1.Which of the following diagramming techniques is NOT used to represent
Functional Decomposition?
SELECT THE CORRECT ANSWER
Component Diagram
Paper Prototyping
Decision Model and Notation
Nested Diagram
Correct Option:B
EXPLANATION
A wide variety of diagramming techniques can be used to represent Functional
Decomposition, including: Tree Diagrams, Nested Diagrams, Use Case
Diagrams, Flow Diagrams, State Transition Diagrams, Cause-Effect Diagrams,
Decision Trees, Mind Maps, Component Diagram, and Decision Model and
Notation.
2
Which of the following is NOT an element of Mind Mapping?
SELECT THE CORRECT ANSWER
Images
Branches
Topics
Icons
Correct Option:D
EXPLANATION
Main Topic, Topics, Sub-topics, Branches, Keywords, Color, and Images are the
elements of Mind Mapping.
3
Which of the following techniques is NOT used to represent data and
information?
SELECT THE CORRECT ANSWER
Data Flow Diagrams
State Modeling
Sequence Diagrams
Interface Analysis
Correct Option:C
EXPLANATION
Techniques used to represent data and information include Data Dictionary,
Data Flow Diagrams, Data Modeling, Glossary, State Modeling, and Interface
Analysis.
4
In which of these knowledge areas do Business Analysts define solution
options and recommend the most viable solution?
SELECT THE CORRECT ANSWER
Requirements Life Cycle Management
Strategy Analysis
Requirements Analysis and Design Definition
Solution Evaluation
Correct Option:C
EXPLANATION
Define Design Options and Analyze Potential Value and Recommend Solution
are two tasks of Requirements Analysis and Design Definition knowledge area.
5
Which of these techniques is used by the Business Analyst to record issues
raised by stakeholders during prioritization?
SELECT THE CORRECT ANSWER
Problem Tracking
Issue Tracking
Item Tracking
Stakeholder Tracking
Correct Option:C
EXPLANATION
Item Tracking is used to track issues raised by stakeholders during
prioritization.
6
Which of these stakeholders has the authority to approve or deny a planned
elicitation event?
SELECT THE CORRECT ANSWER
Project Manager
Key Stakeholders
Sponsor
Domain Subject Matter Expert
Correct Option:C
EXPLANATION
Sponsor has the authority to approve or deny a planned elicitation event, and to
authorize the participation of specific stakeholders.
7
Which of the following is best recommended when the risk involved in the
change outweigh the existing risks?
SELECT THE CORRECT ANSWER
Reduce Complexity of Interfaces
Avoid Waste
Eliminate Redundancy
Do Nothing
Correct Option:D
EXPLANATION
Do Nothing is usually recommended when the risks of change significantly
outweigh the risks of remaining in the current state.
8
You have to prioritize the stakeholder requirements based on the benefits.
Later, the implementation team provides the cost of each requirement and
sequence in which they must be implemented. You have to re-prioritize the
requirements based on this new information. What is this process called?
SELECT THE CORRECT ANSWER
Progressive Prioritization
Re-prioritization process
Incremental Prioritization
Continual Prioritization
Correct Option:D
EXPLANATION
Priorities may shift as the context evolves and as more information becomes
available. Initially, prioritization is done at a higher level of abstraction. As the
requirements are further refined, prioritization is done at a more granular level
and will incorporate additional bases for prioritization as they become
appropriate. The basis for prioritization may be different at various stages of the
change.
9
Which of the following permits the Business Analyst to identify and document
the lineage of each requirement, which includes its relationship to other project
requirements, to work products, and to solution components?
SELECT THE CORRECT ANSWER
Requirements workshop
Requirements traceability
Structured walkthrough
Requirements package
Correct Option:B
EXPLANATION
Requirements Traceability identifies and documents the lineage of each
requirement, including its backward traceability, its forward traceability, and its
relationship to other requirements. Traceability is used to help ensure that the
solution conforms to requirements and to assist in scope, change, risk, time,
cost, and communication management.
10
Joe is a Business Analyst and he has elicited information from his key
stakeholders. Which one of these competencies will enable him to effectively
manage the information and subsequent tasks?
SELECT THE CORRECT ANSWER
Methodology Knowledge
Task management
Organization and Time Management
Communication Skills
Correct Option:C
EXPLANATION
Business Analysts are constantly acquiring and accumulating significant
quantities of information, and this information must be organized and stored in
an efficient manner so that it can be used and reused at a later date. Organization
and Time Management are the competencies that will enable Joe to effectively
manage the information and subsequent tasks.
