The Access and Use of Health Information Within the State Sector
Preventive Health Programmes: A case of Impact of the Digital Divide
on Urban Women in Sri Lanka
General Objective:
To study the possible impact of the digital divide on the access and use of health information within the
state sector preventive health program among urban women in Sri Lanka to provide recommendations
to improve urban healthcare access and use.
Interview Guide:
Objective
Interview Question
To establish common
grounds in the key concept
To Capture the ground level
experience of the
interviewee on the
problem
What is your understanding of the phrase digital divide?
To understand what
components/ aspects of
digital divide carry more
weight in the study
population
To understand the impact
of digital divide on
individuals
(Structuration theory)
What is your experience/ perception about the digital
divide in an urban female population in Sri Lanka? (With
reference to their domain of work. How has it affected
their work?
5.
To Understand the benefits
of overcoming the digital
divide
How do you think the preventive health sector will
benefit if the digital divide, particularly in women can be
overcome?
6.
To identify the high-level
tenets/domains and
develop a framework to
overcome Digital Divide
If you develop a framework to reduce the impact of
digital divide in urban women, particularly in view of
improving access to quality preventative health services,
a. What main tenets/ domains would you
consider?
b. How would you rate the following
domains out of 10?
 Infrastructure development
 Digital Literacy Development
 Access to devices and technology
 Digital empowerment of women
 Online services and content
 Partnerships and collaborations
1.
2.
3.
4.
What is your experience/ perception about the digital
divide in an urban female population in Sri Lanka? (With
reference to their domain of work. How has it affected
their work?
How, (in your opinion or experience) does not being able
to gain access, not being capable and or not being able
to use digital technology affect one’s
social/cultural/economical standing ?



7.
To identify the action
points
Inclusive policies and advocacy
Monitoring and evaluation
Digital Health Governance
What interventions would you propose under each
domain in q6a and q6b?