Penn Cancer Network Cancer Registrars’ Meeting Examples of Report Templates 12/14/21 Cindy Stern, RN, MSN, CCRP Senior Administrator Penn Cancer Network Objectives Describe approaches for completing CoC report templates that demonstrate compliance with select standards for Cancer Program Accreditation Identify examples of non-CoC supplied report templates that provide documentation of compliance with Cancer Program Accreditation standards. Report and Evaluation Templates 2.1 CoC Supplied Templates Cancer Minutes NonCommittee CoC Templates 2.5 Genetic Multidisciplinary Case Conference 4.4 Counseling and Risk Assessment 4.1 Palliative Physician 4.5 CareCredentials 4.2 Rehabilitation Oncology Nursing 4.6 ServicesCredentials 4.3 Nutrition CancerServices Registry Staff Credentials 4.7 5.1 Survivorship PathologyProgram Report Review 4.8 6.1 Psychosocial Cancer Registry Control 5.2 DistressQuality Screening 7.2 Addressing Concordance with Guidelines 8.1 Barriers to EB Care 7.3 Quality Improvement Initiative 7.4 Cancer Program Goal 8.2, 8.3 Community Outreach 9.1 Clinical Research Template All CoC Standards Template Change Log Info to Add to All Non-CoC Templates XYZ Hospital Cancer Program Standard Number/Title Report (year) Top Portion of Report Report provided by: ________________________________ Date report discussed at Cancer Committee: ____________________ Insert report contents Evaluation; Analysis of Outcomes: Bottom Portion of Report- After Data is Documented: Recommendations; Quality Improvement if Warranted: Std 4.4 Evaluation of Genetic Counseling and Risk Assessment Genetic services are provided: □ Onsite □ By Referral Disease Site Focus Report: fill in name of disease site Data is from: fill in year Date Reported to Cancer Committee: fill in date Report submitted by: fill in name Outcome Measures Total number of pts with fill in name of disease site OUTCOMES Number Number of fill in name of disease site pts who met NCCN guideline criteria for genetics referral (Denominator) Of the number of pts with fill in name of disease site above who met NCCN guidelines for genetics referral, the number who received a genetics referral (Numerator) Analysis of outcomes for disease site focus: Recommendations and Quality Improvement (if warranted): % Std 4.4 Evaluation of Genetic Counseling and Risk Assessment OUTCOME MEASURES Estimated analytic volume (year______) Total number genetic referrals Number of pts declining referral +/or testing Number of unknown outcomes Number of pts who have completed counseling but not testing Number of pts who have completed both counseling + testing Number of pending test results NUMBER % • % of total number of referrals = number of referrals divided by analytic volume • All other % values relate to the total number of referrals as the denominator; for example: % of pts declining referral +/or testing = Number of pts declining referral +/or testing (25) divided by total number of referrals (100) = 25% + Mutation Number % Referrals by cancer site: Breast Prostate CRC Ovarian Pancreatic Other (describe: ) Other Referrals in individuals without cancer Family history of cancer Known mutation in family member Other (describe: ) TOTALS VUS Number % No Mutation Number % Std 4.4 Evaluation of Genetic Counseling and Risk Assessment Useful for quality study and need for improvements Referral Sources Total number of referrals Self-referred PCP Imaging GI GI surgery Urology Gyn Gyn Onc Breast Surgery Medical Oncology Radiation Oncology Other (identify: ) Other (identify:_________) Number % Physician Number Referrals % Dr A Dr B Dr C Dr D Dr E Key separate key with MD names Analysis of Genetic Services: • Strengths, gaps, barriers Recommendations and Quality Improvement (if warranted): Std 4.5 Evaluation of Palliative Care Services Include at top of template: • Data year, date of report to Cancer Committee, person providing report …the program must evaluate the number [approximate] of … patients referred for palliative care services and for what services or resources, regardless of whether the referral is to an on-site or off-site location.” • “The standard applies to patients receiving care with curative intent, as well as palliative intent.” (Source: Standards and CAnswer Forum) Consider including the following info on the template