e-Fim ANM2000
Broadband Access Network
Management System
Operation Manual (Based on
Windows)
Version: F
Code: MN000000050
FiberHome Telecommunication Technologies Co., Ltd.
July 2010
Thank you for choosing our products.
We appreciate your business. Your satisfaction is our
goal. We will provide you with comprehensive technical
support and after-sales service. Please contact your
local sales representative, service representative or
distributor for any help needed at the contact information
shown below.
Fiberhome Telecommunication Technologies Co., Ltd.
Address: No. 5 Dongxin Rd., Hongshan Dist., Wuhan, China
Zip code: 430073
Tel:
+86-27-87691549
Fax:
+86-27-87691755
Website: http://www.fiberhomegroup.com
All Rights Reserved
No part of this document (including the electronic
version) may be reproduced or disseminated in any form
or by any means without prior written permission of
FiberHome Telecommunication Technologies Co., Ltd.
(Hereinafter referred to as FiberHome)
Information in this document is subject to change without
notice.
Trademarks










TM
TM
TM
are trademarks of FiberHome Telecommunication Technologies Co., Ltd.
All other trademarks mentioned in this document are the property of their
respective owners.
Preface
This manual describes the ANM2000 common operations and maintenance
methods for the purpose of helping users know the ANM2000 further and operate it
well. Therefore prior to any installation and operation of the ANM2000, users are
required to read through this manual.
Relevant Manuals
Manual
Description
The ANM2000 is an integrated broadband access
management platform developed by FiberHome,
e-Fim ANM2000 Broadband Access
which can perform the effective and unified
Network
System
management of multiple types of broadband
Installation Manual (Based on Windows)
access equipment developed by FiberHome. This
Management
manual describes the installation methods of the
ANM2000 with the version Build05.07.05.02.
I
Version and Usage
Version
Instruction
A
The initial version.
B
Modifying the networking mode and the connecting mode, the ANM2000
GUI operation, layered management, and views.
Adding the networking and the connection, replacing all network
C
management system GUIs, and modifying the corresponding menu
options.
Adding the preparation knowledge, modifying the overview, replacing all
D
network management system GUIs, and modifying the corresponding
menu options.
Modifying the management system example, the alarm example and the
configuration example, replacing all network management system GUIs
E
and modifying the corresponding menu options.
Adding new functions of the network management system, replacing all
network management system GUIs and modifying the corresponding menu
options. The version of the ANM2000 is: V3.0R2, Build: 05.07.04.42SP1.
F
Adding new functions of the network management system. The version of
the ANM2000 is: V3.0R2, Build: 05.07.05.02.
Each type of equipment has its own characteristics in the ANM2000 operations,
covered in the ANM2000 network management system operation manual of this
type of equipment. Users can read both manuals for reference.
Intended Readers
This manual is intended for the following readers:
 Planning and designing engineers
 Commissioning engineers
 Operation and maintenance engineers
To utilize this manual, these prerequisite skills are necessary:
 Data communication technology
 Access network technology
II
Conventions
Terminology conventions
Table 1 Terminology conventions
Terminology
ANM2000
Meaning
FiberHome e-Fim ANM2000 Broadband Access Network Management
System
Symbol conventions
Table 2 Symbol conventions
Symbol
Refer to
Meaning
Note
Important features or operation guide.
Caution
Warning
Possible injury to persons or systems, or cause traffic
interruption or loss.
May cause severe bodily injuries.
Network management operation conventions
Table 3 Network management operations
Symbol and Operation
Meaning
<Key 1 + key 2>
Press multiple keys at the keyboard at the same time. For
example, <Ctrl + Alt + A> means pressing the following three
keys at the same time: “Ctrl”, “Alt” and “A.”
Click
Press the left button of the mouse rapidly and then release it.
Right-click
Press the right button of the mouse rapidly and then release
it.
Double-click
Press the left button of the mouse twice continuously and
rapidly, and then release it.
Drag
Press-and-hold one button of the mouse, and move the
mouse.
Select
Click a certain menu item or configuration item to select it.
III
Operation Safety Rules
Network management computer should be placed away from
direct sunlight, electromagnetic interference, heat source,
humidity and dust, and with at least 8 cm distance from other
objects in order to keep good ventilation.
Use UPS power supply to avoid loss of network management
data caused by accidental power failure.
To shut down the network management computer, first exit the
operation system normally and then shut off the power supply.
The computer crust, UPS power supply and switch (or hub)
should be connected to the protection ground.
Do not visit Internet via network management computer.
Otherwise, it may increase data flow in the net card and hence
affects normal network management data transmission or results
in other accidents.
WS/OS
No access to Internet !
Figure 1
No access to Internet
V
Do not exit the network management system when it is working
normally. To exit the network management system does not
interrupt traffic in the network, but makes equipment out of control
of the network management system.
It is forbidden to use an unidentified NIC to back up data so as to
avoid computer virus.
Do not delete any file in the network management system
randomly or copy any irrelevant file into the network management
computer.
Do not perform service configuration or expansion in service rush
hours via network management system.
Network management computer cannot be used for purposes
other than network management. Do not modify network
management computer’s protocol setting, computer name or LAN
setting randomly. Otherwise, it may result in abnormal operation
of network management system.
VI
No modification !
Figure 2
Not permitted to modify protocol setting randomly (1)
VII
No modification !
Figure 3
Not permitted to modify protocol setting randomly (2)
No modification !
Figure 4
VIII
Not permitted to modify computer name randomly
No modification !
Figure 5
Not permitted to modify LAN setting randomly
IX
Contents
Preface .................................................................................................................... I
Relevant Manuals .............................................................................. I
Version and Usage ............................................................................ II
Intended Readers ............................................................................. II
Conventions ..................................................................................... III
Operation Safety Rules .......................................................................................... V
Part 1 Technologies
1
2
Overview ...................................................................................................... 1-1
1.1
Brief Introduction ............................................................................ 1-2
1.2
Managed Equipment Types ........................................................... 1-2
1.3
Hardware Configuration ................................................................. 1-3
1.4
Software Architecture ..................................................................... 1-4
Networking and Connection ......................................................................... 2-1
2.1
Working Mode ................................................................................ 2-2
2.2
Connection Methods ...................................................................... 2-4
2.3
3
2.2.1
Connection Model ........................................................ 2-4
2.2.2
Connection Methods .................................................... 2-4
External Interfaces of the Server End ............................................ 2-6
Management Functions ................................................................................ 3-1
3.1
Configuration Management ............................................................ 3-2
3.1.1
System Configuration ................................................... 3-2
3.1.2
Card Configuration ....................................................... 3-3
3.2
Fault Management ......................................................................... 3-4
3.3
Performance Management............................................................. 3-7
3.4
Security Management .................................................................... 3-9
Part 2 Operations
4
System Management ................................................................................... 4-1
4.1
Entering / Exiting the Edit Mode ..................................................... 4-2
4.2
Saving the Configuration Data ....................................................... 4-2
4.3
Importing / Exporting the Configuration Data ................................. 4-3
4.3.1
Importing the Configuration Data ................................. 4-3
4.3.2
Exporting the Configuration Data ................................. 4-6
4.4
Closing All Telnet Windows ............................................................ 4-6
4.5
Setting the Audio Function ............................................................. 4-7
4.5.1
Configuring the Audio Function .................................... 4-7
4.5.2
Disabling the Audio Function ...................................... 4-10
4.5.3
Enabling the Audio Function ...................................... 4-10
4.6
Viewing the System and Database Information ........................... 4-10
4.7
Common Settings ........................................................................ 4-13
4.7.1
System Setting ........................................................... 4-13
4.7.2
Connection Setting ..................................................... 4-15
4.7.3
Service Setting ........................................................... 4-17
4.7.4
International Setting ................................................... 4-18
4.7.5
Telnet Proxy Enable ................................................... 4-19
4.7.6
Resources Statistics GUI Client ................................. 4-20
4.7.7
Client Setting .............................................................. 4-20
4.7.8
Database Setting ........................................................ 4-22
4.7.9
Polling Setting ............................................................ 4-23
4.7.10
Alarm Forward Setting ............................................... 4-24
4.7.11
Load Plug-in Setting ................................................... 4-25
4.7.12
Alarm Sets Setting ..................................................... 4-25
4.7.13
Telnet Proxy Server Setting ........................................ 4-26
4.8
Printing ......................................................................................... 4-27
4.9
Locking / Logging out / Exiting the Network Management System .....
..................................................................................................... 4-30
4.9.1
Locking the Network Management System ................ 4-30
4.9.2
Logging out the Network Management System.......... 4-31
4.9.3
5
6
Exiting the Network Management System ................. 4-32
Configuration Management .......................................................................... 5-1
5.1
Manager Configuration .................................................................. 5-3
5.2
EPON User Management .............................................................. 5-5
5.3
Home Gateway Setting ................................................................ 5-11
5.4
Timing Task Management ............................................................ 5-13
5.4.1
Adding the Configuration Comparison Task ............... 5-13
5.4.2
Adding the POTS Port Line Test Task ........................ 5-15
5.4.3
Adding the System Configuration Backup Task.......... 5-17
5.5
Signal Trace ................................................................................. 5-19
5.6
The 5116 Configuration Manager ................................................. 5-19
5.7
Configuration Manager ................................................................ 5-22
5.8
Historical Database Capacity Management ................................. 5-23
5.9
Device Auto Discovery ................................................................. 5-25
5.10
History Event Query ..................................................................... 5-27
5.11
Upgrading the ONUs in Batches .................................................. 5-28
5.12
Upgrading the MSAN Line Card Software in Batches .................. 5-30
5.13
Backing up the System Configuration in Batches ........................ 5-31
5.14
Restoring the System Configuration in Batches ........................... 5-33
5.15
Backing up the System Software in Batches................................ 5-34
5.16
Upgrading the System Software in Batches ................................. 5-35
Alarm Management ...................................................................................... 6-1
6.1
Setting the Filtering Status of Alarms ............................................. 6-3
6.1.1
Setting the Filtering Status of All Alarms ....................... 6-3
6.1.2
Setting the Filtering Status of Alarms on an Object ...... 6-5
6.1.3
Setting the Filtering Status of Alarms on a Card or Port6-7
6.2
Viewing the Filtering Status of Alarms ............................................ 6-9
6.3
Defining Alarm Levels .................................................................. 6-10
6.4
6.3.1
Defining Global Alarm Levels ..................................... 6-10
6.3.2
Defining Object Alarm Levels ..................................... 6-12
6.3.3
Defining Card / Port Alarm Levels .............................. 6-13
Viewing Custom Alarm Levels ...................................................... 6-14
6.5
Forwarding Alarms ....................................................................... 6-15
6.6
Managing Custom Alarms ............................................................ 6-17
6.7
Viewing Alarm Reports ................................................................. 6-18
6.8
Viewing Alarms ............................................................................ 6-19
6.9
7
8
6.8.1
Viewing Current Alarms .............................................. 6-19
6.8.2
Viewing History Alarms .............................................. 6-20
Viewing the Alarm Statistics ......................................................... 6-22
6.9.1
Viewing the Alarm Statistics Brief List ........................ 6-22
6.9.2
Viewing the History Alarm Statistics ........................... 6-23
Performance Management ........................................................................... 7-1
7.1
Setting the Performance Collection Scheme.................................. 7-2
7.2
Viewing Performance Data ............................................................ 7-5
7.2.1
Viewing Instant Performance Data ............................... 7-5
7.2.2
Viewing History Performance Data .............................. 7-6
7.3
Comparing Performance Data ....................................................... 7-8
7.4
Viewing the History Performance Chart ....................................... 7-10
Statistics Management ................................................................................. 8-1
8.1
Equipment Statistics ....................................................................... 8-2
8.2
System-Related Statistics .............................................................. 8-3
8.3
8.2.1
System Resource Statistics .......................................... 8-3
8.2.2
System Card Statistics ................................................. 8-4
8.2.3
System Port Statistics .................................................. 8-5
ONU-Related Statistics .................................................................. 8-6
8.3.1
ONU Port Information Statistics.................................... 8-6
8.3.2
Viewing the ONU Subscriber Statistics Detailed List .... 8-7
8.3.3
ONU Equipment Statistics ............................................ 8-8
8.3.4
Viewing the ONU Resource Detailed List ..................... 8-9
8.3.5
Viewing the ONU Port Resource Statistics Detailed List ...
................................................................................... 8-10
8.4
9
MGC Resource Statistics ............................................................. 8-11
Security Management .................................................................................. 9-1
9.1
Managing Users ............................................................................. 9-2
9.1.1
Adding New Users ....................................................... 9-2
9.1.2
Managing Operators .................................................... 9-4
9.1.3
Managing Online Users ................................................ 9-6
9.1.4
Modifying the Password of the Current User ................ 9-8
9.2
Sending Messages ........................................................................ 9-9
9.3
Managing Messages and Uploading Files ................................... 9-10
9.4
Managing the Authorization and Domain Division........................ 9-13
9.5
9.4.1
Basic Knowledge of the Authorization and Domain
Division
................................................................................... 9-13
9.4.2
Managing the Authorization and Domain Division ...... 9-16
9.4.3
Managing the Command Authorization ...................... 9-18
Viewing Logs ................................................................................ 9-20
9.5.1
Viewing Command Logs ............................................ 9-20
9.5.2
Viewing Login Logs .................................................... 9-22
10 Other Management Operations .................................................................. 10-1
10.1
Viewing the Command Manager / Command Bar ........................ 10-2
10.1.1
Viewing the Command Manager ................................ 10-2
10.1.2
Viewing the Command Bar......................................... 10-3
10.2
Viewing the Airscape View ........................................................... 10-4
10.3
Searching Systems ...................................................................... 10-5
10.4
Querying the ONUs ...................................................................... 10-6
10.5
Filtering Texts ............................................................................... 10-7
Part 3 Maintenance
11 Routine Maintenance ................................................................................. 11-1
11.1
11.2
11.3
Maintenance Requirements ......................................................... 11-2
11.1.1
Duty of Maintenance Staff .......................................... 11-2
11.1.2
Requirements of Maintenance Staff ........................... 11-2
Maintenance Precautions............................................................. 11-3
11.2.1
Precautions for Hardware Operations ........................ 11-3
11.2.2
Precautions for Software Operations ......................... 11-3
Daily Routine Maintenance .......................................................... 11-4
11.3.1
Logging in the ANM2000 with a Low-level User Authority .
................................................................................... 11-5
11.4
11.5
11.6
11.3.2
Pinging the System .................................................... 11-6
11.3.3
Viewing the Service Start State .................................. 11-7
11.3.4
Checking the Alarm .................................................... 11-8
11.3.5
Checking the Performance ......................................... 11-9
11.3.6
Querying the Message Record................................... 11-9
11.3.7
Backing up the Real Time Data .................................11-11
Weekly Routine Maintenance .................................................... 11-12
11.4.1
Checking the Host Name and the IP Address .......... 11-12
11.4.2
Viewing the Size of System Files ............................. 11-16
11.4.3
Viewing the Database Space ................................... 11-19
11.4.4
Checking Advanced Settings ................................... 11-20
11.4.5
Viewing the Management Configuration Program .... 11-22
Monthly Routine Maintenance.................................................... 11-23
11.5.1
Backing up Data ....................................................... 11-23
11.5.2
Checking the Physical Configuration........................ 11-23
11.5.3
Collecting the Performance ...................................... 11-24
11.5.4
Checking the Working State of the Hardware........... 11-24
11.5.5
Checking the Database Connection ......................... 11-24
Quarterly Routine Maintenance ................................................. 11-25
11.6.1
Calibrating the ANM2000 Time................................. 11-25
11.6.2
Changing the Login Password Periodically .............. 11-26
11.6.3
Checking the Remote Login ..................................... 11-28
11.6.4
Checking the ANM2000 Functions ........................... 11-41
12 Troubleshooting Principles and Flow .......................................................... 12-1
12.1
Basic Troubleshooting Principles ................................................. 12-2
12.1.1
Troubleshooting Principles ......................................... 12-2
12.1.2
Troubleshooting Precautions ...................................... 12-2
12.2
Troubleshooting Flow ................................................................... 12-3
12.3
Fault Data Collection .................................................................... 12-4
13 Start and Login Faults ................................................................................ 13-1
13.1
13.2
13.3
13.4
Failure to Start the Database ....................................................... 13-2
13.1.1
Fault Symptom ........................................................... 13-2
13.1.2
Cause and Handling Procedure 1 .............................. 13-2
13.1.3
Cause and Handling Procedure 2 .............................. 13-3
Failure to Log in the ANM2000..................................................... 13-6
13.2.1
Fault Symptom ........................................................... 13-6
13.2.2
Cause and Handling Procedure ................................. 13-6
Failure to Access the Server by the Client ................................... 13-6
13.3.1
Fault Symptom ........................................................... 13-6
13.3.2
Cause and Handling Procedure 1 .............................. 13-7
13.3.3
Cause and Handling Procedure 2 .............................. 13-8
13.3.4
Cause and Handling Procedure 3 .............................. 13-8
13.3.5
Cause and Handling Procedure 4 .............................. 13-9
13.3.6
Cause and Handling Procedure 5 ............................ 13-10
Failure of the Remote Login ....................................................... 13-11
13.4.1
Fault Symptom ......................................................... 13-11
13.4.2
Cause and Handling Procedure 1 ............................ 13-12
13.4.3
Cause and Handling Procedure 2 ............................ 13-12
13.4.4
Cause and Handling Procedure 3 ............................ 13-13
14 ANM2000 GUI Operation Faults................................................................. 14-1
14.1
14.2
14.3
14.4
Failure of Importing the Configuration Data ................................. 14-2
14.1.1
Fault Symptom ........................................................... 14-2
14.1.2
Cause and Handling Procedure 1 .............................. 14-2
14.1.3
Cause and Handling Procedure 2 .............................. 14-2
Failure of Delivering Commands .................................................. 14-3
14.2.1
Fault Symptom 1 ........................................................ 14-3
14.2.2
Cause and Handling Procedure of Fault Symptom 1 . 14-3
14.2.3
Fault Symptom 2 ........................................................ 14-3
14.2.4
Cause and Handling Procedure of Fault Symptom 2 . 14-3
Failure of Obtaining the Service Version Information ................... 14-4
14.3.1
Fault Symptom ........................................................... 14-4
14.3.2
Cause and Handling Procedure ................................. 14-5
Failure of Normally Viewing Alarms.............................................. 14-5
14.5
14.6
14.7
14.4.1
Fault Symptom ........................................................... 14-5
14.4.2
Cause and Handling Procedure ................................. 14-5
Failure of Normally Viewing Performance Data ........................... 14-6
14.5.1
Fault Symptom ........................................................... 14-6
14.5.2
Cause and Handling Procedure ................................. 14-6
Interruption of Services ................................................................ 14-6
14.6.1
Fault Symptom ........................................................... 14-6
14.6.2
Cause and Handling Procedure ................................. 14-6
Failure of Managing a System via the ANM2000 ......................... 14-7
14.7.1
Fault Symptom ........................................................... 14-7
14.7.2
Cause and Handling Procedure 1 .............................. 14-7
14.7.3
Cause and Handling Procedure 2 .............................. 14-8
14.7.4
Cause and Handling Procedure 3 .............................. 14-8
14.7.5
Cause and Handling Procedure 4 .............................. 14-9
14.7.6
Cause and Handling Procedure 5 ............................ 14-10
14.7.7
Cause and Handling Procedure 6 ............................ 14-11
Part 4 Appendixes
Appendix A Dual NIC Settings ..........................................................................A-1
A.1
Settings at the Server ....................................................................A-2
A.2
Settings at the Client ......................................................................A-4
Appendix B
System Backup and Import............................................................B-1
B.1
Backing up the System ..................................................................B-1
B.2
Importing Image Files ....................................................................B-5
Appendix C
Abbreviations................................................................................ C-1
Figures
Figure 1-1
The ANM2000 software module architecture .............................. 1-4
Figure 2-1
An example of Client end-Server end mode application ............. 2-2
Figure 2-2
The networking model ................................................................. 2-4
Figure 2-3
The outband connection mode.................................................... 2-4
Figure 2-4
The inband connection mode ...................................................... 2-5
Figure 2-5
The external interfaces of the ANM2000 server .......................... 2-6
Figure 4-1
Relationships around the system management function ............. 4-1
Figure 4-2
The alert box of importing the configuration ................................ 4-4
Figure 4-3
The Choose Directory dialog box ................................................ 4-4
Figure 4-4
The Browse For Folder dialog box .............................................. 4-5
Figure 4-5
The Sound Config dialog box ...................................................... 4-8
Figure 4-6
The Open dialog box ................................................................... 4-9
Figure 4-7
The System And Database Information tab (1) ......................... 4-11
Figure 4-8
The System And Database Information tab (2) ......................... 4-12
Figure 4-9
The System And Database Information tab (3) ......................... 4-12
Figure 4-10
The System And Database Information tab (4) ......................... 4-13
Figure 4-11
A configuration instance of the Auto lock pane .......................... 4-14
Figure 4-12
A configuration instance of the RCF setting pane ..................... 4-16
Figure 4-13
A configuration instance of the Setting for Connection between
Client and server pane ............................................................. 4-16
Figure 4-14
The dialog box of service setting............................................... 4-17
Figure 4-15
The dialog box of Client setting ................................................. 4-21
Figure 4-16
The dialog box of database setting ........................................... 4-22
Figure 4-17
The dialog box of alarm forward setting .................................... 4-24
Figure 4-18
The dialog box of Telnet proxy server setting ............................ 4-27
Figure 4-19
The Page Setup dialog box ....................................................... 4-28
Figure 4-20
The print preview ...................................................................... 4-29
Figure 4-21
The Print dialog box .................................................................. 4-29
Figure 4-22
The ANM2000 User Login dialog box ....................................... 4-31
Figure 4-23
The exit alert box ...................................................................... 4-31
Figure 4-24
The ANM2000 User Login dialog box ....................................... 4-32
Figure 4-25
The exit alert box ...................................................................... 4-32
Figure 5-1
Relationships around the configuration management function.... 5-1
Figure 5-2
The Manager Configuration dialog box ....................................... 5-4
Figure 5-3
The EPON User Management window (1) .................................. 5-6
Figure 5-4
The New Add User target system S1 dialog box ......................... 5-6
Figure 5-5
The authorization dialog box ....................................................... 5-7
Figure 5-6
The EPON User Management window (2) .................................. 5-7
Figure 5-7
The authorization status of the network management system being
different with that of the equipment............................................. 5-8
Figure 5-8
Deauthorizing the ONU ............................................................... 5-9
Figure 5-9
Performing the user data check again ........................................ 5-9
Figure 5-10
Authorizing the ONU again ....................................................... 5-10
Figure 5-11
The authorization status of the network management system being
the same as that of the equipment ........................................... 5-10
Figure 5-12
The Home Gateway Setting window ......................................... 5-11
Figure 5-13
The dialog box to add rows ....................................................... 5-11
Figure 5-14
Inputting the MAC address ....................................................... 5-12
Figure 5-15
The execution results ................................................................ 5-12
Figure 5-16
The Timed task manage window ............................................... 5-13
Figure 5-17
The CFG Compare Timed task dialog box ................................ 5-14
Figure 5-18
The POTSport in out line test dialog box (1) ............................. 5-15
Figure 5-19
The POTSport in out line test dialog box (2) ............................. 5-16
Figure 5-20
The System config backup task dialog box (1).......................... 5-17
Figure 5-21
The System config backup task dialog box (2).......................... 5-18
Figure 5-22
The Manage Configuration window (1) ..................................... 5-20
Figure 5-23
The Select config copy object dialog box .................................. 5-21
Figure 5-24
The object type dialog box ........................................................ 5-21
Figure 5-25
The execution result of the command ....................................... 5-22
Figure 5-26
The Manage Configuration window (2) ..................................... 5-22
Figure 5-27
The History Database Capacity Management window .............. 5-23
Figure 5-28
The Device Auto Discover tab ................................................... 5-26
Figure 5-29
The History Event Query dialog box ......................................... 5-27
Figure 5-30
The event query results ............................................................ 5-28
Figure 5-31
The Batches Upgrade ONU tab ................................................ 5-29
Figure 5-32
The MSAN line card Software Batch Upgrade tab .................... 5-31
Figure 5-33
The System Config Batches Backup tab ................................... 5-32
Figure 5-34
The System Config Batches Restore tab .................................. 5-34
Figure 5-35
The System Software Batches Backup tab ............................... 5-35
Figure 5-36
The System Software Batches Upgrade tab ............................. 5-36
Figure 6-1
The operation flow of the alarm management ............................. 6-1
Figure 6-2
The Alarm Shield Global Setting tab ........................................... 6-4
Figure 6-3
The Mask Time Section Set dialog box ....................................... 6-4
Figure 6-4
The Alarm Shield Object Setting tab ........................................... 6-6
Figure 6-5
The Shield Time Setting dialog box............................................. 6-6
Figure 6-6
The Alarm Shield Board/Port Setting tab .................................... 6-8
Figure 6-7
The Shield Time Setting dialog box............................................. 6-8
Figure 6-8
The Current Alarm Shield View tab ............................................. 6-9
Figure 6-9
The Global Alarm Level Definition tab ....................................... 6-11
Figure 6-10
The Global Alarm Level Definition tab ....................................... 6-12
Figure 6-11
The Alarm Level Board or Port Setting tab ................................ 6-13
Figure 6-12
The Alarm Level Setting View tab ............................................. 6-14
Figure 6-13
The Alarm Forward window (1) ................................................. 6-15
Figure 6-14
The Alarm Forward window (2) ................................................. 6-16
Figure 6-15
The md.ini window .................................................................... 6-16
Figure 6-16
The Custom alarm manage window.......................................... 6-17
Figure 6-17
The Alarm Notice pane.............................................................. 6-18
Figure 6-18
The Current alarm tab ............................................................... 6-20
Figure 6-19
The History alarm tab ................................................................ 6-21
Figure 6-20
The alarm statistics brief list ...................................................... 6-22
Figure 6-21
The Statistics parameter setting dialog box............................... 6-23
Figure 6-22
The History Alarm Statistics tab (1) ........................................... 6-24
Figure 6-23
The History Alarm Statistics tab (2) ........................................... 6-24
Figure 7-1
The operation flow of the performance management.................. 7-1
Figure 7-2
The Options For Performance Collection And Storage dialog box (1)
.................................................................................................... 7-3
Figure 7-3
The Options For Performance Collection And Storage dialog box (2)
.................................................................................................... 7-4
Figure 7-4
The Command Manager window ................................................ 7-4
Figure 7-5
The Instant Performance tab....................................................... 7-6
Figure 7-6
The History Performance tab ...................................................... 7-7
Figure 7-7
The Set History Performance Query Condition dialog box .......... 7-8
Figure 7-8
The Performance Compare dialog box ....................................... 7-9
Figure 7-9
The Performance Compare tab ................................................. 7-10
Figure 7-10
The Set History Performance Query Condition dialog box (1) .. 7-11
Figure 7-11
The Policy Edit dialog box (1) ................................................... 7-12
Figure 7-12
The Policy Edit dialog box (2) ................................................... 7-12
Figure 7-13
The Set History Performance Query Condition dialog box (2) .. 7-13
Figure 7-14
The History performance curve tab ........................................... 7-14
Figure 8-1
Relationships around the statistics management function .......... 8-1
Figure 8-2
The Device Statistic tab............................................................... 8-2
Figure 8-3
The System Resource Statistics tab ........................................... 8-3
Figure 8-4
The System Board Statistics tab ................................................. 8-4
Figure 8-5
The System Port Statistics tab .................................................... 8-5
Figure 8-6
The ONU Port information statistic dialog box ............................ 8-6
Figure 8-7
The ONU Port information statistic tab ........................................ 8-7
Figure 8-8
The ONU User Detail Information tab ......................................... 8-8
Figure 8-9
The ONU Device Statistics tab .................................................... 8-9
Figure 8-10
The ONU Resource Detailed Information tab............................ 8-10
Figure 8-11
The ONU Port Resource Detail Information tab ........................ 8-11
Figure 8-12
The MGC Resource Statistics tab ............................................. 8-12
Figure 9-1
Relationships between various security management functions . 9-1
Figure 9-2
The Add New User… dialog box ................................................. 9-4
Figure 9-3
The User Management tab ......................................................... 9-5
Figure 9-4
The User Property dialog box ..................................................... 9-6
Figure 9-5
The Online User Management tab .............................................. 9-7
Figure 9-6
The Change Current User’s Password dialog box ...................... 9-8
Figure 9-7
The Send Message window ........................................................ 9-9
Figure 9-8
The dialog box of receiving the message .................................. 9-10
Figure 9-9
The Message And Upload File Manager tab ............................. 9-11
Figure 9-10
The Message And Upload File Manager tab (2)........................ 9-11
Figure 9-11
The Select Upload File dialog box ............................................ 9-12
Figure 9-12
The Client end-Server end networking ...................................... 9-13
Figure 9-13
The Zone Right Setting window ................................................ 9-17
Figure 9-14
The Command Right Setting window ........................................ 9-19
Figure 9-15
The View The Command Log tab.............................................. 9-21
Figure 9-16
The Command Log Filter dialog box ......................................... 9-21
Figure 9-17
The filtering results of the View The Command Log tab ............ 9-22
Figure 9-18
The View The User Login Log tab ............................................. 9-23
Figure 9-19
The Login Filter dialog box ........................................................ 9-24
Figure 9-20
The filtering results of the View The User Login Log tab ........... 9-24
Figure 10-1
The Command Manager window .............................................. 10-2
Figure 10-2
The Command Bar pane ........................................................... 10-3
Figure 10-3
The Air Scape pane .................................................................. 10-4
Figure 10-4
The Search Object dialog box ................................................... 10-5
Figure 10-5
The ONU Search Setting: dialog box ........................................ 10-6
Figure 10-6
The Filter Text dialog box .......................................................... 10-7
Figure 10-7
Text filter results ........................................................................ 10-8
Figure 11-1
The ANM2000 User Login dialog box ....................................... 11-5
Figure 11-2
The ping window ....................................................................... 11-6
Figure 11-3
The Services window ................................................................ 11-7
Figure 11-4
The Event Viewer window (1) ................................................. 11-10
Figure 11-5
The Event Properties dialog box ..............................................11-11
Figure 11-6
The System Properties dialog box .......................................... 11-13
Figure 11-7
The Network and Sharing Center window ............................... 11-14
Figure 11-8
The Network Connections window .......................................... 11-14
Figure 11-9
The Local Connection Properties dialog box .......................... 11-15
Figure 11-10
The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box ..
