LEEREENHEID 4
A ____ is defined as a desired future state that the organization attempts to realize. ____ are
important because they define the purpose of an organization.
GOAL
A ____ is a blueprint for goal achievement and specifies the necessary resource allocations,
schedules, tasks, and other actions. Goals specify future ends; ____ specify today's means.
PLAN
The word _______ means determining the organization's goals and defining the means for
achieving them.
PLANNING
_____ is the organization's reason for existence that describes the organization's values,
aspirations, and reason for being. MISSION
The formal ____ _______ is a broadly stated definition of purpose that distinguishes the
organization from others of a smiliar type MISSION STATEMENT
______ _____ are broad statements describing where ht eorganizaiton wants to be in the
future. They pertain to the entire organization rather than to specific divisions/departments
STRATEGIC GOALS
______ ____ define the action steps by which the company intends to attain strategic goals.
A ______ ____ is a blueprint that defines organizational activities and resource allocattions,
tends to be long–term.
STRATEGIC PLANS
_______ ____ are the results that major devisions and departments within the organization
intend to achieve. ______ ____ apply to middle management and describe what major
subunits must do in order for the organization to achieve strategic goals. TACTICAL GOALS
________ ____ define what major departmnets and organizational subunits will do to
implement the organization's strategic plan––shorter period.
TACTICAL PLANS
_________ ____ are the specific results expected from departments, work groups, and
individuals. OPERATIONAL GOALS
________ ____ are developed at the lower levels of the organization to specify action plans
toward achieving operation goals and to support tactical plans.
OPERATION PLANS
_____–___ ____ are developed to achieve objectives that are not likely to be repeated in the
future. SINGLE–USE PLANS
_____ ___ are used to provide guidance for tasks performed repeatedly within the
organization. The primary _____ ___ are organizational policies, rules, and procedures.
STANDING PLANS
__________ ____, often referred to as scenarios, define company responses to be taken in
case of emergencies or setbacks.
CONTINGENCY PLANS
____________ ______ means that planning experts work with managers in major divisions
or departments to develop their own goals and plans.
DECENTRALIZED PLANNING
LEEREENHEID 5