or at least in the minutes: • Criteria used to trigger referrals Std 4.5 Evaluation of Palliative Care Services by Resources Palliative Care Services Are Provided: □ Onsite □ By Referral Total Number of Palliative Care Referrals = Type of Palliative Care Referrals Pain management Non-pain symptom management Psychosocial support Advanced care planning – Goals of care Transitions of care – continuity of care Hospice coordination, end of life care, bereavement Spiritual needs Physical needs (rehab, PT, OT, speech, etc) Practical needs (financial, insurance, vocational, etc) Integrative Therapy Analysis/evaluation of palliative care services: • Criteria to trigger palliative care referral: • Strengths, gaps, barriers: Recommendations + Quality Improvement (if warranted): # of pts referred % of referrals Std 4.5 Evaluation of Palliative Care Services By Site Palliative Care Services are provided: □ Onsite □ By Referral Total Number of Palliative Care Referrals Across All Cancer Sites Breast Lung PALLIATIVE SERVICES # % # % Pain management Non-pain symptom management Psychosocial + coping support Advanced care planning-goals of care Transitions of care (ie: continuity) Hospice coordination, bereavement Spiritual needs Physical needs (rehab, PT, OT, speech, etc) Practical needs (financial, insurance, etc) Integrative Therapy Other (Describe: ) Total Number of Palliative Care Referrals Analysis/evaluation of palliative care services: • Criteria to trigger palliative care referral: • Strengths, gaps, barriers: Recommendations + Quality Improvement (if warranted): Colorectal # % Prostate # % Myeloma # % Lymphoma # % All Sites # % PALLIATIVE SERVICES Pain management Non-pain symptom management Psychosocial and coping support Advanced care planning Transitions of care – Continuity of Care Hospice, end of life care, bereavement Spiritual needs Physical needs (rehab, PT, OT, speech, etc) Practical needs (financial, insurance, vocational, etc) Integrative Therapy: symptom management Total Number of Palliative Care Referrals Surgery # % Radiation # % Hem/Onc # % PCP # % Renal # % Cardiology # % Pulmonary # % GI # % Other # % TOTAL # % Std 4.6 Rehabilitation Services Evaluation Rehabilitation Services Are Provided: □ Onsite □ By Referral Number of pts referred for rehab services1 = Evaluation Acceptable Needs Improvement N/A Rehabilitation services onsite Rehabilitation services by referral Referral criteria for functional assessment Referral criteria for professional rehabilitation services Analysis: • Strengths, gaps, barriers: Recommendations for improvement (if warranted): 1 This standard does not require reporting the number of pts referred, but the info may be helpful data to assist with assessing the adequacy of the services for the pt population. Data may also help to determine if providers are meeting pt needs by referring appropriate individuals. Std 4.6 Rehabilitation Services Evaluation Referral Criteria For: Acceptable NI1 • Functional assessment Number of pts referred for rehab services2 = • Professional rehabilitation services 1NI = Needs Improvement Onsite By Referral Acceptable NI1 PT □ □ □ □ OT □ □ □ Lymphedema □ □ Speech □ Cognitive □ Services Onsite By Referral Acceptable NI1 Pelvic □ □ □ □ □ Vocational □ □ □ □ □ □ Prosthetics □ □ □ □ □ □ □ Pain management □ □ □ □ □ □ □ General Fitness □ □ □ □ Services Analysis/evaluation of rehabilitation services: • Criteria to trigger referral for assessment +/or rehabilitation • Strengths, gaps, barriers: Recommendations + Quality Improvement (if warranted): 2 This standard does not require reporting the number of pts referred, but the info may be helpful data to assist with assessing the adequacy of the services for the pt population. Data may also help to determine if providers are meeting pt needs by referring appropriate individuals. Std 4.7 Nutrition Services Report Number of pts referred for nutrition services = Onsite By Referral Acceptable NI1 Nutrition Assessment2 □ □ □ □ Medical Nutrition Therapy Recommendation3 □ □ □ □ Weight Management □ □ □ □ Nutrition Counseling/Education □ □ □ □ Management Enteral +/or Parenteral Nutrition □ □ □ □ Services Analysis/evaluation of nutrition services: • Strengths, gaps, barriers: Recommendations + Quality Improvement (if warranted): 1NI = Needs Improvement 2Assessment 