions of dollars they was worth, and they is, was bought by Wall Street firm, which would then enjoy fork over the about valuable to the these sorts of questions, traders reserve price and lower They weren’t confident oly was compli- It it. market,” says Spivey. “It was opaque.” They considered holding some high — To answer know how much money one knew do to a single player in the U.S. stock have an advantage in speed over everyone Maybe much know was they did not fin- thought — speed—was only scarce. was of a gold rush. his backers hadn’t of scarcity that would maximize the much was site his line line. Just the reverse: they were selling was something this.” mind was the line until the time sell extent that and “When “you immediately think said, Wall Street would not want to buy the He assumed cated. is never crossed his for that reason, he how shared his obsession. to you,” didn’t like the assumed the monop- sound of the inevitable HIDDEN IN PLAIN SIGHT headlines in the newspapers: Barksdale ing Out Ordinary American consultant 15 Makes Billions Sell- They hired an Investor. named Larry Tabb, who had caught Jim attention with a paper he’d written called industry Barksdale’s “The Value of a Milli- One way to price access to the line, Tabb thought, was figure out how much money might be made from it, from the second.” to so-called spread trade between New York and Chicago — the simple arbitrage between cash and futures. Tabb estimated that if a single Wall Street bank were to exploit the countless minus- cule discrepancies in price between Thing A He in New York, make they’d Thing profits further estimated that there were as A Chicago and in of $20 billion many as a year. four hundred firms then vying to capture the $20 billion. All of them need to be on the were only places Both between the two fastest line for two hundred of them on cities would — and there the line. estimates happily coincided with Spivey’s sense of the market, and he took to saying, with obvious pleasure, “We two hundred But what shovels for four to charge for each shovel? “It air,” says was ditch diggers.” really a total Brennan Carley, who had worked high-speed traders, and network hundred who had been to them. “All of us were they came up with was $300,000 a price of the existing telecom lines. market players willing to pay lease would who leased Spread’s line their own in wet finger with closely hired by Spivey to just guessing.” signal amplifiers, of sell his The number The first two hundred advance and sign also stock a five-year The traders need to buy and maintain housed in thirteen amp sites Spread’s route. All-in, the up-front cost to each of the dred traders would come to about $14 million, or of $2.8 billion. in the a lot month, roughly ten times the get a deal: $10.6 million for five years. would have a along two hun- grand total FLASH BOYS 16 By 2010 Spread Networks early hadn’t informed a single still A prospective customer of their existence. had ers To maximize someone that would seek else March 2010, to replicate three sell it. and powerful men whose “The modus operandi was these firms ‘You to says line How to businesses they one of us knew,” come over and until it is NDA sign an That’s how we was due were about to find Brennan to be approach the rich to disrupt? someone Carley. at one of “We’d say, The “People told first me he carried with says Spivey. him demanded — you we come in stealth. to ” in.’ “There were they in the financial them was total disbelief. they thought, Surely not, but let’s says Spivey. Anticipating their skepticism, a map, four feet by eight his cross-country tunnel. proof. line buried three feet can’t tell The men with whom reaction of most of later that walked them through still We most highly paid people the him anyway,” talk to you about. And, by the way, we want you they went to Wall Street CEOs at every meeting,” markets. talk to get there. [non-disclosure agreement] before met were among ple they decided to wait know me. You know ofjim Barksdale. We have something we want what a secret. what they had done, so, months before the completed, before they tried to general still the line’s shock value and minimize the chance or even announce their intention to do until year after the work- started digging, the line was, incredibly, You feet. He finger- Even then peo- couldn’t actually see a fiber-optic under the ground, but the amp sites were highly visible thousand-square-foot concrete bunkers. Light fades as it travels; the fainter it becomes, the less capable it is of transmitting data. The signals transmitted from Chicago to New Jersey miles, these and needed to be amplified every for the amplifiers that did the fifty to seventy-five work, Spread had built maximum-security bunkers along the route. “I know you HIDDEN IN PLAIN SIGHT 17 guys are straight shooters,” one trader said to them. “But heard of you before. I want tograph of the most recent him that it Once What amp was actually being their disbelief faded, Of course just in awe. glass fibers, they my $14 do I get for one site the line one.) When is sat and ticked of a long conference “SHIT, THIS IS as what can you supply us with the five move to a we at new him we do require before for fifteen as a trader who minutes on the other didn’t get said was often as interest- were changing fully understand. Their in new ways ability computer, rather than human, speed had given class of Wall Street traders, engaged in trading. People new how rise kinds of and firms no one had ever heard of were get- ting very rich very quickly without having to explain were or busi- they asked then leapt to his feet and shouted, financial markets even professionals did not to up their boxes, they failed to disguise table, what The did. it the backup if your line goes COOL!” In these meetings ing if the line’s cut will have any firm? (Um, in five years.) But even stone-faced listening to side who wonder. Spivey’s favorite meeting was with their show and expenses? (Two What happens years of audited financial statements that their questions pho- to asked the usual questions. all still and running in eight hours.) Where ness with a built. million in assorted fees isn’t man under construction for each direction.) doum? (Sorry, there this most of the Wall Street guys were (We have people on by a backhoe ? Every to see a picture of this place.” day for the next three months, Spivey emailed never I they were making their who they money: These people were Spread Networks’ target audience. Spivey actually didn’t care to pry into their to come this,” he warring trading across as if we said. He knew how strategies. “We never wanted they were making didn’t ask, they didn’t say. money on But the response of FLASH BOYS 18 many ot them suggested depended on being commercial existence that their entire than the faster of the stock market rest and that whatever they were doing wasn’t put it, “would microsecond felt grandmothers one millionth of was so important they their sell is them was not to threatened by this faster clear; new We this line. ing. we strategies And “I’ll tell from my you live in a when month. written to the SEC. my For $300,000 my a . . office.’ my they came to And .Who month thing know who from reading us us. couldn’t I they were going the cli- a letter plus a we’d few million more in up-front making perhaps more made on Wall Street would enjoy what they were already doing. “At kind of pissed off,” says Carley. meeting, David Barksdale turned to Spivey and people hate of my takes those kinds of business risks?” people have ever that point they’d get The office they didn’t even the right to continue doing Oddly enough, Spivey loved After one said, Those these hostile encoun- was good to have twelve guys on the other side of the and they are all mad ters. “It table, to continue have to be on office to talk to all expenses, the people on Wall Street then sales we reaction to them,” says Darren Mulholland, They only discovered money than we want high-speed trading firm called Hudson River Trading. “It was, ‘Get out of go that have no choice but to pay whatever you’re ask- believe was that ents were! speed was ” a principal at a to why clear “Somebody would are currently running, you’re going to go competitors.’ microsecond.” (A Exactly what was line. the age- as Brennan Carley as for a a second.) “ say, ‘Wait a second,’ ” recalls Carley. ‘If with the simple as Some of them, old cash to futures arbitrage. us only four guys at would buy River Trading bought the you,” he it, line.) said. and they “A dozen people all bought Brennan Carley it.” said, told (Hudson “We used HIDDEN ‘We to say, Dan can’t take IN PLAIN SIGHT 19 to this meeting, because even if they have no choice, people do not want to do business with people they’re angry with.’ When ” Networks moved from the the salesmen from Spread smaller, lesser-known Wall Street firms ing. Citigroup, weirdly, insisted that the building next to the view to the big banks, the world became even more intrigu- inside the post-crisis financial Nasdaq Spread reroute the line from in Carteret to their offices in lower Manhattan, the twists and turns of which added several milliseconds and defeated the banks all them the contract Spread required anyone hibited it. its Any purpose. The other who leased the line to sign. This contract pro- from allowing others to use big bank that leased a place on the line could use own with line’s entire grasped the point of the line but were given pause by it for proprietary trading but was forbidden from sharing brokerage customers. To Spread its The restriction: had access to it. this was more valuable the fewer people line The whole it seemed an obvious that point of the line was to create inside the public markets a private space, accessible only to those will- ing to pay the tens of millions of dollars in entry Suisse was outraged,” says a Spread employee with the big Wall Street banks. “They people to screw their customers.’ ” that this was not true — that it negotiated said, ‘You’re The employee “Credit fees. who enabling tried to argue was more complicated than on the other hand, came back Stanley, need you to change the language. the restrictions?’ optics.’ ity.” it We And they say, to Spread it so they had its said, customers; it We about plausible deniabil- Stanley wanted to be able to trade for could not trade for and ‘But you’re okay with say, ‘Absolutely, this is totally had to wordsmith Morgan “We that Morgan but in the end Credit Suisse refused to sign the contract. just didn’t itself in a want to way seem as FLASH BOYS 20 wanted if it was the it,” to. Of all the big Wall Street banks, Goldman “Goldman had no problem easiest to deal with. Sachs signing the Spread employee said. was It at just this — — moment were leaping onto the line There’d been challenges Chicago they had tried as the biggest all and to give way around when they stumbled upon New Jersey. The knew it didn’t want little it was supposed in the to century-old a The feet up and find amp first site to be near a mall in Alpha, guy who owned the land was going 120 failed six times to tunnel tunnel that hadn’t been used in forty years. after leaving Carteret tracks. its along the route. After leaving under the Calumet River. They were about a slower Wall Street banks that the line stopped in be some kind of said no. “He terrorist target said he and he neighborhood,” said Spivey. “There’s always gotchas out there that you have to be careful of.” Pennsylvania had proved even more imagined. Coming from difficult than Spivey had the east, the line ran to a small forest in Sunbury, just off the east bank of the Susquehanna River, where it stopped and waited for its western twin. The line coming from the west needed to cross the Susquehanna. That stretch of river was breathtakingly wide. There was one would cost under the a drill river. is it?” At the drill in the last is world — capable of boring to rent In June 2010, the drill was in Brazil. in Brazil ,” says Obviously someone ing. use that them $2 million Spivey. “That idea using the drill. is When — it a tunnel “We need quite alarm- do we get to minute they overcame some objections from Pennsylvania bridge authorities and were permitted to cross the river on the bridge —by boring holes through its concrete pylons and running the cable on the underside of the bridge. At which point the technical problems gave way problems. Leaving the bridge, the road split; to social one branch went HIDDEN IN PLAIN SIGHT 21 north; the other, south. If you attempted to travel due east, dead end. The readjust stopped, near hit a that said, Welcome two big parking to Sunbury. lots. One Blocking the belonged to tured wire rope, the cable used on ski by a its twin century-old grocery store in the Sunbury one of these parking forest, a line’s company lifts; path were that manufac- the other was owned named Weis Markets. To reach the line needed to pass through or travel around the entire lots you a sign beside a levee city. The owners of both Weis Markets and the Wirerope Works were hostile or suspicious, or both; they weren’t returning calls. whole state has liams explained. “The been abused by coal companies,” Steve Wil- “When you say you want to dig, everyone gets suspicious.” Going around lated, would rather than through the town, Spivey calcu- months and cost several add four microseconds to his route. Networks from delivering the a lot It cable of money and would would also prevent on time to the Spread Wall Street banks and traders ready to write checks for $10.6 million for But the guy so who it. ran the wire rope factory was for some reason angry with Spread’s local contractor that he wouldn’t speak to them. The guy who ran the Weis Markets was even harder to reach. His secretary told Spread that he was ment, and unavailable. He’d already decided ing Spread Networks low — to reject the six figures plus free somewhat him in ing The line passed too close to his ice exchange The chairman had no ment that In July for a ten-foot line it strange offer of easement under his park- cream-making interest in signing over a would make 2010 the golf tourna- high-speed Internet access they had offered lot. at a —without inform- difficult to expand the plant. permanent easeice cream plant. dropped back underground beneath the bridge in Sunbury and just stopped. “We had all this fiber out FLASH BOYS 22 there and we needed Then, said Spivey. some reason he never They the wire rope people softened. The day needed. after sent out Chicago set a to its first Newjersey has been was 827 miles long. the industry had Even the line had at would be “It in badly — and In one of his used. had told the wanted first The it; They’d the line knew how for sure biggest question about the line explored. All who wanted ways to find meetings with firm’s boss the price a of his line: ments. The a single question: it knew creators wanted it very have it. big Wall Street firm, Spivey he paid up front, $20 million or so boss said he’d like to go its for others not to costs if returned with time from said Spivey. creators line’s Wall Street people also travel cut to 13 milliseconds.” some time,” —remained imperfectly that the parking factory’s “Round-trip was the biggest what-the-fuck moment Why ? was couldn’t,” the easement he under 840 miles and beaten none of the then, him under the wire rope press release: goal of coming in sold it fully understood, Spread Networks acquired lifetime rights to a ten-foot-wide path lot, it and to talk to each other it for if $10.6 million plus he paid in install- away and think about “Can you double it. He the price?” CHAPTER TWO BRAD’S PROBLEM p U the till moment of no responsibility Royal Bank of Canada, biggest Wall the collapse of the U.S. financial system, Brad Katsuyama could bank Street. known for for a start. in the world, but was It having stable and bank was it He worked RBC was on no one’s mental map of them the rare occasions Brad’s bosses at all. New York back in 2002, when part of a “big push” to become for the might be the ninth relatively virtuous, and soon I who moved got there, it Brad himselt was to American ‘Holy its their financiers thought had sent him from Toronto to he was twenty-four years old, a player on Wall Street. RBC from Morgan Stanley put like, said, But what an afterthought The truth about the big push was that hardly anyone noticed trader be to make bad subprime to ignorant investors. didn’t understand just — on about them himself that he bore resisted the temptation to loans to Americans or peddle management tell for that system. shit, welcome “7’he people in it, it. as sad As to the small time!’ Canada a “When ” are always saying, FLASH BOYS 24 ‘We’re paying too much they don’t realize is much It that is was as if for people in the no one wants United you have that the reason RBC work for RBC. to summoned the Canadians had for a role in the school play, then turned What States.’ them too to pay a is nobody.” the nerve to audition up for it wearing a car- rot costume. him Before they sent had never there to be part of the big push, Brad on Wall laid eyes Street or New York City. It was his immersive course in the American way of life, and he was first instantly struck sion. people in their by how different it was from the Canadian ver- “Everything was to excess,” he a year than I had in means, and the way they did That’s what shocked Canada. Debt was me it offensive People lived beyond was by going into Debt was the most. evil. I’d met more said. “I my entire life. a foreign never been in debt in my debt. concept in life, ever. I got here and a real estate broker said, ‘Based on what you make, you can afford a $2.5 million apartment.’ was I like, What the fuck are you talking about?” In America, even the homeless were profligate. Back in Toronto, after a big bank dinner, Brad would gather the leftovers into covered tin trays and carry them out to a homeless guy he saw every day on his way to work. The guy was always appreciative. When the bank moved him he saw more homeless people in in a year. When me it down like, doing it York, home king’s to the people ‘What the fuck because New no one was watching, he’d pack up the banquet of untouched leftovers walk to day than he saw back I is after the on the this Brad New York streets. guy doing?’ didn’t feel like In the United States, a ” he anyone gave also noticed, lunches and “They just looked said. “I at stopped a shit.” he was expected to accept distinctions between himself and others that he’d simply ignored in Canada. Growing up, he’d been one of the very few BRAD’S PROBLEM Asian kids in his a 25 white suburb of Toronto. During World War II, Japanese Canadian grandparents had been interned in prison camps in western Canada. Brad never mentioned this or any- thing else having to do with race to his friends, and they ended up thinking of him almost identity. only after he arrived in issue to a as a person do more to promote New York. diversity, RBC bunch of other nonwhite people Going around issue. feel like a minority Then he left. “To be said, is needed it this exact a minority at honest, the only moment. If you you shouldn’t make people to encourage diversity minority.” that meeting to discuss the to a turn came he I’ve ever felt like a want Worried invited Brad along with the table, people took turns responding to RBC.” When Brad’s really did not have a racial about your experience of being a request to “talk time who His genuine lack of interest in the subject became an The group continued to meet without him. The episode said as much home. Ever since he was scious thought, he had him from any group was seven student, He his mother about him as it more by a little kid, did about his new instinct than con- resisted the forces that sought to separate to which he told he belonged. felt him he’d been and she offered him the chance to attend told her he wanted to stay with When he identified as a gifted his friends special school. and attend the normal school. In high school the track coach thought he could be a star (he ran a 4.5-second forty-yard dash), until he told the coach that he’d rather play and football. Upon a —he stuck with hockey team sport leaving high school at the top of his class, he could have gone on scholarship to any university in the world: He was not only the best student but a college-caliber tailback and a talented pianist. Instead and his football teammates he chose to follow his girlfriend to Wilfrid Laurier University, an FLASH BOYS 26 hour or so from Toronto. After he graduated from Laurier, tak- wound ing the prize for best student in the business program, he up trading stocks had any particular no idea what forced to, Bank of Canada the Royal at interest in the stock do else to up, or that he might end up ferent place than the friends he’d that it RBC trading floor, would reward him of till the moment he was he hadn’t really thought about what he wanted to be when he grew about the market but because he had Up for a living. —not because he a locker in grown up aside from the his analytical abilities, room. Another group, to some with. radically dif- What feeling was that it it he liked him gave reminded which he naturally belonged. The RBC trading floor the holes once filled the firm was it was safe for forgot about conducting still its One at Liberty Plaza looked out on by the Twin Towers. what had happened his first and energy to create Brad arrived, determine employees to breathe. In time they just few years on Wall He had some stocks. what he sort if of in this place; the hole in the ground became the view you looked For When air quality studies to at without ever seeing Street, it. Brad traded U.S. tech fairly abstruse ideas called “perfect markets,” about how and they worked so well that he was promoted to run the equity trading depart- ment, consisting of twenty or so had what the someone came a typical traders. The staff liked to refer to as a RBC trading floor “no-asshole rule”; if in the door looking for a job and sounding like Wall Street how much money asshole, they he said wouldn’t hire him, no matter he could make the firm. There even an expression used to describe the culture: “RBC was nice.” Although Brad found the expression embarrassingly Canadian, he, too, was RBC nice. The best way to manage people, he thought, was to convince them that you were good for their BRAD’S PROBLEM careers. He believe that good you were good They just seemed was a effect on his first a trader to get people to was actually for their careers for a living, on Wall his habits, tastes, Street without who Brad Katsuyama it. He assumed he its having the worldview, or character. by being himself he became, on Wall at be he didn’t see few years on Wall Street he appeared to be “His identity to to him: obvious. contradiction between was and what he did could be way These thoughts came naturally for their careers. If there 27 further believed that the only RBC in New slightest And during correct. Just Street, a great success. York was very simple,” says a former colleague. “Brad was the golden child. People thought he was going to end up running the bank.” For more or entire life, less his Brad Katsuyama had trusted the system; and the tem, in return, trusted Brad Katsuyama. That left him sys- especially unprepared for what the system was to do to him. TROUBLES BEGAN HIS the end of 2006, after at RBC paid $100 million for a U.S. electronic stock market trading firm called Carlin Financial. In what appeared to Brad to be undue haste, his bosses back in Canada bought Carlin without knowing about either it typical Canadian fashion, they had been slow change in the financial markets; but act, they’d panicked. from Canada,” much or electronic trading. In what he thought to be a once they “The bank’s run by former RBC to react to a big felt these director put it. compelled to Canadian guys “They don’t have the slightest idea of the ins and outs of Wall Street.” In buying Carlin they received a crash course. In a stroke Brad found himself working traders who side by side could not have been with less a group of American suited to RBC’s culture. FLASH BOYS 28 The day first merger, Brad got a after the female employee, who whispered, “There call is a from guy worried a in here with suspenders walking around with a baseball bat in his hands, tak- ing swings.” That turned out to be Carlin’s founder and CEO, Jeremy Frommer, who, whatever RBC One of Frommer nice. baseball bat he was, was not else signature poses was feet up ’s swinging wildly over his on his desk, head while some poor shoeshine guy tried to polish his shoes. Another was to find perch on the trading floor and muse in loud tones about might get Returning fired next. versity of Albany, to tell a to his a who alma mater, the Uni- group of business students the secret of his success, Frommer actually said, “It’s not just enough that I’m flying in know my friends are flying in first class. I have to coach.” “Jeremy was emotional, erratic, and loud — everything the Canadians were not,” says one former senior RBC “To me, Toronto tive. later. “The people is there are not the same culture take a very cerebral approach to Wall Street. It execu- Frommer like a foreign country,” said as us. was They just such a It was a hard adjustment for me. If you were a you couldn’t swing your dick around the way you could different world. hitter, in the old days.” With each mighty swing Jeremy Frommer scored on Canadian sensibilities. merged, he took RBC it The first Christmas upon himself to organize Christmas party had always been stuff at was I like, didn’t “It Marquee, ‘What the fuck know looked like one former says is two firms the office party. a staid affair. rented out Marquee, the Manhattan nightclub. do a direct hit after the RBC going on here?’ ” “RBC trader. “I The Frommer doesn’t “Everyone walked in and ninety percent of the people there,” says another. we were in a Vegas hotel lobby bar. There were these girls walking around half-naked, selling cigars. I asked, BRAD’S PROBLEM ‘Who are these people?’” Into this old-fashioned Canadian all bank, heretofore gies, immune from Frommer imported women at 29 a the usual Wall Street patholo- bunch of people who were former says another RBC trader delicately. room trader. It was bled whom in jail for financial crimes.” “Carlin imagined bucket shop was a “The RBC,” at the feeling also came of day traders, some of whom had rap sheets full with various financial police, others of wind up “You got With Carlin they were hired because they were hot.” a boiler not. women Carlin had a different look than the like,” says were about was what to always I another former RBC attire,” said another. “There was a lot as if a tribe of 1980s Wall Street alpha males had stum- upon of the gold chains time machine and, a prank, identified the most as a mild-mannered, well-behaved province ported themselves into it. The RBC in Canada and guys were at their tele- desks at 6:30; the Carlin guys rolled in at 8:30 or so, looking distinctly unwell. The RBC guys were understated and polite; the Carlin guys were brash and loud. “They lied or exaggerated a with accounts,” says their relationships “They were and we’re like, tight.’ ‘Yeah, And I a current lot about RBC salesman. cover [hedge fund giant John] Paulson you’d call Paulson up and they’d barely heard of the guy.” For reasons Brad did not fully grasp, move with offices his entire U.S. stock trading near the World Trade Center Midtown. This bothered him sion that people in was the * In the site RBC insisted that into Carlin’s building in a lot. Fie got the distinct Canada had decided Goffer, impres- that electronic trading future, even if they didn’t understand room was, among other people, Zvi he department from their why or even what who was later sentenced to ten years in jail for orchestrating an insider trading ring in his prior job, with the Galleon Group. FLASH BOYS 30 it meant. Installed in Carlin’s lkBC the offices, people were soon gathered to hear a state-of-the-financial-markets address given by Frommer. that all hung on stood in front of a “He panel computer monitor flat up and gets says the about speed,” says Brad. ‘“Trading then he had to He his wall. says, ‘I’m this going to show you guy next him with to And him, ‘Enter an order!’ a the how our system fast guy hit Enter. type the name how fast that was!!!’ ” All the on ol a stock played on the screen, the way a letter, the guy It “Then he was this. ’ And was in real time!’ I absurd, As mer like, ‘I Brad thought: The guy who just sold ing platform either does not is it or, know worse, he thinks happened, at it name was ‘Do it we behave oddly. Before life, RBC my ‘Oh us our God, new electronic trad- moment Jeremy From- the U.S. stock market began to acquired this supposedly state-of- technology, he trusted his trading screens. meant that he could He had buy 10,000 showed 10,000 pushed the button, the When his trading $22 shares of Intel for By a share, $22 it a share. the spring of 2007, shares of Intel offered at offers vanished. In his Now, some of Carlin’s shares of Intel offered at only to push a button. his screens it’s don’t know. suddenly, they didn’t. Until he was forced to use showed 10,000 And wasn’t don’t fucking believe the-art electronic trading firm, his computers worked. screens again!’ that his display of technical virtuosity almost exactly the fully entered Brad’s The market like, dis- has been typed, goes, five in the afternoon. open; nothing was happening. But he was happening the order And Frommer Enter button on the keyboard again. hits the everyone nods. once And He said guy had done was keyboard, and the a appears on a computer screen. And it. now And is.’ He computer keyboard. appeared on the screen so everyone could see goes, ‘See! See markets are about speed.’ is all when $22 and he seven years as a BRAD'S PROBLEM trader he and had always been able to look was an screens Now stock market. see the 31 the screens at the market as investors who wanted stock and the public markets, Some IBM; might want investor the markets to desk his buy and his was for to sit big amounts of sell a 3-million-share sell would only show demand and then work as a trader where the volumes were to Brad would buy the entire block, instantly, on appeared on illusion. This was a big problem. Brad’s main role between it smaller. block of million shares; 1 off a million shares of sell few hours artfully over the next it to know what the markets actually were, he couldn’t price the larger block. He unload the other 2 million shares. he didn’t If had been supplying liquidity to the market; now, whatever was happening on Unable to his screens judge market By June 2007 electronics intention to $4 a share. A he was the problem had company its was reducing risks, buy was grown too was 3.70—3.75, which Solectron for $3.70 a share or buy that, at those prices, offered. The announced big investor only a wanted it is than to sell — the public stock markets York Stock Exchange (NYSE) and Nasdaq it An big to ignore. a smaller rival, Solectron, for a bit less The it. to take them. big investor called Brad and said he current market. Say sell happy in Singapore called Flextronics 5 million shares of Solectron. New do his willingness to less — showed to say for $3.75. the you could The problem million shares were bid for and who wished to sell 5 million shares of Solectron called Brad because he wanted Brad to take the risk on the other 4 million $3.65, slightly when he turned ing screens — shares. And Brad bought the shares so below the price quoted to the public markets in the public markets. — the share price instantly market had read his at But on his trad- moved. Almost as if the the markets mind. Instead of selling a million shares at FLASH BOYS 32 $3.70, as he’d assumed he could do, he sold sand and trigged as if a someone knew what he was trying to his desire to sell before he he was done selling he had had to It fully expressed By it. the time below $3.70, lost a small fortune. He understood how he might the price of an infrequently traded stock simply by sat- isfying the demand for the highest bidder. But Solectron, the stock of a company about known company was trading price by another should be plenty of supply and range; it just shouldn’t demand narrow price buyers in the mar- sought to he did they don’t understand computer isn’t working the way it’s of There heavily. in a very move very much. The moment he what most people do when in the case to be taken over at a ket shouldn’t vanish the their was do and was reacting 5 million shares, at prices far all This made no sense to him. move few hundred thou- a minicollapse in the price of Solectron. At sell. supposed to: that point He why called tech support. “If your keyboard didn’t work, these were the guys who would come up and where, their first replace it.” Like tech support every- assumption was that Brad didn’t know what he was doing. “‘User error’ was the thing they’d throw They just thought of us explained to them that key on his keyboard: Once it was It traders as a all “They clear that the started to send who had bought and installed to screw that up. problem was more complicated me on his screens used to mainly blank stares. be a bumped He at least sort explained that the market fair representation now it was It wound up to a higher product people, the people the systems, and they of sounded like technologists.” stock market but that you. he was doing was hitting the Enter was hard than user error, the troubleshooting was level. at bunch of dumb jocks.” He of the actual not. In return he received being me talking to some- BRAD’S PROBLEM one and them looking, like, come to RBC befuddled.” Finally he complained him so loudly that they sent 33 the developers, the guys in the Carlin acquisition. “We would who had how hear they had this roomful of Indians and Chinese guys. Rarely would you them on see the trading floor. They were called “the Golden Goose.” The bank did not want the Golden Goose when tracted, and, on from some leave Brad told me were in his was because it New Jersey said that critical mission. and not that he, was it dis- the geese arrived, they had the air of people was I and They, too, explained to machine, was the problem. “They my in New York and the markets market data was slow. Then they caused by the fact that there are thousands all of people trading in the market. They’d say, ‘You aren’t the only one trying to do what you’re trying to do. There’s other events. There’s news.’ If that was the ” case, he asked them, why did the market in any given stock dry up only when he was trying to trade in To make his point, him and watch while he am am it? he asked the developers to stand behind ‘Watch closely. I about to buy one hundred thousand shares of Amgen. I traded. “I’d say, willing to pay forty-eight dollars rently a share. There are cur- one hundred thousand shares of Amgen being offered forty-eight dollars a share New thousand on the — ten thousand on BATS, York Stock Exchange, at thirty-five thirty thousand on Nasdaq, and twenty-five thousand on Direct Edge.’ You could see all it on the screens. my screen and I’d have out loud to five “ “ “ ‘One ‘Two. . . . ‘Three. . . We’d all sit there and stare at the finger over the Enter button. I’d count . . . See, nothing’s happened. . . . . Offers are still there at forty-eight . . . FLASH BOYS 34 “ ‘Four. “‘Five.’ . . would break stock Still . no movement. Then Fd hit the The loose. would pop Enter button and said, To “You see, Fm pear and never come I —boom! — all hell and the disappear, guys standing behind him am the news.” had no response. “They were kind of me look into that.’ back.” Fie called realized they really had them to the the event. that the developers ‘Ohhh, yeah. Let like, all higher.” At which point he turned and would offerings no shot at a Then they’d disap- few times, but “when solving the problem, I I just left alone.” Brad suspected lin that RBC that the culprit had more or less was the technology from Car- bolted onto the side of his trad- ing machines. “As the market problem got worse,” he said, “I started to just assume technology was.” A my real problem was with pattern was established: how bad their The moment he attempted to react to the market on his screens, the market moved. And pening to all it wasn’t just him: of the The exact same thing was hap- RBC stock market traders who worked for him. In addition, for reasons he couldn’t fathom, the fees that RBC was paying to stock exchanges were suddenly skyrocketing. At the end of 2007 Brad conducted what had happened on his trading books happened, or what used to happen, stated “The on his trading screens difference to us plus fees, he said. in a study to compare to what should have when the stock market as was the market he experienced. was tens of millions of dollars” “We were hemorrhaging Toronto called him in and told him reduce his rising trading in losses money.” His bosses to figure out how to costs. Up till then, Brad had taken the stock exchanges for granted. When he’d arrived in New York, in 2002, 85 percent of all stock BRAD’S PROBLEM market trading happened on the New 35 York Stock Exchange, and some human being processed every order. The stocks that didn’t trade No daq. on the New stocks traded York Stock Exchange traded on Nas- on both exchanges. At the behest of the in turn responding to public protests about cronyism, the SEC, exchanges themselves, in 2005, went from being by members their to public corporations run utilities competition was introduced, the exchanges multiplied. different public exchanges, 2008 there were thirteen them on in all northern New the New Jersey. of these exchanges: Virtually every stock You could still owned buy and York Stock Exchange, but you could By now sell also early most of traded IBM on buy and on BATS, Direct Edge, Nasdaq, Nasdaq BX, and sell it Once for profit. so on. human being needed to stand between investors and the market was dead. The “exchange” at Nasdaq or at the New York Stock Exchange, or at their new competitors, such The as idea that a BATS and Direct Edge, was a stack of computer servers that contained the program called the “matching engine.” There was no one to the inside the exchange to exchange by typing it talk to. into a the exchange’s matching engine. the guys who You submitted an computer and sending At the big Wall order into it Street banks, once peddled stocks to big investors had been reprogrammed. They now sold algorithms, or encoded trading rules designed by the banks, that investors used to submit stock market orders. The departments their that created these trading algorithms were dubbed “electronic trading.” That was why the Royal Bank of Canada had panicked and bought Carlin. There was Brad — to sit still a between buyers and role for sellers Brad and traders like of giant blocks of stock and the market. But the space was shrinking. At the same time, the exchanges were changing the way they 36 FLASH BOYS made money. 2002 they charged every Wall In Street broker who submitted a stock market order the same simple fixed commission per share traded. the markets to Replacing people with machines enabled become not just faster but more complicated. The exchanges rolled out an incredibly complicated system of fees and kickbacks. The system was called the “maker-taker model” and, like a lot of Wall Street creations, was understood by almost no one. Even professional investors’ eyes glazed over tried to explain a lot it to them. It was the one thing because of people just didn’t get shares in Apple, it,” he said. Say you wanted to buy and the market in Apple was 400-400.05. If you simply went in and bought the shares at $400.05, you were said to be “crossing the spread.” The was If you instead rested classified as the buy Apple to when Brad I'd skip, you at at taker. trader who crossed the spread your order to $400, and someone came along and sold the shares $400, you were designated a “maker.” In general, the exchanges charged takers somewhat less, a few pennies a share, paid and pocketed the difference makers — on the dubious theory that whoever resisted the urge to cross the spread was performing some kind of For instance, the BATS service. But there were exceptions. exchange, in Weehawken, New Jersey, perversely paid takers and charged makers. In early thought like, all 2008 all of this came ‘Holy shit, you bank s moment, happened total disaster, seize the to all he said. trade?’ ” “I “I’m Think- of RBC’s trading algorithms for what they wanted to be the BATS to do exchange. —which, “It was a When he tried to buy or sell stock and from the BATS exchange, the market for that said Brad. payment Brad Katsuyama. flat fee,” stock market orders to whatever exchange would pay them the most at that news mean someone will pay us to ing he was being clever, he had direct the as the exchanges just charged us a BRAD’S PROBLEM 37 moved away stock simply vanished, and the price of the stock from him. Instead of being wound up hemorrhaging paid, he even more money. It be was not obvious a taker you be to to Brad why some and charged you to be and paid you to be a taker could explain it, exchanges paid you to maker, while others charged a a No maker. either. “It wasn’t like there ‘Hey, you should really be paying attention to one was paying attention to this.” one he asked was anyone saying, this.’ Because no further bewilder the Wall To Street brokers who sent stock market orders to the exchanges, the amounts were charged varied from exchange that and the exchanges often changed all seemed bizarre and unnecessarily complicated just raised of questions. all sorts a taker? I mean, who would anyone do anything to did. worked on the Canadians. “I is retail end in Toronto said, ‘I’m screwing me.’ that’s more players ?’ now a market? Why who might know He but there wasn’t really talking to a he says, I can’t figure out ‘You know, there are more market now.’ says, guy who selling stocks to individual getting screwed, but And players out there in the mean it pay anyone to be make willing to pay to this — and that?” He tried Googling, Google. One day he was more than he who is “Why would you took to asking people around the bank He to exchange, To Brad their pricing. And ‘You know, I say, ‘What do you there’s this ten percent of the U.S. market.’ ” new firm The guy mentioned the firm’s name, but Brad didn’t fully catch it. It sounded like Gekko. (The name was Getco.) “I’d never even heard of Getco. I didn’t even know the name. I’m like, ten percent of the market. that How ‘WHAT??’ They were can that be true? It’s insane someone could be ten percent of the U.S. stock market and I’m running a Wall Street trading desk and I’ve never heard of 38 FLASH BOYS And why, he wondered, would a guy from retail in Canada know about them first? He was now running a stock market trading department the place. unable to trade properly in the U.S. stock market. watch people he cared to He was and upset by for harassed 1980s Wall Street throwbacks. And he might go wrong, the and wondered what sat financial system created went money had dled their life chaos: had just got He into a freefall. The jobs and hit wasn’t naive. then, in the line. by forced bunch of of 2008, fall as entire U.S. The way Americans han- led to market chaos, were suddenly on the it I else a and the market chaos careers of everyone “Every day I’d around him walk home and feel as a car.” He knew that there were good guys and bad guys, and that sometimes the bad guys win; but he also believed that usually they did not. That view was he began to grasp, along with the American firms had seem loans fail, so sold on more them his career, like he good felt hit now someone else credit ratings to make bad subprime bonds designed to and then bet against them, and win first someone if could only win time in his else lost, or, if he lost. He was a His body had always tended to register was even When zero-sum person, but he had somehow wound the middle of a zero-sum business. up in It challenged. of the world, what big some kind of wall. For the that he could only likely, that not by nature done— rigged loans, created to their customers mind rest as if his stress before his mind. refused to accept the possibility of conflict body was engaged as his from one mind illness to another. in that conflict. Now he bounced His sinuses became infected and required surgery. His blood pressure, chronically high, skyrocketed. By His doctors had him seeing early 2009 he’d decided a kidney to quit specialist. Wall Street. He’d just BRAD’S PROBLEM 39 become engaged. After work every day he’d — Ashley Hooper fiancee, grown up in Jacksonville, Florida They’d whittled the down list Orlando, and San Francisco. he just wanted out. to do; was never or the stock market ment was not him almost $2 million that it him. for what he was going sell pharmaceuStreet. money think about was growing up. So the attachoddly, he hadn’t RBC What he had never pressured him to become now was His heart had been in really liked the people who worked people a year. his to live. need to be on Wall money, even though to mainly because he felt a idea said. “1 didn’t I where to decide could just I Maybe more strong.” wedded that all when — He had no he a calling,” with San Diego, Atlanta, Toronto, thought or whatever.” He’d never ticals “It “I to down sit Ole Miss graduate who’d a recent paying his job, but he worked for and the liked about RBC was be anyone but himself. The — or the markets, or perhaps both—was now pushing him bank be someone to Then 2009 else. the bank, RBC on its own, changed parted ways with Jeremy to help find someone to replace its mind. In February Frommer and him. Even as asked Brad he had one foot out the door, Brad found himself interviewing candidates from over Wall Street all ple who — and he saw that basically trading understood it. “The problem was that the electronic people facing clients were just front men,” he no clue none of the peo- held themselves out as knowledgeable about electronic how said. “They had the technology worked.” He withdrew his foot from the doorway and thought about Every day, the markets were driven less directly it. by human beings and more directly by machines. The machines were overseen by people, of course, but few of them knew worked. He knew that RBC’s machines how —not the machines the computers 40 FLASH BOYS themselves, but the instructions to run but he had assumed it them —were third-rate, was because the company’s new electronic trading unit was bumbling and inept. As he interviewed people from the major banks on Wall common they had more in he came to realize that Street, with RBC than he had supposed. “I’d always been of inside bubble. You’re just watching your screens Now I a traders.” one He had in said. a good friend “And first who as a trader you’re kind all day. time started to watch other traded stocks Greenwich, Connecticut, called at a big-time SAC Capital. Capital was famous (and soon to be infamous) for being step ahead of the U.S. stock market. know something to he stepped back and for the hedge fund SAC a trader,” he figured, up train trade. it If anyone was going about the market that Brad didn’t know, would be them. One spring morning he took the Greenwich and spent the day watching to Right away he saw technology given to that, his friend even though his friend was using him by Goldman Sachs and Morgan Stan- and the other big firms, he was experiencing exactly the same problem as RBC: The market on his screens was no longer ley the market. His friend would hit a button to buy or sell a stock and the market would move away from him. “When I see this now see that it isn’t frustration. And I was — guy trading and he was getting screwed me. just like, My Whoa, frustration is the market’s I this is serious.” Brad’s problem wasn’t just Brad’s problem. when they looked at — the U.S. stock market What the people saw numbers on the screens of the professional traders, the ticker tape running across the I bottom of the CNBC screen—was an illusion. realized the markets are rigged. And I knew it “That’s when had to do with the technology. That the answer lay beneath the surface of the technology. I had absolutely no idea where. But that’s when the BRAD’S PROBLEM lightbulb went going on is if 41 way I’m going off that the only to find out what’s go beneath the surface.” I THERE WAS NO way he, Brad Katsuyama, was going to go below the surface of the technology. People always assumed, because he was an Asian male, that he must be program couldn’t (or wouldn’t) his a computer wizard. He own VCR. What he had was who didn’t actually know what they were talking about and those who did. The very best example of the latter, he thought, was Rob Park. Park, a fellow Canadian, was a legend at RBC. In college in an the late 1990s he’d become entranced by what was then machine idea: to teach a and replicating RBC own the only it,” to behave me was thing that interested at between computer people ability to distinguish Park briefly, said. taking a trader’s thought process He and Brad had worked back in 2004, before he business, but they had hit way Brad thought when he thoughts into code. The ing algorithm. Here’s buy 100,000 market; it saw result how it it was RBC’s most popular trad- worked: Say the trader wanted would mere 100 The market was too shares. which the rithm Rob built amount on offer amount offered. he makes ible make shares trader should had a trigger point: is, sense,” amount of thought if the Brad thin. GM buy It was greater than the That The were only 100 shares buy 100,000 at together to start his Rob took an interest in Rob then turned those off. trader seeking to point left traded. shares in General Motors. that there a novel very smart trader. “The like a said of into them. offered. No smart tip his desire for a But what was the stock? The only bought stock historical average market was to algo scanned the thick. “The algoif the of the decisions Rob. “He puts an incred- And since he puts so much 42 FLASH BOYS thought into his decisions, he’s capable of explaining those deci- sions to others.” Rob After Brad persuaded fect RBC, to return to he had the per- person to figure out what had happened to the U.S. stock market. And in Brad, Rob saw the perfect person to grasp and explain to others whatever he discovered. “All Brad needs translator Park. from computer language “Once he to human has a translator, he completely understands Brad wasn’t exactly shocked when ing for someone to run its a it.” RBC finally gave up look- mess of an electronic trading opera- tion and asked him else was shocked when he agreed if he is language,” said would take over and fix it to do it, as it. Everyone he had a safe (a) and cushy $2-million-a-year job running the human traders and (b) RBC had nothing to add to electronic trading. The market was had only so much space on cluttered; big investors desks for trading algorithms sold by brokers; and Goldman their Sachs and Morgan Stanley and Credit Suisse had long since overrun that space and colonized it. All that was left of RBC’s purchase of Carlin was the Golden Goose. Thus Brad’s the Golden Goose: How do an answer: They planned to as it we first question to make money? They had open RBC’s first “dark pool.” That, plan to turned out, was what the Golden Goose had been up to all along, writing the software for the dark pool. Dark pools were another rogue spawn of the new financial marketplace. Private stock exchanges, run by the big brokers, they were not required to reveal to the public what happened inside them. They reported any so with sufficient delay that what was happening it trade they executed, but they did was impossible trade occurred. Their internal rules the broker who ran a to know in the broader market at the dark pool knew were a for sure exactly moment the mystery, and only whose buy and sell BRAD’S PROBLEM orders were allowed inside. 43 The amazing idea the big Wall Street banks had sold to big investors was that transparency was enemy. Corp. say, Fidelity If, — so the wanted their to sell a million shares of Microsoft —they were argument ran better off putting them into a dark pool run by, say, Credit Suisse than going directly to On the public the public exchanges. exchanges, everyone would notice a big seller had entered the market, and the market price of Microsoft would plunge. Inside broker The Brad who ran cost of now it a dark pool, no one but the had any idea what was happening. RBC’s creating and running would be learned, second question for the Golden Goose: his its own dark pool, nearly $4 million a year. Thus How will we make more than $4 million from our own dark pool? The Golden Goose explained that they’d save all sorts of they paid to the public exchanges and ers If RBC who came to RBC at the who wanted to buy a and another who wanted to sell had some investor million shares of Microsoft, a in fees of the same stocks sellers same time. money —by putting together buy- million shares of Microsoft, they could simply pair them off in the dark pool rather than pay Exchange to do it. much. “The problem,” of the market. and sis, I asked sellers to cross. No often $200,000 will all its clients’ a year in sense; in practice, not so “was RBC we were one had done the once finished, showed that and routed made said Brad, how RBC, orders into exchange fees. if I have buyers The analysis.” it opened it first, “So was two percent likely to analy- dark pool a would said, save about ‘Okay, how else ” we make money?’ The answer that came back explained why no one had both- ered to do any analysis on dark pools in the was New York Stock Nasdaq or the In theory this a lot of free money to first place. There be made, the computer programmers 44 FLASH BOYS RBC explained, by selling access to the They traders. said there were all dark pool to outside be in our dark pool,” recalled Brad. “And pay to be in our dark pool? Brad traders. any sort And tried to think RBC would pay they said, So had said. “I I said, RBC’s traders of “It just felt of why and the feeling didn’t weird,” feel good. ” just pissed off a lot of people and fueled suspicions Brad Katsuyama was engaged in some search for corporate profits. Now he was in charge of a business —with nothing was a that activity other than the called electronic trading instead, why customers’ stock ‘Okay, none of this sounds like a good idea. Kill the dark pool.’ That a feeling ‘High-frequency of good reasons for access to will pay to ‘Who would said, I market orders, but he came up with none. he who these people to What sell. he had, fast-growing pile of unanswered questions. Why, between the dark pools and the public exchanges, were there nearly sixty different places, most of you could buy any fiddle with their listed stock? own pricing so them Why often in New Jersey, — and why did you by one exchange to do exactly the same thing exchange might charge you? — Getco—trade °f market? Canada How for volume of the stock How had this guy in the middle of nowhere —in Why Getco’s existence before him? market displayed on Wall Street trading screens an In May more questions York senator Charles Schumer wrote — then done — condemning SEC retail in was the illusion? 2009, what appeared to be a scandal involving the public stock exchanges added New get paid which another did a firm he’d never heard 10 percent of the entire —learned of where did the public exchanges a to Brad’s letter issued a press release telling the world to list. the what he had the stock exchanges for allowing “sophisti- cated high-frequency traders to gain access to trading mforma- BRAD’S PROBLEM tion before it is exchange will just a few 45 sent out widely to other traders. For a fee, the ‘flash’ information about buy and sell orders for fractions of a second before the information publicly available.” That the term “flash orders.” he added another: was the To Why first growing the is made time that Brad had heard list of mental questions, would stock exchanges have allowed flash trading in the first place? HE AND ROB set out to build U.S. stock market. “At worked No in one or who calls. was looking in Finding people to investigate the for at large who had guys banks,” said Brad. high-frequency trading would who worked for the big banks Wall Street firms were shedding people. Guys easier: wouldn’t have given up in 1 had worked who had worked return his was HFT team of people a first his office RBC a second thought were begging for work. “We seventy-five people,” he said. problem with all “I now who turning interviewed more than didn’t hire any of them.” The of these people was that even when they said they had worked in electronic trading, they clearly didn’t understand how the electronics did the trading. Instead of waiting for resumes to find him, Brad for people ments. In Bank software programmer ager in went looking who worked in or near the banks’ technology departthe end his new team consisted of a former Deutsche named Bank of America’s electronic Billy Zhao, a former trading division man- named John Schwall, and a twenty-two-year-old recent Stanford computer science graduate for Princeton, named Dan New Jersey, figure out if any pieces of the they found a Aisen. Fie then set out with where the Golden Goose Rob resided, to Goose were worth keeping. There Chinese programmer named Allen Zhang, who, FLASH BOYS 46 it turned out, had written the computer code for the dark pool. doomed who was good and who was not from Rob could,” said Brad. “And it became “I couldn’t tell just talking to them, but clear that Allen was the Goose.” Or, at any rate, the only part of the Goose that might be turned to gold. Allen, Brad noticed, had no conforming interest in work on preferred to his norms of corporate to the own, in the refused to ever take off his baseball cap, down low over his eyes, giving him driver badly in need of sleep. Allen What was which he wore pulled the appearance of a getaway was also incomprehensible: came tumbling out of him just possibly English quickly and indistinctly that his words tended to freeze the As Brad put tener in his tracks. Rob thing, I’d turn to Once he had at team in say, “Whenever Allen it, Brad persuaded so lis- said any- ‘What the fuck did he just place, Royal Bank of Canada the series a and He life. middle of the night, and say?’ conduct what amounted to to ” his superiors a of science experiments in the U.S. stock markets. For the next several months he and his team would trade stocks not to make money but to question: Why was displayed on test theories — his trading screens when he went to buy 20,000 an answer, money answer his original between the stock market and the actual market? Why, shares of ing screens, did the market only Brad asked to try to there a difference sell IBM offered on him 2,000? To his trad- search for RBC agreed to let his team lose up to $10,000 a day. Rob to come up with some theories to spend the on. The obvious place to start was the public markets teen stock exchanges scattered in four different sites — the thir- run by the New York Stock Exchange, Nasdaq, BATS, and Direct Edge. Rob invited the exchanges to send representatives to answer a few questions. “We were RBC to asking really basic questions: BRAD’S PROBLEM does 47 “ does your matching engine work?’ ” recalls Park. ‘How it handle a lot of different orders —but they about the technology They the machines. kept push- who knew a know much. who actually really didn’t They were finally sent developers.” programmed But price?’ When we managers, business people ing, they sent product little same the at they sent salespeople and they had no idea. ‘How the guys “The question we wanted answer to you push the button was, ‘What happens between the time trade and the time your order gets to the exchange?’ ” says Park. “People think pushing It’s button is as simple pushing as a button. not. All these things have to happen. There’s a ton of stuff' The happening. ing a to at first just there. It Rob’s dling all data was just first we got from them about what was happen- seemed random. But we knew the answer was out question of how to find a it.” theory was that the exchanges weren’t simply bun- the orders at a given price but arranging kind of sequence. You and buy 1,000 shares of IBM at $30 obtain the right to cancel your order if “We started getting the idea that people “That they were kets, together, just showed 10,000 orders lumped phantom way lined up in such a had the ability to ple in the front jump They that ther we problem was is filled. a mar- $400 a who wanted bunch of smaller sell suspected that the orders were some people at the back of the line of the line sold their shares. didn’t even order orders.” Say the out of the queue the the exchanges and asking Park. “But my one person of Apple but rather together. some were canceling orders,” shares of Apple offered at share. Typically, that didn’t represent to sell 10,000 shares in but you might some- a share, how says Park. them might both submit an order to I them if that’s moment “We what they know what words the peo- tried calling to use.” did,” said The fur- that the trading reports did not separate out FLASH BOYS 48 the exchanges: If you seemed offer be on to buy 10,000 tried to shares of Apple that and succeeded in buying only 2,000 of them, you weren’t informed which exchanges the 8,000 missing had vanished from. shares Allen wrote new program a to a single exchange. that allowed Brad was prove that some, or maybe even all, allowing these phantom orders. But no: to a single exchange, The market as it Brad to send orders fairly certain that this would of the exchanges were When he sent an order he was able to buy everything on offer. appeared on his screens was, once again, the market. “I thought, Crap, there goes that theory,” said Brad. “And It that’s our only theory.” made no sory Why sense: real if you sent when you would the market on the your order only sent to screens be one exchange but prove your order to all the exchanges at illu- once? Lacking an actual theory, Brad’s team began to send orders into various combinations of exchanges. First Then NYSE and Nasdaq and BATS. Then Nasdaq, and BATS. mystery. And the centage of the order that was What came back was a further the per- filled decreased; the they tried to buy stock from, the “There was one exception,” exchanges we cent of what was offered said, “I a great had no idea why less we more “No matter how many always got one hundred per- on BATS.” Rob Park studied this places stock they actually bought. said Brad. sent an order to, and Nasdaq. NYSE, Nasdaq BX, number of exchanges, so on. As they increased NYSE would be. I just thought, this and BATS is exchange!” One morning, while taking a shower, Rob had another theHe was picturing a bar chart Allen had created. It showed ory. the time it took orders to travel from Brad’s trading desk in the World Financial Center to the various exchanges. (To wide- BRAD'S PROBLEM spread they’d relief, downtown.) “I occurred to me was and moved back he just visualizing that chart,” that the bars are different heights. me were the same height? That got work and went to 49 Carlin’s old offices left at same the and time.’ The increments of time involved were theory, the shortest travel time, if up immediately. fired right to Brad’s office because we’re not arriving said. “It just What said, ‘I I they went think it’s ” absurdly small: In from Brad’s desk BATS to the exchange in Weehawken, was about 2 milliseconds, and the from Brad’s desk slowest, was around 4 millisec- to Carteret, much more than onds. In practice, the times could vary depending on network traffic, static, and of equipment between any two points. to blink your eyes; it that, glitches in the pieces took 100 milliseconds It to believe that a fraction of the was hard blink of an eye could have such vast market consequences. Allen wrote a program — this one took him built delays into the orders faster to get to, so that they did as at couple of days a they arrived the exchanges that exactly the at were slower it all about faster. We had to go down.” One morning they program. Ordinarily, sat when you faster. down up the screens you got everything you asked for, hadn’t taken his Series 7 exam, to press the Enter button was telling us And we were it slowing the screen to test the at when you lit of the stock you were red; was button to buy and failed hit the to get the stock, the screens after, that same time to get to. “It counterintuitive,” says Park. “Because everyone was — Brad sent to exchanges that were got only some up brown; and when lit the screens lit up green. Allen which meant he wasn’t allowed and make a trade, so Rob actually hit the button. Allen watched the screens light up green, and, as he later said, “I had the thought: This agree. “As soon as I is pushed the button, too easy.” I Rob did not ran to Brad’s desk,” FLASH BOYS 50 Rob. recalled was a “ ‘It worked! pause and then Brad It fucking worked.’ I remember ‘Now what do we said, there ” do?’ That question implied an understanding: Someone out there was using the market orders arrived at differ- ent times at different exchanges to front-run orders from one market fact that stock to another. Knowing question suggested another: whatever game is other purpose? It took Brad roughly ‘We have paign,’ ” recalls Park. “It THEY off this. He just NOW HAD an answer been happening to first guy to me to to their questions this out. a tool make —which, The as no way So what happened to they could to investors: sell to build delays into the stock that, they wanted to remember being “and you hear people going, stock!’ ” to for almost three years. There’s exchange orders. Before they did you can buy seconds to answer the six 2009,” said Brad. “This had “It’s have figured traders. “I to join Or for some go on an educational cam- one of program Allen had written RBC’s own knowledge would have been very easy everyone else?” They also had the this chose not to.” always, raised another question. I’m the what do you do next? That you use being played in the stock market? question. “Brad said, money that, Do at my test it on desk,” said Park, ‘OOOOOOO!’ and ‘Holy tool enabled the traders to shit, do the job they were meant to do: take risk on behalf of the big investors who wanted to trust the and his trade big chunks of stock. market on their screens. team stewed over his desk The this until They could once again tool needed one day and hollered, “Dude, you should just hammer!” Someone was assigned be an acronym for, a a trader to figure out call it name. Brad stood up at Thor! The what Thor might and they found some words that worked, but BRAD’S PROBLEM no one remembered them. The 51 was always tool just Thor. “I knew we were onto something when Thor became “When Brad. The other I heard guys shouting, ‘Thor way he knew they were on to a verb,” said it!’” something was from money conversations he had with a few of the world’s biggest The managers. Gitlin, who ments for T. Brad and first visit Rowe The Price. just changed,” said Gitlin. was going was a far more considered up. made was to to Mike “You could see that come when you were knew what you were going against you.” to something had see that to do, But what Brad described detailed picture of the market than Gitlin had ever — and, The Wall move story they told didn’t “You could trading a stock, the market it Park oversaw $700 billion in U.S. stock market invest- Gitlin as a complete shock. and Rob in that market, all the incentives Street brokerage firm deciding were screwed where to send Rowe Price’s buy and sell orders had a great deal of power over how and where those orders got submitted. The firms were now paid for sending orders to some exchanges and billed for T. sending orders to others. Did the broker when meant was resist these incentives they didn’t align with the interests of the investors he was No to represent? called “payment can stockbroker and one could say. all their customers’ stock Another wacky incentive As of 2010, every Ameri- for order flow.” the online brokers effectively auctioned market orders. The online broker TD Ameritrade, for example, was paid hundreds of millions of dollars each year to send their orders to a high-frequency trading firm called Citadel, which executed the orders on their behalf. Why was Citadel willing one could say with It ture. had been hard But now to pay so much to see the flow? No certainty. to there measure the cost of the was a tool for new market gauging not just how struc- orders FLASH BOYS 52 reached their destination but also how much money this new Wall Street intermediation machine was removing from the pockets of investors large and small: Thor. Brad explained to Mike Gitlin much more ability how team had placed big his cheaply they bought stock trades to when measure of the machine to front-run them. For instance, they bought 10 million shares of Citigroup, then trading $4 per share, and saved $29,000 — or than less a sounded small until in the U.S. stock applied to that you realized so insidious because pens on such and figure it a to billion. you couldn’t see you out you wouldn’t be able to do can’t imagine a It tax rate a day. “It tried to line hapit up People are getting it. microsecond.” Thor showed you what happened when Wall Street firm a helped an investor to avoid paying the tax. indirect but, to Gitlin’s per- volume said Brad. “It it,” if 1 Park. The same more than $160 million granular level that even screwed because they Rob that the average daily market was $225 sum came roughly at tenth of cent of the total price. “That was the tax,” said was how they removed the The evidence was mind, damning. The mere existence RBC have the foremost electronic trading expert in the world was a little of Brad Katsuyama was totally shocking. “To have strange,” said Gitlin. “You would not think world’s foremost electronic expert The discovery of closer to a beginning. would Thor was not Brad and his a pure abstraction. to replace the old heads. The same sion screens one It crisis. the actual trading. it a still it was mental The market was mind no obvious picture carried around in their old ticker tape ran across the — even though where the the end of a story; called to that people is team were building picture of the financial markets after the now that reside.” bottom of televi- represented only a tiny fraction of Market experts still reported from the floor BRAD’S PROBLEM New York of the 53 Stock Exchange, even though trading no lon- ger happened there. For a market expert truly to get inside the New tall black stack of computer servers locked inside a cage locked York Stock Exchange, he’d need inside a fortress guarded by to climb inside a army of heavily armed men a small New Jersey. and touchy German shepherds in Mahwah, wanted an overview of the entire stock company trading in a single like IBM market — If he or even the —he’d need to inspect the computer printouts from twelve other public exchanges New Jersey, scattered across northern dealings that occurred inside the If he tried to do no least new financial ing photograph of a pools. he’d soon learn that there actually was no this, computer printout. At existed of the plus records of the private growing number of dark reliable one. No mental picture market. There was only this yellow- market now dead that served as a stand-in for the living. Brad had no idea how dark and difficult the picture he’d create knew would become. All he was no longer market. tered across a New Jersey It for sure was was a collection that the stock market of small markets scat- and lower Manhattan. When bids moment, even off. a the markets acted as markets should. If they arrived millisecond apart, the market vanished, and Brad knew that he was being front-run trader was, in effect, noticing his exchange and buying him at a it on demand — all that were bets some other for stock on one others in anticipation of selling it to higher price. Ele’d identified a suspect: high-frequency traders. “I had a sense that the problems are being caused by new participant in the market,” said Brad. “I just didn’t how they were doing By and same offers for shares sent to these places arrived at precisely the late this know it.” 2009 U.S. high-frequency trading firms were flying FLASH BOYS 54 to Toronto with offers to pay Canadian banks to expose their customers to high-frequency traders. Earlier that year, one of competitors, the Canadian Imperial RBC’s (CIBC), had sublet license its Bank of Commerce on the Toronto Stock Exchange several high-frequency trading firms and, within a had seen its 6-7 percent share of Canadian historically stable stock market trading triple.* to few months, Senior managers the Royal at Bank now arguing that the bank should create a Cana- of Canada were dian dark pool, route their Canadian customers’ stock market orders into and then it, sell to high-frequency traders the right Brad thought that to operate inside the dark pool. more RBC sense for simply to expose the it new game made for a lot what it was, and perhaps establish themselves as the only broker on Wall Street not conspiring to screw investors. was honesty,” play Rob as Brad argued to Park put “The only card left he should be permitted to his bosses that launch what amounted to a public information campaign. wanted in the The to tell rules of the The One idea is them about Canada to enable are different that does not exist in the CIBC (representing a share, but that CIBC some it is sellers. is “broker priority.” investor) has a standing order to For example, imagine that buy shares in Company is the sell first shares in Company X HFT firms. $20, the at to have his order filled. CIBC customers and the X at not alone, and several other banks also have standing orders for operate with CIBC’s license, own rules of the U.S. stock States shares at $20. If CIBC then enters the market with an order customer to the trade and from the United brokerage firms that have both sides of a trade to pair off buyers and without the interference of other buyers and Company X’s prey. they might use from the predator. But the market was Canadian stock market rule in new weapon this sellers $20 were now the States stock markets, that they United to defend themselves market. He go out and explain, to anyone with money to invest to He wanted * to it. CIBC from another buyer has priority on By allowing high-frequency traders to was, in effect, creating lots of collisions between its BRAD’S PROBLEM already pressuring to win to say for nothing at all. him was his weird discovery, which proved exactly? That the stock market now behaved when didn’t? it The trading as he did. “I needed what cally, knew as little real,” said someone from deep inside the trading. how . . . what, strangely, except about high-frequency someone from the industry was saying was I in a race RBC executives who wanted to join forces with high-frequency traders that He was of RBC’s top management about newly automated stock markets. All he had to respond to the going him a debate in front 55 He’d spent the better Brad. He to verify needed, specifi- world of high-frequency part of a year cold-calling strang- HFT strategist willing to defect. He now suswho knew how high-frequency traders made money was making too much money doing it to stop and explain what was going on. He needed to find another ers in search of an pected that every way in. human being CHAPTER THREE RONAN’S PROBLEM art P of Ronan’s problem was that he didn’t look like He had pale skin Street trader. ders, and the uneasy caution of a one potato famine and Wall Street is trader’s ability to he caught his first early twenties, — and Street like a Wall man who has survived He also lacked the expecting another. bury his self-doubt, more important and knowledgeable than he was wiry and wary, a and narrow, stooped shoul- and to seem actually was. He mongoose. And yet from the moment glimpse of a Wall Street trading Ronan Ryan floor, in his badly wanted to work on Wall couldn’t understand why he “It’s hard not to get enamored of being one of these Wall Street guys who people are scared of and make all this didn’t belong. money,” he said. But it was hard to imagine anyone being scared of Ronan. The other part of Ronan’s problem was his inability or unwillingness to disguise his modest origins. Born and raised in Dublin, he’d The Irish moved to America government had in 1990, when he was sent his father to New sixteen. York to talk RONAN’S PROBLEM American companies into moving but few imagined that they would do dreary (“kind of like 57 to Ireland for the tax benefits, a shithole, to so. was poor and Ireland be honest”). His was not made of money, had spent every what life was the “right side of the tracks.” “I couldn’t believe it,” says attend the on Greenwich public high school and Ronan. “The kids had own their complain they had to ride on a three miles.’ It’s twenty-two, school bus. I’d And behind. He was recalled to Ireland; didn’t think of Ireland as a place The American Dream I used to walk When Ronan ever go back to if given the choice, and he’d idea of the Kids would ‘This fucking say, free! it’s hard not to love America.” his father see cars at sixteen! thing actually takes you to school! sion. to Ronan might rent a house in Greenwich, Connecticut, so that like who father, penny he had last — Greenwich, Ronan was stayed anyone would now embraced his Connecticut, ver- year before, through an Irish guy his father had met, summer he’d landed a internship in the back office at Chemical Bank and had been promised a place in the management train- ing program. canceled the training program; the Irish guy van- Then they ished. Graduating from Fairfield University in 1996, he sent Wall Street banks but received just one ters to all the let- false flicker of interest, from what, even to his untrained eyes, was a vaguely criminal, not pump-and-dump penny you think as easy as didn’t know knew no anyone. to get a job to work cations, the big because I on Wall Street,” he “It’s said. “I My family had no contacts whatsoever. We one.” Eventually he gave up trying. happened stock brokerage firm. was in the New He met York telecom company. Irish,” said Ronan. who Communi- another Irish guy office of MCI “He gave me “I guess a job strictly he had a few charity FLASH BOYS 58 cases a year. was one of them.” For no particular reason other I than that no one would else hire him, he went work to in the telecom industry. The big job they gave first eight thousand new pagers him was MCI make to had sold sure that the to a big Wall Street firm were well received. As he was told, “People are really sensitive about their pagers.” truck in the summer new He pagers. unpacked the come and up set traveled in the back of a repair some office new pagers. for the An and a back of the truck and Wall Street people to hour into ing and huffing inside the truck while for their pagers, building to deliver the his little table at the and waited crates get their Ronan heat to a line he was sweat- it of people waited crowd had formed, of guys to already given the pagers: pager protestors. “These suckl ” and “I hate this fucking pager!” they screamed, even more pagers. As he dealt with the to pass out of the Wall Street firms’ secretaries called new whom new pager. She was as he’d pagers he tried one revolt, him about her boss’s so despondent about the thing that Ronan thought he could hear her crying. “She keeps saying over and over, How too big! ‘It’s going to It’s going to really hurt him!’ ” could a pager inflict harm on box, an inch by an inch and midget, and would dig it Ronan. “And a really don’t At want her that And “Then into his side too big! It’s she when he to think I’m a dick, Why I It’s totally confused: grown man? a a half. I’m thinking, but It was a tiny me he’s a tells bent over,” said don’t say it He was because don’t you just strap it I onto backpack?” moment, and Ronan s mind Street people, him! that he wasn’t like a normal-sized midget. small dude. his back, like a really hurt Ronan was now others like it, many things crossed that he did not say. Sizing pagers to and being hollered at little Wall by big Wall Street people RONAN’S PROBLEM who didn’t like their doing with Wall his decided to upset he hadn’t found a path onto make the best of it. That turned out to be the view MCI that Ronan had entire U.S. telecom system. 59 was not what he’d imagined gadgets, He was life. He Street. new he’d never actually studied anything practical. nothing about technology. pretty captivating, “It’s how this shit Now works,” he information, compared to a glass Cisco compared to a switch companies made the buildings in which line by run by how also learned from one place a single a switch information actually traveled usually not in a straight telecom carrier but in pieces of for that call to happen. a convoluted path run New a call to York from connected You probably just zon on the MCI New New York City to Florida it’s think not.” A to it’s cir- would have Veri- York end, BellSouth on the Florida end, and in the middle; it would zigzag from population center population center; once it got there it would wind of crazy ways through skyscrapers and city knowing, telecom people liked through “the Florida, equipment you have fucking like two cans and a piece of string. But cuit that made by old manufacturing buildings —which was “When you make no idea how many go through How fiber. to another several. you have it, copper circuit conveyed a computer equipment, and which — He best. it. contained floors that could withstand the weight of that equipment were next to take the nerdiness out of all made by Juniper. Which hardware fastest cities of the about How said. He knew he started to learn when you him offered always been handy, but NFL streets. in all to sorts To sound to say that the fiber routes ran cities.” That was another thing Ronan learned: A lot of people in and around the telecom industry were more knowing than knowledgeable. The people at MCI who sold the technology FLASH BOYS 60 often didn’t actually understand who than people, like him, it, it and yet were paid simply fixed problems. Or, “I’m making thirty-five and they’re making and they’re fucking became a He idiots.” leading salesperson. lured from MCI A got himself as he put buck twenty a moved to sales by Qwest Communications; three years He was now making good money By 2005, he — a couple carrier, later, Level likely than ever to entire weeks be big Wall Street banks. Goldman inside Sachs and 3. of hundred grand a also couldn’t help but notice, his clients more and few years into the job, he was he was lured from Qwest by another big telecom year. far better Lehman He were spent Brothers and Deutsche Bank, figuring out the best routes to run fiber and the best machines to hook that nal ambition. he’d nose around for so many fiber up He to. hadn’t lost his origi- At some point on every Wall people. Street job he had, job opening. “I’m thinking: I’m meeting a Why can’t I Actually, the big banks offered get a job at one of these places?” him jobs the time, but the jobs all were never finance jobs. They offered him tech jobs in some remote cable. There was site —working with computer hardware and fiber-optic a vividly clear class distinction between tech guys and finance guys. The finance guys saw the tech guys faceless help and were unable to think of them “They always said the lines guy,’ ” said. Then, in he 2006, BT 9/11, after the attacks same thing Radianz to as me: ‘You’re called. sell boxes and Radianz was born of to build for big Wall Street banks a the financial world The company system able to outside attack than the existing system. to a as else. on the World Trade Center knocked out big pieces of Wall Street’s communication system. promised anything less vulner- Ronan’s job was on the idea of subcontracting their information networks to Radianz. In particular, he was meant RONAN’S PROBLEM on “co-locating” to sell the banks data center in Nutley, his a job at Radianz, Ronan had hedge fund based in Kansas at a their New Jersey. 61 computers in Radianz’s But not long a different sort The City. after he started of inquiry, from caller said he worked stock market trading firm called Bountiful Trust, and that he had heard one place Ronan was expert between Kansas City and trades moving at to another. Bountiful Trust had New a financial data York, it took them too long to determine what happened to their orders stocks they ingly, when on them, ‘My had bought and I said, They — that is, what also noticed that, increas- they placed their orders, the market was vanishing just as it latency time “And sold. from problem: In making was vanishing on Brad Katsuyama. “He is ‘What forty-three milliseconds,’ ” recalls the hell a millisecond?’ is ” Latency was simply the time between the and when says, Ronan. moment was received. There were a signal several factors was sent that determined the latency of a stock market trading system: the it boxes, the logic, and the lines. the signals passed through on The boxes were the machinery way from Point their A to Point The B: the computer servers and signal amplifiers and switches. logic was the software, the code instructions boxes. Ronan didn’t more and more, it know much seemed barely spoke English. The gle biggest about software, except that, be written by Russian guys who to lines that carried the information that operated the were the glass fiber-optic cables from one box to another. determinant of speed was the length of the The or A to the distance the signal needed to travel to get from Point Point B. Ronan didn’t know what understood the problem with was in Kansas City. Light in a per second, or, this sin- fiber, a millisecond was, but he Kansas City hedge fund: vacuum It traveled at 186,000 miles put another way, 186 miles a millisecond. Light FLASH BOYS 62 bounced inside of fiber oft' the walls and so traveled at only about two-thirds of its theoretical speed. But gest enemy of the speed of a needed to “Physics travel. didn’t understand,” said The whole is longer a place. sey. was The still fast. physics — this what the is big- signal traders Ronan. its founders believed that where they were physically It it was the distance the reason Bountiful Trust had set up shop in Kansas City was that place. signal located. no longer mattered it That Wall Street was no They were wrong. Wall Ronan moved the computers once again, Street was, wasn’t actually on Wall Street now. It was from Kansas City data center in Nutley and reduced the time it in a New Jer- to Radianz’s took them to find out what they had bought and sold from 43 milliseconds to 3.8 milliseconds. From that moment services intensified. demand on Wall the Street for Ronan’s Not just from banks and well-known high- frequency trading firms but also from prop shops (proprietary trading firms) no one had ever heard them. All wanted to be able to trade be to be its faster a few guys in than the others. To they needed the newest hardware, stripped essentials; to physical distance be between faster they also needed to reduce the their computers and the computers inside the various stock exchanges. all faster they needed to find shorter routes for their signals to faster travel; to down with just of, of these problems. But as all his Ronan knew how new computers inside the Radianz data center in Nutley, tricky business. Ronan Where am I you mean the room’? the room." ‘in in the He was says, “One day the guy meant, willing to pay to this a trader calls room?’ I’m thinking, In What to solve customers housed their move it his and was a asks, What do turned out, was in the room? computer that sent orders into the stock market as close as possible to the pipe that RONAN’S PROBLEM exited the building in Nutley jump on called Ronan few yards longer than it to say that he wind around cable had noticed it would have a slight his cable to that his fiber-optic cable needed to the outside of the —which helped wanted so that he the other computers in the room. Another trader then was a — 63 be. Instead to reduce the heat in the hew of having room with everyone room — else’s the trader middle a straight line right across the of the room. was only It out that, if a matter of time before the stock exchanges figured people were willing to spend hundreds of thousands move of dollars to machines around inside some remote their data center just so they might be a tiny bit closer to the stock exchange, they’d pay millions to be inside the stock exchange Ronan itself. sell vices.” it’s followed them there. proximity to Wall Street a “We tried to word,” he became known authority on He came up as a service. Call trademark proximity, but you as When end of the cable. fast on the devices on for instance. data switches and slow ones “One guy critical. a second), says to me, The switching place.’” times to 1.2 microseconds per trade. started to ask, cal fibers ‘What kind of differ- but microseconds were doesn’t matter if I’m one ‘It fell “And The was measured in second slower or one microsecond; either way ond can’t because they ran out of ways to reduce Data switches, microseconds (millionths of now idea: What he wanted to call proximity soon “co-location,” and Ronan became the world’s the subject. ence between with an “proximity ser- said. the length of their cable, they began to focus either it I then,” says glass are come in sec- from 150 microseconds you Ronan, “they using?’ ” All opti- were not created equal; some kinds of glass conveyed light signals more Never before in efficiently human than others. And Ronan thought: history have people gone to so much FLASH BOYS 64 much money trouble and spent so to gain so little speed. “People were measuring the length of their cables to the foot inside the exchanges. People were buying these servers and chucking them out six months He didn’t For microseconds.” later. know how much money high-frequency traders were making, but he could guess from spending. From the end of 2005 how much anz alone billed them nearly $80 million — -just for setting computers near the stock exchange matching engines. their Radianz was hardly the only one fiber routes than they were end of 2008, Radi- to the ideal, between the finding straighter ones. billing them. Seeing that the New Jersey Ronan prodded a exchanges were often company Hudson up And Hudson called now Fiber was less Fiber into doing land- a digging trenches in places that would give Tony office business Soprano pause. Ronan could also guess how much money high- frequency traders were making by the trouble they took to conceal how they made it. One HFT firm he set up stock exchanges insisted that he ers in — wire gauze to prevent wrap their inside one of the new computer serv- anyone from seeing their blink- ing lights or improvements in their hardware. Another HFT firm secured the computer cage nearest the exchange’s matching engine — the computer code market. Formerly that, in effect, owned by Toys “R” Us ably ran the toy store’s website), the cage store logos. The HFT right to be. If all was emblazoned with you know how find a new “R” Us matching engine, by paranoid,” said several Ronan. “But they were to pickpocket someone and you were the pickpocketer, you would do the same someone the stock would know they had improved their position, in relation to the “They were now computers prob- firm insisted on leaving the Toys logos in place so that no one feet. was (the thing. You’d switch that was three microseconds see faster, RONAN’S PROBLEM and two weeks everyone in 65 in the data center would have the same switch.” By the end of 2007 of dollars He was faster. anything.’ And milliseconds He was I saw it — — they’re like, fifty it’s how the little saw ‘I And fast!’ there’s it!’ ‘Look, I’m I’d say, no fucking way you saw And I’m like, three ‘It’s times faster than the blink of an ” eye.’ keenly aware that he had only the faintest idea of also new the reason for this incredible lot so -it’s our product. But like of thousands stock market trades understood of the technology they were using. ‘Aha! say, happy you make and over again, by struck, over traders he helped “They’d Ronan was making hundreds year building systems to a He lust for speed. heard a of loose talk about “arbitrage,” but what, exactly, was being arbitraged, and why getaway driver,” he Drive faster!’ Then did it said. it was need to be done so “Each time, like, was, ‘Get rid of the fucking ‘Excuse me, a sense sirs, it was fast? “I felt like like, ‘Get rid of the airbags!’ Then Towards the end I’m seats!’ the faster! but what are you doing in the bank?’ ” it like, He had of the technological aptitude of the various players. The biggest high-frequency trading firms, Citadel and Getco, two were easily the smartest. The too. big banks, Beyond ents. The had heard scale. He that, Some of at least for he didn’t even of. the prop shops were smart, now, were really all slow. know much about his cli- — everyone Credit — Goldman Getco —were famous on Others — big banks Suisse Sachs, Citadel, a small learned that some of these firms were hedge funds, which meant that they took money from outside investors. But most of them were prop shops, trading only ers’ ‘Drive money. their own found- A huge number of the firms he dealt with— Hudson River Trading, Eagle Seven, Simplex Investments, Evolution Financial Technologies, Cooperfund, DRW—no one had ever 66 FLASH BOYS heard of, and the firms obviously intended The prop shops were to especially strange, keep that way. it because they were both transient and prosperous. “They’d be just five guys in a room. All of them geeks. The leader of each five-man pack is just an arrogant version of that geek. A fucking arrogant ver- sion of that.” closed, and One all day prop shop was trading; the next, a the people in Wall Street bank. it One group four Russian, one Chinese. clearly their leader had moved to work Ronan saw of guys The to big had over and over: who was arrogant Russian guy was named Vladimir. Vladimir and ping-ponged from prop shop it some big for bank and back his boys to prop shop, writing the computer code that trading decisions. most senior guys them —and made the actual stock market Ronan watched them meet with one of the at a big Wall Street bank that hoped to employ the Wall Street big shot sucked up to them. walks into the meeting and man in the room, but in that these roving says, ‘I’m Vladimir this case bands of geeks I was listening to them is.’ ’ Ronan knew nothing but condescen- felt sion toward the less technical guys firms. “He always the most important who ran the big Wall Street talk about some calculation they had been asked to make, and Vladimir goes, ‘Ho, ho, ho. That’s what Americans call math.’ He said it like moth. That’s what Americans call moth. I thought, I’m fucking guys. This country gave By early you Irish, but fuck you a shot.” 2008 Ronan was spending a lot of his time abroad, helping high-frequency traders exploit the Americanization of foreign stock markets. A Canada, Australia, the A pattern emerged: the stock market had always traded on country in which a single exchange UK—would, in the name of free-market competition, permit the creation of a exchange was always located at some new exchange. surprising distance The new from the RONAN’S PROBLEM original exchange. In Toronto store building across the city 67 was inside an old department it from the Toronto Stock Exchange. was mysteriously located not Sydney finan- in the In Australia it cial district but across Sydney Harbor, in the middle of dential district. London. BATS The old London Stock Exchange was created a British rival in the Docklands, created another, outside of London, in Basildon, and new exchange ated a third in Slough. Each for gave would fragment,” He said cre- the need was almost that the market Ronan. didn’t have a job still “It up exchanges so NYSE Chi-X rise to high-speed routes between the exchanges. like they picked places to set a resi- in central on Wall Street, but Ronan had every reason to be pleased with himself and with his career. In 2007, the first twice much as he’d ever made. Yet he did not with himself or with his career. he did, but he had no idea to. boom, he’d made $486,000, year of the speed as why At the end of 2007, on sitting in a pub she’d bought him about doing, and ever had in than my it’s ing Willy called him a plane ticket to favorite football team. “I’m In the Year’s Eve, he with “Let It what found himself Be” playing dully on the trip as this lovely England and doing something I gift. note that said a a ticket to see his always dreamed Ronan. “I’m thirty-four I’ve years old. I’m never going to get any better. I’m going to be fuckfor the rest of my life.” He felt ordinary. of 2009, out of the blue, the Royal Bank of Canada him and a little at was about the most depressing moment life,” said Loman fall it nearly pleased and he wanted it, miniature soccer ball she’d wrapped a thinking obviously good he was doing New in Liverpool the radio. His wife had given Around He was feel invited him to interview for a job. wary. He’d barely heard of checked out their website it told RBC, him next He was more and when he to nothing. He’d FLASH BOYS 68 grown weary of self-important Wall Street traders who wanted him to do their manual labor for them. “I said, ‘I mean no disrespect, but if you’re calling to offer have no fucking Brad Katsuyama finance, on interest.’ ” — insisted that was a it at meet to him bunch of questions and a what seemed his bosses. In like “the quickest hiring in the history offered him a job on the trading floor. paid $125,000, It to high-frequency traders. It came with High-Frequency Trading Strategies. Ronan was floor, cut. “To be title disturbed him, because, honest, I high-frequency trading landed a he less,” says to realized I He was so excited to have me, ‘What are you going to do didn’t really fucking IN He know any job on a Wall Street trading floor that he didn’t have no idea what the job discussed. a But the said. “I didn’t it, bother to ask the obvious question. His wife asked “She speed Head of title: willing to take a big pay he put strategies.” a fancy For a chance to work on would have taken as to of Wall Street,” Ronan was making peddling Wall Street trading if for interviews at or roughly a third of what finally I him seven the next morning and wondered him back then invited RBC tech job, called wasn’t a tech job but a job in Wall Street thing, hauling people in seven in the morning. Brad asked Ronan me some guy who trading floor. a Ronan met Brad that RBC The never told THE FALL of 2009, an is. know. I it for for them?’ really, him. And I honest to God, There was no job description ever me what he wanted article in a trade me for.” magazine caught Brad Katsuyama’s eye. He’d spent the better part of a year trying and failing to find anyone who actually worked in regularly referred to as high-frequency trading what was now who was willing RONAN’S PROBLEM to explain to HFT that him how he made technologists were his money. The article their firms, whom some of were rumored hundreds of millions of dollars a year. who Deutsche Bank names. Ronan’s was the dealt often of strategists be taking home looking for one he made, to a first call with HFT, gave him two first. Ronan In his interview, to He went of these unhappy technologists. The very at claimed unhappy with the widening gulf between themselves and the senior trading in pay guy 69 described to Brad what he’d wit- nessed inside the exchanges: the frantic competition for nanoseconds, the Toys “R” Us war cage, the wire gauze, the for space within the exchanges, the tens of millions being spent by highfrequency traders for tiny increments of speed. As he spoke, he huge empty filled markets. tracts “What he on Brad’s mental map of the said told me that we needed financial to care about microseconds and nanoseconds,” said Brad. The U.S. stock market was nots. now The that a a class system, rooted in speed, of haves and have- haves paid for nanoseconds; the have-nots had no idea nanosecond had value. The haves enjoyed of the market; the have-nots never saw a perfect the market at all. view What had once been the world’s most public, most democratic, financial market had become, in something more spirit, viewing of a stolen work of art. him in an HFT,” hour than said Brad. He wanted his bosses or I My a Travesty. I met him him without being to I wanted to hire him.” able to fully explain, to even to Ronan, what he wanted to hire him couldn’t very well call ing to like a private more from talking learned from six months of reading about “The second to hire “I learned him Vice Clueless Superiors for. He President in Charge of Explain- Why High-Frequency Trading Is So he called him Head of High-Frequency Trading Strategies. “I felt he needed a ‘Head of’ title,” said Brad, “to get FLASH BOYS 70 more from people.” That was Brad’s main concern: respect people on the trading at Ronan and guy see a even floor, lievably a meant to ‘cross the spread.’ to ‘bid’ the side, without Ronan buy if you selling, ‘offer’ a big deal an attempt to their private deal: Ronan would “He He was. A sell down and ing first The Price’s Gitlin a That was it.” Brad and his team product they could Thor and use its it for themselves less tried to problems. buy it on the The experiment of arriv- same time had worked perfectly proved hard to repeat, because coax thirteen cross the spread, explained to teach. had more or the exchanges at the It To investors they’d told about their discov- —but Thor now had time. it. teach Brad about technology. to investors. at of it, Brad started to “bid” was an attempt Brad would teach Ronan about trading, and ery were clearly eager to buy spot it “This fucking guy didn’t laugh price. sat were having trouble turning Thor into Rowe know what to accept the bidder’s price, or, if you Right away there was something T. didn’t ” making meant me,” said Ronan. sell know what questions that were unbe- the language of trading. stock, an “offer” were and were buying, the ottering at who’d just emerged rudimentary but that were necessary,” said Brad. “He know what On that take one look didn’t even pretend to “He had trading floor. didn’t teach RBC, would in a yellow jumpsuit from some manhole. Ronan happened on at it was — the difficult to light signals to arrive in thirteen different stock exchanges spread across northern New Jersey within 350 micro- — or roughly 100 microseconds seconds of each other the time they had calculated trader to front-run their order. it would take They’d succeeded the by estimating the differences in travel time it less than some high-speed first time took to send the messages to the various exchanges, and by building the equiva- RONAN’S PROBLEM lent delays into their software. the same. They had no it traffic was on the network. New York Stock Exchange; other times, took When the travel time differed from their guesses it 7 milliseconds. would In short, how much took 4 milliseconds for their stock market orders it to arrive at the of what were never travel times control over the path the signals took to get to the exchanges, or Sometimes But the 71 be, the market, once again, vanished. Thor was inconsistent; and it was inconsistent, Ronan explained, because the paths the electronic signals took from Ronan Brad’s desk to the various exchanges were inconsistent. could see that these traders hadn’t thought which process by ical much about the phys- New Jersey their signals traveled to the stock exchanges. “I realized very quickly,” he said, “and they’ll admit clue so this, mean no I arrived at the New Jersey some exchanges were fastest exchange have a talent for it. with the market as to arrive at trader’s signal all That is, to build To make it first takes to blink on your eye, if you his trading screens, they his point, On station at he unrolled his RBC’s network told his own new fiber needed colleagues in oversized see just One first at network. fiber-optic networks built maps you could from Brad’s trading When Ronan Ronan brought companies. the that, and control your showing the in The for Brad’s trading orders to interact displayed New Jersey exchanges. others. could travel from the the exchanges within a 465 -microsecond win- dow. The only way to do eled times because reached to the next one was 465 microseconds, or it was at different from Brad’s desk than one two-hundredths of the time RBC, from Brad’s desk signal sent exchanges farther any high-speed had no fucking disrespect, that they what they were doing.” The how maps of by telecom a signal trav- Liberty Plaza to the map, support team burst out, guy who worked “How the fuck did a FLASH BOYS 72 you get those? They’re telecom property! They’re proprietary!” Ronan me explained, “When they said they wouldn’t give them to because they were proprietary, etarily fuck off.’ ” I said, The high-frequency much telecom carriers too to fucking gold,” he business that they would underwear drawer if The maps “But said. let were paying the be denied whatever they wanted, and Ronan had been the agent of their like Well, then, propri- traders me “These maps are desires. had brought them so much I see inside their freaking wife’s asked them to.” I told a story: Any trading signal that originated in lower Manhattan traveled up the West Side Highway and out the Lincoln Tunnel. Perched immediately outside the tunnel, in New Jersey, Weehawken, the routes was the BATS became more complicated, way through exchange. From BATS they had to find their as “New the clutter of the Jersey suburbs. Jersey is now carved up like way or another, they traveled east to Secaucus, the location of the Direct Thanksgiving turkey,” a said Ronan. One Edge family of exchanges founded by Goldman Sachs and Citadel, and south to the Nasdaq family of exchanges in The Carteret. New York Stock Exchange further complicated the story. In early 2010, lower Manhattan, distant Mahwah, at NYSE still had its computer 55 Water Street. (They servers in moved them to New Jersey, that August.) As was less than a NYSE appeared to be the stock market it mile from Brad’s desk, closest to him; but Ronan’s maps showed the incredible indirec- tion of optic fiber in Manhattan. to Fifty-five Water Street, he explained. “You can go downtown. To you could RBC’s get from “To get from Liberty Plaza you might go through Brooklyn,” fifty miles to get from Midtown to a building to a building across the street travel fifteen miles.” It was office at Liberty Plaza to the a ten-minute walk from New York Stock Exchange. RONAN’S PROBLEM But from Exchange was further from RBC’s To Brad the York Stock than Carteret. offices maps explained, among other BATS market on 73 New computer’s point of view, the a why things, the had proved so accurate. The reason they were always able to buy or 100 percent of the shares sell listed on BATS was that BATS was always the first stock market to receive News their orders. to spread BATS Inside news is of their buying and selling hadn’t had time throughout the marketplace. just closest to us.’ It’s “I was BATS, high-frequency on the other exchanges. cally for 100 shares, for every listed stock. was buyer or a of seller Company (The race they needed to win was not who had no clue were typically order to be was at just the The 100-share to minimum him, but on orders resting on BATS — orders to The BATS required for an they actually wanted to buy and what to find out BATS, sell investors HFT firms posted buy or basically every stock traded in the U.S. it. accordingly. the front of any price queue, as their only purpose these tiny orders they did sell that would a race against the ordi- to tease information out of investors. wanted Having gleaned what was happening against other high-speed traders.) They offers, typi- X’s shares, they and buy or race ahead to the other exchanges nary investor, shit, trading firms were waiting for that they could use to trade obtained that news by placing very small bids and there ‘Holy like, right outside the freaking tunnel.” sell market 100 shares of —not because the stocks but because they wanted to buy and sell unsurprisingly, had been created before by high- frequency traders. The funny thing was heard didn’t Brad now make helped noticed the HFT that a lot of sense to him: him He what Ronan had seen and didn’t to understand. know what he knew. Ronan had For instance, guys creating elaborate tables of the time, 74 FLASH BOYS measured in microseconds, took for it from any given brokerage house travel Latency were tables,” these The called. ent for every brokerage house a stock to each market order to of the exchanges. times were subtly differ- —they depended upon where the brokerage house physically was located and which fiber networks it leased in New Jersey. were of obvious value no idea but he These why. This was the knew exactly took trouble to create and tables to high-frequency traders, but why Ronan had Brad had heard of latency first they had been created: tables, They enabled high-frequency traders to identify brokers by the time their orders took to travel from one exchange to the other. Once you had figured out which broker was behind any given stock market order, If you could discern patterns you knew which broker had just in each broker’s behavior. come into the market with an order to buy 1,000 shares of IBM, you might further guess whether those 1,000 shares were the entire order or much You might larger order. distribute the order among tion to make The HFT riskless profits; IBM cally also behave knew idiotically, temptation. ents’ stock the that When a how much shares the broker might they only needed to skew the odds Brad put large brokers who are with their customers’ orders. That’s the He to is of guys didn’t need perfect informa- systematically in their favor. But, as looking for ultimately a part the broker might the various exchanges and above the current market price for be willing to pay. how also guess “What you’re behaving idioti- it, real Wall Street brokers had a gold mine.” new incentive because he had himself succumbed to the Wall Street decided where to route market orders, they were now new system of kickbacks paid and fees their cli- greatly influenced by charged to them by the exchanges: If a big Wall Street broker stood to be paid to send an order to buy 10,000 shares of IBM to BATS but was charged to RONAN’S PROBLEM send the same order to the program New York Stock Exchange, routers to send the customer’s order to its router, designed by human beings, took on Along with the trading algorithms, cal piece and by people built Both do the thinking intellectual tasks they thinking its first: more than $25 were a criti- who work a share, when for the Wall Street that people used to do, but the perform are decides It shares offered at $25. how The algorithm does different. up any given to slice XYZ order. Company at no the market shows a total of 2,000 To simply attempt to buy 100,000 shares once would create havoc in the market and drive the price higher. The algorithm buy them, and the to of its own. the routers Say you want to buy 100,000 shares of all at a life would it BATS. The of technology in the automated stock markets. Both are designed broker. 75 decides how many shares price to pay. For example, you buy, when it may instruct the router to carve the 100,000-share order into twenty pieces, and is to buy 5,000 shares every five minutes, so long as the price no higher than $25. The router determines where the order router might instruct the order to go dark pool before going to the exchanges. order to go to To to how — to is to whom you buy 100,000 might instruct the you have are paying a shares of Company now, conveniently, there are 100,000 shares on each of ten it a firm’s a so-called sequential cost-effective router.) stupid routing can be, say Wall Street broker you wish Or For instance, Wall Street exchanges on which the broker will be compelled pay to trade. (This illustrate sent. to a to any exchange that will pay the broker to trade, first and only then is first different exchanges, all XYZ at your — that $25 and for sale at $25, 10,000 of which will charge the broker to trade on your behalf (though mission you have paid to him). There told commission far less are, than the com- however, another 100 FLASH BOYS 76 The pay the broker for the trade. go will first to BATS BATS on the shares for sale, also at $25, exchange —which will sequential cost-effective router and buy the 100 shares — and cause the other 100,000 shares to vanish into the paws of high-frequency traders (in the sell bargain relieving the broker of the obligation to pay The high-frequency to trade). the shares of traders can then turn XYZ Company at a around and higher price, or hold onto the shares for a few seconds more, while you, the investor, chase Company XYZ’s shares even higher. In either case, the result is unappealing to the original buyer of Company XYZ’s shares. That is but the most obvious of many examples of routing stu- is The customer pidity. (you, or someone investing on your behalf) typically entirely oblivious to the inner rithms and routers: Even was routed, and was said was shares traded The the a true, as tell. he has no sufficiently detailed record The tell might be a glitch in their guys on the other side of the Once Brad had to explain it explained again. “It was, now make more With Ronan’s all The shit, sense,’ ” said help, the RBC sales pitch a weapon you can use about whether to RBC traders ended. Brad’s it all had con- a machines rather was just as valuable to table. some of the things over- I Ronan. team designed their own fiber product that could be sold to was absurdly simple: There predator in the financial markets. Here a of what of this to Ronan, he didn’t need ‘Oh network and turned Thor into investors. his order and when they traded. twitch of their facial muscles, but HFT heard know how broker told him, he would never be sure what brokers’ routers, like bad poker players, spicuous than his workings of both algo- he demanded to if is how is a new he operates, and we have defend yourself against him. The argument should leap into bed with high-frequency new problem was spreading the word of RONAN’S PROBLEM what he now knew Ronan had shocked people were by what ested they were in 77 to the U.S. investing public. Seeing to say, new was suade his bosses that something strange and decided to set Ronan “Brad me in calls on Wall loose and how and and no longer needing Ronan it, says, ‘What if how inter- to per- afoot, Brad Street’s biggest customers. we you Head of stop calling High-Frequency Trading Strategy and make you Head of Electronic Trading Strategy?,’ ” said either title they just promoted me.’ A few days you going role good was What to say? idea said, I why Brad had — recalls the wing just given him a The man on — encounter is, is. As a year.) “But he’s talking, know what I hadn’t pre- ” you under- the other end of this the president of a $9 billion this way: “I market prices don’t know I have a a nine-billion-dollar know They’re not costing is exactly I’m saying to myself, him $300 what the problem RBC doesn’t even And who are these salesguys. And they’re they are doing. aren’t traders. I Wall ‘What he knows that the cost of not being able to trade at the stated million first He now had a new job title. “My it.’ three-hundred-million-dollar problem on hedge fund.” (That what think ‘I says, say to clients, ‘Don’t extemporaneous presentation hedge fund to his have you prepared?’ ‘I’ll stand you’re being fucked?’ ” first idea said, ” walk around and to wife and “Right before the meeting, Brad pared anything, so pretty my Ronan went with Brad later, Street meeting. are Ronan, who had no actually meant. “I called guys? They not quants. And then they say they have a solution to the And you’re like: ‘What? How on earth can I even trust you?’ And then they totally explain my problem.” Between them, Brad and Ronan told this hedge fund manager all they had learned. They explained, in short, how the inferSo what are they? world’s problems. FLASH BOYS 78 mational value of everything man this did with money was being auctioned by brokers and exchanges to high-frequency trading firms so that they might exploit him. That was had a $300 million problem on After Brad and Ronan had who had a left his office, this big hedge fund, as prey, reconsidered the financial markets. watching both set he the president of never before thought of himself his personal online He desk sat at his brokerage account and his $l,800-a-month Bloomberg terminal. In account he why $9 billion fund. his private brokerage out to buy an exchange-traded fund (ETF) prised of Chinese construction companies. Over com- several hours he watched the price of the fund on his Bloomberg terminal. It was midnight in China, ETF’s price didn’t budge. nothing was happening, and the He then clicked the Buy button on online brokerage account screen, and the price on the berg screen jumped. Most people who his Bloom- used online brokerage accounts didn’t have Bloomberg terminals that enabled them to monitor the market in something close to investors never would know what happened they pressed the Buy symbol and Then, after done anything but put a quantity to buy. he had bought his nally listed, the market after button. “I hadn’t even hit Execute,” says the hedge fund president. “I hadn’t ticker Most real time. in the ETF And at a in a the market popped.” higher price than origi- hedge fund president received a confirmation saying that the trade had been executed by Citadel Derivatives. Citadel was one of the biggest high-frequency trading firms. “And I wondered, Why is my online broker sending my trades to Citadel?” Brad had observed and encouraged but, as he Ronan’s said, “I’d did. He a lot never seen anyone’s just took off.” Ronan, of Wall Street careers, star rise as quickly as for his part, couldn’t RONAN’S PROBLEM how quite believe a ordinary the people on Wall Street were. whole industry of bullshit,” he Ronan about know And is?’ I’d say, first want to admit they don’t ‘No, say, know I HFT now Then about co-location.’ puts their servers in the same as close as possible to the exchange’s matching engine, so they get market data before everyone We people are like, ‘What the fuck??!! That’s got to how wedded also surprised to find Wall Street banks, even when those banks no there was loyalty whatsoever,” he said. would investors that the big tell else.’ illegal!’ trades to execute. “This Street,” said Maybe because “ told him there By five controlled, all new these other so unlike a and was able whom predator. Yet me about me you can’t people who are Wall Street person, he to get inside the heads he spoke. “After that first of meet- was no point in us even being in the same “We needed to divide and conquer.” the end of 2010, Brad and roughly this ‘Wait, you’re telling Ronan was the Wall Street people to I they were ” special access meeting,” said Brad. again, was the biggest confusion to Ronan. trying to screw you?’ HFT them. “In Over and over handled their stock market them from pay us because you need to pay was granted failed RBC only a small percentage of their they were willing to give Wall that it.” they were to the big Ronan and Brad how outraged Wall Street firms orders had failed to protect ing, be met with hundreds of people. And no one knew about He was I ‘Do you know what co-location ‘Oh yeah, say, ‘You know, building with the exchange, And “It’s thing that struck “Almost never do they said. Tell me.’ I’d say, they’d The this industry don’t something,” he know. don’t said. of the big investors he met was their inse- a lot “People in curity. 79 Ronan between them met with hundred professional stock market investors among them, many trillions of dollars in assets. who They FLASH BOYS 80 never created a PowerPoint; they never did anything more for- mal than sit down and tell people everything they knew in plain English. Brad soon realized that the most sophisticated investors didn’t know what was going on in their own management Rowe firms like T. Not market. Not big mutual funds, Fidelity and Vanguard. the big the money Not Price and Janus Capital. even the most sophisticated hedge funds. The legendary investor David Einhorn, was shocked; for instance, famous hedge fund, Pershing Square, up in his office to explain that often ran a bids for might be using the information about his trades to trade ahead of him. Ackman. leak every time,” says prime broker. man Brad Thor thought because I at RBC from Merrill knew what had no idea I Lynch to help A sales- him mar- “You know, say, was going on.” reason, the market A a did for a living but apparently not, I this was was the it thought.” the so-called flash crash. At 2:45 no obvious few minutes. “I felt that there thought maybe one big investor calling to recalls I “I wasn’t the kind of leak that It hired Then came for made what was happening, Ackman had started to suspect that people I Ackman chunks of companies. In the two years before Brad turned large ket was Dan Loeb, so another prominent hedge fund manager. Bill few minutes fell six later, like a on May 6, 2010, hundred points drunk trying in a to pre- tend he hadn’t just knocked over the fishbowl and killed the pet goldfish, it bounced you weren’t watching event — ket to unless, buy or right back closely up to where it was before. you could have missed the If entire of course, you had placed orders in the marsell certain stocks. Shares of Procter for instance, traded as Twenty thousand low as a penny and different trades happened as at high & as Gamble, $100,000. stock prices more than 60 percent removed from the prices of those stocks just RONAN’S PROBLEM moments before. Five blaming the entire months on fiasco later, the 81 SEC published a report a single large sell order, of stock market futures contracts, mistakenly placed on an exchange in Chicago by an obscure Kansas City mutual fund. That explanation could only be true by accident, because the stock market regulators did not possess the information they needed to understand the stock markets. The unit of trading was now the microsecond, but the records kept by the exchanges were by the second. There were one million microseconds a second. It was data available the decade. had been events as was if, a crude aggregation of all trades made during You could a stock see that at market crash. as he read the SEC some point You could on and around October noticed see 29, 1929. report on the in that era there nothing about the The first flash crash thing Brad was its ‘minute,’ ” said Brad. “I got eighty-seven hits. ‘second’ and got sixty-three hits. I I —none of them actually relevant. Finally, hits- report once and then never looked at sense of the speed with which things that explanations like this he said. every trade. not exist, No it To then searched for then searched for ‘millisec- searched for ‘microsecond’ and got zero right,” I old- word fashioned sense of time. “I did a search of the report for the ond’ and got four in back in the 1920s, the only stock market — someone “You want see it hits.” again. He are happening, get a you realize — are not hitting a button to see a single read the “Once you time-stamped sheet of what followed from what. Not only does can’t exist, as one could say it currently configured.” for sure what caused the flash crash — for the same reason no one could prove that high-frequency traders were front-running the orders of ordinary didn’t exist. investors. The data But Brad sensed that the investment community was not persuaded by the SEC’s explanation and by the assur- FLASH BOYS 82 ances of the stock exchanges that there a a was well all inside them. of them asked the same question he was asking himself: lot deeper question of how much He watched deadly avalanche? respond tors Duncan after a light went off,” said CEO Niederauer, the do with the New of the goodwill tour, the pur- a pose of which seemed to be to explain to one snowball caused this the most sophisticated inves- York Stock Exchange, embarked on Exchange had nothing A Isn’t why the New York Stock flash crash. “That’s Danny Moses, of Seawolf Capital, fund that specialized in stock market investments. a He had when hedge heard Brad and Ronan’s pitch. “Niederauer was saying, ‘Hey, have confidence in wasn’t us.’ was you. us. It Why should I Wait a minute: be concerned that never thought I was you? it your kid walks into your house and says to you, ‘Dad, dent your my car.’ Wait, there’s a dent in to understand explaining it it opened the buy what was going on. Because Which meant asking questions. albeit them, to few months fit later, that a tiny fraction announced was going that It it as bizarre: Who pay to do it? this time in the sleepy stock exchange called the to of total stock CBSX, market volume, to invert the usual system of fees was now going and charge people Over their bosses started our telling the truth, and September 2010, another strange, which traded just and kickbacks. flash willingness side’s more obscure, market event occurred, A to call investors perfectly.” in Chicago suburbs. ity didn’t up meetings. His phone rang off the hook. “What the crash did,” said Brad, “was A I it like car?” After the flash crash, Brad no longer bothered to to set was It “make” to pay people to “take” liquidit. Once again, this struck Brad would make markets on exchanges But then the CBSX if they had exploded with activity. the next several weeks, for example, it handled a third of RONAN’S PROBLEM volume of the the total company. Brad knew that firms in —but he all it CBSX, HFT of a favorite stock why in Chicago. Obviously, could be paid to “take” on the kers was Sirius couldn’t understand huge volume 83 shares traded in Sirius, the satellite radio was suddenly trading when they saw they the big Wall Street bro- responded by reprogramming their routers so that their customers’ orders were sent to the other side of their trades, paying CBSX. But who was on the more than ever had been paid for the privilege? That’s when Ronan told Brad about Spread Networks. Spread Networks, to hire ers. Ronan to sell its as their astonishing tunneling project and their business plans. “I told hundred of these firms “They things. called turned out, had tried precious line to high-frequency trad- They’d walked Ronan through bananas,” said Ronan. new company a it I them they were fucking said they were going to came up with who would potentially buy a list sell two of twenty-eight the line. Plus they were charg- ing ten point six million dollars up front for five years’ worth of service, sold. and they wanted to pay Which is just an you while I’m doing a this who it: me this nouP.” now what Spread had done but not just “You well ask Ronan explained been able to mention Spread before because he HFT The he was free to dis- for whom they had firms like Knight and Citadel but also the big Wall Street banks others. as non-disclosure agreement with the company. close not only I unpleasant experience to Brad, agreement had expired that day, and so done me blow naturally said, “You’re telling had signed twelve grand for each one it.” Ronan mentioned that he hadn’t me You might to insult. — Morgan couldn’t prove what Stanley, Goldman these guys big deal, because they were so guarded about Sachs, and were doing was a how much money FLASH BOYS 84 how they were making,” said Brad. “But you could see deal it how much was by involved. thought, I industry-wide. Ronan itself By shit, this isn’t just on just two weeks its HFT shops. This earlier. CBSX its is switch and turned then inverted —by paying brokers pricing. its custom- to execute pricing which they would normally be charged trades for big a the banks were what had just happened on Spread Networks had flipped inverting ers’ And now systemic.” It’s offered an explanation for CBSX: the Oh they spent. a fee— the exchange enticed the brokers to send their customers’ orders to the CBSX so that they by high-frequency mation to It now very much worth liquidity. BATS, of enticing from trading with It it to them was exactly the game they had played on brokers to reveal their customers’ intentions tomer order from Weehawken hard compared to racing it to other points in all from Chicago on Spread’s new The team Brad was assembling the pieces to the puzzle of them than anyone ject. The who didn’t RBC what they already knew they 5 percent of the time didn’t care to want didn’t willing to talk openly on the sub- know —Brad or now and Ronan met some about the puzzle, someone to hear their story. Whenever Brad returned from one of these meetings, he’d discover whom at yet simply more pieces of the puzzle. Every —perhaps investor who as line. a fantastically —not —but they had more reactions of investors to considered then else a cus- New Jersey was Spread was another piece of what was becoming elaborate puzzle. New CBSX in to pay the might exploit them elsewhere. But racing so that they have New Jersey Chicago they could use back in the markets was “make” to Networks. The infor- that high-frequency traders gleaned investors in Jersey. might be front-run back traders using Spread that the person to he had just spoken depended, one way or another, on RONAN’S PROBLEM 85 now the revenues flowing to high-frequency traders. Every again —maybe another an investor who was 5 percent of the time completely and they’d be so scared inside terrified. their own “They knew so little, firms that they’d rather the meeting never happened,” said Brad. dreds of big-time investors with and —they met with whom But most of the hun- Brad and Ronan spoke as T. Rowe Price’s Mike Gitlin: They knew something was very wrong, but they didn’t know what, and now that they knew they were outraged. “Brad was the had the same reaction “1 don’t honest broker,” said Gitlin. but he was the only guy here and I’m watching thing a lot is saying, ‘This gist at is a people just offensive.’ ” — a it party to He took Canadian Asian guy from Dublin handyman bad do who was —who had a is that Trust on Wall Street was this doing just told tors who trusted you don’t want still Brad began —just— to share possible. see. and He was strateat this bank no one a fair him impres- the most “Your biggest me.” to fuck The big inves- whatever information they could get their hands on from their other brokers Brad was never meant to actors, that. long look incredible true story he had ever heard, and said, competitive advantage and the whole it who were Vincent Daniel, the head another way. cared about, and this Irish guy sion of a know how many knew it, say it. He was saying, ‘I’m in this industry are afraid to Seawolf, put unlikely pair and we’re He exposed rigged.’ of people it who would —information For instance, several demanded to know from their other Wall Street brokers what percentage of the trades executed on their behalf were executed inside the brokers’ dark pools. These dark pools contained the murkiest financial incentives in the Suisse ran the new stock market. Goldman Sachs and Credit most prominent dark pools. But every brokerage firm strongly encouraged investors who wanted to buy or sell FLASH BOYS 86 big chunks of stock to do so in that firm’s dark pool. In theory, the brokers ers. If were meant the customer best price happened to find the best price for their wanted buy to on the to be shares in New York Stock Exchange, broker was not supposed to stick the customer with inside their dark pool. rules It was No rules against there were no it. And conflicts in the dark pool: own traders There were while the brokers often protested that of interest inside their dark pools, dark pools exhibited the same strange property: age of the customer orders sent into Brad knew inside the pool. the worse price what went on outsider could see entirely possible that a broker’s were trading against the customers no a But the dark pools were opaque. Their were not published. inside them. custom- Chevron, and the this all the A huge percent- dark pool were executed a because a handful of the world’s biggest stock market investors had shared their information with him It — so that he was hard might help them figure out what was going on. to explain. best possible price in the Sachs dark pool — A broker was expected to find the market to take for his customer. one example of the entire stock market. So why —was The Goldman than 2 percent less did nearly 50 percent of the customer orders routed into Goldman’s dark pool end up being executed inside that pool Most of the — rather than out in the the entire market, and yet price for their customers somehow And because investors where conditions darkness. a trade, at it the Even percent of between 15 and 60 percent of the time. the dark pool had executed 1 those brokers found the best (So-called rates of internalization varied it wider market? brokers’ dark pools constituted less than from broker was not required to broker.) to say exactly and the broker did not typically had executed moment of a trade, much less when tell his the market execution, the customer lived in a giant investor like T. Rowe Price simply had to RONAN’S PROBLEM take in it on faith that As Mike Gitlin so. Goldman interest, despite the its broker-dealer place that is Sachs or Merrill Lynch had acted obvious financial incentives not to do said, “It’s just very hard to prove that any routing the trades to someplace other than the best for you. is 87 You couldn’t ker was doing.” If an investor SEE what any as large as T. Rowe given bro- Price, which acted on behalf of millions of small investors, was unable to obtain from mine the if the its stockbrokers the information it needed to deter- brokers had acted in their interest, what chance did guy have? little In this environment, the effect of trying to help investors see what was happening to their money was The revolutionary. Royal Bank of Canada had never been anything more than the most trivial player in the U.S. stock market. At the end of 2010, a report from Greenwich Associates, the firm used by Wall Street banks to evaluate their standing in relation to their Brad saw Greenwich Associates interviews the peers. Wall Street’s services and privately reports Wall Street firms. In 2009, down Greenwich RBC had — at investors who use their findings to the number 19 —been far market rankings. At the end Associates’ stock RBC was ranked numRBC to ask what on earth of 2010, after only six months of Thor, ber 1. Greenwich Associates called was going on within the bank. In the history of their rankings, they said, they had never seen At the same time, this a firm jump more than three spots. movement spawned by Brad Kat- suyama’s unhappiness with Wall Street was starting to like a business than a cause. Brad was no radical. feel less As he put “There’s a difference between choosing a crusade and having thrust how on you.” He’d never he fit really into the bigger picture, thought all that much it, it about and certainly never consid- ered himself a character upon a stage. He’d never run for stu- FLASH BOYS 88 dent council. He’d never had anything to do with me always seemed to that the things you need ence change had to do with glad-handing,” he to so phony.” This didn’t feel phony. This felt actions, through the world. After all, money managers about to teach immediate now he was to influ- like a situation in might change educating the world’s biggest the inner workings of the stock market, which strongly suggested was willing his do said. “It just felt which a person, politics. “It’s to him that them how no one else on Wall Street were their investment dollars being abused. The more he understood the inner workings of the financial system, the better he might inform the investors, big and small, more who were pressure they The deep problem with tia. So long inside it, the system inside and happiest trading took a the to change. kind of moral iner- made to investors, was was when a to change —though even it, no to use uncom- serious people his biggest concern, that he’d be seen as just another One of the compliments that made big investor said, “Thank God, finally someone who knows something about high-frequency who him created for One became it “sinister” nut with a conspiracy theory. it was and so Brad avoided them. Maybe when he spoke there’s on the system would ever seek corrupt or sinister like “corrupt” fortable, him to bear served the narrow self-interests of everyone it no one on the how matter words as And being abused by that system. might bring a isn’t an Area 51 guy.” Because he wasn’t while to figure out that him a dramatic role, fate which he was obliged night he actually turned to Ashley, “It feels like changed. I a radical, and circumstance had now his wife, to play. and said, I’m an expert in something that badly needs to be think there’s only do anything about Brad Katsuyama — a few people don’t this. If I there’s no one in the do something to call.” who can now me, world right — CHAPTER FOUR TRACKING THE PREDATOR B y the end of 2010 they’d built weapon promised a marketable weapon. market from what appeared to be ket predator. About that the HFT new kind of marsurprisingly knew no one from of high-frequency trading. its a knew that predator they Apart from Ronan, Brad world’s reach, or The to defend investors in the U.S. stock He had inside the little. world only a vague idea of that political influence. From Ronan he knew firms enjoyed special relationships with the public stock exchanges, but he knew nothing about their dealings with the big Wall Street banks tasked with guarding the interests of investors. Then again, many of the people who worked inside the Wall Street banks seemed to have only the faintest idea of what those banks were up bank, the easiest was way to seek out their to. If you to find out employees worked for a big who were looking for and interview them. In the wake of the financial big-to-fail Wall Street what other banks were up crisis, to new jobs the too- end of Wall Street was in turmoil, and Brad was able FLASH BOYS 90 who, just to talk to people a few years before, would never have Bank of Canada. By considered working for the Royal the time he was finished picking their collective brains, he had spoken to more than hundred employees a too-big-to-fail banks but at hired only about thirty-five of them. he not that they wouldn’t said. “It’s know how The was their fear and on Staten all thing more.” a of the system. John Schwab Schwab fireman,” him. “Every male on More meant said. “I wanted my do some- from New Jersey. Hoboken, Banc of America the late 1990s he took a job at Securities,* he rose to a position with an important-sounding job. to getting a master’s in engineering the Stevens Institute of Technology, in New Products. jobs,” that they didn’t these people, even the ones he distrust Island, like his father before is wanted all It’s Schwab’s father had been a firefighter a curious case in point. father’s side me. electronic systems worked.” thread running through didn’t hire, was own their “They tell title: In where Head of His job description was more glamorous than his John Schwab was the guy behind the scenes who handled the boring details, like managing relations between the traders on who built stuff for them, or ensuring with new stock market regulations. He the floor and the tech geeks that the bank complied routinely ranked in the top 1 percent of all employees in Banc of America’s reviews of its personnel, but his status in a Wall Street bank was akin to head butler to a British upper-class family. the grunts in the back office he might have shot, but to the traders * It is irritating to read banc in (here, banks. this case who made the money he about an American bank that was pushed Bank of America) to do so, as are prohibited seemed insists on To like a big did not. calling itself a banc. The the securities divisions within American banks by regulators from referring to themselves as TRACKING THE PREDATOR Whatever excuse to 11, feel loyalty for his 91 him he frustration this caused buried. Given an company, he seized September it. of the World Trade Center, on the eighty-first fluke he had been late to 2001 he would report plane hit, work late to morning that work — Island firemen he’d when the plane the stairs rather than been on hand and so had owed down meant America to feel to feel toward forever,” Then came he his employer. toward a mind, Which is “I thought I’d at his go up a be debt he to say that Wall Street bank what company. to not having felt for in his and to his had he been them. The guilt he somehow became, to his colleagues Schwab wanted that, would have been hit, his instinct to help first from the window of a known. Schwab seldom spoke of the event, but privately he believed desk sheer the only day in — and he’d watched the thirteen floors above his desk, some Staten By floor. distant bus. Several of his colleagues died that day, is Tower 2001, for instance. Schwab’s desk was in the North a fireman at Banc of said. the financial crisis, and, in 2008, the acquisition, by Bank of America, of a collapsing Merrill Lynch. What hap- pened next upended Schwab’s worldview. Merrill Lynch had been among the most prolific creators prime mortgage bonds. Had they been — had market Bank of America not of the very worst subleft saved to the Lynch people would have been tossed out on the right before their acquisition, they bonuses that Bank of America mercy of the — them the Merrill street. Instead, awarded themselves massive wound up having to pay. “It was incredibly unfair,” said Schwab. “It was incredibly unjust. My stock in this company I helped to build for nine years goes into the shitter, and these assholes pay themselves record bonuses. was a It fucking crime.” Even more incredibly, the Merrill Lynch people ended up in charge of Bank of America’s equity division FLASH BOYS 92 and about firing most of the people in set it. A lot of those people had been good, loyal employees of the bank. “Wall Street rupt, I decided,” said Schwall afterwards. “There is cor- no corporate is loyalty to employees.” who He hid And he Schwall was one of the few Banc of America people kept his job: Merrill Lynch had no one to replace him. his true feelings, sensed, for the trust him. but he no longer trusted his employer. first One time in his career, that his employer did not day he sent himself an email from his personal account to his work account who had been fired —he was helping out some small brokerage firm. His boss called What who wanted by the bank and the hell are they doing monitoring him my to ask friends to start a him about it. incoming emails? Schwall wondered. His ability to monitor his superiors exceeded their ability to monitor him, and he began to do unspoken animosity,” he said. He it. “There was a lot of noticed the explosion of trad- ing activity inside of Merrill Lynch’s dark pool fueled by high- frequency traders. revenue line, to He saw Lynch created that Merrill account for the money paid to a new them by high- frequency trading firms for access to the Merrill Lynch dark pool. He noticed that the guy electronic trading platform in all of Merrill company on bank that Lynch would who had built the Merrill — and he’d cater to HFT nevertheless quit to create a firms. letterhead to the Securities and He noticed that “despite in recent years in both market structure the equity market heard a rumor is He saved one in numerous changes and participant behav- functioning well today.” that the Merrill people letters sent Exchange Commission arguing against further stock market regulation. which the bank’s lawyers wrote ior, Lynch was one of the highest-paid people One day he had assigned an analyst to TRACKING THE PREDATOR produce a 93 report to prove that Merrill’s stock market customers were better off because of whatever happened inside Merrill’s dark pool. There was apparently some controversy around rumor away report. Schwall filed that Schwall wanted to think of himself few simple he was more sis good principles, a this for later use. guy who as a soldier. by lived a After the financial cri- He had like the Resentful Butler. a taste for asking complicated questions, and for tracking the answers into whatever rabbit hole they might lead him. He had, in short, an obsessive streak. It He Bank of wasn’t until after he’d hired Schwall away from America to work for should have seen on Wall Street: RBC that Brad noticed this side of Schwall. it from Schwall’s chosen before, simply product manager. A product manager, to role be any good, had to be obsessive. The role had been spawned by the widespread belief that traders didn’t know how to talk to com- puter geeks and that computer geeks did not respond rationally to big, hairy traders hollering at them. A product manager stood between the two groups, to sort out which of the things wanted the traders that were the most important and how best to build them. For instance, an might demand he could hit a when he wanted Thor To design stock. mind-numbingly came in. “He that button first to execute his order to detailed specifications. That’s that’s buy might require twenty pages of what he where Schwall else will go into, likes to do,” said Brad. hint that Schwall’s obsession with detail might take a sharp turn into ings. stock market trader goes into details that no one because for some reason The RBC button on his screen that said “Thor,” which some private cul-de-sac came “He’d go off on complete tangents,” related but outer space— type stuff.” in company meet- said Brad. “Semi- Another way Brad saw how FLASH BOYS 94 mind worked was Schwall’s in a fight that Schwall picked not long after he started working an offer to serve Over Wall as a lead RBC. The bank Wings Over Wall Street. combat amyotrophic Wings money Street raised (ALS) lateral sclerosis had declined charity called a —Lou to Gehrig’s dis- and without explaining why, Schwall blasted ease. In response, a at sponsor for system-wide email explaining the importance of ALS research RBC employees to get behind Wings Over RBC executives who had made the original and encouraging Wall all The Street. decision understandably saw this rogue email as a political act intended to undermine their authority. For no apparent reason, who had Schwall had alienated a bunch of important people power to fire Brad When had now found employee and able just died his RBC executive who wanted Brad his scalp. that his mother of ALS. “And he hadn’t thought to mention “He’d spent years trying mother. won himself between his new, extremely valua top pressed, Schwall finally explained to said Brad. the him. The mother died of the fact his how to figure out the argument, and he never mentions disease it. He it,” to help would have said it would have been underhanded and unprincipled.” Schwall’s problem wasn’t an uncharming taste for corporate politics but a ineptitude at playing them, Brad decided. (“Anyone politically astute never less stumbled into enough that Brad would have done politics often finally mess: a Schwalling. “A Schwalling would say is, He who was neverthe- enough and played them badly name for the resulting when he does something came up with unintentionally idiotic that makes All Schwall this.”) charming is a him look “I just sort stupid,” said Brad. of get crazy from time to time.” He’d become obsessed with something, and sions sent him on a trip to a place his obses- from which the journey’s ori- TRACKING THE PREDATOR gin could no longer be glimpsed. The result 95 was a lot of activity without an obvious motive. Thor had triggered Schwab's private process. Thor, and what it implied about the U.S. financial system, became Schwall’s great- Before Brad explained to est obsession. him how Thor worked and why, Schwab hadn’t thought twice about the U.S. stock markets. After he met Brad, he was certain that the market at the heart of capitalism was rigged. “As soon as you realize this,” he soon said, “as as you you realize that someone orders because else is are not able to execute able to identify what you ing to do and race ahead of you to the other exchanges, he said. “It changes your mind.” He your are try- it’s over,” stewed on the situation; the longer he stewed, the angrier he became. “It really just pissed me off,” he said. from everyone “That people else’s screwed, people like set my mom at pool, for instance. The analyst told telling him basically told that to hell-bent reconsidered Early one Monday morning, a cab from Schwab. “And I Bank He hunted down that he the had found that in the a different profit- to hear his report,” said he had to find answer they needed.” Then he him change to get the The He management did not want it me.’ became was actually costing the customers (while “They kept on recalls Brad. make money the controversial analysis of Merrill’s dark ing Merrill Lynch), but that “He was to Merrill Lynch after they had taken over who had done the dark pool I the screwing.” of America’s stock trading department. analyst way knew who was being I and pop, and on figuring out who was doing what he’d seen out this retirement account. it. Schwab. way to do summer of 2011, Brad had ” “He said, ‘Hey, I’m not coming in today,’ said, ‘What’s going on?’ He just said, ‘Trust disappeared.” previous night Schwab had gone out into his backyard, 96 FLASH BOYS with nothing but that a cigar, a chair, and some people were perpetuating HFT, what do you You person. think? You think don’t have a face. specific people behind When nothing. You think He’d had the belief his iPad. “I a fraud. You a computer. you think don’t have a But there are started by Googling “front- running” and “Wall Street” and “scandal.” What he was looking for, at first, was it was the cause of the problem Thor had solved: legal for a handful than the He rest of insiders to operate of the market and, in soon had his answer: Passed by the SEC Reg NMS, it best this.” as at faster from effect, steal How speeds investors? Regulation National Market System. 2005 but not implemented until 2007, became known, required brokers to find the market prices in for the investors they represented. The regu- had been inspired by charges of front-running made in 2004 against two dozen specialists on the floor of the old New lation York Stock Exchange a $241 million Up till — a charge the specialists settled by paying fine. then the various brokers who handled investors’ stock market orders had been held to the loose standard of “best execution.” tion. If share, What that you wanted meant to in practice buy 10,000 was subject to interpreta- shares of Microsoft at and the broker went into the market and saw were only 100 shares offered at $30 $30, he might choose not to those hundred shares and wait until more sellers a that there buy turned up. He had the discretion not to spook the market, and to play your hand on your behalf as smartly as he could. After the brokers abused the trust implicit in that discretion once too often, the government took the discretion away. Reg NMS replaced the loose notion of best execution with the tight legal one of “best price.” To define best price, Reg NMS of the National Best Bid and Offer, relied known as on the concept the NBBO. If TRACKING THE PREDATOR 97 an investor wished to buy 10,000 shares of Microsoft, and 100 shares were offered on the the full 10,000 listed at on BATS exchange $30 at a share, while were offered the other twelve exchanges $30.01, his broker was required to purchase the 100 shares on Bats at $30 before moving on mandated routing have to go to to,” said Schwall. “And people to front-run you.” ties for easier for to the other exchanges. “It more exchanges than you might otherwise so more opportuni- as they must send them exchange that offered the best market That would have been fine but for the manner first far for taking the measure of the entire market — —by compiling offers for all to the which the in ing the National Best Bid and Offer a mech- for creat- all the bids U.S. stocks in one place. That place, inside some computer, was sor, it price. market price was calculated. The new law required anism and made regulation also high-frequency traders to predict where brokers would send their customers’ orders, best created it The called the Securities Information Proces- which, because there is no such thing on Wall many acronyms, became known as The the SIP. Street as too thirteen stock markets piped their prices into the SIP, and the SIP calculated the NBBO. The SIP was the picture of the U.S. stock market most investors saw. Like a lot sensible. If of regulations, the rule would have market. The ify the Reg NMS was well-meaning and everyone on Wall Street abided by the rule, established a new however, contained speed of the SIP. rule’s spirit, fairness in the U.S. stock a loophole: To gather and organize the exchanges took milliseconds. from all more to disseminate those calculations. It It failed to spec- the stock prices took milliseconds The technology used to perform these calculations was old and slow, and the exchanges apparently had little interest in improving it. There was no rule 98 FLASH BOYS against high-frequency traders setting exchanges and building their own, up computers inside the much faster, better cared for version of the SIP. That’s exactly what they’d done, so well that there were times when the gap between the high-frequency view of the market and that of ordinary investors could traders be twenty-five milliseconds, or twice the time travel from Reg New York NMS was intended to create equality the U.S. stock market. Instead A cious inequality. were now seen. Thus — for now took to it of opportunity in institutionalized a more perni- small class of insiders with the resources to on what they had create speed it Chicago and back again. to example allowed to preview the market and trade — the SIP might suggest to the ordinary investor in Apple Inc. that the stock was trading at 400-400.01. The investor shares at the would then give market of time between the moment nections. in time much it his broker his order to price, or $400.01. moment The the order buy 1,000 infinitesimal period was submitted and the was executed was gold to the traders with faster How much gold depended on two variables: a) between the public SIP and the private ones and Apple’s stock price in time, the greater the chance that Apple’s stock price investor with an old price. That’s high-frequency traders: to see first and to b) how bounced around. The bigger the gap have moved; and the more likely that to con- the gap exploit. It It a fast trader why created volatility new would could stick an was so valuable prices for fast traders wouldn’t matter if some people in the market had an early glimpse of Apple’s price if the price of Apple’s shares never moved. Apple’s stock February 2013, moved a fornia, Berkeley, a lot, of course. In team of researchers showed at a paper published in the University of Cali- that the SIP price of Apple stock and TRACKING THE PREDATOR the price seen by with traders faster That meant tion differed 55,000 times in a single day. were 55,000 times a day a 99 channels of market informathat there high-frequency trader could exploit the SIP-generated ignorance of the wider market. Fifty-five thousand times a day, he might buy Apple shares then turn around and price, them sell at an outdated the new, higher price, at exploiting the ignorance of the slower-footed investor end of his trades. And that high-frequency trader might use to on either was only the most obvious way his a advance view of the market make money. Schwab details the already new knew NMS, of Reg rule for the about the boring nitty-gritty a lot he had been in charge of implementing as whole of Bank of America. He’d seen to the bank’s need to build so-called smart order routers that could given stock (the exchange. official best price of any and send the customers’ orders to that which exchange had the figure out NBBO) By complying with Reg NMS, he now marched the smart order routers simply traps laid for them by high-frequency traders. “At that point “That they just got very, very pissed off,” he said. understood, investors into various I are ripping off the retirement savings of the entire country through systematic me up the search for greater detail. When fraud and people don’t even realize it. That just drives fucking wall.” His anger expressed he saw that itself in a Reg NMS had been created to correct for the market manipulations of the old NYSE How had come He that corruption discovered that the had been exploiting a which of course just led SEC New specialists, about? he wanted to know: He began another search. York Stock Exchange specialists loophole in some earlier regulation Schwab to create that regulation? to ask: Many What hours event had led the later he’d clawed his FLASH BOYS 100 way back to the 1987 stock out, gave rise to the During trading. first, market crash, which, albeit crude, as it turned form of high-frequency the 1987 crash, Wall Street brokers, to avoid having to buy stock, had stopped answering their phones, and small investors were unable to enter their orders into the mar- government regulators had mandated the ket. In response, the creation of an electronic Small the little press of a first Order Execution System so that guy’s order could be sent into the market with the key on taking it a computer keyboard, without from him on the phone. Because a a stockbroker computer was able to transmit trades must soon gamed by smart traders, for do with the At which point Schwall naturally asked: guy.* little From whence came than humans, the system was faster purposes having nothing to the regulation that had made brokers feel comfortable not answering their phones in the midst of the 1987 stock market crash? As it Street” when you Google “front-running” and “Wall turns out, and “scandal,” and you are hell-bent on following the search to its conclusion, the journey cannot be finished in an evening. At five o’clock back inside called Brad his house. to tell Monday morning Schwall finally went He slept for two hours, then rose and him he wasn’t coming off for a Staten Island branch of the “There was quite a of vengeance on high school junior Schwall had been tling champion in the world he’s not.” * a bit New A year later, lent history in the 119-pound most of the time,” A streak to work. Then he York Public my New mind,” he York said. City’s As wres- division. “He’s the nicest said Brad. set Library. guy “But then sometimes of anger ran through him, and exactly where in 2012, Wall Street Journal reporter Scott Patterson of the early electronic traders called Dark Pools. would write an excel- TRACKING THE PREDATOR it came from Schwall could not what triggered it: these people who he said. to do it,” ing was Thor, but why he was still say, injustice. “If but he can I fix 101 knew perfectly well something and fuck are fucking the rest of this country, I’m going The trigger for his most recent burst of feel- had asked him on Wednesday morning if you digging around the Staten Island library instead of going to work, Schwall wouldn’t have thought to mention Thor. Instead he would have the origins of every United am trying to understand States.” Several days later he’d The said, “I form of front-running in the history of the entire history of now seemed to worked his way back to the late 1800s. Wall Street was the story of scandals, him, linked together tail to it trunk like circus elephants. Every systemic market injustice arose from some loophole in a regulation created to correct some prior injustice. “No matter what the regulators did, some other intermedi- ary found a way to react, so there front-running,” he said. work, library he returned to at all would be another form of was done in the Staten Island as if there was nothing unusual about the product manager having turned himself into a private eye. He’d learned colleagues. First, there were When he at several important things, he told his was nothing new about the behavior they war with: The U.S. either corrupt or about to financial markets had always been be corrupted. Second, there was zero chance that the problem would be solved by financial regulators; or, rather, the regulators might solve the narrow problem of front-running in the stock market by high-frequency traders, but whatever they did to solve the problem would create yet another opportunity for financial intermediaries to at make money the expense of investors. Schwall’s final point was more aspiration than insight. For FLASH BOYS 102 the first time in Wall Street history, the technology existed that eliminated entirely the need for financial intermediaries. Buyers and U.S. stock market were sellers in the with each other without any need of that the technology we had a a now me had evolved gave able to connect third party. “The way the conviction that unique opportunity to solve the problem,” he “There was no longer any need they were going to men who had somehow human any for said. intervention.” If eliminate the Wall Street middle- flourished for centuries, they needed to enlarge the frame of the picture they were creating. “I was so concerned that we were talking about what we were doing high-frequency trading,” he as a solution to was bigger than said. “It that. The goal had to be to eliminate any unnecessary intermediation.” BRAD FOUND IT odd of Wall Street scandal lineman choosing offensive manager had that his product tigate the history — first, struck him gets on one of these bents said Brad. “That’s just a bit like an side career as a pri- harmless digression, of a as a piece with Schwab’s tendency in meetings to go “Once he set off to inves- was to skip practice to infiltrate the opposing team’s locker room. But Schwab’s vate eye, at least at it it’s oft' on tangents. better just to let him him working eighteen-hour go,” days instead of fourteen-hour days.” Besides, they now had far bigger problems. 2011, Thor’s limitations were visible. in our business the an open market, ter first “We year and then it when customers were had By this offered a banks weren’t subject to the usual open market Wall Street banks for all sorts meteoric flatlines,” said product, they ditched their old product for tors paid the middle of new and it. rise Brad. In bet- Wall Street forces. Inves- of reasons: for research. TRACKING THE PREDATOR to 103 keep them sweet, to get private access to corporate execu- tives, or simply because they had always done so. The way they paid them was to give them their trades to execute is, that — that they believed they needed to allocate some very large per- centage of their trades to the big Wall Street banks simply to maintain existing relations with them. routinely calling to say, “Hey, much only so we business we RBC’s clients now were love using Thor, but there can do with you because we is have to Goldman Sachs and Morgan Stanley.” The Royal Bank of Canada was running away with the pay Wall Street’s most popular broker by peddling purpose was to protect investors from the The investors refused to should have a lot less to a tool rest of Wall draw the obvious conclusion do with the rest of Wall title of whose only Street. that they Street. RBC had become the number-one-rated stockbroker in America and yet was still more than only the ninth best paid: They would never attract a tiny fraction that fraction guy Ronan knew called It’s to change the system. A the big high-frequency trading shop Citadel genius. And the matter in a nutshell: I nothing there’s know what we can do about it. But are only two percent of the market. On cess, top of that, the big Wall Street banks, seeing were seeking licate it. saying, ‘I “The to undermine tech people want Allen Zhang. ing at him one day and put you’re doing. you of America’s stock market trades, and would never be enough to The do Thor. earned at RBC to leave. like a were suggesting or at least to RBC’s offering suc- pretend to rep- other firms are calling How business people Ronan and Rob and something at it me and does Thor work?’ ” recalled at the banks were them multiples of The whole of Wall Street now call- what they had been in two-year hiring freeze, and yet these big banks to Ronan —who had spent the past fifteen years FLASH BOYS 104 unable to get his foot in the door of any bank him as much Brad and told him — that they’d pay million to join them. Headhunters called as $1.5 that, if he was willing to leave RBC for a competitor, the opening bid was $3 million a year, guaranteed. team in Just to keep his pool of money and years, they set place, it Brad arranged aside: If the would be handed the for RBC to create a guys hung around for three money and would wind up being paid something closer to their market value. to do it, action himself and continued to made have The to get Street work for far less than he could elsewhere. bank’s marketing department proposed to Brad, some media way as a attention for Thor, that he apply for a Wall Journal Technology Innovation Award. Brad had never heard of the Wall Street Journal’s Technology Innovation Awards, but he thought that he might use the Wall how the world just His bosses him RBC agreed probably because Brad did not ask for a piece of the at Street Journal to tell corrupt the U.S. stock market had become. RBC, when to attend a lot of they got meetings — wind of to discuss They worried about to the Wall Street Journal. his plans, wanted what he might say their relationships with other Wall Street banks and with the public exchanges. “They didn’t was not want a lot I me to ruffle anyone’s feathers,” says Brad. didn’t want RBC would allow him him saying describe publicly manner in which it openly.” by the exchanges exchanges had He soon realized that, while to apply for awards, it would not let what Thor had inadvertently exposed: the HFT firms front-ran ordinary investors; the conflict of interest that brokers by “There couldn’t say in a small closed forum, but they had when they were being paid to route orders; the conflict of interest the when they were being paid a billion dollars a year HFT firms for faster access to market data; the implications of TRACKING THE PREDATOR an exchange paying brokers to “take” had found a way to bill investors had about eight things “I “By Brad. the time nothing to had found say. Wall Street bill. to say to the Journal ,” said all these meetings, there was to say one of them — that we to route orders so they arrived at the exchanges way a got through I was only allowed I liquidity; that without showing them the wanted I 105 simultaneously.” That was the problem with being war with incapable of going to thing at all to RBC nice: the Wall Street Journal, It rendered you Before Brad said any- nasty. RBC’s upper management they needed to inform the U.S. regulators of what felt planned to for the join SEC him They asked Brad say. down from Canada and then flew themselves in a big ing and Markets staff. “It was more about not wanting them thinking they were going to do something about like idea what and prepared he to meeting with the SEC’s Division of Trad- be embarrassed about not knowing about Thor than He had no little on Thor to prepare a report a as if meeting the at SEC was it,” it to was us Brad said. supposed to be he were testifying before Congress. As he read straight from the document he had written, the people around the he doing is table listened, stoned-faced. “I When said. he was finished, an SEC was scared staffer said, shitless,” What you are not fair to high-frequency traders. You’re not letting them get out of the way. Excuse me? said Brad. The SEC staffer argued that traders couldn’t post extract information risk phony it from actual of having to stand by them. them to looked was unfair bids and offers the guy: He was a the exchanges to investors without It was unfair honor the markets they claimed at that high-frequency on to be that running the Thor forced making. Brad just young Indian quant. FLASH BOYS 106 Then a second said, If they don’t staffer, a want to much older guy, raised his hand and be on the offer they shouldn’t be there at A lively argument ensued, SEC with the younger all. staffers tak- ing the side of high-frequency trading and the older half taking Brad’s point. “There was no clear consensus,” said Brad. “But it gave me a sense that they weren’t going to be doing anything anytime soon.”* After the meeting, a study, RBC conducted never released publicly, in which they found that more than two hundred SEC ment jobs for high-frequency trading firms or the firms to that lobbied work Washington on had played central 2007 had staffers since their behalf. roles in deciding left their govern- Some of these people how, or even whether, to regulate high-frequency trading. For instance, in June 2010, the associate director of the SEC’s Division of Trading and Markets, Elizabeth King, had quit the SEC like the public stock exchanges, to had a work The SEC, for Getco. kind of equity stake in the future revenues of high-frequency traders. The argument in favor of high-frequency traders the argument against them to the U.S. regulators. lows: Natural investors in stocks, the people tal to companies, can’t find each other. The who had beaten ran It as fol- supply capi- buyers and of any given stock don’t show up in the market sellers the at same time, so they needed an intermediary to bridge the gap, to from the seller and to market moved too sell to the buyer. fast for a human The fully buy computerized to intercede in it, and so the high-frequency traders had stepped in to do the job. Their * “There’s a culture in the comes want in,” says a staffer to give SEC who of not getting into listened to defensive culture. And there were people he was implicitly criticizing.” a dialogue with any individual who Brad Katsuyama’s presentation. “They don’t any one person an unfair peek at the in the way the SEC But a very room who had written some of the rules thinks. it’s TRACKING THE PREDATOR importance could be inferred from their quarter of by HFT — beings between the good and the offers job, the spread, at least in the typically a penny, or more computers did the that actively traded stocks, one-hundredth of 1 meant more The arguments A more liquidity. against the high-frequency traders hadn’t spread nearly so quickly from the SEC. was percent. That, said the supporters of high-frequency trading, was evidence that HFT a Back of any given stock were Now of a percentage point. a sixteenth for investors. the middle of the stock market, the sat in bids —was argument went so the sign of progress, not just necessary but spreads a were made by 2008 that number had risen to 65 percent. firms; when human 2005 activity: In trades in the public stock markets all new market dominance Their 107 — at any rate, Brad didn’t hear them distinction cried out to be made, between “trading activity” and “liquidity.” A new trader could leap into a market and trade it value to frantically inside without adding anything of Imagine, for instance, that someone passed a rule, in it. the U.S. stock market as currently configured, that required it is every stock market trade to be front-run by Under ers Inc. this rule, of Microsoft, Scalpers would set off to Inc. buy 1,000 instant, sell it to it shares of Microsoft offered in the you risk at a of owning the stock for higher price. Scalpers Inc. prohibited from taking the slightest market it firm called Scalp- would be informed, whereupon market and, without taking the even an a each time you went to buy 1,000 shares has the seller firmly in hand; when risk; it sells, it the end of every trading day, when it is buys, has the buyer in will have no posi- hand; and at tion at in the stock market. Scalpers Inc. trades for the sole all it purpose of interfering with trading that would have happened without it. In buying from every seller and selling to every FLASH BOYS 108 buyer, and it winds up: doubling the trades in the marketplace a) being exactly 50 percent of that booming volume. b) nothing to the market but It adds the same time might be mistaken at for the central player in that market. This state of affairs, as it happens, resembles the United States stock market after the passage of Reg NMS. From 2006 to 2008, high-frequency traders’ share of total U.S. stock market trading doubled, from 26 percent to 52 percent never fallen below 50 percent since then. trades made in the stock market The — and has it number of total from also spiked dramatically, roughly 10 million per day in 2006 to just over 20 million per day in 2009. “Liquidity” was one of those words Wall Street people threw around when they wanted the conversation to end, and brains to go dead, and for people used ing,” but ity it it as a all synonym for “activity” or obviously needed to could be manufactured in front-runners to and the it. To a market less as displayed mean more than effect on Brad himself had on of that, as activ- market simply by adding more it, his screens — by the effect: felt became willing to take risk in that market one might investors’ willingness to trade once they sense that they are being front-run entity. for lot get at a useful understanding of liquidity by studying the front-running A “volume of trad- of high-frequency trading on likely effects better begin questioning to cease. illusory, this new When the he became to provide liquidity. He could only assume that every other risk-taking intermediary —must have every other useful market participant felt exactly the same way. The argument what did Brad. this “They for mean? HFT “HFT was that firms go don’t take positions. it provided liquidity, but home They flat every night,” said are bridging an amount TRACKING THE PREDATOR of time between buyers and even knows it exists.” sellers that’s so 109 small that no one After the market was computerized and decimalized, in 2000, spreads in the market had narrowed much was — that of that narrowing would have happened true. Part anyway, with the automation of the stock market, which made it easier to trade stocks priced in decimals rather than in frac- tions. Part of that narrowing was an illusion: What appeared to be the spread was not actually the spread. The minute you went to buy or sell at the stated market price, the price was Scalpers Inc. did sort — which the guy behind the mask of an old mental model who “makes markets” is moved. What new to hide an entirely in necessarily taking market risk and pro- viding “liquidity.” But Scalpers Inc. took no market In spirit Scalpers Inc. was of market burden. Financial intermediation tal; it’s people rest toll who put paid by both the people to productive use. it risk.