................................................................................................ 11-16
Figure 11-11
The Search Results window (1) .............................................. 11-17
Figure 11-12
The Search Results window (2) .............................................. 11-18
Figure 11-13
The ol_*** window (1) ............................................................. 11-19
Figure 11-14
The ol_*** window (2) ............................................................. 11-20
Figure 11-15
Viewing the database’s IP address ......................................... 11-21
Figure 11-16
The Manager Configuration dialog box ................................... 11-22
Figure 11-17
The User Management tab ..................................................... 11-26
Figure 11-18
The User Property dialog box ................................................. 11-27
Figure 11-19
The Network and Dial-up Connections window....................... 11-28
Figure 11-20
The New Connection Wizard dialog box (1) ............................ 11-29
Figure 11-21
The New Connection Wizard dialog box (2) ............................ 11-29
Figure 11-22
The New Connection Wizard dialog box (3) ............................ 11-30
Figure 11-23
The New Connection Wizard dialog box (4) ............................ 11-30
Figure 11-24
The New Connection Wizard dialog box (5) ............................ 11-31
Figure 11-25
The New Connection Wizard dialog box (6) ............................ 11-31
Figure 11-26
The New Connection Wizard dialog box (7) ............................ 11-32
Figure 11-27
The New Connection Wizard dialog box (8) ............................ 11-32
Figure 11-28
The System Properties dialog box .......................................... 11-33
Figure 11-29
The New Connection Wizard dialog box (1) ............................ 11-34
Figure 11-30
The New Connection Wizard dialog box (2) ............................ 11-35
Figure 11-31
The New Connection Wizard dialog box (3) ............................ 11-35
Figure 11-32
The New Connection Wizard dialog box (4) ............................ 11-36
Figure 11-33
The New Connection Wizard dialog box (5) ............................ 11-36
Figure 11-34
The New Connection Wizard dialog box (6) ............................ 11-37
Figure 11-35
The New Connection Wizard dialog box (7) ............................ 11-37
Figure 11-36
The New Connection Wizard dialog box (8) ............................ 11-38
Figure 11-37
The Connect ** dialog box ...................................................... 11-38
Figure 11-38
The Connecting ** alert box .................................................... 11-39
Figure 11-39
The Error Connecting ** alert box ........................................... 11-39
Figure 11-40
The Remote Desktop Connection window .............................. 11-40
Figure 11-41
The alert box indicating the successful remote login............... 11-40
Figure 11-42
The Remote Desktop Disconnected alert box ......................... 11-41
Figure 12-1
The troubleshooting flow ........................................................... 12-3
Figure 13-1
The Services window ................................................................ 13-2
Figure 13-2
The Server Information tab ....................................................... 13-3
Figure 13-3
The Host Information tab........................................................... 13-4
Figure 13-4
The Environment tab ................................................................. 13-5
Figure 13-5
Setting the network card’s priority ............................................. 13-7
Figure 13-6
An example of checking the aems.ini file .................................. 13-9
Figure 13-7
The IBM Informix Setnet32 dialog box .................................... 13-10
Figure 13-8
The Remote Desktop Disconnected alert box ......................... 13-11
Figure 13-9
The System Properties dialog box .......................................... 13-13
Figure 13-10
The Remote Desktop Connection window .............................. 13-14
Figure 14-1
The Manager Configuration dialog box ..................................... 14-4
Figure 14-2
The window indicating failure of the ping operation .................. 14-8
Figure 14-3
The Manager Configuration dialog box ..................................... 14-9
Figure 14-4
The System Property dialog box ............................................. 14-10
Figure 14-5
An example of checking the aems.ini file ................................ 14-11
Figure A-1
The Manager Configuration dialog box .......................................A-2
Figure A-2
The md.ini window (1) .................................................................A-3
Figure A-3
The md.ini window (2) .................................................................A-3
Figure A-4
The aems.ini window ..................................................................A-4
Figure A-5
The hosts window .......................................................................A-4
Figure B-1
Selecting the backup area ..........................................................B-2
Figure B-2
The dialog box of selecting the local harddisk drive ....................B-2
Figure B-3
The dialog box of selecting local partition(s) ...............................B-2
Figure B-4
The dialog box of selecting the path ...........................................B-3
Figure B-5
The Compress Image dialog box ................................................B-3
Figure B-6
Making image files ......................................................................B-4
Figure B-7
The image making success alert box ..........................................B-5
Figure B-8
Importing files..............................................................................B-5
Figure B-9
The dialog box of selecting the directory .....................................B-6
Figure B-10
The dialog box of selecting the partition ......................................B-6
Figure B-11
The Question dialog box .............................................................B-7
Figure B-12
The Clone Complete Alert box ....................................................B-7
Tables
Table 1-1
Managed equipment types .......................................................... 1-2
Table 1-2
Hardware configuration ............................................................... 1-3
Table 4-1
The operation entry path of entering edit mode .......................... 4-2
Table 4-2
The operation entry path of saving the configuration data .......... 4-2
Table 4-3
The operation entry path of importing / exporting the configuration
data ............................................................................................ 4-3
Table 4-4
The operation entry path of setting the audio function ................ 4-7
Table 4-5
The operation entry path of viewing the system and database
information................................................................................ 4-11
Table 4-6
The system setting .................................................................... 4-14
Table 4-7
The connection setting .............................................................. 4-15
Table 4-8
The service setting .................................................................... 4-18
Table 4-9
The Client setting ...................................................................... 4-21
Table 4-10
The alarm sets setting ............................................................... 4-26
Table 4-11
The operation entry path of printing .......................................... 4-28
Table 4-12
The operation entry path of locking / logging out / exiting the
network management system................................................... 4-30
Table 5-1
The operation entry path of configuring the manager ................. 5-3
Table 5-2
The operation entry path of managing the EPON subscriber ...... 5-5
Table 5-3
Functions of the main menu and toolbar icons in the Manage
Configuration window ............................................................... 5-20
Table 5-4
The setting items of the History Database Capacity Management
window ..................................................................................... 5-24
Table 5-5
The parameters in the Device Auto Discover tab ...................... 5-26
Table 5-6
The operation entry path of upgrading the ONUs in batches .... 5-29
Table 5-7
The operation entry path of upgrading the MSAN line card software
in batches ................................................................................. 5-30
Table 5-8
The operation entry path of backing up the system configuration in
batches ..................................................................................... 5-32
Table 5-9
The operation entry path of restoring the system configuration in
batches ..................................................................................... 5-33
Table 5-10
The operation entry path of backing up the system software in
batches ..................................................................................... 5-34
Table 5-11
The operation entry path of upgrading the system software in
batches ..................................................................................... 5-36
Table 6-1
The operation entry path of setting the filtering status of all alarms .
.................................................................................................... 6-3
Table 6-2
The operation entry path of setting the filtering status of alarms on
an object ..................................................................................... 6-5
Table 6-3
The operation entry path of setting the filtering status of alarms on a
card or port ................................................................................. 6-7
Table 6-4
The operation entry path of viewing the filtering status of alarms 6-9
Table 6-5
The operation entry path of defining global alarm levels ........... 6-11
Table 6-6
The operation entry path of defining object alarm levels ........... 6-12
Table 6-7
The operation entry path of defining card / port alarm levels .... 6-13
Table 6-8
The operation entry path of viewing custom alarm levels ......... 6-14
Table 6-9
The operation entry path of forwarding alarms.......................... 6-15
Table 6-10
The operation entry path of managing custom alarms .............. 6-17
Table 6-11
The operation entry path of viewing current alarms .................. 6-19
Table 6-12
The operation entry path of viewing history alarms ................... 6-21
Table 6-13
The operation entry path of viewing the alarm statistics............ 6-22
Table 7-1
The operation entry path of setting the performance collection
scheme ....................................................................................... 7-2
Table 7-2
The operation entry path of viewing instant performance data .... 7-5
Table 7-3
The operation entry path of viewing history performance data.... 7-7
Table 7-4
The operation entry path of comparing performance data .......... 7-9
Table 7-5
The operation entry path of viewing the history performance chart..
.................................................................................................. 7-10
Table 8-1
The operation entry path of the equipment statistics ................... 8-2
Table 8-2
The operation entry path of the system resource statistics ......... 8-3
Table 8-3
The operation entry path of the system card statistics ................ 8-4
Table 8-4
The operation entry path of the system port statistics ................. 8-5
Table 8-5
The operation entry path of the ONU port information statistics .. 8-6
Table 8-6
The operation entry path of viewing the ONU subscriber statistics
detailed list ................................................................................. 8-7
Table 8-7
The operation entry path of the ONU equipment statistics .......... 8-8
Table 8-8
The operation entry path of viewing the ONU resource detailed list
.................................................................................................... 8-9
Table 8-9
The operation entry path of viewing the ONU port resource
statistics detailed list ................................................................. 8-10
Table 8-10
The operation entry path of the MGC resource statistics .......... 8-11
Table 9-1
The operation entry path of adding new users ............................ 9-2
Table 9-2
The configuration items in the Add New User… dialog box “ ...... 9-3
Table 9-3
The operation entry path of managing operators ........................ 9-5
Table 9-4
The operation entry path of managing online users .................... 9-7
Table 9-5
The operation entry path of Modifying the password of the current
user ............................................................................................ 9-8
Table 9-6
The operation entry path of sending messages .......................... 9-9
Table 9-7
The operation entry path of managing messages and uploading
files ........................................................................................... 9-10
Table 9-8
The operation entry path of managing the authorization and domain
division ..................................................................................... 9-16
Table 9-9
The operation entry path of managing the command authorization .
.................................................................................................. 9-18
Table 9-10
The operation entry path of viewing command logs .................. 9-20
Table 9-11
The operation entry path of viewing login logs .......................... 9-22
Table 11-1
Daily maintenance items ........................................................... 11-4
Table 11-2
Weekly routine maintenance items ......................................... 11-12
Table 11-3
Monthly routine maintenance items ........................................ 11-23
Table 11-4
Quarterly routine maintenance items ...................................... 11-25
Table 12-1
Fault data collection .................................................................. 12-4
Table 13-1
Configuration items in the Server Information tab ..................... 13-4
Table 13-2
Configuration items in the Host Information tab ........................ 13-5
Table 13-3
Configuration items in the IBM Informix Setnet32 dialog box .. 13-11
Table B-1
Meanings of the three items in the Compress Image dialog box.B-4
e-Fim ANM2000
Broadband Access Network
Management System
Operation Manual (Based on
Windows)
Version: F
Code: MN000000050
Part 1 Technologies
1
Overview
This chapter gives an overview of the ANM2000. It includes the following contents:
Brief introduction
Managed equipment types
Hardware configuration
Software architecture
Version: F
1-1
Part 1 Technologies
1.1
1 Overview
Brief Introduction
The ANM2000 is an integrated broadband access management platform
developed by FiberHome. It can provide effective centralized management for
various broadband access equipment types of FiberHome.
1.2
Managed Equipment Types
The equipment types able to be managed by the ANM2000 are listed in Table 1-1.
Table 1-1
Managed equipment types
Equipment Type
Equipment Name
OLT
AN5116-02, AN5116-06, AN5116-06B, AN5516-01B
AN5006-02, AN5006-03, AN5006-04, AN5006-05, AN5006-06, AN5006-07,
AN5006-09, AN5006-10, AN5006-15, AN5006-16, AN5006-20;
ONU
AN5506-04, AN5506-06, AN5506-07, AN5506-09, AN5506-10;
HG220
1-2
MSAN
AN3300-01, AN3300-02, AN3300-03, AN3300-C1
Service product
NP5500
Version: F
Part 1 Technologies
1.3
1 Overview
Hardware Configuration
Table 1-2
Network Scale
200 to 500 OLTs,
connected
with
the
full-configuration
ONUs
100 to 200 OLTs,
connected
with
the
full-configuration
ONUs
Less than 100
OLTs, connected
with
the
full-configuration
ONUs
Version: F
CPU
Hardware configuration
Clock
Rate
CPU
Number
Intel® Xeon®
processor
X7460,
16G
4
Intel® Xeon®
X7350,
4
3 GHz
DDR3
(UDIMM),
1333MHZ
Intel® Xeon®
E5506,
(UDIMM),
8G
2.93 GHz
processor
DDR3
1333MHZ
2.66 GHz
processor
Memory
4G
2
DDR3
(UDIMM),
1333MHZ
Hard Disk
Monitor
NIC
Embedded
2*300GB, SAS
hot-swappable
19-inch
NC326i
PCI
hard disk,
flat colour
Express
bi-port
15000 rpm
GE server adaptor
2*146GB, SAS
Embedded
hot-swappable
19-inch
NC326i
PCI
hard
flat colour
Express
bi-port
disk,
GE server adaptor
15000 rpm
Embedded
2*146GB, SAS
hot-swappable
17-inch
hard
flat colour
disk,
15000 rpm
HP
NC107i
PCI-Express
bi-port GE server
adaptor
1-3
Part 1 Technologies
1.4
1 Overview
Software Architecture
The ANM2000 is based on the Windows XP professional SP2 or the Windows
2003 SP1 operating system and the Informix database. The software architecture
of the ANM2000 is illustrated as Figure 1-1.
Client end
Database
Background
processing service
Collection service
ANM2000
The managed
equipment
Figure 1-1
1-4
The ANM2000 software module architecture
Version: F
2
Networking and Connection
This chapter introduces the operating modes, networking modes and connection
methods of the ANM2000, including the following contents:
Working mode
Connection methods
External interfaces of the server end
Version: F
2-1
Part 1 Technologies
2.1
2 Networking and Connection
Working Mode
At present, the ANM2000 uses the Client end-Server end working mode.
When the network maintenance engineers are far from both the access equipment
and the network management system server, this Client end-Server end working
mode can be used to access the server via the Client end for achieving the
purpose of managing the equipment. In this case, the ANM2000’s Client end and
Sever end can be installed on one computer, as shown in Figure 2-1, or
respectively on two computers. When both the Client end and server end are
installed on a computer, this is also called a stand-alone mode.
Figure 2-1
2-2
An example of Client end-Server end mode application
Version: F
Part 1 Technologies
2 Networking and Connection
The Server end
The ANM2000 (WS / OS), namely a Windows server, communicates with the
managed system, collects various system data and saves these data to the
database. Meanwhile, after the background programme of the network
management server processes these data, the server provides the equipment
running status information and the equipment management information for the
ANM2000’s Client ends.
The Client end
The ANM2000 GUI, namely a Client end, shows the managed system to users in
the GUI. Users can configure the access equipment conveniently. By observing the
change on the color of the status indicator in the GUI, users can detect the
performance changes of the managed system clearly and handle the alarm events.
Differences between the Server end and the Client end
The Server end contains the manager module, the database interface module, the
database service module, and the ANM2000 GUI; the Client end only contains the
ANM2000 GUI (consistent with the network management system server GUI). The
equipment is connected with the server and managed by the server. The Client end
can only manage the equipment indirectly by visiting the server, and it is incapable
of the direct management over the equipment.
Version: F
2-3
Part 1 Technologies
2 Networking and Connection
2.2
Connection Methods
2.2.1
Connection Model
The network management server is connected to the managed system via the
Ethernet interface, and the network management client is connected to the network
management server via the TCP / IP, as illustrated in Figure 2-2.
The ANM2000 (WS / OS)
server
The managed
system
TCP / IP
Ethernet
TCP / IP
The ANM2000 GUI
The ANM2000 GUI
The background
processing service
Database
The collection
service
The ANM2000 GUI
Client
Figure 2-2
2.2.2
The networking model
Connection Methods
In the network, the access equipment is provided with the inband / outband
connection modes by the ANM2000, described as follows.
 Outband connection mode
The outband connection mode means to transmit the management data and
service data in two paths respectively; for example, on the AN5116-02, the
network cable is connected to the equipment’s FE port on the GUP7 / GUPE7
card.
Figure 2-3
2-4
The outband connection mode
Version: F
Part 1 Technologies
2 Networking and Connection
Note:
Generally you only need to perform the connection in the previous figure
via a twisted pair network cable; if you need to debug the equipment
using a PC, you can connect the PC with the equipment via a serial port
cable.
 Inband connection mode
The inband connection mode means to transmit the management data and the
service data in one path; for example, on the AN5116-02, the network cable is
connected to the equipment’s GE port on the GUP7 card.
Figure 2-4
The inband connection mode
Note:
The ANM2000 can visit and manage the equipment via the TCP / IP
protocol and the ATM channel.
Version: F
2-5
Part 1 Technologies
2.3
2 Networking and Connection
External Interfaces of the Server End
The ANM2000’s Server end has three types of interfaces for external connection:
 The communication interface: communicates with the access equipment,
using private protocols or the SNMP.
 The user interface: is used to connect the Client end and the network
management server, using the TCP / IP.
 The upper-layer network management system interface: is used to connect the
network management system server and the upper-layer network
management system. Currently the Web Service interface, the TL1 interface,
and the CORBA interface are provided.
ANM2000 server
Private protocol,
SNMP
Web Service interface,
TL1 interface, CORBA interface
TCP / IP
Equipment
ANM2000 client
Figure 2-5
2-6
Upper-layer network
management system
The external interfaces of the ANM2000 server
Version: F
3
Management Functions
This chapter describes the management functions of the ANM2000, including the
following contents:
Configuration management
Fault management
Performance management
Security management
Version: F
3-1
Part 1 Technologies
3.1
3 Management Functions
Configuration Management
The powerful and flexible configuration function is one of the characteristics of the
ANM2000. The ANM2000 supports the networks jointly consisting of various
access equipment types and the networks with complex topological architectures.
It has a clear and direct network architecture which can be modified conveniently,
and the property of the network node is specifically described. Users can configure
the physical and logical properties of the network equipment flexibly and
conveniently in the ANM2000.
The configuration management deals with the operations done to the access
equipment, including: adding, deleting, modifying and testing the physical
configuration, configurations of various system functions.
3.1.1
System Configuration
The system configuration covers mainly the following functions:
 System setting: through the system setting commands, the connection can be
established between the network management system and the equipment.
The system setting parameters include the system name, the management
program, the IP address, the subnet mask, the equipment manufacturer name,
the OLT system IP address, the username, the user password, etc.
 Equipment configuration: delivers the equipment configuration parameters to
the system. The parameters include the configurations of the module and its
cards, number of ports on a card, port type, line type, line encoding, etc.
 Time calibration: makes the managed equipment synchronous with the
network management system.
Note:
All the three commands mentioned previously are to initialize the
system.
 Service setting: sets the data service, the voice service, the IPTV service, the
CATV service, etc.
3-2
Version: F
Part 1 Technologies
3.1.2
3 Management Functions
Card Configuration
The ANM2000 can manage the following types of equipment: the AN5006-20, the
AN3300, the AN5116-02, the AN5116-06, the AN5116-06A, the AN5116-06B, etc.
Here we take the AN5116-02 as an example to introduce the card configuration
functions of the ANM2000.
Cards of the AN5116-02 include the EC2 card, the GSWC card, the AC16 card, the
GUP7 card, etc.
The configurations of various functions are done to the cards, including the
following items:
 Configuration of the EC2 card: the configuration parameters include the PON
port bandwidth, the PON port switch, etc.
 Configuration of the GSWC card: the configuration parameters include the
office end VLAN information, the QinQ profile, the authentication mode, etc.
 Configuration of the AC16 card: the configuration parameters include the voice
uplink information, the NGN uplink subscriber information, the V5 information,
etc.
 Configuration of the GUP7 card: the configuration parameters include the
uplink port information, the port mirroring, the port trunk, etc.
Version: F
3-3
Part 1 Technologies
3.2
3 Management Functions
Fault Management
The fault management carries out the real time supervision on the abnormal
operating status of the telecommunication network equipment and the network
channels, including the following aspects:
 Supervising, reporting and saving alarm signals
 Diagnosing, locating and handling faults
 Querying and filtering alarm information
 Displaying alarms
The fault management enables users to make responses and decisions in a
possibly short time and take measures to isolate and correct the faults, so as to
resume the service influenced by the fault. Hereunder goes a brief introduction to
the alarm level definition and main functions of the fault management.
Alarm supervision and alarm level definition
The alarm supervision is to detect and report the abnormal events occurred in the
network and their situations.
In the course of the alarm supervision, users can specify which events and
situations require automatically generated alarms and which events and situations
need the prior request for the alarm report.
The alarm level should be set according to the severity of a fault. Generally there
are five alarm levels: the communication interruption alarm, the urgent alarm, the
major alarm, the subordinate alarm, and the prompt alarm.
 Communication interruption alarm: includes the card
interruption and the system communication interruption.
communication
 Urgent alarm: refers to the alarm which causes the service interruption and
needs immediate troubleshooting.
 Major alarm: refers to the alarm which influences services and needs
immediate troubleshooting.
 Subordinate alarm: refers to the alarm which does not influence services but
needs troubleshooting to avoid deterioration.
3-4
Version: F
Part 1 Technologies
3 Management Functions
 Prompt alarm: refers to the alarm which does not influence the current
services but has the possibility to influence services; users can decide
whether to handle it or not on demand.
In accordance with various alarm levels, the network management system lights
the alarm indicators of different colors and notifies users to handle faults in time.
Querying and displaying alarms
Alarms are classified into the current alarm and the history alarm.
 Current alarm: Refers to the alarm event that still exists currently on the
managed NE and does not end or that has not been confirmed and eliminated
by the administrator.
The current alarm information is saved in the equipment, and is stored in the
network management database via two modes: The equipment reports it to the
network management system, and the network management system rolls the
equipment. A current alarm can be queried directly, and it can also be filtered
and displayed according to the alarm status, the time condition, and the alarm
level.
 History alarm: refers to the alarm that has ended and been confirmed on the
managed NE.
The history alarm data are stored in the database, and can be read according
to the query conditions if needed.
Users can set the query schemes to display the alarm data, with the set contents
as follows:
 Query object: the query object to be selected includes the management
domain, the system, the card, the module, and the port.
 Query time range: includes the beginning time and the ending time.
 Alarm type: queries alarms based on alarm types.
 Alarm level: queries alarms based on alarm levels.
 Alarm name: queries alarms based on alarm names.
Version: F
3-5
Part 1 Technologies
3 Management Functions
The ANM2000 displays the collected alarms in a visual form. The displayed
contents include the items as follows:
 The name of the supervised object (the management domain / system / card /
module / port);
 The alarm name;
 The alarm type;
 The beginning time and the ending time;
 The confirming user and the confirmation information.
Capacity management
The ANM2000 provides the history alarm capacity management function. The
alarm capacity management function includes saving the history alarms and
displaying the current database operating status.
 Saving the history alarm data: limits the history data from occupying the
network management system database resource, so as to increase the
operation efficiency of the network management system.
Users can set the saving threshold according to the number of records
supported by the database. When records in the database exceed the saving
threshold, the old data will be deleted from the database. The old data can be
processed in two modes: to be saved to the harddisk, or be deleted directly.
Users can also set the number of saved files.
 Displaying the current database operating status: displays the use rate of the
current database visually by a pie chart. In addition, users can clear all records
in the database as required.
Report management
The ANM2000 supports the function to export alarms, and can export the data of
the current and history alarms in a *.html or *.excel file.
3-6
Version: F
Part 1 Technologies
3 Management Functions
Fault location
In case of the network fault, analyze various alarm signals to locate the fault source
exactly. This is the precondition to eliminate the fault.
In the ANM2000, a layer-by-layer filtering mechanism is set to filter and analyze the
alarms, so as to decrease the information redundancy, possibly narrow down the
scope of fault causes and finally locate the fault exactly.
The ANM2000 provides the accurate fault location function, capable of locating a
fault to a specific system, module, card, port, etc. and revealing the fault
information visually to users through the GUI.
3.3
Performance Management
In the ANM2000, the performance management is of great importance because the
access network is service- and user- oriented and has a high demand on the
equipment performance. With careful designs, the ANM2000 can ensure the real
time property of the instant performance collection, ensure the exhaustiveness and
correctness of the data record on the history performance, and provide convenient
and reliable interfaces for users to query performance data as well.
The main purpose of the performance management is to collect the quality data on
the actual running of the relevant equipment in the access network, form the
statistical data used to monitor or adjust the status or efficiency of the system or
equipment, and provide a basis of the assessment, analysis, forecast, and
planning for management personnel. The detailed functions are as follows:
 Performance data collection and saving
 Performance data query and display
 Capacity management and report management
Performance data collection and saving
The ANM2000 provides the performance data collection and saving scheme. Users
collect and save the related performance codes of their concerned objects to form
the history performance data. The setting items include the performance collection
options, the collection time, the collection type, and the performance code.
 The performance collection option: the optional query objects include the
system, the card, the module, and the port.