3Medical includes screening for potential risks as well as diagnosis of nutritional impairments related to pre-exisiting status, disease and/or treatment Nutrition Therapy is defined as evidence-based strategies implemented to normalize serum glucose and lipid levels, achieve weight loss or stabilization, and develop healthy and sustainable eating habits. Std 4.7 Nutrition Services Report by Medical Discipline Nutrition services are provided □ Onsite □ By Referral Radiation Hem/Onc PCP Inpatient Surgery Other Nutrition Services # Screening and Nutrition Assessment Medical Nutrition Therapy Weight Management Nutrition Counseling/Education Management Enteral +/or Parenteral Nutrition Total Nutrition Service Referrals % # % # % # % # % # % Total Referrals # % Std 4.7 Nutrition Services Report by Disease Site Nutrition services are provided □ Onsite Breast # % Screening +/or Nutrition Assessment Medical Nutrition Therapy Weight Management Nutrition Counseling, Education Management Enteral +/or Parenteral Nutrition Total Nutrition Service Referrals □ By Referral Lung # % Colorectal # % Prostate # % H&N # % Lymphoma # % UGI # % Other # % Total # % Std 4.8 Survivorship Program Report Survivorship Team: Available services: Service #1 Type of Service Estimated number of patient participants Evaluation of services: challenges, barriers, gaps in resources Recommendations for improvement of services (if warranted) Service #2 Service #3 Std 4.8 Survivorship Program Report Survivorship Team: Name (coordinator), Name (physician discipline), Name (social worker), Name (navigator), etc Available services: nutrition, PT/OT, lymphedema therapy, fitness program, wound/ET therapy, financial counseling, social work, pelvic floor medicine/sexual dysfunction clinic, support groups, SCPs, fertility counseling, pain management Service #1 Service #2 Service #3 Type of Service Cardio-oncology Survivorship Care Plans (SCP) Financial Counseling 36 breast cancer survivors received 23 rectal cancer survivors have 12 survivors have received Estimated number of patient cardio-oncology consultation + received SCPs + review within 6 assistance from financial counselor participants recommendations months of curative intent care Evaluation of services: challenges, barriers, gaps in resources Recommendations for improvement of services (if warranted) Pathway successfully implemented Provision of SCP via telemedicine + 9(12) survivors were approved for for breast survivors; cardiologist on-site visits has facilitated delivery Medicaid; 5 survivors received participation limited to 2 physicians of information to survivors + medication assistance from caregivers manufacturer; limited availability of staff + knowledge; currently assigned to social worker in addition to other responsibilities Expand to other survivor Expand to other survivors Obtain approval for financial populations with site-specific populations; have SCP document counselor FTE; ensure opportunity pathways; increase cardiologist available in pt portal; develop for education, training + resources availability/participation evaluation for adherence to for support; refine job description surveillance recommendations Std 5.2 Psychosocial Distress Screening Summary Psychosocial Support Services are Provided: Number of pts who have completed distress screening Issues identified by pts □ Onsite □ By Referral Screening scores <5 >5 Scores > 5 are considered threshold for moderate to severe distress (enter number/percent) Financial # % Insurance # Transportation % # % Pain Symptoms # % Family Needs Emotional # # % Offsite Referral Resources % Spiritual # % Mobility # % Other # Onsite Referral Resources □ Mental Health Professional □ Integrative Therapy □ Social Work □ Chaplain □ Cancer Support Group □ Food Services □ Nutritionist □ Palliative Care □ Social Security Office □ Homecare/VNA □ Financial Counselor □ ET Therapist □ Faith-Based Professional □ Transportation Service □ Nurse Navigation □ PT/OT □ Pain Management Provider □ Hospice □ Mental Health Professional □ Lymphedema Therapist □ Cancer Support Organization □ Prosthetics Provider □ Pain Management Provider □ Speech Therapist % Std 5.2 Psychosocial Distress Screening Summary (2) Analysis/evaluation of psychosocial distress screening1: • Strengths, gaps, barriers: Recommendations + Quality Improvement1 (if warranted): 1 The elements of the required report do not specify analysis and recommendations as described above, but as per the measures of compliance requirements the process is to be evaluated Std 8.1 Barriers to Care Report (page 1 of 3) Report Components Cancer Barrier Analysis: Identified barrier Cancer Barrier Analysis: Barrier types Report Details Access to treatment and symptom support services Provider, system and patient-related factors have contributed to limited access to radiation therapy treatments and management of disease +/or treatment related adverse symptoms. The radiation therapy dept hours of operation are 8am-4pm, Monday- Thursday and Friday 8am- 12pm. The center volumes result in minimal schedule flexibility that accommodates pt availability esp for pts who continue to work to maintain income and insurance and pts who depend on availability of family members for transportation or childcare. The number of cancelled and no show appointments ranges between 20-25%. Occasionally limited appointment and provider availability has made it necessary for pts to use ED services for symptom management. Cancer Barrier Analysis: Potential Completion of distress screening during the XRT consultation appointment provides the nurse navigator a timely strengths opportunity to assess pt scheduling needs. The availability of Advance Practice + Oncology Certified Nurses (APNs and OCNs) employed by the Cancer Program offer a potential opportunity for addressing pt symptom management needs. Cancer Barrier Analysis: The analysis was completed through the use of the following resources: Resources used to complete 1. Review of XRT schedules for cancelled and “no show” appointments over a 4 month period; pts involved were analysis contacted to explore factors contributing to these occurrences. 2. Pt satisfaction surveys were reviewed for areas of dissatisfaction 3. Pt demographic information, social history and distress screening assessments were audited to identify individuals who: were continuing employment; maintained health insurance for themselves and other members of the family; lived alone, were without social support systems, had childcare or elder care responsibilities; +/or had transportation concerns. 4. Community resources were explored to identify the availability of transportation services Std 8.1 Barriers to Care Report (page 2 of 3) Report Components Cancer Barrier Analysis: Resources used to complete analysis Resources and Processes to address barrier Report Details 5. The providers and staff were surveyed to identify willingness to accept expanded hours of center operation 6. An ad hoc workgroup was formed to assess the financial and operational feasibility of expanded hours of operation 1. The radiation therapy hours of operation were expanded as follows: M-W-Th hrs extended to 8:30pm; Friday 84:40pm and Sat hours implemented 8am-12pm; OTV visits were moved to Wednesday to leverage extended hours 2. Nurse Navigators expanded the intake assessment to include identification of scheduling needs; this info is now shared with the radiation therapy treatment team and schedulers; transportation and other unique needs are referred to social work for possible assistance based on available community resources 3. On a rotating schedule, an APN has been assigned to triage and address symptom management issues to decrease use of ED services; expanded hours of operation have facilitated availability of appointments for pts with symptom management needs that require in person assessment and management Outcome Metrics 20-25% Post Barrier Reduction 7-10% 12% 4% Calls to APN for symptoms Not measured 16/wk Pt satisfaction with access 50% 80% Non-productive schedule occurrences (ie empty appointment slots) 2% 4% Metrics No show + cancellation rate ED / hospital admissions for symptoms Baseline Std 8.1 Barriers to Care Report (page 3 of 3) Report Components Areas for improvement Report Details 1. Utilize EMR to communicate pt scheduling needs to schedulers as well as documentation that highlights scheduling limitations for care team 2. Designate specific “non-business hour” appointment times as reserved for pts with scheduling limitations; identify time limits for holding these appointment times 3. Revise approach