11
Sam, a Business Analyst, wants to define how control is transferred between
various programs within a computer system and has sought your support on
this. Which of these models would you recommend?
SELECT THE CORRECT ANSWER
Data Models
Object-Oriented Models
System Process Models
Class Models
Correct Option:C
EXPLANATION
Process Models describe the sequential flow of work or activities. A System
Process Model defines the sequential flow of control among programs or units
within a computer system.
12
Which of the following constitutes the current state of an enterprise?
SELECT THE CORRECT ANSWER
Software, Processes, Technology and Programs
Stakeholders, Processes, Technology, and Policies
Solution, Processes, Technology, and Policies
Stakeholders, Processes, Technology, and Products
Correct Option:B
EXPLANATION
Change always occurs in a context of existing stakeholders, processes,
technology, and policies which constitute the current state of the enterprise.
13
Mike is a Tour Guide and he would like to check-in a group of 5 passengers at
the airport. If this scenario were to be executed based on the Use Case diagram
shown in the Exhibit, how would you label the relationship shown as A
between Use Cases?
SELECT THE CORRECT ANSWER
Include
Exclude
Extend
Divert
Correct Option:A
EXPLANATION
This relationship is most often used either when some shared functionality is
required by several Use Cases or to abstract out a complex piece of logic.
14
The purpose of prioritize requirements is to rank requirements in the order of
__________.
SELECT THE CORRECT ANSWER
Priority
Risk and Value
Relative importance
Dependencies
Correct Option:C
EXPLANATION
The purpose of Prioritize Requirements is to rank requirements in the order of
relative 15
Neoh, a Junior Business Analyst was asked to create a Stakeholder Map in the
form of an Onion Diagram for the change initiative. While he has identified
some of the key stakeholders involved, he needs your support to position these
key stakeholders on the map as shown in the Exhibit. Which of the following
stakeholder roles would you recommend him to position in the layer labeled
#2 in the diagram?
SELECT THE CORRECT ANSWER
Project Team
Customer
End User
Sponsor
Correct Option:C
EXPLANATION
Onion Diagram indicates how involved the stakeholders are with the solution,
which stakeholders will directly interact with the solution or participate in a
business process, which are part of the larger organization, and which are
outside the organization.
16
Which of these document should a Business Analyst refer to while validating
requirements?
SELECT THE CORRECT ANSWER
Business Objectives
Checklist
Requirements Architecture
Solution Design
Correct Option:A
EXPLANATION
Business Objectives ensure the requirements deliver the desired business
benefits.
17
You are performing Enterprise Readiness Assessment for a change initiative.
Which one of the following statements best describes this assessment?
SELECT THE CORRECT ANSWER
Enterprise Readiness Assessment is to assess the enterprise's capacity to
make the change and to sustain the change in the future state.
Enterprise Readiness Assessment is stakeholder readiness to accept the
change associated with a solution and their ability to use the solution effectively.
Enterprise Readiness Assessment is to determine which solution option
delivers highest value.
Enterprise Readiness Assessment is the performance of operational solution
relative to business goals and objectives.
Correct Option:A
EXPLANATION
Business Analysts analyze the enterprise to assess its capacity to make the
change and to sustain the change in the future state.
18
Which of the following are inputs to the task Approve Requirements?
SELECT THE CORRECT ANSWER
Requirements (Verified) and Designs
Requirements (Traced) and Designs
Requirements (Allocated) and Designs
Requirements (Validated) and Designs
Correct Option:A
EXPLANATION
Requirements (Verified) and Designs are inputs to the task Approve
Requirements.
19
Ruby is communicating Business Analysis information to her key
stakeholders. Possessing which of these competencies would enable her to
effectively express ideas in ways that are appropriate to the target audience?
SELECT THE CORRECT ANSWER
Systems Thinking
Verbal Communication
Creative Thinking
Written Communication
Correct Option:B
EXPLANATION
Monitoring the receiver's nonverbal communication allows the sender to
consider adapting the message for the receiver.
20
A Business Analyst (BA) is working to identify pain points on a decentralized
software maintenance and license contract management process. Four key
stakeholders are involved in this process. The stakeholders are unclear about
who has to do what and what is expected to be done. What should the BA do
to delineate the stakeholders' roles?
SELECT THE CORRECT ANSWER
Create a RACI Matrix
Monitor stakeholder engagement
Assign stakeholders specific tasks
Provide adequate time for group discussions
Correct Option:A
EXPLANATION
A popular stakeholder matrix is the responsibility (RACI) Matrix. RACI stands
for the four types of responsibility that a stakeholder may hold on the initiative:
Responsible, Accountable, Consulted, and Informed.
