ASSISTANT MANAGER RESUME
123 Your Address
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Assistant Manager with 10+ years of experience managing retail operations. Adept at implementing effective
merchandising strategies, improving customer retention, and generating sales. Strong background in customer
service, shrink control, and loss prevention.
PROFESSIONAL TOYS“R” US, WAYNE, NJ
EXPERIENCE Assistant Manager, November 2016–Present
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Develop and implement back-of-house policies and procedures, which
includes the management and processing of trucks and merchandise to the
sales floor
Oversee inventory management tasks, store supplies, and front-end operations,
including safe management and cash handling
Administer all activities related to the store’s financial results, operational
metrics, quality standards, and human resources management
Work closely with the general manager to deliver a statewide phasing plan for
efficiently moving merchandise every quarter
Enhanced year-over-year orders growth from 75% to 96% (2018-2020)
BABIES R US, STERLING, VA
Assistant Manager, August 2010–September 2016
 Supervised daily operations of a busy store with sales of $5M annually
 Improved store’s operational effectiveness which increased profit by $100K
 Managed and trained 40 sales associates, 6 team leaders, and 2 support
managers
 Applied effective sales plans, increasing total sales on average by 10% each
year
 Ensured maximum client satisfaction, delivered exceptional customer service,
and provided efficient management of all POS transactions
 Increased sales and control costs by evaluating financial/performance data and
developing effective action plans
EDUCATION CAMDEN COUNTY COLLEGE, BLACKWOOD, NJ
Associates of Science in Business Administration, July 2010
 Honors: cum laude (GPA: 3.6/4.0)
ADDITIONAL 
SKILLS
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Expert in Microsoft Office (Word, Excel, and PowerPoint), Outlook, MS
Access
Strong organizational, planning, and communication skills
123 Your Address
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