to overall scheduling to reduce non-productive clinical time 4. Explore expanded role of nurse navigators and OCNs for pt education re-symptom management, triage and symptom management 5. Continue to monitor outcome metrics Reminders Std 8.3: If you are participating in the “return to screening PDSA”, you do not need to submit the screening portion of the community outreach report template • You DO need to submit the prevention portion of the community outreach report template (8.2) Std 7.3: If you are participating in the “return to screening PDSA”, you do not need to submit the quality improvement report template • If you have done a quality improvement initiative in addition to the “return to screening PDSA”, it couldn’t hurt to take credit and complete the quality improvement report template Std 9.1: Even if you are participating in the “return to screening PDSA and clinical trial initiative”, you are still required to complete the clinical trials report template Source: Return to Screening: Standards, Compliance, and Documentation (facs.org); slide #33 (11/11/21) Commission on Cancer COVID-19 Accreditation Tracker 2021 Standard Impact (Yes/No) Summary of Impact 1.1: Administrative Commitment 2.1: Cancer Committee 2.2: Cancer Liaison Physician 2.3: Cancer Committee Meetings 2.4: Cancer Committee Attendance 2.5: Multidisciplinary Cancer Case Conference CLP reports given by email. 2Q cancer committee meeting canceled. Updates were given by email 2Q meeting canceled. Attendance impacted for 3Q due to physician members attending to COVID-19 needs Cancer conferences now all virtual. Presentation volume was impacted during transition period, but is now back to normal. 3.1: Facility Accreditation 3.2: Evaluation and Treatment Services 4.1: Physician Credentials 4.2: Oncology Nursing Credentials 4.3: Cancer Registry Staff Credentials Registry staff furloughed for 6 months. 4.3: Cancer Registry Staff Credentials Yes Registry staff furloughed for 6 months. 4.4: Genetic Counseling and Risk Assessment Yes 4.5: Palliative Care Services Yes 4.6: Rehabilitation Care Services Yes 4.7: Oncology Nutrition Services Yes Genetic counseling services were not available for a short time. Patients were unable to attend counseling sessions. Some palliative care services were switched to telehealth, which resulted in a disruption during the transition. Hiring freeze did not allow us to hire rehab professional as planned. Unable to implement launch for new referral process until February 2021. 4.8: Survivorship Program (2021 phase-in Standard) No 5.1: CAP Synoptic Reporting No 5.2: Psychosocial Distress Screening Yes 6.1: Cancer Registry Quality Control Yes 6.2: Data Submission (2020 only) (Standard retires in 2021) Yes Psychosocial distress screening on hold because unable to safely facilitate screening. One-on-one counseling also unavailable. Delays in quality control review because of cancer registry furloughs. Delays in data submission because of cancer registry furloughs. 6.3: Data Accuracy (2020 only) (Standard retires in 2021) 6.4: RQRS Participation (2020 only) RCRS Data Submission (2021) 6.5: Follow-Up of Patients 7.1: Accountability and Quality Improvement Measures Yes Yes Unable to do follow up because of cancer registry furloughs. Delays in treatment due to all elective procedures being Yes canceled April-May 2020. No 7.3: Quality Improvement Initiative Yes 8.1: Addressing Barriers to Care Topic was changed mid-year because original topic was irrelevant. Completion of QI initiative delayed into 2021. Retired goal mid-year because it was no longer feasible due to COVID-19 challenges. Unable to report twice on goal status Yes within 2020. Efforts transitioned into addressing COVID-19 barriers. Originally-planned barrier to address is no longer applicable. Yes Efforts transitioned into addressing COVID-19 related barriers. 8.2: Cancer Prevention Event Yes 8.3: Cancer Screening Event Yes 9.1: Clinical Research Accrual Delays in data submission because of cancer registry furloughs. Yes 7.2: Monitoring Concordance with Evidence-Based Guidelines 7.4: Cancer Program Goal Delays in data submission because of cancer registry furloughs. Event canceled for 2020. Event canceled for 2020. Required percentage not achieved because several cancerYes related trials are on hold.