Contents COURSE DESCRIPTION 2 MISSION 2 VISION 2 NIÑO M. RODIL 2 COURSE REQUIREMENTS INTENDED LEARNING OUTCOMES 2 3 PRE-TEST: 3 Problem Solving and Methodology 4 WHAT IS PROBLEM SOLVING? 4 PROBLEM SOLVING PROCESS 4 Rules in Problem Solving 6 Levels of Problem Solving 6 Techiniques of Problem Solving 6 Different Types of Methodologies 7 quantitaive measurement and models 8 WHAT IS QUANTITATIVE MEASUREMENT? 9 WHAT IS A MODEL? 10 MODELING METHODOLOGY 11 EXAMPLES OF MODELS 12 POST-TEST: 12 ANSWER KEY: 13 1 COURSE DESCRIPTION ITEC95 – QUANTITATIVE METHODS (MODELLING AND SIMULATION) Republic of the Philippines CAVITE STATE UNIVERSITY Bacoor City Campus SHIV, Molino VI, City of Bacoor To enable the students to the application of real-world simulation and different uses of simulation models and techniques. This course introduces the modeling and simulation concepts. Topics discuss in the course includes system analysis and classification, simulation models, continuous, discrete and combined models such as heterogenous models. It also covers the pseudorandom number generation testing, queuing systems, Monte Carlo method and continuous simulation. Students should be able to use different simulation models and techniques based on different situations and scenarios. MISSION Cavite State University shall provide excellent, equitable and relevant educational opportunities in the arts, science and technology through quality instruction and relevant research and development activities. It shall produce professional, skilled and morally upright individuals for global competitiveness. PROGRAM OUTCOMES ADDRESSED BY THE COURSE. AFTER COMPLETING THIS COURSE, THE STUDENTS MUST BE ABLE TO: 1. Attain the vision, mission, goals and objectives of the university, campus and department; 2. Deliver a gender fair and gender sensitive instruction to students aligned with University goals and objectives. 3. Able to use appropriate mathematical tools for decision making 4. Understand the implementation of mathematical methods in IT solution to the problems 5. Understand the best practices and standards and their applications 6. Analyzed complex problems, identify and define the computing requirements appropriate to the solution. 7. Integrate IT-based solutions into the user environment effectively VISION The premier university in historic Cavite recognized for excellence in the development of globally competitive and morally upright individuals. COURSE REQUIREMENTS NIÑO M. RODIL 1. Homework/Activity 2. Long Examination 3. Midterm and Final Examination Instructor I nino.rodil@cvsu.edu.ph ‘ 2 Republic of the Philippines CAVITE STATE UNIVERSITY Bacoor City Campus SHIV, Molino VI, City of Bacoor INTENDED LEARNING OUTCOMES After the completion of the unit, students will be able to: 1. Identify key elements of problem solving 2. Demonstrate the knowledge of data sources including that internet based 3. Explain the difference between random and quota survey design PRE-TEST: Direction: Identify the terms describe by the following: 1. A systematic approach to defining problem and creating a vast number of possible solutions without judging these solution. 2. Diagnose the situation so that your focus is on the problem, not just its symptoms. 3. Many alternative solutions to the problem should be generated before final evaluation.. 4. Skilled problem solvers use a series of considerations when selecting the best alternative. 5. Leaders may be called upon to direct others to implement the solution, "sell" the solution, or facilitate the implementation with the help of others. 6. Does not require much expertise and can even be solved by the managers at lower levels of hierarchy. 7. These are not serious types but still have to be solves at the earliest as possible. 8. These are the ones to be resolved on priority, and need more attention and care. Mostly, it will be handled by the top management. 9. Help to recognize the need for the problem solving as basis the weakness or threats, they can also think in advanced about the probable problems that their company might face in the near future and keep them under control or stop the problem completely from occurring. 10. Seeks to explore a specific phenomena, not prove a prediction, according to "Qualitative Research Methods: 11. More objective than qualitative methods. In this type of methodology, the researcher crafts a hypothesis and then tests it through structured means. 12. Combine qualitative and quantitative research. 13. The lowest level of measurement. 14. The next level of measurement and contains slightly more specific information than the nominal level. 15. A higher level of measurement 16. The highest level of measurement. 