RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats RFP No: SAC/HPUR/2020010170 Date:24/09/2020 Request for Proposal of Development & Production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats September-2020 Space Applications Centre Indian Space Research Organization Ahmedabad Space Applications Centre, ISRO, Ahmedabad 1 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Table of Contents 1. General background ......................................................................................................... 4 2. Two Way MSS Terminal ................................................................................................. 7 3. 2.1 Introduction & Block Diagram ................................................................................ 7 2.2 Specifications and Technical details ........................................................................ 8 2.3 Terminal smart phone Application feature: ........................................................... 16 User Network Management System (NMS) .................................................................. 19 3.1 Introduction ............................................................................................................ 19 3.2 Network Details...................................................................................................... 20 3.3 System Architecture ............................................................................................... 21 3.4 Features and Functional Requirements of User NMS ............................................ 22 3.5 Operational Requirements ...................................................................................... 29 4. Detailed Scope of Work ................................................................................................. 32 5. List of Deliverables & Delivery Schedule ..................................................................... 35 6. Bid Submission Guidelines, Project Execution and General Terms & Conditions ....... 40 7. Annexure-I ..................................................................................................................... 44 8. Annexure-II .................................................................................................................... 49 9. Annexure-III ……………………………………………………… …………….. 49 10. Annexure - IV………………………………………………………………………….. 51 List of Figures Figure 1: Two Way terminal MSS Network ............................................................................ 4 Figure 2: Hardware Block Diagram of 2-Way MSS Terminal ............................................... 7 Figure 3: RF Frontend for 2-Way data Terminal for MSS Band ........................................... 11 Figure 4: Baseband with S-band transceiver .......................................................................... 13 Figure 5: Power Supply module Block Diagram ................................................................... 16 Figure 6: Hub and User NMS network diagram .................................................................... 20 Figure 7: 3-Tier architecture of User NMS ............................................................................ 22 List of Tables Table 1: Specifications of MSS Terminal ................................................................................ 9 Table 2: Specifications of RF Frontend Module .................................................................... 12 Table 3: Specifications of baseband card with S-band transceiver ........................................ 13 Table 4: NavIC enabled GPS Receiver Specifications .......................................................... 15 Table 5: Scope of work of terminal ........................................................................................ 32 Table 6: Scope of work of NMS ............................................................................................ 33 Table 7: Commercial Bid Format........................................................................................... 41 Space Applications Centre, ISRO, Ahmedabad 2 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 3 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 1. General background Space Applications Centre (SAC), ISRO, Ahmedabad has developed the MSS network (Terminal and Hub technology) and successfully demonstrated the services for small messaging and tracking of sub-24m boats to users. Figure 1: Two Way terminal MSS Network The block diagram of the developed MSS network is shown in the Figure-1. In this network, the region of operations is divided into zones based on their proximity to coastline. Each zone will have multiple ships fitted with MSS transceiver terminals with unique IDs and have a separate reporting rate. Different zones have different position reporting rates. Each boat fitted with MSS transceiver will keep reporting its position to central server and will also be capable of receiving weather alerts, emergency warning and other small messages from hub. The pilot of the boat can connect to MSS transceiver using Android APP running on a smart phone with wireless (Bluetooth/Wi-Fi) interface. The APP will facilitate sending small messages to control station by boat pilots thereby enabling a two-way message exchange with control centre. The network also supports alarm generation to network administrators when boats cross a predefined maritime boundary as well as sending emergency messages to boat pilot. ISRO invites quotations from reputed vendors/parties for the development of production version of two Way MSS Terminal for tracking of sub-24m boats, which is a S-band transceiver with two-way data communication capabilities. The invited proposal should also Space Applications Centre, ISRO, Ahmedabad 4 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats include and address development of User Network Management System (NMS) software which enables the users to monitor the location of their terminals installed in sub-24mtr boats, terminal administrative management and network operations by defining custom boundaries for alert, Terminal ID assignment etc. The requirement from supplier is to understand the design requirement of terminals & NMS software to develop the hardware/software to meet the features and specifications of terminal & user NMS as stated in this document. Scope of RFP: 1. Development and Production of Two Way MSS terminals including smartphone application for Maritime usage as per technical specifications, Quantity and Quality as specified in this document 2. Development of User NMS software, related IT infrastructure and installation of NMS at user site for day to day operations as per specifications given in this document 3. Field installation of terminals and Hub NMS at user defined premises 4. Provisioning of Leased Line between DES and DOF, Chennai for one year 5. Post Warranty Annual Maintenance Contract for Terminals & User NMS This document describes all aspects of the system, which helps manufacturer to understand the development, fabrication, quality assurance, installation & delivery of items for 2-Way MSS Terminals and user NMS. Organization of RFP: This RFP is organized in three sections. Section-A of this RFP describes the terminal features, technical specification and related information to facilitate development of Sband transceiver user terminal and associated application. Section-B of this RFP describes the salient features and details of User Network Management System software to be developed and installed at user premises. Section-C of this RFP discusses about scope of the RFP and its execution plan. Space Applications Centre, ISRO, Ahmedabad 5 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Section –A: MSS Terminal Development Space Applications Centre, ISRO, Ahmedabad 6 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 2. Two Way MSS Terminal 2.1 Introduction & Block Diagram Two-way MSS terminal is a S-band transceiver which supports periodic position reporting and two-way small message communication. The block diagram of the terminal is given in Figure-2 and detailed technical specification is provided in Table-1. The S-band transceiver consists of a RF frontend, RF transceiver ASIC (AD9364), Digital Modem (SDM ASIC/SDR/FPGA), Baseband controller and other peripherals like Bluetooth, UART etc. An android application running on a smartphone is used for data exchange with MSS terminal. The terminal should have ruggedized enclosure suitable for Maritime environment as per specified standard given in RFP. Figure 2: Hardware Block Diagram of 2-Way MSS Terminal Space Applications Centre, ISRO, Ahmedabad 7 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 2.2 Specifications and Technical details Two Way MSS Terminal for tracking of sub-24m boats is meant for providing two-way data communications services & automatic periodic position reporting. It will have a built-in rechargeable battery for standalone operation for a specified duration. The S-band terminal will support burst mode of transmission. However, it will support two modes of data reception: Continuous reception mode where receiver is always in ON condition. This will be the default mode for terminal. Discrete reception mode also called power saving mode, where the terminal receiver will be reconfigured to receive / keep Rx ON periodically for a predefined duration and remain in power off condition for remaining period. Terminal Salient Features: S-band transceiver terminal working in Time Division Duplex mode of operation to support burst mode of transmission and continuous reception. The terminal will be in receive mode by default. Terminal will