21
Which of the following stakeholder roles verifies that prioritized requirements
will deliver value from an organizational perspective?
SELECT THE CORRECT ANSWER
Business Analyst
Tester
Domain Subject Matter Expert
Sponsor
Correct Option:D
EXPLANATION
The sponsor verifies that the prioritized requirements will deliver value from an
organizational perspective.
22
In the SWOT Analysis Matrix for strategy planning, shown in the Exhibit, the
intersection of WT represents a combination of current weaknesses with future
threats. Which of the following strategies is best to deal with this scenario?
SELECT THE CORRECT ANSWER
Work on the weaknesses
Consider threats as a risk and prepare a contingency plan
Quit the market
Not worthy to take any action
Correct Option:C
EXPLANATION
WT Strategies: Can the group restructure itself to avoid the threat?; Should the
group consider getting out of this market?; WT strategies involve worst-case
scenarios.
23
Which of the following tasks can be performed after completing the task
Assess Solution Limitations?
SELECT THE CORRECT ANSWER
Assess Enterprise Limitations
Measure Solution Performance
Recommend Actions to Increase Solution Value
Define Solution Scope
Correct Option:C
EXPLANATION
The output of the task Assess Solution Limitations is used as input to the task
Recommend Actions to Increase Solution Value.
24
You are a Business Analyst on an IT project. You would like to identify high
value requirements. Which one of these techniques would you be using the
most?
SELECT THE CORRECT ANSWER
Value Analysis
Cost-Benefit Analysis
Decision Analysis
Relative Prioritization
Correct Option:C
EXPLANATION
Decision Analysis is used to identify high-value requirements.
25
A long-tenured Vice President expresses disagreement with the objectives of a
project on which the Business Analyst is currently engaged in. In what way
does the Vice President impact the Business Analyst's next step?
SELECT THE CORRECT ANSWER
The Vice President's high level of influence will cause the Business Analyst
to leverage the Organizational Modeling technique
The Vice President's decision making authority will cause the BA to develop
a new stakeholder engagement approach
The Vice President's negative attitude toward the project will cause the
Business Analyst to leverage the Risk Analysis and Management technique
The Vice President's disagreement with the project's objectives will cause the
Business Analyst to leverage the Stakeholder List, Map, or Personas technique
Correct Option:C
EXPLANATION
Risk Analysis and Management is used to identify risks to the initiative
resulting from stakeholder attitudes or the inability of key stakeholders to
participate in the initiative.
26
Which of the following key stakeholders is NOT likely to be involved during
maintenance of designs?
SELECT THE CORRECT ANSWER
Operational Support
Project Manager
Implementation Subject Matter Expert
Domain Subject Matter Expert
Correct Option:B
EXPLANATION
Domain Subject Matter Expert, Implementation Subject Matter Expert,
Operational Support, Regulator, and Tester may be involved for the task
Maintain Requirements.
27
Which of the following financial valuation techniques requires the Net Present
Value to be zero?
SELECT THE CORRECT ANSWER
Payback Period
Discounted Cash Flow
Internal Rate of Return
Average Rate of Return
Correct Option:C
EXPLANATION
The IRR calculation is based on the interest rate at which the NPV is 0.
28
Which of the following factors is most important in time-to-market or seasonal
functionality based implementation of a requirement?
SELECT THE CORRECT ANSWER
Benefit
Penalty
Time Sensitivity
Cost
Correct Option:C
EXPLANATION
Time Sensitivity is the best before date of the requirement, after which the
implementation of the requirement loses significant value. This includes timeto-market scenarios, in which the benefit derived will be exponentially greater if
the functionality is delivered ahead of the competition. It can also refer to
seasonal functionality that only has value at a specific time of year.
29
The basis for prioritization may be ________ at various stages of the change.
SELECT THE CORRECT ANSWER
same
different
based on the Business Analyst's preference
based on the stakeholder's preference
Correct Option:B
EXPLANATION
The basis for prioritization may be different at various stages of the change.
30
You have identified risks related to Business Analysis activities. For a couple
of risks you have decided not to do anything. What type of risk treatment or
risk strategy is this?
SELECT THE CORRECT ANSWER
Accept
Mitigate
Transfer
Avoid
Correct Option:A
EXPLANATION
Accept: Decide not to do anything about the risk. If the risk does occur, a
workaround will be developed at that time.
31
Which amongst the following is the best approach for a data mining exercise
to be productive?
