repute ADOPTING THE FUTURE OF WORK: Using Tech to Step Up HR Processes- Right from Hiring to Onboarding and Engagement www.repute.net PART 1 The Traditional HR WorkflowIt’s Evolution in the Pandemic Much has been said and written about the impact of technological tools and techniques in critical business processes like customer experience, sales and product development. However, what has often been ignored by a majority of business leaders, is the phenomenal impact technology can have on HR processes and productivity. While tech transforms customer-facing functions, HR teams have unfortunately continued to rely on traditional methods to find the right talent, onboard them, and engage with them. This has not just taken up a lot of unnecessary bandwidth, it has often led to missed opportunities, and caused the organization to lose great talent. With the Covid-19 pandemic, however, things changed. Working arrangements www.repute.net evolved drastically, and organizations had to modify the way teams interact with each other, and collaborate, to get things done. All of this had to happen in a matter of a few days! Consider who actually drove all of this sudden change. As working methods evolved to keep up delivery of work in the pandemic, HR teams dealt with unchartered territory and had to shoulder the responsibility of guiding companies and employees through all this change. This meant HR teams had to double up and not just manage their regular deliverables of hiring, onboarding and training, as well as engaging with employees to ensure retention; they had to also design new workflows and processes, set up new tools and technologies to keep productivity high, and ensure that all teams are also able to keep up their physical and mental health and look after their family and friends. What came about with all of this extra work, was a heightened need to work faster and smarter. HR teams have had to look for all kinds of technical interventions to take mechanical work off their plate, so that they can focus on what really matters. According to a report by KPMG, 99 percent of employers invested in technology amid the pandemic, and HR and employee wellness was a key focus of that investment. but it also enables HR teams to collect data on employees and use that data to offer more personalized and relevant well-being support and benefits programs. Digitalization is the key to delivering a consistent experience to employees regardless of where they work, pandemic or not. Not only has digitalization made lives easier and improved overall productivity, www.repute.net PART 2 Instant Offer Rollouts, BGV and Talent Onboarding: The Possibilities of Such a Change HR managers spend a ton of time and effort in finding the most appropriate candidate for a certain role. But the effort doesn’t just stop there. They need to make sure they are hiring someone who is 100% true to everything he/she has claimed in the application. Candidates could lie about their identity, they could make false claims about their work experience on their CV, they could hide legal proceedings that have happened against them, or they could falsify their education certificates. At the same time, once sure about the candidate, they need to extend offers, get them on board smoothly, and provide them with a consistent and delightful experience to ensure they stay on board. Catering for each of these tasks takes many precious man hours, and without technology, can often lack precision and cost the organization dearly in the long term. Did you know: 1. 54% employees don’t join after accepting an offer blockchain technology based Talent network, called Repute. open Repute is a blockchain based open network that can: 1. Help you digitally make offers to the selected candidates, and save yourself from employee ghosting and moonlighting 2. Onboard new employees via a digital link that collects all of their identity, education and experience data within a couple of minutes How can HR managers address these challenges? 3. Verify all the information submitted by employees through authentic data sources like the UIDAI and Vaahan, as well as our network partners, instantly A simple answer to these rather tiresome situations is this: our 4. Provide stellar employee engagement with facilities like 2. 30% organizations go bankrupt due to unethical employees www.repute.net instant loans, advance salary credits and rental services How do we do this? Our open network connects many HRMS platforms and HR managers onto a network via blockchain technology, and provides them the ecosystem to share information among one another. If organization A wants to hire X, and wants to confirm X’s job role, performance, and salary details at her previous employer B, they could wait for days to be able to get a response from B via email, or use the Repute Network to get instant confirmation on all information fields needed. Likewise, at the time of hiring, they could manually collect identity documents from X, and spend hours verifying their authenticity, or use Repute to digitally collect these documents and have them verified from authentic data sources like UIDAI, in under a few minutes! And how can we forget the toughest challenge faced by organization A: employee ghosting and moonlighting! On the Repute Network, they have complete visibility into candidate’s X behavior. Once he accepts the offer from organization A, he cannot accept any other offer, significantly improving Organization A’s offer-to join-ratio. 