support user interfaces like Wi-Fi or Bluetooth to communicate with user gadget (Smartphone with Android APP) Terminal will perform periodic position reporting autonomously. Terminal will support programmable/ reconfigurable reporting rate based on terminal location/administrative preference of network administrator Terminal supports transmission & reception of distress alert messages, text messages and their acknowledgement via user-friendly smartphone application Also should support geo-fencing alarm (through android APP) to pilots when boat crosses a pre-defined maritime boundary Reception of broadcast information (weather alerts, potential fishing zone) from control station and display on the fisherman/ Pilot gadgets/Smartphone Supports emergency siren, SoS manual switch & low battery indicator buzzer Advanced power saving mode for prolonged operation without external supply Tamper detection and notification to hub: Physical unmounting from the mast External DC Power removal Space Applications Centre, ISRO, Ahmedabad 8 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Technical Specifications Table 1: Specifications of MSS Terminal General Specifications Sr. No. Parameter Specification 1. Tx Frequency band 2.658 to 2.68 GHz 2. Rx Frequency band 2.56 to 2.59 GHz 3. EIRP of the Terminal +4.5 dBW minimum across +/-45 deg beamwidth of antenna (Antenna gain of 2.5dBi and PA output of +33dBm) 4. G/T -24 dB/K min 5. Tx Frequency stability -/+1 ppm or better 6. Frequency tuning 1KHz step size 7. Packaging Related Weight 1.0 - 1.5 Kg (< 1 kg. is preferable) Size 15cm x 15cm x 10cm approx. Packaging IP-67 compliance These are tentative sizes and indicative for development purposes. 8. Environmental condition Temperature 0ºC to 60ºC Humidity 95% RH at 40ºC 9. User device Interface Wi-Fi/Bluetooth 10. DC Power Consumption Average 3.8W – During reception Peak 15W - During transmission 11. Built-in Battery (For standalone Built-in battery should support 24 hours of operation) uninterrupted operations of position reporting every 15 minutes and in discrete reception mode (5 minutes reception every 15 mins). 12. Tamper detection Physical unmounting from the mast External DC Power removal 13. User Interface Built-in audio alarm for message reception from Hub External switch for manual alarm Wireless interface for smartphone app Space Applications Centre, ISRO, Ahmedabad 9 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 14. Positioning receiver NavIC enabled GPS receiver 15. Baseband Controller Features RTC synchronization of the order of 10 ms using NavIC enabled GPS receiver UART interface for external data (Future option) Return Link (Terminal to Hub Link) 16. Mod-code QPSK, Rate ½, K=7, Convolution coding (Future upgradation desired) Burst mode of operation 17. Data Rate 0.6Kbps / 1.2Kbps /2.4 Kbps (Reconfigurable) 18. Carrier Suppression Better than 30 dB 19. Phase noise(SSB) 100 Hz Offset < -65 dBc/Hz 1 KHz Offset < -80 dBc/Hz 10 KHz Offset < -100 dBc/Hz 20. Harmonics < -45 dBc 21. Spurious < -55dBc 22. Modulation Parameter Phase Imbalance < 3.0 deg. Amplitude Imbalance < ± 0.2 dB Forward Link (Hub to Terminal ) 23. Mod-Code QPSK, Rate ½, K=7, Viterbi Decoding Continuous TDM mode 24. Data Rate 9.6 Kbps /19.2 Kbps / 32Kbps (Reconfigurable) 25. Receive Sensitivity -126 dBm ±1 dB @ 9.6 Kbps ( for 6 dB Eb/N0 or 1e-6 BER) The S-band transceiver terminal comprises of the following sub-systems: Antenna System S-band RF Frontend Baseband with RF transceiver NAVIC/GPS receiver Wi-Fi/Bluetooth Power Supply Module Space Applications Centre, ISRO, Ahmedabad 10 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats The Subsystem specifications are given below for development purpose and indicative. The vendor has to build the terminal according to above technical specifications. Antenna System: The terminal antenna should have near omni directional coverage and smaller in size with low weight configuration. The specification of antenna should be as follows: Serial No. 1. 2. 3. 4. 5. Parameter Value Frequency (GHz) Tx Band 2.658 - 2.68 Rx Band 2.56 - 2.59 Gain (dB) over ± 45 deg. Tx Band 2.5 dBi Min. Rx Band 2.5 dBi Min. Axial Ratio (dB) over ±10° Rx Band <3dB Tx Band <3dB Return Loss Rx Band Better than 17dB Tx Band Better than 17dB Rx Band RHCP Tx Band RHCP Polarization S-band RF Frontend: The block diagram of the RF Frontend is shown below: Antenna Port RF Switch LNA Power Amplifier S-band modulated output BPF Receive Input Figure 3: RF Frontend for 2-Way data Terminal for MSS Band Space Applications Centre, ISRO, Ahmedabad 11 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats In order to meet the overall terminal specifications, the major specifications of the RF Frontend are envisaged as follows: Table 2: Specifications of RF Frontend Module SN Parameter Specification 1. Tx Frequency 2658-2680 MHz 2. Rx Frequency 2560-2590 MHz 3. Tx Power +33 dBm at antenna port 4. Tx input 0 dBm ±1 dB 5. Rx Chain Gain 50 dB min. 6. Tx-Rx isolation 50 dB min. The above specifications are as part of general design guidelines and vendors are free to choose devices to meet the overall performance of the terminal. Baseband with RF transceiver system Baseband with RF transceiver sub-system consist of S-band RF transceiver, Digital Modem & controller. The role of baseband processor would be configuration, monitoring & control of Modem, RF Transceiver & other components on the board along with processing of data. This section will be responsible for reconfiguring the RF frontend for receiving/transmitting RF signals and providing demodulated data to user after deformatting and demodulation by Modem/SDR. The baseband section will also be responsible for RTC synchronization, protocol implementation, power management of terminal etc. operations. The baseband processor will be responsible for acquiring data from GPS/NAVIC, data will be processed & formatted by baseband processor & given to the Modem at regular interval of as fast as 250ms for TDMA burst synchronization. The vendor has to design and build baseband which can accurately do burst time synchronization using GPS of minimum 250 ms duration with an accuracy better than 1 ms. Baseband processor communicates with several other user interfaces via UART/SPI. It should also have support for connecting external LCD/ Keypad. This terminal is mast mountable so it will be operated remotely using a smart phone via Wi-Fi/Bluetooth interface on the hardware. The hardware incorporates a RTC for GPS/NAVIC synchronization & to provide interrupts for transmission. RF transceiver section will receive signal at S-band, down-convert it & digitize into 12-bit. Digitized received signal given to modem, wherein it demodulated & decoded. Final received Space Applications Centre, ISRO, Ahmedabad 12 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats digital data is given to baseband processor for further processing. Reverse signal flow is applicable in transmit path. The block diagram of this subsection is given below: Figure 4: Baseband with S-band transceiver The baseband card with S-band transceiver should meet following specifications: Table 3: Specifications of baseband card with S-band transceiver Sr. No. Parameter Value General Proposed baseband card will have built-in S-band transceiver, Modem and controller in most miniaturized form factor. The hardware should be battery operated with built-in charging capability to have standalone operations as per specification given. 1. 2. Frequency (GHz) Receive Frequency 2.56 – 2.59 Tx output Frequency 2.658 - 2.68 Built-in LO Frequency Programmable LO step size 10 Hz min. 3. Nominal Input Level -80 dBm 4. Rx Chain Gain Programmable Space Applications Centre, ISRO, Ahmedabad 13 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Tx Output Level 0-6 dBm 5. Modulation QPSK 6. RF Transceiver AD9364 or equivalent 7. MODEM SDM ASIC from ISRO / Can be implemented on any SDR or FPGA as well 8. Power Supply DC Supply (battery operated with built-in charging capability) The transceiver specifications are based on ISRO implemented hardware; however, vendors are free to use equivalent design to meet overall terminal specifications. Notes: Modem ASIC is propriety of ISRO and it will be issued to vendors in case vendors choose this option. This modem can also be implemented by vendors on FPGA/SDR platform. In case of FPGA/SDR platform the development and usage of IP for modem will be vendors’ responsibility at no additional cost. In case the vendor wishes to use “SAC modem ASIC” in the terminals, SAC will provide modem ASIC at cost of Rs.1504.00 each as Free Issue Material [FIM] against Bank Guarantee [BG] of equivalent value from SBI / Nationalized Bank. The BG shall be valid till completion of the project. Bidders need to take this into account while submitting their quote. The FIM modem ASIC shall be collected by the vendor from SAC, Ahmedabad at their own cost. The maximum wastage of FIM modem ASIC admissible will be 10%. NavIC enabled GPS Receiver: NavIC enabled GPS receiver shall be used for position and time estimation. It is interfaced to the baseband processor using serial interface UART. Data pin of the NavIC enabled GPS receiver is interconnected with the RxD pin of the baseband processor. The specifications of NavIC enabled GPS receiver are given below: Space Applications Centre, ISRO, Ahmedabad 14 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Table 4: NavIC enabled GPS Receiver Specifications 1. Receiver type 2. Time-To-First-Fix: 3. 