3 PROBLEM SOLVING AND METHODOLOGY WHAT IS PROBLEM SOLVING? ● A systematic approach to defining problem and creating a vast number of possible solutions without judging these solution. A cognitive processing directed at achieveing a goal where no solution method is obvious to the problem solver. ● An instructional method or technique where by the teacher and students attempt in a conscious planned and purposely effort to arrive of some explanation or solution to some educationally significant difficulty for the purpose of finding a solution. ● Problem solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution. PROBLEM SOLVING PROCESS 1. Define the problem Diagnose the situation so that your focus is on the problem, not just its symptoms. Helpful problem-solving techniques include using flowcharts to identify the expected steps of a process and cause-and-effect diagrams to define and analyze root causes. The sections below help explain key problem-solving steps. These steps support the involvement of interested parties, the use of factual information, comparison of expectations to reality, and a focus on root causes of a problem. You should begin by: Reviewing and documenting how processes currently work (i.e., who does what, with what information, using what tools, communicating with what organizations and individuals, in what time frame, using what format). Evaluating the possible impact of new tools and revised policies in the development of your "what should be" model. 4 Characteristics: ● ● ● ● ● ● ● Differentiate fact from opinion Specify underlying causes Consult each faction involved for information State the problem specifically Identify what standard or expectation is violated Determine in which process the problem lies Avoid trying to solve the problem without data 2. Generate Alternative Solutions Postpone the selection of one solution until several problem-solving alternatives have been proposed. Considering multiple alternatives can significantly enhance the value of your ideal solution. Once you have decided on the "what should be" model, this target standard becomes the basis for developing a road map for investigating alternatives. Brainstorming and team problem-solving techniques are both useful tools in this stage of problem solving. Many alternative solutions to the problem should be generated before final evaluation. A common mistake in problem solving is that alternatives are evaluated as they are proposed, so the first acceptable solution is chosen, even if it’s not the best fit. If we focus on trying to get the results we want, we miss the potential for learning something new that will allow for real improvement in the problem-solving process. Charancteristics ● ● ● ● ● ● Postpone evaluating alternatives initially Include all involved individuals in the generating of alternatives Specify alternatives consistent with organizational goals Specify short- and long-term alternatives Brainstorm on others' ideas Seek alternatives that may solve the problem 3. Evaluate and select an alternative Skilled problem solvers use a series of considerations when selecting the best alternative. They consider the extent to which: ● A particular alternative will solve the problem without causing other unanticipated problems. ● All the individuals involved will accept the alternative. ● Implementation of the alternative is likely. ● The alternative fits within the organizational constraints. Charactertistics ● ● ● ● ● Evaluate alternatives relative to a target standard Evaluate all alternatives without bias Evaluate alternatives relative to established goals Evaluate both proven and possible outcomes State the selected alternative explicitly 4. Implement and follow up on the solution Leaders may be called upon to direct others to implement the solution, "sell" the solution, or facilitate the implementation with the help of others. Involving others in the 5 implementation is an effective way to gain buy-in and support and minimize resistance to subsequent changes. Regardless of how the solution is rolled out, feedback channels should be built into the implementation. This allows for continuous monitoring and testing of actual events against expectations. Problem solving, and the techniques used to gain clarity, are most effective if the solution remains in place and is updated to respond to future changes. Characteristics ● ● ● ● ● Plan and implement a pilot test of the chosen alternative Gather feedback from all affected parties Seek acceptance or consensus by all those affected Establish ongoing measures and monitoring Evaluate long-term results based on final solution RULES IN PROBLEM SOLVING 1. Solve problems that best suits to you. As you may be expert in a particular field or have skills to reseolve problems of specific areas. Once this is done you can give solutions to those problems quickly and efficiently. 2. Have a Mediator: Specially whn there are people problems in the organization, because most of the times employees tend to take their immediate superiors for granted and hence mediator can work well in such situations. 3. Train the managers on solving problems at their levels, they will not escalated to top levels. 