BSMM-8380: Human Resources Management Master of Management Summer 2023 Class section Class meetings 02 Tuesday and Thursday 8:00pm-9:50pm OB B20 Instructor Diana Sarkis, MIR, CHRL, CHRP Office hours Tuesday and Thursday 2:00pm3:50pm Office Room 326 OB Telephone 519-564-7312 E-mail diana.sarkis@uwindsor.ca Course Website https://brightspace.uwindsor.ca Textbook Schwind, H., Uggerslev, K., Wagar, T., and Fassina, N.; Canadian Human Resource Management: A Strategic Approach, McGraw-Hill Ryerson; 13th Edition Academic Director Dr. Brent Furneaux Email TBD Email Samantha DesRosiers Email Samantha.Desrosiers@uwindsor.ca Clementa Stan Email cstan@uwindsor.ca Lisa Power Email lisa.power@uwindsor.ca Program Administrator Student Experience Coordinator Career Advisor Coordinator Graduate Secretary brent.furneaux@uwindsor.ca The Odette School of Business and the University of Windsor sit on the Traditional territory of the Three Fires confederacy of First Nations, comprised of the Ojibway, the Odawa, and the Potawatomie. 1 CALENDAR DESCRIPTION: A study of the role of human resources activities in facilitating the achievement of organizational effectiveness. Exposure to both management and labour perspectives with regards to human resources issues will be provided by this course. Particular attention will be placed on the roles of labour relations and trade unionism as they pertain to human resources activities. Students will gain an understanding of the principles of human resources management and develop the skills required to solve people problems in the workplace. LEARNING OBJECTIVES: At the completion of this course, students should be able to: • Understand the purpose and different aspects of general human resource management • Acquire knowledge and understanding about cross-cultural issues in businesses and use the knowledge to solve relevant global and local business issues though critical thinking and evaluation; • Acquire and have a high level of understanding of the legal acts applicable to the practice of human resource management and use this knowledge to identify, evaluate and solve problems of different legal aspects including but not limited to: EEO; Family-medical leave; Harassment and similar • Learn the basic concepts and mechanisms of selection, performance management and appraisal and apply them to case studies and real-world management situations; • Learn how to assess and apply relevant selection and performance management methods with the aim of selecting the most appropriate methods with the highest value to companies; • understand and apply basic concepts used to evaluate training and experimental designs MASTER OF MANAGEMENT COMPETENCIES: For BSMM-8380 the following competencies are taught and tested: Program Competencies Course Competencies Problem Solving C3 Apply an evidence-based decision model to evaluate and recommend the best available alternative to resolve an international business problem. Apply an evidence-based decision model to evaluate and recommend the best available alternative to resolve an international business problem. Tested by Case Discussion Oral Presentation (Group) HRM Issue Audit Report (Group) Research and Critical Thinking C2 Ability to undertake research to define specified international business issues and access, retrieve, and evaluate the relevance of data, and apply it to making a business decision. Ability to undertake research to define specified international business issues and access, retrieve, and evaluate the relevance of data, and apply it to making a business decision. Case Discussion Oral Presentation (Group) 2 Program Competencies Literacy and Numeracy Skills C4 Analyze both qualitative and quantitative data and findings, distinguishing and evaluating their relevance to the resolution of international business issues. Interpersonal and Communication Skills C6 Ability to demonstrate professionalism in appearance, behaviour in written and verbal communications. Ability and Desire for Continuous Learning Apply acquired knowledge to resolve international issues. Responsible Behaviour to Self, Others, and Society C5 Ability to recognize differences among the ethical and legal environments to evaluate and exercise responsible social behaviours in the international context. Course Competencies Analyze both qualitative and quantitative data and findings, distinguishing and evaluating their relevance to the resolution of international business issues. Ability to demonstrate professionalism in appearance, behaviour in written and verbal communications. Apply acquired knowledge to resolve international issues. Ability to recognize differences among the ethical and legal environments to evaluate and exercise responsible social behaviours in the international context. Tested by HRM Issue Audit Report (Group) Midterm Exam Final Exam Case Discussion Oral Presentation (Group) HRM Issue Audit Report (Group) Weekly Journals HRM Issue Audit Report (Group) Weekly Journals Teamwork and Personal Group Leadership C7 Identify and apply appropriate team skills to constructively deploy diversity within teams to inform the resolution of international business issues. Identify and apply appropriate team skills to constructively deploy diversity within teams to inform the resolution of international business issues. Case Discussion Oral Presentation (Group) HRM Issue Audit Report (Group) 3 COURSE CONTENT: Date May 23 Topic Introduction and Course Overview May 25 The Strategic Role of Human Resources Management Job Analysis and Design May 30 Human Resources Planning June 1 Legal Requirements – Employment Law Overview and Diversity, Equity and Inclusion June 6 June 8 June 13 Legal Requirements – Employment Law Overview and DEI Recruitment Reading Assignment Read Course Outline Chapter 1 Chapter 2 Chapter 3 Review Employment Law Resources on Brightspace Chapter 4 Review Employment Law Resources on Brightspace Chapter 5 June 15 Selection Chapter 6 Onboarding, Training & Development and Chapter 7 Career Planning Reading Week, June 19 – 23 June 27 Midterm Exam Chapter 1-7 June 29 Performance Management Chapter 8 July 4 Compensation Management