50 Channels, IRNSS GPS L1 frequency IRNSS L5 frequency Cold Start (Autonomous) <30 s Hot Start (Autonomous) <1s Sensitivity: Tracking & Navigation -154 dBm Reacquisition -150 dBm Cold Start (Autonomous) -143 dBm 4. Maximum Navigation update rate 1-5Hz 5. position accuracy 2.5 m 6. Configurable Time-pulse frequency range 0.1 Hz to 1 kHz 7. Velocity accuracy 0.1m/s 8. Dynamics 4G (39.2m/sec2) acceleration Power Supply Module: The Power supply module for the 2-Way MSS Terminal will provide necessary DC supply to all the sub-system and also include the battery based supply & charging interface. This module may be integrated with baseband module to achieve miniaturization and the decision to integrate is left to the vendor. The power supply to RF frontend & baseband section should be controllable to support power saving mode in case of discrete receive operation mode. The battery sizing should be done in a way to support required number of days of operation as specified earlier. The tentative block diagram for power supply module is as follows: Space Applications Centre, ISRO, Ahmedabad 15 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Figure 5: Power Supply module Block Diagram The current rating for each sub-system and selection of regulator will depend on the power consumption of the sub-systems design. The vendors are requested to build the hardware for with configurability of switching on and off the power of transmit and receive section separately. It is preferable to have selective power control for all sub-section of the transmit and receive chain for efficient power management to achieve better battery life. 2.3 Terminal smart phone Application feature All the terminals installed on boats will have in-built Wi-Fi/Bluetooth transceiver to communicate to a smartphone (preferably with Android OS). Hence, a compatible APP needs to be developed to allow communication between phone, terminal. The app would have authentication based login. The features displayed on the app may depend on the role of the user. The app shall have features such as: report generation, viewing of live tracking, location poll request, sending messages from vessel to NMS, etc. All the contents in the App should be bilingual (English/Tamil). Broadly, the features required in the smartphone App are: Alerts Viewing – It shall show the text/emergency messages sent by the user agency through the web portal. Any disaster message alert like cyclone warning, heavy rains, high tide, high wind velocity etc. should be flashed on the entire page. Message – It shall enable the person at sea to send message to his owner personally and also to control room if he needs. SOS button shall be provided, which when activated shall send SOS message with the vessel location to the hub. This should be displayed on the Application NMS portal and app and also should trigger SMS to the predetermined mobile numbers. PFZ - The Potential Fishing Zone information shall be displayed once this icon is touched. There should be an option to select radius of a circle (in Kms). Once input is given in 10 Kms, it should show all the PFZs within that radius. Space Applications Centre, ISRO, Ahmedabad 16 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Trip Declaration – This would be used by fisherman to declare information about the boat and the crew before they start a voyage and declare their return on the end of the voyage manually/automatically as they arrive on shore using geo-fencing. Drop Pin – Once touched, the coordinates of the location should be saved. There shall be an option to enter the name for that pin location. A button to share the pin location shall be given. My routes – There shall be provision to store the current route. It should also show the previous routes the fisherman has taken. Clicking on the previous route would show the distance between the present location and starting point of the selected route. A calendar option should be given so that the user can pick the dates and the app should show the trips between these dates. A button to share the route should be given. Boundary Alerts – Display the International Maritime Boundary Line and its distance from the current location. If the vessel is close to the IMBL, application/ hardware should give alert sound. My Maps - Once touched, it should open a map with Compass indicating directions in top right corner and also display current location of the boat Harbors – The location of the harbors and the distance from the nearest harbour should be shown in Kms from the current position My Boats - Once touched, it should show the boats at sea to the owner of the boat. The features displayed on the app should be displayed based on the role of the user (fisherman or boat owner). There shall also be provision to show the crew list for the selected boat to the owner of the boat Boat Owner features: The app shall display information about location and status of vessels owned by a boat owner. Details of trips taken, current and historical location and details of crew members shall be displayed. This feature may be enabled when Internet connectivity is available. It shall take all information from Application NMS. Contact Information –The contact details of concerned person in current district shall be displayed Settings – Basic settings of the app and any misc. options that needs to be added. Notes: The above features are mandatory and details of the Smartphone Application interface and protocols will be provided after placement of PO and during design review with the End User. Minor changes may be required which is mandatory for the vendors to implement. Vendors may kindly note that the S-band transceiver terminal needs firmware to be developed and ported by vendors as per ISRO defined network protocol. The protocol document will be shared by ISRO subject to Non-Disclosure agreement and upon request. The development of firmware as per protocol document is part of terminal development and no extra cost will be provided for this. Space Applications Centre, ISRO, Ahmedabad 17 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Section –B: User NMS Development Space Applications Centre, ISRO, Ahmedabad 18 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 3. User Network Management System (NMS) 3.1 Introduction The User NMS is a software to enable the system operators to manage and monitor the location of 2-Way MSS terminals installed in sub-24mtr boats. It shall be a web-based system to provide access to users and operators from any location. SAC, ISRO has developed the main Hub NMS software and Network Control Processor which is being operated by SAC/ISRO. This software remains the main controlling entity which interfaces with demodulators and modulators in Hub baseband system in Earth Station for interacting with terminals over the forward and return satellite link. It allocates resources to terminals, manages network activity and sends/receives messages from terminals. This software is a proprietary of SAC/ISRO. Subsequently as part of this RFP, a novel User NMS software has to be designed and developed which shall interface with ISRO Hub NMS software, deployed in ISRO premises, and cater to the end-user requirements. It shall provide extensive tools for monitoring and managing the activity of vessels at sea. This section provides the preliminary information and system requirements for design, development, operations and maintenance of User NMS. The system as well as functional requirements may undergo some changes due to the on-going refinement of the user requirements. Space Applications Centre, ISRO, Ahmedabad 19 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 3.2 Network Details Figure 6: Hub and User NMS network diagram The network diagram of ISRO Hub NMS and User NMS is shown in Figure 6. The elements on the top are SAC/ISRO deliverables. The data from ISRO Hub NMS will be sent to the User NMS over secure link. The vendor deliverables are shown in the bottom. The User NMS shall provide appropriate hardware and software to enable the operators to monitor the system activity over web-based desktop application and smartphone application. The computing resources will consist of high performance servers in High Availability mode, storage server, network switch, SMS gateway (as per user requirement), firewall/UTM in a rack based solution. The User NMS Data Centre will house all the data processing servers, storage equipment, networking components and IT infrastructure. The data processing software and NMS web-application will be hosted from this data centre. There will be a single data center for User NMS. This data centre will be established at user site/ control room. All the users/operators can access the User NMS (hosted from the data centre) through Internet/Intranet from any remote location in any district. Space Applications Centre, ISRO, Ahmedabad 20 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 3.3 System Architecture The system shall be designed to have three-tier architecture comprising of presentation, application data processing and data storage layer. I. Database Tier: All data, spatial and non-spatial shall be stored in database tier. Database may use Mongo DB/MySQL DB/any other suitable database which acts as the physical store for the geographic information. Application tier shall access all data from this tier and work with it in a variety of files and formats. The database/geodatabase shall have a comprehensive data model for representing and managing geographic information. This data model shall consist of a series of tables, holding feature classes, raster datasets, and attributes. II. Application Tier: GIS Map Server Module: QGIS free open source software (QGIS is preferable however vendors may propose any alternative tool during design review) shall be used to carry out the enhanced processing