Version: F
3-7
Part 1 Technologies
3 Management Functions
 The collection time: all time, the fixed time every day, and the given interval
can be selected.
 The collection type: the 15-minute performance and the 24-hour performance
can be selected.
 The performance code: a performance name can be selected.
Performance query and display
According to whether the performance data have been stored in the database, the
performance data are classified into the instant performance and the history
performance in the ANM2000.
 Instant performance: refers to the instant performance data saved in the
equipment; and users can query the current 15-minute performance data and
the latest 1st to 16th 15-minute performance data.
 History performance: according to the collected and saved performance data,
the history performance data are classified into the 15-minute performance
data and the 24-hour performance data.
Users can set the query schemes to display the history performance data, with the
set contents as follows:
 Query object: the query object to be selected includes the system, the card,
the module, and the port.
 Query time range: includes the beginning time and the ending time.
 Query type: the 15-minute performance and the 24-hour performance can be
selected.
 Performance type: the performance type varies with the query object.
The ANM2000 displays the collected performance data in a visual form and
analyses all performance data so as to determine the performance of the system.
The displayed contents include the items as follows:
 The name of the supervised object (the system / card / module / port);
 The performance type;
 The performance value;
 The unit;
 The beginning time and the ending time.
3-8
Version: F
Part 1 Technologies
3 Management Functions
Capacity management
The ANM2000 provides the history performance capacity management function.
The history performance capacity management function includes setting the history
performance dump and displaying the current database operating status.
The history performance capacity management function is similar to the history
alarm capacity management function. Users can refer to Section 3.2 for the
detailed description, and we will not go further on this issue here.
Report management
The performance report management function is similar to the alarm report
management function. Users can refer to Section 3.2 for the detailed description,
and we will not go further on this issue here.
3.4
Security Management
The security management is in charge of the security check of the operators who
access to the network management system, so as to avoid the illegal access of
unauthorized operators to the network resources and equipment. The security
management relates to all management functions, and its main functions are as
follows:
 Management of the user level and authority
 Access control
 Data security
Management of the user level and authority
To define the legal users, their authorities and management domains and restrict
the cross-right operations, the authorities of different users are classified into five
levels by the ANM2000. Different management authorities are given to users at
different levels, and to a certain user, only the management range within his / her
authority is open to him / her. The senior users are provided with all functions of the
junior users.
 Administrator
Version: F
3-9
Part 1 Technologies
3 Management Functions
Has the highest level. In addition to all functions for the manager, the
administrator is provided with the function of modifying the administrator
configuration and creating, deleting and modifying users at all levels (including
the user No., the staff number, the password, etc).
 Manager
Has the high-level authority only second to the administrator, with all
authorities of the power user. The dedicated operations of the manager
authorities are as follows:
 Importing the system configuration, delivering the management
configuration, delivering the equipment configuration, and writing the
equipment data;
 Defining the alarm level, the performance collection scheme, the alarm
filter, and the performance history filter;
 Saving data into the database.
 Power user
The power user has a level with certain limits, provided with the authorities for
the following operations:
 Detecting the physical configuration;
 Copying and pasting the object configuration;
 Deleting nodes, and saving the system configuration into the database.
 User
The user is provided with the operation authorities for limited functions, owning
the authorities for the following operations:
 Querying the instant performance and the history performance, managing
the history performance report;
 Querying the current alarm and the history alarm, managing the history
alarm report;
 Viewing the command manager.
3-10
Version: F
Part 1 Technologies
3 Management Functions
 Guest
The guest is the system monitoring user with the lowest level. Users of this
type can only monitor the properties such as the system alarm status and the
user port status, and their access to data is commonly restricted only to the
“read” operation. Their main authorities are as follows:
 Viewing the alarm statistics, viewing the log, and viewing the alarm report
information;
 Querying the user port status, modifying the history alarm dump threshold,
modifying the equipment attributes information;
 Searching the system, restoring the card name, and the equipment
statistic function.
Access control
The access control relates to the user register and the login management, the
management domain partition, the user command authority assignment, the
access time limit, the remote access control, etc. It is for the purpose of restricting
the access of illegal users to the network resources (including the network
management system itself) or the cross-right access.
 User register and login management: before entering the network
management system, an operator should log in the system, input the
username and password, and then enter after being confirmed by the system.
The purpose of this action is to ensure that only the authorized operators can
access the network management system.
 Management domain partition: the managed equipment sets are classified into
different domains as required. Operators are empowered according to the
management domains, the management functions, etc. Only the authorized
operators can access the designated domains. Domains can be added,
modified, and deleted as required.
 User command authority assignment: according to the assigned authority, a
user can only perform the allowed operations on the equipment within his / her
corresponding authorized management domain.
 Access time limit: a user’s access time can also be set as required. For
example, only allows operators to access the network management system
within the designated time range.
 Access point limit: the system can restrict the client IP addresses of the user
login to refuse the access of illegal clients.
Version: F
3-11
Part 1 Technologies
3 Management Functions
 Online user management: the ANM2000 supports the online user
management function.
Data security
The security mechanism in the ANM2000 can meet the data security guarantee
requirements effectively, and offer data the completeness and confidentiality and
security management measures of the database.
 Data completeness: ensures that the data reach and only reach the
destination and guarantees that the data are transmitted without distortion or
loss on one hand, and ensures that the corresponding data are saved and can
be restored when necessary on the other.
 Data confidentiality: prevents unauthorized operators from getting the
transmission data of the communication and protects the transmission data
from leakage.
 Database security management: provides the guarantee for the network
management system security. The data or files in the database can be backed
up totally or partially into the external storage device.
3-12
Version: F
e-Fim ANM2000
Broadband Access Network
Management System
Operation Manual (Based on
Windows)
Version: F
Code: MN000000050
Part 2 Operations
4
System Management
The system management means the operations relevant to the basic functions of
the ANM2000. The relationships between the system management functions,
sub-functions, and operations are shown in Figure 4-1.
Enter / exit edit
mode
Import
configuration
data
Import / export
configuration
data
Export
configuration
data
Save
configuration
data
Configure audio
function
System
managem
ent
Set audio
function
Disable audio
function
Figure 4-1
View system
and database
information
Lock / log out /
exit network
management
system
Print
Lock network
management
system
Log out network
management
system
Exit network
management
system
Close all Telnet windows
Relationships around the system management function
This chapter includes the following contents:
Entering / exiting the edit mode
Saving the configuration data
Importing / exporting the configuration data
Closing all Telnet windows
Setting the audio function
Viewing the system and database Information
Common settings
Printing
Locking / logging out / exiting the network management system
Version: F
4-1
Part 2 Operations
4.1
4 System Management
Entering / Exiting the Edit Mode
If you need to perform the basic configuration operations such as adding or
deleting management domains / systems / modules / cards, importing the
configuration data, and saving the configurations, you must enter the edit mode
first.
Table 4-1
The operation entry path of entering edit mode
Operation Item
Entering
mode
the
Operation Entry Path
edit
System → Edit Mode in the main menu
in the toolbar
After entering the edit mode via the paths listed in Table 4-1, if you want to exit the
edit mode, you only need to click System → Edit Mode in the main menu or
in the toolbar again.
4.2
Saving the Configuration Data
After finishing the configuration operations, you usually need to save the
configuration data in the database.
Table 4-2
The operation entry path of saving the configuration data
Operation Item
Saving
Operation Entry Path
the
configuration data
System → Save To Database in the main menu
in the toolbar
Note:
After saving the configuration data successfully, the ANM2000 will exit
the edit mode automatically.
4-2
Version: F
Part 2 Operations
4.3
4 System Management
Importing / Exporting the Configuration Data
You can export the current data of the ANM2000 to the local network management
computer for backing up the data, and also can import the local backup data to the
ANM2000.
Table 4-3
The operation entry path of importing / exporting the configuration data
Operation Item
Importing
Operation Entry Path
the
configuration data
Exporting
the
configuration data
4.3.1
System → Import Configuration in the main menu
System → Export Configuration in the main menu
Importing the Configuration Data
Purpose
This operation is used to import the configuration files in the network management
computer to the ANM2000.
Background information
After the configuration data are imported, the current configured data in the
ANM2000 will be overwritten.
Prerequisite
 The system is in the edit mode.
 The configuration files to be imported are saved in one same folder.
Version: F
4-3
Part 2 Operations
4 System Management
Operation steps
Step 1: Open the alert box of importing the configuration as shown in Figure 4-2 via
the paths listed in Table 4-3.
Figure 4-2
The alert box of importing the configuration
Step 2: Click Yes in this alert box to open the Choose Directory dialog box, as
shown in Figure 4-3.
Figure 4-3
4-4
The Choose Directory dialog box
Version: F
Part 2 Operations
4 System Management
Step 3: Click
in this dialog box to open the Browse For Folder dialog box, as
shown in Figure 4-4.
Figure 4-4
The Browse For Folder dialog box
Step 4: Select the folder to be imported in this dialog box and click OK to exit the
Browse For Folder dialog box, and return to the Choose Directory dialog box.
Step 5: Click OK in the Choose Directory dialog box.
Version: F
4-5
Part 2 Operations
4.3.2
4 System Management
Exporting the Configuration Data
Purpose
This operation is used to export the current configuration data in the ANM2000 and
save them in the *.xml format in the dedicated position of the network management
computer.
Operation steps
Step 1: Open the Choose Directory dialog box as shown in Figure 4-3 via the
paths listed in Table 4-3.
Step 2: Click
in this dialog box to open the Browse Folder dialog box, as
shown in Figure 4-4.
Step 3: Select the object folder in this dialog box and click OK to exit the Browse
Folder dialog box and return to the Choose Directory dialog box.
Step 4: Click OK in the Choose Directory dialog box.
4.4
Closing All Telnet Windows
When you want to close multiple opened Telnet windows in the ANM2000 at one
time, please click System →Close All Telnet Windows in the main menu.
4-6
Version: F
Part 2 Operations
4.5
4 System Management
Setting the Audio Function
Table 4-4
The operation entry path of setting the audio function
Operation Item
Configuring
Operation Entry Path
the
audio function
Disabling the audio
function
Enabling the audio
function
4.5.1
System → Sound Configuration in the main menu
System → Close Sound in the main menu
in the toolbar
System → Open Sound in the main menu
in the toolbar
Configuring the Audio Function
Purpose
The ANM2000 provides abundant audio functions, prompting you the occurring of a
corresponding operation event or to conduct the next operation. You can also
define your custom audio functions on demand.
Version: F
4-7
Part 2 Operations
4 System Management
Operation steps
Step 1: Open the Sound Config dialog box via the paths listed in Table 4-4, as
shown in Figure 4-5.
Figure 4-5
The Sound Config dialog box
After you select a certain event, the system will display the path including its audio
file.
Step 2: Click Test at the right side of a certain event to listen to the current audio
function for test.
4-8
Version: F
Part 2 Operations
4 System Management
Step 3: To change the audio function file corresponding to the occurring of a certain
event, click this event and then Browse to open the Open dialog box as shown in
Figure 4-6; then select the object audio function file and click Open.
Figure 4-6
The Open dialog box
Step 4: Select OK to save the audio function.
Step 5: Click Return Default Setting to make the audio functions of all events
return to the default settings; then click OK to save the settings.
Version: F
4-9
Part 2 Operations
4.5.2
4 System Management
Disabling the Audio Function
If you do not need the audio function, you can disable it via the paths listed in Table
4-4.
After the audio function is disabled successfully,
in the toolbar will change to
; at the same time, the submenu option Close Sound under System in the
main menu will change to Open sound.
4.5.3
Enabling the Audio Function
After the audio function is disabled, if you want to resume the audio function again,
you can enable it via the paths listed in Table 4-4.
After the audio function is enabled successfully,
in the toolbar will change to
; at the same time, the submenu option Open Sound under System in the main
menu will change to Close Sound.
4.6
Viewing the System and Database
Information
Purpose
To make users view the information of the system and the database easily, the
ANM2000 provides the system and database viewing function; at the same time, it
adds the report and chart display function of the background server.
4-10
Version: F
Part 2 Operations
4 System Management
Operation steps
Table 4-5
The operation entry path of viewing the system and database information
Operation Item
Viewing
the
and
information
Operation Entry Path
system
database
System → System And Database Information (W) in the main
menu
Admin Tool → System And Database Information (W) in the
Admin Tool tab
Step 1: Open the System And Database Information tab via the paths listed in
Table 4-5, and the System Information page will be displayed by default. In this
page, users can view the information of the current system, such as PC Name, IP
Address, OS Information, CPU Type, Memory and Process. See Figure 4-7.
Figure 4-7
The System And Database Information tab (1)
You can right-click the blank and select Refresh in the shortcut menu to refresh the
procedure status.
Step 2: Click Server System Information Report to enter the Server System
Information Report tab. In this tab, right-click any position, and select Set Query
Condition to open the Server System Information Condition Set dialog box.
Version: F
4-11
Part 2 Operations
4 System Management
Step 3: Set the query condition on demand, and then click OK. In this case, you
can view the information of the current background server, such as Item Name,
CPU Percentage, and Memory Percentage. See Figure 4-8.
Figure 4-8
The System And Database Information tab (2)
Step 4: Click Server System Information Chart to enter the Server System
Information Chart tab. In this tab, you can view the chart information of the current
background server. See Figure 4-9.
Figure 4-9
4-12
The System And Database Information tab (3)
Version: F
Part 2 Operations
4 System Management
Step 5: Click Database Information to enter the Database Information tab. In this
tab, you can view the information of the current database, such as the capacity and
use percentage. See Figure 4-10.
Figure 4-10
4.7
The System And Database Information tab (4)
Common Settings
Users can set the common parameters of the ANM2000 GUI and its background
based on the actual situation of the office end in which the ANM2000 locates, for
the effective network management.
4.7.1
System Setting
Purpose
You can use the system setting function to make the ANM2000 regularly refresh
the online user list and automatically lock the Client end after no operation within
the set time to ensure the network security.
Version: F
4-13
Part 2 Operations
4 System Management
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select GUI → System in the object tree.
Step 3: Refer to the settings listed in Table 4-6 on demand.
Table 4-6
The system setting
Parameter
Instruction
Auto refresh
Refresh
online
user
every:
The automatic refresh time in the Online
User Management tab.
Select this item: if there is not any
operation on a Client end within the time
set in the Lock System wait for: item,
Enable auto lock system
the system will lock the Client end
automatically; if the Client end does not
log in the ANM2000 again within the time
Auto lock
set in the Logout when system locked
item, the system will log out automatically.
Lock System wait for:
The waiting time of system automatic lock
Logout
The automatic logout time after the
locked
when
system
system locked
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
Configuration instance
Figure 4-11 gives a configuration instance of the Auto lock pane: if there is not any
operation on the current Client end within 10 minutes, the system will automatically
lock the Client end; if the Client end does not log in the ANM2000 again after being
locked within 4294967295 minutes, the system will log out automatically.
Figure 4-11
4-14
A configuration instance of the Auto lock pane
Version: F
Part 2 Operations
4.7.2
4 System Management
Connection Setting
Purpose
You can use the connection setting function to set the RCF call and connection
timeout values, and the checking connection interval and the allowing interruption
time values of the connection between the Client and Server ends, to ensure the
high-effective RCF connection and GUI background connection.
Background information
If no special needs, we recommend that you do not modify the parameters of this
connection setting.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select GUI → Connection in the object tree.
Step 3: Refer to the settings listed in Table 4-7 on demand.
Table 4-7
The connection setting
Parameter
Instruction
The timeout value of establishing the
RCF connection wait for:
connection between the GUI and the
background
RCF setting
RCF Call wait for:
The timeout value of executing operations
Check whether the connection between
Check connection every:
Setting
intervals which are set in this item.
for
Connection
between
and server
the GUI and the background is normal at
If
Client
Reboot Client if Interrupt
for:
the
interruption
time
of
the
communication between the GUI and the
background is less than this set time, it
indicates that the communication between
the GUI and the background is normal.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
Version: F
4-15
Part 2 Operations
4 System Management
Configuration instance 1
Figure 4-12 gives a configuration instance of the RCF setting pane: in the process
of establishing connection between the Client end and the background, if the
response time exceeds 10 seconds, it indicates that the connection establishment
fails; when users call the background functions via the Client end and the response
time from the background exceeds 360 seconds, it indicates that the connection
timed out.
Figure 4-12
A configuration instance of the RCF setting pane
Configuration instance 2
Figure 4-13 gives a configuration instance of the Setting for Connection between
Client and server pane: the system will check whether the connection between
the GUI and the background is normal every 20 seconds; when the interruption
time of the communication between the GUI and the background is 0 second, it
indicates that the communication between the GUI and the background is normal.
Figure 4-13
A configuration instance of the Setting for Connection between Client and
server pane
4-16
Version: F
Part 2 Operations
4.7.3
4 System Management
Service Setting
Purpose
You can use the service setting function to set the time interval of getting the MCU
card’s status and the time interval of refreshing current alarms, to more timely
display the key information that you concern about.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select GUI → Service in the object tree on the left of the pane, to open the
dialog box as shown in Figure 4-14.
Figure 4-14
Version: F
The dialog box of service setting
4-17
Part 2 Operations
4 System Management
Step 3: Refer to the settings listed in Table 4-8 on demand.
Table 4-8
The service setting
Parameter
Get MCU board status every:
Refresh current alarm every:
Instruction
Get the MCU card’s status at intervals which is set in this
item.
Refresh the Current Alarm GUI at intervals which is set in
this item.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4.7.4
International Setting
Purpose
You can use the international setting function to switch the languages (i.e. Chinese
and English) displayed in the GUI, so as to meet your requirement on multiple
languages displayed in the GUI.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select GUI → International setting in the object tree.
Step 3: Click the drop-down list of the Language: item to select your preferred
language.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4-18
Version: F
Part 2 Operations
4.7.5
4 System Management
Telnet Proxy Enable
Purpose
After enabling the Telnet proxy service, you can access the equipment on the Client
end via the proxy server.
Background information
 In the project application, a firewall is usually set between the ANM2000 Client
end and the equipment for the network security reasons, so the Client end
cannot access the equipment in the Telnet mode directly. In this case, you can
set up a secure third-party server as a proxy server to access the equipment
via the proxy server.
 This setting pane is for you to enable the Telnet proxy Client end. To use the
Telnet proxy function, you also need to install the Telnet proxy Server end on
the third-party server and configure the related parameters, referring to Step 5:
Restart the Client end to make the configuration valid.
 Set the Telnet proxy Sever.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select GUI → Telnet Proxy Enable in the object tree.
Step 3: Select the Telnet Proxy Enable item and set the Telnet Proxy Program
Path: item.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
Version: F
4-19
Part 2 Operations
4.7.6
4 System Management
Resources Statistics GUI Client
Purpose
You can set the ONU Device Statistic GUI by horizontal or vertical display based
on ONU types, so as to match your usage better.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select GUI → Resources Statistics GUI Client in the object tree.
Step 3: Select Horizontal Display by ONU Type or Vertical Display by ONU
Type on demand.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
Note:
Click Statistic → ONU Device Statistic in the main menu to open the
ONU Device Statistic tab. And then you can switch the ONU type
display mode, using the shortcut menu.
4.7.7
Client Setting
Purpose
You can set the related characteristics for the Client, including the time of
forbidding to login after the forced disconnection and the auto unlock time after the
login locked, to ensure the operation security of network.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
4-20
Version: F
Part 2 Operations
4 System Management
Step 2: Select Server → Client in the object tree, to open the dialog box as shown
in Figure 4-15.
Figure 4-15
The dialog box of Client setting
Step 3: Refer to the settings listed in Table 4-9 on demand.
Table 4-9
The Client setting
Parameter
Instruction
If an administrator forces other users offline, the forced
Forbid to login for:
offline users cannot log in the ANM2000 within the set
time of this item.
If a user uses the wrong password to log in the ANM2000
Auto unlock time after lock
three times in succession, the user will be locked. The
when login:
locked user will be unlocked automatically after the period
of time set in this item.
If you select this item, the Configuration main menu will
Display [OLT manage] item on
display the OLT Register Management option; if not, the
config menu
OLT Register Management option will not in the
Configuration main menu.
If you select this item, then you can delete the command
Delete Command Log Enable
log through the shortcut menu in the View The Command
Log window; if not, the delete option in the shortcut menu
is grayed (unusable).
Pre-deploy
Version: F
N/A
4-21
Part 2 Operations
4 System Management
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4.7.8
Database Setting
Purpose
You need to regularly update the database user name and password to guarantee
the security of the database. After finishing this modification on the database, you
also need to modify the related parameters of the ANM2000 at the same time, in
order to ensure that the ANM2000 can successfully access the database.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select Server → Database in the object tree, to open the dialog box as
shown in Figure 4-16.
Figure 4-16
The dialog box of database setting
Step 3: Set each item on demand.
4-22
Version: F
Part 2 Operations
4 System Management
Note:
If you modify the setting of the EMS ANServer bind IP item or the Bind
to port item, then the Client end originally connected to this server IP will
be disconnected.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4.7.9
Polling Setting
Purpose
You can use the polling setting function to set the period and time interval of alarm
polling and status lamp polling, to meet your special requirement on the polling
time.
Background information
If no special needs, we recommend that you do not modify the parameters of this
polling setting.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select Server → Polling in the object tree.
Step 3: Set each item on demand. Among them:
 The polling period: refers to the time interval between two polling operations.
 The polling interval: refers to the time interval of polling different devices in one
polling operation.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
Version: F
4-23
Part 2 Operations
4.7.10
4 System Management
Alarm Forward Setting
Purpose
You can use the alarm forward setting function to set the related parameters of
sending E-Mail in the alarm forward, such as E-Mail server and Send mail
address.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select Server → Alarm Forward in the object tree.
Step 3: Select the Forward alarm check box on demand and set each item, as
shown in Figure 4-17.
Figure 4-17
The dialog box of alarm forward setting
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4-24
Version: F
Part 2 Operations
4.7.11
4 System Management
Load Plug-in Setting
Purpose
When using the CORBA interface to connect the third-party software, you need to
load the CORBA interface.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select Server → Load Plug-in in the object tree.
Step 3: Select the Load CORBA-Interface check box on demand.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4.7.12
Alarm Sets Setting
Purpose
You can set the fixed time or the automatic confirmation mode for confirming the
ended alarms, to improve the efficiency of alarm confirmation.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
Step 2: Select Server → Alarm sets in the object tree.
Version: F
4-25
Part 2 Operations
4 System Management
Step 3: Set each parameter related to the alarm automatic confirmation on demand,
referring to the settings listed in Table 4-10.
Table 4-10
The alarm sets setting
Parameter
Instruction
When you select Fixed time and set the time, the
Fixed time
ANM2000 will confirm the ended alarms automatically in
the set time.
When you select Confirm when alarm end, the
Confirm when alarm end
ANM2000 will confirm an alarm automatically after it is
ended.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4.7.13
Telnet Proxy Server Setting
Purpose
After setting the parameters related to the Telnet proxy server, you can use the
proxy server to access the equipment.
Background information
This function should be used together with the Telnet Proxy Enable function.
Operation steps
Step 1: Select System → Option in the main menu to open the Option dialog box.
4-26
Version: F
Part 2 Operations
4 System Management
Step 2: Select Server → Telnet Proxy Server Setting in the object tree, as shown
in Figure 4-18.
Figure 4-18
The dialog box of Telnet proxy server setting
Step 3: Set the parameters related to the proxy server according to the actual
situation.
Step 4: Click the OK button.
Step 5: Restart the Client end to make the configuration valid.
4.8
Printing
Purpose
The ANM2000 provides perfect print functions; you can select and print your own
concerned data information.
Version: F
4-27
Part 2 Operations
4 System Management
Operation steps
Table 4-11
The operation entry path of printing
Operation Item
Setting
Operation Entry Path
the
print
the
print
options
Setting
preview
Printing
System → Print Options in the main menu
System → Print Preview in the main menu
System → Print… in the main menu
Step 1: Open the Page Setup dialog box via the path Print Option listed in Table
4-11, as shown in Figure 4-19.
Figure 4-19
The Page Setup dialog box
Step 2: In the Page Setup dialog box, set the items such as Headers and Footers,
Paper, Orientation, Margins, and Printer on demand. Then click OK.
4-28
Version: F
Part 2 Operations
4 System Management
Step 3: Preview the print result in the view pane via the path Print Preview listed in
Table 4-11, as shown in Figure 4-20. If you are not satisfied with the print result,
click Close and conduct step 2 again; if you are satisfied with the print result, click
Close and conduct step 4.
Figure 4-20
The print preview
Step 4: Open the Print dialog box via the path Print… listed in Table 4-11, as
shown in Figure 4-21.
Figure 4-21
The Print dialog box
Step 5: In the Print dialog box, set the items such as Printer, Print range, and
Number of copies. Then click OK.
Version: F
4-29
Part 2 Operations
4 System Management
Step 6: In the Save As PDF File window that appears subsequently, you can save
the contents to be printed as a file in the pdf format to the designated path on
demand.
4.9
Locking / Logging out / Exiting the Network
Management System
Table 4-12
The operation entry path of locking / logging out / exiting the network management
system
Operation Item
Operation Entry Path
Locking the network
management system
Logging
out
System → Lock… in the main menu
the
network management
System → Logout in the main menu
system
Exiting
the
network
management system
4.9.1
System → Exit in the main menu
at the top right corner of the ANM2000 window
Locking the Network Management System
Purpose
Locking the network management system is one of the security management
measures. After this operation is executed, the current system operation GUI will
be locked, and no GUI operations can be performed.
Operation steps
After the network management system is locked via the path listed in Table 4-12,
the ANM2000 User Login dialog box will appear automatically, as shown in Figure
4-22. The locking status can be cancelled only after you input the correct password
at the right side of Password and click OK.
4-30
Version: F
Part 2 Operations
4 System Management
Figure 4-22
4.9.2
The ANM2000 User Login dialog box
Logging out the Network Management System
Purpose
When needing to modify the login user, you can first log out the network
management system and then log in it as a new user.
Operation steps
Step 1: Select the path listed in Table 4-12, and the exit alert box as shown in
Figure 4-23 will appear automatically.
Figure 4-23
The exit alert box
Step 2: Click OK in this alert box to exit the ANM2000; then the ANM2000 User
Login dialog box as shown in Figure 4-24 will appear automatically.
Version: F
4-31
Part 2 Operations
4 System Management
Figure 4-24
The ANM2000 User Login dialog box
Step 3: In the ANM2000 User Login dialog box, input the username and the
password in turn, and click OK to log in again.
4.9.3
Exiting the Network Management System
Purpose
Under certain special conditions (for example, prior to the upgrade operation of the
network management system), you need to exit the network management system.
Operation steps
Step 1: Select the path listed in Table 4-12, and the exit alert box as shown in
Figure 4-25 will appear automatically.
Figure 4-25
The exit alert box
Step 2: Click OK in the exit alert box.
4-32
Version: F
5
Configuration Management
The configuration management means the operations to configure the information
of the network and the system equipment, and is the most important core
management function of the ANM2000. The relationships between the
configuration management functions, sub-functions and operations are shown in
Figure 5-1.
