3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Introduction
Operations involve many things
- leadership,
- personnel,
- production,
- marketing,
- Distribution
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management
• Definition: Human Resource Management is a strategic
approach of handling the personnel in the organization right
from the point of entry up to the point of exit.
Michael Armstrong (1992)
• Focus is on promotion of best practices towards enhancing the
management of personnel within the organizational system
Credit: Mr. Francis Okori
1
3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management
Importance of Human Resource Management
• Improving on the organizational stability by streamlining human resource
processes.
• Acquisition of quality human resources for the performance of the
organization.
• Maintaining appropriate employee relations within the organizational
system.
• Ensuring effective control over staff input within the organization
• Maintaining good corporate image of the organization in terms of good
employment policy and practices
• Benchmarking global system of human resource management across the
globe
• Promoting the wellbeing of employees within the organizational system
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
•
•
•
•
Human Resource Planning,
Recruitment,
Selection and
Employees’ Orientation.
Credit: Mr. Francis Okori
2
3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Human Resource Planning
• is the process of forecasting or projecting the human resource needs
of the organization both within the present and future time
consideration.
• getting the right number of qualified people into the right job at the
right time within the organization system
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Human Resource Planning
Steps of the planning process
1. Forecasting
• Gather data on the organizational goals and objectives
• understand where the Organization is, where it wants to go, and how
it wants to get to that point.
2. Personnel Inventory,
• Take stock of the current employees in the Organization.
• Data concerning numbers, ages, and locations, but also an analysis
of individuals and skills
Credit: Mr. Francis Okori
3
3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Human Resource Planning
Steps of the planning process
3. Personnel Audit
• Systematic examination and analysis of this data.
• past and at present in terms of labor turn over, age and sex
groupings, training costs and absence
Based on this information, one can then be able to predict future Human
Resources needs in the organization.
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
•
•
•
•
Human Resource Planning,
Recruitment,
Selection and
Employees’ Orientation.
Credit: Mr. Francis Okori
4
3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Recruitment
• a process of searching for prospective employees through
encouraging them to apply for different positions which exist in the
organization.
• The overall objective of recruitment is attracting desired personnel to
serve in the organization.
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Steps in Recruitment process
1. Identifying the different sources of labour supply. Internal sources
or External sources of recruitment.
2. Assessing the validity of the different sources of Labour supply and
choose the most suitable source.
3. Invite applications from prospective candidates for the vacant posts
in the organization.
Credit: Mr. Francis Okori
5
3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Steps in Recruitment process
Internal sourcing
• Involves transfer, promotion and demotion of the personnel within the
organization
Merits/Benefits of Internal Recruitment
• Motivates the employees to improve on their work performance
• Creates a sense of security to the employees in the organization
• Reduces high staff turnover
• Saves Recruitment costs
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Steps in Recruitment process
External sourcing
• Involves filling vacancies that exist in the organization through attracting
outside candidates.(lower ranks or entry level or replacments)
Sources of external recruitment
1) Recruitment at the gate. Direct recruitment by placing a notice at the
organization gate and specifying the details of the jobs available in the
organization.
This system is normally used to fill position of casual nature in the organization
and tends to be very temporary.
Credit: Mr. Francis Okori
6
3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Steps in Recruitment process
Sources of external recruitment
2) Advertisement in external media. newspapers, trade journals or
periodicals of management associations or electronic media like
television, radio and internet.
3) Employment Exchange Programme - different organizations interchange workers with each other for purpose of experience, quality
assurance and attracting fresh talents
Suitable for academic institutions, security organizations and journalism
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Steps in Recruitment process
Sources of external recruitment
4) Educational Institutions. - recruitment of new graduates from the
universities, colleges or any other academic institutions
- In developed countries specialized professionals like engineers,
doctors, legal practitioners, management specialists, surgeons and
pharmacists are recruited using this method.
5) Casual call method of recruitment. For meeting short term demand of
human resource in the organization
Credit: Mr. Francis Okori
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3/15/2023
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Steps in Recruitment process
Sources of external recruitment
6) Labour Contractors/Human Resource Firms. – Firms recruit employees
for the organizations at a fee agreed upon by both the organization and
the firm undertaking the recruitment
7) Unsolicited Applicants. – persons after attaining a certain qualification
drop their application for employment in a given organization
Credit: Mr. Francis Okori
BPE 2202: BIO-OPERATIONS
MANAGEMENT
Human resource management activities
Steps in Recruitment process
Benefits of External recruitment
• Best method of recruiting people who are not brainwashed by the
negative forces within the organization
• Provides wider scope for potential employees and this enables the
organization to choose qualified personnel
• Promotes good corporate image of the organization
The disadvantage is the cost associated with the process
Credit: Mr. Francis Okori
8