Value of SAP Cloud ALM SAP SE February, 2022 PUBLIC What is Application Lifecycle Management (ALM)? Application Lifecycle Management is everything you need for implementation and operations ▪ Accelerate GoLive Implementation Build Test the configuration the quality Design Deploy business processes to production ▪ Minimize Disruptions ▪ Reduce Cost of Ownership Automate Detect problem resolution incidents Correct Analyze the problem the root-cause Operations © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 2 SAP Cloud ALM – A brand-new, cloud-based ALM offering For the intelligent, sustainable enterprise SAP Cloud ALM In the public cloud • for cloud-centric customers • Rethought, newly designed, and built on modern cloud technology • Manages cloud and hybrid solutions • Immediate consumption, always up to date • Supports all components of the Intelligent Enterprise • Cost-efficient for customers is cloud-native and open Manage all aspects of the application lifecycle for SAP cloud and hybrid solution. Fair Usage rights included with SAP Enterprise Support and cloud subscriptions. © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 3 Benefits of SAP Cloud ALM Accelerate GoLive Minimize Disruptions Reduce Cost of Ownership • Leverage pre-configuration • Follow agile implementation approach ▪ Identify problems by monitoring on business processes, integration, user, and application level ▪ Included in SAP cloud subscription and SAP Enterprise Support • Only test what matters ▪ Accelerate problem resolution • Accelerate test management and execution ▪ Proactive problem detection ▪ Automate corrective actions ▪ Lower cost of implementation by accelerating project activities ▪ Lower cost of operation by automating corrective actions • Automate tasks ▪ No maintenance cost • Avoid custom code ▪ Avoid 3rd-party licenses © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 4 SAP Cloud ALM for Implementation – A Process View Harmonized, Content-Driven Implementation of the Intelligent Enterprise Invite project team Consume best practice content and perform Fit-to-Standard Workshops Onboard Project Manager Demand Process Expert Perform configuration activities and manage extensions Manage integration and acceptance tests Orchestrate consistent deployment to production Consume cloud updates and ensure adoption Build Test Deploy Adopt Innovation Test Manager/ Process Expert Release Manager Business Expert Configuration Expert This is the current state of planning and may be changed by SAP at any time. © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 5 SAP Cloud ALM for Implementation – Capabilities & Functions Map Analytics Project Tracking & Overview Change & Deploy Test SAP Standard Content Lifecycle Consumption of SAP Activate based Roadmaps Test planning & orchestration Requirements management Customer Content Authoring and Modelling Task based on scoping & requirements Manual testing Change management Scoping and Fit-to-Standard Execution Task assignment and distribution Integration of test automation tools Integration of deployment tools* Customer Solution Documentation* Agile support Defect management* Deployment orchestration* Foundation Projects & Solution* Function Traceability* Task Process Capability Landscape Users *Planned for future releases © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public This is the current state of future vision and may be changed by SAP at any time. 6 SAP Cloud ALM for Implementation – Customer Benefits Fast time-to-value through guidance and task-driven implementation Harmonized implementation experience across SAP Cloud solutions Instantaneously available, no deployment or configuration activities Fast onboarding of your project team Automated collection and assignment of tasks to the project team Comprehensive workspace for fit-to-standard workshops Built-in transparency about implementation progress SAP Cloud ALM for implementation provides the harmonized implementation for the intelligent enterprise, covering all relevant SAP solutions for cloud centric customers © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 7 79197enUS (21/10) © 2021 SAP SE or an SAP affiliate company. sap.com/terms-of-use PUBLIC “The SAP Cloud ALM solution, which includes built-in guides and best practices, has been a key enabler to accelerate adoption of cloud solutions from SAP. We help our clients leverage the power of SAP Cloud ALM for complete lifecycle management of multiple cloud solutions. Our solutions have enabled SAP Cloud ALM to extend across collaboration platforms.” Syed Yousuff, Practice Head, Cloud, IT Infrastructure and ALM, Robert Bosch Engineering and Business Solutions Private Limited Robert Bosch Engineering and Business Solutions Private Limited Bangalore, India www.bosch-india-software.com © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public Industry Cross-industry: High tech and professional services Employees 22,000 Revenue €1 billion Featured Solutions SAP® Cloud ALM and SAP Services and Support 8 SAP Cloud ALM for Operations – A Process View Standardized and automated Operations of the Intelligent Enterprise Define operations process, configure and integrate operations tools Transition to operation Operations Manager Monitor business process, integration, application and user Monitor Determine root cause of problem Resolve problem Improve processes Diagnose Correct Automate Operations Team, Process Experts This is the current state of planning and may be changed by SAP at any time. © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 9 SAP Cloud ALM for Operations – Available & planned scope Business Service Management Business Process Monitoring Integration & Exception Monitoring Intelligent Event Processing Embedded Alert Management Embedded Analytics & Intelligence Embedded Operation Automation U n i f i e d User & Performance Monitoring A P I Job & Automation Monitoring L a y e r Health Monitoring External monitoring of metrics & event External Analytics & Intelligence * Incident Management * Collaboration Management * External Automation Management © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public * Planned functionality 10 SAP Cloud ALM for Operations – Customer Benefits ▪ SAP Cloud ALM empowers customers to understand healthiness of SAP business solutions: – Provides full stack monitoring and alerting covering business processes, integration, users, applications, and health of cloud services and systems – Allows to conduct root cause analysis on different levels – Acts as collaboration platform between LOB and IT ▪ SAP Cloud ALM enables customer to increase operation efficiency by automating corrective actions ▪ SAP Cloud ALM helps to predict anomalies in business process and application operation by event correlation and learning out of the collected data (AIOPs) ▪ SAP Cloud ALM provides transparency regarding availability of business services including business event calendar and business service reporting Ensure business continuity in your SAP landscape by monitoring and alerting – Increase operation efficiency by automating operational tasks – Avoid anomalies by proactive problem prediction © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 11 © 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC ǀ Studio SAP | 75845enUS (21/05) PUBLIC “Thanks to Business Process Monitoring and Real User Monitoring applications enabled in the SAP Cloud ALM solution, we can verify how rollout projects are being adopted, following business KPIs, and see how users are using SAP S/4HANA Cloud, checking the most-used apps. The next step in our road map with SAP Cloud ALM is to leverage Integration Monitoring to have a better view on ERP data exchange.” Manuel Lozano, Business Support Systems and Business Intelligence Manager, Ezentis Picture Credit | Customer Name, City, State/Country. Used with permission. Ezentis Seville, Spain www.ezentis.com © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public Industry Telecommunications Employees ~9,000 Revenue US$446.8 million Featured Solutions SAP® Cloud ALM and SAP S/4HANA® Cloud 12 SAP Cloud ALM – You own it already! How to get started? Familiarize Yourself Browse presentations, watch recorded demos, and access the public demo system via the SAP Cloud ALM home page. © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public Request SAP Cloud ALM Your SAP Support Launchpad admins are automatically authorized to request SAP Cloud ALM. Set up Your Tenant Your SAP Cloud ALM tenant is usually available within 15min Just do a few set-up steps. Onboard the Team Invite SAP Cloud ALM Users. 13 Learn more about SAP Cloud ALM! SAP Cloud ALM demo system SAP Cloud ALM Webinars SAP Cloud ALM Expert Community Call #CloudALM FAQs https://support.sap.com/cloud-alm © 2022 SAP SE or an SAP affiliate company. All rights reserved. | Public 14 Thank you. Contact information: CloudALM@SAP.com Follow us www.sap.com/contactsap © 2022 SAP SE or an SAP affiliate company. All rights reserved. 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