Configure
manager
Manage capacity
of history
database
Manage EPON
subscriber
Add
configuration
comparing task
Add POTS port
test task
Manage timed
task
Add system
configuration
backup task
Figure 5-1
Configuration
management
function
Manage OLT
register
Trace signalling
Manage
configuration
Set home gateway in bulk
mode
Relationships around the configuration management function
This chapter includes the following contents:
Manager configuration
EPON user management
Home gateway setting
Timing task management
Signal trace
The 5116 configuration manager
Configuration manager
Historical database capacity management
Device auto discovery
Version: F
5-1
Part 2 Operations
5 Configuration Management
History event query
Upgrading the ONUs in batches
Upgrading the MSAN line card software in batches
Backing up the system configuration in batches
Restoring the system configuration in batches
Backing up the system software in batches
Upgrading the system software in batches
5-2
Version: F
Part 2 Operations
5.1
5 Configuration Management
Manager Configuration
Background information
The AEMS-Manager service is mainly used to interexchange the data between the
equipment and the ANM2000. When there is relatively much equipment to be
managed (for example, there are more than 500 OLTs), users generally install
various services of the ANM2000 in the distributed mode, so as to increase the
data-processing capacity of the ANM2000; in this case, the AEMS-Manager
service may be installed on different computers.
Purpose
To communicate with all equipment sets normally, when installing the ANM2000 in
the distributed mode, you need to configure the server with the AEMS-Manager
service on it as the manager. For the non-distributed installation, this operation is
not needed.
Operation steps
Table 5-1
The operation entry path of configuring the manager
Operation Item
Configuring
Operation Entry Path
the
manager
Step 1: Click the
Config Manage → Manager Configuration in the main menu
in the toolbar
icon in the toolbar of the ANM2000 main GUI or System →
Edit Mode in the main menu to enter the edit mode.
Step 2: Open the Manager Configuration dialog box as shown in Figure 5-2 via
the path listed in Table 5-1.
Version: F
5-3
Part 2 Operations
5 Configuration Management
Figure 5-2
The Manager Configuration dialog box
Step 3: Execute the following operations on demand.
 Add a manager: input a new manager’s IP address under Manager IP
Address: and then click Add.
 Modify the IP address of a manager: select the IP address to be modified,
input the new manager’s IP address under Manager IP Address: and then
click Modify.
 Delete the IP address of a manager: select the IP address to be deleted, and
then click Delete.
Step 4: Click OK.
When multiple managers are configured, you can select the corresponding
manager in the system property of the managed equipment.
5-4
Version: F
Part 2 Operations
5.2
5 Configuration Management
EPON User Management
Purpose
Managing the EPON subscriber means to manage the service configurations of the
ONU of the AN5116-02 and the AN5116-06.
Note:
The subscriber mentioned in this section refers to the subscriber
connected with the ONU of the AN5116-02 and the AN5116-06, and
does not mean the user operating the ANM2000.
Prerequisite
 Only the users with the levels not lower than the middle level have this
operation authorization.
Operation steps
Table 5-2
The operation entry path of managing the EPON subscriber
Operation Item
Operation Entry Path
Config Manage → EPON user management in the main menu
Managing the EPON
Config → EPON user management in the shortcut menu of a system
subscriber
in the Object Tree tab
EPON user management in the shortcut menu of a module in the
Object Tree tab
Version: F
5-5
Part 2 Operations
5 Configuration Management
Step 1: Select a path listed in Table 5-2 to enter the EPON User Management
window as shown in Figure 5-3.
Figure 5-3
The EPON User Management window (1)
Step 2: Select the card object needing to add subscribers, and click User
Management → Add User / Add FTTB User in the main menu or
/
in the
toolbar to open the New Add User target system S1 dialog box as shown in
Figure 5-4.
Figure 5-4
5-6
The New Add User target system S1 dialog box
Version: F
Part 2 Operations
5 Configuration Management
Step 3: Input the values of various information items in turn according to the actual
demands, and then click OK or Apply to open the authorization dialog box as
shown in Figure 5-5.
Figure 5-5
The authorization dialog box
Step 4: In the authorization dialog box, select the value of ONU Type and click Get
Auth No; finally click Save Database or Write Device to save the configuration in
the database or write it to the equipment. After the operation is successful, the
basic information of the newly-added subscriber will be displayed in the EPON
User Management window, as shown in Figure 5-6.
Figure 5-6
Version: F
The EPON User Management window (2)
5-7
Part 2 Operations
5 Configuration Management
Note:
Write Device includes two operations—saving the configuration in the
database and downloading the configuration to the equipment; Write DB
only saves the configuration in the database, and users usually use it on
demand when the configuration in the database is not consistent with
that of the actual equipment.
Step 5: For the versions lower than V1.3 (not including V1.3) of the 5116-02 and the
5116-06, when the configuration data of the network management system and the
equipment are different, you need to conduct this step.
1.
Select a path listed in Table 5-2 to enter the EPON User Management
window.
2.
Select the object ONU, and click User Data Check in the main menu or
in the toolbar; if the system displays the information as shown in Figure 5-7,
this indicates that the authorization status of the network management system
is different with that of the equipment.
Figure 5-7
The authorization status of the network management system being different with
that of the equipment
5-8
Version: F
Part 2 Operations
5 Configuration Management
3.
Close the User Data Check window, and return to the EPON User
Management window.
4.
Right-click the object, and select Delete in the shortcut menu; then click Yes in
the alert box to delete the subscriber and deauthorize the ONU. See Figure
5-8.
Figure 5-8
5.
Deauthorizing the ONU
Click User Data Check in the main menu or
in the toolbar to open the
User Data Check window as shown in Figure 5-9.
Figure 5-9
Version: F
Performing the user data check again
5-9
Part 2 Operations
5 Configuration Management
6.
Click
, and then click OK in the dialog box as shown in Figure 5-10 to
authorize the ONU again.
Figure 5-10
Authorizing the ONU again
After the ONU is authorized again, the authorization states of the ANM2000
and the equipment are the same, as shown in Figure 5-11.
Figure 5-11
The authorization status of the network management system being the same as
that of the equipment
5-10
Version: F
Part 2 Operations
5.3
5 Configuration Management
Home Gateway Setting
Purpose
If you need to set the MAC address of the home gateway in batches, you can
enable this function.
Operation steps
Step 1: Click Config Manage → Home Gateway Setting in the main menu to
open the Home Gateway Setting window as shown in Figure 5-12.
Figure 5-12
The Home Gateway Setting window
Step 2: Click the
button in the toolbar, input the number of the rows to be
added, and then click OK.
Figure 5-13
Version: F
The dialog box to add rows
5-11
Part 2 Operations
5 Configuration Management
Step 3: Click the added item, and input the values of Start MAC Address and End
MAC Address in turn, as shown in Figure 5-14.
Figure 5-14
Inputting the MAC address
Step 4: Click the
,
, or
button on demand, and the system will display the execution
results, as shown in Figure 5-15.
Figure 5-15
5-12
The execution results
Version: F
Part 2 Operations
5.4
5 Configuration Management
Timing Task Management
Managing the timed task is used to execute the configuration comparison task, the
POTS port line test task, or the system configuration backup task in the fixed time.
5.4.1
Adding the Configuration Comparison Task
Purpose
You can use this task to compare whether the configuration data of the selected
card are the same as those stored in the database.
Operation steps
Step 1: Click Config Manage → Timed task Manage in the main menu to open
the Timed task manage window as shown in Figure 5-16.
Figure 5-16
Version: F
The Timed task manage window
5-13
Part 2 Operations
5 Configuration Management
Step 2: Click Add Operation → Add Config Compare Task in the main menu of
the Timed task manage window or the
button in the
toolbar to open the CFG Compare Timed task dialog box as shown in Figure 5-17.
Figure 5-17
The CFG Compare Timed task dialog box
Step 3: Select the equipment object, and then set the enabling state, the period,
and the start time of the task in turn.
Step 4: Click OK to save the setting, and the ANM2000 can compare whether the
configuration data of the card are the same as those stored in the database on a
fixed time; the comparison results will be displayed in the dialog box at the bottom
of the window.
5-14
Version: F
Part 2 Operations
5.4.2
5 Configuration Management
Adding the POTS Port Line Test Task
Purpose
You can use this function to test whether the POTS port of the ONU is normal.
Operation steps
Step 1: Click Config Manage → Timed task Manage in the main menu to open
the Timed task manage window as shown in Figure 5-16.
Step 2: Click Add Operation → Add POTSport Line Test Task in the main menu
of the Timed task manage window or the
button in the toolbar to open the POTSport in out line test dialog box as shown in
Figure 5-18.
Figure 5-18
Version: F
The POTSport in out line test dialog box (1)
5-15
Part 2 Operations
5 Configuration Management
Step 3: In the Basic parameter setting tab, set the enabling state, the period and
the start time of the task.
Step 4: Click the POTSport in out line test tab and select the equipment object.
Figure 5-19
The POTSport in out line test dialog box (2)
Step 5: Click OK, and the ANM2000 can perform the test on a fixed time; the test
results will be displayed in the dialog box at the bottom of the window.
5-16
Version: F
Part 2 Operations
5.4.3
5 Configuration Management
Adding the System Configuration Backup Task
Purpose
You can use this function to back up the configuration data of the selected
equipment to the server with the appointed IP address.
Operation steps
Step 1: Click Config Manage → Timed task Manage in the main menu to open
the Timed task manage window as shown in Figure 5-16.
Step 2: Click Add Operation → Add System Config Backup Task in the main
menu of the Timed task manage window or the
button in the toolbar to open the System config backup task dialog box as shown
in Figure 5-20.
Figure 5-20
Version: F
The System config backup task dialog box (1)
5-17
Part 2 Operations
5 Configuration Management
Step 3: In the Basic parameter setting tab, set the enabling state, the period and
the start time of the task.
Step 4: Click the System config backup task setting tab, as shown in Figure 5-21.
Then select the equipment object and set the IP address, the login username, and
the password of the FTP server.
Figure 5-21
The System config backup task dialog box (2)
Step 5: Click OK to save the setting, and the ANM2000 can perform the test on a
fixed time to back up the configuration data of the selected equipment to the server
with the appointed IP address.
5-18
Version: F
Part 2 Operations
5.5
5 Configuration Management
Signal Trace
Background information
Currently only the AN5116-02, the AN5116-06, and the AN5116-06B support this
function.
Purpose
Tracing the signaling is used to trace the signalling frame of the communication
between the current IAD and the voice communication card, so as to find the
communication faults in time.
Operation steps
Please refer to the contents on the signalling tracing in the configuration guide of
each type of equipment.
5.6
The 5116 Configuration Manager
Purpose
You can use this function to upload and download the configuration data of
5116-02 or the 5116-06, so as to keep the configuration data of the equipment
same as those in the database; or you can use this function to copy
configuration data of a certain object to another object, so as to configure
equipment rapidly.
the
the
the
the
Background information
In the operation of managing the 5116 configuration,
 Packet Download: Means overwriting the equipment configuration with the
configuration data in the database.
 Packet Upload: Means overwriting the configuration data in the database with
the equipment configuration.
 Config Copy: Means copying the configuration data of the object A to the
object B.
Version: F
5-19
Part 2 Operations
5 Configuration Management
Operation steps
Step 1: Click Config Manage → 5116 Config Manager in the main menu to open
the Manage Configuration window as shown in Figure 5-22.
Figure 5-22
The Manage Configuration window (1)
Step 2: When you need to upload and download the configuration data, operate as
follows: Select the object module, perform the operations in Table 5-3 on demand,
and then click Yes in the alert box that appears.
Table 5-3
Functions of the main menu and toolbar icons in the Manage Configuration
window
Main Menu
Operation
5-20
Toolbar Icon
Description
Packet
Download
Overwrites the equipment configuration with
the configuration data in the database.
Packet
Upload
Overwrites the configuration data in the
database with the equipment configuration.
Exit
Exits the Manage Configuration window.
Version: F
Part 2 Operations
5 Configuration Management
Step 3: When you need to copy the configuration, operate as follows: Select the
source module, and click
in the toolbar to open the Select config copy object
dialog box.
Step 4: Select the destination object with the same type of the source object, as
shown in Figure 5-23. If you select a destination object with the different type of the
source object, the dialog box as shown in Figure 5-24 will appear.
Version: F
Figure 5-23
The Select config copy object dialog box
Figure 5-24
The object type dialog box
5-21
Part 2 Operations
5 Configuration Management
Step 5: Click OK, and the execution results will be displayed in the pane at the
right-bottom of the window, as shown in Figure 5-25.
Figure 5-25
5.7
The execution result of the command
Configuration Manager
Purpose
You can use this function to download and upload the configuration data of the
AN5116-06B, so as to configure the equipment rapidly.
Operation steps
Step 1: Click Config Manage → Config Manager in the main menu to open the
Manage Configuration window as shown in Figure 5-26.
Figure 5-26
The Manage Configuration window (2)
Step 2: Select the object module, perform the operations in Table 5-3 on demand,
and then click Yes in the alert box that appears.
5-22
Version: F
Part 2 Operations
5.8
5 Configuration Management
Historical Database Capacity Management
Purpose
Managing the capacity of the history database is used to set the thresholds of
history performance data and history alarms in the database. When the history data
in the database exceed the set threshold, the old data will be deleted or dumped to
increase the running efficiency of the network management system.
Operation steps
Step 1: Click Config Manage → Historical Database Capacity Management in
the main menu to open the History Database Capacity Management window as
shown in Figure 5-27.
Figure 5-27
Version: F
The History Database Capacity Management window
5-23
Part 2 Operations
5 Configuration Management
Step 2: In each tab, set the thresholds according to the actual demands. The
meanings of various setting items are listed in Table 5-4.
Table 5-4
The setting items of the History Database Capacity Management window
Setting Item
Threshold
setting
Dump Time
Dump
processing
Description
Item
Numbers
threshold
When the number of records in the database
reaches the threshold setting, the system will save
the data automatically.
Time threshold
When the data recording time reaches the threshold
setting, the system will save the data automatically.
Dumped left Item
Numbers:
The number of records reserved in the database
after the saving.
Auto Dump Time:
The beginning time of auto saving.
Dump To File
Save the data which reaches the saving threshold
into the designated path.
Delete
Delete the data which reaches the saving threshold
directly.
Step 3: After finishing the setting operation, click OK to save the settings and exit
the current window.
5-24
Version: F
Part 2 Operations
5.9
5 Configuration Management
Device Auto Discovery
Purpose
When you need to add a system and its module via the ANM2000, you can find out
the equipment in a certain network segment and add it rapidly.
Background information
 Currently only the AN5006-20, the AN5116-02, and the AN5116-06B support
this function.
 This function does not influence the existing objects and their configurations in
the ANM2000.
Prerequisite
The ANM2000 is in the edit mode.
Operation steps
Step 1: Click Configuration → Device Auto Discover in the main menu to make
the Device Auto Discover tab appear.
Step 2: Input the values of the Start IP, End IP, and the Subnet Mask, click the
Start Discover button, and the searching results will be displayed in the lower
pane of the window, as shown in Figure 5-28.
Version: F
5-25
Part 2 Operations
5 Configuration Management
Figure 5-28
The Device Auto Discover tab
The parameters in this tab are described in Table 5-5.
Table 5-5
Parameter
Object
The parameters in the Device Auto Discover tab
Value
Description
System
The system including the equipment.
Board
The card in the equipment.
Type
The name of
system or card
Address
The IP address of a
system or the slot
No. of a card
The IP address of a system or the slot No. of a card.
Add
This system has not been added to the ANM2000,
and can be added to the ANM2000.
No Change
This system has been added to the ANM2000.
Status
a
The equipment system name or the card name
Step 3: Select an object to be added to the ANM2000, and click the Sync Object
button to add the system whose Status is Add to the ANM2000.
5-26
Version: F
Part 2 Operations
5.10
5 Configuration Management
History Event Query
Purpose
You can view the events occurred in the appointed object during the appointed time
interval by using this function.
Operation steps
Step 1: Click Configuration → History Event Query in the main menu to make
the History Event Query dialog box appear.
Step 2: Select the object to be queried, set the event starting time, and then select
the level of the event to be queried. See Figure 5-29.
Figure 5-29
Version: F
The History Event Query dialog box
5-27
Part 2 Operations
5 Configuration Management
Step 3: Click OK. Then the event query results will be displayed in the History
Event Query tab, as shown in Figure 5-30.
Figure 5-30
The event query results
Step 4: Right-click the History Event Query tab, and select Export to Html or
Export to Excel in the shortcut menu to export the query results.
5.11
Upgrading the ONUs in Batches
Purpose
You can upgrade the CPU / IAD software and the ONU firmware of the ONUs in
batches to increase the upgrade efficiency.
Prerequisite
 The FTP server has been configured.
 The FTP server is connected with the equipment normally.
5-28
Version: F
Part 2 Operations
5 Configuration Management
Operation steps
Table 5-6
The operation entry path of upgrading the ONUs in batches
Operation Item
Upgrading the ONUs in
batches
Operation Entry Path
Configuration → Batches Upgrade ONU in the main menu
Device Backup and Upgrade → Batches Upgrade ONU in the
Admin Tool tab
Step 1: Open the Batches Upgrade ONU tab via the paths in Table 5-6.
Step 2: Set the download file type, the FTP server IP address, the username, the
user password, the file name, and the refresh time on demand.
Step 3: Select the ONUs to be upgraded in the left-bottom pane, and click the
Execute button; then the execution results will be displayed as shown in Figure
5-31.
Caution:
One operation can only upgrade the ONUs with the same type.
Figure 5-31
Version: F
The Batches Upgrade ONU tab
5-29
Part 2 Operations
5.12
5 Configuration Management
Upgrading the MSAN Line Card Software in
Batches
Purpose
You can upgrade the MSAN line card software in batches to increase the upgrade
efficiency.
Prerequisite
 The FTP server has been configured.
 The FTP server is connected with the equipment normally.
Operation steps
Table 5-7
The operation entry path of upgrading the MSAN line card software in batches
Operation Item
Upgrading the MSAN
line card software in
batches
Operation Entry Path
Configuration → MSAN line card Software Batch Upgrade in
the main menu
Device Backup and Upgrade → MSAN line card Software
Batch Upgrade in the Admin Tool tab
Step 1: Open the MSAN line card Software Batch Upgrade tab via the paths in
Table 5-7.
Step 2: Set the File Type, Ftp Server IP, User Name, and Password items on
demand.
5-30
Version: F
Part 2 Operations
5 Configuration Management
Step 3: Select the system to be upgraded in the left-bottom pane and select the file
name of the software to be upgraded, and then click the Execute button to get the
execution result, as shown in Figure 5-32.
Figure 5-32
5.13
The MSAN line card Software Batch Upgrade tab
Backing up the System Configuration in
Batches
Purpose
During the daily maintenance, or before upgrading the equipment, you need to
back up the configuration data of the equipment. Backing up the system
configuration in batches can increase the backup efficiency.
Prerequisite
 The FTP server has been configured.
 The FTP server is connected with the equipment normally.
Version: F
5-31
Part 2 Operations
5 Configuration Management
Operation steps
Table 5-8
The operation entry path of backing up the system configuration in batches
Operation Item
Operation Entry Path
Backing up the system
Configuration → Batches Backup Config in the main menu
configuration
Device Backup and Upgrade → Batches Backup Config in the
batches
in
Admin Tool tab
Step 1: Open the Batches Backup Config tab via the paths in Table 5-8.
Step 2: Set the download file type, the FTP server IP address, the username, and
the user password on demand.
Step 3: Select the system to be backed up in the left-bottom pane, and click the
Execute button after the name of the backup file is set; then the execution results
will be displayed as shown in Figure 5-33.
Figure 5-33
5-32
The System Config Batches Backup tab
Version: F
Part 2 Operations
5.14
5 Configuration Management
Restoring the System Configuration in
Batches
Purpose
After upgrading the equipment, you need to restore the configuration data of the
equipment. In this case, you can restore the system configuration in batches to
increase the efficiency.
Prerequisite
 The FTP server has been configured.
 The FTP server is connected with the equipment normally.
Operation steps
Table 5-9
The operation entry path of restoring the system configuration in batches
Operation Item
Operation Entry Path
Restoring the system
Configuration → Batches Restore Config in the main menu
configuration
Device Backup and Upgrade → Batches Restore Config in the
batches
in
Admin Tool tab
Step 1: Open the Batches Restore Config tab via the paths in Table 5-9.
Step 2: Set the download file type, the FTP server IP address, the username, and
the user password on demand.
Version: F
5-33
Part 2 Operations
5 Configuration Management
Step 3: Select the system and the file to be restored in the left-bottom pane, and
click the Execute button; then the execution results will be displayed as shown in
Figure 5-34.
Figure 5-34
5.15
The System Config Batches Restore tab
Backing up the System Software in Batches
Purpose
During the daily maintenance, or before upgrading the OLT, you need to back up
the configuration data of the OLT. Backing up the system software in batches can
increase the backup efficiency.
Prerequisite
 The FTP server has been configured.
 The FTP server is connected with the equipment normally.
Operation steps
Table 5-10
The operation entry path of backing up the system software in batches
Operation Item
Operation Entry Path
Configuration → System Software Batches Backup in the main
Backing up the system
menu
software in batches
Device Backup and Upgrade → System Software Batches
Backup in the Admin Tool tab
5-34
Version: F
Part 2 Operations
5 Configuration Management
Step 1: Open the System Software Batches Backup tab via the paths in Table
5-10.
Step 2: Set the download file type, the FTP server IP address, the username, and
the user password on demand.
Step 3: Select the system to be backed up and the backup file name in the
left-bottom pane, and click the Execute button; then the execution results will be
displayed as shown in Figure 5-35.
Figure 5-35
5.16
The System Software Batches Backup tab
Upgrading the System Software in Batches
Purpose
You can upgrade the OLT software or the ONU software in batches to increase the
upgrade efficiency by using this function.
Prerequisite
 The FTP server has been configured.
 The FTP server is connected with the equipment normally.
Version: F
5-35
Part 2 Operations
5 Configuration Management
Operation steps
Table 5-11
The operation entry path of upgrading the system software in batches
Operation Item
Operation Entry Path
Configuration → System Software Batches Upgrade in the
Upgrading the system
main menu
software in batches
Device Backup and Upgrade → System Software Batches
Upgrade in the Admin Tool tab
Step 1: Open the System Software Batches Upgrade tab via the paths in Table
5-11.
Step 2: Set the download file type, the FTP server IP address, the username, and
the user password on demand.
Step 3: Select the system to be backed up and the upgrade file name in the
left-bottom pane, and click the Execute button; then the execution results will be
displayed as shown in Figure 5-36.
Figure 5-36
5-36
The System Software Batches Upgrade tab
Version: F
6
Alarm Management
The ANM2000 provides the alarm management functions, meaning the functions of
monitoring, displaying, storing, and counting the alarms. The main purposes of the
alarm management functions are to perform the daily maintenance, so as to help
users find, locate, and solve faults and resume the services influenced by faults.
The common alarm management operations used by users include setting alarms
and viewing alarms. As the base of the troubleshooting, the common operations
have the flow as follows:
Set the filtering
status of alarms
View the filtering
status of alarms
Optional step
Define alarm levels
Optional step
Forward alarms
Optional step
Manage custom
alarms
View alarm reports
View current /
history alarms
View alarm
statistics
Locate faults
Figure 6-1
The operation flow of the alarm management
This chapter includes the following contents:
Setting the filtering status of alarms
Viewing the filtering status of alarms
Defining alarm levels
Version: F
6-1
Part 2 Operations
6 Alarm Management
Viewing custom alarm levels
Forwarding alarms
Managing custom alarms
Viewing alarm reports
Viewing alarms
Viewing the alarm statistics
6-2
Version: F
Part 2 Operations
6.1
6 Alarm Management
Setting the Filtering Status of Alarms
When the system reports many alarms, you can use this function to filter the
unconcerned alarm types and alarm information.
6.1.1
Setting the Filtering Status of All Alarms
Purpose
In this case, the set alarm filtering rules are valid to all systems on the ANM2000.
Background information
The alarm filtering settings are only valid to the alarms generated after the setting
operation, but invalid to the present alarms in the current alarm list and the report
window.
Operation steps
Table 6-1
The operation entry path of setting the filtering status of all alarms
Operation Item
Setting
the
filtering status of
all alarms
Operation Entry Path
Alarm → Current Alarm Shield Setting (G) → Alarm Shield Global
Setting in the main menu
Admin Tools → Alarm Manager → Current Alarm Shield Setting (G)
→ Alarm Shield Global Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-1 to open the Alarm Shield Global Setting
tab.
Version: F
6-3
Part 2 Operations
6 Alarm Management
Step 2: Select the alarm level, alarm type, or alarm name to be filtered on demand,
as shown in Figure 6-2.
Figure 6-2
The Alarm Shield Global Setting tab
Step 3: Click
under Shield time to set the valid time of the filtering operation,
as shown in Figure 6-3, and then click OK.
Figure 6-3
The Mask Time Section Set dialog box
Step 4: Click the Execute button to make the settings valid.
6-4
Version: F
Part 2 Operations
6.1.2
6 Alarm Management
Setting the Filtering Status of Alarms on an Object
Purpose
In this case, the set alarm filtering rules are valid to a specific port on the selected
ONU, and you can only set one port once.
Background information
The alarm filtering settings are only valid to the alarms generated after the setting
operation, but invalid to the present alarms in the current alarm list and the report
window.
Operation steps
Table 6-2
The operation entry path of setting the filtering status of alarms on an object
Operation Item
Setting
Operation Entry Path
the
Alarm → Current Alarm Shield Setting (G) → Alarm Shield Object
filtering status of
Setting in the main menu
alarms
Admin Tools → Alarm Manager → Current Alarm Shield Setting (G)
object
on
an
→ Alarm Shield Object Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-2 to open the Alarm Shield Object Setting
tab.
Step 2: Select the valid port of the alarm filtering rules on demand.
Version: F
6-5
Part 2 Operations
6 Alarm Management
Step 3: Select the alarm level, alarm type, or alarm name to be filtered on demand,
as shown in Figure 6-4.
Figure 6-4
The Alarm Shield Object Setting tab
Step 4: Click
under Shield time to set the valid time of the filtering operation,
as shown in Figure 6-5, and then click OK.
Figure 6-5
The Shield Time Setting dialog box
Step 5: Click the Execute button to make the settings valid.
6-6
Version: F
Part 2 Operations
6.1.3
6 Alarm Management
Setting the Filtering Status of Alarms on a Card or Port
Purpose
In this case, the set alarm filtering rules are valid to a specific type of card or port
selected, and you can set one type of port once.
Background information
The alarm filtering settings are only valid to the alarms generated after the setting
operation, but invalid to the present alarms in the current alarm list and the report
window.
Operation steps
Table 6-3
The operation entry path of setting the filtering status of alarms on a card or port
Operation Item
Operation Entry Path
Setting
Alarm → Current Alarm Shield Setting (G) → Alarm Shield
the
filtering status of
Board/Port Setting in the main menu
alarms on a card
Admin Tools → Alarm Manager → Current Alarm Shield Setting (G)
or port
→ Alarm Shield Board/Port Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-3 to open the Alarm Shield Board/Port
Setting tab.
Step 2: Select the valid card or port type of the alarm filtering rules on demand.
Version: F
6-7
Part 2 Operations
6 Alarm Management
Step 3: Select the alarm level, alarm type, or alarm name to be filtered on demand,
as shown in Figure 6-6.
Figure 6-6
The Alarm Shield Board/Port Setting tab
Step 4: Click
under Shield time to set the valid time of the filtering operation,
as shown in Figure 6-7, and then click OK.
Figure 6-7
The Shield Time Setting dialog box
Step 5: Click the Execute button to make the settings valid.
6-8
Version: F
Part 2 Operations
6.2
6 Alarm Management
Viewing the Filtering Status of Alarms
Purpose
You can use this function to view the set alarm filtering rules.