Chapter 9 July 6 Employee Benefits Chapter 10 July 11 Managing Employee Relations Special Topics in Human Resources – Employee Discipline, Performance Improvement Plan (PIP) and Termination The Union-Management Framework Special Topics in Labour Relations Collective Agreement Administration, Grievance Procedures and Arbitration s Case Discussion Oral Presentation – Day 2 Chapter 11 July 13 July 18 July 20 July 25 Case Discussion Oral Presentation – Day 1 Special Topics in Human Resources Aug 1 People Analytics and Data-Driven Decision Making in Human Resources Management Aug 3 Health and Safety in the Workplace Final Exam TBD TBD by Registrar’s Office The above schedule is subject to change. Students will be may be assigned as necessary. Review Case Study on Brightspace prior to class Chapter 13 Review Sample Collective Agreement on Brightspace prior to class July 27 Review Case Study on Brightspace prior to class Chapter 12 Chapter 8-12 and Resources notified of any changes. Additional readings 4 KEY DATES FOR EXAMS/ASSIGNMENTS: Date Weekly – Sunday at 11:59pm EST June 27, 2023 July 13, 2023 July 25 or July 27, 2023 Exam/Assignment Personal Journals – Due May 26; June 2, 9, 16, 30; July 7, 14, 21, 28; Aug 4 Midterm Exam HR Audit Assignment Report (Group) Case Discussion Oral Presentation (Group) Final Exam TBD by Registrar’s Office *Final exams will take place during the university specified final exam period. Students are advised to read Senate Policy on the Conduct of Tests and Exams. TBD IMPORTANT PROGRAM DATES: A list of important program dates can be found on the Brightspace Master of Management Program page at https://brightspace.uwindsor.ca/d2l/le/calendar/136263. GRADING: Grades will be assigned on the following basis: Midterm Examination Final Examination Case Discussion Oral Presentation (Group) HRM Issue Audit Report (Group) Participation (5% classroom + 5% weekly journal) TOTAL % 20% 30% 20% 20% 10% 100 5 GRADING SCALE POLICIES: All course work is to be marked and final grades submitted using the 100% scale beginning September 1, 2013. In accordance with the Senate resolution, instructors are to submit whole numbers (e.g., 88, 76, etc.) as percentages. The following University-wide grade descriptors are in effect and will be printed on the back of transcripts: Letter Grade A+ A AB+ B BC+ C CF Percentage Range 90-100 85-89.9 80-84.9 77-79.9 73-76.9 70-72.9 67-69.9 63-66.9 60-62.9 0-59.9 EXAM/ASSIGNMENT DESCRIPTIONS: Midterm Examination (20%) This examination is scheduled for June 27, 2023 during class. It will cover all assigned readings as well as all materials presented or discussed in class up to that date. Final Examination (30%) This examination date and time will be announced once it is available by the Registrar’s Office. The first part of the final exam is not cumulative from the start of the course and will cover material since the Midterm exam. The second part of the final exam will be a case study that is cumulative and includes all assigned readings as well as all materials presented or discussed in class. Group Human Resources Management Issue Audit Assignment (20%) Early in the course, you will be assigned to teams of 3–5 students (depending on your class size) for the purpose of preparing a final summary audit paper. You will be provided with a case early on in the course. You should hone in on some aspects of human resource management that interest your team and are relevant to the case you have been provided. Your case audit should be analytical and issueoriented, not merely descriptive. The due date for the submission will be July 13, 2023 in class. Your paper must utilize APA referencing format and include at least 5 sources of reference. Your paper must be typed, double-spaced, and numbered pages of text in 12 points font, Times New Roman, with 1” margins. Gather relevant information. Familiarize yourself with the organization and use what you have learned from the course to guide you in deciding what information is “relevant” given your topic of interest. Remember to make use of information sources such as (i) the organization’s website, (ii) books about the organization (if any), (iii) magazine articles about the organization, (iv) academic literature/scholarly publications about the organization or industry, (v) case studies (HBS or other) about the organization, (vi) press releases or newspaper coverage, (vii) Securities Commission or other governmental filings, (viii) analyst reports, and (ix) trade publications 6 Analyze HRM related problems or issues. Given the information you have gathered about the organization’s HRM issue, try to draw some conclusions about the issues you are studying. Draw on the HRM literature relevant to the issue topic to help you analyze it. Your analysis should be clear, logical, and based on what you have learned from the course. Generate suggested solutions. Given your analysis of the HRM issues at hand, generate key steps the organization can take to improve any problems and build on any strengths. Your suggestions should involve things the organization could actually do given its constraints. It might be helpful to first lay out all possible solutions, including the ideal ones in a world without constraints, and then select from those, attempting to approximate ideal ones. Your suggestions should be based whenever possible on principles of HRM knowledge learned in this course. Case Discussion Oral Presentation (Group) (20%) An important part of the course applying theory and evidence-based research to human resources case studies to illustrate principles learned. Each student group (3-5 students) will be required to lead class discussion around the topic on July 25 or July 27, 2023. A list of case studies and the dates will be made available on May 30, 2023 for groups to make a selection and pick a date to present. The Case Discussion Oral Presentation involves developing and addressing critical questions around the topic of the day as well as using the assigned case to illustrate points made. Students should mix both case and question discussion in a seamless session. Groups are welcome to use the