4. More communication, the more communication and interact with other experts on the problem solving mechanism and strategies the more effective they turn out to be. 5. Some extreme cases, It is better to have redressed panel to solve more complicatd issues. LEVELS OF PROBLEM SOLVING 1. Simple Does not require much expertise and can even be solved by the managers at lower levels of hierarchy. 2. Moderate These are not serious types but still have to be solves at the earliest as possible. 3. Complex These are the ones to be resolved on priority, and need more attention and care. Mostly, it will be handled by the top management. Skills to use in Problem Solving ● ● ● ● ● ● Decision making Motivation Planning Knowledge Analytical skills Experience 6 ● ● ● ● Communication skills Group skills Judgement Collecting information TECHINIQUES OF PROBLEM SOLVING 1. Brainstorming This usually takes place between experts, or group members between the people of specific designations. - It helpls motivating people to think of some ideas and creative ideas - It develops teams - It helps in problem solving You can follow the following steps in brain storming: a. Have a clear goals As to what has to be concentrated on for problem solving, what is the problem, its extent and urgency. b. Suggest ideas and plans All people will interact to contribute their share of ideas and suggestions. c. Develop Options and Alternatives Necessary same plan might work but you might have to re-work with different plans. d. Check the viability of each options As to how effective they are, and how they help to solve the current problem. e. Agree All must agree to the final solution to the problem solving to be implemented. f. Follow-up To check the effectiveness and accuracy of the solutions, it necessary to follow 2. SWOT Analysis S – Strengths (Capacity, Pricing, Branding, Location, Quality, Management, Innovation, etc) W – Weakness (Process, Systems Working, Branding Status, Implementing the Projects, etc) O – Opportunities (Product Developments, Research and Development, New Contracts, Increase in Market Share, Drawbacks of competitors) T – Threats (Government, Politics, Competitor Variations, Change in Market Conditions, etc) SWOT Analysis can help to recognize the need for the problem solving as basis the weakness or threats, they can also think in advanced about the probable problems that 7 their company might face in the near future and keep them under control or stop the problem completely from occurring. Methodology - A body of methods, rules and postulates employed by a discipline, a particular procedures or set of procedures. The analysis of principles or procedures of inquiry in a prticular field. DIFFERENT TYPES OF METHODOLOGIES 1. Qualitative Research Qualitative research seeks to explore a specific phenomena, not prove a prediction, according to "Qualitative Research Methods: A Data Collector's Field Guide," published by Family Health International. Often used in the social sciences and education, qualitative methodologies use interviews, focus groups and observations to collect data. Qualitative methods provide rich, contextual explorations of the topic that are often personally or culturally meaningful. 2. Quantitative Methods Quantitative research is more objective than qualitative methods. In this type of methodology, the researcher crafts a hypothesis and then tests it through structured means. Instead of exploring or describing a phenomena, quantitative methods deal with facts and statistics. This type of research is often used in science or medicine. 3. Mixed Methods Mixed methods combine qualitative and quantitative research. This type of methodology uses several different measures that include both contextual understanding like interviews or observations along with facts or statistics. Using mixed methods can help the researcher investigate a topic on multiple levels, gaining different views and a comprehensive look at the subject. A mixed methodology meshes more than one philosophical perspective, allowing for the integration of different theories and ideas.. 4. Methodologies and Design Within each major methodology are various designs. These provide a framework or philosophy for the study, and are different than the actual methods used. For example, a case study design focuses on exploring and describing a specific instance, person or group. A researcher may use observations, interviews or self-reports from the subject to create a complete picture. This picture, or case, provides a detailed example of a phenomenon that can then be generalized to a similar population 8 QUANTITAIVE MEASUREMENT AND MODELS WHAT IS QUANTITATIVE MEASUREMENT? Quantitative measurement is measurement of data that can be put into numbers. The goal of quantitative measurement is to run statistical analysis, so data has to be in numerical form. In Carrie’s