Operation steps
Table 6-4
The operation entry path of viewing the filtering status of alarms
Operation Item
Operation Entry Path
Viewing
Alarm → Current Alarm Shield View (J) in the main menu
the
Filtering Status of
Admin Tools → Alarm Manager → Current Alarm Shield View (J) in
Alarms
the Admin Tools tab
Step 1: Select a path listed in Table 6-4 to open the Current Alarm Shield View
tab as shown in Figure 6-8, and the global alarm filtering rules, the object alarm
filtering rules, and the card / port alarm filtering rules will be displayed in this tab.
Figure 6-8
Version: F
The Current Alarm Shield View tab
6-9
Part 2 Operations
6 Alarm Management
Step 2: When you want to view the alarm filtering status on a certain object, you
can select the object in the pane at the lower part of the Admin Tools tab, and then
click the Execute button at the medium part of the Admin Tools tab. Then the
alarm filtering rules of this object will be displayed in the Current Alarm Shield
View tab.
Note:
If you right-click any position and select Delete, the selected alarm items
can be deleted.
Step 3: When you want to view the global alarm filtering status, you can click the
Execute button without selecting any object and alarm type. Then the global alarm
filtering rules will be displayed in the Current Alarm Shield View tab.
6.3
Defining Alarm Levels
When the default level of a certain alarm does not meet your requirements, you can
define the custom alarm level.
6.3.1
Defining Global Alarm Levels
Purpose
In this case, the set custom alarm levels are valid to all systems on the ANM2000.
Background information
The custom alarm level settings are only valid to the alarms generated after the
setting operation, but invalid to the present alarms in the current alarm list and the
report window.
Prerequisite
The ANM2000 is in the edit mode.
6-10
Version: F
Part 2 Operations
6 Alarm Management
Operation steps
Table 6-5
The operation entry path of defining global alarm levels
Operation Item
Operation Entry Path
Alarm →Alarm Level Setting (G) → Global Alarm Level Definition in
Defining
alarm levels
global
the main menu
Admin Tools → Alarm Manager → Current Alarm Level Setting (G)
→ Global Alarm Level Definition in the Admin Tools tab
Step 1: Select a path listed in Table 6-5 to open the Global Alarm Level Definition
tab.
Step 2: Select the alarm to be modified and click its Current Alarm Level, and then
select the target alarm level in the drop-down list. See Figure 6-9.
Figure 6-9
The Global Alarm Level Definition tab
Step 3: After finishing the modification operation, click OK.
Version: F
6-11
Part 2 Operations
6.3.2
6 Alarm Management
Defining Object Alarm Levels
Purpose
In this case, the set custom alarm levels are valid to the specific object selected,
and you can only set the alarm levels on one object once.
Background information
The custom alarm level settings are only valid to the alarms generated after the
setting operation, but invalid to the present alarms in the current alarm list and the
report window.
Operation steps
Table 6-6
The operation entry path of defining object alarm levels
Operation Item
Operation Entry Path
Alarm →Alarm Level Setting (G) → Object Alarm Level Definition in
Defining
alarm levels
object
the main menu
Admin Tools → Alarm Manager → Current Alarm Level Setting (G)
→ Object Alarm Level Definition in the Admin Tools tab
Step 1: Select a path listed in Table 6-6 to open the Object Alarm Level Definition
tab.
Step 2: Select the object to be set in the left-lower pane.
Step 3: Select the alarm to be modified and click its Current Alarm Level, and then
select the target alarm level in the drop-down list. See Figure 6-10.
Figure 6-10
The Global Alarm Level Definition tab
Step 4: After finishing the modification operation, click OK.
6-12
Version: F
Part 2 Operations
6.3.3
6 Alarm Management
Defining Card / Port Alarm Levels
Purpose
In this case, the set custom alarm levels are valid to a specific type of card or port,
and you can set the alarms on one type of card or port once.
Background information
The custom alarm level settings are only valid to the alarms generated after the
setting operation, but invalid to the present alarms in the current alarm list and the
report window.
Operation steps
Table 6-7
The operation entry path of defining card / port alarm levels
Operation Item
Operation Entry Path
Alarm →Alarm Level Setting → Alarm Level Board or Port Setting in
Defining
card
port alarm levels
/
the main menu
Admin Tools → Alarm Management → Current Alarm Level Setting
→ Alarm Level Board or Port Setting in the Admin Tools tab
Step 1: Select a path listed in Table 6-7 to open the Alarm Level Board or Port
Setting tab.
Step 2: Select the card or port type to be set in the left-lower pane.
Step 3: Select the alarm to be modified in the right pane and click its Current
Alarm Level, and then select the target alarm level in the drop-down list. See
Figure 6-11.
Figure 6-11
The Alarm Level Board or Port Setting tab
Step 4: After finishing the modification operation, click OK.
Version: F
6-13
Part 2 Operations
6.4
6 Alarm Management
Viewing Custom Alarm Levels
Purpose
You can view the set custom alarm levels in the appointed range by using this
function.
Operation steps
Table 6-8
The operation entry path of viewing custom alarm levels
Operation Item
Viewing
custom
alarm levels
Operation Entry Path
Alarm Level Setting View under Alarm in the main menu
Admin Tools → Alarm Manager → Alarm Level Setting View in the
Admin Tools tab
Step 1: Select a path listed in Table 6-8 to open the Alarm Level Setting View tab.
Step 2: Select the range to be viewed, and click Execute. Then the system will
display the set custom alarm levels in this range, as shown in Figure 6-12.
Figure 6-12
6-14
The Alarm Level Setting View tab
Version: F
Part 2 Operations
6.5
6 Alarm Management
Forwarding Alarms
Purpose
When you need to send the alarm information to dedicated maintenance engineers
in the message or e-mail mode, you can use this function.
Prerequisite
This function needs the support of the message sender and the e-mail server.
Operation steps
Table 6-9
The operation entry path of forwarding alarms
Operation Item
Forwarding
alarms
Operation Entry Path
Alarm → Alarm Forward in the main menu
Admin Tools → Alarm Manager → Alarm Forward in the Admin Tools
tab
Step 1: Select a path listed in Table 6-9 to open the Alarm Forward window.
Step 2: In the User Info Setup tab, click Add Rule, and then input the number of
rows to be added in the Prompt dialog box that appears and click OK to add items.
Step 3: Click a newly-added item, and then input the values of Username, Mobile
number, and Email in turn. See Figure 6-13.
Figure 6-13
Version: F
The Alarm Forward window (1)
6-15
Part 2 Operations
6 Alarm Management
Step 4: Click Save to Database to save the settings in the database.
Step 5: In the Alarm Filter tab, select the alarm items needing to be sent to
maintenance engineers, and then click Save to Database to save the settings in
the database. See Figure 6-14.
Figure 6-14
The Alarm Forward window (2)
Step 6: Exits the Alarm Forward window.
Step 7: Click D:\aems\Server\ini in the network management computer, and set
various items under [ALMSMS] in the md.ini window as shown in Figure 6-15;
among them, the values of username and password are the username and the
password of the sending box. Save the settings and then exit the window.
Figure 6-15
6-16
The md.ini window
Version: F
Part 2 Operations
6 Alarm Management
Step 8: Restart the AEMS-DBServer service, and make the modification of the
md.ini file valid.
6.6
Managing Custom Alarms
Purpose
To obtain the physical environment information of the equipment, you can define
the environment-related alarms of the equipment, such as the fire alarm, the water
alarm, and the too high / too low temperature alarm.
Operation steps
Table 6-10
The operation entry path of managing custom alarms
Operation Item
Managing
alarms
custom
Operation Entry Path
Alarm → Custom alarm manage in the main menu
Custom alarm manage in the system shortcut menu of the Object
Tree tab
Step 1: Open the Custom alarm manage window via the paths listed in Table
6-10.
Step 2: Select the ONU needing to set the custom alarms, and click the alarm
name to select your target custom alarms. See Figure 6-16.
Figure 6-16
Version: F
The Custom alarm manage window
6-17
Part 2 Operations
6 Alarm Management
Step 3: Click Save to Database to save the settings in the database.
In this case, the setting operations are completed. As soon as the equipment
generates a custom alarm, the ANM2000 will give the prompt according to the
settings.
6.7
Viewing Alarm Reports
Purpose
You can use this function to open the Alarm Notice pane and understand the
alarm conditions of the equipment in the real time mode.
Operation steps
Step 1: Select Alarm → Alarm Report in the main menu to open the Alarm Notice
pane as shown in Figure 6-17 for the viewing operation.
Figure 6-17
The Alarm Notice pane
Step 2: After viewing the alarms, click the
button at the top right corner of the
Alarm Notice pane; in this case, the pane will be minimized and displayed at the
task column at the bottom of the ANM2000 main GUI.
6-18
Version: F
Part 2 Operations
6.8
6 Alarm Management
Viewing Alarms
Alarms are classified into the current alarms and the history alarms.
 Current alarms: mean the alarm events that are not ended and still exist in the
network, and they are not confirmed and cleared by the administrator.
 History alarms: mean the alarm events that have ended in the network and
been confirmed by the administrator (or automatically confirmed by the system)
and recorded.
6.8.1
Viewing Current Alarms
Purpose
You can view the occurring time, etc. of each current alarm on a certain object to
analyze the alarm information and perform the troubleshooting.
Operation steps
Table 6-11
The operation entry path of viewing current alarms
Operation Item
Operation Entry Path
Alarm → Current Alarm in the main menu
Current Alarm under the shortcut menu of management domain in
the Object Tree tab
Current Alarm under the shortcut menu of system in the Object Tree
Viewing
alarms
current
tab
Current Alarm under the shortcut menu of module in the Object Tree
tab
Current Alarm under the shortcut menu of card in the Object Tree
tab
in the toolbar
Version: F
6-19
Part 2 Operations
6 Alarm Management
Enter the Current alarm tab via the paths listed in Table 6-11. This tab displays the
current alarms of the selected object, as shown in Figure 6-18.
Figure 6-18
6.8.2
The Current alarm tab
Viewing History Alarms
Purpose
You can view the history alarm information of a certain object to understand its
running status.
6-20
Version: F
Part 2 Operations
6 Alarm Management
Operation steps
Table 6-12
The operation entry path of viewing history alarms
Operation Item
Operation Entry Path
Alarm → Historical Alarm in the main menu
Historical Alarm under the shortcut menu of management domain in
the Object Tree tab
Historical Alarm under the shortcut menu of system in the Object
Viewing
alarms
history
Tree tab
Historical Alarm under the shortcut menu of module in the Object
Tree tab
Historical Alarm under the shortcut menu of card in the Object Tree
tab
in the toolbar
Enter the History alarm tab via the paths listed in Table 6-12. This tab displays the
history alarms of the selected object, as shown in Figure 6-19.
Figure 6-19
Version: F
The History alarm tab
6-21
Part 2 Operations
6.9
6 Alarm Management
Viewing the Alarm Statistics
The ANM2000 provides the alarm statistics query function. You can set the time,
the system object, and the alarm code to count and query the alarm information.
Table 6-13
The operation entry path of viewing the alarm statistics
Operation Item
Viewing the alarm
statistics brief list
Viewing
history
statistics
6.9.1
the
alarm
Operation Entry Path
Alarm → Alarm Statistic in the main menu
Alarm → History Alarm Statistics View (X) in the main menu
Admin Tools → Alarm Management →History Alarm Statistics View
in the Admin Tools tab
Viewing the Alarm Statistics Brief List
Purpose
You can use this function to view the current alarms number of the system, and
understand the current running status of the system.
Operation steps
Step 1: Select Alarm → Alarm Statistic in the main menu to open the alarm
statistics brief list as shown in Figure 6-20. This list displays the real time
information of numbers of the occurred, confirmed, and ended alarms at various
levels.
Figure 6-20
The alarm statistics brief list
Double-click a certain alarm level in this list to open the corresponding alarm list.
6-22
Version: F
Part 2 Operations
6.9.2
6 Alarm Management
Viewing the History Alarm Statistics
Purpose
You can use this function to view the history alarm statistics, and understand the
running status in a certain past time interval of the equipment.
Operation steps
Step 1: Select the paths listed in Table 6-13 to open the Statistics parameter
setting dialog box as shown in Figure 6-21.
Figure 6-21
The Statistics parameter setting dialog box
Step 2: Set the statistics time, the selected object, and the alarm code.
Version: F
6-23
Part 2 Operations
6 Alarm Management
Step 3: After completing the settings, click OK. In this case, the History Alarm
Statistics tab will appear; in this tab, there are Report View and Chart View for
users to query.
Figure 6-22
The History Alarm Statistics tab (1)
Figure 6-23
The History Alarm Statistics tab (2)
You can right-click the Report View tab, and select Statistics parameter setting
in the shortcut menu to set the query conditions again.
6-24
Version: F
7
Performance Management
The ANM2000 has strong performance management functions, able to store the
performance information of the equipment in the network. Performance data are
classified into the instant performance data and the history performance data.
 Instant performance data: are the current 15-minute performance data read
from the equipment directly and displayed, meaning the performance data not
saved in the database within the latest 15-minute from the query time point
and the last 1st to 16th 15-minute intervals.
 History performance data: are the performance data saved in the database
according to the performance collection settings, prior to the latest 15-minute
or 24-hour.
The common performance management operations include querying the instant
and history performance data, collecting the performance data, etc. As the base of
testing the equipment running quality, the common operations have the flow as
Figure 7-1.
Enable
performance
statistics function
Set performance
collection scheme
View instant
performance data
View history
performance data
Locate faults
Figure 7-1
The operation flow of the performance management
This chapter includes the following contents:
Setting the performance collection scheme
Viewing performance data
Comparing performance data
Viewing the history performance chart
Version: F
7-1
Part 2 Operations
7.1
7 Performance Management
Setting the Performance Collection Scheme
Purpose
If users want to view the history performance data of the equipment, they should
first set the performance collection scheme of the equipment. The network
management system only collects and processes the history performance data of
the equipment whose performance collection scheme has been set; for the
equipment whose performance collection scheme is not set, the network
management system will not record its history performance data.
Operation steps
Table 7-1
The operation entry path of setting the performance collection scheme
Operation Item
Setting
Operation Entry Path
the
performance
Performance → Performance Collect Scheme Configuration in the
collection
main menu
scheme
Step 1: Select the path in Table 7-1 to open the Options For Performance
Collection And Storage dialog box and the Command Manager window.
Step 2: Select the equipment and port to be set in the left tree.
7-2
Version: F
Part 2 Operations
7 Performance Management
Step 3: In the right Performance Collection tab, set the time and type of the
performance to be collected, as shown in Figure 7-2.
Figure 7-2
Version: F
The Options For Performance Collection And Storage dialog box (1)
7-3
Part 2 Operations
7 Performance Management
Step 4: In the Performance Storage tab, select the code of the performance to be
stored in the database, as shown in Figure 7-3.
Figure 7-3
The Options For Performance Collection And Storage dialog box (2)
Step 5: After completing the setting operation, click Save. Then the Command
Manager window as shown in Figure 7-4 will appear, and Command Succeed will
be displayed.
Figure 7-4
7-4
The Command Manager window
Version: F
Part 2 Operations
7.2
7 Performance Management
Viewing Performance Data
You can select a system object in the Object Tree tab on demand to view the
instant performance data or history performance data.
7.2.1
Viewing Instant Performance Data
Purpose
You can use this function to obtain the performance data of the equipment in the
last 1st to 16th 15-minute intervals, and understand the running status of the
equipment.
Prerequisite
The performance classification function of the equipment to be viewed is enabled.
Operation steps
Table 7-2
The operation entry path of viewing instant performance data
Operation Item
Operation Entry Path
Performance → Instant Performance in the main menu
RealTime Performance under the shortcut menu of a card in the Object
Viewing instant
Tree tab
performance
RealTime Performance under the shortcut menu of an ONU in the ONU
data
List tab
in the toolbar
Version: F
7-5
Part 2 Operations
7 Performance Management
Step 1: Select the path in Table 7-2 to open the Instant Performance tab as shown
in Figure 7-5; this tab displays the instant performance data of the selected system
object.
Figure 7-5
7.2.2
The Instant Performance tab
Viewing History Performance Data
Purpose
You can use this function to view the history performance data of the management
domain, system, or card whose performance collection scheme has been set, and
understand the history running status of the network.
Background information
After the performance collection scheme has been set, the ANM2000 collects the
performance data according to the collection scheme and save the data in the
database. In this case, you can view the performance data from setting the
performance collection scheme to the current time point. So we recommend that
you set performance collection scheme for the concerned object to understand its
running status easily.
7-6
Version: F
Part 2 Operations
7 Performance Management
Prerequisite
 The performance collection scheme has been set, and the system has waited
for one test period (15 minutes or 24 hours) at least.
Operation steps
Table 7-3
The operation entry path of viewing history performance data
Operation Item
Operation Entry Path
Performance → History Performance in the main menu
History Performance under the shortcut menu of a management domain
in the Object Tree tab
History Performance under the shortcut menu of a system in the Object
Viewing history
Tree tab
performance
History Performance under the shortcut menu of a card in the Object
data
Tree tab
History Performance under the shortcut menu of an ONU in the ONU List
tab
in the toolbar
Step 1: Select the path in Table 7-3 to open the History Performance tab as
shown in Figure 7-6; this tab displays the history performance data of the selected
system object.
Figure 7-6
Version: F
The History Performance tab
7-7
Part 2 Operations
7 Performance Management
Step 2: Right-click the object and select Set Query Condition to open the Set
History Performance Query Condition dialog box.
Step 3: Set the history performance query condition, as shown in Figure 7-7.
Figure 7-7
The Set History Performance Query Condition dialog box
Step 4: After completing the settings, click OK; then the query results will be
displayed in the History Performance tab.
7.3
Comparing Performance Data
Purpose
You can use this function to compare the performance data in appointed periods of
the appointed object, and understand the running status of this object in different
periods.
Prerequisite
 The system has waited for two test periods (15 minutes for each test period) at
least.
 The performance statistic switch is enabled.
7-8
Version: F
Part 2 Operations
7 Performance Management
Operation steps
Table 7-4
The operation entry path of comparing performance data
Operation Item
Operation Entry Path
Comparing
performance
Performance → Performance Compare in the main menu
data
Step 1: Select the object to be compared in the Object Tree tab.
Step 2: Select the path in Table 7-4 to open the Performance Compare dialog box.
Step 3: Select the periods and types of the performance to be compared, and click
OK, as shown Figure 7-8. Then the system will display the comparison results in
the Performance Compare tab, as shown in Figure 7-9.
Figure 7-8
Version: F
The Performance Compare dialog box
7-9
Part 2 Operations
7 Performance Management
Figure 7-9
7.4
The Performance Compare tab
Viewing the History Performance Chart
Purpose
You can use this function to view the changing conditions of the performance data
of the appointed object, and understand the running status of the network.
Prerequisite
The object to be viewed has its history performance data.
Operation steps
Table 7-5
The operation entry path of viewing the history performance chart
Operation Item
Viewing
history
performance
Operation Entry Path
the
Performance → History Performance Chart in the main menu
chart
7-10
Version: F
Part 2 Operations
7 Performance Management
Step 2: Select the path in Table 7-5 to open the Set History Performance Query
Condition dialog box as shown in Figure 7-10.
Figure 7-10
The Set History Performance Query Condition dialog box (1)
Step 2: Set the beginning time, period, performance type, and chart number to be
queried.
Note:
The performance type here should be the same as that set for the
performance collection scheme.
Step 3: Click the Policy Edit button to open the Policy Edit dialog box, as shown
in Figure 7-11.
Version: F
7-11
Part 2 Operations
7 Performance Management
Figure 7-11
The Policy Edit dialog box (1)
Step 3: Click the Create button. After setting the policy name and the performance
code, click Insert; in this case, the newly-created policy will appear in the policy
pane, as shown in Figure 7-12.
Figure 7-12
7-12
The Policy Edit dialog box (2)
Version: F
Part 2 Operations
7 Performance Management
Note:
You can select Draw threshold line and set the demanded threshold;
after the threshold is set, the set threshold curve will appear in the
performance chart.
Step 4: After confirming the correctness of the policy setting, click Exit to return to
the Set History Performance Query Condition dialog box.
Step 5: After selecting the query range, click Apply; then the query policy and the
query range will be displayed in the Select Curve pane, as shown in Figure 7-13.
Figure 7-13
Version: F
The Set History Performance Query Condition dialog box (2)
7-13
Part 2 Operations
7 Performance Management
Step 6: Click OK; the performance data chart meeting the query condition will be
displayed in the History Performance Chart tab (as shown in Figure 7-14), and
corresponding performance data value will be displayed in the Performance tab.
Figure 7-14
7-14
The History performance curve tab
Version: F
8
Statistics Management
As for the statistics operation, the ANM2000 provides abundant resource statistics
functions. Users can perform the statistics operations of resources managed by the
current network management system on demand, and the resources include the
system, the card, the card port, the ONU subscriber information, the ONU port
information, the MGC resource, etc. The relationships between the statistics
management functions, sub-functions and operations are shown in Figure 8-1.
Equipment
statistics
ONU port
information
statistics
System
resource
statistics
ONU
equipment
statistics
System card
statistics
System-related
statistics
Statistics
management
ONUrelated
statistics
System port
statistics
Query subscriber port
status
Figure 8-1
MGC resource
statistics
View ONU
resource
detailed list
View ONU
equipment
statistics
detailed list
View ONU
port resource
statistics
detailed list
Relationships around the statistics management function
This chapter includes the following contents:
Equipment statistics
System-related statistics
ONU-related statistics
MGC resource statistics
Version: F
8-1
Part 2 Operations
8.1
8 Statistics Management
Equipment Statistics
Purpose
The equipment statistics is used to count the equipment information of the current
system object, including the types and numbers of its subracks, cards, ONUs, and
ports. It enables you to grasp the equipment using status correctly.
Operation steps
Table 8-1
The operation entry path of the equipment statistics
Operation Item
Equipment
statistics
Operation Entry Path
Resource Statistics → Device Statistic (Z) in the main menu
Step 1: Select the path in Table 8-1 to open the Device Statistic tab.
Step 2: Select the object needing the statistics in the lower left pane, and click
Execute. In this case, the statistics results will be displayed in the Device Statistic
tab, as shown in Figure 8-2.
Figure 8-2
8-2
The Device Statistic tab
Version: F
Part 2 Operations
8.2
8 Statistics Management
System-Related Statistics
The system-related statistics is used to count the system information of the current
system object.
8.2.1
System Resource Statistics
Purpose
You can use this function to perform the statistics of the system source globally,
such as the IP address, the electrification time, the port type, the card name, and
the slot No.
Operation steps
Table 8-2
The operation entry path of the system resource statistics
Operation Item
Operation Entry Path
Resource Statistics → System Resource Statistics in the main
System
statistics
resource
menu
The Admin Tools tab → View Statistics Report → System
Resource Statistics
Step 1: Select the path in Table 8-2 to open the System Resource Statistics tab.
Step 2: Select the system object needing the statistics under Admin Tool, and click
Execute. In this case, the statistics results will be displayed in the System
Resource Statistics tab, as shown in Figure 8-3.
Figure 8-3
Version: F
The System Resource Statistics tab
8-3
Part 2 Operations
8.2.2
8 Statistics Management
System Card Statistics
Purpose
You can use this function to perform the statistics of the information related to a
certain card, such as the card name and the card number.
Operation steps
Table 8-3
The operation entry path of the system card statistics
Operation Item
System
statistics
Operation Entry Path
card
Resource Statistics → System Board Statistics in the main menu
The Admin Tools tab → View Statistics Report → System Board
Statistics
Step 1: Select the path in Table 8-3 to open the System Board Statistics tab.
Step 2: Select the system object needing the statistics under Admin Tool, and click
Execute. In this case, the statistics results will be displayed in the System Board
Statistics tab, as shown in Figure 8-4.
Figure 8-4
8-4
The System Board Statistics tab
Version: F
Part 2 Operations
8.2.3
8 Statistics Management
System Port Statistics
Purpose
You can use this function to perform the statistics of the information related to the
system port, such as the number of the occupied PON ports, the total number of
the PON ports, the number of the occupied uplink ports, and the total number of the
uplink ports.
Operation steps
Table 8-4
The operation entry path of the system port statistics
Operation Item
Operation Entry Path
Resource Statistics → System Port Statistics in the main menu
System port statistics
The Admin Tools tab → View Statistics Report → System Port
Statistics
Step 1: Select the path in Table 8-4 to open the System Port Statistics tab.
Step 2: Select the system object needing the statistics under Admin Tool, and click
Execute. In this case, the statistics results will be displayed in the System Port
Statistics tab, as shown in Figure 8-5.
Figure 8-5
Version: F
The System Port Statistics tab
8-5
Part 2 Operations
8 Statistics Management
8.3
ONU-Related Statistics
8.3.1
ONU Port Information Statistics
Purpose
You can use this function to view the number of the used ONU ports and the total
number of the ONU ports.
Operation steps
Table 8-5
The operation entry path of the ONU port information statistics
Operation Item
Operation Entry Path
Resource Statistics → ONU Port information statistic in the main
ONU port information
menu
statistics
The Admin Tools tab → View Statistics Report → ONU Port
information statistic
Step 1: Select the path in Table 8-5 to open the ONU Port information statistic
dialog box.
Step 2: Select the corresponding system object and then click OK to exit this dialog
box. Then the statistics results will appear in the ONU Port information statistic
tab as shown in Figure 8-7.
Figure 8-6
8-6
The ONU Port information statistic dialog box
Version: F
Part 2 Operations
8 Statistics Management
Figure 8-7
8.3.2
The ONU Port information statistic tab
Viewing the ONU Subscriber Statistics Detailed List
Purpose
You can use this function to view the detailed information of the subscriber
connected with an ONU, such as its slot No., PON port No., and ONU authorization
No.
Operation steps
Table 8-6
The operation entry path of viewing the ONU subscriber statistics detailed list
Operation Item
Viewing
the
subscriber
detailed list
Operation Entry Path
ONU
statistics
Resource Statistics → ONU User Detail Information in the main
menu
The Admin Tools tab → View Statistics Report → ONU User Detail
Information
Step 1: Select the path in Table 8-6 to open the ONU User information statistic
tab.
Version: F
8-7
Part 2 Operations
8 Statistics Management
Step 2: Select the corresponding system object needing the statistics and then click
Execute under Admin Tool. Then the statistics results will appear in the ONU
User Detail Information tab, as shown in Figure 8-8.
Figure 8-8
8.3.3
The ONU User Detail Information tab
ONU Equipment Statistics
Purpose
You can use this function to view the OLT system type, ONU type, and total number
of the object ONUs.
Operation steps
Table 8-7
The operation entry path of the ONU equipment statistics
Operation Item
ONU
statistics
equipment
Operation Entry Path
Resource Statistics → ONU Device Statistic in the main menu
The Admin Tools tab → View Statistics Report → ONU Device
Statistic
Step 1: Select the path in Table 8-7 to open the ONU Device Statistic tab.
8-8
Version: F
Part 2 Operations
8 Statistics Management
Step 2: Select the corresponding system object needing the statistics under Admin
Tool and then click Execute. Then the statistics results will appear in the ONU
Device Statistic tab, as shown in Figure 8-9.
Figure 8-9
8.3.4
The ONU Device Statistics tab
Viewing the ONU Resource Detailed List
Purpose
You can use this function to view the relevant information of the ONU resource,
such as the CPU version, the firmware version, and the hardware version.
Operation steps
Table 8-8
The operation entry path of viewing the ONU resource detailed list
Operation Item
Operation Entry Path
Resource Statistics → ONU Resource Detailed Information in the
Viewing
the
ONU
resource detailed list
main menu
The Admin Tools tab → View Statistics Report → ONU Resource
Detailed Information
Step 1: Select the path in Table 8-8 to open the ONU Resource Detailed
Information tab.