and display of spatial data like managing and sharing geographic information and displaying maps or other geographic information within the web application. It shall provide access to particular GIS resources and functionality, such as managing base maps, displaying map layers, creating and managing areas on map, measuring distances and areas and other related GIS map based operations. Web Application: The User NMS shall be a web based application which combines the spatial and non-spatial functionalities (which is described in detail following sections). Suitable technologies shall be explored and used for development of web application in order to meet the user requirements. The web application and GIS application may be hosted on different servers to support load balancing to improve system performance. III. Presentation Tier Presentation Tier shall offer access to the web application using following standard interfaces: (1) Standard web browser; and (2) Smartphone application Space Applications Centre, ISRO, Ahmedabad 21 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Figure 7: 3-Tier architecture of User NMS 3.4 Features and Functional Requirements of User NMS The User NMS shall provide user-friendly web based interface to system operators for performing monitoring and management activities from any location. The broad features and functionalities of User NMS are listed below Vessel Location Monitoring and Tracking The User NMS shall provide tools for monitoring of vessel location, viewing of vessel track in real time and offline mode, viewing vessel location on GIS map and also in tabular format. It shall also provide GIS tools to perform spatial analysis, such as determining shortest distance from vessel to coastline, select vessels with certain spatial conditions, etc. The NMS shall provide the following features for vessel location monitoring: Display of vessel location on different GIS basemap The vessel location shall be displayed on GIS map with option of using various basemaps. Basemap consist of a background of geographical context. Operators can change the basemap of the current map any time by selecting the suitable basemap from gallery. eg: Space Applications Centre, ISRO, Ahmedabad 22 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 23 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Real Time Vessel Position Tracking Cluster Tracking: Display vessel positions in clusters, differentiated with color grading and size, depending on the number of vessels gathered under each cluster. Vessel Position Tracking: The application shall display live position of individual vessels. It shall display the location and velocity of each vessel in a user friendly manner Space Applications Centre, ISRO, Ahmedabad 24 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Tool tip Support Suitable information about the vessel location, type and owner shall be displayed when the icon of the vessel is clicked or when user places the pointer on the vessel icon Vessel Trail Display The application shall support displaying of vessel trail in real time (current trail) or in offline mode. In offline mode, the trail of the vessel shall be displayed between the start and end times entered by the operator. Space Applications Centre, ISRO, Ahmedabad 25 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Surveillance Area Management The Application shall facilitate adding/deleting areas under surveillance on GIS map. The NMS shall enable the user to monitor the activity of vessels inside these zones. The areas shall be editable based on user convenience. It shall enable the users to create and edit custom Geofence restricted zones. Situation Awareness Alerts, Alarm Generation and Management The User NMS shall enable the user to create and manage custom alerts per restricted zone, time period, vessel type, and vessel speed, etc. It shall perform following activities: Generate alarm when a terminal approaches or crosses International Maritime Boundary Generate alarm each time a vessel enters, leaves or passes a surveillance area (or a restricted zone) Generate alerts for terminal switch off/on, cover opened, power disconnection, vessel speed, vibration, temperature alerts, etc The alarm for individual boats shall be configurable via application Generating alarm when an alert/emergency message is received from the vessel Audio-visual alarms shall be generated to alert the operator Provision for sending alerts in SMS / emails to registered users Bi-directional Communication between Vessels and Control Centre The User NMS shall enable the operator stationed at control centre to send messages to vessels in the sea. These messages can be weather alerts, PFZ, text messages or any emergency message It shall also display the messages received from vessels and generate alarms as and when necessary Report Generation and Alert Processing Space Applications Centre, ISRO, Ahmedabad 26 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Report generation in PDF/Word/Excel/CSV/HTML format and provision of various statistical tools for data analysis The types of reports shall include but not limited to the following types: o Stay time in Zone : The time that a vessel stayed inside a zone, calculated in minutes o Vessel position report : All vessels positions’ history o Messages sent to terminals o Messages received from vessels o All kinds of alarm generated and processed All reports shall include various filters which the users can apply to limit the presented data accordingly Management of fishing trips Suitable interface for entering the start/end of trip by fishermen and the details of each crew member shall be provided along with the terminal. The NMS shall enable monitoring of the fishing trip of each vessel. It shall present information about the boat, crew members, start time of voyage, end time of the voyage and any other relevant details. Terminal registration and management The application shall enable registration of terminals installed in vessels. It shall enable the users to carry out tasks such as: Entering details of terminal and vessel Adding terminal owner details Updating terminal and vessel ownership details Grouping of terminals based on type of activity or area of operation (separate tasks can be assigned for monitoring of each group of vessels) Adding permitted area/duration of operation of each terminal User Registration and Management The User NMS shall have various users, each with a specific role and privileges. The types of users and their responsibilities shall be finalized based on end-user requirements. The different types of proposed users and their responsibilities shall be: System Administrator At the highest level, there shall be a system administrator. This user shall have full rights and privileges. The system administrator can create other users, define their roles and access control list, manage the master data, configure the application etc. There shall be an Admin Panel on the NMS website for accessing these functionalities. This admin panel can be accessed via a browser or dedicated smartphone application. System Operator Space Applications Centre, ISRO, Ahmedabad 27 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats This type of user monitors the daily network operations and the activity of vessels. Operator can send messages to vessels and register new terminals. Boat Owner This user can view the current and historical data about location of the boats owned by him. He can view messages exchanged between these vessels and the control centre. He can also send messages to these vessels. This user can also view the trip details of each vessel, crew details for each trip and other related details. The NMS shall have following features related to user management: Access to the functionality of the application will be controlled based on the user type The system must allow the user to create / update / soft-delete user and user profile The specific tasks that a user can perform shall be defined by the system administrator. The NMS shall provide for role-based control for the functionality within the system. The NMS shall allow changes to security attributes for groups or users (such as access rights, security level, privileges, password allocation and management) to be made only by super-user System shall allow user to track boats on daily basis and generate daily/weekly/monthly reports of vessel position/ other parameters etc User Interface Requirement The User NMS shall be a web-based software which shall be hosted over Internet and use SSL based encryption. The NMS application shall be viewed from the following standard interfaces: 1. Standard browsers on desktop computers 2. Application for viewing NMS on smartphones (preferably with Android OS) The various features and functionality of application and smartphone app will be activated based on the role of the user. Different types of users can exist like administrator, normal users/operators and boat owners. The features of NMS and smartphone application will be finalized based on end-user requirements. The user interface of the application shall have following features: The users can access the data only after successful authentication. System should allow a maximum of three attempts to login in case of failed to login. This should be followed by a period of access denial The user interface shall be user friendly, aesthetic and intuitive Suitable features for network security shall be established (hosting over HTTPS, encrypting of data transmitted between client and server) The NMS shall best viewed with minimum 3 standard web browsers (IE, Firefox, and Chrome). All interface/pages performing similar functionality will have consistent look and feel. Space Applications Centre, ISRO, Ahmedabad 28 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Appropriate titles shall be given to each page. The titles will specify the functionality of the Page. Navigation facilities will be provided to navigate from one page to another page with minimum number of clicks System should allow the user to regenerate a lost password/reset password with set of hint questions 3.5 Operational Requirements Data Archival Data shall be archived as per the archival policy stated by the end user. Minimum 1year data needs to archived. Provision for regular data backup shall be provided. Data recovery mechanism shall be worked out for data restoration in case of any failure Capacity Requirement The User NMS shall support the monitoring of approx. 