NAME : LIHAVI TERESA ELSY REGISTRATION NUMBER : 22/04515 KCA UNIVRSITY MAIN CAMPUS CAT 1 DEVELOPMENT STUDIES QUESTION ONE. Group dynamics refers to a system of behaviors and psychological processes that occur within a social group or within social groups. QUESTION TWO Intragroup dynamics refers to the process that gives rise to a set of norms , roles , relations and common goals that characterize a particular or certain social group. Intergroup dynamics refers to behavioral and psychological relationships between two or more groups including perceptions , attitudes opinions and behaviors towards one own group as well as towards another group. QUESTION THREE . Reasons why people join groups ; - People may join groups for goal achievements. For power – Groups represent power and people may join groups in order to be part of those with power or considered as such. Improve or better self-esteem - Groups provide an individual a feeling of self worth and belonging. People may also join groups for status and recognition purposes to their own members and also others. QUESTION FOUR. Phases of group formation process according to Bruce Tuckman ; 1. Forming Here there is high dependence on the leader for guidance and direction. 2. Storming Here team members attempt to establish themselves and their position in relation to other team members and their leaders. 3. Norming At this stage everyone in the team knows their tasks and time lines and even members contributions to the project. 4. Performing At this point the teams increased strategic awareness and it is now clear why the team is doing something and what it is doing. 5. Adjourning QUESTION FIVE. Examples of ethical behaviors in the work place ; 1. Accountability - Everyone in the work place should be able to be accountable for the work they do. 2. Integrity - People should do the right thing at the right time in their workplace even when no one is watching them. 3. Fairness and respect - Workmates and everyone else in the work place should respect one another regardless of the positions that they occupy there and also practice fairness and equality. 4. Discipline - This may conform to issues such as everyone in the workplace getting to work on time and being able to prepare adequately. 5. Transparency QUESTION SIX. Ethical dilemma - It refers to a problem in which the decision making process between two possible options neither of which is absolutely acceptable from an ethical perspective. It may also be considered as a situation in which a difficult choice has to be made between two courses of action either of which entails transgressing a moral principle. Examples of ethical dilemmas ; 1. 2. 3. 4. 5. Harassment and discrimination of workers in their workplace. Utilizing inside knowledge from your workplace for your own profit gains. Offering a client a worse product for your own profits. Taking credit for another person work. Questionable use of the companies technology.