* market enabler than less a sort the of activity who Reduce is have a weird on a tax capi- and the it the tax and the of the economy benefits. Technology should have led to a reduction in this tax; the ability of investors to find each other without the help of some human the tax altogether. Instead this broker might have eliminated new beast rose up in the middle of the market and the tax increased had it? To measure needed to sible. the cost to the boasted that in five and it hadn’t a the CEO largest of dollars. Inc., Or you made. That was not pos- good at keeping their high-frequency traders, Virtu Financial, publicly half years of trading made money, and Cummings, it intermediaries were too * In early 2013, one of the billions economy of Scalpers know how much money The new —by that the loss it had experienced was caused by “human just one day when error.” In 2008, Dave of a high-frequency trading firm called Tradebot, told university students that his firm had gone four years without a single day of trading losses. This sort of performance is possible only if you have a huge informational advantage. FLASH BOYS 110 profits secret entities to guess Secrecy might have been the signature sat at who of the trait the middle of the stock market: You had what they were making from what they spent Investors it. * who now make to eyeballed the situation did not find reason for hope. “There used to be this guy called Vinny who worked on who had the floor of the stock exchange,” said one big investor observed the market for Vinny would Long in long time. “After the markets closed a and drive out get into his Cadillac Island. Now into his jet and flies used to worry a there is the guy to his estate in about Vinny. little called Aspen Now for the worry I house to his big Vladimir who gets weekend. I about a lot Vladimir.” Apart from taking some large sum of money out of the market, and without taking adding anything of use to that mar- risk or had other, ket, Scalpers Inc. Inc. inserted itself into the less intended consequences. Scalpers middle of the stock market not just an unnecessary middleman but as a middleman with as incentives to introduce dysfunction into the stock market. Scalpers Inc. was incentivized, as possible. at $30 The a share knowing that, for instance, to value of and it sell how cal microseconds, would soft’s * A it was the shares at $30.01 rise in price. says, “To me to get to who also The more volatile and one to get into my seat at Citadel? magi- Micro- might move once had top secret security clearance get into the Pentagon and into to get into the building fall, it —was determined that Microsoft’s share price, in those former employee of Citadel took few microseconds share price, the higher Microsoft’s stock price Pentagon One the market as volatile buy Microsoft from you the Microsoft share price began to by it make ability to to hold the shares for a even could turn around and likely its Five.” my area, my area. it Guess at the took two badge swipes. how many badge swipes TRACKING THE PREDATOR 111 during those microseconds, and the more Scalpers One might able to scalp. profited from market on the old specialists Inc. would be argue that intermediaries have always but that volatility, New not really true. is York Stock exchange, The for instance, because they were somewhat obliged to buy in a falling market and to sell in a rising one, often the most volatile days. They found that Another incentive of Scalpers The more place: sites at more opportunities the another. The their worst days thrived in times of relative Inc. is to fragment the market- which the same changed hands, stocks to front-run investors bosses at Scalpers Inc. were stability. would from one site thus encourage to new exchanges to open, and would also encourage them to place themselves had at some distance from each other. Scalpers Inc. also very clear desire to maximize the difference between the a speed of their private view of the market and the view afforded The more time the wider public market. could sit the chance that the price might earnest employee of Scalpers Inc. slow down The that Scalpers Inc. with some investor’s stock market order, the greater move in the interim. would look for the public’s information or to speed final new ways up his Thus an either to own. incentive introduced by Scalpers Inc. was per- haps the most bizarre. The easiest needed the information it trade with them. At times it way for Scalpers Inc. to extract to front-run other investors was possible was to to extract the necessary information without having to commit to a trade. That’s what the “flash order” scandal had been about: high-frequency traders being allowed by the exchanges to see other people’s orders before anyone But for the investor else, most without any obligation to trade against them. part, if was about you wanted to do, you needed him. For instance, to find out to find out to do that, say, T. what some big a little bit Rowe of it with Price wanted FLASH BOYS 112 buy to 5 million shares of Google Rowe That Google to T. Price. any investor and Scalpers Inc., initial was Inc. you needed some — a loss little as pos- like the bait in a trap leader. For Scalpers sible to acquire the necessary information Inc., the to sell market contact between goal was to spend as — make to those initial trades, the bait, as small as possible. To an NMS, row astonishing degree, since the implementation of had evolved the U.S. financial markets interests Reg to serve the nar- of Scalpers Inc. Since the mid-2000s, the average trade size in the U.S. stock market had plummeted, the markets had fragmented, and the gap in time between the public view of the markets and the view of high-frequency traders had widened. also The by rise of high-frequency trading had been accompanied a rise in stock market — over and above volatility turmoil caused by the 2008 financial The crisis. within each trading day in the U.S. stock market between ity 2010 and 2013 was nearly 40 percent higher than the between 2004 and 2006, in the price volatil- which the volatility for instance. was higher than volatility There were days in the most in 2011 volatile days of dot-com bubble. The financial crisis brought with it a great deal of stock mar- ket volatility; perhaps people just assumed that there was sup- posed to be an unusual amount of drama in the stock market evermore. But then the financial crisis abated and the drama remained. There was no good explanation for now had a glimmer of one. runner operates. A It front-runner some stock to discover that you and buys everything happen tested the effects to sells to this, but Brad do with the way you are a buyer else in sight, (or the opposite, if you Canada had had a front- hundred shares of a and then turns around causing the stock to pop higher be a seller). The Royal Bank of on stock market volatility of using TRACKING THE PREDATOR 113 Thor, which stymied front-runners, rather than the standard order routers used by Wall Street, which did not. The sequential cost-effective router responded to the kickbacks and fees various exchanges and went to those exchanges them the most to do The so. suggests, just sprayed the market order Every to arrive at the different when router, of that stock —which, spray router bought it a bit higher. ten seconds later — name as its effort to compel a stock exchanges simultaneously. stock, tended to drive the price But when the stock had settled differently it of the that paid market and took whatever stock was — did not make any available, or tried to first with each — settled say, The router. sequential cost-effective router caused the share price to remain higher than the spray router did, and the spray router caused move Brad. “This is purely a theory. But with Thor the to HFT firms are trying to cover their losses. I’m short when I don’t want need it higher than Thor did. “I have no scientific evidence,” said to buy to cover, quickly.” HFT is position,” said Brad, to be, so I other two routers enabled wound up to front-run, so they the other two, The HFT being long the stock. “[With] in a position to trade around winning a “and they can do whatever they can do to force the stock even higher.” (Or lower, triggered the activity They is a seller.) if the investor who had, in those privileged microseconds, the reckless abandon of gamblers playing with house money. The new choppiness in the public U.S. stock markets was spreading to other financial markets, high-frequency traders. They were less and less It was what able to buy and as they, investors sell too, embraced most noticed: big chunks of stock in a gulp. Their frustration with the public stock exchanges had led the big Wall Street banks to create private exchanges: dark pools. By the middle of 2011, roughly 30 percent of all stock FLASH BOYS 114 market trades occurred off the public exchanges, most of them in The dark pools. Street banks —was appeal of these dark pools that investors could market orders without WHAT BOTHERED said the would be fear that those orders RICH Gates, at least at — Wall expose their big stock exploited. was the tone of first, the pitch he was hearing from the big Wall Street banks. All through 2008 and 2009 they would come to him why he needed stock market. This algo is like a tiger that lurks in the for the prey and then jumps on in a tree. The algos his office and tell their algorithms to defend himself in the had names it. Or: This like algo is woods and waits like an anaconda Ambush and Nighthawk and Raider and Dark Attack and Sumo. Citi had one called Dagger, Deutsche Bank had Sheer, and Credit Suisse had one named which came, Guerrilla, with a scowling. What the hell was that about? Their very Rich Gates wary; he selling in the bank’s flip-chart presentation, menacing drawing of Che Guevara wearing them from what? told him Why also didn’t like they’d come how and loudly the brokers to protect did he need protection? a beret names made him. Protect him From whom did he need to be protected? “I’m immediately skeptical of people saying they are looking out for cially on Wall Gates ran a my interests,” Gates said. “Espe- Street.” mutual fund, TFS Capital, that he had created in 1997 with friends from the University of Virginia. Fie liked to think of himself as math geek Chester. a hick, He managed small investors but mind, as but in truth he was a keenly analytical in the perfectly pleasant Philadelphia suburb of West nearly $2 billion belonging to 35,000 still positioned himself, even in his an industry outsider. He own believed that mutual funds TRACKING THE PREDATOR were less often exercises in smart creepy marketing, and that many of the funds should be doing something 2007, to make this point, 115 money management people who with their else than in ran mutual Back lives. he dug out of a stack of league in tables America’s worst-performing mutual fund: the Phoenix Market Neutral Fund. Over the prior decade, Gates’s firm had earned Over investors returns of 10 percent per year. Fund had the Phoenix Market Neutral its investors — the investors that .09 percent a year for lost would have been better oft hopping Neu- over the fence of the president of the Phoenix Market tral Fund’s wrote home and burying a letter to the so obviously inept at the money Phoenix president managing money The saying, in effect, You are me and a favor by turning over all of your assets to for you. in his backyard. Gates you could do your that letting what struck Gates Street’s algorithms, noticed a lot of bullshit,” he test to see if there said. was anything test, specifically, He and his combined with mind. new in this would show him stock market to fear. when he if, ripped off by some unseen predator. He buy sent in an order to a single that stock at the “mid-market” that the shares of Chipotle 100.10. Gates Chipotle at would submit $100.05. There other investor Mexican it Mexican Grill, for Wall Street dark pool example, were trading buy a at 100— thousand shares of would normally just came along and lowered getting by identifying price. Say, for Grill his bid to entered an wound up started stocks that didn’t trade very often. Chipotle He “I just colleagues devised a order into one of Wall Street’s dark pools, he to investors run them of nonsensical talk about the need as a lot for trading speed, stirred his naturally suspicious instance. me president failed to reply. The machismo of Wall The its same period, his price sit until some from $100.10 to $100.05. Gates didn’t wait for that to happen. Instead, a few sec- FLASH BOYS 116 onds to he sent a second order to one of the public exchanges, later, Chipotle sell What at $100.01. should have happened next was that his order in the dark pool should have been fdled price in the market. He new $100.01, the official at best should have been able to buy from him- he was selling $100.01. But that’s not what hap- pened. Instead, before he could blink his eye, he had made two self the shares He had bought trades. at Chipotle from someone inside the Wall Street dark pool at $100.05 and sold public exchange for $100.01. He’d ing with himself. Only he to exploit the with their In the else on the effect, trad- some third order he had sent to the public sent to the dark pool. wound up making hundreds of such own money, Wall Street dark pools. in several half of 2010 there was only one Wall Street firm in first whose dark pool the sell buy order he had Gates and his colleagues tests, someone 4 cents by, in hadn’t traded with himself; party had obviously used the exchange to it lost the test Goldman dark pool, came back positive: Goldman Sachs. In Sigma X, he got ripped off a than half the time he ran the As Gates traded test. more bit in lightly traded stocks, and high-frequency trading firms were over- whelmingly interested in heavily traded ones, these tests have been vastly more likely to generate positives. Still, he was Goldman, seemed else to a bit surprised that to be running a would than false Goldman, and only pool that allowed someone front-run his orders to the public stock exchanges. called his broker at “because not just false negatives it Goldman. “He wasn’t just them. He said said, wasn’t it ‘It’s fair,” said happening all He Gates, over. It’s ” us.’ Gates was dutifully shocked. these tests, could tell, I “When thought: This obviously no one seemed much is I first saw the results not right. As far as of he to care that 35,000 small inves- TRACKING THE PREDATOR tors 117 could be so exposed to predation inside Wall most Street’s prominent bank. “I’m amazed that people don’t ask the questions,” he said. “That they don’t dig deeper. West Chester, PA, can in figure it people did, too.” Outraged, Gates called at the Wall Street Journal. and seemed interested, but piece in the Journal be. (Among that the some schmuck a came reporter two months — and Gates sensed knew reporter he to see Gates’s tests was later there that there still no might never other things, the reporter was uncomfortable Goldman tioning The If out, I’ve got to believe other men- Sachs by name.) At which point Gates noticed Dodd-Frank Wall Street Reform and Customer Pro- tection Act, soon to be passed, contained a whistle-blower provision. “I’m like, ‘Holy crap, I’m trying to out this can get paid, too — great.’ The people who worked If I SEC’s Division of Trading in the —nothing and Markets were actually great lic anyway. ” what the pub- like imagined. They were smart and asked good questions and even spotted small mistakes in Gates’s presentation, which he appreciated —though, as with Brad Katsuyama, they gave him no idea how they might respond to the information he’d given who was them. They wondered, shrewdly, exactly investors in Goldman Goldman’s dark pool. “They wanted Sachs’s answer for that. took the other side of the trade,” he he’d been ripped ripped off, know if prop group was on the other side of the trade,” He had no said Gates. ripping off to in exactly the off, when you can’t see the “They said. don’t All he tell you who knew was way you might expect market trading in real that to be time and others can. And that, whistle, business. at least for a laid low,” I I few months, was Gates said. “I just that. wanted don’t get off throwing bombs.” “After I blew the to focus Then came on our the flash FLASH BOYS 118 and the Wall crash, Street Journal’s interest paper published a piece on Rich Gates’s tioning Goldman world on them Sachs by name. “I think fire,” said comments teen at Gates. “It didn’t the both the BATS BATS on the going to set the are bottom of the piece on the Web, and But the piece led a fif- all of person exchange and Credit Suisse to get in touch with Gates with a suggestion: cifically —without men- it’s do anything. There are Russian mail order brides.” close to was rekindled. The tests Run your tests again, spe- exchange and the Credit Suisse dark pool called Crossfinder. Just to see. Toward the end of 2010, Gates ran another round of tests. Sure enough, he was able to get himself ripped the dark pool — on the BATS however, the first tests were time,” he said, “it When we IN in exactly exchange, and inside the Credit Suisse dark pool, and in some other places, too. At it off, same way he had been ripped off in the Goldman Sachs did it six MAY 2011, negative. worked months worked everywhere Rob now at later it Goldman didn’t Goldman “When we Sachs, did work at the else. Goldman, but else.” the small team Brad had created Park, a couple of others — sat around — Schwall, Ronan, a table in Brad’s office, surrounded by the applications of past winners of the Wall Journal’s it but nowhere Technology Innovation Awards. As it Street turned out, RBC’s marketing department had informed them of the awards the day before submissions to figure out in how to make Thor sound everywhere,” said Rob. people who were due which of several — so they were scrambling categories they belonged, and life-changing. “There were papers “No one sounded like us. There were had, like, cured cancer.” “It was stupid,” said Brad, TRACKING THE PREDATOR 119 “there wasn’t even a category to put us into. we ended think I up applying under Other.” the purposelessness of the exercise hanging in the With Rob had said, “I just a sick idea.” air, Rob’s idea was to license the technology to one of the exchanges. (Schwall had patented Thor RBC.) The for line between Wall vate exchanges. The stock exchanges, become a bid to brokers. The now orders, which they would then course, but also to others. The now hand them route. ran their for their part, bigger ones that enabled brokers to simply To service brokerage-like service opened up, new possibility. If just their pri- offered a service own market exchange, of was used mainly by small own at least in routers, but Rob’s mind, a one of the exchanges was handed the tool for protecting investors from market predators, the small brokers from around the country might the own were making their stock regional brokerage firms that didn’t have their this and exchanges Street brokers had blurred. The big Wall Street banks flock to it, and it might become mother of all exchanges. “Screw said Brad. that,” “Let’s just create our own stock exchange.” “We just sat there for a while,” said each other. Create your oum Rob. “Kind of staring stock exchange. What at does that even mean?” A on few weeks later the idea of an Brad flew to Canada and sold RBC-led 2011, he canvassed a handful of the world’s biggest agers (Janus Capital, T. Rowe Price, hedge fund managers (David Einhorn, Loeb). They all fall of money man- BlackRock, Wellington, Southeastern Asset Management) and some of tial his bosses stock exchange. Then, in the Bill its most influen- Ackman, Daniel had the same reaction. They loved the idea of a stock exchange that protected investors from Wall Street’s pred- FLASH BOYS 120 ators. ibly They Not even Street bank. create the his thought that also independent of Wall nice as as it on RBC. If Brad Street jobs to He’d need capital to get the people I to find money. He’d of their current for tiny fractions and possibly even supply the was asking: Can need? I salaries pay themselves to work. How long can survive without getting paid? Will our significant others do this?” He also to to quit of highly paid people to quit their Wall a lot work Wall a wanted own. his challenges were obvious. need to persuade “I stock exchange, to be cred- could not be created by mother of all stock exchanges, he would need job and do The bank a new a Street, needed to find out if the let we us nine big Wall Street banks that controlled nearly 70 percent of all stock market orders* would be willing It would be far fairness if the to send those orders to a truly safe exchange. more difficult to start an exchange premised on banks that controlled the vast majority of the cus- tomers’ orders were committed to unfairness. For a surprisingly ment about the long time, Brad had reserved of hope that the people orders were at [each] bank who handled the removed from the prop group,” he sprang mainly from his handled the own clients’ orders, experience: At knew he barely had not created idea. Still, he knew a * Those nine banks, in order of their Morgan, clients’ His hope RBC, where he a reason for this: Wall Street banks had its and that there were people in each of them highest to lowest: Credit Suisse, Sachs, J.P. said. dark pool, because Brad had killed the that each of the big own internal politics, Goldman judg- the prop traders and had no idea what they were doing. There was RBC final biggest Wall Street banks. “I held out a degree (fairly Morgan Barclays, evenly distributed) 2011 market share, from Stanley, UBS, Citi, Bank of America, Deutsche Bank. Merrill Lynch, TRACKING THE PREDATOR who wanted do the to act in the right thing these people, in the places, 121 of their firms and interests their customers. His by some of these John Schwall’s By long-term hope was some of that had power. private investigations put an end to that hope. of 2011 Schwab had become something like fall a con- noisseur of the uses of Linkedln to find stuff out about people in and around high-frequency trading. He’d put frequency trading, or rather two that certain people I maybe twenty-five guys lot I crash of 1987 cal called kingpins —Wall Schwab. “I’d — the people way forties whose born of the regulations passed Street guys careers or another, to the early elec- who might after the have some techni- background but whose identity was more trader than pro- gramming geek. The new future players in the financial markets, the kingpins of the who had the capacity to reshape those markets, were a different breed: the ten years in Chinese guy American who had universities; the from FERMAT lab; PhD in electrical engineering. degrees. that so I remember thinking many tors rather scientists spent the previous French particle physicist the Russian aerospace engineer; the Indian “There were these people,” said Schwab. “Basically to all just thousands of of them with advanced myself how unfortunate it was engineers were joining these firms to exploit inves- than solving public problems.” These highly trained and technicians tended to be pulled onto Wall Street by the big banks and then, after they’d learned the ropes, to on who on.” At the very top of the food of white guys in their could be traced back, one tronic stock exchanges said on high- to anticipate could see their network. There were knew what was going chain were a a face began were in on the game,” connect to them so that actually faces. “I to smaller move high-frequency trading shops. They behaved more FLASH BOYS 122 like free agents Linkedln than employees of a big corporation. In their they revealed profiles, for instance, all sorts of infor- mation that their employers almost certainly would not want revealed. Here Schwall stumbled upon the The employees of the big Wall Street banks toward the banks than the banks The employees of ple. man felt predator’s weakness: felt no more loyalty toward them. Credit Suisse offered the clearest exam- Credit Suisse’s dark pool, Crossfmder, vied with GoldSachs’s Sigma X to be Wall Street’s biggest private stock exchange. Credit Suisse’s biggest selling point to investors was that it put their interests it was first and protected them from whatever that high-frequency traders were doing. Back in 2009, the head of Advanced Execution Services (AES) Suisse, ing, Dan Mathisson, had testified before a Housing, and Urban Affairs Committee at a “High-frequency traders make their hearing on somehow the high-frequency trading debate simply does not said. Credit U.S. Senate Bank- dark pools. “The argument that dark pools are he’d October at part of make sense,” money by digest- ing publicly available information faster than others; dark pools hide order information from everyone.” That, Schwall thought, because Brad had explained him, was simply wrong. It was true Wall Street bank an order that when, say, a it all to pension fund gave a soft, and the Wall Street bank routed the order to the dark pool, to buy 100,000 shares of Micro- the wider world was not informed. But that was just the begin- ning of the story. The pension fund the dark pool, and could not see inside ple, how did not the know of it. The pension fund would not be able to whether the Wall traders to know Street bank allowed of the big buy order, or their (faster than the dark pool) the rules of buy order was handled if its say, for own exam- proprietary those traders had used market connections to front-run TRACKING THE PREDATOR on the public exchanges. Even the order temptation to trade for resisted the was 123 Wall Street bank if the itself against its no chance they resisted the own there sell access to the dark pool to high-frequency traders. virtually Street banks did not disclose them paid had for special access to their dark pools, or was standard Raising, again, the obvious question: to The pool? straight answer was that typically large, and its was was forced The its own a customer’s stock market prey. The order was especially predictable: detectable pattern for hanit to spend inside the dark pool before accessing the “You could front-run an it, dark pool on a bicycle.” buy 100,000 The pension fund trying to shares of Microsoft could, of course, specify that the Wall Street at all would anyone pay order was also slow, because of the time wider market. As Brad had put order in a Why and juicy movements were Each Wall Street bank had dling orders. fat how much they practice. Wall Street bank’s dark the customers’ orders inside a order, inside a dark pool, The Wall which high-speed trading firms had paid, but selling that access for access custom- temptation to ers, bank not take but simply rest its orders to the public exchanges hidden, inside the dark pool. But an it, order hidden inside a dark pool wasn’t very well hidden. who had decent high-frequency trader paid for a special Any con- nection to the pool would ping the pool with tiny buy and orders in every listed stock, searching for activity. Once sell they’d discovered the buyer of Microsoft, they’d simply wait for the moment when and sell it Microsoft ticked lower on the public exchanges to the pension higher “best” price It was (as riskless, larcenous, The way Brad had were permitted to fund in the dark pool Rich and described know Gates’s tests legal it, it —made was the scores of as if last at the stale, had demonstrated). so by Reg NMS. only one gambler week’s NFL games, FLASH BOYS 124 with no one casino else aware of his knowledge. on every game and waits He places bets in the for other gamblers to take the other side of those bets. There’s no guarantee that anyone will do so; but if they do, he’s certain to win. In his investigation of the people dark pool, one of the things first who managed Credit Suisse’s Schwab noticed was in charge of electronic trading: Josh Stampfli, the guy who had joined Credit Suisse after seven years spent working for Bernie Madoff. (Madoff had pioneered the idea of paying brokers for the right to execute the brokers’ customers’ orders, which should have told people something but apparently did not.) This, of course, only heightened Schwab’s suspicions, and sent him digging around in old articles in trade journals about Credit Suisse’s dark pool.* There he found references and if allusions that Credit Suisse had planned, right from the made start, sense only to be deeply involved with high-frequency trading firms. For instance, in April 2008 a guy named Dmitri head of liquidity strategy ties Technology Monitor that placed computer servers in at many of Credit Weehawken, Suisse’s “clients” Weehawken were Ronan’s high-frequency trading firms. No had New Jersey, to be closer The only people who put to Credit Suisse’s dark pool. next to dark pools in Galinov, a director and the Credit Suisse, had told the Securi- servers old clients stock market investor — the went to such lengths to shave microseconds off trading time. “Client,” to Credit Suisse, appeared to Schwab to be a cat- egory that included “high-frequency trading firms.” Schwab’s suspicion that Credit Suisse seeming to gave to the do so New grew after wanted to service he read an interview York Times in November * Stampfli has not been charged with any wrongdoing. 2009. HFT while not Dan Mathisson TRACKING THE PREDATOR Q: Who clients at from using benefit a your are a dark CrossFinder pool as [sic] opposed 125 and to just how do they going through broker and trading on the exchange? A: Our clients are mutual funds, pension funds, hedge funds and some other large broker-dealers, so clients . . it is always institutional . All the large high-frequency trading firms, Schwall knew, were “broker-dealers.” They had to be, to gain the special access they had to the public stock exchanges. So Mathisson had not ruled out dealing with them. explicitly rule out dealing The only would not reason he with them, Schwall assumed, was that he was dealing with them. The Linkedln searches MadofF employee’s became profile led him a new obsession. to the people The former who worked for the people who the former MadofF employee, who led worked them, and so on. Even Credit Suisse tried to appear as if it ees for as him to had nothing to do with high-frequency trading, begged to Suisse’s differ. its employ- Schwall dug out dozens of examples of Credit computer programmers boasting on resumes about their “building high-frequency trading platforms” and “implementing high-frequency trading strategy,” or of experience titative trader trading.” on equity and equity One guy derivatives: as a “quan- high-frequency explained that he had “managed on-boarding of all high-frequency clients to Crossfinder.” built the Credit Suisse Crossfinder dark pool Another and said he had now worked in high-frequency trading market making. Credit Suisse claimed dark pool had nothing to do with high-frequency trad- that its ing, and yet it somehow employed, in and around mother lode of high-frequency trading talent. its dark pool, a FLASH BOYS 126 By the time he’d finished, Schwall had Suisse dark pool organization chart. Brad incredulously. charts,” said boards, with the drug kingpins.” on Credit Suisse, the bank itself as safe to investors, ably over inside way all that built the entire Credit “He’s got these people one of those FBI like “It’s Looking over Schwall’s went to the most trouble Brad decided that the game was prob- the big Wall Street banks. All of them, one or another, were probably using the unequal speeds in the market to claim their share of the prey. He further assumed that the big Wall Street banks must have stumbled to high-frequency front-running, use by charts to sell it, his solution because they had too great a stake in the profits generated that front-running. “It were the What first that be much, were upon and must have chosen not to became very obvious to discover Thor, because meant much to me was harder to solve. that the It we to me why we weren’t,” he said. problem was going also told so in the dark, because the clients rely me why to the clients on brokers for infor- mation.” Creating an exchange designed to protect the prey from the predator would mean starting a war on Wall between the banks and the investors they claimed Street to represent. Schwall’s private investigations also revealed to Brad just little “It’s not like you are building a bridge connecting two pieces of land,” he said. doing.” gists how the technical people understood of their role in the financial world. “You described their activities charming obliviousness. “I to pull out these resumes,” a policy can’t see the effects The openness with which of saying ally doing. made him aware of a was totally fire larger, almost shocked when John started he recalled. “The banks had adopted as little as possible They’d of what you are the Credit Suisse technolo- about what they were actu- people for being quoted in the newspaper, but in their Linkedln pages those same people said whatever they TRACKING THE PREDATOR From wanted.” new way the 127 the engineers described their roles in the had no clue about financial system, he could see that they me that these tech guys were completely oblivious to what they were working on,” he said. the injustices of that system. “It told “They were tying the bank to make markets mated systems for the you never would It’s I bank if you know this were working on —helping in their dark pools; building auto- with to use its customers — in a way understood what the banks were doing. on your Linkedln like saying robber and these things they profile, one house ‘I have intimately.’ all the skills of a ” Schwall had started out looking for the villains committing crimes against the life who were Ameri- savings of ordinary own villainy. He wound up finding, people who had no idea of the meaning cans, fully aware of their mainly, a bunch of of their else, own though lives. at first prisingly large Street In his searches, Schwall noticed something he didn’t know what number of the people to make of it: A sur- pulled in by the big Wall banks to build the technology for high-frequency trad- ing were Russians. “If you went to Linkedln and looked at one of these Russian guys, you would see he was linked to all the other Russians,” said Schwall. “I’d go to find Dmitri and I’d also find sians Misha and Vladimir and Tolstoy or whatever.” The Rus- came not from finance but from telecom, research, university fields. The big Wall Street firms had ing analytically Schwall math departments, and minded Russians filed that fact thinking about. away physics, medical a lot of other useful become machines for turn- into high-frequency traders. for later, as something perhaps worth CHAPTER FIVE PUTTING A FACE ON HFT ergey Aleynikov wasn’t the world’s most eager S Russia in 1990, the year after the left Wall, but more in sadness than in hope. haven’t imagined leaving Russia. I I thought cried I it,” he when Brezhnev says. “I died. fall “When I was was very And I to study that what he wanted its nineteen always hated English. He wasn’t religious in any a Jew, which had been noted on his Russian passport to remind everyone of the a Jew he expected exams I patriotic about government wouldn’t allow to study. conventional sense, but he’d been born As He’d of the Berlin was completely incapable of learning languages.” His problem with Russia was him immi- grant to America, or, for that matter, to Wall Street. to be given especially difficult to university, which, if he passed them, access to just one of two Moscow fact. entrance would grant him universities that were more accepting of Jews, where he would study whatever the authorities permitted Jews to study. Math, in Serge’s willing to tolerate this state of affairs; case. however, as it He’d been happened. PUTTING A FACE ON HFT He he’d also been born to program computers. on computer a until 1986, when he was thing he’d done was to write first computer to draw a picture was said, He The instructed the When of a sine wave. the computer was hooked. What hooked actually followed his instructions, he him, he hadn’t laid hands already sixteen. program: a 129 “its detailed orientation. an ability to see the problem and tackle The way from it it requires different angles. not just like chess, but like solving a particular problem in It’s chess. The more challenging problem engaged him not just ing a program is He found that coding intellectually but also emotionally. “Writ- like giving birth to a child,” creation. Even though this level of satisfaction.” He not to play chess but is code that will play chess.” to write the it is technical, it is a he said. “It work of art. You is a get applied to switch his major from mathematics to computer science, but the authorities forbade it. to accept the idea that perhaps Russia me,” he says. “When “That is they wouldn’t allow is what tipped me not the best place for me to study computer science.” He arrived in dorm room en’s at Hebrew New the York City 92nd Street in 1990 YMCA. Two things new home: his a Wom- Association, a sort of Jewish shocked him about and moved into Young Men’s and Young the diversity of the people on the streets and the fantastic range of foods in the grocery stores. He took photographs of the rows and rows of sausages in hattan and mailed seen so many them to his sausages,” he says. mother in Moscow. But once he’d marveled American cornucopia, he stepped back from just how necessary all of this food was. He it all it a little bit further and ask what at the and wondered read books about fast- ing and the effects of various highly restrictive to look at Man- “I’d never is diets. “I beneficial decided and what FLASH BOYS 130 is he not, said. In the don’t think “I think all to get to it. America with no money He a resume was asked Serge to ity, ‘Who are length your how again. him about himself. and no His “To first and nothing are you born?’ man at great long line of Jewish scholars a else. really, interviewer Russian mental- a means ‘Where that question real idea speak English, “He me tells I will hear from never do.” But he had an obvious talent for pro- gramming computers and soon found a job doing it, hour, in a says. to apply for a job. “It says. “I didn’t he had come from I at all, siblings?’ ” Serge described for the and academics him finicky vegetarian. “I a totally alien concept.” tell said Serge, how took a course on was quite frightening,” he and a you gain comes from food,” he comes from your environment.” it He’d come how end he became the energy New Jersey medical center. From for $8.75 an the medical center he landed a better job, in the Rutgers University computer sci- ence department, where, through some complicated combination of jobs and grants, he was able to pursue a master’s degree. After Rutgers he spent a few years working until, in 1998, he received at job offer from a Internet start-ups a big New Jersey telecom company called IDT. For the next decade he designed computer systems and wrote the code calls joined the company had to route millions each day to the cheapest available phone five it had five thousand, and he was its star technologist. That year fierce Street for his particular skill: writing parsed huge amounts of information Serge knew nothing fast, at great it a new code that speed. about Wall Street and was in no par- ticular rush to learn about ing computers go he hundred employees; by 2006 headhunter called him and told him that there was demand on Wall of phone When lines. it. but his His singular talent was for mak- own movements were slow and PUTTING A FACE ON HFT The headhunter deliberate. pressed 131 upon him a bunch of books about writing software on Wall Street, plus a primer on make through it on Wall he could make Street, making year he was how Wall Street job interview, and told him a a lot more than the $220,000 a the telecom company. Serge at to that, felt flattered, and liked the headhunter, but he read the books and decided Wall Street wasn’t at He him. for enjoyed the technical challenges the giant telecom and didn’t really feel the need to earn A money. year By again. time this was beginning company to IDT was worry on the least people are said to management was running He had no savings to speak their third child, of. the His and they’d need to Serge agreed to interview with the Wall Street firm that especially At him in serious financial trouble; Serge that the was carrying a bigger house. more in early 2007, the headhunter called into the ground. wife, Elina, buy later, wanted come to America to meet him: Goldman Aleynikov had the surface, Serge for. sort He’d married Sachs. of life a pretty fellow Russian immigrant and started a family with her. They’d sold their sey, had two-bedroom Cape-style house and bought a nanny. a bigger colonial-style They had On the other hand, had no real clue all what that that close to each other. know him know Serge did was work, and his wife work He They involved; they weren’t actually didn’t encourage people to get to well or exhibit a great deal of interest in getting to them. had very all New Jer- Little Falls. of Russians they called their a circle friends. in Clifton, one in He was acquiring little interest. a lot The lawn of the general problem. When of possessions in which he in Clifton was a fair example he’d gone hunting for his first own The moment he house, he’d been enchanted by the idea of having his very lawn. In Moscow owned lawn, he regretted a such a thing was unheard it. of. (“A pain in the butt to mow.”) A FLASH BOYS 132 Russian writer named Masha Leder, well as who knew anyone, thought of Serge as as lectually gifted but otherwise typical Russian programmer, for whom the Aleynikovs an exceptionally intel- Jewish computer became an excuse technical problems not to engage with the messy world around him. “All of Serge’s life was some kind of mirage,” she He not aware of things. He married said. off and she ass a who dream. He was loved to dance. and managed to have three kids with her a girl before he figures out he doesn’t really ing his “Or liked slender girls know He was work- her. would spend the money he was mak- He would come home and she would cook him He was serviced, basically.” And then Wall Street called. Goldman Sachs ing. vegetarian dishes. through a series put Serge of telephone interviews, then brought him in for a long day of face-to-face interviews. These he found extremely tense, even One brain teasers, computer puzzles, even some light physics. was (it he to Serge) that was being asked than day, Goldman and thought Goldman at feeling,” it’s weird. “I was not used to seeing peo- into evaluating other people,” he said. dozen Goldman employees after another, a him with a bit much energy ple put so he it over: says. “I must have become him back He wasn’t clear to Goldman At the end of the for a second day. all stump about most of the things he his interviewers did. invited Sachs. It knew more tried to math problems, and that sure he “But the next morning should conclude it I first He went home wanted had to work a competitive and try to pass it because a big challenge.” He’d been surprised More than half the to find that in at least programmers at one way he Goldman were fit in: Russians. Russians had a reputation for being the best programmers on Wall Street, and Serge thought he knew why: They had been PUTTING A FACE ON HFT 133 forced to learn to program computers without the luxury of endless Many computer time. of computer time, Serge them before typing still into the machine. “In Russia, time computer was measured in minutes,” he a program, you are given sequently we time a tiny before you committed lot plenty said. make slot to on the “When you it write work. Con- learned to write the code in ways that minimized amount of debugging. And the when he had years later, wrote out new programs on paper of computer time creates have an idea and type it so you had to paper. it this mode . . . to think about The it a ready availability of working where you just and maybe erase ten times. it Good Russian programmers, they tend to have had that one experience to at some time — in the past the experience of limited access computer time.” He returned for another round of Goldman’s grilling, which ended in the office — another of a senior high-frequency trader Russian, Alexander Davidovich. tor had just two The Goldman managing direc- final questions for Serge, his ability to solve problems. The first: Is both designed to 3,599 a test prime number? Serge quickly saw that there was something strange about 3,599: It was very close to 3,600. He jotted down the following equations: 3599 = (3600 - 1) = 2 (60 - 2 l ) = (60 - 1) (60 + 1) = 59 x 61 3599 = 59 x 61 Not a prime number. The problem wasn’t that difficult, but, as he put harder to solve the problem it quickly.” It when you might have taken him as it, “it was are anticipated to solve long as two minutes to FLASH BOYS 134 finish. The second asked him was more Goldman managing question the involved, and involving. Serge a room, a rectangular box, and gave He sions. says there coordinates. There its me its coordinates on the a spider is is also a fly Then he as well. spider can’t fly or swing; it Serge figured, it was three dimen- me and he gives and he gives ceiling, can take to reach the fly.” can only walk on surfaces. The between two points was shortest path its director described for asked the question: Calcu- late the shortest distance the spider The him floor, on the He a straight line, and so, matter of unfolding the box, turning a a three-dimensional object into a two-dimensional surface, then using the Pythagorean theorem to calculate the distances. This took him several minutes to work out; Davidovich offered him salary plus bonus came HE’D JOINED GOLDMAN at a job when he was Goldman at to $270,000. an interesting both the firm and Wall Street. moment its books and disguise against them. was adapting fail, its so that they turning into something New Jersey years there might make money by betting equities to radical changes in the U.S. stock market was about to were all crash. A department market—just as once sleepy oligopoly domi- New York Stock Exchange was rapidly else. The thirteen public stock exchanges trading the same stocks. Within a few would be more than owned by Goldman to rig and by designing subprime mort- At the same time, Goldman’s nated by Nasdaq and the in debt, of global financial a most infamously by helping the Greek government gage securities to that in the history By mid-2007 Goldman’s bond trading department was aiding and abetting crisis, done, Sachs. His starting forty dark pools, Sachs, also trading the same two of them stocks. PUTTING A FACE ON HFT The fragmentation of the American by Reg part, NMS, which had stock market trading. Much 135 stock market was fueled, in huge amount of also stimulated a of the new volume was by old-fashioned investors but by the extremely generated not fast computers controlled by the high-frequency trading firms. Essentially, the more places there nity there was for were to trade stocks, the greater the between buyers on one exchange and was perverse. The to opportu- high-frequency traders to interpose themselves initial on sellers another. This promise of computer technology was remove the intermediary from the financial market, or at least reduce the amount he could scalp from that market. The turned out to be a windfall for financial intermediaries — of some- where between $10 billion and $22 billion whose estimates you wanted financial intermediary, that a year, to believe. For reality depending on Goldman Sachs, a was only good news. The bad news was that Goldman Sachs wasn’t yet making much of the new money. At the end of 2008, they told their high-frequency trading computer programmers that their trading unit had netted roughly $300 million. That same year, the high-frequency trading division of a single hedge fund, Citadel, made $1.2 billion. The ing their profits, but sian HFT guys were already known between one of them, a lawsuit named Misha Malyshev, and for hida Rus- former employer, Citadel, his revealed that, in 2008, Malyshev had been paid $75 million in cash. guys Rumors circulated —they turned out who had left Knight lion a year each. A for Citadel headhunter who sat in market and saw what firms were paying “Goldman had figured The it out. started to figure They it to be true — of two and guarantees of $20 milthe middle of the for geek talent says, out, but they really hadn’t weren’t top ten.” simple reason Goldman wasn’t making much of the big FLASH BOYS 136 money now being made market had become slow. A lot a in the stock market was that the stock war of robots, and Goldman’s robots were of the moneymaking strategies were of the winner- take-all variety. When thing, the player who every player gets all the trying to do the same is money is whose com- the one puters can take in data and spit out the obvious response to first. That In the various races being run, is why place: to Goldman was seldom they had sought out Serge Aleynikov in the improve the speed of their system. problems with that system, in Serge’s view. system as first There were many It much wasn’t so an amalgamation. “The code development practices IDT were much more man,” he says. organized and up-to-date than Goldman had bought it first. at a at Gold- the core of its system fifteen years earlier in the acquisition of one of the early electronic trad- ing firms, Hull Trading. The massive amounts of old (Serge guessed that the entire platform had as lion lines of code in it) and fifteen years many of fixes to it software as 60 mil- had created the computer equivalent of a giant rubber-band ball. When of the rubber bands popped, Serge was expected to find fix it one and it. Goldman Sachs often used complexity to advantage. The firm designed complex subprime mortgage securities that others did not understand, for instance, and then took advantage of the ignorance they had introduced into the marketplace. mation of the stock market created ity, with lots a different sort of unintended consequences. One The auto- of complex- small example: Goldman’s trading on the Nasdaq exchange. In 2007, Goldman owned the (unmarked) building closest to Nasdaq. ing housed Goldman’s dark pool. When The build- Serge arrived, tens of thousands of messages per second were flying back and forth between computers inside the two buildings. Proximity, he PUTTING A FACE ON HFT Goldman assumed, must offer why else buy the building looked into Nasdaq, it it he found a signal would more than to much time as as to is the friction caused street in Carteret traveled in — by man.” The say, if the signal something “Everything friction could moving less direct than could be caused by computer hardware. But be caused by slow, clunky software the New York and back like seven milliseconds,” said Serge. that on York. “The theoretical from Chicago be caused by physical distance It New to all, when he take, a couple of years later, for a signal to travel something line. after from Goldman took 5 milliseconds, or nearly limit [of sending a signal] is — exchange? But closest to the that, to cross the street network from Chicago fastest 137 Sachs some advantage — and that it across a a straight could also was Goldman’s problem. Their high-frequency trading platform was designed, in typical Goldman style, as a centralized hub-and-spoke system. Every signal sent was required to pass through the mother ship in Manhattan before it went back out into the marketplace. “But the latency [the 5 milliseconds] wasn’t mainly due to the physical distance,” says Serge. “It through layers and layers was because the traffic was going of corporate switching equipment.” Broadly speaking, there were three problems Serge had been hired to solve. tronic trade. They corresponded The first was to the three stages of an elec- to create the so-called ticker plant, or the software that translated the data from the thirteen public exchanges so that it could be viewed as a single stream. Reg NMS had imposed on the big banks a new obligation: to take in the information from all the exchanges in order to ensure that they were executing customers’ orders price — IBM at the $20 NBBO. a share If Goldman on the of a customer without first at the official best market Sachs purchased 500 shares of New York Stock Exchange on behalf taking the 100 shares of IBM offered FLASH BOYS 138 at $19.99 on the The lation. problem was exchanges BATS easiest — exchange, they’d have violated the regu- and cheapest solution to use the Some of them the SIP. for the big them a dated this did just that. But to assuage the concerns of their customers that the SIP offered banks to combined data stream created by public view of the market, a was too slow and few banks promised to create a faster data stream —but nothing they tomers’ orders was as what they created fast as created for cus- for themselves. Serge had nothing to do with anything used by Goldman’s customers. His job was to build the system that own would use proprietary traders went without saying that used by the customers. to make Goldman’s at IDT route: The first phone To in the stock to place its computers The a lot make of that code to As it that, too. he was building a Goldman its private ticker plant, as close as possible to the software that took the outit to figure out smart trades He run faster. The third stage market to be executed. Serge didn’t think of it this way, but in effect created for purposes, of course. Goldman’s prop it high-frequency trading firm within The speed he many to the sounds, this was the software that sent those trades back out into the for cheapest market was the second stage of the process: Serge called “order entry.” Sachs. calls to find their acquire the information for put from the ticker plant and used worked on it than anything and most obvious thing he did from the various exchanges back exchange’s matching engine. rewrote faster up separate mini-Goldman hubs inside each of the set Goldman needed was be decentralized Goldman’s system. Rather than have signals travel exchanges. to Sachs’s —and robots faster was exactly what he had done to enable millions of He hub, he needed it Goldman in their activities traders’ It Goldman Goldman Sachs could be used could be used simply to execute smart strategies as quickly as possible. PUTTING A FACE ON HFT 139 could also be used by Goldman’s prop traders to trade the It slow-moving customer orders in the wider market. example, to buying by Goldman’s prop people it from him know what traders. the speed Goldman with whom he high was being used view of the a global first employer. No one for The effects Goldman at computer software, firm’s He figured that out on the his understood the dealt of what he did but not their deep causes. had at a lower price As he worked, he became aware of understanding between himself and at at a exchange. a public Serge actually didn’t a gulf in dark pool against Chipotle Mexican Grill to Rich Gates sell price in the dark pool while on own their Serge gave them could be used, for The speed for instance: when they asked him to look how the different components day, into the code base and figure out talked to each other. In doing so, he saw that there was shockingly documentation little left behind by the people written that code, and that no one it to him. He, in turn, was not privy of his actions — want him know said. to “The better it is less it is them. think “I if they had wanted him unclear Serge are done it is to intentionally,” he much more is You one of these people.” He know. who left make money can’t really to “I think the interesting than the busi- just in the right pocket or the Sachs. know how the money was would have cared pens that the companies that Goldman effects you know about how they make the money, the ness problems,” he says. “Finance wind up explain commercial in part, he sensed, because his superiors did not engineering problems are it to the for them.” But even made, who had Goldman could at win gets pocket? are the in that money. Does It just so hap- companies game unless like you understood that Goldman’s quants were forever dreaming up new trading strategies, in the form of FLASH BOYS 140 algorithms, for his robots to execute, and that these traders were meant He to be extremely shrewd. grasped further that algorithms are premised on some sort of prediction “all their —predicting something one second into the future.” But you needed only to observe the man 2008 stock market crash from Sachs, as Serge had, to see that Day often was not. after volatile inside of Gold- what seemed predictable day in September 2008, Gold- man’s supposedly brilliant traders were losing tens of millions of dollars. “All of the expectations didn’t work,” “They thought they controlled the market, but the fact that they couldn’t control anything at gambling game a a gambler by nature. programming and he never tem illu- “The know faster, from traders underneath . Finance He wasn’t world of speculation, connection between his work and about Goldman’s business was that the world of high-frequency trading was inse- were always but he could never scratch, . preferred the deterministic world of afraid of the small He was making Goldman’s it. . traders’. Serge did he put all. enjoy gambling.” to the pseudo-deterministic firm’s position in the cure. He fully grasped the Goldman What who for people is as was an Everyone would come into work and were blown away by sion. the recalls Serge. it make it as fast as a without the burden of 60 million it. Or a system that, to HFT shops,” bulky, inefficient sys- change it system built lines of old code in any major way, did not require six meetings and signed documents from infor- mational security as the nimble small as HFT officers. Goldman hunted firms, but those firms: No it big Wall Street advantage a big bank enjoyed was prey: its firm put in the could never be its as same jungle quick or as bank could. The only special relationship to the customers. (As the head of one high-frequency trading it, “When one of these people from the banks inter- PUTTING A FACE ON HFT views with us for he always a job, algos are, but sooner or later he’ll tomer he can’t about talks tell 141 you how smart his without that his cus- make any money.”) After a few months working on the forty-second floor One New York came Plaza, Serge at to the conclusion that the do with Goldman’s high-frequency trad- best thing they could ing platform was to scrap and build it a new one from scratch. His bosses weren’t interested. “The business model of Goldman Sachs was, if there let’s do that,” he is money an opportunity to make “But says. right away, was something long-term, if there they weren’t that interested.” Something would change in the — an exchange would introduce — and change would stock market rule, for instance opportunity to a make money. “They’d want ately,” says Serge. “But if you existing system constantly. new, complicated create an that think about The to it, it’s do immediate it immedi- just patching the existing code base becomes an elephant that’s difficult to maintain.” That is how he spent the vast majority of his two years Goldman, patching Goldman programmers he and the other to open source software programmers and made freely available for financial markets, but they man’s plumbing. had a one-way He resorted, every day, — software developed by on the and components they used were not tools collectives of Internet. The specifically designed could be adapted to repair Gold- discovered, to his surprise, that Goldman open source. They took huge relationship with amounts of free software off the Web, but they did not return after he had modified slight it, even when and of general, rather than his modifications financial, use. a component that was not even used at to it were very “Once some open source components, repackaged them with at the elephant. For their patching material I took come up Goldman Sachs,” FLASH BOYS 142 he says. was “It like one, so if perform the behave to basically a task.” to make two computers look When you way a neat He as the stand-in for another. way: for open source, as was He went Open his inclination. recalls Serge. and described the pleasure you reduce essentially, named to his boss, a fellow Schlesinger, and asked if he could release man’s property,” in one computer created something out of chaos. “It something out of chaos, create the entropy in the world.” jump the other could He’d created ot his innovation this Adam way down one went “He “He was said it back into it was now Gold- quite tense.” source was an idea that depended on collaboration and and Serge had sharing, didn’t fully understand to benefit so greatly long history of contributing to a how Goldman could think it it. He was okay from the work of others and then behave so selfishly toward them. “You don’t create intellectual property,” he “You said. create a program that does something.” then on, on instructions from everything on Goldman erty. (Later, at his trial, his code: the original, with the Goldman it had just been Goldman Sachs’s prop- even if lawyer flashed two pages of computer its open source license on top, and a Sachs license.) that Serge actually liked Adam and most of the other people he worked with He liked in. “Everyone lived less get satisfied when as with the open source license stripped off and replaced by The funny thing was inger, But from Schlesinger, he treated Sachs’s servers, from open source, transferred there replica, Adam the made no the environment the firm created for when number sense to for the the bonus is not. him is sizable way people were to said. and you get not is Schles- Goldman. them year-end number,” he Everything there the at work “You satisfied very possessive.” It paid individually for achievements that were essentially collective achievements. “It PUTTING A FACE ON HFT was quite competitive. Everyone’s trying individual contribution to the team is. to 143 show how good their Because the team doesn’t get the bonus, the individual does.” More to the point, he felt that the created for its environment Goldman employees did not encourage good programming, because good programming required collaboration. “Essentially there was very minimal connections between people,” he says. “In telecom you usually have some synergies between people. Meetings when people exchange in the same way. At Goldman it ideas. They broken and we’re losing money because of it. Fix programmers assigned to fix the spoke to one another. “When two wouldn’t just do to one of the it code around the stress sat in now.’ ” it cubicles is The and hardly people wanted to talk they “They would go out on the floor,” says Serge. offices under aren’t was always, ‘Some component and floor close the door. never I had that experience in telecom or academia.” By the time the financial crisis hit, Goldman rate recruiters outside firm. as Serge had the best says a reputation headhunter to corpo- programmer “There were twenty guys on Wall Street what Serge could do,” a He was known of which he himself was unaware: who who in the could do recruits often for high-frequency trading firms. “And he was one of the if not the best.” ket for Goldman also had a best, reputation in the mar- programming talent— for keeping its programmers in the dark about their value to the firm’s trading activities. The programmer types were The context. from the trader types. more alive to the bigger picture, to their They knew their worth were the last penny. they did and at different far trader types They understood in the marketplace the connection how much money was made, and down to between what they were good exaggerating the importance of the link. Serge wasn’t like FLASH BOYS 144 that. “1 He was a little-picture person, a know think he didn’t “He compensated own his for being narrow problem solver. value,” says the recruiter. narrow by being good. He was that good.” Given and his character his situation, it’s hardly surprising market kept finding Serge Aleynikov and that the telling him A few what he was worth, rather than the other way around. months into other week. new job, his A year into headhunters were calling him every new job, he had an his the Swiss bank, and a promise to a year. just to bump up offer Serge didn’t particularly want to leave go and work Goldman at offered to he had another call, $400,000 Goldman Sachs another big Wall Street firm, and so when match the with ate a trading platform from UBS, his salary to a offer, he stayed. But in early 2009 very different kind of offer: to cre- from scratch for a new hedge fund run by Misha Malyshev. The prospect of creating a stantly patching willing to pay new platform, rather than con- an old one, excited him. Plus Malyshev was him more than a million dollars a year to and he suggested that they might even open an near his home then told in New Jersey. Goldman he was common to do it, Serge Serge accepted the job offer and leaving. tion letter,” he said, “everyone to quit office for “When put in the resignato me one by one. The I comes perception was that if they had the right opportunity Goldman they would do that in no time.” Several hinted him how much they would like to join him at his new firm. His bosses asked him what they could do to persuade him to stay. “They were trying to pursue sion,” says Serge. “I told chance to build a his new them it me into this monetary discus- wasn’t the money. system from the ground up.” telecom work environment. “Whereas at IDT I It was the He missed was really PUTTING A FACE ON HFT 145 seeing the results of my work, here you had this monstrous sys- tem and you are patching the whole picture. knows how it I works as a right it had and left. No no one a feeling one giving you is Goldman at really whole, and they are just uncomfortable admitting that.” He agreed to hang around for six weeks and teach other Goldman people everything he knew, so that they could continue to find and fix the broken bands in Four times in the course of their gigantic rubber ball. that last month he mailed himself The source code he was working on. contained files a lot of open source code he had worked with, and modified, over the two past years, mingled with code was obviously proprietary to that wasn’t Goldman open source but He hoped Sachs. to dis- entangle one from the other in case he needed to remind him- how self he had done what he had done with the open source code; he might need to do way he had month on me to into it it again. He the job at about it,” he He clicked the link first on the code took about eight seconds. always done since he’d first deleted his bash history — own Goldman computer was required history, his since his list. To And started the said a first word pulled up his browser and typed Up popped the words: “free subversion repository.” of places that stored code for free and in He week Goldman. “No one had ever says. same sent these files the sent himself files nearly every a a list convenient fashion. find a place to send the then he did what he had programming computers: He commands he had typed into his keyboard. To access the computer, he to type his password. If he didn’t delete his bash password would be there to see, for anyone who had access to the system. It wasn’t an entirely innocent be happy about it,” he said, act. “I because he knew knew that they wouldn’t their attitude was FLASH BOYS 146 that anything that happened to be on Goldman’s wholly owned property of Goldman Sachs himself had taken that code from open source. he felt when he did it, he servers was the — even when Serge says, “It felt like When asked how speeding. Speeding in the car.” FOR MUCH OF the flight plane, he noticed three from Chicago he’d men of the Jetway reserved for baby confirmed slept. Leaving the in dark suits waiting in the alcove strollers and wheelchairs. They his identity, explained that they were from the FBI, handcuffed him, searched his pockets, removed his backpack, told him to remain calm, and then walled him other passengers. This six feet tall oft' feat. from the Serge was but weighed roughly 140 pounds: To hide you needed only to turn these actions, but he black refused to first was no great last act He sideways. resisted him none of was genuinely bewildered. The men in him tell him He his crime. tried to guess it. His guess was that they’d gotten other Sergey Aleynikov. Next it him mixed up with some occurred to him that his new employer, Misha Malyshev, then being sued by Citadel, might have done something shady. until the plane Newark Airport puter code The to Wrong on both counts. It wasn’t had emptied and they’d escorted him into him that they told owned by Goldman his crime: stealing com- Sachs. agent in charge of the case, Michael McSwain, was new law enforcement. Oddly enough, he’d spent twelve years, until 2007, cantile working Exchange. business as a He currency trader on the Chicago Mer- and others by Serge and people like like him him had been — or, more put out of exactly, by the computers that had replaced the traders on the floors of every PUTTING A FACE ON HFT U.S. exchange. Wall Street ended the same year McSwain marched to the Serge into that Serge’s began. town black a car and drove him FBI building in lower Manhattan. After making McSwain of stashing his gun, room, handcuffed him him 147 wasn’t an accident that McSwain’s career on It Miranda his led wall, and, finally, read Then he explained what he knew, thought he knew: In April 2009 Serge had accepted new show a into a tiny interrogation on the to a rod rights. him a job or at a high-frequency trading shop, Teza Technologies, but had remained at Goldman April and June for the next six weeks. when 5, Serge left Goldman Between early he sent for good, himself, through the so-called subversion repository, 32 mega- bytes of source code from Goldman’s high-frequency stock trad- ing system. McSwain clearly Serge used was called in Germany. He had used a site also porn its sites seemed him it damning to think that it and social him Goldman Goldman McSwain had no nefarious,” the media why far. “I its sites employees from Finally, the FBI his bash history. he always erased his bash history, but FBI agent would seem very was Sachs, even after Serge had erased “The way he did interest in his story. All of which was true, it did not block any and suchlike. sites to admit that he Serge tried to explain that the website significant that Serge programmers but merely blocked agent wanted didn’t found subversion repository, and that not blocked by tried to explain to used by a it seemed later testify. as far as thought it it went, but, to Serge, that was like, crazy, really,” he says. “He was stringing these computer terms together in ways that made no sense. He didn’t seem to know anything about high-frequency trading or source code.” For instance, Serge had no idea where the subversion repository was physically It was just a place on the located. Internet used by developers to store the FLASH BOYS 148 code they were working on. “The whole point of the Internet is to abstract the physical location of the server cal address,” he said. To Serge, from McSwain sounded logi- its man like a him repeating phrases that he’d heard from others but that to meant nothing. “There actually ken Phone,” he phone. said “It felt like What — a variation he was playing Serge did not yet covered his downloads a is game on the American game Telethat.” know was Goldman had that — of what appeared to be the few days earlier, dis- code they used for their proprietary high-speed stock market trading a Bro- in Russia called — -just even though Serge had sent himself the first batch of code months ago. They’d called the FBI in haste and had put McSwain through what amounted to a crash course in high-frequency trading and computer programming. McSwain later conceded to study the out why independent expert advice that he didn’t seek out code Serge Aleynikov had taken, or seek to find he might have taken Goldman employees,” he said. “I relied on statements from He had no idea himself of the it. value of the stolen code (“representatives from Goldman me it all it was worth a lot of money”), or that special (“representatives of were trade man files secrets in the code”). important, why told was actually Sachs told us there agent noted that the Gold- at Newark remained unopened. hadn’t Serge looked at them Airport, but he (If in the they were so month Goldman?) The FBI’s investigation before the consisted of stuff to Goldman The from Serge failed to note that the files left any of were on both the personal computer and the thumb drive that he’d taken he’d if Goldman McSwain since arrest explaining some extremely complicated that he admitted he did not fully understand but trusted that Goldman did. Forty-eight called the FBI, McSwain arrested Serge. hours after Thus Goldman the only Gold- PUTTING A FACE ON HFT man Goldman had done a financial crisis employee Goldman asked the FBI to On that a much so was the to fuel arrest. the night of his arrest, Serge waived his right to call a lawyer. Fie called his wife, told her what had happened, and bunch of FBI agents were on seize their computers, and to please had no search warrant. Then he clear 149 Sachs employee arrested by the FBI in the aftermath of up the confusion of without an this asked himself. in, down and FBI agent politely tried to arrested him was figure out if this he’d done, in his view, was to although they who had understand what was taken?” he What said home to their them let “Flow could he arrest warrant. a theft if he didn’t sat way the recalls having what he trivial; —violating both the Economic Espionage Act stood accused of and the National Stolen Property Act he thought that all. Still, — did not sound the agent understood it how trivial at computers and the high-frequency trading business actually worked, he’d apologize and drop the case. “The reason him was was nothing to show that there was explaining I was completely not interested in the content of what ing. He just kept saying to talk to the a judge and me, ‘If you go easy on he’ll tell you.’ it to there,” he said. “Fie me It I am say- everything, I’ll appeared they had very strong bias from the very beginning. They had goals they wanted The to fulfill. One was to obtain an immediate confession.” chief obstacle to the FBI’s ability to extract his confes- sion, oddly, wasn’t Serge’s willingness to provide agent’s ignorance it but its own of the behavior to which Serge was attempting to confess. “In the written statement he was making some very obvious mistakes, computer terms and so on,” recalled Serge. “I was saying, ‘You know, walked the agent through July 4, after five this is not correct.’” Serge patiently his actions. hours of discussion, At 1:43 in the McSwain morning on sent a giddy one- FLASH BOYS 150 line email to the U.S. Attorney’s office: “Holy crap he signed a confession.” Two minutes later, he dispatched Serge to politan Detention Center. The a cell in the Metro- prosecutor, Assistant U.S. Attor- ney Joseph Facciponti, argued that Serge Aleynikov should be The Russian computer programmer had denied bail. session computer code kets in unfair ways.” that could The in his pos- be used “to manipulate mar- confession Serge had signed, scarred by phrases crossed out and rewritten by the FBI agent, later be presented by prosecutors to was being cautious, even what happened,” a jury tricky, said Serge. as the with his work of a would thief who words. “That’s not “The document was being crafted by someone with no previous expertise in the matter.” Sergey Aleynikov’s signed confession was the from him, at least directly. testify at his trial. He had He last anyone heard declined to speak to reporters or a halting manner, a funny accent, a beard, and a physique that looked as if it had been painted by El Greco: In a lineup of people chosen randomly from the streets, he was the guy most likely to be identified a character from the original episodes of discussions he which was had great mind-numbing a as the Russian tendency to speak with extreme precision, when he was dealing with fellow experts but to a lay audience. In the court of U.S. public opinion, he wasn’t well suited to defend himself, and advice of his attorney, he didn’t. after spy, or Star Trek. In technical He so, on the kept his long silence even he was sentenced, without the possibility of parole, to eight years in a federal prison. CHAPTER SIX HOW TO TAKE BILLIONS FROM WALL STREET onan R his how much didn’t intend to tell his father exactly money he made, ing, but or anything else that sounded like boast- he wanted him to know he needn’t worry about son any longer. For Christmas, in 2011, he’d fly back to Ireland, as he did every year, only this year he’d travel a conversation. “I don’t felt belong there everywhere. lost its He When charm.” He I no toward particular attachment to the place. at all,” he said. “There’s fucking was growing up there was no missed his family, nothing more. When arrived at their house in the Dublin suburbs, his parents be waiting with a list talk. said satellite signal, he’d sit “American parents get into Ronan. “In he would of their stuff that needed to be repaired or reprogrammed. After he’d rebooted tured their kids fat fat kids. It’s still living, or, for that matter, this their fucking kids’ business,” Ireland they don’t. ing business.” His father their computer, or recap- down with them and have had no They mind clear idea why a big Wall their own what he did Street fuckfor a bank would find FLASH BOYS 152 him useful. But “He didn’t think my dad, if I said to you know about I kinda wanted him to just was semi him to set a trading?’ ” His life “My mom and dad, know I was I fucking teller ‘I’m a trader,’ he’d say, was his life, theirs they love me. know at ease. I was It’s was theirs. just Irish love. And legit in this business. want him didn’t I or something. ‘What the fuck do to think I It was putting the family in jeopardy.” Ireland’s weight of a economy had advice from were friends be taking American still RBC It Many didn’t days before of Ronan’s childhood seem to create time to like the best Ronan was to fly back to Ire- Brad Katsuyama had pulled him into with John Schwall and left financiers. out of work. a risk. Just land, however, he collapsed three years earlier, under the of American-style financial machinations and bad lot a meeting Rob Park. Brad had wanted to know, if a new stock exchange, who might leave with him. They’d taken turns answering the same question: You in? On ing as some level, Ronan could not believe what he was hear- he listened to the sound of his entire career trying to get a job finally to had one, the guy throw it away. who had given On another level, “Too much was riding on me,” he Brad. He was who the one own on Wall gave me voice: it to He’d spent and Street, now him was asking him the question answered said. his that he “And a chance. I felt I like I itself. owed trusted him: He’s not a fucking idiot.” By mind, as the end of 2011, there too. persuasive to here I’ll of a him become They were clear. was something He’d now seen Wall all full as he had expected of shit,” he very Street much in; else from the it on Ronan’s inside. It wasn’t to be. “It’s like if I stay said. what they were in for was less Until they found someone willing to pay for the building new stock exchange, they couldn’t very well quit their jobs to HOW TO TAKE do it. FROM WALL STREET BILLIONS Ronan’s commitment to Brad was 153 promise of imme- less a diate action than a promissory note to be cashed at some point in the indefinite future. But they did have a goal: to restore fairness — market to the U.S. stock for the first time in Wall Street his- tory, perhaps, to institutionalize fairness. deploy Thor idea: to stock exchange, to so that they had a rough new kind of which brokers could send stock market orders Thor might none of them, yet And the backbone of a strange as route least them of to all the other exchanges. Ronan, believed all And Thor alone that could change the stock market, mainly because they doubted that the big brokerage firms able commodity (their third party to execute. would hand over They also suspected that other Thor unfairness plagued the market, problems that to address. “I give of working,” I what we have Ronan now right told his colleagues. wanted Ronan Brad’s office, left to have with his father father’s advice. a ten percent quit a telecom job in panned out: lion bucks RBC told me could I that name my would wanted know him if he price.”) to a a third would his when he had of a million a that. It bonus of nearly like to know one As if a had mil- run the more his plane dipped toward he was out of his mind to that paid quite possibly be paid to himself invested in the to He needed risk, market trading operation. (“They quit his $910,000-a-year job for money out.” had changed: had just handed him and was asking him the Irish coast, he it which he’d made nearly half lucrative half of their stock chance realized that the talk he He’d already taken one big year for a Wall Street job that paid forms of didn’t begin “But with the four of us give us a seventy percent chance of figuring After he most valu- their customers’ stock market orders) to any new company. His $2,000 a month him out of funds he father might not care the details, but he’d grasp the gist of his predicament. FLASH BOYS 154 “I wanted dice?’ I ‘Is there a time didn’t sat his father gist when you stop rolling the know if RBC was that time.” But when he finally down, Ronan realized he couldn’t explain even the to ask him: of his predicament unless he confessed the “When I was telling him sand dollars he about had I’d a mean, he doubled over in At length said, far. then looked up risks seem the fuck not?” in New York on Tuesday, January The first was from Brad, announcing from the Royal Bank of Canada. As Ronan moment, “The next ten messages suyama just fucking resigned.’ ” insistence that bank it would be also new all 3, messages his resignation later recalled the ‘Holy shit, that concerned Brad Kat- RBC’s artfully, to deal better for to pursue an idea he bank but said, Ronan knew up in Canada had been refusing, for the son and at his to have paid off so 2012, turned on his BlackBerry, and watched the quit the “I his chair.” his father recovered, Ronan landed back flood in. ten thou- fucking heart attack,” said Ronan. “You know what, Ro, your Why of his bonus. size made nine hundred and bosses with Brad’s if he not only had conceived whde working took several of the bank’s most valuable employees with him. The bosses in Canada clearly didn’t like the sound of any part of this. for time, They assumed Brad would come to his senses. that if they stalled What kind of Wall Street trader quits a secure $2-million-plus-a-year job to start a risky business — a business for which he doesn’t have even the financial backing? At baggage claim, Ronan reached Brad by phone. wanted to ask him: He was tired of all these supposedly who ran this supposedly important bank nodwhen he tried to speak to them about something in surprisingly few words: important people ding politely “I just What the fuck is going on?’ ” Brad told him, HOW TO TAKE that was far, far BILLIONS FROM WALL STREET more important than any one person or any one bank. “They were thinking he’d never do he was Ronan rang said it,” Ronan. “And ‘Oh yeah, motherfucker?’ And he did like, 155 off, he thought: Well, he’s pushed me it!” When all in. BRAD GOT TO work around 6:30 every morning. That first morn- ing after the Christmas break, he went to his immediate superior and told him was done. Then he went to that he wrote one email to desk and his Ronan, Rob Park, and John Schwab, and another to three senior guys in Canada. Five minutes phone rang. It was Canada, outraged. What asked the senior manager on the other end of the do To which Brad this. He left the tainty that as it a —no bank with nothing turned out, Goldman You can’t no code, no cer- paper, a clear idea for a business. Brad had received Like everyone when a jolt else he read that Sachs high-frequency programmer had gone to mailing himself computer code. Goldman’s sensitivity confirmed his suspicion that, around 2009, the big Wall Street banks, previously distracted by the financial woken up to the value of the dark pools. who, fear finally own and intimidation to control ultimately, could exploit that value; the culture of finance suddenly was secretive had crisis, customer orders inside their They were using the technologists becoming more and closed and —which was saying something. The people who now did what Ronan had once done firms, for instance, that line. said: I just did. anyone would actually follow him out, and not even, in the stock market, jail for later his the hell are you doing? for the big would not be allowed Ronan had been allowed were now using the to see legal system to and banks and to see hear. make it HFT and hear And all the banks harder for their FLASH BOYS 156 more technical employees to leave. “I said to around,’ ” recalled Brad. “He said, ing I’d want to take from here anyway.’ They’d be the stock market gained only sustainable advantage The use the insights about from Thor, but Thor itself belonged Royal Bank of Canada. Their main advantage to the were ” They could starting fresh. Rob, ‘No fucking ‘Don’t worry. There’s noth- investors not, on —was their the receiving end of Wall Street’s sales pitches by nature, trusting; or, if they were reshaped by their natures — that investors trusted them. were trusting by nature, their environment. People Wall Street were simply paid too much to lie on and dissemble and obfuscate, and so every trusting feeling in the financial markets simply had to be followed by Brad had led investors Whatever people that was, who after who quit, to powerful that trust a him computer code scale. million or so to hire the people to design his that new would be — assumed, even— him with grander these very people raised questions about He needed $10 him a RBC, he might restore walked away from millions of Wall as Street dollars could help to leave, so that markets on — even he — some of yet his motives. him. group of controlled roughly one third of the entire allow trust to the financial hoped sufficiently States stock market, petitioned his superiors at he had And doubt. Something about ran some of the world’s biggest mutual funds and hedge funds, and United was it a trailing lower their guard and to to the basis for that market. that these big investors the capital to build the who stock market, and to write the new He’d would supply stock exchange, but eight of every ten pitch meetings began with some version of the same question: “Why system that has are you just go along with rich it?” Why you attacking a and will make you even richer if you doing made you this? are As one investor put it, behind Brad’s HOW TO TAKE BILLIONS FROM WALL STREET back, “I have a question about Brad: he’s Robin Hood?” playing Brad’s answer to that question was the thing he’d told first The himself: become grotesquely stock market had badly needed to be changed, and he’d didn’t do it, no one “They’d just say, couple of times over to it. 157 Have you figured out why If this it simply didn’t would. “That didn’t happened, really a lot he well,” he recalled. bullshit.’ The first bothered me.” Then he got stock exchange flourished, —maybe feel it and unjust, to see that, if sit ‘That sounds like complete new make money else come of money. He its founders stood wasn’t a monk; he any need to make great sums of money. But he noticed, weirdly, that when he he himself might make from the how much money stressed new stock exchange, potential — new business warmed to him and so he started how much money he might make. “We had a saying seemed to appease everyone when they asked why we are investors in his to stress that doing first he this,” ... well. said. are long-term greedy. That worked very my answer.” He spent six months running around he didn’t really He dening: to “We always got a better response out of them than It do so, wanted feel, to put couldn’t get the people it to him. Just about banks either asked him outright exchange or wanted tors. But its friends if at least to at ease. It should give was mad- him money if all who of the big Wall Street they might buy be considered a stake in his as possible inves- he took their money, his stock exchange would lose independence and its and family in Toronto new company. They Brad had who and he couldn’t take the money from the people to give both New York faking greed money people let credibility also all presented a different them know, with investors. His wanted issue. via email, that he to invest in his Two hours after was pounding the FLASH BOYS 158 pavement to raise money for a up, collectively, $1.5 million. to take risks new stock market, they ponied Some of these people could afford with their money, but some had no more than thousand dollars in savings. Before he allowed them to Brad him bank insisted that they send few a invest, statements to prove that they could afford to lose whatever they invested. “Your brother has never failed wrote at anything he has ever done,” one old friend to Brad’s older brother, Craig, to explain business wasn’t at all risky, and to ask him why new the to intercede on his behalf and overrule Brad’s decision not to take his money. What he needed was had said they that is, for the big stock wanted him to quit who market investors RBC to fix the stock market the mutual funds, pension funds, and hedge funds put their money where of excuses why their mouth was. great idea, but the compliance offered managers thought arm simply it “The amount of money we were it all wanted him from to give it capital to all do also it. assumed Many was indeed outside the mission of invest in start-ups. Still, it of those fucking friends a hoped that to benefit else had good excuses a giant say he’ll back ass They someone pension fund to was disappointing. “They’re who ask- pain in the to us,” said Brad. to build his exchange; they all that exchange; but they would supply the it was too much of how to figure out a wasn’t equipped to ing for was so small that them to to was evaluate Brad; and so on. for — all sorts They weren’t designed they couldn’t help: invest in start-ups; the investment They you up like one in a fight and they don’t do anything,” said Ronan, after one long and frustrating day of begging for capital. “You’re on the ground, bloody, and only then do they jump in and throw Some of them were a like that; but not all punch.” of them. The giant mutual fund manager Capital Group pledged to invest — on the HOW TO TAKE BILLIONS FROM WALL STREET 159 condition that they weren’t the lone investor but part of sortium; so did another, Brandes Investment Partners. were several that voiced a was pitching that existed them was to why con- sound objection: The business Brad foggy proposition — a stock exchange mainly to route their stock market orders to other exchanges. but a a And there all the How would that work? Thor had worked great, did Brad imagine that the predators who operated with such abandon on America’s public and private exchanges would not adapt to it? And why did he think Wall would subcontract the routing of their new exchange? Because it was “fair”? selling the banks’ going to turn on a dime and to sell now we’re going to we can’t sell you out but so Brad didn’t ate until the fully give say, you out all The banks’ salesmen ran to high-frequency traders, the stock market orders to Brad, any longer.” understand the enterprise he needed to cre- market forced him for the enterprise banks own routers. They weren’t “Oh yeah, we’ve been paid around every day huge sums of money Street’s biggest stock market orders to his to, by not giving him the capital he thought he wanted to create. Fuller under- standing arrived in August 2012, in a meeting with David Ein- who ran the hedge fund Greenlight Capital. After listening Brad’s pitch, Einhorn asked him a simple question: Why aren’t horn, to we all just picking the same exchange? Why didn’t investors organize themselves to sponsor a single stock exchange entrusted with guarding their interests and protecting them from Wall Street predators? There’ d never been any collective pressure brought by investors on the big banks to route to any one exchange, but good reason places to prefer on which that their stock market orders was only because there was no one exchange over another: The stocks were traded were all fifty or so designed by finan- cial intermediaries, for financial intermediaries. “It was so obvi- FLASH BOYS 160 ous it was almost embarrassing,” been our pitch: but we [that] we “That should have said Brad. should route the orders using Thor should create the one place investors would choose That to go.” not that they shouldn’t simply seek to defend investors is, on the existing stock exchanges. They should seek to put all the other exchanges out of business. By mid-December ferent big money from four new lion he’d sewn up $9.4 million from nine dif- managers.* Six months later he’d raise $15 milinvestors. The money Brad needed didn’t get he kicked in himself: life savings on the By January that he 2013, he’d put his 1, line. At the same time, he went looking for people: software devel- opers and hardware engineers and network engineers to build the system, the operations people to run to explain it to Wall Street. who knew him—-just He had no entrust him with tried to explain a a flier on why a RBC shockingly large apparently dozen people had hinted year to new work Still, big Wall Street at a business that had neither fired for Zhao was made redundant first doing. He bank than a clear plan nor people followed. Allen Zhang, the sending code to himself and instantly turned up The number the urge to of bizarre conversations, in which he Golden Goose himself, got * felt they were better off being paid hundreds of a penny of financing. Billy and the salespeople him and do whatever he was a series thousands of dollars taking at their careers. Several that they’d like to join found himself in A the opposite. of people he’d worked with it, trouble attracting people after at RBC’s computer Brad’s front door. he automated a compli- round of investors included Greenlight Capital, Capital Group, Brandes Investment Partners, Senator Investment Group, Scoggin Capital Management, Belfer Management, Pershing Square, and Third Point Partners. HOW TO TAKE BILLIONS FROM WALL STREET 161 cated task so well that the bank no longer needed his help to do He came on board, too. But Brad needed people who didn’t know him, and who knew things he did not know. He needed, it: people with especially, deep understanding of high-frequency a And trading and stock exchanges. Don the first person he found was Bollerman. — even —was how badly he wanted not WHAT EVERYONE NOTICED about Don Bollerman didn’t quite put surprised by his it way this own life. On him top of that, he’d Bronx and carried with the off cigarettes before he a filters if grown up they to be in the He ripped He weighed a resistance to sentiment. smoked them. hundred pounds more than he should and ignored entreat- ies from gonna much his colleagues to exercise or take care die the disdain. young anyway,” he’d way he “Much is say. treated his body, with made of a kind of himself. “I’m His finer feelings he treated something approaching heart,” he said. “I’m more of a feed-yourself-or-die kind of guy.” To Don’s eliminate the possibility of surprise required not that life be especially unsurprising but that he control ings about whatever surprise to manage small produced. On new September his feel- How much he wished these emotions could be seen their least manageable. at a it 11, electronic stock exchange when they were 2001, Don worked on at the twelfth floor of 100 Broadway, five hundred yards from the World Trade Center. He’d arrived seven that morning. Before the stock at market opened, he heard come from upstairs. ing heavy equipment,” he office a bump, which sounded “What we thought memos.” He and said. is that it “Five minutes later his colleagues went as if it had was guys mov- to the it’s snowing window and FLASH BOYS 162 TV heard the news on the office of the towers. “I and so he was thought less The second Stock Exchange. it a direct Then pulls the By staircase.” my face — back first hit. “I felt he that feeling,” tall tower enough fell. “That’s east. He walked Once mind from to drink. attack, new who had Don feel like a bit What couldn’t my to his stuck out in arrived in Harlem, homes with fruit juice throat,” he said. of a pussy, that He got to it and the ensuing market convulsions, killed off electronic stock exchange that anyway, went back to in, his employed him. Don, thought that the business was probably going to die then on to NYU a career at the to finish his college degree, Nasdaq stock exchange. Seven job was to deal with everything that happened trade occurred, but his specific role his general that fell that way.” The the one ran for the Harlem River all. when he outside their “That one caught in I discussed if alone and matter-of-factly up Third the day was how, added quickly, “Actually, me when we across the bridge over the some women were waiting him They them outside, in the blizzard, apartment in the Bronx, sixteen miles in for said. to reach the heat the time they got to the sixth floor, Avenue and then his across on plane see his hands in front of his face. he headed by what hap- view of the Twin Towers, window. You open the barbecue and your whether the towers were over. right away,” he said, his colleagues Church graveyard, over the top of the American face through the feels like about the plane hitting one was an attack shocked than pened next. They had the Trinity it Don understanding was less and years after a important than —both Ronan and Schwab thought Bollerman knew breathtakingly more about the inner workings of the stock exchanges than anyone they had ever met. He’d been privy to just about everything that happened inside HOW TO TAKE FROM WALL STREET BILLIONS 163 Nasdaq, and brought an understanding not just of what had gone wrong but how it might be What had gone wrong, ing or complicated. power of its ability to gain had to do with human nature, and the It The incentives. new rest By giving HFT what rest of the market exchanges, like it wanted understood; and pay- new against), the NYSE, what they asked them for he it. said. “It for did it speed, and was being used for. new wants and needs.” 2005, a year after was incentivized to make in the nature of the exchange, consequences. “It’s “It It a a public went from is ‘Is company had earnings decisions, with The in targets to and to make changes focus on hard to be forward-thinking of corporate America Don. it. fully experience and then Nasdaq had become Don had joined we just thought, don’t think I We new rules caused people to have a it HFT to charge you couldn’t do anything about like all this had couldn’t speak — and then figuring out how was almost “We understood what hit; Don but he had watched Nasdaq respond by giving firms new HFT stock exchanges had stolen market share from the old stock exchanges. it,” cre- and Direct to brokers for their customers’ orders, so that something to trade for BATS (speed, in relation to the HFT of the market; complexity only ment — and —had of high-frequency trading rise an edge on the ated an opportunity for Edge. set right. in Don’s view, wasn’t all that surpris- their short-term when the whole about the next quarter’s earnings,” said this good for the market?’ to ‘Is this bad And then it slides to: ‘Can we get this through the SEC?’ The demon in this part of the story is expediency.” By late 2011, when Bollerman quit his job (“I felt there was a for the market?’ lack of leadership”), derived, Don more than two-thirds of Nasdaq’s revenues one way or another, from high-frequency trading wasn’t shocked or even all that disturbed firms. by what had FLASH BOYS 164 happened, or, if Wall Street he was, he disguised his feelings. were inherently life The brutal, in his view. facts of There was nothing that he couldn’t imagine someone on Wall Street doing. He was fully aware that the high-lrequency traders were prey- ing on investors, and that the exchanges and brokers were being paid to help them to do it. He refused to feel morally outraged or self-righteous about any of it. “I would ask the question, ‘On the savannah, are the hyenas and the vultures the bad guys?’ ” he said. It’s “We have a not their boom fault. in carcasses on the savannah. So what? The opportunity is there.” of thinking, you were never going to change though you might itself. alter the To Don’s way human environment in which it nature expressed Or maybe kind of like the hit,” said Brad, that’s just what Don wanted to believe. “He’s mob guy who cries every now and then after a who thought that Don was exactly the sort of person he needed. Brad wasn’t in the market for self-righteousness, or for people who sentiment. “Disillusion soldiers.” THEIR Don was defined themselves by their fine moral isn’t a NEW EXCHANGE needed Exchange, which was not useful emotion,” he said. “I need a soldier. a name. They called wound up being to exterminate the hyenas subtly, to eliminate the it the Investors shortened to IEX.* Its goal and the vultures but, more opportunity for the kill. To do that, they needed to figure out the ways that the financial ecosystem favored predators over their prey. Enter the Puzzle Masters. * In the interest of clarity, they d hoped to preserve the a problem doing com. To avoid so when they set full name, but they discovered out to create an Internet address: investorsexchange. that confusion, they created another. HOWTO TAKE Back when in 2008, market had become human ordinary it its had understanding, he’d gone looking for techno- who might contents. named Dan RBC. The a pile at 165 occurred to Brad that the stock first He’d Aisen, him open help started Rob with One was precision, he gathered others. ford junior FROM WALL STREET box whose inner workings eluded black a logically gifted people understand BILLIONS a the box and Park; with less twenty-year-old Stan- whose resume Brad discovered in him was “Winner of line that leapt out at the Microsoft College Puzzle Challenge.” Every year, Microsoft sponsored thon. It this one-day, ten-hour national brain-twisting mara- math and computer attracted thousands of young science and three friends had competed, in 2007, against types. Aisen one thousand other teams and had won the whole thing. “It’s kind of a mix of cryptography, ciphers, and Sudoku,” explained Aisen. The solution to each puzzle offered clues to the other puzzles; to be really good at it, a person needed not only tech- nical skill but exceptional pattern recognition. “There’s some element of mechanical work, and some element of ‘aha!’” said Aisen. Brad had given Aisen both a job and a nickname, the Puzzle Master, soon shortened, by was one of the people who had RBC’s helped Puz’s peculiar ability to solve puzzles relevant. Creating a a casino: know Puz create Thor. was suddenly even more stock exchange is a bit like creating creator needs to ensure that the casino cannot in Its some way be to new traders, to Puz. him exploitable exactly how by the patrons. Or, his at worst, he needs system might be exploited, so that he might monitor the exploitation — as a casino “You monitors card counting at said Puz, “and you don’t want the system to be gameable.” The the blackjack tables. trouble with the stock market exchanges —was that they —with were all are designing a system,” of the public and private fantastically gameable, and had FLASH BOYS 166 been gamed: first by clever guys in small shops and then by prop traders at the big Wall Street banks. That was the problem, Puz From thought. ers, the point of view of the most sophisticated trad- the stock market wasn’t a mechanism for channeling capital to productive enterprise but a puzzle to be solved. “Investing shouldn’t be about about something The simplest gaming he a system,” should be “It said. else.” way to design a stock exchange that could not be gamed was to hire the very people best able to game encourage them to take their best Brad didn’t shots. other national puzzle champions, but Puz did. The it, and know any per- first son he mentioned was his former Stanford teammate Francis Chung. Francis worked as a trader at a high-frequency trading him firm but didn’t like his job. Brad invited view. Francis turned up Brad gazed across —and a table: The young man was round-faced and shy and sweet-natured but “Why are you good Francis thought about it at a in for a job inter- just sat there. essentially noninteractive. solving puzzles?” Brad asked him. moment. how good I am,” said Francis. won the national puzzle-solving championship!” “I’m not sure “You just Francis thought about that “Yeah, I Brad had done whose if some more. guess,” he said. skills a lot of these interviews with technologists he could not judge. they could actually write code. He left it to Rob to figure out He just wanted to know what kind of people they were. “I’m just looking for the type of people who won’t get along here,” said Brad. “Typically, the way they describe their experience, and the things they are very self-serving. I’m overlooked.’ ‘I don’t get It’s all enough credit for it’s what because I say, do,’ or about me. They’re obsessed with titles HOW TO TAKE BILLIONS FROM WALL STREET and other things that don’t matter. work with other they do? idea. I try to find out I people. If they don’t know 167 how they something, what do look for sponges, learners.” With Francis he had no Every question elicited some choked reply. Desperate to get something, anything, out of him, Brad finally asked, “All right, me: just tell What do you “I like to dance,” he After Francis had left, this do?” Francis thought about like to said. Then he went completely down Brad hunted it. silent. Puz. “Are you sure the guy?” he asked. is “Trust me,” said Puz. took roughly It enough Francis six to speak up. who would weeks the computer them to he put game.” was Francis some loophole worry a in their logic. whom problem is what upset —including his for The only problem with a and show them which the kid him,” said whose theory Don he’s will Boiler- going to own.” the Puzzle Masters of them had ever worked inside brought in nothing thought they had step in level to really separates man, “without any prior concern is Bollerman dubbed The would “The more than anyone so simple there Spoiler, because every time the other guys figured something out, Francis was had the entire logic of in his head. Francis fought it It the rules they created for into step-by-step instructions “making the system it, And all to follow. Francis alone new exchange for, as wouldn’t shut up. did, he eventually take the exchange and translate for a for Francis to get comfortable Once he a stock was that neither exchange. Bollerman guy from Nasdaq, Constantine Sokoloff, who had helped to build the exchange’s matching engine. “The Puzzle Masters needed a guide, and Constantine was that guide,” said Brad. Constantine was also Russian, born and raised in a small town on the Volga River. He had a theory about why so many FLASH BOYS 168 wound up Russians had inside high-frequency trading. old Soviet educational system channeled people humanities and into math and science. also left its The The away from the old Soviet culture former citizens oddly prepared for Wall Street in the early twenty-first century. The Soviet-controlled economy was horrible and complicated but riddled with loopholes. Everything was scarce; everything was also gettable, to get it. “We had if you “People learn to work around the system. tine. knew how system for seventy years,” said Constan- this The more you who know how to work around the you will have who know how to do it cultivate a class of people system, the more people well. All of the Soviet are skilled at Union for seventy years were people who working around the system.” The population was thus well suited to exploit megatrends in both computers and the United States financial markets. After the fall of the Berlin Wall, a lot of Russians fled to the United States without lish; one way to make the locals never was to a living program a lot their computers. “1 know programmed computers but when they people who get here they say they are computer programmers,” said Constantine. also of Eng- without having to converse with A Russian tended to be quicker than most to see holes built into the U.S. stock exchanges, even if those holes were unintentional, because he had been raised by parents, in turn raised by their own parents, to The role game a flawed system. of the Puzzle Masters was to ensure that the stock exchange did not contain aspects of a puzzle. That no problem inside listed the features them its gears that could be “solved.” To it new had begin, they of the existing stock exchanges and picked apart. Aspects of the existing stock exchanges obviously incentivized bad behavior. Rebates, for instance: taker system of fees and kickbacks used by all The maker- of the exchanges HOW TO TAKE was simply a method BILLIONS FROM WALL STREET 169 paying the big Wall Street banks to for screw the investors whose interests they were meant to guard. The rebates were the The moving traps. bait in the high-frequency were order parts of the traps types — who submits the order to buy or — “market” and “limit” like over his order after acknowledgment on the exchange sell stock retains some control has entered the marketplace.* it Order that the person so exist traders’ flash types. They are an that the investor cannot be physically present micromanage to exist, less obviously, so that the Order types his situation. person who is buying or also selling stock can embed, in a single simple instruction, a lot of other, smaller instructions. The old order types were simple and straightforward and mainly The new sensible. order types that accompanied the explosion of high-frequency trading were nothing like them, either in detail or When, spirit. room * order is the buy 100 shares of Procter in Don P&G is, this case, say, flash crash 80-80.02. If he To was a P&G market order comes with a is submitted and the time dramatic illustration of that a share for risk: Investors P&G and shares might at an investor wishes to a risk: that the it who selling those say, for instance: “I’ll of eighty dollars and three cents a share.” all, order type Say, for instance, a fifty — in market will reaches the market. The submitted market orders same shares for a penny control the risk of a market order, a second order type was invented, the limit not pay $100,000 a share; but shares at and Schwall in submits a market order, he will pay the offering price the time the order The buyer of P&G order. a limit and simplest type. first wound up paying $100,000 apiece. Rob & Gamble. When he submits his order, the market for the shares $80.02 per share. But move between the Puzzle Masters gath- and Ronan and them, there were maybe one hundred to think about The market summer of 2012, in the ered with Brad and is $80 this may By doing so, buy a hundred shares, with he will ensure that he does lead to a missed opportunity —he may not buy the because he never gets the price he wanted. Another simple, and long-used, “good a share, ’til canceled.” “good he buys them, or does not. ’til The investor who says he wants to buy 100 shares of canceled,” will never have to think about it again until FLASH BOYS 170 What purpose did each serve? How might New York Stock Exchange had created an order different order types. each be used? The type that ensured that the trader the order on the purpose buying seemed a small to crush the who used it would trade only if own the other side of his was smaller than his to order; be to prevent a high-frequency trader from number of shares from an market with order type that, for even huge a investor who was about Direct Edge created an sale. more complicated reasons, allowed the high-frequency trading firm to withdraw 50 percent of its order the instant someone something called a tried to act 100 shares of Procter a hundred on shares of Procter & a rebate from the exchange.” As the Post-Only order type Post-Only order to buy at if that a thing? —would cents a share, Post-Only, One say, for — for who example, “I With else a Hide could or want buy to of eighty dollars and three at a limit Hide Not can collect even more dubious per- Slide order, for instance. P&G I weren’t squirrely enough, Slide order, a high-frequency trader hundred shares of eighty dollars a share, of the trade, where now had many The Hide Not would use such a A Gamble am on the passive side if I Not All of the exchanges offered & Gamble at $80 a share says, “I want to buy but only mutations. it. Post-Only order. Slide.” of the joys of the Puzzle Masters was their ability to figure out what on earth order types filed with the The that meant. SEC often and were in themselves puzzles descriptions of single went on —written for twenty pages, in a language barely resembling English and seemingly designed to bewilder anyone who dared to read them. “I considered myself a somewhat expert on market with A me structure,” said Brad. to fully understand Hide Not Slide order “But I needed a Puzzle Master what the fuck any of it means.” — it was just problems the Puzzle Masters solved one of maybe —worked fifty such as follows: The HOW TO TAKE was willing trader said he FROM WALL STREET BILLIONS to buy the 171 shares at a price ($80.03) was on above the current offering price ($80.02), but only if he the passive side of the trade, He where he would be paid did this not because he wanted to buy the shares. this in case the shares offered at $80.02. him He along and bought came at purchase into the market to who $80.02 expressed further demand for at the higher price. A Hide high-frequency trader to cut in created the line in the whoever happened to The Puzzle Masters Not line, place, first be Slide order ask, is HFT at we found common: They were the expense of investors. a disadvantage for the who was person market rock wanted as possible, investors. to we who was to hardwire into the — at wasn’t a high-frequency trader. the high-frequency traders tions of stock want the point of that order, if you exchange’s brain the interests of high-frequency traders cheaply and risklessly to “Most of the order types were designed actually there to trade.” Their purpose expense of everyone for working through the many not trade, or at least to discourage trading. [With] every turned over, way and take the kickbacks paid spent days ‘What a the front of the line. at designed to create an edge for “We’d always was ahead of the people who’d order types. All of them had one thing in to trade?’ ” said Brad. all Hide trader’s those shares. This was the case even if the investor them did channeling as first in line to shares if a subsequent investor had bought the shares a a real investor, The high-frequency Slide order then established P&G sell — — came an actual buyer of stock capital to productive enterprise Not a rebate. the And to obtain information, as about the behavior and inten- That is why, though they made only half of all trades in the U.S. stock market, they submitted more than 99 percent of the orders: Their orders for divining information about ordinary investors. were a tool “The Puzzle FLASH BOYS 172 Masters showed to — me the length the exchanges were willing The Puzzle Masters might not have thought of it first, this way but in trying to design their exchange so that investors came to were also divining the it would remain stalked their prey. safe from high-frequency As they worked through the order that led to a vast appeared it as if there amount of grotesquely — in the stock market. were three when he to Brad, him traded —using second they called “rebate arbitrage” game activities The first seeing an investor try- ing to do something in one place and racing (What had happened traders types, they unfair trading. they called “electronic front-running” at who traders, they ways in which high-frequency taxonomy of predatory behavior created a Broadly speaking, to go to to satisfy a goal that wasn’t theirs,” said Brad. the at to the next. RBC.) The new complexity the seizing of whatever kickbacks the exchange offered without actually providing the liquidity that the kickback was presumably meant to entice. The third, and probably by far the most widespread, they called “slow market arbitrage.” This occurred when a high-frequency trader was able to see the price of a stock change on one exchange, and pick off orders sitting on other exchanges, before the exchanges were able to react. Say, for instance, the sellers sit in on market on both the for sides NYSE P&G shares is on all 80-80.01, and buyers and of the exchanges. High-frequency traders buy on NYSE A big seller comes down and knocks the price at to 79.98—79.99. $79.99 and sell on all the other exchanges at $80, before the market officially changes. This happened all day, every day, and generated more dollars a year than the other strategies billions of combined. All three predatory strategies depended on speed, and to speed the Puzzle Masters turned their attention, once they were done with the order types. They were trying to create a safe HOW TO TAKE place, where every when that, faster a BILLIONS FROM WALL STREET than everyone else? They do couldn’t very well prohibit high- exchange— an exchange offer fair access to all broker-dealers. And, anyway, wasn’t high-frequency trading in itself that was pernicious; its to handful of people in the market would always be frequency traders from trading on the needed to 173 How same chance. dollar stood the predations. It traders; all that to eliminate the unfair advan- by speed and complexity. Rob Park put you know something before everyone Some —some people always people will always get can control is traders starting point You they can was can’t stop make to — co-locating tion about whatever else.