10,000 terminals. Suitable mechanisms shall be built in the software to for displaying and managing large volumes of data in an optimum manner with minimum processing delay. Interface between ISRO Hub NMS and User NMS Data exchange between User NMS software and ISRO Hub NMS software shall be done over a secure link using a suitable protocol (FTP/SFTP/TCP sockets, etc) which shall be finalized later. Example of data exchanged between ISRO Hub and User NMS: Data received from vessels (position reporting, emergency/text messages) Data to be transmitted to vessels (messages, etc) Terminal registration information Any other data Notes: The User NMS shall interface with INCOIS server to take Potential Fishing Zone data and with IMD server to take weather alerts data. This data shall be appropriately formatted and sent to ISRO Hub NMS for forwarding to terminals. Appropriate leased line connectivity (min 10Mbps) between ISRO Hub at Delhi (DES) and User premises at Chennai to be established by the vendor. The vendor has to quote for the leased line rent and associated equipment cost as a separate line item in the budgetary quote The User NMS shall also have feature for future extensions like data intake from or data forwarding to other authorities/agencies/organizations. It shall have the ability to combine information from a range of different data sources also (vessel devices, sensors, AIS, etc.) NMS Website Security Requirements Space Applications Centre, ISRO, Ahmedabad 29 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats The NMS website shall be designed to provide secure access to authentic users over Internet/Intranet. Steps shall be taken to ensure that website security is not compromised The User NMS website may undergo security audit by an external agency to ensure that it is not vulnerable to security threats when hosted over Internet/Intranet. Vendors are advised to follow standard coding practices and to incorporate security features like hosting the website over SSL (HTTPS), etc. User may opt for third party certification if needed. Vendor has to support any software change to meet the certification requirement within warranty period. The vendor has to setup sufficient infrastructure to give secure access to users and preserve data security General Requirements The vendor has to ensure that the system is operational 24*7 All sub-systems (servers, network switches, storage) shall have proper redundancy. Typically, all servers shall be operated in HA mode and external storage shall be appropriately RAID configured The vendor has to provide adequate training for NMS operation and maintenance to user agency. The vendor has to depute one software engineer to provide training and support during initial operations for a period of 4-6 weeks as part of NMS software deployment plan. This should be included in NMS development cost. Space Applications Centre, ISRO, Ahmedabad 30 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Section –C: Scope of Development and Project Execution Space Applications Centre, ISRO, Ahmedabad 31 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 4. Detailed Scope of Work Terminal The vendor is required to develop hardware, firmware and software solution for 2-Way MSS Terminal (as a single packaged unit suitable for marine environment) as specified in Section-A and development User NMS software as per block diagram, specifications & technical details provided in Section-B. To provide more visibility on the work to be carried out by the vendor, the requirements are defined/ mentioned broadly in table-5 and table-6 below. It is to be noted that ISRO will review the hardware design like schematics, Gerber files, and package design and fabrication details; NMS software, Design Documents etc. and provide necessary feedback for improvements. However, the responsibility of meeting all functional & technical specifications shall lie with the vendor. Table 5: Scope of work of terminal Vendor Responsibility ISRO/User Responsibility 1. Hardware Design including schematic, layout design, Review of hardware design Generation of Gerber files & PCB fabrication after necessary simulations and analysis such as signal integrity, power integrity & thermal analysis etc. with component procurement and mounting. Preparation of Hardware Design documents mentioning hardware design cycle, Bill of Material (BOM) all necessary design documents (Schematic, PCB, Gerber files) of 2. Preparation of Mechanical Design suitable for marine Review environment (IP-67 Complied). Preparation of package design Mechanical Design documents including all necessary design files mechanical 3. Firmware design for all user interfaces/peripherals of Review of firmware design terminal, configuration of RF Transceiver, Modem & Protocol implementation configuration, ON/OFF control for RF section (RF Switch, LNA, PA) & firmware development pertaining to protocol document to meet the functional requirement of the Two Way MSS terminal. The protocol document will be provided at the time of design review under NDA. Preparation of Firmware Design documents including all necessary design files, tool-chain etc is Space Applications Centre, ISRO, Ahmedabad 32 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats responsibility of vendor. 4. Prepare the Acceptance Test Plan (ATP) document and To review the ATP with make presentation to the technical committee appointed end-user participation by ISRO, if needed. Changes suggested by ISRO technical committee in ATP should be implemented and are binding on the vendor 5. DC testing, functional testing of the fabricated proto Review of test reports as per hardware as per ATP. given ATP. Production clearance on testing of proto unit 6. Design, development, testing, operation, maintenance Field Performance Review and upgradation of Application for smart phone to with User agency communicate to the terminal as per protocol document provided at the time of design review. 7. Field trial for functional verification as per protocol Field Performance Review documents of developed proto hardware units with jointly with user agency. smartphone application ( 25 number of terminals by prime bidder) 8. Perform acceptance tests as per approved ATP Review and Approval of document. Any bugs / inconsistency found shall be ATP results and Field resolved by the vendor. Performance. 9. Manufacture of remaining terminals. Delivery and ISRO to certify through end installation of software and hardware at end-user site. user agency to approve 10. Maintenance/repair of terminals during warranty and User AMC maintenance plan the Table 6: Scope of work of NMS Vendor’s Responsibility 1. To understand, analyze and finalize the software requirements after interaction with end user and generate Software Requirements Specification (SRS) document. To prepare software design and generate Software Design Document These documents shall include details regarding protocol details, interface details, operational details, system details Space Applications Centre, ISRO, Ahmedabad ISRO/User Responsibility To review the Software Requirement Specifications and Software Design Document and conduct design reviews 33 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 2. Development and testing of NMS software and To review the test report. smartphone application To implement the interface Provide the test reports for all sub-systems /software related updates in ISRO Hub NMS software 3. Submit a comprehensive list of deliverables along with the offer with price masked for the proposed configuration. Provide requirement of space for equipment, electricity and thermal load, airconditioning etc. Vendor shall provide a list of inventory of critical spares, which the vendor will maintain for maintenance of services, along with offer. The selection of the sub-systems should be done in a manner to ensure the continuity of service for at least 10 years. To review the list of deliverables including all software (OS, source code, database application, etc) and all hardware Procurement of required software and hardware including server, storage, switches etc. Server machine should be configured in HA configuration. Sufficient redundancy shall be planned in all hardware components 4. Prepare the Acceptance Test Plan (ATP) document To review the ATP documents and make presentation to the technical committee appointed by SAC, if needed. Changes suggested by SAC in ATP should be implemented and are binding on the vendor 5. Delivery and installation of software and hardware at To review the ATP with endend-user site. user participation On-site testing of the complete system comprising of hardware and software as per the requirements given in this RFP Perform acceptance tests as per approved ATP document. Any bugs / inconsistency found shall be resolved by the vendor 6. Conduct