case, her data is already quantitative; so is data like blood pressure, height, or age. Examples of a quantitative measurement Examples of quantitative measurement methods are the following 1. Tracking logs 2. Questionnaires 3. Structured Observation 4. Knowledge and Achievement Tests 5. Physiological Health Status Measures. Types of measurement 9 Source: https://www.questionpro.com/blog/nominal-ordinal-interval-ratio/ You can see there are four different types of measurement scales (nominal, ordinal, interval and ratio). Each of the four scales, respectively, typically provides more information about the variables being measured than those preceding it. 1. Nominal The nominal level of measurement is the lowest level of measurement. It contains categories are mutually exclusive, which means means that anyone who falls into one category cannot not fall into another category. The data can be represented with words (like yes/no) or numbers that correspond to words or a category (like 1 equaling yes and 0 equaling no). Even when the categories are represented as numbers in our data, the number itself does not have an actual numerical value. The nominal level of measurement usually includes many demographic characteristics like race, gender, or marital status. 2. Ordinal Level The ordinal level of measurement is the next level of measurement and contains slightly more specific information than the nominal level. This level has mutually exclusive categories and a hierarchy or order. 10 3. Interval Level The interval level of measurement is a higher level of measurement. This level marks the point where we are able. This level contains all of the characteristics of the previous levels (mutually exclusive categories and order). What distinguishes it from the ordinal level is that the interval level can be used to conduct mathematical computations with data (like an average, for instance). 4. Ratio level data Ratio level data is the highest level of measurement. It has mutually exclusive categories, order, and you can perform mathematical operations on it. The main difference between the interval and ratio levels is that the ratio level has an absolute zero, meaning that a value of zero is both possible and meaningful. You might be thinking, “Well, age has an absolute zero,” but someone who is not yet born does not have an age, and the minute they’re born, they are not zero years old anymore. How do you measure quantitative data? Quantitative data makes measuring various parameters controllable due to the ease of mathematical derivations they come with. Quantitative data is usually collected for statistical analysis using surveys, polls or questionnaires sent across to a specific section of a population. What are measures in quantitative research? Measures exist to numerically represent degrees of attributes. Quantitative research is based on measurement and is conducted in a systematic, controlled manner. These measures enable researchers to perform statistical tests, analyze differences between groups, and determine the effectiveness of treatments. WHAT IS A MODEL? It is a theoretical description of a system or a process that helps to explain how it works. WHAT IS A QUANTITATIVE MODEL? It’s a theoretical and formal description of a system or a process that has been translated into the language of mathematics. Eykhoff defined it beautifully as ‘a representation of the essential aspects of an existing system (or a system to be constructed) which presents knowledge of that system in usable form’. Focus on the phrase ‘usable form’, it’ll come up later on. MODELING METHODOLOGY The modeling process is iterative, we may or may not get it right the first time. Also, some models are in constant need of redefining their variables and assumptions, tweaking the formulation, and ultimately comparing their results to reality. This is because in some environments such as trading, systems in reality do change. The magnitude of change is what determines whether a model should be updated or discarded. MODEL TYPE SELECTION STAGE 11 The type of a model can immediately tell you its structure and gives an overview of how it works. Some types are more appropriate than others depending on what they will be modeling. EMPIRICAL Approximate an undelying process that generated a set of data DETERMINISTIC Fixed set of input creates the same output DISCRETE VARIABLES Countabl and characterized by jumpls and distinct values STATIC Captures a snapshot of process LINEAR If all operators within a mathematical model are of linear nature then it is linear THEORETICAL Determine logical consequences from a set of assumptions STOCHASTIC Similar inputs creates output from a probability distribution CONTINOUS VARIABLES Smooth process with an infinite number of potential values in any fixed interval DYNAMIC Captures the evolution of process and descrbes it by the states NON LINEAR If all operators do not