* it. is first. What you monetize it.” to prohibit high-frequency from doing what they had done on exchanges one it last. how many moves The obvious will get the information it You else. are in a privileged state. Eliminating the position of privilege impossible it was wasn’t necessary to eliminate high-frequency was needed was tages they had, gained best: “Let’s say it inside them, all other the and getting the informa- happened on those exchanges before every- That helped, but it did not entirely solve the problem: High-frequency traders would always be faster at processing the information they acquired from any exchange, and they would always be faster than anyone else to exploit that information on * The value of the microseconds saved by proximity to the exchanges explained exchanges expanded, bizarrely, have thought to that, when after the people inside them had vanished. the whole of the stock market accommodate thousands of human moved from New York Stock Exchange building on the corner of Wall and Broad streets was 46,000 square Mahwah, which housed box was so great, the exchanges enclose greater amounts of that space so that they might roughly the size feet. The NYSE the exchange, was 400,000 square feet. Because the value of the space around the black pily inside a space needed traders into a single black box, the building that housed the exchange might shrink. Think again. The old data center in why the You might a floor that of a playhouse. sell it. expanded to IEX could function hap- FLASH BOYS 174 new exchange would be other exchanges. This to execute trades the orders it on and itself was unable The Puzzle Masters wanted to execute. to encourage big orders, and larger-sized investors with a lot of stock to sell who had investors a lot P&G trades, so that honest might with honest collide of stock to buy, without the intercession of HFT. If some big pension fund came to shares of required both to route, to the other exchanges, and found only 100,000 IEX to buy for sale there, a million would it be exposed to some high-frequency trader figuring out that demand wanted ply of to stock unsatisfied. “We said Brad. “randomized HFT firm delay.” of ideas about all sorts to the sup- how to solve the had professors coming through here conFor instance, one professor suggested Every order submitted exchange would be assigned, it its The Puzzle Masters on the other exchanges. entertained speed problem. stantly,” was shares be sure that they could beat any P&G They P&G for entered the market. at new to the random, some time lag before The market information some quency trader obtained with a stock high-fre- his 100-share sell order, the sole intention of which was to uncover the existence of a big buyer, might thus move so slowly An order would become, The Puzzle Masters HFT that it would prove of no use to him. like a lottery ticket, a matter instantly spotted the problem: of chance. Any decent firm would simply buy huge numbers of lottery tickets to increase chances of being the 100-share its collided with the massive buy order. “Someone the market with orders,” said Francis. sell order that will just flood “You end up massively increasing quote traffic for every move.” It to was Brad who had get in as close away as possible? to the Put the crude first idea: exchange as possible. Why Everyone is fighting not push them as far ourselves at a distance, but don’t let anyone else be HOW TO TAKE there. FROM WALL STREET BILLIONS In designing the exchange, they the regulators would wanted. Brad kept tolerate; a close they couldn’t just do whatever they eye on what the regulators already had New York approved, and paid special attention when Exchange won the SEC’s approval for the strange had done in Mahwah. They’d fortress in the 175 needed to consider what the Stock thing they built this 400,000-square-foot middle of nowhere, and they planned to sell, to high-frequency traders, access to their matching engine. But the moment they announced their plans, high-frequency trad- ing firms began to buy up land surrounding the fort — so that NYSE matching engine, without paying privilege. In response, the NYSE somehow they might be near the the NYSE for the persuaded the SEC to let banks or brokers or space inside the fort in one of two HFT the to firms were put HFT’s their They’d NYSE do idea buyers and distance was The Mahwah and so the banks and brokers and Why not create the distance that under- it,” Brad said. (the “There was traders precedent: let IEX IEX computer that have to matching engine) from the place a “Unless the regulators ” they’d to establish the sellers places to without selling high-frequency traders the right ‘You must allow co-location,’ The NYSE or Manhattan. from those computers in the same building? let Any forced to buy space inside the fort from thought: strategies, to connect to the New Jersey, a signal strategies; all NYSE. Brad mines Newark, move undermined EIFT a rule for themselves: firms that did not buy (expensive) would be allowed places: time required to them make HFT at said, forbid it. matched some meaningful connected to “point of presence”), and to require anyone IEX (called the who wanted to trade to connect to the exchange at that point of presence. If you placed every participant in the market far enough away from the exchange, you could eliminate most, and maybe all, FLASH BOYS 176 of the advantages created by speed. Their matching engine, Weehawken, New Jer- sey (they’d been offered cheap space in a data center). The only they already knew, would be located in question was: it Where to put the point of presence? “Let’s put someone in Nebraska,” said, but they all knew would be it harder to get the already reluctant Wall Street banks to connect to their it. market if The Nebraska. once it Omaha the banks had to send people to Actually, though, it wasn’t necessary for anyone to delay needed only to be long enough to do move to for had executed some part of a customer’s buy order, IEX, to beat HFT in a race to any other shares available in the marketplace at the same price — that to prevent electronic front-running. is, needed to be long enough, moved on any exchange, also, for to process the change, prices of any orders resting off —in the way, he ran his on it, determine if he and to move the so that they didn’t get picked 320 microseconds; case, to NYSE that The off, when was being ripped off inside the dark pools run by the big Wall Street banks. (That “slow market arbitrage.”) It a share price Rich Gates had been picked say, that tests to IEX, each time to prevent is, necessary delay turned out to be was the time it took them, in the worst send a signal to the exchange farthest from them, the in Mahwah. Just to be sure, they rounded up it to 350 microseconds. The new stock exchange also cut off the food source for identifiable predators. Brad, when he was cheated because his orders had arrived HFT a trader, first guys had picked up his signal and raced exchanges. The fiber routes through New at BATS, where him to the other Jersey that handpicked were chosen so that an order sent from other exchanges arrived at them all at all had been precisely the IEX Ronan to the same time. (He thus achieved with hardware what Thor had achieved with HOW TO TAKE BILLIONS FROM WALL STREET Rich Gates had gotten himself picked software.) Street dark pools because the dark pools enough had made the Wall Street banks’ it — To prevent legally. new it fast possible for a high-frequency trader (or own traders) to exploit the orders inside same thing from happening on the IEX needed exchange, had not moved The slow movement of the dark to re-price his order. pools’ prices 177 off in the Wall to be extremely —much fast their faster than any other exchange. (At the same time that they were slowing down everyone speeding themselves exchanges, IEX who up.) traded on their exchange, they were To “see” the prices didn’t use the SIP or on the SIP but instead created their tures of the entire stock market. for paths from their on the other stock some phony improvement own HFT-like pic- private, Ronan had scoured computers in Weehawken to New Jersey exchanges; there turned out to be thousands of them. the fastest subterranean routes,” said used was created by EIFT for The 350-microsecond race. It ensured that delay worked wider market than even the be fastest “We Ronan. “All the HFT. One hundred IEX would the other all like a head faster to see used fiber we percent of it.” start in a foot- and react to the high-frequency trader, thus preventing investors’ orders from being abused by changes in that market. In the bargain, who would everyone else’s to orders onto To the it prevented high-frequency traders inevitably try to put their computers nearer than IEX’s in IEX more create the Weehawken —from submitting quickly than everyone 350-microsecond new exchange roughly delay, they thirty-eight miles their else. needed to keep from the place the brokers were allowed to connect to the exchange. That was a problem. Having cut one very good deal to put the exchange in Weehawken, they were presence in a data offered another: to establish the point of center in Secaucus, New Jersey. The two data FLASH BOYS 178 were centers than ten miles apart, and already populated less by other stock exchanges and (“Were going came from a them from an and new stick it A HFT firm: Coil the fiber. Instead ot running straight places, coil thirty-eight miles compartment the in a bright idea who had just joined employee, James Cape, between the two fiber the high-frequency traders. all into the lion’s den,” said Ronan.) size the effects of the distance. And mation flowing between IEX and that’s what they all of fiber of a shoebox to simulate did. the players The on it infor- would thus go round and round, in thousands of tiny circles, inside the magic shoebox. From the high-frequency it was been banished as if they’d to traders’ point West Babylon, Creating fairness was remarkably simple. They would not any one trader or investor the right to put to to the exchange, or special access to data They would pay no kickbacks both instead, they’d charge nine one-hundredths of to brokers or sides a cent They’d allow just three order Peg, which meant his from the exchange. banks that sent orders; of any trade the same amount: (known per share types: market, limit, as 9 “mils”). and Mid- Point that the investor’s order rested in were quoted in the wider market $80.02 or $80.01. sell at “It’s $80), a sell computers next between the current bid and offer of any stock. If the shares of Procter ble of view, New York. & Gam- 80-80.02 (you can buy at Mid-Point Peg order would trade only at kind of like the at Brad. fair price,” said Finally, to ensure that their own incentives remained as closely aligned as they could be with those of stock market investors, the new exchange it to own who needed The yield did not allow anyone any piece of first to design of the all sorts of it: hand new new Its who could trade directly on owners were all ordinary investors their orders to brokers. stock exchange was such that it would information about the inner workings of HOW TO TAKE BILLIONS FROM WALL STREET — and, indeed, the U.S. stock market For instance, ers formed do still Once on to trade It it. so, after their the new markets, they should unfair advantages had been eliminated. stock exchange how much watching what, trad- high-frequency traders per- a valuable service in the financial be able to see new welcomed high-frequency did not ban but it who wished 179 the entire financial system. opened of what HFT for business, IEX would did was useful simply by anything, high-frequency traders did on the it exchange, where predation was not possible. The Puzzle Masters’ only question was whether, in their design, they had accounted for every possible form of market predation. That was the one thing even they did not know: whether they had missed something. THE HIDDEN PASSAGES and trapdoors that riddled the exchanges enabled a handlul ot players to exploit everyone didn’t understand that the the former. need As Brad put it, “It’s like you run game of Texas Flold’em by the deck doesn’t have any jacks or queens in tell the other people who come get people into the casino? there.” By the were designed summer to to play You pay it, ers, You few them that telling and and you invite a that you won’t with them. Flow do you the brokers to bring them of 2013, the world’s financial markets maximize the number of collisions ordinary investors and high-frequency traders of ordinary investors, precisely for this casino, to get players in to attract other players. players in to start a the latter else; game had been designed and for the — at between the expense benef it of high-frequency trad- exchanges, Wall Street banks, and online brokerage firms. Around those collisions an entire ecosystem had arisen. Brad had heard many firsthand accounts about the nature FLASH BOYS 180 One came from of that ecosystem. who, until 2012, TD for Omaha, where TD Ameri- “You go out said. Everything a share. order flow is as good.’” is publish for the off-the-record as possible,” said Nagy. “They For us.” how much its paper a trail. phone part, TD You had call. on Ameritrade was required to per share they were a line labeled down to fly making from but not the total amounts, which were buried on statements no one “The payment a never have an email or even meet with deals to a steak negotiations were always done face-to-face, because involved wanted to leave tice Nagy you two cents dinner. ‘We’ll pay to fly to was based, and negotiate with Nagy. “Most of the tend to be handshake deals,” The Chris Nagy, for selling the order flow Ameritrade. Every year, people from banks and high- frequency trading firms would trade man named a had been responsible the prac- its income “Other Revenue.” “So you can see the income, but you can’t see the deals.” In his years selling order flow, things — and he related them both Nagy to noticed Brad and a couple of team when his he came to visit them to find out why he kept hearing about this strange new thing called IEX. The first ket complexity created by Reg NMS — the was rapid number of stock markets, and in high-frequency mar- that the growth trading in the — raised the value of a stock market customer’s order. “It caused the value of our flow to triple, a least,” Nagy couldn’t help but notice was that not said. all The other thing he of the online brokers appreciated the value of what they were selling. trade was able to sell the right to execute to high-frequency trading firms for The its TD Ameri- customers’ orders hundreds of millions a year. bigger Charles Schwab, whose order flow was even valuable than TD Ameritrade’s, had sold in 2005, in an eight-year deal, for only its flow to UBS more back $285 million. (UBS HOW TO TAKE FROM WALL STREET BILLIONS 181 charged the high-frequency trading firm Citadel some undisclosed sum “Schwab to execute Schwab’s trades.) billion dollars on the table,” ing their customers’ orders, Nagy it A said. seemed lot way to money high-frequency know would be traders sell- Nagy, had no idea of to the value of the information the orders contained. unsure; the only left at least a of the people Even he was to find out how much were making by trading against slow-footed individual investors. “I’ve tried over the years find out how much money was trading],” Nagy said. “The market makers to share their performance.” simple What Nagy stock market order was, retail high-frequency traders, easy kill. don’t have algos. Our are always reluctant did know was that the from the point of view of “Whose valuable?” he said. “Yours and mine. We [to being made by high-frequency order flow is the most We don’t have black boxes. — quotes are late to the market a full second behind.”* High-frequency traders sought to trade with ordinary investors, who had as often as possible They slower connections. were able to do so because the investors themselves had only the of what was happening to them, and also because faintest clue the investors, even big, sophisticated ones, had trol their own orders. stock market order to that order as its own When, say, Fidelity no ability to Investments sent Bank of America, Bank of America — and behaved as if it, the information associated with that order. not Fidelity, cona big treated owned The same was true * In 2008, Citadel bought a stake in the online broker E*Trade, which was floundering in the credit crisis. The deal stipulated that E*Trade route some percentage of customers’ orders to Citadel. At the same time, E*Trade created trading division, eventually called orders for itself. Citadel’s founder G1 Execution and CEO, Kenneth out E*Trade publicly for failing to execute its its own its high-frequency Services, to exploit the value of those Griffin, pitched a customers’ orders properly. fit, and called FLASH BOYS 182 when an broker. individual investor bought stock through an online The moment he pressed the Buy icon on his screen, the business was out of his hands, and the information about his intentions belonged, in effect, to E*Trade, or TD Ameritrade or Schwab. But the of the nine big Wall Street banks that role in this controlled 70 percent of all stock market orders was plicated than the role played by more com- TD Ameritrade. The Wall Street banks controlled not only the orders, and the informational value of those orders, but dark pools in which those orders might be executed. The banks took different approaches to milking the value of their customers’ orders. All of them tended to send the orders first to their own dark pools before routing them out to the wider market. Inside the dark pool, the against the orders themselves; or they could bank could trade sell special access to the dark pool to high-frequency traders. Either way, the value of the customers’ orders was monetized —by bank, for the big Wall Street bank. If the execute a stock market order in own directed that order kickback for first —when it its the big Wall Street bank was unable to dark pool, the bank exchange that paid the biggest to the the kickback was simply the bait for some flash trap. It the Puzzle Masters were right, nated the advantage of speed, investors’ stock exploited on and the design of IEX elimi- IEX would market orders to zero. this new exchange tained was worthless — if the —who would pay reduce the value of If the orders couldn’t be information they con- for the right to execute them? The big Wall Street banks and online brokers charged by investors with routing stock market orders to IEX would sur- And that, as everyone involved understood, wouldn’t happen without a fight. render billions of dollars in revenues in the process. HOW TO TAKE One BILLIONS afternoon during the FROM WALL STREET summer of 183 2013, a few months before the exchange planned to open for business, Brad called a how to make the big Wall Street banks IEX had raised more capital and hired more peoand moved to a bigger room, on the thirtieth floor of 7 meeting feel ple to figure out watched. World Trade Center. There window whiteboard met a 9/11 memorial. Don was no separate place still however, so they gathered in a corner that offered a spectacular front of the whiteboard The twenty a view of the leaned with his back against the window, Rob along with Ronan, Schwall, and bin. to meet, of the big room, where and took a Park, while Brad stood in whiteboard marker out of a or so other employees of IEX remained at their desks in the room, pretending that nothing was happening. Then Matt Trudeau appeared and joined only person in the room who had in. Matt was the ever opened a brand-new stock exchange, and so he tended to be included in every busi- Oddly enough, among them he was ness discussion. nature, a businessman. He’d entered college to and then, deciding he lacked the talent to and thinking he might make an academic, had the anthropology department. it as He didn’t gist, either. Atter college he’d found ance claims — a by make it as a painter, moved into become an anthropolo- work job he judged to be least, major in painting adjusting auto insur- among the world’s most soul-sucking. One day on sion switched on CNBC and wondered, “Why are there two to separate ticker tapes?” years in the later, style stock said. lunch break, he noticed a televi- began to study the stock market. Five mid-2000s, he was opening new, American- exchanges in foreign countries for mystifying he He a name Chi-X “We spent the a company with the Global. (“It was marketing gone awry,” first fifteen minutes of every meeting try- ing to explain our name.”) He’d been one part businessman and FLASH BOYS 184 He met one part missionary: with ments, wrote white papers, and sat officials of various govern- on panels to extol the virtues of American financial markets. After opening Chi-X Canada, he’d advised firms trying to open stock exchanges in Singapore, Tokyo, Australia, Hong Kong, and London. “Did doing God’s work?” he said efficiency was something important As he spread but notice the American for the — it some of the that economy.” the HFT exploit ordinary investors. In 2010, felt less and He less showed exchange’s matching Then he began to hear guys might be shady, that stock exchanges had glitches built into them that doing, but he and nothing until the high-frequency traders engine, and turned the exchange around. — was I financial gospel, he couldn’t help stuck their computers beside things think I did think market I A new exchange would open, a pattern: would happen on up, “No. But later. HFT could use to couldn’t point to specific wrong- easy about his role in the universe. Chi-X promoted him to a big new job. Global Head of Product; but before he took the job he came across an Internet post by Sal fine detail, Arnuk and Joseph how Saluzzi.* The post showed, in data about investors’ orders provided to high- frequency traders by two of the public exchanges, Nasdaq, helped investors, HFT discern investors’ Arnuk and BATS trading intentions. Saluzzi wrote, “have no and Most idea that the pri- vate trade information they are entrusting to the market centers is being made public by the exchanges. The exchanges are not making this clear to their clients, but instead are actively broad- * Arnuk and Saluzzi, the principals of Themis Trading, have done more than anyone explain and publicize the predation in the in this book than they Markets. new stock market. receive but have written their They deserve more own book to lines on the subject, Broken HOW TO TAKE BILLIONS order flow.” “It was the at BATS of HFT 185 in order to court their credible evidence of Big Foot,” first He dug around on said Matt. FROM WALL STREET HFTs casting the information to the his own and saw that the and Nasdaq that queered the market glitches for the benefit weren’t flukes but symptoms of a systemic problem, and that “many other market quirks were there that were little potentially being exploited.” He was man then in an for the new awkward position: that of a public spokes- integrity of that market. “I’m at the point I who doubted American-style stock market where I no longer can authentically defend high-frequency trading,” he look us exporting our business at model the feel said. “I to all these different He was thirty- four years old, and married, with a one-year-old child. Chi-X countries and I think. It’s like exporting a disease .” was paying him more than $400,000 idea what he was going want “I don’t limited years to say I’m do to earn to an amount of time on of.” He this planet. I to I hadn’t lived want my to near Liberty Plaza, and open a new Ronan stock exchange. for doomed. Then, afterwards, November and new exchange. In life a be twenty in a I at the explained he’d just “My first way I McDonleft RBC reaction was, I feel so his future. They’re just asked myself, ‘What causes a bunch a million a year to quit?’ ” asked to whom he’d met when HFT inside his Canadian badfor the guy,” said Matt. “He’s just destroyed of people making quit. Ronan, run cables exchange. In October 2012 they met for coffee ald’s he up and “But you have said. don’t with no yet, kicked around for the better part of a year before he thought to call Ronan came through a living, he idealist,” from now and thinking could be proud And a year. Ronan some more He came back in questions about this December, Brad hired him. Standing in front of the whiteboard, Brad now reviewed the FLASH BOYS 186 problem hand: at It was unusual an investor to direct his bro- for ker to send his order to one exchange, but that were preparing determining to if the do with IEX. But these is what investors investors had no way of Wall Street brokers followed their instructions and actually sent the orders to IEX. The report investors typically received sis, or as to from their brokers — the Transaction Cost Analy- TCA—was useless, so sloppily and inconsistently compiled be beyond Some of it came time-stamped analysis. second; some, time-stamped in tenths of microseconds. it told you which exchange you traded on. As no way know it and the one immediately hardly determine if you had traded ‘Where did “What if “We tor It isn’t to allow really possible.” ever got here?” asked Don. investor “It violates Rob we Park sensibly. our confidentiality agree- might hand Bank of America an order and also ask that IEX to route it to IEX. The inves- be permitted to inform him of the And yet Bank ol America might refuse, on principle, IEX to inform the investor that they had followed his instructions — on of America’s “Why Pandora’s an answer to the brokers.” An outcome. “It’s trade?’ I Bank of America broker might at a fair price. “It’s a said Brad. “Just getting if they can’t,” said True. ask the after. If you didn’t they [investors] send us their trade orders and check them to see ment with of was the order of the trades in the stock market, you could box of ridiculousness,” question: a result, there determine the context of any transaction, the event to immediately before even to the None the grounds that doing so would reveal Bank secrets! can’t we just publish what happened?” asked the banks’ information,” said Ronan. Don. “We can't publish what happened to an investor’s trade because what happened to the investor is Goldman Sachs’s information?” HOWTO TAKE Ronan was FROM WALL STREET BILLIONS incredulous —but then he knew less 187 about than this the others. “Correct.” “What can they do to us if we do “Probably just a slap — it on the wrist the Brad wondered aloud if it was shut us first camera,” he fact that it’s Don. He wore a rugby banks a t-shirt that said but he didn’t They Don later put “The it, maybe because he sensed “It's like said Brad, feel as saying, ‘I know didn’t Life, didn’t put all it that they all not. But my “We Or can I there’s still this coffee pots won’t ing camera. knew “I camera. know It it. it’s this office,’” can run in and run out try to catch may be plugged And whoever if “We just want Somewhere is room honking a it, — or steal- on.” it,” added phone rang, and the sound was in a small The room was an open the people in in fucking the brokers scared they’ll check.” in the big as jolting as a car with those decide to hate us, we’re don’t really give a fuck if the investors use Ronan. night. install a he so bluntly to the others, and run in and run out and keep checking and someone. as big Wall market power. As think people are stealing in with growing enthusiasm. at to deal their said and tossed comfortable guys had worked brokers, if they End of story.” He fucked. community,” Love Aquatic I none of them had ever had customer. where security alter behavior.” ball to himself, as a a don’t care if it’s even turned on. Just the might to appear. All these other Street banks; real time, market orders. “Like finger in the eye of the brokerage “It’s a wished “You said. there Don. mechanism possible to create a through which investors might be informed, in their brokers sent their stock down?” time,” said but the young pit, men town in the middle of the with no barriers between inside it behaved as if they FLASH BOYS 188 worked with They were, walls around them. men. The exception, Tara McKee, had been at RBC Brad found until personal assistant. (“The what out do — I just when he left of it, I as new 2009, and asked her to be his time work I met him, I said, don’t care ‘I for him.’ ”) She’d followed him the bank, even after he tried to talk her out The of technologists Brad had assembled cast place Tara found even put together said. to but one, young he couldn’t pay her properly and didn’t think she could tolerate the risk. this want her, in first all a research associate at RBC. “Some of them “For geniuses, they are They were They don’t think at the one he’d dumb,” she really pampered: They are really together a cardboard box. They think you more peculiar than can’t even put you do something. somebody.” call amazingly self-contained. This meeting con- also cerned them all— compelling the big Wall Street banks’ cooperation might mean the difference between success and they all at least feigned indifference. The — even about each of willed incuriosity with a lot we need solvers, of the guys to and work is on.” yet, to other. was funny. To a was —but a kind “Communication not that great,” said Brad. It failure etiquette here “It’s something man, they were puzzle each other, they remained unsolved puzzles. Schwab looked over the desks and shouted, “Whose phone is that?” “Sorry,” “It’s a someone nanny,” said demeaning. It said, and the ringing stopped. Don, of Brad’s could be a strain on security camera idea. “It’s the relationship.” “When you get patted down in the airport, do you who pat you down?” asked Brad. hate the people “I fuckin’ hate them,” said Don. “I say, ‘I’m glad you’re checking my bags, because that you’re checking other people’s,’ ” said Brad. means HOW TO TAKE “The problem is that BILLIONS FROM WALL STREET everyone is carrying marijuana through it’s because they’re guilty,” said 189 the checkpoint,” said Schwab. “If anyone gets fucking angry Brad hotly. “I’m sorry,” said Don. “I’m bomb this airplane. and white and I’m not gonna fat shouldn’t get extra swabbing.” He’d stopped I tossing the rugby ball. “Is there some use He was Schwab. for this other than policing brokers?” asked “Can we asking, the secrets of others believed own police The person among them most realizing it?” it was them without adept at IEX possible for their uncovering keep to its affairs secret. “No,” “So said Brad. it’s a nanny,” said Schwab with 1 Don. “Broker Nanny,’ said patent “It’s a a sigh. great name. Shame we can’t it.” The meeting went quiet. This was just one of a thousand arguments they’d had in designing the exchange. The group was roughly Brad) —between people (Ronan and, split who wanted banks, and people to a lesser extent, to pick a fight with the biggest who thought it was insane Wall Street to pick that fight Rob and Matt hadn’t yet (Don and, to a lesser extent, Schwab). come clean, but for different reasons. After his initial suggestion had been swatted away, from the chaos,” Rob had gone said Brad. “He doesn’t solutions to the problems they [the are illogical because they solve a Matt Trudeau, also observe. “I’ve always I quiet, web. He may said. “Rob is farthest Wall Street brokers] create problem that is illogical.” often tended to step back and felt a little hung around with,” he silent. meet with brokers. The outside the groups of people He was a natural conciliator as have quit his job on principle, but he didn’t enjoy FLASH BOYS 190 even the internal kind. conflict, Matt now we wildly successful and of all Matt. we say No moment firsthand launch and we’re roll this out.” arrival: successful the He knew might not be jaded enough,” let’s never have to That thought was dead on would be wildly “I “But said carefully. one believed they they launched—least what happened when exchange opened: nothing. Chi-X Canada was success —20 percent of month it now —but the Canadian market had traded 700 shares total. in new a huge a first its Entire days passed with- out a single trade on that exchange; and the next few months much weren’t IEX better. And that didn’t have the luxury Their new tion, but effects was what success looked of going months without like. activity. stock exchange didn’t need to be an instant sensa- had it to host enough trading to illustrate the positive of honesty. They needed to be able to prove to inves- tors that an explicitly investors than needed all fair exchange yielded better outcomes the other exchanges. To prove data; to generate that data, they needed trades. If the big Wall Street banks colluded to keep trades off IEX, the exchange would be stillborn. And they all “They’re gonna be pissed,” said Schwab “We’re in instructions discussion. a fight,” said Brad. “If It’s new it. finally. every client felt like their were being followed, we wouldn’t be having It’s not about IEX wanting ker in the face for no reason. enemy?’ knew about saying It’s to for the case, they this go punch some bro- not about saying, Who is our who we are aligned with. We’re aligned with the investor.” “They’re “Are we still gonna be pissed,” said Schwab. really in the police business?” asked “Maybe we don’t have to have “Maybe we just have it at to create the illusion all,” we Don. added Schwab. have it. We talk to HOW TO TAKE buy the that side FROM WALL STREET BILLIONS about having it, and they whisper to might be enough.” “But they’ll know,” all keep the brokers’ junk clients’ junk private. Brad offered one Don. “They know we have said And private. And a chat as room which in investors was happening. the trade they can always get their broker on the phone and me what the fuck is to the broker has to keep the the client can’t opt out.” last idea: could converse with their brokers “Or 191 their brokers on,’ ” going he said. say, ‘Tell always been a “It’s solution.” “They’ve never done it,” said Ronan. “They’ve never been motivated Investors had never been given a to do it,” said Matt. True: compelling reason to favor one stock exchange over another. “You get Danny Moses in a chat Brad, referring to the head trader “But Danny’s “ Argy-bargy I a bit “You got room with Goldman,” wanker. Tosser. Don. Don teaching Now you Irish epithets, one at a time. got argy-bargy,” said Ronan. “You do nothing, and everyone does what they want,” Brad. “You do something and you can by creating the eliminate? By tool, Is it said influence behavior. But, do we incentivize behavior we want shining the light, do outside the light? said Seawolf. “He’ll ask them.” argy-bargy,” said Ronan. like that,” said Ronan had been at like we to create a gray zone, just Reg NMS, where you create the very thing you’re trying to get rid of?” “Shining a light creates create this bright line, you shadows,” said Don. “If you try to are going to create gray zones on many we either side.” “If we sincerely believe might not want to do it,” it creates too said Brad. blind spots, FLASH BOYS 192 “If we bill as a it nanny and gonna look like assholes?” nanny Just leave the kids home you can think of any other “If that at all. drunk on the couch, she’s added Don. “Better not would help,” said Schwall, might disguise “I’m less their actions. bullish be honest. Because nanny on this who I alone.” clung to his hope that they was before,” secret cops. said Brad. “I’ll drunk nanny might not be a we have a possible use for this fucker, That they might be than are to better than no at all.” “How drunk can a nanny get?” asked Ronan idly. Brad tossed the marker back into the whiteboard can see why system is the client has been left bin. “You in the dust,” he said. “The designed to leave the client in the dust.” Then he turned to Don. “At Nasdaq did they talk about this?” “No,” For a said Don, leaning back moment, Brad looked against the at Don, and window. at view the only partly concealed. In that moment, he might been, not on the inside of his on the outside looking people out there ? in. as new exchange looking How did Out there, where that he well have out, but they seem to others? To the the twin symbols of American capitalism once loomed, reduced in a few hours to a blizzard of office memos and a ruse or a species of stupidity, and where the people a ruin. Out there, needed them to succeed hadn’t the tence. But out there a lot where idealism was faintest idea who either badly of their exis- of things happened. People built new towers to replace the old ones. People found strength they didn’t know they had. and bracing And people were already coming to their for the war. Out there, anything was possible. aid, CHAPTER SEVEN AN ARMY OF ONE O n the morning of September took the subway from his as he did every day. As usual, he wore headphones and and pretended that the other people on the listened to music, train didn’t exist. the others was The that difference were harder than usual other. “Nobody years old, in talks to when you tall between he was running train feeling, feel late, to ignore. that morning and something They were off.” is talking to each “It He was was a weird twenty-six and broad, with hooded eyes that saw everything one shade of gray or another. Born in Croatia, into long the United States when he was Queens, and he worked on cally named Wall ately next him. a moved with a small child. He’d grown up 30 Broad Street, New York Stock Exchange. precisely he did lines his parents to tech help desk for the crypti- Street Systems, at door to the What all and the people on the each other,” said Zoran. of fishermen and stonemasons, he’d in 2001, Zoran Perkov 11, home in Queens to Wall Street, on Wall immedi- His job bored Street Systems’ tech help FLASH BOYS 194 desk didn’t matter. He wouldn’t be doing much it longer. In the next few hours, he’d discover a reason for doing something else. This discovery with it — and the clear sense of purpose that would put him on a course to came be of serious use to Brad Katsuyama. The subway in from the hole morning the car was a silent talking to each other it in the all ground movie. Zoran watched the people the way Wall to he noticed the necks light, tilted gazing upward. He, too, looked up, just the South Tower. just saw He “You Street. in front of Trinity as the second plane couldn’t see the plane,” he said. this explosion.” Work work. isn t work what to find out is spotted the same pretty on his way in. with his friends, who worked on the his The and went to got friends there. I going on.” Outside the front door, he woman with also crying. a cigarette He went he always saw in the building.”) checked upstairs, One —which tower Zoran couldn’t recall. in the buildings his friend way said. “I and called some guys he’d grown up with them and they agreed When me,” he He saw peo- or around Wall Street. Twin Towers more worked for street (“You know, the one hot chick She was smoking but in hit “You took off his headphones and heard the sounds. “All around running up Broadway. He crossed the went into back and the eyes people crying, people screaming, people puking.” ple Ascending Church and of them worked in around the towers. to use his office as their from the Twin Tower A He couple reached meeting point. arrived, he said that on out he’d heard the bodies hitting the ground. small group of five friends set out to escape. They dis- cussed strategy. Zoran argued for walking out, up Broadway; the others voted to leave Zoran, and back down on the subway. “Democracy won,” said into the Wall Street station they went. It AN ARMY OF ONE turned out that them this apart; three was not an original 195 The crowds idea. of them squeezed into one and another pushed into the next forced while Zoran was such “It car. car, mixed a crowd,” said Zoran, “not your usual subway crowd.” There were these Wall Street people; guys all in their colored jackets; people from the stock exchange you just never saw there. The car lurched out of the station and into the dark tunnel, then stopped. “That’s when my The tunnel popped,” said Zoran. “Like ears swimming under when you go water.” with smoke. Zoran had no idea what had tilled tunnel was had popped, why —why open window, and of smoke —but he noticed guy trying happened the his ears to a he hollered him at screamed back it. Die. It’s at Who to stop. Zoran. “It’s gave you the authority? the guy Zoran shouted. “Breathe smoke'' that fucking simple.” full a The window stayed shut, but The car holding his the car remained fractious and unsettled. other friends was tranquil. People bent over, praying. The conductor came on and announced to return to the who Wall Street station. To that the train needed general concern, the guy drove the tram walked from the front car to the back car, did whatever needed to be done to allow the train to go the wrong way inside a tunnel, and jolted it back Irom whence had come. But not completely: Only the front two The people access to the platform. the train needed to That’s when Zoran crowd trying to form said Zoran. “He’s in so it doesn’t probably him file make fit noticed the old I what was now the rear of man — exit. his neighbor, in a a line to exit the train. “He’s got a cane,” him very in front of me. gained out through the cars to reach the an old sure this in it cars — suit he’s well. I gotten thinner and smaller, remember thinking: So I should kind of kept guy doesn’t get crushed. felt responsible for him.” Half-guiding the I just 196 old FLASH BOYS man, he nudged his way back up tion and onto Wall Street. “We get to street level, and And Zoran. said I the steps of the Then everything went I had to lost the old guy. realize From it that subway sta- totally black. was street level,” moment was just I paying attention to everything around me.” He now “Over couldn’t see, but he could hear people shouting. Over here! the friend here!” he heard who’d been someone scream. He and subway car with him followed in the the sound of the voices, walking into the until they’d pregnant wall. been inside woman, He went sitting to her, began on the made floor ’ still he recalled. You need the building said, some left. faceless the projects, of water and They walked with her back against all a worked. The black He could now see more to stay in here.” east air out- some reason everything had and north A or less cop inside Zoran grabbed his until they arrived at apartment buildings on the Lower East Side. said it he noticed was the where they were, and which direction was which. triend and to be didn’t realize sure she wasn’t about to give birth, to acquire a color. “For this beige-like tone, What for a minute. then gave her his phone, which side what turned out —though Zoran American Express building “It’s Zoran, “and people are coming out with cups of their cordless phones. To help. That’s when I started to cry.” Eventually they reached the FDR Drive and continued due north. That might have been the oddest feeling of the entire morning, that walk along alone. It was quiet. a stretch being they encountered was a half-dressed them on began a FDR. They were human cop who roared past of the For an amazingly long time, the only motorbike toward the catastrophe. Then the papers to flutter down from the address of the above. On World Trade Center. them Zoran could read AN ARMY OF ONE To 197 Zoran found the whole experience exhilarating say that well, that wouldn’t be quite right, though, as he told his story, he said that “somehow that there hadn’t know what feel guilty I been even a about telling moment when it.” It he had was more felt he should do next. He’d been jarred into a he didn’t new kind of awareness, and interest in the people around him, and he liked the feeling. His reactions had surprised him into an observation did not about himself. “I was impressed “I didn’t use as an excuse for anything. it that wasn’t afraid of those situations. I like being in realized he to be. “It a I like fall What apart,” it tells said. is that I moment he to a crisis than he expected himself realized I’ve started to give a shit about said. days later he returned to work, but he’d been biffed from an ill-defined career path onto another, clearer one. him to be in a job that required to perform in worked on the technology end of Wall for pressure, that’s he me being front and center. could even pinpoint the was better suited was when other people,” he Two He drama.” I I Street — at you and were looking electronic stock market. you ran an what Zoran was doing He wanted a crisis. If By early 2006, Nasdaq. “They just sat me in front of four machines with buttons that could, like, destroy everything,” he said. “It was the best thing in the world. Every day was the Super Bowl. The value of what you were doing so high.” who it. The feeling of the job was hard to get across to felt anyone wasn’t a technologist, but there was definitely a feeling to “Put it this way,” said Zoran. “If I fuck up, I’m going to be in the news. I’m the only one the only one who He’d learned can fix this the who can break it, and if it breaks I’m it.” hard way, of course. Not long after he started at Nasdaq, he’d broken one of the markets. (Nasdaq has owned —Nasdaq several markets OMX, Nasdaq BX, INET, 198 FLASH BOYS PSX.) happened when he was making changes to the system It He during trading hours. people around him entered a nect one event to the other. the ensuing bedlam. him a it on the stock market few seconds the A former Nasdaq colleague recalled remember seeing people running around I and screaming while at command, then heard panicking; but he failed to immediately con- was happening,” he his computer to realize that, said. screen: Zoran looked up was frozen. It It took even though the thing he’d been working on should have had no connection to the market in real time, he had somehow shut his entire market down. It took him another few seconds to see exactly Then he it. fixed it, to finish the crisis seconds, during how he had done and the market resumed trading. From had which lasted all trading had simply ceased. “I ber sitting there and thinking: I’m done,” said Zoran. [chief technology officer] saved rid of a guy who makes me. He a mistake, stops the event shaped him. “I said, Still, again? said complex systems. defined something you cannot as ‘How said, it, and fixes ‘How do I Zoran. “I started really jumping into large-scale stability in a system that is became I by start twenty-two seconds. Twenty-two its a student predict. remem- “The CTO can you get ” it?’ never do that how to control of complexity How do you have nature unpredictable?” He read everything he could find on the subject. One of his favorite books was actually called Complexity, by M. Mitchell Waldrop. His favorite paper to pass out was “How Complex Systems Fail,” an eighteen-bullet-point summary by Richard I. Cook, now a professor of health care systems safety in Sweden. (Bullet Point #6: Catastrophe complex not. A is car key complex.” is always just around the an advanced is simple. state A corner.) “People think that of complicated,” said Zoran. car is complicated. A “It’s car in traffic is AN ARMY OF ONE A complex system was break and there whose job of career trol, risk Zoran continued the where, as Zoran put make to a “Shit will it, The person it.” two kinds sure shit didn’t break ran the risk of shit breaking that risks: and the a place nothing you can do about is was it 199 complex system. One definition of stock market was a was within con- his of shit breaking over which he had no control. to run one of the Nasdaq markets. Eventually, company handed him bigger markets to run; and the risk of running them grew. By the end of 2011, he was overseeing of Nasdaq’s market running. (Head of Global Operations, all he was He had called.) spent the better part of six years add- ing complexity to those markets, for reasons he did not always understand. The business people some change, which was it Only order type was the his would just decide to thing that got me,” said Zoran, first of the order designed to be executed only a kickback from the exchange. a Post-Only order?” the “What the trader received is the point of expected to cope with demands made on Nasdaq’s markets by Nasdaq’s customers (high-frequency traders) and, asked to strip do whatever down else that the driver killed, blame This state they might to at would die. for his death member of the pit It was at the as if a pit crew had been crew. the make the car go faster than it same time reduce the likelihood Only in this case, if the driver would be assigned, arbitrarily, to was one Him. of affairs led to a certain skittishness in the pit wasn’t just that the high-frequency traders were of changing the system increased the risks to crew. demanding changes to the market that would benefit only them: act biggest same time, keep the race car, rip out the seat harnesses, and — and ever had before It if the fuck He was somehow those markets safe and stable. make job to implement. “The Post- The mere everyone who FLASH BOYS 200 depended on was Adding code and it. adding like features to a trading system highway: You couldn’t predict the traffic to a consequences of what you had done; had made the situation more all difficult to you knew was trying to control what they don’t know,” said Zoran. they don’t know is He growing.” that you “No one understand. is “And what thought of himself as good in a crisis, but he didn’t see the point of manufacturing crises so that he might demonstrate managing suited to running Every was a day, he liked his job Don wanted Zoran less and a less gift for — phone from for you know what later. ’ ties,” said that more Don. “Poise under complex and it It — vast system. accurately. was March 2012, he IEX. “I’m not going Zoran had been pressure. And be But by the time also The was maybe the quali- all ability to of an understand —imagine it geeks who now ran the expected to have the nerves of a Don approached Zoran, clear that the investing public had it lost faith in the May had risen by 65 percent, and yet trading first has may I foresee problems.” market. Since the flash crash back in percent: For the “He able to think into To diagnose and were a casualty to the point, that he a little unsettling that the financial markets pilot. to Don Bohemian. we’re going to do,” said Don. “But Don knew the best exchange runner he’d ever seen. a also far less corporate politics. until, in call run the market to office political battle, and, into He was you just now, mainly because we have no money and we don’t even pitch He had no market himself. whereupon he got fired, to pitch his virtuosity. bunch of market runners than he was a test had grown U.S. stock S&P index volume was down 50 2010, the time in history, investors’ desire to trade had not risen with market prices. percent of U.S. households owned Before the flash crash, 67 stocks; by the end of 2013, only 52 percent did: The fantastic post-crisis bull market was AN ARMY OF ONE noteworthy in wasn’t It it. 201 how many Americans elected not to participate hard to see why their confidence in financial for markets had collapsed. As the U.S. stock market had grown comprehensible, It it had also become more less sensationally erratic. wasn’t just market prices that were unpredictable but the mar- — and the uncertainty ket itself sooner or the later, to kets, options it created was March 2012 New to extend, bond mar- structure. the BATS exchange had to pull public offering because of “technical errors.” the bound foreign stock markets, markets, and currency markets that had aped the U.S stock market’s In many York Stock Exchange canceled a its own initial The next month, bunch of trades by mistake because of a “technical glitch.” In May, Nasdaq bungled the initial public offering of shares in some essence, changed certain investors their Facebook Inc. because, in who submitted orders to buy those shares minds before the price was agreed upon Nasdaq computers couldn’t deal with the which other Nasdaq computers allowed the their minds. In — and faster speeds at investors to change August 2012, the computers of the big HFT firm Knight Capital went berserk and made stock market trades cost In Knight $440 million and triggered the company’s November, the NYSE suffered what was termed a that fire sale. “match- ing engine outage” and was forced to halt trading in 216 stocks. Three weeks on his in a later, a company called WhiteFlorse Finance. In early January 2013, BATS announced error, Nasdaq employee clicked the wrong icon computer screen and stopped the public offering of shares it that, because of some unspecified computer had, since 2008, inadvertently allowed trades to occur, illegally, at prices worse (for the investor) than the National Best Bid and Offer. That was just a sampling from a single year of what were usu- FLASH BOYS 202 ally described as “technical glitches” in the new, automated U.S. stock markets: Collectively, they had experienced twice as many outages in the two years after the flash crash as in the previous ten. The technical glitches were accompanied by equally bewil- dering irregularities in stock prices. In April 2013, the price of Google’s shares from $796 fell $775 in three-quarters of to a second, for instance, and then rebounded to $793 in the next second. In crash, May the U.S. utilities sector experienced a mini-flash with stocks falling by 50 percent or more for a few seconds before bouncing back to their previous prices. These mini-flash now crashes in individual stocks that largely unnoticed Zoran liked occurred routinely went and unremarked upon.* to argue that there were actually fewer, not more, “technical glitches” in 2012 than there had been in 2006 was only the financial consequences of system breakdowns had grown. He took also issue worst word in the world.”) and a stock market came under no ket usually had fix it: He was It was clue either the at say something, glitch.” with the word “glitch.” When some mercy of as if there to But he had to his technologists. to explain —without to use his data to investigate a ended. “Almost every rock he said. Hunsader has pointed out many t how the stock market data company, it is a fantastic occurred to what had gone wrong, and the search never and relentlessly described micro-movements high-frequency trading is mis Trading, deserves prominent place in a financial resorting to fuzzy really overturn, something nefarious crawls out from under brilliantly strange “technical a exception to the general silence on this subject. After the flash crash, him the head of that mar- scrutiny, the or didn’t * Eric Hunsader, the founder of Nanex, (“It’s what had happened or how was no way — it that machine malfunctioned and so he said that there had been market actually worked — in stock prices. When the last history of written, Hunsader, like Joe Saluzzi and Sal it. it,” market dysfunction and Arnuk of The- AN ARMY OF ONE metaphors and meaningless words related problems were * 203 If stock market computer- Zoran to be reduced to a single phrase, " preferred to be it When would 1 an idea, and the he wasn’t sure skeptical; it summer of late in the glimmer of hope first money. That the idea was find market accidents.”' Bollerman called him again, IEX had 2012, “normal also idealistic was possible ever to make — could not control. to limit the He came number of things IEX in to to Ronan not so much. shut the fuck up,” said They’d a put me market crisis, feature they To which Zoran would on your definition of ‘harder.’ small change in the system less stable — to definition of ” Or they would cause which Zoran would ‘stable.’ ” came when he was also seemed to would depends him ask the system to if some become depends on your reply, “It asked, “Why assume that A rare excep- do you always answer his new to early rest. book of that name by Charles Perrow. a said. colleagues as “liquidity” or, for that frequency trading.” All terms used to obscure rather than to a nuts. Every question he answered with an * “Glitch” belongs in the same category f From liked the system reply, “It question with another question?” “Clarity,” he Zoran Rob had thought to make uneasy chuckle, followed by some other question. tion he he proceeded to create a social one. introduce into the system and ask, “Will this harder to manage?” it Ronan. him about some new tell mar- off is that he wouldn’t few months on the job, Zoran drove everyone first Lacking “What a in meet Brad and Rob and John Schwall and Ronan. Brad and Schwab and His a financial But he absolutely loved the idea of running fair. ket he helped to design him, that they made Zoran clarify, would matter, “high- and to put minds FLASH BOYS 204 to understand the difference fail between what he could control and what he couldn’t. In one thirty-day span after he joined IEX, he shot out fifteen emails on — hammer home this one subject to the mystery inherent in any stock market technological failure. He even invited come a speaker to in to reinforce the point. room wound “It was one the few times up at all agreeing with him, and the business people were saying, that the people in the each other’s throats,” said Brad. how something melts down, came Brad’s breaking point Zoran circulated Error.” The gist was never the could “The tech people were not be someone’s it after the guest speaker was it when complex that it a who just number of causes ” and Human it of any one person. The post described some fault wasn’t just one developer left systems broke, computer catastrophe and then concluded, that had blog post called “A Short Story on a of ‘If fault?’ so little happened that . thing that caused to delete the came together . you’ll notice It it. wasn’t the wrong table. It was to strike hard, all of them very likely to be bigger issues inside the organization rather than a problem with the individual.” At which point Brad walked the ten yards from finally desk to Zoran’s desk and shouted, his “Stop sending these fucking emails!” And he did, finally. “I know what exploding around me,” he later said. to do when things are “But when nothing is exploding, the overthinking comes into play.” Initially have such also went wrong? “He’s game-time How Brad was mystified: under pressure so situations. a quarterback who six days explaining is good Under a fear could a guy who thrived of being blamed in a crisis,” said Brad pressure. I’ve seen it. if things later. But it’s “In like great in the game, then spends the other how it isn’t his fault if ception. ‘Dude, your passer rating is he throws an inter- 110. Stop it .” ’ Brad realized AN ARMY OF ONE something: “It comes from when things go wrong things go right.” Brad further realized that the prob- lem was not peculiar nologists. 205 of insecurity that comes from more recognized when the fact that he will be than a sense Zoran but general to to The markets were now run by Wall Street tech- technology, but the Nobody bothered to explain the business to them, but they were forced to adapt to its technologists were demands and exposed there had been so tion treated like tools. still to failures its many more —which conspicuous was the high-frequency trading were kings. But then, the gists firms, HFT was, perhaps, failures. why (The excep- where the technolo- firms didn’t have clients.) Nasdaq’s famously talented engineers were an extreme Wall Street case. The constant pressure on Nasdaq’s tech guys to adapt the stock markets’ code to the needs of high-frequency trad- had created ers guys and then, all when these unreasonable the The The Nasdaq demands on the tech demands busted the tech guys for the failure. this workplace. a miserable, politicized business guys foisted tech guys blamed the system, all wound up with abused animal quality to them. “You just have to unabuse them,” Brad explained, “and let them know they be blamed just because something goes wrong.” things will go wrong and it isn’t necessarily Rob and John Schwab seemed aren’t going to We all know that anyone’s fault. to agree that this was the correct approach to take with the people they hired from Nasdaq: to tell them over and over that they weren’t to blame for whatever had just happened, to include them in every business discussion so that they could see it, why and so on. Ronan had no patience they came from didn’t even a for any of corporate American job,” he come from Auschwitz.” Ronan saw they could be a part of that On it. “C’mon, said. “They the other hand, in time, Zoran possessed useful qualities he hadn’t FLASH BOYS 206 “Someone who at first perceived. market —you need good will be at most paranoid fuck in the world,” most paranoid fuck in the world. said Ronan. “And he’s the He thinks ten steps down On really good his home him if goes it at it.” morning of October the subway from wrong the road of what could go because he’s thinking of what could happen to wrong. He’s running the to be the to Wall 25, 2013, Zoran Perkov took the Street, as he always did. As usual, he read some book or white paper, and tried to pretend that the people around him morning and the a stock The didn’t exist. others was — and market to open it difference between that he was running early and had that was unlike any market he’d ever run. Spare, clean, single-minded, and built from the ground up by people he not only admired but now trusted. morning, the system said, of exchange matching engines generally. is he stateless,” “It doesn’t know what Ninety-nine percent of the time, day before.” On this Zoran down sat at his down my war his screen. —then noticed mouse,” he said. died, me it against the desk, realized that and wondered, because I can’t market,” he said. and checked his it briefly, work He did the true, how the it He a few pulled out was dead. He its this mouse.” I He battery had probably to replace it. “My microwave oven but wife mocks I can run a switched out his war mouse for another, computer was approaching nine stock market it been “Every single market have opened in the past ten years has been with knocked supposed to do. desk in IEX’s office and punched an old, battered computer mouse “It’s it’s same thing engine had never actually done anything. buttons and watched code scroll frowned. the day, that could not possibly have IEX matching as the it’s “Every single screens. The seconds thirty in the would open and, with it, ticked down; morning, when the U.S. this new market inside of AN ARMY OF ONE it aimed that thing to go wrong. A waited and watched for some- thirty, Brad walked over to Zoran’s it. didn’t. minute before nine desk: first It By popular agreement, Brad was He day. looked “What do I 207 He to transform down to open the market that the keyboard, perplexed. at do?” he asked. “Just hit Enter,” said Zoran. The entire room counted down the final seconds before the opening. “Five . . . four . . . three Six and a half hours idea whether the market the day. Ten minutes . . two . . . one.” after that A half months tives or the smoking later, for he could be found, alone, pacing “This a cigarette. day of the battle against complacency,” he TWO AND Zoran had no the market closed. whole had finished up or down as a outside the 9/11 memorial, first . later, sixteen people — is like the said. the chief execu- head traders of some of the world’s biggest stock market money managers— gathered in a conference room on top of a Manhattan skyscraper. They’d flown in from around the country to hear Brad describe what he’d learned about the U.S. stock market since ing, he’d gotten IEX had opened new information. the truth even a glimpse of tious.