Familiarity with the application: To assess the technical feasibility of the proposed system for our chosen welding company, it is important to first evaluate the familiarity of its employees with the application of the business. Based on our analysis, it is advisable to propose a proper customer relationship management system to implement a new system for the company. Familiarity with technology: AWS welding company has been using the same welding technology for several years and the company is facing the problem of lacking a team of skilled professionals with thorough knowledge of the application. But since the latest welding technology must be used to stay competitive in the welding industry, it is best for the company to invest in the latest technology. With the integration of this new system into the company, the company will be able to utilize the existing technical capabilities to maximize the benefits of the company. Project size: Based on our analysis, the project requires 2 to 3 months. The proposed system can increase the reputation of the business by building a loyal customer base by analyzing customer behavior and is also helpful in earning higher profits. Overall, the project can be done according to the company's available resources and time frame.