SELECT THE CORRECT ANSWER
Bottom-up Approach
Agile Approach
Hybrid Approach
Top-down Approach
Correct Option:B
EXPLANATION
Data Mining exercises are productive when managed as an agile environment.
They assist rapid iteration, confirmation, and deployment while providing
project controls.
32
In a Business Process Model, which of the following Gateways isn't a decision
point?
SELECT THE CORRECT ANSWER
Parallel Gateway
Inclusive Gateway
Event-based Gateway
Exclusive Gateway
Correct Option:D
EXPLANATION
The decision is not made at the Exclusive Gateway. It is made in a preceding
task.
33
You are defining the Solution Scope of a potential solution for an identified
problem in your organization. You are working with several stakeholders
during this activity. Which of the following key stakeholders will be
responsible for defining the Project Scope?
SELECT THE CORRECT ANSWER
Business Analyst
Project Manager
Sponsor
Domain Subject Matter Expert
Correct Option:B
EXPLANATION
In a project, the Project Manager is responsible for defining the project scope,
which covers all the work to be performed by the project team.
34
In a Sequence Diagram, what does the activation box represent on the object
lifeline?
SELECT THE CORRECT ANSWER
The call which activates the object
The sequence of activities
The period during which an operation is executed
The activity performed on the object
Correct Option:C
EXPLANATION
An Activation Box represents the period during which an operation is executed.
35
Which of the following tasks is NOT performed in the Requirements Life
Cycle Management knowledge area?
SELECT THE CORRECT ANSWER
Trace Requirements
Approve Requirements
Communicate Requirements
Maintain Requirements
Correct Option:C
EXPLANATION
The Requirements Life Cycle Management knowledge area includes the
following tasks: Trace Requirements, Maintain Requirements, Prioritize
Requirements, Assess Requirements Changes, and Approve Requirements.
36
Which of the following formats is used by most of the agile teams to capture
requirements?
SELECT THE CORRECT ANSWER
Use Cases and Scenarios
Product Backlog Items
Light-weight documents
User Story
Correct Option:D
EXPLANATION
User stories are tied to small, implementable, and testable slices of functionality,
which facilitates rapid delivery and frequent customer feedback.
37
A Business Analyst should be assessing risks only when requirements and
designs are ___________.
SELECT THE CORRECT ANSWER
Approved
Traced
Prioritized
Analyzed
Correct Option:C
EXPLANATION
Designs (prioritized) and Requirements (prioritized) are some of the inputs to
the task Assess Risk.
38
Jennifer's organization is using a plan-driven approach for the Business
Analysis deliverables. How will the requirements be captured in this
approach?
SELECT THE CORRECT ANSWER
Jennifer can use the appropriate documentation at the discretion of the
Business Analysis team
Jennifer can use the Project Management Information System
Jennifer can use whichever Business Analysis forms are most appropriate
Jennifer can use standardized templates
Correct Option:D
EXPLANATION
In a plan-driven approach, information is captured in standardized templates.
39
Which of the following techniques encourages participants in the activity and
can be used to build a common understanding of a problem or a solution?
SELECT THE CORRECT ANSWER
Brainstorming
Workshops
Collaborative Games
Meeting
Correct Option:C
EXPLANATION
Collaborative Games encourage participants in an elicitation activity to
collaborate in building a joint understanding of a problem or a solution.
40
You have elicited and analyzed a number of requirements. Which of these
factors would you consider when deciding which requirements to include in
each release, phase, or iteration of a project?
SELECT THE CORRECT ANSWER
Non-functional requirements, backups, and disaster recovery plan
Budget, training, vendor profitability, and organization readiness
Budget, resource constraints, training, and organization readiness
Stakeholder demands, team member workload, and business cycle
Correct Option:C
EXPLANATION
There are many factors that guide these decisions, such as the overall budget,
deadlines or time constraints, resource constraints, training schedules, and the
ability of the business to absorb changes within a defined time frame. There
may be organizational restraints or policies that must be adhered to in any
implementation.
41
You are working on a business process improvement initiative. You have
observed that the current business process diagrams are not consistent. Using
standard notations, you would like to create consistent business process
diagrams, which are easy to understand. Which of the following standards
would you use such that it is accessible by all types of stakeholders?
SELECT THE CORRECT ANSWER
UML
BPMN
IDEF
BPD
Correct Option:B
EXPLANATION
Business Process Model and Notation (BPMN) provides an industry-standard
language for modeling business processes in a form that is accessible by both
business users and technical developers.