method they prefer to structure this discussion. Marks will be assigned based on the thoroughness of the analysis and the skill at leading the discussion. Further details will be distributed separately. Class Participation and Weekly Journal Entries (10%) A key element of the learning process in this course results from attendance and active participation in every class. It is essential that you read assigned material in advance and be fully prepared for class discussion. Simply attending class will not result in an “A” grade for participation. Effective participation will consist of answering questions and offering comments in class, as well as asking questions following each individual presentation. Effective class discussion will consist of analysis, synthesis and effective argument. Good listening skills and respect for differing viewpoints must be demonstrated. The online journal portion of participation will be logged using Brightspace. This weekly online journal is worth 5% of your total 10% participation mark for of this course. 7 DIGITAL LEARNING RESOURCES: Digital resources may be used in this course. They may be required resources which will be used for assessment purposes. The assessments that will rely on these resources constitute 0% of the grade for this course. These resources can be purchased from Not Applicable . The assignment of digital learning resources at the University of Windsor is governed by a policy entitled The Use of Digital Learning Resources for Instructional an Assessment Purposes, which can be reviewed at https://www.uwindsor.ca/provost/sites/uwindsor.ca.provost/files/digital_learning_resource_policy_fin al_with_link_0.pdf Should you have any concerns about the assignment of digital learning resources for this course, please let the Master of Management Program Director know in writing, as the University regularly reviews this policy based on campus community feedback. ODETTE SCHOOL OF BUSINESS COURSE POLICIES: Please refer to the Odette School of Business Course Policies document for specific information on the following subjects. This Course Policies document is available electronically on each course website, on the Brightspace Master of Management Program page at https://brightspace.uwindsor.ca/d2l/le/content/136263/viewContent/654482/View?ou=13626 3 and also in paper form outside each Area Secretary’s office on the 4th floor of the Odette building. (Adopted Fall 2009). Academic Integrity and Code of Conduct Missed Exams and Late Assignments Registration, Adding, and Dropping Courses Odette School of Business Grade Conversion Scale Odette School of Business Grading Policy Student Evaluation of Teaching (SET) MASTER OF MANAGEMENT PROGRAM ETIQUETTE: The Master of Management program is a culturally inclusive program where it is expected that students, faculty, and staff will recognize, appreciate, and benefit from diversity so as to enhance the learning experience. Promoting a culturally inclusive learning environment encourages individuals to collaborate and develop intercultural respect. The following outlines the protocol for Master of Management students while they are at the University of Windsor: • • All students will communicate in English at all times. It is important for students to continually improve language skills and be inclusive of others from different backgrounds. Students will demonstrate respectful behavior toward their peers and professors, regardless of culture, language, values, beliefs, or ideas. 8 SECONDARY DATA USE, EVALUATION, FOCUS GROUPS AND INTERVIEWS: This course will be evaluated as part of internal or external quality assurance processes and reporting requirements to funding agencies and as research data for scholarly use. As a student in this course your online student data will be used for evaluating the course delivery and your engagement in the various aspects of the course. This will only occur after final grades have been submitted and approved so it will no effect on your grade. This course data provides information about your individual course usage and activity during the time that you are enrolled in the course. Your anonymized, aggregated data may also be used in the future in reports, articles or presentations. During the final week of the course you may also be invited to participate in further research about the course. If you decide to participate you may be asked to fill out anonymous online questionnaires that solicit your impressions about the course design and student learning in the course. The survey participation is voluntary and no questions of a personal nature will be asked. Your participation will have no effect on your grade and your instructor will not know who participated in the surveys. Finally, at the end of the survey you may also be asked if you want to participate in a focus group or interviews after final grades have been assigned to gather yours and other student opinions about specific course delivery methods and technologies used. COMMITMENT TO STUDENT WELLNESS: Feeling Overwhelmed? From time to time, students face obstacles that can affect academic performance. If you experience difficulties and need help, it is important to reach out to someone. For help addressing mental or physical health concerns on campus, contact (519) 253-3000: - Student Health Services at ext. 7002 (http://www.uwindsor.ca/studenthealthservices/) - Student Counselling Centre at ext. 4616 (http://www.uwindsor.ca/studentcounselling/) - Peer Support Centre at ext. 4551 24 Hour Support is Available - My Student Support Program (MySSP) is an immediate and fully confidential 24/7 mental health support that can be accessed for free through chat, online, and telephone. This service is available to all University of Windsor students and offered in over 30 languages. Call: 1-844-451-9700, visit https://keepmesafe.myissp.com/ or download the My SSP app: Apple App Store/Google Play. A full list of on- and off-campus resources is available at http://www.uwindsor.ca/wellness. Should you need to request alternative accommodation contact your Instructor, Program Administrator, or Director. APPENDICES: 9