exhibit linearity then they are non linear DEFINITION & FORMULATION STAGE Once we are able to define the model we are to build, we begin considering the type of mathematical equations we are going to use. It is important to be very cautious while selecting an equation as they can alter the behaviour of a model. A mathematical model consists of the following constituents: ● Variables ● Equations It is important to understand the types of variables that may exist in a mathematical model, and they are: DECISION VARIABLES STATE VARIABLES EXOGENOUS VARIABLES RANDOM VARIABLES Are the independent variable, the variable you want to know Used to describe the mathematical state of a dynamical system. Are the parameters/constants Are variables where their value depends on the outcome of random/stochastic system. Typically, equations determine the relationships between variables. Here are other equation usages a typical model may have: GOVERNING EQUATIONS DEFINING EQUATIONS CONSTRAINTS Describes how independent/unkown variables change with respect to independent variable Define new quantities in terms of base quantities Set of predetermined conditions, such as initial boundary and conditions Mathematical equations establish the relationship between the variables which were previously assumed in the model type selection stage. Mathematical equations are built up of two things: 12 ● ● Target expressions type: Are encompassing representations for your mathematical functions. They take the model type and variables into consideration Key mathematical functions & operations: which are the equations building blocks takes relations into consideration Operations allow us to combine the mathematical functions together to make compound functions. These compound functions are ultimately described in the type our target expression is. EXAMPLES OF MODELS There are many ready made models which were created using the target expressions and mathematical functions. These models are so useful you can use them as your main model for the system you are modeling or they can be used as sub-models within your main model. They are bare and ready to be manipulated by your variables and/or data. We will only brush through them. Here are some main examples: ● ● ● ● ● ● ● ● ● Linear models Probabalistic/Stochastic models Regression models Multiple Regression Line fitting Curve fitting Logistic Regression Monte Carlo Simulations Marcov Chain Models POST-TEST: Direction: Identify the terms describe by the following: 1. A systematic approach to defining problem and creating a vast number of possible solutions without judging these solution. 2. Diagnose the situation so that your focus is on the problem, not just its symptoms. 3. Many alternative solutions to the problem should be generated before final evaluation.. 4. Skilled problem solvers use a series of considerations when selecting the best alternative. 5. Leaders may be called upon to direct others to implement the solution, "sell" the solution, or facilitate the implementation with the help of others. 6. Does not require much expertise and can even be solved by the managers at lower levels of hierarchy. 7. These are not serious types but still have to be solves at the earliest as possible. 8. These are the ones to be resolved on priority, and need more attention and care. Mostly, it will be handled by the top management. 9. Help to recognize the need for the problem solving as basis the weakness or threats, they can also think in advanced about the probable problems that their 13 company might face in the near future and keep them under control or stop the problem completely from occurring. 10. Seeks to explore a specific phenomena, not prove a prediction, according to "Qualitative Research Methods: 11. More objective than qualitative methods. In this type of methodology, the researcher crafts a hypothesis and then tests it through structured means. 12. Combine qualitative and quantitative research. 13. The lowest level of measurement. 14. The next level of measurement and contains slightly more specific information than the nominal level. 15. A higher level of measurement 16. The highest level of measurement. ANSWER KEY: PRE-TEST POST-TEST IDENTIFICATION: IDENTIFICATION: 1. 2. 3. 4. Problem Solving Define the problem Generate Alternative Solutions Evaluate and select an alternative 5. Implement and follow up on the solution 6. Simple 7. Moderate 8. Complex 9. SWOT Analysis 10. Qualitative Research 11. Quantitative Methods 12. Mixed Methods 13. Nominal 14. Ordinal Level 15. Interval Level 16. Ratio Level Data 1. 2. 3. 4. 5. Problem Solving Define the problem Generate Alternative Solutions Evaluate and select an alternative Implement and follow up on the solution 6. Simple 7. Moderate 8. Complex 9. SWOT Analysis 10. Qualitative Research 11. Quantitative Methods 12. Mixed Methods 13. Nominal 14. Ordinal Level 15. Interval Level 16. Ratio Level Data 14