operator/end-user training. Provide operations manual , user manual 7. Supply documentation, relevant OEM certificates, Review all documents performance report of all subsystems and manuals in hard and soft copies Vendor shall submit comprehensive operation and maintenance plan for services during warranty period Space Applications Centre, ISRO, Ahmedabad 34 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 8. Operation and maintenance of User NMS Review any new additions in software, review the updated Provide 24x7 technical support as and when required requirements and protocol during warranty period. Vendor shall provide documents resolution of all software bugs during warranty period and shall agree for addition of new features in software arising during operational phase based on user feedback Note: Above table mentions the major work share plan. Vendors must note that this RFP is for development, field installation of terminal and User NMS for intended applications. Minor change is scope of work which may be needed to meet the end objective of the project and accommodated without any additional cost. 5. List of Deliverables & Delivery Schedule List of Deliverables (Terminal Hardware): S. No Item Description Qty. Remarks 1. Packaged Proto units along with installation mast/ structure and accessories 20 To verify the design, RF parameters, environmental specifications, satellite link and field performance as per PO quantity (prime bidder / secondary bidder) 2. Packaged Final units with installation mast/structure and required accessories 2750/ 1375/ 5500 Packaged Terminal to be delivered at user site as per PO quantity (prime bidder / secondary bidder) 3. Software/Firmware of all the peripheral & components in source form 1 set Soft copy + hard copy 4. Circuit schematics, Gerber for PCB, Drilling details, component mounting details, component list, mechanical design file & document Package design document 1 set Soft copy + Hard copy 4. All documents (Design document including schematic, BOM etc., ATP document, Factory test result of each unit , User Manual , environmental test results etc.) 1 No. (Hard & Soft Copies) Note: Space Applications Centre, ISRO, Ahmedabad 35 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 1. All the terminals shall be delivered & installed on boats located at 16 coastal district in Tamil Nadu. Minimum 30 terminals will be provided for installation by user agency on daily basis. 2. All the accessories for terminal installation will be part of terminal deliverables and must be mentioned separately. 3. It is responsibility of the vendor to install the terminal in field. However, user agency will be responsible for making boats available and all logistics clearances required for installation. 4. Vendor to co-ordinate with user agency for dispatch, storage and installation of terminals. 5. The above deliverable is indicative. Necessary accessories, cable, adaptors, drivers etc. required for terminal installation and operations have to be delivered along with terminals. This needs to be discussed and finalized at the time of design review with user agency & ISRO. 6. ISRO intends to involve more than one Indian industry for this development. The prime bidder will be responsible for supply of minimum 2750 terminals (MOQ) and user NMS software development. Additional qualified vendors (max. 2) may be provided an opportunity to develop and supply 1375 terminals (MOQ) each if found technically and commercially suitable by the technical committee. 7. Vendors to note that the proto units are additional to the production units. 8. User sites are mentioned in Annexure III. Space Applications Centre, ISRO, Ahmedabad 36 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats List of Deliverables (User NMS): S. No Item Description Qty Remarks 1. Data processing servers 4 2 node cluster in HA configuration: 1st cluster for Geo-Information server and 2nd cluster to host Application server 2. Dual controller external Storage 1 min. 5 TB usable in RAID 6 3. Networking components (10G/1G switch, cables, etc) 10G switches for data processing rack (2 main + 2 redundant), 1G switches for user network (2 nos.), quantity may be updated as per user requirement 4. Security devices: Firewall / UTM devices 2 5. Desktop computers for operators at Control Centre with 42” LED display and web camera 7 6. Wall mounted display system (55 inch or more) 7 7. All Software executable and source code 8. Rack with KVM switch and console 9. Other control room IT infrastructure and power supply/UPS related accessories and devices To be connected to operator computer to display location of boats/ NMS dashboard NMS s/w, smartphone app s/w 1 As per requirement 10. Documents prepared in all steps of development process. a. System (both software and hardware) requirement specification. b. Detailed software design. c. Test plan and procedure. d. User manual, operational & debugging manual Note: Since the User NMS is going to be operational on 24 x 7 basis, necessary and sufficient redundancy shall be planned by the vendor for critical components. Broad specifications of computer systems and other IT infrastructure for NMS data center are given in Annexure-I. The final list of specifications will be reviewed and finalized at the time of design review. Space Applications Centre, ISRO, Ahmedabad 37 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Field Installation & Terminal Maintenance: Terminal Installation is an integral activity to be undertaken by vendors. The terminals are to be installed across the state of Tamil Nadu at 16 identified locations. Under normal circumstances, user agency will provide approx. 30 boats for terminal installation on daily basis at a given site. Vendor has to clearly specify the standard list of items supplied with terminals pertaining to installation and also mention any additional cost of installation for additional accessories (like additional cable, connector etc.), if applicable. It is anticipated that installation charges to be comprehensive for smooth execution of this project. Vendor should clearly bring out any dependency to carry out installation work. It is envisaged to have user terminal depot at six (6) districts of Tamil Nadu. Limited number of terminals may be proposed to be stationed there as immediate replacement of faulty units. This will be finalized at the time of design review in consultation with user agency. It is envisaged that vendor will carry out the repair work at a central location/ their facility within a stipulated time period. The time to repair should be specified by the vendor. Delivery Schedule & Milestone Review The supplier shall deliver all deliverable items within 30 weeks from placement of order. The schedule break up shall be provided with the proposal. The duration of ATP and fixing of any problem should be within above specified duration. No extension in delivery schedule will be granted without a valid reason approved by ISRO. There will be regular review of the complete activities of vendor by ISRO from time to time as per the details given in Tables below. T0: Date of order acceptance but not later than 5 working days from the date of Purchase Order Space Applications Centre, ISRO, Ahmedabad 38 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Development Schedule (Terminal) Sr. No. Activity Milestone Time (in weeks) 1. Preliminary Design Review T0+2 2. Hardware/ software design completion (Schematic, Layout, SDD, FDD document etc.) T0+6 3. Smartphone application development 4. Fabrication and testing of hardware development-unit & firmware development 5. Mechanical Package Design 6. Fabrication & testing of proto unit 7. Manufacture and supply of 25 /15 Proto-units for Field Testing T0+18 8. Field trial and review of trial results for production clearance T0+20 9. Commencement of production & installation of remaining units 10. Delivery of all terminal hardware to user depot T0+24 onwards T0+30 Development Schedule (User NMS) Sr. No. Activity Milestone Time (in weeks) 1. Preliminary Requirements Review and Finalization T0+2 2. Software Requirements and design document Finalization T0+4 3. Development of software 4. Software testing 5. Installation of hardware and software on-site T0+16 6. On-site Integrated ATP T0+18 7. Software operation and maintenance Space Applications Centre, ISRO, Ahmedabad T0+20 onwards 39 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Review Milestones: Sl. No. Milestone Schedule 1. Preliminary Design Review (T0 + 2) weeks 2. Review of Final Terminal Hardware Design (T0 + 4) weeks Document, Software Design Document, ATP Document for Terminal & NMS Software, Package Design etc. 3. Review of Proto Terminal Hardware, NMS T0+14 weeks Performance 4. Review of Field Result / Proto Performance and T0+20 weeks NMS Performance 5. Review of Production and Installation plan T0+22 weeks 6. Bid Submission Guidelines, Project Execution and General Terms & Conditions Bid Submission Guidelines Indian Vendors, as per Order No. P-45021/2/2017-PP(BE-II) dated 04.06.2020 issued by Department for Promotion of Industry and Internal Trade, Ministry of Commerce and Industry, Government of India [copy attached-Annexure IV] and with minimum 5 yrs. past experience in design and development of RF and digital system of similar type of projects only are requested to quote for this RFP. Vendors are requested to provide necessary documentary proof along with their bids. This is a two-part tender. Vendors are requested to submit the technical and commercial bid separately. The Technical bid should contain detailed of list of deliverables with price masked. Any disclosure about price in technical bid will