* * In “This March 2013, ended its is the it was for trading. To now the perfect seat to figure Commodity From that trad- afford people interested in considered faintly sediall this out,” said Brad. Futures Trading Commission, a derivatives regulator, nascent program to give outside researchers access to market data after one of those researchers, Adam Clark-Joseph, of Harvard University, used the data to study the down tactics of high-frequency traders. The commission shut for the Chicago Mercantile Exchange wrote the regulators the research after lawyers a letter arguing that the data FLASH BOYS 208 “It’s not like you can stand outside and watch. game the The to see We had to be in it.” sixteen investors controlled roughly $2.6 trillion in stock market investments among them, or roughly 20 percent of the entire U.S. market. Collectively, they paid to the big banks roughly $2.2 billion of the $11 billion a Wall Street year the Street earned from stock market commissions.* They weren’t exactly of one mind or spirit. IEX, but most were grown-up view have any to effect remember not. that A few of them were also investors in A couple held the knowing, seemingly was naive it on Wall Street. that technology A to think that idealism could few thought had lowered from what they had been decades earlier it was important their trading costs — and half-turned a half-blind eye to the stunts Wall Street intermediaries had pulled to prevent technology But whatever angry, because they bit from lowering those their predispositions, they all They now thought of him them something than second said, “This less as a guy trying said one. isn’t to sell quixotic attempt had become deeply screwed up. “You kind of know what’s going it,” workings of the U.S. stock as a partner, in a possibly to fix a financial system that explanation for even further. all at least a little had spent the past few years listening to Brad’s descriptions of the inner market. costs were on, but you don’t have a “He gave about execution. good us the explanation.” It’s A about a movement. Clark-Joseph had collected belonged to the high-frequency traders, and that sharing was illegal. were Before he was booted out of the place, Clark-Joseph showed able to predict price how HFT moves by using small loss-making stock market orders information from other investors. They then used that information to place orders, the gains from which more than compensated it firms to glean much bigger for the losses. * Estimates of commission paid to Wall Street banks for stock market trades in 2013 range from $9.3 billion (Greenwich Associates) to $13 billion (the Tabb Group). AN ARMY OF ONE I want know to market From talking to them. ‘The sky And ing about?’ changed the definition of all The first time I than if worked a have They Brad suggested it all at talk- that they have you’re asking. want that know to answer me how “Why does make money. But he’ll looked different suits, as if with deep creases they’d been place. HFT guys. — a lot They were more iso- bounce from firm one made from the people who to firm each other well and didn’t, until have any reason to organize themselves into force. Many had just landed in New York few of them were obviously weary. Their tone was They might not were all still At some old a from what informal and familiar, with none of the usual jockeying for tus. it RBC. men. Most wore a career in any kind of fighting a They you hit the floor.” works, he will didn’t it, can’t get a blue.’ are a different situation It’s a lot less likely to likely to and is the big Wall Street banks, and from the at lated, too: City, comes out question about Brad. They were bullwhip. They were more ‘What You know what he had stayed sixteen were a it must have on the backs of their jackets with you’re like, ‘sky.’ my jaw typically see. If less” you ‘The sky say, this stuff up people and just calling talked to Brad and he was telling Another investor had The It’s an hour person take the harder path? make sudden the hard to figure It’s you’re asking. But they don’t actually worked, you read. And after half They know what go into the market the people at the banks green.’ is I third added, “All of a answer to any question. You straight it. A no book you can out. There’s say, clean.” it’s about algos and routers. is all 209 When I’m sick and tired of getting fucked. all sta- have been capable of outrage, but they capable of curiosity. level, they all now realized that this thirty-five -year- Canadian guy somehow had put himself in a position to FLASH BOYS 210 understand the United States stock market in a system, possibly, had never been understood. now clear to understand.” me,” Brad On “There’s not said. by a press release was said Brad thought he understood Nasdaq threw that the August 22, Nasdaq had experienced hour outage caused by what they in the SIP. way “The game is I don’t a two- technical glitch a why it had happened: new technology used vast resources into the cool HFT to speed up its trading and little into the basic plumbing of the market used by the ordinary investor. HFT,” he state-of-the-art facility for “Nasdaq’s got this “Seventeen-kilowatt said. liquid-cooled cabinets and cross-connects everywhere and and then they have this shit, market — servicing the SIP it.” — and they Four days later, and Direct Edge, revealed industry, the point of a identical functions But, as this single don’t care about their intention to The B team merge. In merger of two companies would be to consolidate intended to remain open after the merger. was obvious: The exchanges were both by high-frequency trading A it. is two of the public exchanges, BATS — that a normal performed to reduce costs. subsequent press release explained, both exchanges a view, the all choke point in the entire more exchanges few weeks later, firms, and, To Brad from the HFT owned point of the better. both Nasdaq and the New York Stock Exchange announced that they had widened the pipe information between the the reason at least partially HFT that carried computers and each exchange’s matching engine. The price for the month, up from the $25,000 a month new the pipe was $40,000 a HFT firms had been paying for the old, smaller pipe. The increase in speed was two microseconds. Brad understood that the reason for this was not that the market was better off if HFT had information two microsec- onds than before, but that the high-frequency traders were faster AN ARMY OF ONE all terrified of being slower than their peers, and the exchanges had figured out defined by its how milk to one in woke up some company High-frequency traders had asked to tack digits on the might jump the queue The to discover that they’d for $30.0001. penny possible to pay ten-thousandths of a them now market reason for even the oddest events. For a day, investors bought shares it this anxiety. In a stock technology accidents, nothing actually happened by accident: There was instance, 211 Why? How was for anything? Easy: an order type that enabled for right side of the decimal, so that they in front of people trying to pay $30.00. reason for change was seldom explained; change just hap- pened. “The fact that alarming,” Brad said. is it such an opaque industry should be “The most money want the fact that the people who make the — that should be clarity possible least alarming, too.” Everything he had done with at making low. The it transparent, new exchange was aimed his and forcing Wall Street open as a private exchange once stock market and convert to a pub- their trading volume justified incurring the millions of dollars in regulatory fees they Although technically dark pool, a Investors could see, for the first allowed on the exchange, and cial access. IEX, as a would have It time, had published if any traders example. Or own rules,” Brad nothing to hide. set a new others into fol- perhaps not. “I would have thought one come forward now rules. had been given spe- dark pool, would thus try to — and perhaps shame its its what order types were standard of transparency dark pool would have to pay. IEX had done something no Wall Street dark pool had ever done: lowing to fol- sixteen investors understood IEX’s basic commercial strategy: to lic more after us and published told the investors. “ Someone their must have My prediction was six or seven out of the forty- FLASH BOYS 212 four would have done On markets. Has trade. good it idea to it. None. Zero. There forty-four of dawned on anyone not tell them no one people back on the financial how crisis And now it. trillions and say, no documentation. Does is Now he explained just remain in the shadows heart of it wanted IEX from the big Wall mine them. One sentative of they might actually be it a ‘How It’s can you give a mort- preposterous.’ But banks idea of how that how it works, because sound familiar?” badly the market wanted to —and just to Even before IEX opened, brokers fail. Street banks how went badly the people work trying to the at to under- investor called to inform Brad that a repre- Bank of America had owned by high-frequency opened, a manager a that of dollars of trades are being executed on markets where no one has any there forty-five how the market works? People can look gage loan with no documentation? did now are has any idea at just told trading firms. him On the an investment firm called mass email that looked as if it that IEX was morning IEX ING sent out had been written on her behalf by someone inside one of the big Wall Street banks: “With the pending launch of IEX, we request that all ING executions be excluded from executing on the I am IEX As a result I . . request to opt out of trading with risked their careers to attack the of interest in the stock market. They had refused the easy capital from the big Wall Street banks — to avoid conflicts of interest. To avoid conflicts of interest, the investors backed . venue.” The employees of IEX had conflicts venue. challenged by the conflict of interest inherent in their still business model. the Equity Trading IEX IEX had selves did who had structured their investments so that they them- not personally profit from sending trades onto the exchange: Profits from their investment flowed through to the AN ARMY OF ONE people whose insisted to avoid IEX money on having they managed. These investors had further a stake of less than 5 percent in the exchange, having even the appearance of control over York Stock Exchange, dollars to as ICE), the buy IEX — and walked away from used the exchange. manager at ING rumor — that But then trade conference first New volumes rose — for IEX planned everyone who And on the day IEX opened for trading, this who had earlier refused to meet with them IEX had all of the the chance to get rich quick. sorts a conflict —was spreading to her of interest.’ of bizarre behavior had attended IEX’s arrival in the U.S. stock market. —no media, Ronan had gone lots of Wall Street big to a private shots. It was time he had been invited to the exclusive event, and he intended to the Before hundreds of millions of might explain the exchange so that they the new owners for align their interests with the broader market’s, to lower their fees as their a it. launched, Brad had rebuffed an overture from Interconti- nentalExchange (known To 213 lie low. He was outside in the hallway bathroom when someone talking about IEX.” said, “You know, Ronan returned to on his way to they’re in there the conference room and listened to the heads of several big public U.S. stock exchanges on a panel. All agreed that IEX would only contribute to the biggest problem in the U.S. stock market: The market its fragmentation. already had thirteen public exchanges and forty- four private ones: Who audience participation, needed another? When Ronan found microphone. “Hi, I’m a it came time * ING, oddly enough, managed IEX’s then thirty-person 401(k) plan. Seeing this, for John Schwall returned to his side career in private investigation. After some digging, he developed the opinion that any money manager to markets might have violated who arbitrarily his fiduciary responsibility. pulled the company’s 401(k) from ING. denied his clients access On those grounds, Schwall FLASH BOYS 214 Ronan, and he think I I went and then gave said, he concluded. “Or anyone He of one.” crowd, by its The a piss at the “Were wrong time,” not like you guys,” market. We’re an army else in the thought he was being calm and measured, but the went wild standards, clapped. “Jesus, some guy go take to a little speech. —which is to say they actually thought you were about to throw I punch,” a said afterward. stock exchanges didn’t like big Wall Street banks for less IEX for obvious reasons, the obvious ones. But the more the big banks sensed that Brad was being regarded by big inves- an arbiter of Wall Street behavior, the more carefully tors as they confronted him. Instead of voicing their to him directly, they would voice own objections objections they claimed to have heard from other big banks. The guy from Deutsche Bank would guy from Citigroup was upset say that the of thing. how to tell “When visited, made me feel that the telling investors I seeming to do so. the banks to route to they were all that IEX was — IEX that sort cordial,” said Brad. “It plan was to starve us out.” But without The day before they’d opened for trading, a guy from Bank of America called what’s going on? I’d appreciate it Bank of America had been if the Brad and said, Hey, buddy, you’d say we’re being supportive. to receive the first documents they needed to connect to the exchange and, on opening day, were still dragging their declined to help huge tactic we Nine weeks that the feet in establishing a have to deploy,” he after IEX is a said. launched, it was already pretty clear banks were not following their customers’ instructions to send their orders to the in the connection. Brad Bank of America out of its jam. “Shame room knew them we wanted this; new exchange. the rest to route to now A few of the investors learned. IEX,” one said, “When we “they said, told Why AN ARMY OF ONE would you want comes pigs’ to We that? can’t mind.” After the do that!’ first six 215 The phrase ‘squealing weeks of IEX’s life, UBS, the big Swiss bank, inadvertently disclosed to one big investor that it hadn’t routed a single order onto instructions from the investor manager estimated A fourth want to — IEX was most ten percent of by three told, IEX pay the $300-a-month connection Of all banks to route to told the big to connect to despite explicit Another big mutual fund so. his instructions “at investor want that they didn’t do when he that, IEX, they had followed the time.” to different banks, because they didn’t fee. the banks that dragged their feet after their customers Goldman asked them to send their stock market orders to IEX, Sachs had offered the best excuse: computer system of millions of dollars (until the public ingly, to cancel them). its before. In August trading system generated a of crazy and embarrassing trades that instructions to afraid to tell their do anything it hadn’t done to Goldman automated 2013, the They were lost bunch Goldman hundreds exchanges agreed, amaz- Goldman wanted to avoid giving trading machines until it figured out new why they had ceased to follow the old ones. There was something way Goldman had about the offices — chain of listening to command believe their excuse. ously. After his first instance, treated what he had Brad when he to say, rather than out the door He visited their bouncing him up the — that led sensed that they were taking meeting with their stock Goldman’s analysts had told the him him to seri- market people, for firm’s clients that they should be more wary of investing in Nasdaq Inc. The —Morgan —were mostly other banks the exceptions occasions when Stanley and J.P. Morgan were passive-aggressive, but there were they became simply aggressive. Employees of Credit Suisse spread rumors that IEX wasn’t actually mdepen- FLASH BOYS 216 dent but owned by of a big bank. bumped night, in a into a senior come fail, One me to Royal Bank of Canada the Manhattan manager and I’ll give you a job,” I he “Wait, no, said. won’t.” In the middle of day of trading, one of IEX’s employees got executive of Bank of America, a senior so just a tool IEX employee an Credit Suisse. “After you guys at everyone hates your fucking guts, so their first — and bar, who said that a call colleagues had “ties to the Irish Mafia,” and “you don’t piss those guys off.” of said, “Tie’s full followed the IEX call The IEX employee went employee: Should I Yes. [Just kidding]. employee: Good thing also I don’t Well, too slow. own a car. maybe your gf’s car. them from sending orders to their trading algos, along with the idea that, an investor, slower always meant worse. They seemed to have persuaded themselves that the ally in For years, the banks had been selling the speed and aggression of for you get heard what the big Wall Street banks were already saying to investors to dissuade It’s careful next time car. Bank of America employee: IEX: and employee: Haven’t noticed any Irish guys following me. your Brad less sure, employee: Are you serious? Bank of America employee: Be IEX to be concerned? Bank of America employee: Jk IEX want who just a text. Bank of America employee: IEX to Brad, The IEX employee was shit.” with from one of his helped their sounding name make it sound clients. for new speed of the markets actu- They’d even dreamed up an absence of speed: “duration official, people will believe that it’s a technical- risk.” (“If you something you AN ARMY OF ONE really need delay IEX had to care about,” 217 Brad explained.) The 350-microsecond introduced to foil the stock market predator was roughly one-thousandth of the blink of an eye. But investors for years had been led to believe that one-thousandth of the blink of an eye might matter to them, and that tant for their orders to Guerrilla! Raider! how fast move as fast it was extremely impor- and aggressively as possible. No This emphasis on speed was absurd: the investor matter moved, he would never outrun the high- frequency traders. Speeding up his stock market order merely reduced the time it took for him to arrive in HFT’s various how do you “But traps. prove that a millisecond is irrelevant?” Brad asked. He threw expanded The team had the problem to the Puzzle Masters. to include Larry Yu, whom Brad thought of guy with the box of Rubik’s cubes under as the (The standard his desk. 3x3-inch cube he could solve in under thirty seconds, and so he oiled with WD-40 kept it held more challenging make to it irregularly shaped one, and so on.) Yu which Brad projected onto the screen To see it first it with your eyes and instead attempt to imagine might appear chart generated two charts, for the investors. anything in the stock market, you have to stop try- ing to see as box spin faster. His cube ones: a 4x4-incher, a 5x5-incher, a giant to a computer, if a showed the investors how computer had trading on all it The eyes. public U.S. stock exchanges in the most actively traded stock of a single company (Bank of America Corp) appeared over a activity appears constant, something occurs: order. lic to the human period of ten minutes, in one-second increments. The second even a trade or, frantic. In virtually more commonly, chart illustrated the U.S. stock exchanges as it same appeared to a a eye The every second, new buy activity on or all sell pub- computer, over the FLASH BOYS 218 course of a single second, in millisecond increments. All the market activity within a single second a mere 1.78 milliseconds obelisk rising from nothing happened at all — that a desert. In was so concentrated on the graph 98.22 percent of all milliseconds, in the U.S. stock market. the market in even the world’s —within resembled an it most To a computer, was an actively traded stock uneventful, almost sleepy place. “Yes, your eyeballs think the markets are going The fast.” fast,” Brad important in a third “They said. likelihood an investor going that of a millisecond was close to zero, even in the world’s most actively traded stock. “I worry about milliseconds,” were aren’t really would miss out on something said Brad, relevant, every investor knew would be in was it “because if bullshit to milliseconds New Jersey.” “What’s the spike represent?” asked one of the investors, pointing to the obelisk. “That’s one of your orders touching down,” said Brad. A few investors shifted in them, if as They were happens fifty at the exchange, it all you’ll the action! “Every time a trade The is this HFT — it total silence. massive reaction. algos on the other do next based on what you peaked roughly 350 microseconds touched what is Then Then there is a reaction to side are predicting just did.” The activity after an investor’s order trig- gered the feeding frenzy, or the time orders clear to creates a signal,” said Brad. “In the milliseconds running up to that reaction. its was growing the result of a delay of one-third of a millisecond. the reason for an event. Then there what It were the punch bowl. They were unlikely to miss party, they any action their seats. wasn’t already so, that, if the stock market was the it it took for HFT to send from the stock exchange on which the investor had down really to all of the others. “Your eye will never pick up happening,” said Brad. “You don’t see shit. Even AN ARMY OF ONE 219 fucking cyborg you don’t see if you’re a it. But if there was no why would anyone react at all?” The arrival awakened the predator, who deployed his strategies value to reacting, the prey of rebate arbitrage, latency arbitrage, slow market arbitrage. Brad to dwell need didn’t on these; he’d already investors through his earlier discoveries. that he wanted them — first week could human see. Even It felt eye to make its findings computers had been too sense of it. Brad that first had spent the week, he was trying to make sense of down his computer screen at a rate like of fifty per sec- speed-reading War and Peace in under a minute. number of the orders being Wall Street banks to IEX came in small 100-share sent by the The new had traded just half a million All he could see was that a shocking lots. his or so glued to his terminal, trying to see whatever he lines scrolling ond. it the flow of orders through rapid for the walked each of the was to focus on.* On IEX’s opening day—when shares It HFT guys used 100-share lots as bait on the exchanges, to tease information out of the as possible. But these weren’t market while taking HFT orders; these as little risk were from the big banks. At the end of one day, he asked for a count of one bank’s orders: 87 percent of lots. them were in these tiny 100-share Why? The week Canada, his to virtually Now, after Brad had quit his job at the Royal Bank of doctor noted that his blood pressure had collapsed normal levels, in response to this and he’d cut new his medication in situation he couldn’t make half. sense * Sixty percent of the time that this feeding frenzy occurs on a public stock exchange, no trade is recorded. The frenzy comes in response to a trade that has occurred in dark pool. The dark pools are not required to report their trades in real time; and the official tape, the frenzy appears unprovoked. It isn’t. some so, on FLASH BOYS 220 of, Brad had migraines, and blood pressure was again spik- his ing. “I’m straining to see patterns,” my being shown to me, but One he “The said. eyes can’t pick them IEX employee named afternoon, an patterns are up.” Josh Blackburn overheard Brad mention his problem. Josh was quiet reserved, but intensely so he thought he knew how — and —not didn’t say anything at With to solve the problem. just first. But pictures. Josh, like Zoran, traced his career back to September 11, 2001. He’d just started college when a friend turn on the TV, and he’d watched the messaged him to Twin Towers collapse. “When that happened it was kind of a what can I couple of months air force recruit- later, he’d gone to the local ing center and attempted to until the end of his freshman he’d returned. The They’d enlist. year. air force sent do told moment?” him A to wait At the end of the school year him to Qatar, where a colonel figured out that he had a special talent for writing computer code; one thing led to another, and Baghdad. There he created all remote like a and another system units, of taking the data from across all battlefields generals could use to said. years later he was in Google- for creating a map, before the existence of Google maps. From Baghdad he’d gone to Afghanistan, where he that two system for getting messages to and turning make “You could attacks see trends. You could on [U.S. a base] You could where and when the in charge into a single picture the attacks You could Camp see them everything twenty-foot wall map,” Josh see patterns in Army afternoon prayer. it decisions. “It told was going on, real-time, on attacks. wound up being the branches of the U.S. military all when see origins of rocket they occurred Victory would — come the after what the projections were [of might occur] and how they com- pared to where attacks actually happened.” The trick was not AN ARMY OF ONE 221 simply to write the code that turned information into pictures but to find the best pictures to draw led the mind to and showed it — shapes and meaning. “Once you got way in the best all colors that that stuff together you could find pat- possible, terns,” Josh said. The job was hard When doing. when was that tour ended, he over, he diminish. turned out, harder to stop it of duty was up, Josh reenlisted, and re-upped again. saw the war winding “You Josh. “Because I to do, but, as his first tour find you it very difficult see the impact of I that, any meaning.” did, he looked for a place to deploy his finance told a friend in his third tour your work. After couldn’t find any passion in anything Coming home, When down and his usefulness to come home from,” said him about an opening in a skill — and new high- frequency trading firm. “In the war, you’re trying to use the picture you create to take advantage of the enemy,” said Josh. “In this case, you’re trying to take advantage of the market.” worked for the HFT firm for six weeks before He but he failed, it found the job unsatisfying. He’d come him while to IEX trolling way: John Schwall had found in the usual on Linkedln and asked him interview. At that point, Josh from other high-frequency trading ‘we are elite,’ ” he didn’t care all that work to said. “They kept much mean something. day. Saturday they firms. come came made me an I elite; offers Brad of a lot He he just wanted his in for an interview offer. change the way things work. But “There was for an hitting the elite thing.” about being “I to was being inundated with said, didn’t really on Fri- we’re going to know what Brad was talking about.” Since joining, he’d been quiet and had put himself where he liked to be, in the background. take in what people are saying, and listen to “I just try to what everyone is FLASH BOYS 222 complaining about,” he bring it Brad knew done said. “I wish this or I wish and then that, together and find the solution.” of Josh’s past little couldn’t talk about. “All — only sounded for the U.S. military knew was I whatever Josh had that like the sort Afghanistan, working with generals,” said Brad. him my problem — that I couldn’t see the data of thing he was in that he a trailer in “When —he tell I just says, ‘Hit Refresh.’” Quietly, Josh had gone off and created for Brad pictures of the activity on IEX. Brad hit Refresh; the screen nized in different shapes and colors. The now was orga- strange 100-lot trades were suddenly bunched together and highlighted in useful ways: He could see patterns. And he could see preda- in the patterns tory activity neither he nor the investors had yet imagined. These new pictures showed him how the big Wall Street banks typically handled investors’ stock market orders. Here’s worked: Say you are — a big investor — and you have decided fund & make mutual fund or who broker say 100,000 shares of Procter say, the big Wall Street From — and order The didn’t seller. bank you that point on, the information first buy 100 You & Gamble. tell it P&G’s — is want to reveal What made had you had a lot less sense did after they discovered the a seller. a big side. it some You up to, say, no clue buy at, tell $82.97 how your Now Brad IEX with an order treated. thing the broker did was to ping shares, to see if IEX call like to shares are trading basically have contains You them you’d are willing to pay you how pension of ordinary Ameri- 82.95—82.97, with 1,000 shares listed on each a share. saw: lot have given you their savings to manage. —Bank of America, —and a a big investment in Procter Gamble. You are acting on behalf of a cans to to a This made total sense: buyer until you found a was what many of the brokers seller. They avoided him. AN ARMY OF ONE IEX Say, for example, that it — of 100,000 shares a seller and trying to buy just kept pinging a much buy 100,000 shares of P&G purchased the shares he all demand tent, noisy with only a fraction opened up this me,” Brad told insis- to see if IEX Why do is interests the of the stock his audience. thought, It had a bank didn’t all behave this bank was meant typically activity that as if the to wound up “It was crazy to big Wall Street banks big seller to avoid trading with would anyone do increase the chances that an They its customer wanted to buy. its was the hell revealing the price of P&G’s stock, at the whole new realm of “1 him. order to would have price. to the injury, the were looking or the bank IEX an —by expense of the investor whose Adding — in bank wanted without driving up the — goosed up represent. sent coming the big $82.97, the investor at bank had pinged away and Instead, the P&G, tiny 100-share orders bank had simply If the waiting on a seller $82.96. Instead of bigger chunk of IEX with vanished entirely. at 223 had actually this? All you HFT will pick up your signal.” way: A couple of the big banks followed up their 100-share orders by forking over the meat of the buy them order, and executed the trade to execute. their best behaved.) But, in general, the big — had connected to IEX excluded a It was as if far the Wall Street banks group that in the Bank of America and Goldman ingenuously. customer had asked (The Royal Bank of Canada was by first Sachs who week of trading — connected dis- they wished to appear to be interacting with the entire stock market, while actually they were trying to own dark pools. who were of course pay- prevent any trades from happening outside their Brad now explained to the investors, ing the price for this behavior, the reasons that the banks behaved as they did. The most obvious was to maximize the chance of executing the stock market orders given to them by investors in FLASH BOYS 224 their own dark pools. The own stock outside of its less less likely it This evasiveness explained the banks’ incredible was A bank own that controlled less than 10 percent of stock market orders was somehow Collectively, the banks this is how had managed now market entire U.S. stock they had done its own move 38 to it. dark U.S. all more than able to satisfy of its customers’ orders without ever leaving and to find ability to find, eventually, the other side of any trade inside their pools. P&G honestly a bank looked for dark pool, the half dark pool. percent of the traded inside their dark pools it. “It’s a facade that the market is interconnected,” said Brad. The big Wall Street banks wanted to trade in their pools not only because they commissions —by selling the right to inside their dark pools. They wanted their dark pools to boost the ances’ sake. The made more money statistics HFT own dark — on top of their to exploit orders to trade their orders inside volumes in those pools, for appear- used to measure the performance of the dark pools, as well as the performance of the public stock exchanges, were more than a little judged by the volume of trading nature of that volume. It screwy. A was widely believed, the bigger the average trade size stock market was that occurred on it, and the for example, that on an exchange, the better the market was for an investor. (By requiring fewer trades to complete his purchase or sale, the exchange reduced the likelihood of revealing an investor’s intentions to high-frequency traders.) Every dark pool and every stock exchange found ways to its own flattering statistics; the art of torturing data may cook never have been so finely practiced. For example, to show that they were capable of hosting big number of “block” itated. The New trades, the exchanges published the trades of more than 10,000 shares they facil- York Stock Exchange sent IEX a record of AN ARMY OF ONE 26 small trades it had made it — and then published 15,000-share block. IEX had after the result The dark 225 on the routed an order to ticker tape as a single pools were even worse, as no one but the banks that ran them had a clear view of what happened inside them. on stats The banks own their all published their own self-generated dark pools: Every bank ranked itself an entire industry that overglorifies data, because data to game, and the true data their own is “It’s so easy so hard to obtain,” said Brad. statistics in did not merely manipulate the relevant The banks #1. is dark pools; they often sought to undermine the stats of their competitors. That was another reason the banks were sending IEX orders in tiny 100-share to lower the average lots: trade size in a market that competed with the banks’ dark A lower average made IEX’s trade size stats were heavily populated by high-frequency his broker customer goes to Why am I getting easily say, ‘Well, I all and says, look bad traders. ‘What the these hundred-share fills?,’ — IEX “When the happened? hell his pools. as if broker could put the order on IEX,’ ” said Brad. The strat- egy cost their customers money, and the opportunity to buy and sell shares, but the customers would see Soon tistics — wouldn’t was IEX’s average trade after it opened for trading, IEX to describe, in a general way, market. “Since everyone can’t see if anyone Now you could see. is is know about it: All they size falling. published its own what was happening behaving in a particular behaving particularly badly,” sta- in its way, you said Brad. Despite the best efforts of Wall Street banks, the average size of IEX’s trades was by far the biggest of any stock exchange, public or private. that occurred More importantly, the trading was more random, unlinked to activity elsewhere in the stock market: For instance, the percentage of trades IEX that followed the change in the price on of some stock was FLASH BOYS 226 half that of the other exchanges. (Investors were being picked — off as West Chester, Pennsylvania, money manager Rich — on exchanges Gates had been picked off their standing orders quickly prices changed.) Trades on IEX were than those elsewhere to trade rent market bid and offer would agree was fair. Street banks to send making their enough at is up when stock also four times the midpoint —which move that failed to to keep more likely between the cur- to say, the price that most Despite the reluctance of the big Wall them orders, the new exchange was already the dark pools and public exchanges look bad, even by own screwed-up standards.* Brad’s biggest weakness, as a strategist, was his inability to imagine just that the big how badly others might behave. banks would resist imagined they would use He had expected He sending orders to IEX. their customers’ stock to actively try at their customers’ expense to sabotage an created to help their customers. where behaving “And correctly “You want hadn’t market orders exchange to create a system would be rewarded,” he concluded. the system has been doing the opposite. rational for a It’s broker to behave badly.” The bad behavior played right into the hands of high- frequency traders in the most extraordinary ways. One day while watching the pictures Josh Blackburn had created saw a bank machine-gun IEX with 100-share a stock price 5 cents inside one-third of a millisecond * The first him. Brad and drive up of 232 milliseconds. IEX’s delay —was of Financial Industry Regulatory Authority little (FINRA) ing of the public and private stock markets, based on law, presumably inadvertently, for lots how use in disguising an publishes its own odd two months of trading, IEX ranked #1 on FINRA’s rank- well they avoid breaking the by trading outside the National Best Bid and list. Offer. In its AN ARMY OF ONE market order investor’s stock if a 227 broker insisted on broadcasting up the signal and was getting out in front of the broker was spreading it. broker peppering the whole Street, or of investors. full is it in sizes,” for 131 shares of, say, Procter some other market, Procter & Gamble different price. that, in It the trades Is this he told the just us?” a nearly identical trade some other mar- nearly the same time in noticed the odd trade ket. “I IEX at if “What we found blew our minds.” For each trade on IEX, he’d spotted had occurred all wondered: that occurred in the U.S. stock market. “I just room picked Wondering news of his buy order elsewhere, Brad turned his attention to the consolidated tape of that HFT order he controlled over a far longer period: a big a said. He’d & Gamble, exactly the —within he see a trade and then he’d same trade — on see, 131 shares of few milliseconds, but at a slightly He also noticed happened over and over again. each case, on one side of the trade was a broker who had rented out his pipes to a high-frequency trader. Up that point, till occurred when most of the predation they had uncovered stock prices moved. A stock went up or down; the high-frequency guys found out before everyone else and took advantage of them. Roughly two-thirds of all stock market moving trades took place without trade happened at the seller’s the price of the stock—the offering price, or the buyer’s bid- ding price, or in between; afterwards, the bid and offering price remained the same saw was investors even for Procter was as they had been before. how HFT, with stable & — when What Brad now the help of the banks, might exploit the stock price was stable. Say the market Gamble’s shares was 80.50-80.52, and the quote the price wasn’t about to change. The National Best Bid was $80.50, and the National Best Offer was $80.52, and the stock was just sitting there. A seller of 10,000 Procter & Gamble 228 FLASH BOYS on IEX. IEX shares appeared on at it were being offered come into chip away where tried to price the orders that rested the midpoint (the fair price), and so the 10,000 shares — IEX at $80.51. at it Some high-frequency was always a trader — and the order: 131 shares here, 189 shares there. was performing seller. the broker who else- same a useful function, building a bridge buyer and But HFT was selling the shares — 131 there— at $80.52. On the surface, HFT in the market, the shares here, 189 shares would high-frequency trader But the bridge was controlled the between Why itself absurd. buy order simply come to didn’t IEX on behalf of his customer and buy, more cheaply, the shares offered? Back when Rich Gates conducted managed to get himself his experiments, robbed inside Wall Street’s he had dark pools, but only after he had changed the price of the stock (because the dark pools were so slow to inside of them). move These trades that the price of his order resting Brad was now noticing had He knew exactly happened without the market moving at all. why Street banks they were happening: The Wall ing to send their customers’ orders to the An place. to rest investor had given a Wall Street buy 10,000 shares of bank an P&G. The bank had were fail- of the market- sent order, say, its dark pool with instructions for the order to stay there, aggressively priced, at $80.52. and also The bank was boosting charging some another exchange —but HFT it was happening in the market. In tors would simply have met other at a price moved a penny. a fee rather its to dark pool stats than paying a fee to also ignoring a it whatever else was functional market, the inves- in the middle and traded with each of $80.51. The price of the stock needn’t have The unnecessary the screwed-up stock price market— also — caused by movement played into HFT’s hands. Because high-frequency traders were always the first to detect any stock price movements, they were able to exploit, with other AN ARMY OF ONE strategies, ordinary investors’ ignorance of the fact that the mar- ket price had changed. Wall Street bank own its —the IEX had prey. In the first original false note struck by the big of avoiding making trades outside of — pool arbitrage,’ ” said Brad. when you from being to prevent investors two months of its from high-frequency activity symphony of scalp- the prelude to a this ‘dark an exchange to eliminate the possibility of built predatory trading ishing, The act pool—became dark “We’re calling ing.* 229 existence, traders except this. stopped to think about financial it, treated as IEX had It how seen no was astonaggressively middleman, even when he was capitalism protected its totally unnecessary. Almost magically, the banks had generated the need for financial intermediation own — Brad opened the floor for questions. For the first the investors vied with each other to see his compensate to for their unwillingness to do the job honestly. who few minutes, could best control anger and exhibit the sort of measured behavior investors are famous for. “Do you think of HFT you did before you differently than opened?” asked one. That question might have been better answered by Ronan, who had just returned from a tour of the big HFT firms, and now leaned against a wall on the side of the room. Brad had asked Ronan * The ing. to explain to the investors the technical a penny the likely profits here, a penny there adds up made annually by HFT just a single trading strategy. in the made scalpin the a quick-and-dirty calculation of from dark pool instances over a fifteen-day period, then from the U.S. stock market alone came was skimming as most extraordinary ways reader might question the characterization of such small-time But U.S. stock market. At IEX, the Puzzle Masters its end of things to came up with more than arbitrage. a They added up number: The haul a billion dollars a year. for all HFT And this “They’ve been in business for ten weeks and they’ve now found four of these strategies,” said one big investor of IEX. many more they’ll find?” A billion here, a billion there: It adds up. “Who knows how 230 FLASH BOYS how IEX had created its 350-microsecond delay, box, and so on — and magic shoe- the to relate the details of his tour. He’d done But on the subject of HFT he held himself back. To speak his mind, Ronan needed to feel like himself, which, imprisoned in it. a gray suit and addressing not. Put another way: to say him what he a semiformal audience, he clearly did was It extremely just string together sentences ing someone try to swim his legs. Curiously, he without profanity was some of them want “When he said. when them was because say ‘fuck,’ they think I’m stealing the fault. ized that the market just capitalizing “It be the alpha male cursing in the room,” to a lot less not their is arms or admitted, he wasn’t worried that the later I’m in front of a group “I hate “This I watch- like across a river without using his audience would be offended by bad language. so Ronan difficult for without using the word “fuck.” Watching felt I go I as straight as we than before I show can.” started,” said Brad. think most of them have just rational- creating the inefficiencies and they are is on them. Really, it’s what they have brilliant done within the bounds of the regulation. They are much than a villain A thought. I forgiving sentiment. But the conference shocking to room me then and they how it’s at that let moment in that even worse. Even though I think I’d have gone bonkers.” An was still a hand and motioned whiteboard to bank had enabled dark pool “Who is that?” he asked, of “It’s still arbitrage. and not calmly. bad actor. IEX had heard some I to illustrate a is to route to incensed. If that was the investor raised his Brad had scribbled on mood. shows everyone of it before, I less the investor.” the investors in you ask them hearing it, down the banks are colluding against us,” later said. “It when you add refuse, has did not seem in a forgiving to see one of the investors And The system first time I was some numbers how a particular AN ARMY OF ONE An uneasy look crossed Brad’s more and more. question tor listening to a dry “Which bank ask: is face. Just that 231 He was now hearing that morning, an outraged inves- run of his presentation had stopped him the worst?” “I can’t you,” he tell said, to and explained that the agreements the big Wall Street banks signed IEX with its forbade speaking about any bank without IEX from permission. “Do you know how frustrating it is to sit here and hear who that broker is?” said another investor. this and not know It wasn’t easy being Brad Katsuyama practical change without question was, when you a great deal got right — to try to effect when of fuss, down to it, a radical of a social order. Brad was not by nature a radical. some the change in overhaul He was simply in possession of radical truths. “What we want Brad. “We to do good highlight the is need the brokers who way around rewarded.” That was the only brokers,” said are doing the right thing to get the problem. Brad had asked for the banks’ permission to highlight the virtue of the ones that behaved relatively well, and they had granted it. “Speaking about someone in a positive light does not violate the terms of not speaking about someone in a negative The audience considered “How many good light,” he said. this. brokers are there?” asked an investor at length. “Ten,” said Brad. (IEX had dealings with ninety-four.) ten included the a bunch of even smaller added. Morgan “Why would made bad outfits. Stanley, J.P. “Three are meaningful,” he Morgan, and Goldman Sachs. any broker behave well?” “The long-term will quickly The Royal Bank of Canada, Sanford Bernstein, and benefit become clear that when the who made good is decisions,” said Brad. shit hits the fan, decisions and it who FLASH BOYS 232 He wondered, often, what rigged. The would look it The the shit in question hit the fan: like if stock market at icon of global capitalism was a fraud. and when bottom was How would enterprising politicians and plaintiffs’ lawyers and state attorneys The thought of it general respond to that news? give him that all the problem. At Street banks much some needed “Is there a he level, make to still wanted didn’t understand to fix why Wall his task so difficult. concern from you that the publicity will create even more hostility?” asked another. ing the world actually didn’t pleasure. Really, he just who He wanted to know good brokers were would make the if tell- the bad ones worse. “The bad brokers “Some of these what the An client trage. being bad,” said Brad. wants them to do.” wanted investor illustrated can’t try harder at brokers are doing everything they can not to do how one to return to the scribbled “So what do these guys say when you show them “Some of them said Brad. around all “ dark pools.’ jumbo say, ‘You’re one ‘This shit happens.’ hundred percent Some of them We that? right,”’ One even said, ‘We used to sit how to fuck up other people’s say, ‘I have no idea what you’re talk- have heuristic data bullshit and other to determine our routing.’ “That’s a technical mumbo jumbo’?” — term ‘heuristic data bullshit an investor asked. But it had as it also mumbo ” A few guys Technology had collided with Wall Street had been used, ciency. that arbi- the time talking about ing about. It numbers bank had enabled dark pool particular and other laughed. in a peculiar way. should have been used, to increase been used to introduce of market inefficiency. This inefficiencies that financial new inefficiency effi- a peculiar sort was not like the markets can easily correct. After a AN ARMY OF ONE 233 big buyer enters the market and drives up the price of Brent crude jump for oil, example, it’s good when healthy and good when healthy and price of crude oil traders see the relationship and the price of oil company these stocks higher. even healthy and good It’s high-frequency trader divines a necessary between the share when it speculators and drive up the price of North Texas crude, too. in prices of gets out of whack. It It’s between the stocks, and drive when some clever statistical relationship Chevron and Exxon, and responds was neither healthy nor good when public stock exchanges introduced order types and speed advantages that high-frequency traders could use to exploit everyone This sort of inefficiency didn’t vanish the else. spotted and acted upon. It was like a casino that pays off every time. someone said something about machine had any slot Some large It broken slot moment it machine in the would keep paying it; but no one who interest in pointing out that amount of what Wall Street it was off until played the was broken. had done with tech- nology had been done simply so that someone inside the financial markets would know something The same system alized debt obligations stand of a now that the outside no investor could possibly truly under- gave us stock market trades that occurred penny at distinctive trait — Another “It seems He the at its core: is why Brad Katsuyama’s his desire to explain things not so would be understood but so seditious. at fractions unsafe speeds using order types that no investor could possibly truly understand. That most world did not. once gave us subprime mortgage collater- that so that others would understand he —was attacked the newly automated financial system money it made from investor, silent till like there’s a first the right way,” he said. its incomprehensibility. that point, mover He was now risk for right: raised his hand. someone Even the banks to behave that were FLASH BOYS 234 behaving relatively well weren’t Wall Street bank that gave customers’ orders would ing, and in its profits. bank and argue others, it behaving suffer a collapse in Would any its down the road, and slide. YOU COULD NEVER say On summon top it bank as a good the all the place. That, first his biggest concern. the nerve to go for sure exactly coherent entity. first? Then read: December 19, 2013. one of the big Wall Street banks, but what was going on was it They were inside mistake to think of a fractious, and intensely Most everyone might be thinking mainly about political. its dark pool trad- dark pool was worse than had been maybe investors, big big Wall Street bank have the ability to see a few he clicked on a a its The bad banks would pounce on because A that well. all an honest shot to execute shouldn’t be given the orders in the Brad told the years that, IEX his year-end bonus, but that didn’t mean there wasn’t one person who big wasn’t, and it was, in some incentives. places, a dollar out guys in the prop group ers in the who — person why if for actually everyone inside a one guy’s pocket of another’s. For instance, the traded against the firm’s customfeel a different whose job no other reason than when you that A dollar in dark pool would naturally those customers than the guy would mean certainly didn’t bank shared the same was to it that it is on would stuff It a face. That’s different floors salespeople, often in entirely different buildings. to please the regulators; all involved them harder to rip off need to see him, face to the banks kept the prop traders concern for sell from the wasn’t simply prefer that there be no conversation between the two groups. The customer guy was better at his job — and had deniability ous to whatever the prop guy was up — if to. he remained oblivi- The frantic stupidity AN ARMY OF ONE of Wall Street’s stock 235 order routers and algorithms was simply an extension into the computer of the willful ignorance of its salespeople. Brad’s job, as he saw was it, with a really great to who were succeeded and, less the first tell start, the salespeople to them, and go war to wake against the no idea if he had suspected he had not. view from the Goldman was inside view from Goldman Sachs had inside the other big Wall unlike the other banks; for instance, thing the people he met him of the arm In most cases, he had it. cluttered than the Street banks. was doing as a result, Right from the been to the stock market were about to what was being done people — and argument, which included the distinct pos- sibility that investors in up argument between to force the the salespeople and the prop people at the other banks usually did hostility all the other banks felt toward IEX, and of the nefariousness of the other banks’ dark pools. Goldman was aloof, and didn’t appear to care what its competitors were saying or thinking about IEX. In their stock market trading and perhaps in other departments some kind of transition. trading, Greg Tusar, had frequency trading firm. as well, Goldman was undergoing In February 2013, left to The two work its head of electronic for Getco, the big high- partners then assigned to figure out Goldman’s role in the global stock markets and Brian Levine They —were —Ron Morgan not high-frequency trading types. didn’t bear a great deal of responsibility for whatever the high-frequency trading types had done before they took over. Morgan worked in New York and was in charge of sales; Levine, responsible for trading, worked in London. Both were apparently when they stepped into their this because, oddly, Ron Morgan had worried about what they had found new positions. called him. Brad knew “He found us by talking to clients about what they 236 FLASH BOYS A week after they first met, Morgan invited wanted,” said Brad. Brad back “That was to didn’t meet with Brad answering man rival Why Sachs: s left, tasked with who posed by the people was Morgan Stanley growing ran Gold- so fast? Their and Morgan did what everyone on Wall Street they wanted to find out what was going on inside bank: They was some of its employees invited The Morgan the firm now Stanley employees explained to them that —30 percent New York Stock Exchange — through what Speedway was called “Speedway.” a service Morgan Stanley provided to high-frequency traders. Morgan Stanley built high-frequency trading infrastructure exchanges, the bank s fastest routes — co-location between them, dark pool and so on HFT HFT for, a various road into which couldn’t own systems. Mor- and commissions from, everything guys did inside Morgan Stanley’s pipes. The Morgan Stanley employees angling for jobs Goldman a straight firms, afford the up-front cost of building their gan Stanley got credit at — and then turned around and leased their facilities to the smaller the a in for job inter- trading 300 million shares a day of the volume of the the he market share was booming, while Goldman’s was stag- when views. Morgan and Levine had been a big question nant. Levine rival After he said. had reached “the highest of the firm.” In taking over, it else,” told that the ensuing discussion levels did group of even more senior executives. a happen anywhere executives that at Stanley $500 million a year, and that the obvious question for own Speedway? Should Goldman Sachs told the Speedway was now making Morgan Goldman we it was growing. This Sachs: Should we raised create our further embrace high-frequency trading? One of Goldman’s clients handed Ronnie Morgan a list of AN ARMY OF ONE thirty-three big investors to making Morgan had spoken know if Morgan had but he confirmed for him- to each of the thirty-three people some obvious questions about Goldman to mar- Sachs’s stock Could Goldman ever be as fast or as smart as more nimble high-frequency trading firms? Why, ket businesses. the list, At the same time, Morgan and Levine began individually. ask this 237 he should speak before This client didn’t this decision. spoken to people beyond self that whom man if Gold- only controlled 8 percent of all stock market orders, was more than able to trade pool? Given how little a third of those orders in of the flow Goldman own its it dark what was the saw, likelihood that the best price for an investor’s order came from How did Wall Street dark pools with the exchanges? How stable some other Goldman customer? interact was with each other and this increasingly complex financial market? Was it good a thing that the U.S. stock market model had been exported to other countries and other financial markets? They already the questions knew still or could guess most of the answers; for hanging, the investors pointed them toward an unusually forthright and knowledgeable guy they knew and who was starting a new stock exchange: Brad Katsuyama. What struck Brad about his visit to Goldman Sachs was not trusted only that Levine and Morgan were willing to spend time with him, but that they took the ideas from their conversations to their superiors. Levine seemed particularly concerned about the stock market’s instability. “Unless there are going to be a massive crash,” he some changes, said, “a flash crash there’s times ten.” In conversation and in presentations, he impressed the point Goldman’s top executives, and also asked, “Do you really upon need the only differentiator in the market to be speed? Because that’s what it seems to be.” It wasn’t all that hard for the people who FLASH BOYS 238 ran Goldman why no one upside in “And it Sachs to see the source of the problem, or to see inside the system cared to point — why no one that’s everyone’s got career They ahead. out. “There’s it ever steps out on And no one risk. is no said Levine. it,” thinking that far are looking at the next paycheck.” A long string of myopic decisions had created new risks in the U.S. stock market. some future complexity was just one manifestation of Its the problem, but in calamity. Goldman the it, The And anomalies but symptoms. But it old guys. Street banks, Goldman earned $7 equity business; that business was more than respectively, would be put that. and at risk Morgan had been made historical a choice, at moment. An from by any its crisis. At forty-eight and forty-three, Morgan and Levine were, by Wall them with Ron specifically billion a year a Goldman Street standards, partner back in 2004, Levine in 2006. Both confided to friends that sented sure, lay would end up being thought, blamed generally on the big Wall Sachs. felt market calamity, a stock Morgan and Brian Levine both on Goldman partners both sensational technical glitches weren’t what might be investor IEX pre- a pivotal financial who knew Ron Morgan said, “Ronnie’s saying to himself, ‘You work for twenty-five years in the business, how often do you have a chance to ence?’ ” Brian Levine himself said, “I think sion. have. I also think And have to I it’s a moral decision. think Brad fix the is I it’s It’s a differ- the shot we the best odds we think this the right guy. make a business deciis problem.” BEFORE THEY OPENED their market, on October 25, 2013, the thirty-two employees of many IEX made shares they’d trade their first private guesses as to day and in their first how week. AN ARMY OF ONE The median of the estimates came day and 2.5 million shares the new in at 159,500 shares the first first week. The lowest estimate the only one of came from Matt Trudeau, built a 239 them who had ever stock market from scratch: 2,500 shares for the Of the day and 100,000 for the week. first ninety-four stock broker- age firms in various stages of agreeing to connect to IEX, most of them small outfits, only about fifteen were ready on the first day. “Brokers are telling their clients they’re connected, but haven’t even gotten their paperwork,” said Brad. how big the exchange might be at the end of the guessed, or perhaps hoped, that it would trade When first we asked year, Brad between 40 and 50 million shares a day. To cover their running costs, they needed to trade about 50 million shares a day. If they failed to cover their running costs, was there Don said we a how question of long they could we Bollerman. “Either are a complete flop. twelve months I We’re done in know whether I last. “It’s six to need twelve months. In to look for a job.” thought that their bid to create an example of market — and maybe change Wall longer and prove messier. more like He binary,” are a resounding success or Street’s culture expected their Brad a fair financial — could first take year to feel nineteenth-century trench warfare than a twenty- first-century drone strike. “We’re just collecting data,” he said. “You cannot make unless you have without data. a case trades.” And you Even Brad agreed: “It’s don’t have data over when we run out of money.” On the first day, they traded 568,524 shares. ume came from that had no dark pools ford Bernstein. Their shares. Most of the vol- regional brokerage firms and Wall Street brokers Each week — first the Royal Bank of Canada and San- week, they traded after that, they grew a bit over 12 million slightly, until, in the third FLASH BOYS 240 week of December, each week. By shares. orders ing they were trading roughly 50 million shares On Wednesday, December then Goldman they traded 11,827,232 its were arriving on the new exchange in the same untrust- spirit as those from the other big Wall Street banks: in tiny lot sizes, resting for just a The man 18, Sachs had connected to IEX, but to few milliseconds, then leaving. different-looking stock market order sent by Gold- first IEX landed on December 19, 2013, at 3:09:42 p.m. 662 milliseconds, 361 microseconds, and 406 nanoseconds. Anyone who had been in IEX’s one-room office when it arrived would have known that something unusual was happening. The computer screens jitterbugged as the information flowed into the market in an entirely new way. from Perkov were on their “Were at fifteen One by one, the employees arose few minutes into the surge, their chairs; a feet. Then they began million!” someone all but Zoran to shout. yelled, ten minutes into the surge. In the previous 331 minutes they had traded roughly 5 million shares. “Twenty million!” “Fucking Goldman Sachs!” “Thirty million!” The enthusiasm was if an oil unpracticed, almost unnatural. It was as well had gushed up through the floor during a meeting of the chess club. “We just the passed AMEX,” shouted John Schwall, referring to American Stock Exchange. “We’re ahead of AMEX in mar- ket share.” “And we gave them start,” said a one-hundred-and-twenty-year head Ronan, playing one had given Ronan Schwall that it had a a little loose $300 bottle of with history. Some- Champagne. He’d told cost only forty bucks, because Schwall didn’t AN ARMY OF ONE want anyone inside IEX accepting from anyone outside of from under else of more than forty bucks fished the contraband and found some paper cups. his desk Someone gifts Now Ronan it. 241 down put a phone and “That was J.R said, Morgan, asking, ‘What just happened?’ They say they may have do something.” to Don put down his phone. “That was Goldman. They say they aren’t even They’re coming big tomorrow.” big. “Forty million!” At desk Zoran his sat anyone, but we’re tell calmly, watching traffic patterns. “Don’t still Fifty-one minutes after first honest shot bored,” he said. “This Goldman is nothing.” Sachs had given them their Wall Street customers’ stock market orders, at the U.S. stock market closed. Brad walked off the floor and into a small office, enclosed by glass. just “We happened. right,’ ” He thought through what had needed one person to buy in and ‘You’re say, Goldman Sachs agrees with us.” Then he thought some more. Goldman Sachs wasn’t a single entity; he said. “It was it each other. means bunch of people who a Two it Now is all Ronnie,” it. Goldman needed “This said Brad. They is These of. is Brian because of them. can’t marginalize it.” a glimpse of the future —he felt certain Sachs was insisting that the U.S. stock market to change, Goldman this Sachs was capable blinked. “I could fucking cry now,” he said. He’d just been given of Goldman the difference. “I got lucky Brian the others can’t ignore this. Then he new authority, to take a different, longer-term approach than anyone imagined two people made with didn’t always agree of these people had been given a and they had used and Ronnie that and that IEX was the place to change it. If Sachs was willing to acknowledge to investors that new market was the best chance for fairness and stability, FLASH BOYS 242 the other banks would be pressured and the harder it to follow. The more IEX, the better the experience that flowed onto would be market. At that moment, the stock market for the banks to evade like a river that wanted banks. All that had been needed was for one to dig a trench in this new, fair Goldman’s orders flowed onto IEX, as felt a bit orders for investors, man jump to with its a shovel an existing levee, and the pressure from the water would finish the job —which was why men caught dig- ging into the banks on certain stretches of the Mississippi River were once shot on Brad Katsuyama was the sight. shovel, positioned at the river’s had arrived, the with explosives, to help him. Three weeks if man with most vulnerable bend. Goldman later, he stood before a group of investors who, they acted together, might force change upon Wall Street. To show them that change was on possible, he flashed a big screen the data from what had happened, for fifty-one minutes, on December 19. The data showed, power of trust. Goldman had the day before, December on December 19 because, Goldman had on entrusted among actually sent 18. other things, the more 92 percent of those orders traded price Wall — compared Street’s was even IEX that day, for just fifty-one minutes, them with most of its seconds or more. That trust had been rewarded: fair; orders to So much more had traded on at orders for ten The market felt — the fan- the midpoint to 17 percent that traded at the midpoint in dark pools. (The number on the public exchanges lower.) Their average trade size was twice the market average, despite the efforts of other Wall Street banks to under- mine them. IEX represented a choice. IEX also made a point: that this market which had become intentionally and overly complicated might be understood. That, to function properly, a free finan- AN ARMY OF ONE cial need in some flow, sick way the kickbacks, and and co-location, and all sorts to a small handful of traders. All the room and other investors like understanding of the market When it 243 market didn’t need to be rigged in someone’s it, is and then investors it payment It didn’t for order of unfair advantages handed needed was them to seize favor. its for the men in to take responsibility for controls. coming together “The backbone to trade,” said Brad. he was finished, an investor raised his hand. “They did on December nineteenth,” he asked. “And then what?” CHAPTER EIGHT THE SPIDER AND THE FLY he T trial of Sergey Aleynikov ran for ten days in ber of 2010 and was notable for outsiders. the people who its High-frequency trading was did it, knew anything or Decem- paucity of informed a small at all world, and about it, appar- ently had far less interest in testifying at trials than in ing their personal fortunes. the subject called by the of finance min Van at Illinois Vliet. journalists’ Van need The one government was an Institute Vliet had for one. mak- outside expert witness on assistant professor of Technology named Benja- become an expert While teaching a in response to computer coding course, he’d cast around for something sexy for the students to program, and landed on high-frequency trading platforms. In mid-2010, Forbes magazine called ask him what he thought about him out of the blue to a fiber-optic cable that Networks had strung from Chicago to New Jersey. Spread Van Vliet had never heard of Spread Networks, and knew nothing about the cable, but course, led to wound up with more calls his name in print —which, from journalists, who needed a of high- THE SPIDER AND THE FLY Then came frequency trading expert. Vliet’s phone rang of a former Van Vliet Van off the hook. Eventually, federal prosecutors found him and asked him trial 245 the flash crash, and to serve as their expert witness in the Goldman Sachs high-frequency programmer. had never actually done any high-frequency still trading himself, and had little to add on the value or the what Serge Aleynikov had taken from Goldman Sachs. gist of About the market itself he was badly misinformed. (He described Goldman trading.) Sachs He “the as New York Yankees” turned out to have testified as of high-frequency an expert witness in an earlier trial involving the theft of high-frequency trading which the judge code, after in the case said that the idea that a high-frequency trading program was some kind of science was “utter baloney.” The jury in Sergey Aleynikov’s trial consisted school graduates; all mainly of high of the jurors lacked experience program- ming computers. “They would bring my computer into the court- room,” recalled Serge incredulously. “They would pull out the hard drive and show it to the jury. As evidence!” Save Malyshev, Serge’s onetime employer, the people stand had how able, that the no credible knowledge of high-frequency money and so on. Malyshev testified as a witness for the prosecution — Goldman’s code was written programming language, been designed for a firm that it was slow and clunky, was trading with its own it in a had custom- and Teza, Malyshev’s firm, didn’t have customers, and so —but when he looked to be sleeping. “If said Serge, “it I trading: Goldman’s code was of no use whatsoever in the system different on Misha took the got made, what sort of computer code was valu- he’d hired Serge to build ers, for who did what I I over, he were a juror, would be very did.” saw that half the jury appeared and I difficult for wasn’t a programmer,” me to understand why FLASH BOYS 246 Goldman standing even more behaved more of the was Sachs’s role in the trial like to salesmen for the prosecution than citizens not that they lied,” said Serge. “But they told state. “It’s things that were not in their expertise.” Adam thing Schlesinger, at make genuine under- employees, on the witness stand, difficult. Its Goldman was was talking about When his was asked about the code, he former boss, said that every- proprietary. “I wouldn’t say he lied, but he stuff that he did not understand, and so he was misunderstood,” said Serge. Our system of justice is a poor tool for digging out a rich What was really needed, it seemed to me, was for Serge truth. Aleynikov to be forced to explain what he had done, and why, to people able to understand the explanation Goldman the Sachs had never asked him at all ing business. actually it. and knew about computers or the high-frequency trad- And so over Wall Street restaurant, I two nights, in a private convened serve as both jury and prosecution, intimately familiar with ing, who FBI had not sought help from anyone anything and judge to explain himself, Goldman I a room of kind of second trial. a To invited half a dozen people Sachs, high-frequency trad- and computer programming. All were authorities on our abstruse new stock market; several had written high-frequency code; one had actually developed software for Goldman’s high- frequency traders. All were men. They’d grown up in four ferent countries between them, but all now lived in the States. All of them worked on Wall Street, and themselves freely, so, to they needed to remain anonymous. dif- United express Among them were employees of IEX. All were naturally Serge Aleynikov. skeptical — of both They assumed to eight years in jail Goldman that if Serge Sachs and had been sentenced he must have done something wrong. They THE SPIDER AND THE FLY what just hadn’t bothered to figure out 247 that was. All of them had followed the case in the newspapers and noted the shiver had sent through the spines of Wall Until Serge was sent to for jail for doing it, it it software developers. was common practice Wall Street programmers to take code they had worked on when they left for new jobs. “A guy something no one understood,” it. Street’s as got put in jail for taking new jurors one of Serge’s put “Every tech programmer out there got the message: Take code and you could go to jail. Aleynikov had It was huge.” The arrest of people, for the also caused a lot of Serge time, to first new who in 2009 had worked for a big Wall Street bank, said, “When he was arrested, we had a meeting for all the electronic begin to use the phrase “high-frequency trading.” Another juror, trading personnel, to talk about a one-pager they’d drafted to be new discussed with their clients around this frequency trading.’ The was one of those old-school Wall Street places restaurant you that charge more or less a thousand bucks for a private crab, steaks the size cooked decades ago, now who who out of business. of food, like a It was the who They sort of meal spent their days trusting it; a collection but this monstrous feast of weedy technologists, controlled the machines that the markets, and into the for traders being served to the people Food of desktop computer screens, smok- and their nights rewarding their gut to even. in massive quantities: vast platters of lobster ing mountains of potatoes and spinach. was room and then way back challenge you to eat your and drink arrived and topic called ‘high- ” now controlled had, in the bargain, put the old school sat around the table staring at the piles conquering army of eunuchs harem of their enemy. At any dent. Serge, for his part, ate so little, rate, who had they stumbled made and with such hardly a disinterest, FLASH BOYS 248 that half expected I him to lift and off his chair float up to the ceiling. new jurors His began, interestingly, by asking They wanted sonal questions. was. They took an tory, and noted that a geek work interest, for — know work than in the established fairly quickly was not that he of per- was pretty consistently interest in his They generated. lots example, in his job-market his- his behavior who had more him what kind of guy he to figure out that of money —how, just smart but seriously gifted. “These guys are usually smart in one small area,” one of them explained to me. “For many in so areas is is to say had “super-user he was one of ees) who cheap could log onto the system USB plug it They handful of people a an administrator. Such as would have enabled him, flash drive, Sachs. status” inside more than 31,000 employ- (roughly 35, in a firm that then had privileged access Goldman to probe his career at to learn that he Goldman, which later technologist to be so totally dominant just really, really unusual.” They then began were surprised a the do not I at any time, to buy into his terminal, and take all a of Goldman’s computer code without anyone having any idea that he had done it. That fact alone didn’t one pointed out to Serge careless; just was not manner in of thieves are sloppy and because he was sloppy and careless didn’t a thief. anything the prove anything to them. As directly, lots On the other hand, they least bit suspicious, much mean he all agreed, there wasn’t less nefarious, about the which he had taken what he had taken. Using a sub- version repository to store code and deleting one’s bash history were common practices. The latter made a great deal you typed your passwords into command had not behaved new jurors like a man of sense lines. In short, trying to cover his tracks. One if Serge of his stated the obvious: “If deleting the bash history was THE SPIDER AND THE FLY why had Goldman and devious, so clever 249 ever found out he’d taken anything?” To these — vincing he might within new jurors, that Serge of sense. As a lot Goldman uncon- hadn’t permitted debugged or improved code back to release his so because he thought files open source code contained later like to parse the —made FBI found the story that the had taken the him to the public even though the original free license often stated that improve- ments must be publicly shared hands on these also taken was files some code same to be in the one. Grabbing a — the only to take the that wasn’t files as bunch of files efficient if the the only code that interested him. him to code he wanted, as it was scattered them open source code, because have been of for him to col- open source code was would have made that later. specifically for little all over cyberspace. that Serge’s interest code that might be repurposed code was written It both open source way far less hunt around the Internet for the open source also entirely plausible to to the to get his open source, which happened that contained open source code, even sense for him for code. That he had open source code, surprised no the and non-open source code was an lect the way Goldman was was the general-purpose The Goldman proprietary Goldman’s platform; new use in any It was confined it would system he wished to build. (The two small pieces of code Serge had sent into Teza’s computers before his arrest both “Even been if he faster self,” said came with open source had taken Goldman’s whole platform, and better for him to write the new it licenses.) would have platform him- one juror. Several times Serge surprised the jurors with his answers. They were first all arrived at shocked, for instance, that from the day Serge Goldman, he had been able to send Goldman’s FLASH BOYS 250 source code to himself weekly, without anyone ing a word into your him about to work it. “At Citadel, someone station, is at Goldman if you stick a USB say- drive standing next to you within minutes, asking you what the hell you are doing,” said five juror who had worked Most were there. how surprised by a little Serge had taken in relation to the whole: eight megabytes, in a platform that consisted of nearly fifteen hundred megabytes of code. The most what he had cynical “Did you take the strats?” high-frequency trading “No,” accused “But among them were surprised mostly by not taken. That was one thing the prosecutors hadn’t said Serge. him asked one, referring to Goldman’s strategies. of. the secret sauce, if there that’s one,” said the juror. “If is you’re going to take something, take the strats.” “I wasn’t interested in the strats,” said Serge. “But that’s like stealing the jewelry box without the jewels,” said another juror. “You had super-user have taken the “To me, strats,” said strats. the technology really interested in how of dollars?” asked someone “Not “You could easily is more interesting than the Serge. “You weren’t lions status!” said the first. Why didn’t you?” they made hundreds of mil- else. really,” said Serge. “It’s all one big gamble, one way or another.” Because they had seen it before in other programmer types, they were not totally shocked by his indifference to Goldman’s trading, or by Talking to a how far Goldman had kept programmer type about bit like talking to the house plumber him from the action. the trading business at work in the was a basement THE SPIDER AND THE FLY game knew so little 251 upstairs. “He about the business context,” one of the jurors said, about the card after attending don was running the Mafia both dinners. “You’d have to try to as he did.” Another said, “He knew to know about how they made money, which was ing. He wasn’t there for very long. And he spent all of his as much as He came know as little they wanted him virtually noth- in with no context. time troubleshooting.” Another said he had found Serge to be the epitome of the programmer whose value the big Wall Street banks tried to without resumes from the banks,” he and say maybe one guy is minimize —by using their skills admitting them into the business. “You see two fully said. “You them up on paper line between them. But there’s a ten percent difference getting paid three hundred grand and the other The ting one point five million. difference is get- one guy has been is given the big picture, and the other hasn’t.” Serge had never been shown if it the big picture. wasn’t to Serge With Still, it was obvious —why Goldman had the introduction of Reg NMS financial intermediary’s trading system attribute: the speed with which speed with which it it to the jurors — even him when hired it had. in 2007, the speed of any became its most important took in market data and the responded to that data. “Whether he knew it or not,” said one juror, “he was hired to build Goldman’s view of the market. At least nature of No Reg NMS, some Goldman big role,” said a juror writing code. “The his eyes lit up.” remained oblivious Sachs’s trading business, all noticed, was that his heart a no Serge in finance.” part of the reason he was elsewhere. who moment he shit something about the guy.” think passion plays himself had spent his entire career started talking about coding, Another added, “The work on open source “I to the of the jurors fact that even while he was he kept trying to at Goldman says FLASH BOYS 252 They didn’t either to him in creating a “I agree that what Serge had taken had no value, all Goldman. But what value or to new system would have been can guarantee you this: some other system,” one For my part, He might have had and indirect. did not steal code to use on it and none of the others disagreed. said, didn’t fully understand I it trivial why some parts of Gold- man’s system might not be useful in some other system. “Goldman’s code base it still buying like is jurors explained. “And you a really old house,” new to build a on new house, land. be used; that they couldn’t involved in making way Why it useful from easier to start even stronger the at it create when is it’s that the was to Goldman — that the be written in my new third added, — new Goldman grew Serge failed to later, as computer language than a different question, at least to me, A full month was after he’d left why it was next to useless outside his jurors didn’t find this If the it Sachs, he code was so up and study A A riding a bike to school, and Person better off at the expense of Person B. view of theft. —why take One it? put it bike from Person B, then Person way: “If Person steals a Goldman hard to understand. this people’s Serge had Goldman of it was either so clunky or so peculiar to Goldman’s system that is men- system Serge planned to unimportant to him that he didn’t bother to open Oddly, “It’s Their conviction that Gold- had not touched the code he had taken. if most house? code. The perplexing it; But amount of trouble A ridiculous.” scratch.” they learned the dinners taken anything. still up. would you take one- man’s code was not terribly useful outside of tion it has the problems of a really old house. Teza was going hundred-year-old copper pipes and put them in It isn’t one of the take the trouble to soup B is That walking. Person is clear-cut, A is and most THE SPIDER AND THE FLY “In Serge’s case, think of being and you carry a spiral it’s all down written people do. The You may never look at related to there are draw on. But your prior job, and you will start a your new job which will make the old one For programmers, their code is relevance to what they will build next. To had very that little some . . irrelevant. . —but He it had done. [It has very took . . . enables a spiral little note- relevance outside of Goldman Sachs.” had done what he had done. it new ideas, notebook that the well-informed jury, the real mystery wasn’t done what most new notebook their spiral notebook. them] to remember what they worked on book leave as relevance to your little Maybe again. it or templates, or thoughts you can at You — contents of your notebook relate to your history company but have very the prior job. is ideas, products, sales, cli- in that notebook. your new job and take the notebook with you for at — for three years, notebook and write everything down. Everything about your meetings, your ent meetings 253 company at a It why Serge was why Goldman Sachs had Why on earth call the FBI? Why exploit the ignorance of both the general public and the legal system about complex financial matters to punish Why must the spider always The financial insiders was an accident; that guy? little FBI this: that it in the business. The of the legal process; that hair-trigger alert to personnel how and thought they could it, jurors all had ideas about what had happened had happened. One of the intriguing than the others. It and in haste high-frequency trading, because they could see much money would be made from compete called the lost control 2009 Goldman had been on losses in one had many theories about Goldman had then realized the truth, but in this eat the fly? theories why was more had to do with the nature of a big Wall Street bank, and the way people who worked for it, at the FLASH BOYS 254 intersection of technology and trading, got ahead. put As one juror “Every manager of a Wall Street tech group it, have likes to people believe that his guys are geniuses. Russians, whatever. His whole persona do among percent of their code What guy the thing, what they’ll create come to big him and And deal.’ To put it Aleynikov on tell when he say, another way: it ‘I is don’t The it’s fire know what about it facilities that may housed dan- have started with his bonus. alarm before they smell the who had advanced this last theory. who are politically motivated.” As he some more. “I’m ‘No ” process that ended with Serge with Serge Aleynikov and walked me say, he took.’ asked the juror the people some- worse than So when the security people two holding going to pull the team perception. kills that some Goldman Sachs manager with the concern of his the downloads, he can’t gerous offenders and then a federal prison “Who what he and gets told Serge has taken their own.’ sitting inside that what he took because him about he can’t is people find out that ninety-five open source, is can’t say, doesn’t matter is ‘it his peers When be replicated. can’t down Wall Street, fire?” “It’s always left dinner he thought actually nauseous,” he said. “It makes sick.” THE MYSTERY THE jury of Sergey Aleynikov’s peers had more trouble solving was Serge himself. was, completely people at those at two Wall public to vote for the home, appeared, and perhaps even Street dinners last. and Had you lined up the and asked the American man who had just his job, his life savings, have come dead He peace with the world. lost his his reputation, marriage, his Serge would At one point, one of the people at the table stopped the conversation about computer code and asked, “Why THE SPIDER AND THE FLY you angry?” Serge aren’t said the juror. “How do you said. “What Your life 255 him. “No, I’d happened are in trouble go in to know and this that as a that particular route. If But it. is how at it’s the person? my strengthened At the end of his you know same time you know going to be.” To which he understanding of what living trial, when said, But I “You know, have to say, it it was is all think I about.” the original jury returned with way we had hoped. did not turn out the a pretty good experience.” were standing outside himself and taking in the observer. “I’ve never seen anything like it,” said It was as if he situation as an Marino. In the comfort of the Wall Street cornucopia, that notion — the hellish experience he’d been through had actually been him for —was too weird to pursue, its Kevin Marino, guilty verdict, Serge had turned to his lawyer, and It something happened. added, “To some extent I’m glad this happened to me. it really,” be fucking going does negative demeanor give you that you’re innocent, you calm? stay so you anything. You know doesn’t give at “But what does craziness give you?” crazy.” Serge smiled again. he back just smiled that good and the jurors had quickly returned to discussing computer code and high-frequency trading. But Serge actually believed what he had life Before his said. —before he much of what he thought important —he went through days and arrest lost mind: a bit self-absorbed, prone to anxiety status in the world. said. “When I saw the fear of losing panic. Or have the time he their three one “When I was articles in the my reputation. arrested, and worry about I newspaper, Now I first I would tremble just smile. sent to jail, his wife young daughters with “He her. his couldn’t sleep,” he 1 had left at no longer panic ideas that something could go wrong.” was to turn to. in his nights in a certain state of his By him, taking He had no money and no didn’t have very close friends,” his fellow FLASH BOYS 256 Russian emigre Masha Leder recalled. He people person. ney.” Out of a took the job didn’t jail, I would “Every time I things, frequent trips would come by him,” she leave energized much energy and so did. He’s not a sense of Russian solidarity, and out of pity, she —which meant, among other to visit Serge in prison. in “He never even have anyone to be power of attor- positive emotions that said. it was him to visit “He radiated like therapy me to visit him. His eyes opened to how the world really is. And he started talking to people. For the first time! He would say: People in jail have the best stories. He could have considered himself a tragedy. And he didn’t.” for By most far the of his experience was explain- difficult part When ing what had happened to his children. his daughters it in the were “But the bottom line month on the was jail phone was apologizing I violent, and for a long and enjoy talking minimum-security prison he in a really and He to. at first four months he didn’t find When moved him they Fort Dix, in He remained space to work. bad times there,” He was fine, said New Jersey, down one though, and in eat meat. some it hard to the he was him lived on beans these yogurts and after another.” a lifetime but physical dis- “His body, he had Masha Leder. “He always hungry. I’d buy he would gulp them worked spent his even found people he could mainly because he refused to rice. when he room crammed with hundreds of other roommates, now had tress, for the fact that this time the kids, essentially nonverbal, but to stay out of trouble there. still put said Serge. up on the other end. The holding facility in which Serge talk to, “I tried to he was allowed three hundred minutes — and called them, didn’t pick was he was arrested, and almost one. most simple terms they would understand,” had happened.” In a five, three, His mind still of programming in cube THE SPIDER AND THE FLY farms had A him with left few months into Serge’s from him. thick envelope 257 the ability to focus in prison conditions. It jail Masha Leder received term, contained roughly a covered on both sides in Serge’s meticulous eight-point was computer code — a solution to problem. Serge feared that wouldn’t understand fiscate it, if a hundred pages script. It some high-frequency trading the prison guards found decide that it was suspicious, it, they and con- it. A year after he’d been sent away, the appeal of Serge Aleynikov was finally heard, judgment was had seen in client by the Second Circuit Court of Appeals. The anything his lawyer, Kevin Marino, swift, unlike his career. who was Marino was by then working dead broke. The very day he made the judges ordered Serge released, gratis for a his on the grounds argument, that the laws he stood accused of breaking did not actually apply to his At six in the morning on February 17, case. 2012, Serge received an email from Kevin Marino saying that he was to be freed. A few months later, Marino noticed failed to return Serge’s passport. it back. The Once but this picked and asked didn’t bail, as now know was arrested again and taken might have something I got the to New Jersey cops to for, who the charges, only that he should be he was deemed “When for stay- had no idea what he was being arrested time neither did the police. The him up just as perplexed. it New Jersey, again, he held without government had called passport never arrived; instead Serge, ing with friends in jail. that the Marino a flight risk. call,” said do with His lawyer was Marino, “I thought Serge’s child support.” It A few days later, Manhattan district attorney Cyrus Vance out a press release to announce that the State of New York didn’t. sent was charging Serge Aleynikov with “accessing and duplicating a complex proprietary and highly confidential computer source FLASH BOYS 258 code owned by Goldman Sachs.” The press release went on to say that “ [t]his code is so highly confidential that known it is the industry as the firm’s ‘secret sauce,’ ” and thanked Sachs for Joanne its cooperation. immediately re -jailed The prosecutor assigned to the case, claimed that Serge was Li, in Goldman and needed a flight risk —which was to be strange, because Serge had gone to and returned from Russia between the time of his first arrest a job and his first jailing. (It was fled the the phrase “secret sauce.” from “the industry” but from first trial, were some sense to him. office for the his case— to for treating Otherwise “secret sauce.” To actions. crimes meant that, Goldman’s Serge’s re-arrest to charge Serge But the sentencing guidelines even come Serge’s avoid double jeopardy, the Manhattan had found new crimes with which same hadn’t It opening statement in when he mocked the prosecutors as if it made no DA’s who soon at Citigroup.) Marino recognized code Li if he was convicted, he wouldn’t have to return to jail. it new for the was very likely He’d already served time, for crimes the court ultimately determined he had not committed. Marino called Vance’s office. “They told me that they didn’t need him to be punished anymore, but they need him to be held accountable,” said Marino. let him go on time sible that served. “They want him I told them they can go fuck themselves. Oddly enough, they to plead guilty and in the politest terms pos- They ruined hadn’t. “Inside of me I his life.” was completely witnessing,” said Serge, about the night of his re-arrest. “There was no no panic, no fear, His children had reat- negativity.” new world of people tached themselves to him, and he had a to whom he felt close. He thought he was living his life as well as it had ever been had happened lived. to He’d even anyone started a who might memoir, to explain be interested. He what began: THE SPIDER AND THE FLY changes you in realize that that it 259 incarceration experience doesn’t break your If the your a way that on the lose many fears. it You begin to not ruled by your ego and ambition and life is can end any day that just like you spirit, at any time. So why worry? You street, there is life in prison, people get there based on the jeopardy of the system. ons are by people filled who were efit, else’s crossed the law, as well The as pris- by those and circumstantially picked and crushed incidentally by somebody who learn and random agenda. On the other hand, as a vivid ben- you become very much independent of material property and learn to appreciate sunlight and morning very simple pleasures in breeze. life such as the EPILOGUE RIDING THE WALL STREET TRAIL or F at least a few members of the Women’s Adventure Club of Centre County, Pennsylvania, the weather was never much of an issue. The Women’s Adventure Club had been created by Lisa Wandel, an administrator at versity, after she realized that alone in the woods. members, and a its The club now had more sense of adventure had State Uni- afraid to hike than seven hundred expanded walk in the woods. Between them the four me on Penn many women were far beyond women who met their bicycles beside the Pennsylvania road had: learned the flying trapeze, swum the Chesapeake Bay, and won silver at the downhill mountain biking world championships; they had finished a road bike race called the Metric,” a footrace called the Gran Fondo “Masochistic Tough Mudder, and twenty-four-hour-long mountain bike ated from race car driving school races; three separate they had gradu- and made thirteen Polar Bear Plunges in some local river in the dead of winter. After studying the Women’s Adventure Club’s website, Ronan had said, “It’s a FLASH BOYS 262 women who my wife into it.” bunch of lunatic got to get In the bleak January light meet up and do dangerous we shit; pedaled onto Route 45 out of Boalsburg, Pennsylvania, heading east, along what was once the route for the stagecoach that ran from Philadelphia to Erie. was nine in the morning, and still below fields, It freezing, with a stiff breeze lowering the windchill to eleven degrees. were of farms and fallow brown I The views and the road was empty except for the occasional pickup truck, roaring past us with real anger. “They turers mildly. hate bikers,” explained one of the “They The women rode noticed when in 2010. try to see how women adven- close they can get.” of road every so often, and had this stretch the fiber-optic line was being laid beside From time to time it, back one of the road’s two lanes was closed by the line’s construction crews. You’d see these motley queues of bikes, cars, pickup trucks, Amish horse-drawn and farm equipment waiting traffic. The crews trenched and the farms, making to get back to their it for the tail the ground between the paved road difficult for the homes Amish — sometimes you’d kids, the girls in their pretty purple dresses, wagon and en’s leaping over the trench. that the fiber-optic line was a in their wagons see these Amish hopping off the The members of the Adventure Club had been told by carts, end of the oncoming a local government government project Womofficial to provide high-speed Internet access to local colleges. Hearing that it was actually a private project to provide a 3-millisecond edge to high-frequency traders, they had some new “How a public does a private line get access to asked one. “I’m really curious to know that.” questions about it. right-of-way?” RIDING THE WALL STREET TRAIL WE’RE IN ple said A That’s transition here. when you 263 what the Goldman Sachs peo- many asked them, in so words, how they could have gone from bringing the wrath of U.S. prosecutors down upon Serge Aleynikov for emailing their high-frequency trading computer code to himself, to helping Brad Katsuyama change the U.S. stock market in ways that would render Goldman’s high-frequency trading computer code worthless. There was a connection between Serge Aleynikov and Goldman’s behavior on December publicity that attended it caused a rigorously about the value of 2013. 19, The and the trial of people to think more lot Goldman Sachs’s high-frequency trading code. High-frequency trading had a winner-take-all aspect: The fastest predator took home the fattest prey. By 2013 the people charged with determining Goldman’s stock market had concluded that Goldman wasn’t very good at this new game, and that Goldman was unlikely ever to be very good at it. The high-frequency traders would always be faster than strategy Goldman who ran Sachs — or any other Goldman big Wall Street bank. Sachs’s stock The people market department had come to understand that what Serge had taken wasn’t worth stealing least — at not by anyone whose chief need was speed. The trouble for any big Wall Street bank wasn’t simply that a big bureaucracy was ill-suited to keeping pace with rapid technological change, but that the usual competitive advantages of a big Wall Street bank were of ing. A vast amounts of cheap survive the ups and when little use in high-frequency trad- big Wall Street bank’s biggest advantage was risk capital and, downs of a with risky business. that, its its access to ability to That meant the business wasn’t risky and didn’t require much little capital. High-frequency traders went home every night with no position in the stock market. They traded in the market the way card FLASH BOYS 264 counters in a They casino played blackjack: why money on when played only they had an edge. That’s they were able to trade for five years without losing a single day. A big Wall Street bank really had only one advantage in an ever-faster financial market: market trades. So long as first shot at its own customers’ pool, and in the dark, the bank might profit at their expense. But even here the bank would never do the job or thoroughly as a really pressure to good HFT. hand the prey over ensure that the kill stock the customers remained inside the dark to the It more was done quickly and after the kill, to join in the feast as a as efficiently was hard to resist the skilled predator, to discreetly, and then, kind of junior partner though more junior than partner. In the dark pool arbitrage IEX had witnessed, for instance, the gains, leaving the HFT The new structure of the U.S. Wall Street banks from their At the same time that the it captured about 85 percent of bank with just 15 percent. stock market had removed the big historic, lucrative role as intermediary. created, for any big bank, some unpleasant risks: customer would somehow figure out what was happening to his stock market orders. how go wrong. And that the technology might some- If the markets collapsed, or if another flash crash occurred, the high-frequency traders would not take 85 percent of the blame, or bear 85 percent of the costs of the inevitable lawsuits. The banks would The bear the relationship of the big traders, lion’s share of the blame and the costs. Wall Street banks to the high-frequency when you thought about it, was a bit like the relationship of the entire society to the big Wall Street banks. When things HFT guys took most of the gains; when things went the HFT guys vanished and the banks took the losses. went well, the badly, Goldman had figured all of this out —probably other big Wall Street banks, to judge from its before the treatment of IEX. RIDING THE WALL STREET TRAIL By December Goldman 265 2013, the people newly installed on top of 19, Ron Morgan market operations, Sachs’s stock and Brian Levine, wanted to change the way the market worked. They were obviously They sincere. economy had grown too complex, and was likely to experience some catastrophic But they also never win lots — were trying to put an And or control. mar- truly believed that the ket at the heart of the world’s largest end to a failure. game they could so they’d flipped a switch, of their customers’ stock market orders to IEX. and sent When they did this they started a process that, if allowed to play out, would take billions from Wall Street and return would to investors. it It also create fairness. A big Wall Street bank was a complex environment. There were people Goldman inside Levine and Morgan had done. had retreated, just suyama it to Sachs a little bit. It know why. Was it after Goldman to ask changing its for collective first 19 the firm Brad Kat- mind? Had mover? Was it down the road? It was possible that even know the answers to those questions. Sachs did not Whatever the answers, something Brian Levine had said made of sense. “There will be a a lot “There will be structure has It’s ysis too Sachs to look up from short-term profit and study the landscape Goldman December was hard even underestimated the cost of being the much than pleased by what less And a lot been lot of resistance,” he’d still said. of resistance. Because a tremendous infra- built worth performing up around a this.” Goldman Sachs-like cost-benefit anal- of this infrastructure, from the point of view of the economy it is new meant to serve. The benefit: Stock information a few milliseconds might. The instability costs make for a longer market prices adjust to faster list. introduced into the system than they otherwise One when obvious cost its is the primary goal is FLASH BOYS 266 no longer stability collected by but speed. Another financial intermediaries. is the incalculable billions That money more investment, paid for by the economy; and the tive enterprise there will be. must pay Another money all this money ple to on harder to measure, was the influence exerted, not just what to on the political process do with their lives. but on The more be made gaming the financial markets, the more peo- would decide they were put on markets a tax for capital, the less productive enterprise cost, people’s decisions about is that produc- — and earth to game the financial create romantic narratives to explain to themselves why a life spent gaming the financial markets is a purposeful life. And then there is maybe the greatest cost of all: Once very smart people are paid huge sums of money to exploit the flaws in the financial system, they have the spectacularly destructive incen- screw the system up further, or to remain tive to watch it The gling cost, in the end, it silent as they being screwed up by others. is a tangled-up financial system. Untan- requires acts of commercial heroism — and even then the fix might not work. There was simply too much more easy money to it worked be made by well. know how elites if The whole to cure this,” as whether the patient wants the system culture had to Brad had put to worked badly than want it. “It’s for a rider to stop. and the cornfields beside signs. killed Apart from the it plastic The just a matter of line, there was no road’s shoulder was narrow, No Trespassing were planted with soda bottle and the carcasses of deer by the speeding pickup trucks, and landscape looked if “We be treated.” FOR A LONG stretch along the Spread Networks happy place to change. a lot like it a shop or two, the once did from the Philadelphia- RIDING THE WALL STREET TRAIL The most Erie stagecoach. 267 of modernity were the insistent signs white poles with their bright orange domes, every few hundred yards, installed three we found or so and an open half years earlier. After ten miles a field without beside a white-and-orange pole. distance in both directions. follow them all exchange, in way the An The a sign and pulled over poles stretched into the ambitious hiker or cyclist could to a building beside the New Jersey; or, if Nasdaq stock he turned and headed west, to the Chicago Mercantile Exchange. Across the road was One of the women landmark: the a local Red Round Barn. repeated a rural legend, saying that the red barn had been built in the round so that mice had no corners in which is to hide. “People don’t transparent,” ably no know how Brad Katsuyama had better at Beyond it. the barn was of the mountain was a microwave tower fact, line It world that and mice were proba — mountain. a string On top of them, in perched on the mountains above the valley in which the was buried. takes roughly 8 milliseconds to send a signal cago to New York milliseconds less and back by microwave than to send Spread Networks was laying was to live in a said, that it its from Chi- signal, or about 4.5 When inside an optical fiber. line, the microwave could never replace but whatever was going on between conventional fiber. It New wisdom might be faster, York and Chicago required huge amounts of complicated data to be sent back and forth, and microwave a signal couldn’t transmit nearly as data as a signal in a fiber-optic cable. Microwave signals much needed of sight to get to wherever they were going, with a direct line nothing in between. And microwave signals didn’t travel well in bad weather. But what if microwave technology improved? And what if the FLASH BOYS 268 some high-frequency data essential for trader to gain an edge over investors in the market wasn’t actually And what between The if the tops of sight taken by high-frequency traders were not the risks markets, buying from buying a informed purport to and sit in the middle of They selling to buyers. didn’t shares in a falling stock, or selling a They were too in a rising one. skittish and well —with one obvious exception. They were for that exposed to the a lot. who sellers bunch of bunch of shares by that complicated? a direct line distant financial markets? usual risks taken by people risk all of mountains afforded A big high-frequency trader might in several thousand individual stocks in purpose of these buy and “make markets” New As the Jersey. orders was not to sell all market would move, risk that the entire stock buy and sell stock but to tease out market information from others, the orders would typically be tiny in each stock: 100 shares bid, 100 shares offered. There was hit the market, all If, say, some piece of bad news and the entire stock market the individual stocks with who in any individual case little risk but great risk in the aggregate. it. Any fell, it would take high-frequency traders did not receive advance warning would be owning left 100 shares each of several thousand different stocks they did not want to own, with big losses in each. But the U.S. stock market had an accidental beauty the point of view of a trader who wished had some edge. The big moves occurred to to trade only first it, from when he in the futures mar- ket in Chicago, before sweeping into the markets for individual stocks. If you were computers in able to detect these moves, New Jersey and warn your of price movements in Chicago, you could simply withdraw your bids for individual stocks before the market fully realized that it had fallen. That’s why it was so RIDING THE WALL STREET TRAIL important for high-frequency traders to than everyone else stock markets in 269 move information faster from the futures exchange in Chicago New Jersey: to the market before others. to flee the This race was run not just against ordinary investors, or even Wall Street banks, but The first also against other high-frequency New Jersey high-frequency trader to reach news could sell traders. with the 100 shares each in thousands of different stocks to the others. After some obligatory staring jumped back on our the road, we medal a tower on top of it. The at the downhill pionships sighed. “I like going said, I A Barn, we few miles down turned onto the road leading to the summit of a mountain with the silver Red Round at the bikes and continued. woman who had won mountain biking world cham- down more than going up,” she then took off at speed, leaving everyone was watching the backs of female could have been worse: riders, else behind. Soon climbing rapidly. The Appalachians It are mercifully old and worn. This particular mountain, once the size of a Swiss Alp, had been shrunken by half a billion years of bad weather. It was now almost beneath the dignity of the Women’s Adven- ture Club. It took maybe twenty minutes to puff to the top of the road, where the women adventurers stood waiting. From there we turned onto a smaller road leading into the woods, headed in the direction of the mountaintop. a few hundred yards ricaded by a new We rode through the woods for until the road metal gate. There ended we — or, rather, was bar- ditched our bikes, leapt over the signs warning of various dangers, and hiked onto a gravel path that continued to the mountaintop. twice about any of this: few minutes later the To them it The women didn’t think was just another adventure. microwave tower came into view. A FLASH BOYS 270 women climbed up one of these towers once,” one of the “I said a bit wistfully. The tower was 180 with electrical was pregnant and “I with no ladder, and festooned feet high, equipment. “Why was it did you do that?” I asked. of work,” she replied, a lot as if that answered the question. “And other that’s why your baby had seven women, and one of the If they all women hooted one of the toes!” laughed. had hopped over the fence around the tower and climbed to the top, she would have had an unobstructed view of the next tower and, from beyond. This was just one in carried to a tower there, the chain of thirty-eight towers that news of the direction of the stock market from Chicago New Jersey: around the up or down; buy or sell; The tower showed some site. in or out. We signs of age. walked could It have been erected some time ago, for some other purpose. But the ancillary hold equipment— the God knows what —was generator, a concrete that amplify financial signals resembled kettle puters on either were longer are responsible for make market, because computers I God difficult to still as signals comprehend as the once had been. Anything said about them could be believed. People no ning The speed and with which the com- end of the chain of towers turned the into financial actions, forces of nature signals, to repeaters drums, bolted onto the side of the tower: These were also new. with which they transmitted bunker The shiny and new. all all the decisions. what happens And in the in the begin- created the heaven and the earth. noticed, before around the tower. we On left, it was a metal plate attached to the fence a Federal mission license number: 1215095. Internet connection, was enough Communications Com- The number, along with an to lead an inquisitive person to RIDING THE WALL STREET TRAIL the story behind the tower. The 271 application to use the tower to send a microwave signal had been filed in July 2012, and been filed anymore. wished story, to by A . . . well, it isn’t day’s journey in cyberspace know it it had possible to keep any of this secret would lead anyone who into another incredible but true Wall Street of hypocrisy and secrecy and the endless quest by human beings to gain a certain edge in an uncertain world. All that one needed to discover the truth about the tower was the desire know it. to ACKNOWLEDGMENTS he U.S. financial system has experienced T since first entered any writer to inside of them I it. the late 1980s with To judge only from are and one of them more greatly —not just the big what some journalist might their behavior, they story told about them. many changes in its relationship banks but all more concerned than they were likely than they in these firms have is attempts to figure out what’s going on Wall Street firms —have grown They who it, have of in say about them. a lot more to fear. once were to seek to shape any At the same time, the people grown more who work cynical about them, and more willing to reveal their inner workings, so long as their name is not attached to these revelations. As a result, thank many of the ing firms and stock exchanges and helped Some me to I am unable to people inside banks and high-frequency trad- who spoke openly about them, comprehend the seemingly incomprehensible. other people not mentioned in this book were impor- ACKNOWLEDGMENTS 274 tant to Weisberg read an early draft and had creation. Jacob its shrewd things to say about it. At different times ways, Dacher Keltner, Tabitha Soren, and me to drone on at length about what I and in different Doug Stumpf listened was working on, and responded with thoughts that never would have occurred to me. Jaime Lalinde helped me, invaluably, in researching the case of Serge Aleynikov. I apologize to Ryan Harrington, Norton, for sending him chasing around for I at thought might be useful but which turned out to be idea. He did it a dumb very well, though. my Lawrence has edited Starling W. W. illustrations that books since first I started writing them, with his peculiar combination of encouragement and detachment. efited so He edited this one, too, and I’ve never ben- much from even the briefest his unwillingness to of our team, Janet Byrne, is me allow moment of self-satisfaction. The to enjoy third the finest copy editor I member have ever worked with. Many mornings her enthusiasm got me out of my bed, and many ting back into evenings her diligence prevented and list know them by name, them. They are: Aisen, Joshua Blackburn, cis get- thank the employees of IEX but Finally, I’d like not only to also to me from it. Chung, Adrian so one day people can look back Lana Amer, Benjamin Aisen, Daniel Donald Bohemian, James Cape, Fran- Facini, Stan Feldman, Brian Foley, Ramon Gonzalez, Bradley Katsuyama, Craig Katsuyama, Joe Kondel, Gerald Lam, Frank Lennox, Tara McKee, Rick Molakala, Tom O’Brien, Robert Park, Stefan Parker, Zoran Perkov, Eric Quinlan, Ronan Ryan, Rob Salman, John Schwall, Constantine Prerak Sanghvi, Eric Schmid, Sokoloff, Beau Tateyama, Matt Trudeau, Larry Yu, Allen Zhang, and Billy Zhao. (continued from front flap) good for your blood pressure, because if you have any contact with the market, even a retirement account, this story to you. is happening But in the end, Flash Boys uplifting read. somehow preserved have injustice an a moral sense in an envi- ronment where you don’t get paid they is Here are people who have an perceived and are willing to for that; institutionalized go MICHAEL LEWIS is to war to fix it. the best-selling author of Liar’s Poker, Moneyball The Blind , Side, and The Big He Short. lives in Berkeley, and three California, with his wife children. JACKET DESIGN BY PETE GARCEAU PRINTED IN THE UNITED STATES OF AMERICA W. W. NORTON & COMPANY NEW YORK LONDON • WWW.WWNORTON.COM praise for “I MICHAEL LE W read Michael Lewis for the same reason that. But it’s good to be reminded every I watch Tiger Woods. now and I'll I S never play again what genius looks like like.” — MALCOLM GLADWELL, New York Times Book Review fro,n “By the the summer of number of at the FLASH BOYS 2013, the world’s financial markets were designed to collisions expense of ordinary investors and for the benefit of high-frequency traders, exchanges, Wall Street banks, and online brokerage firms. an maximize between ordinary investors and high-frequency traders entire ecosystem had arisen.” Around those collisions