Version: F
8-9
Part 2 Operations
8 Statistics Management
Step 2: Select the corresponding system object needing the statistics under Admin
Tool and then click Execute. Then the statistics results will appear in the ONU
Resource Detailed Information tab, as shown in Figure 8-10.
Figure 8-10
8.3.5
The ONU Resource Detailed Information tab
Viewing the ONU Port Resource Statistics Detailed List
Purpose
You can use this function to view the relevant detailed information of the ONU port,
such as the port status, the service type, the uplink rate, the downlink rate, the
inner VLAN ID, and the outer VLAN ID.
Operation steps
Table 8-9
The operation entry path of viewing the ONU port resource statistics detailed list
Operation Item
Viewing
port
the
Operation Entry Path
ONU
resource
statistics detailed list
Resource Statistics → ONU Port Resource Detailed Information
in the main menu
The Admin Tools tab → View Statistics Report → ONU Port
Resource Detailed Information
Step 1: Select the path in Table 8-9 to open the ONU Port Resource Detailed
Information tab.
8-10
Version: F
Part 2 Operations
8 Statistics Management
Step 2: Select the corresponding system object needing the statistics under Admin
Tool (in this case you can only select one system) and then click Execute. Then
the statistics results will appear in the ONU Port Resource Detailed Information
tab, as shown in Figure 8-11.
Figure 8-11
8.4
The ONU Port Resource Detail Information tab
MGC Resource Statistics
Purpose
You can use this function to view the information of the MGC configured on the OLT,
such as the MGC protocol type, the MGC IP address or domain name address, and
the MGC port No.
Operation steps
Table 8-10
The operation entry path of the MGC resource statistics
Operation Item
MGC
statistics
resource
Operation Entry Path
Resource Statistics → MGC Resource Statistics in the main menu
The Admin Tools tab → View Statistics Report → MGC Resource
Statistics
Step 1: Select the path in Table 8-10 to open the MGC Resource Statistics tab.
Version: F
8-11
Part 2 Operations
8 Statistics Management
Step 2: Select the corresponding system object needing the statistics under Admin
Tool and then click Execute. Then the statistics results will appear in the MGC
Resource Statistics tab, as shown in Figure 8-12.
Figure 8-12
8-12
The MGC Resource Statistics tab
Version: F
9
Security Management
The ANM2000 not only provides new user management functions (such as the
online user management, the restriction of repeated login, the restriction of IP
section, and locking edit mode) for users, but also improves the authorization and
domain division management function; for this reason, the ANM2000 can configure
the EPON, GPON, and other services for multiple users. The relationships between
various security management functions are shown in Figure 9-1.
Manage online
users
View logs
Manage
operators
Manage users
Add new users
Modify password
of current user
Manage
command
Security
management
authorization
Manage
authorization
and domain
division
Send messages
Manage
messages and
upload files
Figure 9-1
Relationships between various security management functions
This chapter includes the following contents:
Managing users
Sending messages
Managing messages and uploading files
Managing the authorization and domain division
Viewing logs
Version: F
9-1
Part 2 Operations
9.1
9 Security Management
Managing Users
The user management function provided by the ANM2000 can define the legal
users and their authorizations and management domains, so as to prevent illegal
operations effectively.
9.1.1
Adding New Users
Purpose
An Admin user can assign the corresponding authorizations for the users with
different roles (levels). Before assigning users, the Admin user needs to add new
users.
Prerequisite
Only the Admin user can add new users.
Operation steps
Table 9-1
The operation entry path of adding new users
Operation Item
Operation Entry Path
Adding new users
Safety Manage → Add New User… in the main menu
Step 1: Select the paths listed in Table 9-1 to open the Add New User… dialog
box.
9-2
Version: F
Part 2 Operations
9 Security Management
Step 2: Input the relevant information according to Table 9-2. See Figure 9-2.
Table 9-2
The configuration items in the Add New User… dialog box “
Configuration Item
Description
User Name
Input the organization name of the new user.
There are five user levels for selection: Admin, Manager, User,
User Grade
Operator, and Guest.
Name
Input the name and surname of the new user.
Staff ID.
Input the staff No. of the new user.
Operation From
Set it on demand, with the default value being 00: 00:00.
Operation To
Set it on demand, with the default value being 00: 00:00.
Sets the new user as a domain-limited user, meaning that the new user
Limited User
can only manage the equipment inside the authorization domain.
User Validation
Sets the new user as a legal user.
Sets the new user to having the locked edit mode. Otherwise certain
Lock Edit Mode Ability
operations such as the basic configuration cannot be conducted.
The system permits one and only one user to log in the network
management system with the appointed username at the same time
interval. For example, if user A logs in the network management system
Only Login Once
with the username abc, other users cannot log in the network
management system with the username abc before user A exits the
network management system.
Input the descriptions of the new user.
Description
Password
Confirm
Password Setting
Password
Password
Overdue
Time (Day)
Input the login password, with the length being 8 to 32 symbols.
Input the login password again.
Sets the login overdue period of the new user; its value is 0 by default,
meaning that the password is valid for ever.
Click Add IP Section, and input the starting IP address in the box under
Allow Login IP List
it. In this case, the new user can log in ANM2000 successfully only
when his / her IP address belongs to the network section.
Version: F
9-3
Part 2 Operations
9 Security Management
Figure 9-2
The Add New User… dialog box
Step 3: After completing the setting operation, click OK to save the settings and
then exit the dialog box.
9.1.2
Managing Operators
Purpose
The system administrator can use this function to view the users in the system and
their properties, so as to find abnormal conditions in time and ensure the normal
running of the system and the equipment.
Prerequisite
Only the Admin user can manage operators.
9-4
Version: F
Part 2 Operations
9 Security Management
Operation steps
Table 9-3
The operation entry path of managing operators
Operation Item
Operation Entry Path
Safety Manage → User Management in the main menu
Managing operators
The Admin Tools tab → Safety Manage → User Management in
the edit mode
Step 1: Select the paths listed in Table 9-3 to open the User Management tab as
shown in Figure 9-3.
Figure 9-3
The User Management tab
Note:
When a user logs in with errors for more than three times, this user will
be locked.
Version: F
9-5
Part 2 Operations
9 Security Management
Step 2: Double-click a certain user, or select a certain user and click Property in
the shortcut menu to open the User Property dialog box as shown in Figure 9-4.
Figure 9-4
The User Property dialog box
Step 3: You can modify the relevant information of the selected user, and then click
OK to save the settings and then exit the dialog box.
9.1.3
Managing Online Users
Purpose
You can use this function to view the current online users and their basic
information (an Admin user can force other non-Admin users to leave), so as to
ensure the normal running of the system and the equipment.
9-6
Version: F
Part 2 Operations
9 Security Management
Operation steps
Table 9-4
The operation entry path of managing online users
Operation Item
Operation Entry Path
Managing
Safety Manage → Online User Management in the main menu
online
users
Admin Tools tab → Safety Manage →Online User Management
Step 1: Select the paths listed in Table 9-4 to open the Online User Management
tab as shown in Figure 9-5.
Figure 9-5
The Online User Management tab
Step 2: The current user can perform the following operations of other online users.
 Select other online users and click Refresh in the shortcut menu to refresh the
statuses information of the selected users.
 Select other online users and click Send Message in the shortcut menu to
chat with them in instant mode.
 Select other online users and click Enforce Outline in the shortcut menu to
force the lower-level online users to leave.
Note:
Under some special conditions (such as the system upgrade and
cutover), the system needs that other users leave. To meet this demand,
the ANM2000 provides the force-leave function. Only the online user
with the Admin level has the authorization to force other users to leave.
Version: F
9-7
Part 2 Operations
9.1.4
9 Security Management
Modifying the Password of the Current User
Purpose
Under some special conditions (such as your first login of the ANM2000), you need
to modify the login password to ensure the security of the user.
Operation steps
Table 9-5
The operation entry path of Modifying the password of the current user
Operation Item
Modifying
password
current user
Operation Entry Path
the
of
the
Safety Manage → Change Current User’s Password… in the main
menu
Step 1: Select the paths listed in Table 9-5 to open the Change Current User’s
Password dialog box as shown in Figure 9-6.
Figure 9-6
The Change Current User’s Password dialog box
Step 2: Input the old password, the new password, and the confirmed password in
turn, and then click OK.
9-8
Version: F
Part 2 Operations
9.2
9 Security Management
Sending Messages
Purpose
Sending messages is used to communicate between the network management
system users.
Operation steps
Table 9-6
The operation entry path of sending messages
Operation Item
Operation Entry Path
Sending messages
Safety Manage → Send Message in the main menu
Step 1: Select the path listed in Table 9-6 to open the Send Message window as
shown in Figure 9-7.
Figure 9-7
The Send Message window
Step 2: In the right-bottom pane, select the target user and select Receiver or CC
in the shortcut menu.
Version: F
9-9
Part 2 Operations
9 Security Management
Step 3: Input the message subject and the message content, and then click the
button to send the message.
In the receiver GUI, a dialog box as shown in Figure 9-8 will appear; click it to view
the content of this message.
Figure 9-8
9.3
The dialog box of receiving the message
Managing Messages and Uploading Files
Purpose
You can use this function to view the information on the messages that you send
and receive, and view the information of the uploaded files.
Prerequisite
Before users upload the files, the FTP server has been set.
Operation steps
Table 9-7
The operation entry path of managing messages and uploading files
Operation Item
Operation Entry Path
Safety Manage → Message And Upload File Manager in the main
Managing messages
menu
and uploading files
The Admin Tools tab → System Manager → Message And Upload
File Manager
Step 1: Select the paths listed in Table 9-7 to open the Message And Upload File
Manager tab as shown in Figure 9-9.This tab displays the information of the inbox
by default.
9-10
Version: F
Part 2 Operations
9 Security Management
Figure 9-9
The Message And Upload File Manager tab
Step 2: Select a letter in the inbox and right-click it, and users can select to reply to,
delete it, or send messages to its sender.
Step 3: Click Upload File Manager → Upload File List below the Admin Tools
tab and you can see the list information of the uploaded files, as shown in Figure
9-10.
Figure 9-10
The Message And Upload File Manager tab (2)
Step 4: Select and right-click a file, and users can select to download or delete this
file; at the same time, users can upload new files.
Version: F
9-11
Part 2 Operations
9 Security Management
Step 5: Right-click the blank, and select Upload File in the shortcut menu to open
the Select Upload File dialog box, as shown in Figure 9-11.
Figure 9-11
The Select Upload File dialog box
Step 6: Click
to select the file to be uploaded, and click OK. Then the file will
be uploaded to the appointed FTP server.
Note:
1. The uploading file address can be set in the FILEMANAGE field of
the md.ini file under the D:\aems\Server\ini path.
2. Only the user with the Admin level has the operation authorization to
upload / delete files.
9-12
Version: F
Part 2 Operations
9.4
9 Security Management
Managing the Authorization and Domain
Division
9.4.1
Basic Knowledge of the Authorization and Domain
Division
The ANM2000 supports the Client end-Server end networking; the typical
architecture in actual applications is shown in Figure 9-12.
Figure 9-12
Version: F
The Client end-Server end networking
9-13
Part 2 Operations
9 Security Management
When this networking mode is used, the network management computer in an area
can be a workstation or PC with a relatively lower level configuration, and can
connect to the central network management computer (server) to implement the
management functions if it is installed with the ANM2000 Client end.
This networking mode brings the following problem: Because of the sharing of the
database, a certain user in one area can manage the equipment in another area.
This obviously causes the hidden trouble.
To solve this problem, the ANM2000 adds options to assign a certain user to be or
not to be the area-limited user in the user management module. By using these
options, the ANM2000 can configure management objects (system, module, card)
for a user; in this case, when the user logs in the ANM2000 GUI in a certain client
area, the network management system only displays devices in the management
range of the user, and this user only can manage devices in his / her authorized
area within the assigned authorization. As soon as this user performs an operation
exceeding the assigned authorization, the Command Manager window will appear
to give the prompt Not Have the Authorization, and the corresponding operation
will be invalid.
Note:
1. The Admin user must be the global user, and only the Admin user
has the authorization to configure limited users.
2. A user with the authorization of the parent object is sure to have all
authorizations of the sub-objects, but the opposite conclusion is not
true.
The ANM2000 has the following domain authorization division functions
implemented in the object tree.
9-14

For an area management user, the systems and cards not in the management
range are not displayed at the GUI.

When displaying alarm indicators, the network management system filters the
nodes not in the management range and displays them with different icons;
commonly the network management system only filters the objects not lower
than modules, and for the card objects, the network management system only
filters the EC2 card and other similar cards with remote end modules.
Version: F
Part 2 Operations
9 Security Management

When generating the object trees, the network management system filters the
nodes not needed in these object trees, including the object trees at the main
GUI and other GUIs such as uploading / downloading in the packet mode,
detecting the physical configuration, and the performance collection.
The ANM2000 has the following domain authorization division functions
implemented in the menu control.

Object menu: The area-limited user cannot import the management domain.
The user can add / delete lower level objects or re-configure the card types
only when he / she has the authorization of the upper level objects. The user
can check physical configurations only when he / she has the authorization of
the objects not lower than the module.

Main menu: The area-limited user cannot perform forced saving, importing,
and exporting operations, and cannot execute user management, domain
authorization division management, and command authorization management
operations (only the Admin user can execute these operations).

According to the area authorizations, the network management system can
filter the main menus and object menus (including detecting physical
configurations, adding / deleting / importing / exporting management domains
or logical domains, forced saving, etc.)
 Detecting physical configurations: The user can check physical
configurations only when he / she has the authorization of the objects not
lower than the module.
 Basic operations of various objects: The user can add / delete lower level
objects only when he / she has the authorization to operate all lower level
objects of the local object.

For the operation of viewing logs, the network management system needs to
distinguish the Admin users and other users. Non-Admin users only can view
their own logs.

Version: F
A user can set the performance collection scheme only when he / she has the
authorization of the system object.
9-15
Part 2 Operations
9.4.2
9 Security Management
Managing the Authorization and Domain Division
Purpose
You can assign the domain division authorization for the domain-limited users via
an Admin user; this makes them only able to operate the management domain or
equipment in the given authorization, and can increase the security of the system.
Prerequisite
Only an Admin user can perform the domain division authorization management
operation of non-Admin users.
Operation steps
Table 9-8
The operation entry path of managing the authorization and domain division
Operation Item
Operation Entry Path
Managing
the
Safety Manage → Zone Right Management in the main menu
authorization
and
The Admin Tools tab → Safety Manage → Zone Right
domain division
Management
Step 1: Log in the ANM2000 with the Admin level.
Step 2: Select Safety Manage → User Management in the main menu to open the
User Management tab; for the user needing the domain management, select
Limited User.
Step 3: Click System → Edit Mode in the main menu or
in the toolbar to enter
the edit mode. Select the paths listed in Table 9-8 to open the Zone Right Setting
window as shown in Figure 9-13.
9-16
Version: F
Part 2 Operations
9 Security Management
Figure 9-13
The Zone Right Setting window
Step 4: Select the user needing to be assigned with the management area
authorization in the left pane of this window, and select the system objects that can
be managed by this user in the right pane.
Step 5: After completing the setting operation, click Access Operation → Save to
DB in the main menu or the
button in the toolbar to save the setting and exit
this window.
Note:
You need to save the authorization and domain division setting of each
user in the database alone.
Version: F
9-17
Part 2 Operations
9.4.3
9 Security Management
Managing the Command Authorization
Purpose
You can assign the management command authorization for the domain-limited
users via an Admin user; this makes them only able to perform the command
operations in the given authorization, and can increase the security of the system.
Prerequisite
Only an Admin user can perform the command authorization management
operation of non-Admin users.
Operation steps
Table 9-9
The operation entry path of managing the command authorization
Operation Item
Managing
command
authorization
Operation Entry Path
the
Safety Manage → Command Right Management in the main
menu
The Admin Tools tab → Safety Manager → Command Right
Management
Step 1: Log in the ANM2000 with the Admin level.
Step 2: Select Safety Manage → User Management in the main menu to open the
User Management tab; for the user needing the domain management, select
Limited User.
9-18
Version: F
Part 2 Operations
9 Security Management
Step 3: Click System → Edit Mode in the main menu or
in the toolbar to enter
the edit mode. Select the paths listed in Table 9-9 to open the Command Right
Setting window as shown in Figure 9-14.
Figure 9-14
The Command Right Setting window
Step 4: Select the user needing to be assigned with command authorization in the
left pane of this window, and select the commands that can be operated by this
user in the right pane.
Step 5: After completing the setting operation, click Access Operation → Save to
DB in the main menu or the
button in the toolbar to save the setting and exit
this window.
Note:
You need to save the command authorization setting of each user in the
database alone.
Version: F
9-19
Part 2 Operations
9.5
9 Security Management
Viewing Logs
The ANM2000 provides command logs and login logs for users to query, so as to
make you understand the running conditions of the ANM2000 and judge the
network faults easily.
9.5.1
Viewing Command Logs
Purpose
An Admin user can use this function to understand the command operations of all
users logging in the server, and this can provide evidences for locating faults.
Prerequisite
Only an Admin user can view command logs.
Operation steps
Table 9-10
The operation entry path of viewing command logs
Operation Item
Viewing
logs
9-20
command
Operation Entry Path
Safety Manage → View The Command Log in the main menu
The Admin Tools tab → System Manager → View The Command
Log
Version: F
Part 2 Operations
9 Security Management
Step 1: Enter the View The Command Log tab as shown in Figure 9-15 via the
paths listed in Table 9-10. The tab displays all command logs by default.
Figure 9-15
The View The Command Log tab
Step 2: Right-click the tab, and select Modify Query Condition to open the
Command Log Filter dialog box as shown in Figure 9-16.
Figure 9-16
Version: F
The Command Log Filter dialog box
9-21
Part 2 Operations
9 Security Management
Step 3: Select various items and set the filter conditions in turn. After completing
the setting operation, click OK. In this case, the View The Command Log tab will
only display the items meeting the filter conditions. See Figure 9-17.
Figure 9-17
9.5.2
The filtering results of the View The Command Log tab
Viewing Login Logs
Purpose
An Admin user can use this function to understand the information of all users
logging in the server and discover abnormal logins in time, and this can increase
the security of the system.
Prerequisite
Only an Admin user can view login logs.
Operation steps
Table 9-11
The operation entry path of viewing login logs
Operation Item
Operation Entry Path
Safety Manage → View The User Login Log in the main menu
Viewing login logs
The Admin Tools tab → System Manager → View The User Login
Log
9-22
Version: F
Part 2 Operations
9 Security Management
Step 1: Enter the View The User Login Log tab as shown in Figure 9-18 via the
paths listed in Table 9-11.
Note:
This tab displays all login logs of the current day by default.
Figure 9-18
The View The User Login Log tab
Step 2: Right-click the tab, and select Modify Query Condition to open the Login
Filter dialog box as shown in Figure 9-19.
Version: F
9-23
Part 2 Operations
9 Security Management
Figure 9-19
The Login Filter dialog box
Step 3: Select various items and set the filter conditions in turn. After completing
the setting operation, click OK. In this case, the View The User Login Log tab will
only display the items meeting the filter conditions. See Figure 9-20.
Figure 9-20
9-24
The filtering results of the View The User Login Log tab
Version: F
10
Other Management Operations
Besides the management operations mentioned previously, the ANM2000 also
provides some characteristic functions, such as filtering texts, managing styles.
Hereinafter, we will introduce these functions in turn.
This chapter includes the following contents:
Viewing the command manager / command bar
Viewing the Airscape view
Searching systems
Querying the ONUs
Filtering texts
Version: F
10-1
Part 2 Operations
10.1
10 Other Management Operations
Viewing the Command Manager / Command
Bar
10.1.1
Viewing the Command Manager
Purpose
The command manager is used to display all commands operated to the
equipment by the user, including the command start time, used time, and other
relevant information. You can use this function to understand the detailed
information of the command execution.
Operation steps
Note:
After users operate the ANM2000, the Command Manager window
usually appears automatically.
Step 1: Select View → Command Manager in the main menu to open the
Command Manager window, as shown in Figure 10-1.
Figure 10-1
10-2
The Command Manager window
Version: F
Part 2 Operations
10.1.2
10 Other Management Operation
Viewing the Command Bar
Purpose
You can use this function to understand the valid commands able to be executed
on the selected system or card, and also can double-click a command to enter the
corresponding GUI rapidly and perform settings.
Operation steps
Step 1: In the Object Tree tab, select the system or card to be viewed.
Step 2: Select View → Command Bar in the main menu to open the Command
Bar pane, as shown in Figure 10-2.
Figure 10-2
The Command Bar pane
Step 3: Double-click the command to be executed and open the corresponding
setting dialog box; after the corresponding settings are completed, the command
can be executed.
Version: F
10-3
Part 2 Operations
10.2
10 Other Management Operations
Viewing the Airscape View
Purpose
When the topology pane only displays partial contents of the view, you can use this
function to see the total view and locate the area displayed in the topology pane.
Operation steps
Step 1: Select View → Show topo airscape in the main menu or click
in the
toolbar to open the Air Scape pane, as shown in Figure 10-3.
Figure 10-3
The Air Scape pane
In the Air Scape pane, the area with deep color is the position of the view of the
current topology in the whole view.
Step 2: In the Air Scape pane, drag the area with deep color, and you can change
the view displayed in the topology view.
Note:
When you switch to another window, the Air Scape pane will be closed
automatically.
10-4
Version: F
Part 2 Operations
10.3
10 Other Management Operation
Searching Systems
Purpose
When the scale of a network is relatively large, you can find the objects meeting
your requirements in the Object Tree tab by searching the key information.
Background information
You can search systems via the system name or the IP address.
Operation steps
Step 1: Click View → Search System in the main menu to open the Search
Object dialog box as shown in Figure 10-4.
Figure 10-4
The Search Object dialog box
Step 2: After setting the searching conditions, click Find Next to start searching the
systems meeting the conditions in the Object Tree tab.
Version: F
10-5
Part 2 Operations
10.4
10 Other Management Operations
Querying the ONUs
Purpose
You can use this function to find a designated ONU rapidly in the current system.
Operation steps
Step 1: Click View → ONU Query… in the main menu to open the ONU Search
Setting: dialog box as shown in Figure10-5.
Figure 10-5
10-6
The ONU Search Setting: dialog box
Version: F
Part 2 Operations
10 Other Management Operation
Step 2: Set the basic information, the service information, and the subscriber
information of the ONU in turn.
Step 3: After completing the setting operations, click OK. In this case, the Search
ONU tab will appear and display the ONUs meeting the query conditions.
10.5
Filtering Texts
Purpose
You can select key words in the current tab, so as to make the system only display
the items including these keywords.
Prerequisite
 The current tab including the result information exists.
Operation steps
Step 1: Click View → Text filter… in the main menu to open the Filter Text dialog
box as shown in Figure 10-6.
Figure 10-6
Version: F
The Filter Text dialog box
10-7
Part 2 Operations
10 Other Management Operations
Step 2: In the Filter Text dialog box, input the key words (if there are multiple key
words, separate them by spaces). Then the current tab will only display the related
items (items containing the key words), and the unrelated items (items not
containing the key words) will be filtered. See Figure 10-7.
Figure 10-7
Text filter results
Note:
After the operation is completed, users must delete the key words in the
Filter Text dialog box and then exit the dialog box. Otherwise the current
tab will always only display the related items.
10-8
Version: F
e-Fim ANM2000
Broadband Access Network
Management System
Operation Manual (Based on
Windows)
Version: F
Code: MN000000050
Part 3 Maintenance
11
Routine Maintenance
To ensure the long-period stable running of the ANM2000, users need to maintain
the ANM2000 regularly, so as to master the running state of the equipment and
network and find hidden troubles and handle them in time, for avoiding accidents.
The main contents of this chapter are as follows:
Maintenance requirements
Maintenance precautions
Daily routine maintenance
Weekly routine maintenance
Monthly routine maintenance
Quarterly routine maintenance
Version: F
11-1
Part 3 Maintenance
11.1
11 Routine Maintenance
Maintenance Requirements
Before conducting the routine maintenance to the ANM2000, the maintenance staff
should be aware of their responsibilities; to ensure that the ANM2000 works
normally, they also should be familiar with the relevant technology and other
knowledge, as presented in this section.
11.1.1
Duty of Maintenance Staff
Follow the maintenance procedures to perform the routine maintenance well and
make the relevant records in detail.
If a sudden accident occurs:
 They should not only follow the maintenance procedures but also report to the
department in charge or the supervisor immediately. If necessary, they should
request for cooperating with other departments, so as to eliminate the fault in
the shortest time.
 They should record the processing of serious faults as well as the relevant
data in detail, and archive the records regularly.
Do not modify network configuration data nor replace card or software randomly; if
inevitable, make a detailed record for future reference.
11.1.2
Requirements of Maintenance Staff
Maintenance staff should conduct routine maintenance carefully, find out the
hidden fault and remove it in time, and try to decrease fault rate. In addition, they
should analyze the fault, which has already happened, locate the root cause
quickly, and clear the fault in time. Therefore, good maintenance skill, operation
specification and psychological quality are required of maintenance staff.
 Be familiar with the network management system operation.
 Be familiar with the system networking.
 Be familiar with various alarms and performance parameters of the equipment
and understand them correctly.
11-2
Version: F
Part 3 Maintenance
11.2
11 Routine Maintenance
Maintenance Precautions
To ensure the normal running of the ANM2000, maintenance staff should pay
attention to the following precautions and obey them.
11.2.1
Precautions for Hardware Operations
To make sure that the hardware operations are normal, note the following affairs:
 Configure the UPS (uninterrupted power supply) for the network management
workstation. This can avoid some serious problems such as data loss caused
by abnormal power failure, hardware damage, and system restoration failure.
 Obviously mark “No power off at the ANM2000 workstation” on the workstation
and its power supply plug respectively.
 Generally, do not shut down the ANM2000 after it is started, so that the
administrator can monitor the system state at any time.
 To avoid network communication interruption, check the network
communication state daily according to daily routine maintenance items.
 Keep the equipment room clean, dustproof and moistureproof.
 If any problem is found, handle it in time. If the problem cannot be solved,
contact the local maintenance center of FiberHome.
11.2.2
Precautions for Software Operations
To make sure that the software operations are normal, note the following affairs:
 The ANM2000 workstation should be dedicated. Neither irrelevant operations
nor unnecessary software is permitted in the ANM2000 workstation.
 Do not use other computers or portable computers to access the network in
which the ANM2000 server is located. In this way, conflict of IP addresses and
virus infection can be avoided.
 The password of the ANM2000 workstation should be authorized according to
the level. Ensure that only the maintenance chief knows the administrator
level password.
Version: F
11-3
Part 3 Maintenance
11 Routine Maintenance
 Perform check and test daily according to the related routine maintenance
items and keep a record. Post the contact information such as the telephone
and fax of FiberHome’s local maintenance center in the machine room for
reference of maintenance personnel. Technical support hotline of FiberHome
is 0086-27-87691549.
 If any problem is found, handle it in time. If the problem cannot be solved,
contact the local maintenance center of FiberHome.
11.3
Daily Routine Maintenance
In the course of the daily routine maintenance, it is required to record problems and
fault symptoms in detail, which act as the reliable grounds for analyzing and solving
problems. The daily routine maintenance items are listed in Table 11-1.
Table 11-1
Daily maintenance items
Maintenance Item
Requirement
Logging in the ANM2000
with a low-level user
authority
Can log in the ANM2000 normally, and the operation
Pinging the system
Ensure that the system is communicating with the ANM2000.