disqualify the quote for commercial bid opening. A pre-bid meeting will be arranged after two weeks (tentatively on 1-Oct-2020) of publication of this RFP. The pre-bid meeting will be held on virtual mode and the interested bidders are required to inform the details of the participants vide email to “pso_h@sac.isro.gov.in”. The details of the meeting will be informed subsequently. All participating vendors will have to demonstrate their experience and terminal development capability by means of participating into a demonstration as per details given in Annexure-II on No Cost No Commitment (NCNC) basis. NCNC demonstration is mandatory for consideration of technical and commercial bid for further processing. The performance of NCNC trial and vendor capability will be evaluated by a technical committee and bids of all competent vendors as adjudged by the technical committee will be considered for further processing. Space Applications Centre, ISRO, Ahmedabad 40 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Vendors willing to participate in NCNC demonstration are requested to send their willingness with suitable dates. All relevant technical details for demonstration will be shared thereafter. The date of NCNC demonstration should not 23-Oct-2020. All technically qualified proposals will only be considered for price bid opening. The vendors are requested to go through the RFP thoroughly and offer compliance/noncompliance of each requirement (point by point). In case of non-compliance, the deviation from the specified parameter shall be furnished and for compliance the complete details about parameters, vendor specifications (better or similar) shall be provided. Necessary documentary evidence like datasheet, field result, etc to be provided. All the design details provided in this document are to be treated as guidelines and the vendor can propose their own solutions in order to meet above specifications in their proposals. Vendors may further note that SAC (ISRO) also reserves the right of not considering an offer, if there are any deviations in the commercial and/or general terms and conditions offered against the requirements as per this RFP, even if the offer is technically suitable. In case the vendor wishes to use “SAC modem ASIC” in the terminals, SAC will provide modem ASIC at cost of Rs.1504.00 each as Free Issue Material [FIM] against Bank Guarantee [BG] of equivalent value from SBI / Nationalized Bank. The BG shall be valid till completion of the project. Bidders need to take this into account while submitting their quote. The FIM modem ASIC shall be collected by the vendor from SAC, Ahmedabad at their own cost. The maximum wastage of FIM modem ASIC admissible will be 10% ISRO reserves the right for entering into parallel development contract for development with more than one vendors. The prime bidder (L1) will be responsible for supply of minimum 2750 terminals (MOQ) and user NMS software development. Additional qualified vendors (max. 2) may be provided an opportunity to develop and supply 1375 terminals (MOQ) each if found technically and commercially suitable by the technical committee and upon matching the L1 price. All vendors are requested to submit their bid in following format: Table 7: Commercial Bid Format Sl. No. 1. Item Description Terminal Cost Qty. per terminal basis for slab quantity: Cost (INR) Remarks Including development and 1 year standard warranty (a) 1-1000 (b) 1001-5000 (c) 5001-10000 2. NMS Hardware Software Cost & 1 Lot Space Applications Centre, ISRO, Ahmedabad Including development and 1 year standard 41 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats (As per specified) BOM/ List warranty (Additional NMS hardware warranty as provided by OEM should be passed on to the user) 3. Terminal Cost Installation per terminal basis 4. Leased line between DES 1 year and DOF, Chennai (Rental with Interface equipment) 5. AMC for additional 2 per terminal per years for terminals year basis Based on need AMC contract will be finalized and executed by user separately. 6. AMC for additional 2 years for NMS hardware Per year basis and software Based on need AMC contract will be finalized and executed by user separately 7. Extension of leased line Per year basis for additional 2 years Based on need AMC contract will be finalized and executed by user separately Commercial offer shall have validity for minimum 4 months. Detailed payment terms and other financial details must be mentioned in the proposal. The criteria of lowest bid (L1) or Prime vendor will be based on Terminal cost for MOQ (2750 terminals, Ref: Sl. No-1 Table 7) , NMS Hardware and Development Cost (Sl. No-2, Table 7) and Installation cost of 2750 terminals (Sl. No-3, Table 7) and Cost for leased line (Sl. NO 4, Table 7), AMC for additional 2 years for terminals (Sl. No-5, Table 7), AMC for additional 2 years for NMS (Sl. No 6, Table 7) and Extension of leased line for additional 2 years (Sl. No. 7, Table 7). While comparing the prices an amount of Rs.1504.00 per modem ASIC will be added to the unit price for the bidders who are proposing to use modem ASIC by SAC. The AMC contract as requested in RFP post completion of warranty will be executed by User agency separately. Vendors should also submit their willingness and an undertaking in writing that they agree to supply only terminals for an MOQ of 1000+ terminals based on mutually acceptable terms & conditions. This declaration should be submitted with the bid. Space Applications Centre, ISRO, Ahmedabad 42 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats This is a time bound activity and delivery of the end product should not exceed 30 weeks in any case (20 weeks for proto demonstration in field and 30 weeks for delivery of all terminals). An LD clause will be applicable beyond delivery dates, if violated without valid reasons approved by ISRO. Delivery schedule and dependency should form a part of proposal. Post successful completion of POC and clearance for terminal production vendor will be required to supply the terminal hardware to 6 locations across Tamil Nadu as specified by user department. Payment shall be made as mentioned below: Sl. No. Item Description Payment terms 100% of the terminal cost on pro-rata basis against delivery at User site and submission of Pre-inspection Certificate. 1 Terminal 2 NMS Hardware Software 3 Terminal Installation 4 Leased line between DES 100% Payment against Installation & usage at Site and DOF, Chennai (Rental with Interface equipment) 5 AMC for additional 2 Payment of AMC for terminals and NMS will be made on yearly basis at beginning of the year post completion of years for terminals Warranty by the user agency through a separate contract. AMC for additional 2 years for NMS hardware and software 6 7 & 100% Payment against Delivery, Installation & ATP at Hub Site 100% Payment on Pro-rata basis against Installation at user Site Extension of leased line Payment of lease line charges after completion of the first year will be made on yearly basis at beginning of the year for 2 years by the user agency through a separate contract. General Terms and Conditions All information provided by ISRO should be treated confidential and shall be used only for the purpose as mentioned. The hardware design details (schematic, BOM, Layout, Gerber, packaging details etc. in original form), software design details (including source code of all software with all platform and compilation details) and Android APP (in source form) will be deliverables and it will be the intellectual property of User/ISRO. Its re-use will be subject to written permission from User/ISRO. Space Applications Centre, ISRO, Ahmedabad 43 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats The vendor shall understand that this is a manufacturing cum development activity and minor changes in functionalities are expected as per field deployment needs. The vendor shall accommodate such changes during development or acceptance or activities at no extra cost. The vendor is also responsible for resolving any operational issues. No data, during testing and operational phase, shall be disclosed to any outside party without the consent of User/ISRO. The data shall be treated as confidential. The vendor shall provide warranty for 1 year for terminals for any defects in material or workmanship. Warranty period for terminals starts after successful installation of 75% of the ordered terminal quantity or within 2 months of delivery of 100% of the ordered terminal quantity, whichever is earlier. This date will be taken as start of warranty for all terminals. Warranty period for NMS hardware and software will start after successful completion of ATP at user site. In case of any problem, software/hardware modification if required during warranty period shall be done free of cost. It is mandatory that in case of hardware failure, the terminal repair and maintenance has to be provided by vendors as per mutually agreed terms and conditions. The vendor has to provide warranty for user NMS software for 12 months. Any bug arising during this period or any performance issue observed during this period has to be resolved by vendor at no additional cost. The vendor has to provide adequate training and software walk through for NMS operation and maintenance to user agency. The vendor has to depute one software engineer to provide training and support during initial operations for a period of 4-6 weeks as part of NMS software deployment plan. This should be included in NMS development cost. The major milestone regarding this tender are as follows: S.No Major Milestones Dates 1. Pre-Bid Meeting (Online) 6 October, 2020 2. NC-NC Trials (Through SAC Hub & vendor site) (Each Vendor to coordinate with SAC for exact date) Bid Submission Before 23 October, 2020 3. 