1. Repute OfferRight: ● Issue offers to candidates directly from your HRMS/ ATS portal ● Track the progress of each offer you issue and get insights on behavior of candidates ● Avoid candidate ghosting and lag in hiring closures 2. Repute SmartOnboard ● Best-in-class technology to collect authentic documents in one go ● Eliminates manual work for document collection, verification and onboarding completely ● Eliminate frauds in documents and identity 3. Repute WorkVerify ● Instant employment & verification on the network ● Automatic Response verification queries income to all ● 100% Coverage for out-of-network Employers All of these phenomenal apps harness the power of blockchain technology and help you hire faster, saving you over 90% time in employee onboarding, while also ensuring 100% accuracy in your assessment of who you are hiring. With Repute, you are provided an array of Apps, all available within your HRMS platform- www.repute.net PART 3 Seeing Repute in Action: A Case Study Saving 465 man hours in employee onboarding for a global outsourcing organization About the client Our client is a formidable player in the global outsourcing business market. They offer a wide basket of offshore services to their clients – which include recruiting talent for offices around the world, staff augmentation services including technology & product development teams, hiring experienced international recruiters for assisting onsite hiring teams, boosting brand image, development. lead generation and business Objectives Our client was looking to digitize the records of its 650+ employees, so as to be able to process their salaries, leave requests, etc., in a seamless manner via their HRMS platform-GreytHR. This, they feared, would involve a lot of manual document uploads (4 www.repute.net documents each for 650 employees),verifications of all these documents to ensure these are authentic and with accurate details, potential upload errors from employees, and the corrections that come with all this. All the 650 employees were sent an online form created using SmartOnboard, for digital document collection. The employees uploaded their identity documents and other details in the form either by using Digilocker or via manual uploads. For a team of the size of 650, this would be a fairly time consuming and tedious process. The client was looking for an efficient way to do this digitalization of employee records, as also create abetter process to onboard talent in the future. Once the form were submitted, all the details were auto-verified directly from the data source, such as the UIDAI and NSDL, and hence they did not need to be verified manually for authenticity. There is no room for upload errors in this process, and so the exercise was a lot more efficient for them. Strategy The client reached out to Repute, to see how we can help address this challenge. Repute’s SmartOnboard App is precisely designed to smoothen out onboarding processes and document verificaon, and was the solution they needed. The verified employee details were instantly made available on the Smartboard App, within the HRMS platform. The client found this so beneficial that SmartOnboard has now become part of their regular onboarding process. www.repute.net Results: Document Upload Time 1 Day Without SmartOnboard 2-3 Min SmartOnboard 15-20 Min Without SmartOnboard Document Verification Time 0.5 Min SmartOnboard 20 Min Without SmartOnboard 0 Min SmartOnboard Document Reupload and Verification Time PART 4 The client noticed the following impact: ● Document upload time, which previously took about one day, came down to 2-3 minutes ● Time taken to verify each of these documents, which previously required 15-20 minutes per document, came down to zero ● Previously, over 60% of the documents were uploaded incorrectly, requiring duplicate efforts. This came down to zero ● Re-upload and re-checking time, in case of incorrect uploads, was previously about 20 mins per incorrect document. This came down to zero as well. A quick summary... HR needs technology and automation to improve efficiency and productivity, especially as work cultures and working methods evolve. Repute’s blockchain technology-based open networks bring about never-seen-before agility and accuracy in critical HR processes- right from finding the right talent, to rolling out offers, to onboarding them and verifying their credentials. And this is just the tip of the iceberg . What the future holds as Repute’s network evolves, is even more exciting- with real time industry insights , better talent development & talent management solutions! www.repute.net This e-book is presented by Repute. Please reach out to us if you have any questions, or if you’d like a demo to get started on the Repute Network. Repyute Networks Private Limited. 1184, 4th Floor, 5th Main Rd, Rajiv Gandhi Nagar, HSR Layout, Bengaluru, Karnataka 560068 Email: info@repute.net | Web: www.repute.net