Viewing the service start
state
authority is not changed.
Ensure
that
services
AEMS-Manager,
Informix-IDS,
AEMS-CollectionServer,
and
11.3.2
11.3.3
AEMS-DumpServer are started normally.
normally, and the system filters the invalid alarms in time.
the
11.3.1
AEMS-DBServer,
Can get or view each card’s current alarms or history alarms
Checking the alarm
Checking
performance
Refer To
Can get or view each card’s performance data normally.
11.3.4
11.3.5
View the system’s log information to monitor and manage the
Querying the message
record
network’s important state, or view the relevant operations
and records of error messages via the Command Manager
11.3.6
window.
Backing up the real time
data
11-4
Before modifying the configuration, users should back up
data to avoid loss of important data caused by wrong
11.3.7
operation.
Version: F
Part 3 Maintenance
11.3.1
11 Routine Maintenance
Logging in the ANM2000 with a Low-level User
Authority
Advanced users have all authorities; if a user logs in the ANM2000 with this identity,
a serious result will be caused in case of wrong operations. In the daily operation, it
is not recommended to log in the ANM2000 as an advanced user but as a low-level
user (such as the power user, user, or guest).
The procedure of logging in the ANM2000 with a low-level user authority is
described as below:
Step 1: Double-click the
icon on the desktop to open the ANM2000 User
Login dialog box, as shown in Figure 11-1.
Figure 11-1
The ANM2000 User Login dialog box
Step 2: In the ANM2000 User Login dialog box, input the correct username and
password, and click OK.
Step 3: After the user logs in successfully, the ANM2000 main GUI will appear.
During the login operation, if the login GUI of the ANM2000 stops at a certain login
alert box, this indicates that faults occur in this step and users fail to log in the
system. In this case, users need to eliminate the faults and log in again; for the
detailed operation methods, refer to Section 13.2.
Version: F
11-5
Part 3 Maintenance
11.3.2
11 Routine Maintenance
Pinging the System
Step 1: In the ANM2000 main GUI, right-click a system in the Object Tree tab of
the browse tree pane, and select Ping in the shortcut menu to open the ping
window, as shown in Figure 11-2.
Figure 11-2
The ping window
Step 2: View the information displayed in the ping window.
 If the information Reply from *.*.*.*：bytes=32 time<*ns TTL=* (as shown in
Figure 11-2) appears in the window, it means that ANM2000 is communicating
with the system normally.
 If the information Request timed out appears in the window, it means that the
Ping operation fails. In this case, the user should eliminate faults and ping the
system again till the Ping operation becomes successful.
11-6
Version: F
Part 3 Maintenance
11.3.3
11 Routine Maintenance
Viewing the Service Start State
Step 1: Click Start (on the bottom-left corner of the desktop) → All Programs →
Administrative Tools → Services to enter the Services window, as shown in
Figure 11-3.
Figure 11-3
The Services window
Step 2: Check whether the states of Informix IDS, AEMS-DBServer,
AEMS-Manager, AEMS-CollectionServer, and AEMS-DumpServer services are
started.
Note:
For AEMS-TL1Server and AEMS-WebServiceServer services, their start
states depend on the conditions at the operation site.
Step 3: If any service is not started, select this service and click the
toolbar to start it, till its state changes into Started.
button in the
Step 4: If the service still cannot be started, please contact FiberHome’s local
maintenance center to solve the problem.
Version: F
11-7
Part 3 Maintenance
11.3.4
11 Routine Maintenance
Checking the Alarm
The ANM2000 provides powerful alarm management functions. In the routine
maintenance, the maintenance personnel should view the alarm information every
day; if any new alarm appears, they should record, analyze and handle it in time.
Alarms are divided into the current alarm and the history alarm.
 Current alarm: means the uncleared alarm events in the network (that is, these
alarm events still exist).
 History alarm: means the ended, confirmed and recorded alarm events.
Users can select a certain system object to view its current alarm or history alarm
according to the actual requirement.
Viewing the current alarm
Refer to Section 6.8.1.
Viewing the history alarm
Refer to Section 6.8.2.
Confirming an alarm
Confirm the ended alarms to transfer them to the history alarm database; that is,
remove them from the current alarm tab. Thus it gives an at-a-glance impression of
the current persistent alarms and eases the equipment fault analyzing.
Step 1: Click an ended alarm in the Current Alarm tab.
Step 2: Select the Alarm Confirm or Alarm Confirm-Add Confirm Information
option in the shortcut menu, to complete the alarm confirmation.
11-8
Version: F
Part 3 Maintenance
11.3.5
11 Routine Maintenance
Checking the Performance
Performance data are classified into the instant performance and the history
performance. Instant performance data are the instant performance data stored in
the equipment, and users can query performance data of the current 15-minute
and the latest 1st to 16th 15-minute intervals. History performance data are the
performance data stored in the database according to the performance collection
and stored settings, including 15-minute performance data and 24-hour
performance data.
For the detailed operations of checking performance, users can refer to Section 7.2,
and we will not go further on this issue here.
11.3.6
Querying the Message Record
The ANM2000 records the operations that all login users perform to it and some
cases occur in it (such as the system start and quitting, the user login, logout, and
illegal login, the change of the connection between the ANM2000 and system
objects). Users need to query the record periodically so as to ensure the
ANM2000’s security.
Users can view the command log or login log, and also can check Event Viewer;
so that, users can know any operation and error message that occurs in the
ANM2000.
Viewing the command / login log
Refer to Section 0.
Viewing Event Viewer
Step 1: Click Start (on the bottom-left corner of the desktop) → All Programs →
Administrative Tools → Event Viewer to open the Event Viewer window, as
shown in Figure 11-4. In this window, users can view Application Log, Security
Log and System Log.
Version: F
11-9
Part 3 Maintenance
Figure 11-4
11 Routine Maintenance
The Event Viewer window (1)
Select a certain log entry in the browse tree on the left part of the Event Viewer
window to display all information of the log on the right part of the window, including
Type, Date, Time, Source and so on.
Step 2: Double-click a certain log to be queried on the right part of the Event
Viewer window to get the Event Properties dialog box for displaying the detailed
information of the log, as shown in Figure 11-5.
11-10
Version: F
Part 3 Maintenance
Figure 11-5
11.3.7
11 Routine Maintenance
The Event Properties dialog box
Backing up the Real Time Data
In the routine maintenance, users should back up the data before modifying the
configuration, so as to avoid loss of important data due to a misoperation.
For the detailed operations of backing up the data, users can refer to Section 5.13,
and we will not go further on this issue here.
Version: F
11-11
Part 3 Maintenance
11.4
11 Routine Maintenance
Weekly Routine Maintenance
In the course of the weekly routine maintenance, it is required to record the
problems and fault symptoms in detail, which act as the reliable grounds for
analyzing and solving problems. The weekly routine maintenance items are listed
in Table 11-2.
Table 11-2
Weekly routine maintenance items
Maintenance Item
Viewing the service
start state
name and the IP
address
Viewing the size of
system files
Ensure that services Informix-IDS, AEMS-DBServer,
AEMS-Manager,
AEMS-CollectionServer,
and
11.3.3
Ensure that both the host name and IP address are
correct.
11.4.1
Check system files regularly lest some of them become
large increasingly and the system cannot run normally due
11.4.2
to this.
the
database space
Check the database space periodically. If the free space is
too small, users should ask technicians of FiberHome to
11.4.3
enlarge the database.
Checking advanced
settings
Viewing
Refer To
AEMS-DumpServer are started normally.
Checking the host
Viewing
Requirement
Make sure that Database is located above Device in the
Connections list; that is, Database is preferential to be
11.4.4
connected with. Otherwise, the database is unavailable.
the
management
Check whether the settings of IP address and protocol are
configuration
correct.
11.4.5
program
11.4.1
Checking the Host Name and the IP Address
Checking the host name
Step 1: Right-click My Computer at the desktop and select Properties in the
shortcut menu to open the System Properties dialog box as shown in Figure 11-6.
11-12
Version: F
Part 3 Maintenance
Figure 11-6
11 Routine Maintenance
The System Properties dialog box
Step 2: Check the computer name according to the delivery configuration list.
If you need to modify the computer name, please click Change settings to modify
it and restart the computer after the modification.
Checking the IP address
Step 1: Click Start → Control Panel → Network and Sharing Center on the
desktop to open the Network and Sharing Center window, as shown in Figure
11-7.
Version: F
11-13
Part 3 Maintenance
Figure 11-7
11 Routine Maintenance
The Network and Sharing Center window
Step 2: Click the Manage network connections to open the Network
Connections window, as shown in Figure 11-8.
Figure 11-8
11-14
The Network Connections window
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 3: In the Network Connections window, right-click the Local Connection
and select Properties to open the Local Connection Properties dialog box, as
shown in Figure 11-9.
Figure 11-9
The Local Connection Properties dialog box
Step 4: Double-click Internet Protocol Version 4 (TCP/IPv4) or just click this item
and then click the Properties button; then the Internet Protocol Version 4
(TCP/IPv4) Properties dialog box appears, as shown in Figure 11-10. Check the
IP address according to the delivery configuration list.
Version: F
11-15
Part 3 Maintenance
11 Routine Maintenance
Figure 11-10 The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box
11.4.2
Viewing the Size of System Files
The maintenance personnel should check system files regularly lest the system
running is influenced by some enlarging files.
Step 1: Open the drive C.
11-16
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 2: Press the Ctrl and F keys together to open the Search Results window, as
shown in Figure 11-11.
Figure 11-11 The Search Results window (1)
Version: F
11-17
Part 3 Maintenance
11 Routine Maintenance
Step 3: Click the
button beside the Advanced Search and set the searching
conditions to search the files with their size larger than 30 M under the drive C
directory. See Figure 11-12.
Figure 11-12 The Search Results window (2)
Step 4: Observe the change conditions of log files, temporary files and .txt files. If
these files keep on growing, please contact technicians of FiberHome to handle the
problem as soon as possible.
You can use the same method to view the size of files under the D:\aems directory.
Note:
Some database files such as olsysdbs_dat.000, alarmdbs_dat.000,
alarmmonthdbs_dat.000, ol_***_dat.000 (*** represents the equipment
name), rootdbs_dat.000, faultdaydbs_dat.000, faultmonthdbs_dat.000,
pmdaydbs_dat.000, pmmonthdbs_dat.000, and oltempdbs_dat.000
have a large size indeed. Users may leave them alone.
11-18
Version: F
Part 3 Maintenance
11.4.3
11 Routine Maintenance
Viewing the Database Space
Step 1: Click the Start (on the bottom-left corner of the desktop) → All Programs
→ IBM Informix Dynamic Server 11.50 → ol_*** (*** represents the equipment
name) to open the ol_*** window, as shown in Figure 11-13.
Figure 11-13 The ol_*** window (1)
Step 2: In the ol_*** window, input the command Onstat –d <CR> to check the
status of the data space, as shown in Figure 11-14.
Version: F
11-19
Part 3 Maintenance
11 Routine Maintenance
Figure 11-14 The ol_*** window (2)
In this figure, size represents the size of the created space (unit: chunk; 1 chunk =
4k = 4×1024 byte) and free represents the size of the free space. If the free space
is smaller than 20%, please contact technicians of FiberHome to enlarge the
database space.
11.4.4
Checking Advanced Settings
Step 1: Right-click Network and select Properties to open the Network and
Sharing Center window.
Step 2: Select Manage network connections to open the Network Connections
dialog box.
11-20
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 3: Select Advanced → Advanced Settings to open the Advanced
Settings dialog box.
Step 4: In the Adapters and Bindings tab, the IP address of the NIC with the
highest PRI in the Connections box is the IP address of the NIC binding to the
database. See Figure 11-15.
Figure 11-15 Viewing the database’s IP address
Version: F
11-21
Part 3 Maintenance
11.4.5
11 Routine Maintenance
Viewing the Management Configuration Program
Step 1: Click Config Manage → Manager Configuration in the main menu to
open the Manager Configuration dialog box, as shown in Figure 11-16.
Figure 11-16 The Manager Configuration dialog box
Step 2: In this dialog box, check whether the manager IP address is correct.
11-22
Version: F
Part 3 Maintenance
11.5
11 Routine Maintenance
Monthly Routine Maintenance
In the course of the monthly routine maintenance, it is required to record problems
and fault symptoms in detail, which act as the reliable grounds for analyzing and
solving problems. The monthly routine maintenance items are listed in Table 11-3.
Table 11-3
Monthly routine maintenance items
Maintenance Item
Requirement
Ensure
that
Refer To
services
Informix-IDS,
Viewing the service start
AEMS-DBServer,
state
AEMS-CollectionServer, and AEMS-DumpServer
AEMS-Manager,
11.3.3
are started normally.
Backing up data
Checking the
configuration
Collecting
performance
physical
the
Checking the working
state of the hardware
Checking the database
connection
11.5.1
Backing up data can avoid loss of important data due
to misoperation.
Check whether the configuration data read from the
equipment are consistent with those in the database.
Check performance collection settings of system
objects whose performance data should be queried,
so as to make sure that the settings are correct.
Check whether the modem and network card work
normally; check whether the mouse, keyboard and
display work normally.
Log out the ANM2000 and log in again to check
whether the database connection is normal.
11.5.1
11.5.2
11.5.3
11.5.4
11.5.5
Backing up Data
In the routine maintenance, users should back up data to avoid loss of important
data due to a misoperation.
For the operations of backing up data, users can refer to Section 5.13, and we will
not go further on this issue here.
11.5.2
Checking the Physical Configuration
As a kind of the check mechanism, checking the physical configuration is used to
check whether the actual equipment configuration is consistent with that in the
database. For the detailed operations of checking the physical configuration, users
can refer to the configuration guide of each equipment type, and we will not go
further on this issue here.
Version: F
11-23
Part 3 Maintenance
11.5.3
11 Routine Maintenance
Collecting the Performance
The ANM2000 only collects the history performance data of the system for which
the performance collection has been set; that is, the history performance data of
the system for which the performance collection has not been set will not be
recorded. Therefore, users should set the performance collection for a system
before viewing its history performance data. For the detailed operations, refer to
Section 7.1.
In the routine maintenance, the maintenance personnel should check periodically
to make sure that the performance collection has been set for all the systems
whose performance data should be viewed.
11.5.4
Checking the Working State of the Hardware
The hardware check includes the following two aspects:
 Check whether the modem and the network card work normally. The modem
and the network card, which are installed before delivery, should be used
exclusively for a dedicated network management computer.
 Check whether the mouse, keyboard and display work normally.
11.5.5
Checking the Database Connection
Log out the ANM2000 and log in again to check whether the database connection
is normal.
11-24
Version: F
Part 3 Maintenance
11.6
11 Routine Maintenance
Quarterly Routine Maintenance
In the course of the quarterly routine maintenance, it is required to record problems
and fault symptoms in detail, which act as the reliable grounds for analyzing and
solving problems. The quarterly routine maintenance items are listed in Table 11-4.
Table 11-4
Quarterly routine maintenance items
Maintenance
Requirement
Item
Viewing
the
service start state
Calibrating
the
ANM2000 time
Changing
login
Ensure
that
Refer To
services
AEMS-Manager,
Informix-IDS,
AEMS-DBServer,
AEMS-CollectionServer,
and
11.3.3
AEMS-DumpServer are started normally.
Check the ANM2000 time and calibrate it with the standard
time.
11.6.1
the
password
Log in with the new password and make a detailed record.
11.6.2
periodically
Checking
the
remote login
Checking
11.6.1
Technicians of FiberHome can log in the local host in the
dialup mode.
the
11.6.3
Click a system or module; if the sound card is equipped,
ANM2000
various alarm sounds can be heard, and alarms can be
functions
refreshed automatically.
11.6.4
Calibrating the ANM2000 Time
The time calibration is to set time of the equipment based on the current time of the
ANM2000. When the time of the equipment and the time of the ANM2000 are not in
compliance, configurations in the database will fail to be delivered to the equipment.
Therefore, in the routine maintenance, users should check the ANM2000 time and
calibrate it with the standard time.
For the detailed operations, refer to the configuration guide of each equipment
type.
Version: F
11-25
Part 3 Maintenance
11.6.2
11 Routine Maintenance
Changing the Login Password Periodically
To improve the security of the system, users should change the login password of
the ANM2000 periodically.
Step 1: Log in the ANM2000.
Step 2: Click Safety Manage → User Management in the main menu or the
Admin Tools tab → Safety Manage → User Management to open the User
Management tab as shown in Figure 11-17.
Figure 11-17 The User Management tab
11-26
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 3: Double-click a certain user or select Property in the shortcut menu of a
user to open the User Property dialog box as shown in Figure 11-18.
Figure 11-18 The User Property dialog box
Step 3: Set the new password, click OK to save the settings and then exit the
dialog box.
Version: F
11-27
Part 3 Maintenance
11.6.3
11 Routine Maintenance
Checking the Remote Login
The remote login plays an important role in the quick fault location. So every
maintenance personnel should be familiar with this operation and check each
network management computer whose remote login function is enabled
periodically to test whether the remote login is successful.
To implement
operations on
respectively. In
two computers
example.
the remote
the network
the following
respectively,
login, users should complete the corresponding
management computer and the remote computer
contents, we will introduce the operation steps on the
taking the remote login via the modem dialup as an
Operations on the network management computer
The operation steps on the network management computer for the remote login are
described as follows:
Step 1: Right-click the
icon and select Properties in the shortcut menu
to open the Network and Dial-up Connections window as shown in Figure 11-19.
Figure 11-19 The Network and Dial-up Connections window
11-28
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 2: In the Network Task pane, select Make New Connection to open the New
Connection Wizard dialog box as shown in Figure 11-20. Then click Next>.
Figure 11-20 The New Connection Wizard dialog box (1)
Step 3: Select Set up an advanced connection for Network Connection Type,
and then click Next>.
Figure 11-21 The New Connection Wizard dialog box (2)
Version: F
11-29
Part 3 Maintenance
11 Routine Maintenance
Step 4: It is not necessary to set Advanced Connection Options. Click Next>
directly.
Figure 11-22 The New Connection Wizard dialog box (3)
Step 5: Select the equipment for the incoming connection, and then click Next>.
Figure 11-23 The New Connection Wizard dialog box (4)
11-30
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 6: It is not necessary to set Incoming Virtual Private Network (VPN)
Connection. Click Next> directly.
Figure 11-24 The New Connection Wizard dialog box (5)
Step 7: Select root (root), i.e. the administrator user of the network management
computer, for Users allowed to connect, and then click Next>.
Figure 11-25 The New Connection Wizard dialog box (6)
Version: F
11-31
Part 3 Maintenance
11 Routine Maintenance
Step 8: It is not necessary to set Networking Software. Click Next> directly.
Figure 11-26 The New Connection Wizard dialog box (7)
Step 9: Click Finish to create the incoming connection, as shown in Figure 11-27.
Figure 11-27 The New Connection Wizard dialog box (8)
11-32
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 10: Right-click the
icon and select Properties in the shortcut
menu to open the System Properties dialog box as shown in Figure 11-28.
Figure 11-28 The System Properties dialog box
Step 11: Click the Remote tab, and select Allow users to connect remotely to
this computer to enable the remote login function of this network management
computer.
Note:
If an incoming connection has been created on the network
management computer, users only need to conduct steps 10 and 11.
Version: F
11-33
Part 3 Maintenance
11 Routine Maintenance
Operations on the remote computer
The operation steps on the remote computer for the remote login are described as
follows.
Step 1: Right-click
and select Properties in the shortcut menu option,
to open the Network and Dial-up Connections dialog box as shown in Figure
11-19.
Step 2: In the Network Task pane, select Make New Connection to open the New
Connection Wizard dialog box as shown in Figure 11-29.
Figure 11-29 The New Connection Wizard dialog box (1)
11-34
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 3: Select Connect to the Internet for Network Connection Type, and then
click Next>.
Figure 11-30 The New Connection Wizard dialog box (2)
Step 4: It is not necessary to set Internet Connection. Click Next> directly.
Figure 11-31 The New Connection Wizard dialog box (3)
Version: F
11-35
Part 3 Maintenance
11 Routine Maintenance
Step 5: Input the connection name in the textbox under ISP Name, and then click
Next>.
Figure 11-32 The New Connection Wizard dialog box (4)
Step 6: Input the telephone number (i.e. the number of the line connected with the
network management computer modem) to be dialed in the textbox under Phone
number, and then click Next>.
Figure 11-33 The New Connection Wizard dialog box (5)
11-36
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 7: It is not necessary to set Completing the New Connection Wizard. Click
Next> directly.
Figure 11-34 The New Connection Wizard dialog box (6)
Step 8: Input the administrator username (usually, it is root) of the network
management computer in the textbox on the right side of User name; and then,
input the login password (for example, Anms2k) in both textboxes of Password
and Confirm password; last, click Next>.
Figure 11-35 The New Connection Wizard dialog box (7)
Version: F
11-37
Part 3 Maintenance
11 Routine Maintenance
Step 9: Select Add a shortcut to this connection to my desktop, and then click
Finish to complete the creation. In this case, the Connect ** (** presents the
connection name inputted in step 5) dialog box will appear, as shown in Figure
11-37.
Figure 11-36 The New Connection Wizard dialog box (8)
Figure 11-37 The Connect ** dialog box
11-38
Version: F
Part 3 Maintenance
11 Routine Maintenance
Step 10: Click Connect to open the Connecting ** (** presents the connection
name input in step 5) alert box, as shown in Figure 11-37.
Figure 11-38 The Connecting ** alert box
Step 11: Please wait a moment; if the Error Connecting ** (** presents the
connection name input in step 5) alert box appears, users should follow the method
in Section 13.4 to find out the cause and eliminate the fault, until the ** has
connected (** presents the connection name input in step 5) icon appears in
Dialup of the Network Connection dialog box, or until
icon appears at the
bottom-right corner of the desktop, indicating that the dialup connection is created.
Figure 11-39 The Error Connecting ** alert box
Step 12: Click Start (on the bottom-left corner of the desktop) → Run and input
mstsc to open the Remote Desktop Connection window, as shown in Figure
11-40.
Version: F
11-39
Part 3 Maintenance
11 Routine Maintenance
Figure 11-40 The Remote Desktop Connection window
Step 13: In the Remote Desktop Connection window, set the Computer, User
name and Password items in turn.
 Computer: input the IP address of the network management computer which
needs to perform the remote login.
 User name: input the username of the network management computer which
needs to perform the remote login.
 Password: input the password of the network management computer which
needs to perform the remote login.
Step 14: When completing these settings, click Connect. When the bar box, as
shown in Figure 11-41, appears on the top part of the desktop, it means that the
remote login is successful.
Figure 11-41 The alert box indicating the successful remote login
11-40
Version: F
Part 3 Maintenance
11 Routine Maintenance
If the alert box, as shown in Figure 11-42, appears, it means that the login
operation fails. In this case, follow the methods mentioned in Section 13.4 to find
out the cause and eliminate the fault, until the remote login is successful.
Figure 11-42 The Remote Desktop Disconnected alert box
Note:
1. When the remote login operation is completed, the logout operation
must be implemented on the remote computer; otherwise, the remote
user of the network management computer will always exist.
2. If a dialup connection has been created on the remote computer,
users only need to conduct steps 12 to 14.
Please contact technicians of FiberHome to conduct the functional test at the
remote end. If the maintenance staffs in the equipment room are familiar with this
operation, they can test the remote login function through another network
management computer by themselves.
11.6.4
Checking the ANM2000 Functions
The ANM2000 function check includes:
 Check whether alarms and performance data can be obtained.
 Check whether alarms can be refreshed automatically (use the shortcut menu
options of the Current Alarm tab).
 Check whether a system or module can be clicked.
 Check whether various alarm sounds can be heard, if the sound card is
installed.
Version: F
11-41
12
Troubleshooting Principles and Flow
This chapter covers the troubleshooting principles and flow of the ANM2000,
including the following contents:
Basic troubleshooting principles
Troubleshooting flow
Fault data collection
Version: F
12-1
Part 3 Maintenance
12 Troubleshooting Principles and Flow
12.1
Basic Troubleshooting Principles
12.1.1
Troubleshooting Principles
Please keep the following troubleshooting principles to analyze, locate and
eliminate a fault:
 Restore the system monitoring as soon as possible.
 Before locating a fault, collect the fault data in time, and save the collected
data to a removable storage medium or another computer in the network.
 When determining the troubleshooting scheme, evaluate the influence first, so
as to ensure the normal transmission of services.
 If the fault point cannot be located or the fault cannot be eliminated, please
contact FiberHome (our service hot line: 0086-27-87691549) to obtain the
technical support. Cooperate with technicians from FiberHome for the
troubleshooting, so as to minimize the period of service interruption.
12.1.2
Troubleshooting Precautions
 Analyze the fault symptom and locate the cause first, and then handle the fault.
Do not make blind attempts if the fault cause is unknown, to prevent the
problem from being enlarged. Notice that the repairing of faults on the
ANM2000 cannot influence the system running.
 Before handling the fault, keep all onsite records concerning the fault and do
not delete any data or log randomly.
 Before any modification, back up the data of the ANM2000.
 After the system recovers, observe the running state to verify the fault is
eliminated; and complete the relevant handling report in time.
Caution:
To ensure the normal running of the ANM2000 and the equipment, users
should be familiar with the troubleshooting principles and precautions
before handling a fault, and then follow these principles and precautions
to locate and eliminate the fault.
12-2
Version: F
Part 3 Maintenance
12.2
12 Troubleshooting Principles and Flow
Troubleshooting Flow
When the ANM2000 is abnormal because of such external cause as power failure,
misoperation, or software and hardware fault, the network may fail to be monitored.
In this case, users can locate the fault and repair the system by referring to the
troubleshooting flow and complying with the troubleshooting principles and
precautions. If the problem persists, contact the local office or the customer service
center of FiberHome.
Figure 12-1 shows the troubleshooting flow.
Figure 12-1
Version: F
The troubleshooting flow
12-3
Part 3 Maintenance
12.3
12 Troubleshooting Principles and Flow
Fault Data Collection
When a system fault occurs, users should collect the relevant data in time, to locate
and handle the problem.
When a fault occurs on the ANM2000, see Table 12-1 to collect the fault data.
Table 12-1
Fault data collection
Collection Item
Time and place
Collect the information about the when and where of a fault; and the
time should be precise to minute.
Symptom
Describe the symptom when a fault occurs; and the fault can be
description
located better based on a more specific description.
Measures taken
and result
Alarm information
Log information
Networking diagram
12-4
Description
After some preliminary troubleshooting measures are taken on site,
new problems may occur. Therefore, users need to record the
procedure of taking measures and the subsequent result in detail.
Collect the alarm information, especially the alarms or abnormal
events of the ANM2000.
Collect the commands and user login logs information.
If the fault is caused by networking problems, users need to view the
networking diagram.
Version: F
13
Start and Login Faults
Start and login is the first step of operating the ANM2000, and is the prerequisite for
achieving other operations and various network management functions in the
ANM2000. Therefore, start and login operations are very important. This chapter
covers common faults and their troubleshooting methods in the system login and
start, including the following aspects:
Failure to start the database
Failure to log in the ANM2000
Failure to access the server by the client
Failure of the remote login
Version: F
13-1
Part 3 Maintenance
13 Start and Login Faults
13.1
Failure to Start the Database
13.1.1
Fault Symptom
The ANM2000 GUI gives the Connection failure! alert box during the login
operation.
13.1.2
Cause and Handling Procedure 1
Cause
The last shutdown operation is abnormal, resulting in loss of the data in the
database.
Handling method
Step 1: Click Start (on the bottom-left corner of the desktop) → Administrative
Tools → Services to open the Services window, as shown in Figure 13-1.