26 October, 2020 (15.00 hrs.) Annexure-I Technical specification details of Server, Desktop Computers, Display, Storage, Rack and Networking Components Sr. No. 1. Rack mount Server: Item Description 1. Chassis Rack Mountable Space Applications Centre, ISRO, Ahmedabad 44 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 2. Processor 3. No Processors Chipset 4. High end server with Intel Xeon Gold Processor with 20 cores or a better configuration of 2 OEM Server Motherboard based on Intel compatible chipset or better (Dell/Oracle/Lenovo/ HP/Fujitsu) 5. Memory 128 GB or higher DDR4 2666GHz Memory or better 6. Hard Disk 2TB or more 10K RPM SAS, 12Gbps hot plug drive Up to 10 nos. 2.5” HDDs. 7. RAID RAID Controller should be configured with 2GB Flash Backed cache Controller and should support Raid 0, 1, 10, 5 8. DVD Internal DVD RW 9. Ethernet A. 2 nos. 1 GE Base-T ports Ports B. 2 nos. 10 GE Base-T ports C. All above with 3m copper Patch cords (CAT 6a/CAT 7) 10. I/O Ports Min. 3 x USB 3.0; dedicated management port, min. 1 COM port 11. Remote Embedded features that help to manage Servers in physical, local and Management remote environments, operating in-band or out-of-band, with or without a systems management software agent 12. Redundant Redundant hot swappable power supplies. Power Supply 13. Redundant should have hot-swap redundant cooling fans. Fans should automatic Cooling adjust speeds depending on the temperature inside the server chassis Fans 14. Operating RHEL 7.x latest version and HA/Cluster software, 3 years premium System support. 15. Certification Microsoft Windows 2016, RHEL 7.x 16. Warranty 5 years comprehensive onsite warranty with Advance Part replacement and HDD retention. 2. External Storage: Sr. Item Description No. 1. Make NetApp/DELL-EMC/Hitachi/HP/Fujitsu/ Lenovo 2. OEM PQ The Storage System OEM should be listed in the Top 5 of IDC/Gartner latest Report. 3. Storage Minimum 5TB Usable storage space using min. 1.8TB SAS 10K Capacity RPM HDD in RAID 6. Min. one Global Hot Spare. Scalable to 120 drives without upgrading/changing the controllers. 4. Storage Block Storage System with iSCSI and Fibre Channel protocol Support Type 5. Controller Dual Hot-swappable Active-Active Controllers. Each Controller shall have min. dual core 2.2 GHz CPU. 6. Cache 16 GB memory spread across both controllers. Minimum 200GB SSD read cache 7. RAID Storage System should support RAID 1, 5, 6, 10. 8. Host Storage should support minimum 4 ports 10Gb iSCSI Base-T / 4 ports Space Applications Centre, ISRO, Ahmedabad 45 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 9. 10. 11. 12. 13. Connectivity per Controller Backend Connectivity Total Aggregate Storage Bandwidth No Single Point of Failure Power Supply Warranty 3. 10G Switch: Sr.No. Item 1 Make 2 Architecture 3 Layer 2 / Layer 3 features 5 Warranty 4 Standards and Compliance 10Gb iSCSI SFP+/ 4 ports 16Gbps FC/ 4 ports 12Gbps SAS per controller. The offered type of connectivity should be compatible with mentioned host server interface. 12Gbps SAS Proposed Storage System should ensure a minimum total aggregate bandwidth of 1000 Mbps on a 90% Write & 10% Read Video Management Application Workload (Will be verified during ATP). System should have redundant and field replaceable/hot swappable modules for controllers, hard disks, fans and power supplies. Dual Redundant Power Supply 5 years comprehensive onsite warranty with Advance Part replacement and HDD retention. Description CISCO/ARISTA/JUNIPER/DELL-EMC/HP/Lenovo Switch should be DC/Enterprise Class supporting internal dual hot swappable Power supply and fans with front to back airflow cooling offering 28T x 1G/10G-T Ports, Populated with 2 x 40G-SR optic and 10 Mtr MTP/MPO MMF OM4 cable. Switch should be non-blocking architecture with nano second latency, 4000 Active Vlan, 160K MAC, 64K routing IPv4 and IPv6 entries and 8K Multicast in hardware, Dynamic Router feature with PIM-SIM, PBR for IPV4 and IPV6, RSPAN, Per port Broadcast and Uni-cast storm control, IP base network security and advance QoS. 5 years comprehensive onsite warranty with Advance Part replacement and HDD retention. IEEE 802.1D (Bridging, STP), IEEE 802.1p (L2 Prioritization), IEEE 802.1AB (LLDP), IEEE 802.3 (10 BASE-T specification), RMON I/II, SNMP v3, RoHS Compliance. 4. Server Rack & KVM, Console: Sr. Item Specifications No. 1 Rack 42 server/ storage Rack and PDUs with all necessary accessoriesa. Rack should be configured with two nos. of basic PDUs, single phase, each PDU with least 12 C13/C14 sockets and 2C19/C20 stockets with power cable. At Least 2.5 Meter input cord with 16A industrial sockets. Rack and PDU should be from same manufacturer. Space Applications Centre, ISRO, Ahmedabad 46 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 KVM switch and console b. Overall rack depth should be min. 1000mm and load carrying capacity is min.600 kgs. Rack should be fitted with front & rear perforated doors, 4 nos. cooling fans c. Vendor has to provide necessary cables and any other relevant item required for housing. ISO certification from rack manufacturer should be attached a. 8-port IP KVM Switch, foldable 17 inch LED/LCD KVM Monitor. b. KVM Switch can be accessible remotely over LAN. c. KVM Switch shall support VGA interfaces. d. The monitor shall be with keyboard, touchpad. e. 3 meter length of KVM cables as per requirement. 5. Desktop Computer for Operator Console: Sr. Item Specifications No. Form Factor Desktop Processor Description Intel Core i7 RAM 16GB or better Secondary memory 1TB or better Type of Ethernet Ports Gigabit NIC Display Size (cm) and 42” LED Type Speakers Built-in USB Min. 6 x USB 3.0, at least 2 at front side Optical Drive DVD R/W Graphics card Dedicated/Discrete (4GB or better) Audio Port Audio In and Audio Out are required Keyboard and Mouse Standard optical mouse and keyboard Operating System Latest Windows Professional Web Camera In-built in monitor/ External 5 years comprehensive onsite warranty with advance Warranty part replacement. 6. Wall mounted Display monitors: Sr. No Item Specifications 1. Screen size 55” inch or more 2. Display LED Type 3. Resolution Ultra HD 4. Connectivity HDMI, USB, LAN 5. Built In Yes ( 2 nos) Speakers 6. Smart TV Yes (preferable) 7. UTM Unified threat management devices: Quantity 2 nos Space Applications Centre, ISRO, Ahmedabad 47 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Note: All the above specifications are indicative. The vendor may offer/suggest better configuration as per the proposed requirements and network configuration Space Applications Centre, ISRO, Ahmedabad 48 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Annexure-II No Cost No Commitment(NCNC) Development Capability Demonstration As part of the mandatory NCNC demonstrations participating vendor has to demonstrate the following: 1. The transmitter and receiver hardware functionality and RF performance as per tender specification at bench level. A duly certified report with complete measurement to be submitted by the vendor to the technical committee. 2. Vendor should be able to transmit a given golden reference payload data at specified transmission rate in TDMA mode (every 500 ms / 1 Second) at data rates of 600 bps/ 1200 bps/ 2400 bps. This transmitted data should be successfully received over SATCOM link at ISRO Hub at Ahmedabad. 3. Vendor should be able to receive and decode a continuous TDM frame at 9600 bps being transmitted over SATCOM link with QPSK modulation and rate ½ FEC decoding. The vendor should be able to successfully receive and decode the continuous TDM frame being transmitted from ISRO Hub 4. All the above Transmit and Receive functionality to be demonstrated in ISRO available or provided satellite link or as decided by ISRO technical at that time. 5. Reception of real-time NavIC enabled GPS data and transmission over SATCOM link in real-time is desired. Space Applications Centre, ISRO, Ahmedabad 49 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Annexure-III List of User Sites A. Location of Terminal Depot a. Chennai Fishing Harbor b. Cuddalore c. Nagapattinam d. Ramanathapuram e. Thoothukudi f. Nagercoil B. Location for Terminal Installation 1. 2. 3. 4. Chennai Neelankarai Cuddalore Villupuram 5. Nagapattinam(N) 6. Nagapattinam(S) 7. THANJAVUR 8. Pudukottai 9. Ramanathapuram(N) 10. Ramanathapuram(S) 11. Mandapam 12. Rameswaram 13. Thoothukudi 14. Radhapuram 15. Chinnamuttom 16. Colachel C. Location for User NMS Display & S/W Installation (Display, Web Camera etc) a. Directorate of Fisheries, Chennai (Installation site of User NMS Data Center) b. O/O Joint Director of Fisheries (Regional), Chennai c. O/O Joint Director of Fisheries (Regional), Cuddalore d. O/O Joint Director of Fisheries (Regional), Nagapattinam e. O/O Joint Director of Fisheries (Regional), Ramanathapuram f. O/O Joint Director of Fisheries (Regional), Thoothukudi g. O/O Joint Director of Fisheries (Regional), Kanyakumari Space Applications Centre, ISRO, Ahmedabad 50 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Annexure-IV Space Applications Centre, ISRO, Ahmedabad 51 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 52 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 53 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 54 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 55 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 56 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 57 RFP for Development & production of 2-Way MSS Terminal and User NMS for tracking of sub-24m boats Space Applications Centre, ISRO, Ahmedabad 58