Figure 13-1
13-2
The Services window
Version: F
Part 3 Maintenance
13 Start and Login Faults
Step 2: Check whether the Informix IDS_ol_*** (*** represents the database
instance name) database service is started. If not, start it. In this case, if the
problem persists, contact technicians of FiberHome for further instructions.
13.1.3
Cause and Handling Procedure 2
Cause
The ANM2000 is shut down illegally due to an abnormal power failure of the
network management computer, leading to the destruction of the database
environment variables; for example, the Informix password is changed.
Handling method
Reset the environment variables, following the steps below:
Step 1: Click Start → Programs → IBM Informix Client－SDK 3.50 → Setnet32
to open the IBM Informix Setnet32 dialog box.
Step 2: Check whether each setting in the Server Information tab is correct,
according to Table 13-1.
Figure 13-2
Version: F
The Server Information tab
13-3
Part 3 Maintenance
13 Start and Login Faults
Table 13-1
Configuration items in the Server Information tab
Configuration Item
Description
IBM Informix Server
It is for inputting the server database name.
HostName
It is for inputting the server computer name.
Protolname
Select olsoctcp.
Service Name
Usually input 6000 (the port No.), or input turbo.
After completing the settings, click Make Default Server first; and then click Apply
to open the Define New Informix Server? alert box; finally click OK.
Step 3: Click the Host Information tab, as shown in Figure 13-3; and then check
each setting according to Table 13-2.
Figure 13-3
13-4
The Host Information tab
Version: F
Part 3 Maintenance
13 Start and Login Faults
Table 13-2
Configuration items in the Host Information tab
Configuration Item
Description
Current Host
It is for inputting the server computer name.
User Name
Always input informix.
Password Option
Its drop-down menu includes Ask Password At Runtime, No
Password and Password. Usually select Password, indicating
that inputting password is necessary for accessing the server
database.
Password
Input the Informix user password; here it is Anms2k.
After completing the settings, click Apply to bring up the Define New Host? alert
box; and then, click OK in the alert box.
Step 4: Click the Environment tab, as shown in Figure 13-4, to set the
environment variables.
Figure 13-4
The Environment tab
Select the Use my settings check box and click Apply and OK.
Version: F
13-5
Part 3 Maintenance
13 Start and Login Faults
13.2
Failure to Log in the ANM2000
13.2.1
Fault Symptom
Users cannot log in the ANM2000 GUI after repeating to input the username and
password.
13.2.2
Cause and Handling Procedure
Cause
The username or password has errors.
Handling method
Use the correct username and password to log in again.
Note:
If a user inputs an incorrect password for three times, this user will be
locked. An Admin level user can unlock a locked user.
13.3
Failure to Access the Server by the Client
13.3.1
Fault Symptom
When users run the ANM2000 on a client, the GUI gives the prompt: Can't open
database! Please check database configuration and network connection.
13-6
Version: F
Part 3 Maintenance
13.3.2
13 Start and Login Faults
Cause and Handling Procedure 1
Cause
The priority of the server’s dual NIC setting is incorrect.
Handling method
Check whether the priority of the server’s database network card is higher than that
of the equipment’s network card; that is, ensure that the priority of server’s
database network card is in the first place.
The method of setting the network card’s priority is as follows:
Step 1: In the server, right-click Network and select Properties to open the
Network and Sharing Center window.
Step 2: Select Manage network connections to open the Network Connections
dialog box.
Step 3: Select Advanced → Advanced Settings to open the Advanced
Settings dialog box.
Step 4: In the Adapters and Bindings tab of the Advanced Settings dialog box,
select tcpip and click the
button on the right side to make tcpip in the first
place, as shown in Figure 13-5.
Figure 13-5
Version: F
Setting the network card’s priority
13-7
Part 3 Maintenance
13 Start and Login Faults
Step 5: Restart the server.
Note:
If the server is installed with other network cards besides the database
network card and the equipment network card, the database network
card’s priority must always be placed in the first place.
13.3.3
Cause and Handling Procedure 2
Cause
The IP address setting of the client database network card is wrong.
Handling method
Follow the method mentioned in Section 11.4.1 to check whether the IP address of
the client database network card is set as that of the server database network card.
13.3.4
Cause and Handling Procedure 3
Cause
The client cannot communicate with the server.
Handling method
Step 1: Follow the method mentioned in Section 11.3.2 to check whether the client
can ping the server.
Step 2: If the client cannot ping the server, users should check whether the
hardware connections of the network components are normal, and whether the
settings are correct.
13-8
Version: F
Part 3 Maintenance
13.3.5
13 Start and Login Faults
Cause and Handling Procedure 4
Cause
The setting of the configuration file is wrong.
Handling method
Open the file D: \ aems \ Client \ ini \ aems.ini, and check whether the setting of
each item is correct, referring to the delivery configuration list. See Figure 13-6.
Figure 13-6
Version: F
An example of checking the aems.ini file
13-9
Part 3 Maintenance
13.3.6
13 Start and Login Faults
Cause and Handling Procedure 5
Cause
The setting of the environment variable is wrong.
Handling method
Step 1: Click Start (on the bottom-left corner of the desktop) → Programs → IBM
Informix Client－SDK 3.50 → Setnet32 to open the IBM Informix Setnet32
dialog box, as shown in Figure 13-7.
Figure 13-7
The IBM Informix Setnet32 dialog box
Step 2: Check each environment variable setting against the configuration item in
Table 13-3.
13-10
Version: F
Part 3 Maintenance
13 Start and Login Faults
Table 13-3
Tab
Configuration items in the IBM Informix Setnet32 dialog box
Configuration Item
Description
INFORMIXSERVER
Input the server database name.
Use my settings
Select it.
IBM Informix Server
Input the server database name.
Server
HOSTName
Input the server computer name.
Information
Protolname
Select olsotcp.
Service Name
Usually input the port No. 6000; or input turbo.
Current Host
Input the server computer name.
User Name
Always input informix.
Environment
Host Information
Usually
Password Option
select
Password,
indicating
that
inputting
password is necessary for the client to access server
database.
Password
Input the Informix user password; here it is Anms2k.
13.4
Failure of the Remote Login
13.4.1
Fault Symptom
When users log in on the remote computer, the alert box as shown in Figure 13-8
appears, indicating the login failure.
Figure 13-8
Version: F
The Remote Desktop Disconnected alert box
13-11
Part 3 Maintenance
13.4.2
13 Start and Login Faults
Cause and Handling Procedure 1
Cause
The hardware connection between the remote computer and the network
management computer fails.
Handling method
Step 1: Follow the method in Section 11.3.2 to check whether the remote computer
can ping the network management computer.
Step 2: If the remote computer cannot ping the network management computer,
users should check whether the hardware connection of the network components
is normal, and whether the settings are correct.
13.4.3
Cause and Handling Procedure 2
Cause
The remote login function of the network management computer is not enabled.
Handling method
Step 1: In the network management computer, right-click My Computer on the
desktop and select Properties in the shortcut menu to open the System window.
Step 2: Select Remote Settings to open the System Properties dialog box.
Step 3: Select Allow users to connect remotely to this computer to enable the
remote login function of this network management computer.
13-12
Version: F
Part 3 Maintenance
Figure 13-9
13.4.4
13 Start and Login Faults
The System Properties dialog box
Cause and Handling Procedure 3
Cause
The remote login setting of the remote computer is incorrect.
Handling method
Step 1: In the remote computer, click Start (on the bottom-left corner of the desktop)
→ All programs → Accessories → Communications → Remote Desktop
Connection to open the Remote Desktop Connection window, as shown in
Figure 13-10.
Version: F
13-13
Part 3 Maintenance
13 Start and Login Faults
Figure 13-10 The Remote Desktop Connection window
Step 2: In the Remote Desktop Connection window, check and modify the
incorrect settings; and ensure that the settings of Computer, User name and
Password are correct.
13-14
Version: F
14
ANM2000 GUI Operation Faults
This chapter covers the common faults and troubleshooting methods in various
management operations at the ANM2000 GUI, including the following aspects:
Failure of importing the configuration data
Failure of delivering commands
Failure of obtaining the service version information
Failure of normally viewing alarms
Failure of normally viewing performance data
Interruption of services
Failure of managing a system via the ANM2000
Version: F
14-1
Part 3 Maintenance
14 ANM2000 GUI Operation Faults
14.1
Failure of Importing the Configuration Data
14.1.1
Fault Symptom
When users click System → Import Configuration in the main menu at the
ANM2000 GUI to import the configuration data, the system gives an error prompt.
14.1.2
Cause and Handling Procedure 1
Cause
The database service Informix IDS_ol_*** (*** indicating the database instance
name) is not started.
Handling method
Step 1: Click Start (on the bottom-left corner of the desktop) → Administrative
Tools → Services to enter the Service window.
Step 2: In the Service window, start the Informix IDS_ol_*** (*** indicating the
database instance name) service.
14.1.3
Cause and Handling Procedure 2
Cause
The configuration file is generated in a network management system with a higher
level version, but the current network management system is a lower level version.
Handling method
Upgrade the current network management system; for the detailed operation
methods, please contact technicians of FiberHome.
14-2
Version: F
Part 3 Maintenance
14 ANM2000 GUI Operation Faults
14.2
Failure of Delivering Commands
14.2.1
Fault Symptom 1
When users deliver commands, the system gives the following prompt:
Connection Error (1021), please close this dialog box!
14.2.2
Cause and Handling Procedure of Fault Symptom 1
Cause
 The AEMS-DBServer service is not started.
 The configuration of the aems.ini file is incorrect.
Handling method
 Start the AEMS-DBServer service.
 Open D: \ aems \ Client \ ini \ aems.ini, and ensure that the IP address in the
aems.ini file is set to the IP address of the network card that the background
AEMS-Dbserver service is bound with.
14.2.3
Fault Symptom 2
When users deliver commands, the system gives the following prompt: Manager
program is not started or is being started!
14.2.4
Cause and Handling Procedure of Fault Symptom 2
Cause
 The AEMS-Manager service is not started.
 The setting of the management configuration program is incorrect.
 The configuration of the md.ini file is incorrect.
Version: F
14-3
Part 3 Maintenance
14 ANM2000 GUI Operation Faults
Handling method
 Start the AEMS-Manager service.
 Click Configuration → Manager Configuration in the main menu to open
the Manager Configuration dialog box as shown in Figure 14-1, and confirm
that the setting of each item is correct according to Figure 14-1.
Figure 14-1
The Manager Configuration dialog box
 Open the md.ini file under the D:\aems\Server\ini directory and set the
UpServerSockAddr item to the IP address of the database.
14.3
Failure of Obtaining the Service Version
Information
14.3.1
Fault Symptom
After logging in the ANM2000 GUI, users cannot obtain the version information of
services such as ANSEVER by clicking Help → About Anms… in the main menu.
14-4
Version: F
Part 3 Maintenance
14.3.2
14 ANM2000 GUI Operation Faults
Cause and Handling Procedure
Cause
Services such as AEMS-DBserver are not started.
Handling method
Confirm that services such as AEMS-DBserver are started.
14.4
Failure of Normally Viewing Alarms
14.4.1
Fault Symptom
Some alarms cannot be read out by the current or history alarm query operation in
the ANM2000 GUI.
14.4.2
Cause and Handling Procedure
Cause
The query condition setting is incorrect.
Handling method
Step 1: In the ANM2000 GUI, right-click the blank in the Current Alarm tab (or the
History Alarm tab), and select Modify Query Condition in the shortcut menu to
open the Setting current alarm query condition (or Setting history alarm query
condition) dialog box.
Step 2: Check and ensure that the query conditions are set correctly. For instance,
in the query time settings, >= and <= under Begin Time indicate the time period
during which the alarm to be queried occurs; >= and <= under End Time indicate
the time period during which the alarm to be queried ends.
Version: F
14-5
Part 3 Maintenance
14.5
14 ANM2000 GUI Operation Faults
Failure of Normally Viewing Performance
Data
14.5.1
Fault Symptom
In a certain project, users can normally monitor all stations and query the current
performance data, but fail to query partial stations’ history performance data, or get
an incomplete query result of the history performance data (that is, the result does
not match the query conditions).
14.5.2
Cause and Handling Procedure
Cause
The performance collection scheme setting is incorrect.
Handling method
Follow the methods mentioned in Section 7.1 to set the performance collection
scheme again.
14.6
Interruption of Services
14.6.1
Fault Symptom
Service Interrupted is displayed at the lower-right corner of the status bar in the
ANM2000 GUI.
14.6.2
Cause and Handling Procedure
Cause
The AEMS-DBServer service is not started.
Handling method
Start the AEMS-DBServer service or restart the computer.
14-6
Version: F
Part 3 Maintenance
14.7
14 ANM2000 GUI Operation Faults
Failure of Managing a System via the
ANM2000
14.7.1
Fault Symptom
The network management server fails to connect the system equipment; the
system is always gray in the ANM2000 GUI.
14.7.2
Cause and Handling Procedure 1
Cause
The cable which connects the network management computer with the equipment
is improper or in bad connection.
Handling method
 Check whether the network management computer is connected with the
equipment via a proper cable: a straight-through cable should be used if the
network card is connected with the GSWC card’s FE port directly or is
connected through a HUB.
 Ensure that the network management computer is in good connection with the
equipment.
Version: F
14-7
Part 3 Maintenance
14.7.3
14 ANM2000 GUI Operation Faults
Cause and Handling Procedure 2
Cause
 The network card of the network management computer fails.
 The network card’s configuration is incorrect.
Handling method
 Check whether the network card works normally. On the network management
computer, click Start → Run at the lower left corner on the desktop to open
the Run dialog box. In the dialog box, enter PING *.*.*.* (*.*.*.* stands for the
local computer’s IP address) and click OK. This brings up the ping window
shown as Figure 14-2; the result Request timed out indicates a failure of the
network card. In this case, you should check whether the network card has
faults.
Figure 14-2
The window indicating failure of the ping operation
 Against the delivery configuration list, check whether the network card
configuration is correct.
14.7.4
Cause and Handling Procedure 3
Cause
The AEMS-Manager service is not started.
Handling method
Start the AEMS-Manager service or restart the computer.
14-8
Version: F
Part 3 Maintenance
14.7.5
14 ANM2000 GUI Operation Faults
Cause and Handling Procedure 4
Cause
The system’s network management configuration is incorrect. For example, the
system’s management program is not set as the management program of the
current network management system, or the system’s IP address setting is wrong.
Handling method
Step 1: Log in the ANM2000 GUI, and select Config Manage → Manager
Configuration in the main menu to open the Manager Configuration dialog box
as shown in Figure 14-3.
Figure 14-3
The Manager Configuration dialog box
Step 2: Check and confirm that the manager IP address is correct.
Step 3: In the Object Tree tab at the browse tree pane of the ANM2000 GUI,
right-click the corresponding system and select Properties in the shortcut menu to
open the System Property dialog box as shown in Figure 14-4.
Version: F
14-9
Part 3 Maintenance
Figure 14-4
14 ANM2000 GUI Operation Faults
The System Property dialog box
Step 4: Set Managing Program as the management program of the current
network management system, select the management program of the current
network management system under Workstation, and finally click the Apply
button.
14.7.6
Cause and Handling Procedure 5
Cause
A certain card of the system is configured incorrectly, the configuration of the card
is lost, or the card has faults.
Handling method
Please refer to the relevant manuals corresponding to the specific equipment. If the
fault still exists, please contact engineers of FiberHome.
14-10
Version: F
Part 3 Maintenance
14.7.7
14 ANM2000 GUI Operation Faults
Cause and Handling Procedure 6
Cause
The configuration of the aems.ini file is incorrect.
Handling method
Step 1: Open D: \ aems \ Client \ ini \ aems.ini.
Step 2: Check the settings and confirm that the settings of various items in the
aems.ini file are correct. See Figure 14-5.
Figure 14-5
Version: F
An example of checking the aems.ini file
14-11
e-Fim ANM2000
Broadband Access Network
Management System
Operation Manual (Based on
Windows)
Version: F
Code: MN000000050
Part 4 Appendixes
Appendix A Dual NIC Settings
The ANM2000 adopts the dual NIC mode. In this mode, different IP addresses are
used to run the database and manage the equipment.
 Equipment network card (device network card): is used to perform the
communication between the ANM2000 and the equipment.
 Database network card (tcpip network card): is used to perform the
communication between the ANM2000 and the database and the
communication between network management systems.
There are two methods as follows to isolate the two network cards:
 Physical isolation: uses two unrelated HUBs or switches to connect with the
two network cards respectively.
 Logical isolation: connects both the network cards to the same switch, and
sets two or multiple VLANs for their isolation.
Compared with the single NIC mode, the dual NIC mode has the following
advantages:
 When the network management system connects with different devices, users
do not need to modify the IP address of the computer. This can avoid paralysis
of the ANM2000 caused by wrong modifications of the IP address.

The system separates the communication signals between the network
management system and the local network and the communication signals
between various network management systems at the egress of the network
management system, so as to avoid the interference between the two types of
signals.
Note:
VLAN means the virtual local area network; it sets various network
segments (or smaller LANs) logically for the LAN equipment, so as to
implement the data switch between virtual workgroups (units).
Hereinafter, we introduce the setting methods of the dual NIC mode.
Version: F
A-1
Part 4 Appendixes
A.1
A Dual NIC Settings
Settings at the Server
Step 1: Log in the ANM2000 main GUI, and click Config Manage → Manager
Configuration in the main menu to open the Manager Configuration dialog box
as shown in Figure A-1.
Figure A-1
The Manager Configuration dialog box
Step 2: Set the IP address in the Manager IP Address text box; then click the Add
button.
Step 3: Click System → Save To Database in the main menu.
A-2
Version: F
Part 4 Appendixes
A Dual NIC Settings
Step 4: Open the file D: \ AEMS \ Server \ ini \ md.ini, and confirm that
MONITOR_IP and BIND_TO_IP under ANSERVER are both the IP address of the
database network card; LocalUpSockAddr and UpServerSockAddr1 under
ADMAEMS are both the IP address of the database network card.
Version; F
Figure A-2
The md.ini window (1)
Figure A-3
The md.ini window (2)
A-3
Part 4 Appendixes
A Dual NIC Settings
Step 5: Open the d: \ Client \ fhanms \ ini \ aems.ini file, and confirm that
DATABASE_SERVER and COMMAND_SERVER under BROWSER are both the
IP address of the database network card.
Figure A-4
The aems.ini window
Step 6: Click Start (on the bottom-left corner of the desktop) → Settings →
Control Panel → Admin Tools → Service to open the Service window, and then
restart the ANSERVER and admaems services.
A.2
Settings at the Client
Step 1: Open the file: C: \ WINDOWS \ system32 \ drivers\ etc \ hosts, as shown in
Figure A-5. Input the IP address of the server database network card under
127.0.0.1, and input the computer name of the server under localhost; then save
the settings.
Input the IP address of the server database
network card under 127.0.0.1
Input the computer name of the server
under localhost
Figure A-5
A-4
The hosts window
Version: F
Part 4 Appendixes
A Dual NIC Settings
Step 2: Click Start (on the bottom-left corner of the desktop) → Program →
Informix Client--SDK 2.81 → Setnet32, and set the items in the Server
Information tab of the IBM Informix Setnet32 dialog box that appears.
 IBM Informix Server: Input the database name of the server.
 HostName: Input the computer name of the server.
 Protolname: Select olsoctcp.
 Service Name: Usually input the port No. 6000, and turbo also can be input.
After completing the settings, first click Make Default Server, and then click Apply;
then select OK in the Define New Informix Server？alert box that appears.
Step 3: Click the Host Information tab to set the relevant items.
 Current Host: Input the computer name of the server.
 User Name: Always input Informix.
 Password Option: There are three options in its drop-down menu -- Ask
Password At Runtime, No Password, and Password. Usually users should
select Password, indicating that the client needs to input the password when
accessing the server database.
 Password: Input the Informix user password; here it is Anms2k.
After completing the settings, click Apply, and then select OK in the Define New
Host？alert box that appears.
Step 4: Click the Environment tab. Select Use my settings, and click Apply and
OK.
Version; F
A-5
Appendix B
Import
System Backup and
The system backup and import is implemented via the GHOST, namely the
clone-installation. It is to make mirror image files of the computer installed with the
operating system, the database, and the ANM2000 via the GHOST software, and
copy them to another computer to enhance the system security.
The following introduces how to back up the system and import mirror image files
with the GHOST in turn.
B.1
Backing up the System
Steps of backing up the system with the GHOST are as follows:
Step 1: Install the GHOST in the network management server to be backed up.
Step 2: Restart the server and enter the DOS mode.
Step 3: Run the GHOST. Here we suppose that the execution program is installed
in the directory of e: \ GHOST \, and input the commands as follows:
E: <CR>
cd GHOST<CR>
Then the GHOST.EXE will start running.
Step 4: Save the data.
 To save all data of the server harddisk, select Local → Disk → To Image.
 To save a certain partition (e.g., drive C, drive D), select Local → Partition
→ To Image, as shown in the following figure:
Version: F
B-1
Part 4 Appendixes
B System Backup and Import
Figure B-1
Selecting the backup area
 In the dialog box of selecting the local harddisk drive, click OK.
Figure B-2
The dialog box of selecting the local harddisk drive
 In the dialog box of selecting local partition(s), select the local partition and
click OK.
Figure B-3
B-2
The dialog box of selecting local partition(s)
Version: F
Part 4 Appendixes
B System Backup and Import
Note:
Generally for the network management system backup, at least the
contents in disk c and d should be exported to acquire the image files.
Step 5: Enter the image storage directory (the default directory is the directory of
the GHOST). Commonly the network management system image files can be
stored in the partitions other than drivers C and D, or exported to a CD. Please note
that the image file size should be less than the CD capacity.
Figure B-4
The dialog box of selecting the path
Step 6: In the Compress Image dialog box that appears, click Fast. The meanings
of the three items are listed in Table B-1.
Figure B-5
Version: F
The Compress Image dialog box
B-3
Part 4 Appendixes
B System Backup and Import
Table B-1
Meanings of the three items in the Compress Image dialog box
Item
Meaning
No
Indicates that the image files are not compressed.
Fast
Indicates that the image files are compressed slightly.
High
Indicates that the image files are compressed highly. In this case, the
generated image files occupy the least disk space.
Step 7: In the Question: dialog box that appears, click Yes. Then the GHOST will
begin to make image files, as shown in Figure B-6.
Figure B-6
Making image files
When the image files are made successfully, the alert box as shown in Figure B-7
will appear.
B-4
Version: F
Part 4 Appendixes
B System Backup and Import
Figure B-7
B.2
The image making success alert box
Importing Image Files
To import the current network management system image files to the server, please
import the image files of the system disk (disk c) first and the network management
system software installation disk image files (disk d) then.
The operation steps are described as follows:
Step 1: Enter the GHOST directory in the DOS mode and run the GHOST.EXE
then.
Step 2: Select Local → Partition → From Image in the GHOST main menu.
Figure B-8
Version: F
Importing files
B-5
Part 4 Appendixes
B System Backup and Import
Step 3: In the dialog box of selecting the directory, select the image file directory
and click Open.
Figure B-9
The dialog box of selecting the directory
Step 4: In the dialog box of selecting the partition that appears, select the partition
to import the appointed image files, and click OK.
Figure B-10
B-6
The dialog box of selecting the partition
Version: F
Part 4 Appendixes
B System Backup and Import
Step 5: In the Question dialog box that appears, click Yes. Then the GHOST will
begin to import the image files.
Figure B-11
The Question dialog box
When the image files are imported successfully, the alert box as shown in Figure
B-12 will appear.
Figure B-12
The Clone Complete Alert box
Step 6: Restart the server.
Version: F
B-7
Appendix C
Version: F
Abbreviations
ADSL
Asymmetric Digital Subscriber Line
AIS
Alarm Indication Signal
ATM
Asynchronous Transfer Mode
BER
Bit Error Rate
CATV
Cable Television
DSL
Digital Subscriber Line
DSLAM
Digital Subscriber Line Access Multiplexer
EPON
Ethernet Passive Optical Network
GPON
Gigabit-Capable Passive Optical Network
GUI
Graphical User Interface
IP
Internet Protocol
IPTV
Internet Protocol Television
LCD
Loss Cell Delineation
LOF
Loss Of Frame
LOS
Loss Of Signal
LVDS
Low Voltage Differential Signal
MAC
Media Access Control
MGC
Media Gateway Controllor
MSAN
Multi-Service Access Network
OLT
Optical Line Terminal
ONT
Optical Network Terminal
ONU
Optical Network Unit
OS
Operating System
PC
Personal Computer
PM
Performance Monitor
PON
Passive Optical Network
RDI
Remote Defect Indication
SNMP
Simple Network Management Protocol
UPS
Uninterruptible Power Supply
VDSL
Very high data rate Digital Subscriber Line
VLAN
Virtual Local Area Network
VOIP
Voice Over Internet Protocol
WS
Work Station
C-1
Product Documentation Customer Satisfaction Survey
Thank you for reading and using the product documentation provided by FiberHome. Please take a
moment to complete this survey. Your answers will help us to improve the documentation and better
suit your needs. Your responses will be confidential and given serious consideration. The personal
information requested is used for no other purposes than to respond to your feedback.
Name
Phone Number
Email Address
Company
To help us better understand your needs, please focus your answers on a single documentation or a
complete documentation set.
Documentation Name
Code and Version
Usage of the product documentation:
1. How often do you use the documentation?
 Frequently
 Rarely
 Never
 Other (please specify)
2. When do you use the documentation?
 in starting up a project
 in installing the product
 in daily maintenance
 in
 Other (please specify)
troubleshooting
3. What is the percentage of the operations on the product for which you can get instruction from the
documentation?
 100%
 80%
 50%
 0%
 Other (please specify)
4. Are you satisfied with the promptness with which we update the documentation?
 Satisfied
 Unsatisfied (your advice)
5. Which documentation form do you prefer?
 Print edition
 Electronic edition
 Other (please specify)
Quality of the product documentation:
1. Is the information organized and presented clearly?
 Very
 Somewhat
 Not at all (your advice)
2. How do you like the language style of the documentation?
 Good
 Normal
 Poor (please specify)
3. Are any contents in the documentation inconsistent with the product?
4. Is the information complete in the documentation?
 Yes
 No (please specify)
5. Are the product working principles and the relevant technologies covered in the documentation
sufficient for you to get known and use the product?
 Yes
 No (please specify)
6. Can you successfully implement a task following the operation steps given in the documentation?
 Yes (please give an example)
 No (please specify the reason)
7. Which parts of the documentation are you satisfied with?
8. Which parts of the documentation are you unsatisfied with? Why?
9. What is your opinion on the Figures in the documentation?
 Beautiful
 Unbeautiful (your advice)
 Practical
 Unpractical (your advice)
10. What is your opinion on the layout of the documentation?
 Beautiful
 Unbeautiful (your advice)
11. Thinking of the documentations you have ever read offered by other companies, how would you
compare our documentation to them?
Product documentations from other companies:
Satisfied (please specify)
Unsatisfied (please specify)
12. Additional comments about our documentation or suggestions on how we can improve:
Thank you for your assistance. Please fax or send the completed survey to us at the contact information
included in the documentation. If you have any questions or concerns about this survey please email at
edit@fiberhome.com.cn.
FiberHome Telecommunication Technologies Co., Ltd.
Address: No. 5 Dongxin Rd., Hongshan Dist., Wuhan, China
Zip code: 430073
Tel:
+86-27-87691549
Fax:
+86-27-87691755
Website: http://www.fiberhomegroup.com