42
Joel is a Business Analyst managing the performance of his project. He
decides to conduct a facilitated session to record what worked and what didn't
work on his project. Which of the following techniques does he use?
SELECT THE CORRECT ANSWER
Lessons Learned
Root Cause Analysis
Key Performance Indicators
Process Modeling
Correct Option:A
EXPLANATION
The purpose of the Lessons Learned process is to compile and document
successes, opportunities for improvement, failures, and recommendations for
improving the performance of future projects or project phases.
43
Which of these diagramming techniques is used for Reactive and Proactive
Analysis of a problem?
SELECT THE CORRECT ANSWER
State Diagram
Sequence Diagram
Cause-and-Effect Diagram
Venn Diagram
Correct Option:C
EXPLANATION
Root Cause Analysis can be used for Reactive Analysis, and Proactive Analysis.
A Fishbone Diagram (also known as an Ishikawa or Cause-and-Effect Diagram)
is used to identify and organize the possible causes of a problem.
44
You are facilitating a workshop with key stakeholders. What should you do to
maintain focus throughout the workshop?
SELECT THE CORRECT ANSWER
Ask confirmation questions from stakeholders
Frequently validate session's activities with the workshop objectives
Set ground rules
Use the parking lot
Correct Option:B
EXPLANATION
Throughout the workshop, the facilitator maintains focus by frequently
validating the session’s activities with the workshop’s purpose and outcomes.
45
A Business Analyst has to define a Business Analysis approach that would be
compatible with the other project activities. Assessing the new solution's
limitations should be planned as well. When should this activity be performed?
SELECT THE CORRECT ANSWER
When the solution is designed
When the solution is fully implemented
When the elicitation activities are complete
When the solution is in use in some form
Correct Option:D
EXPLANATION
The solution must be in use in some form in order to be evaluated.
46
Katie, a Business Analyst would like to detail the sequence of activities by
summing up different user interactions with the solution or enterprise, visually
and in text. Which one of these prototyping methods will be most appropriate?
SELECT THE CORRECT ANSWER
Storyboarding
Workflow Modeling
Paper Prototyping
Simulation
Correct Option:A
EXPLANATION
Storyboarding is used to visually and textually detail the sequence of activities
by summing up different user interactions with the solution or enterprise.
47
Which of the following requirements attributes describes the relative
importance and value of requirements?
SELECT THE CORRECT ANSWER
Stability
Urgency
Priority
Value
Correct Option:C
EXPLANATION
Priority indicates the relative importance of requirements. Priority can refer to
the relative value of a requirement or to the sequence in which it will be
implemented.
48
You have designed a questionnaire to get responses from a broad group of
stakeholders. But you are not able to use the data received for further analysis.
What could be the most compelling reason for this?
SELECT THE CORRECT ANSWER
The stakeholders are geographically dispersed
The response rates may be too low for statistical significance
Use of close ended questions for analysis
Open-ended questions were not used
Correct Option:B
EXPLANATION
The response rates may be too low for statistical significance.
49
Which of the following techniques provide details of value proposition, cost
structure, and revenue streams of an enterprise?
SELECT THE CORRECT ANSWER
Business Model Canvas
Financial Analysis
Cost Benefit Analysis
Value Analysis
Correct Option:A
EXPLANATION
A Business Model Canvas is comprised of nine building blocks that describe
how an organization intends to deliver value: Key Partnerships, Key Activities,
Key Resources, Value Proposition, Customer Relationships, Channels,
Customer Segments, Cost Structure, and Revenue Streams.
50
You have to collect performance measures for the solution. During this
process, which of the following would you not consider?
SELECT THE CORRECT ANSWER
Volume or Sample Size
Solution capabilities
Frequency and Timing
Currency
Correct Option:B
EXPLANATION
When collecting performance measures, Business Analysts consider Volume or
Sample Size, Frequency and Timing, and Currency.
51
You are a Business Analyst (BA) working in an agile environment, with an
evolving solution. Where would you capture the analysis and design details
regarding how the solution must behave once it is implemented?
SELECT THE CORRECT ANSWER
Product Backlog
In Analysis and Design Models
In Acceptance Criteria of User Story
In User Story Description
Correct Option:C
EXPLANATION
A user story may be supported through the development of detailed Acceptance
Criteria.
52
An organization has been using an application for several years but one of its
components still involves manual data entry. A project has been initiated to
automate this function and will impact several different business units. What is
the Business Analyst's logical step in the project at this stage?
SELECT THE CORRECT ANSWER
Perform Stakeholder Analysis
Prioritize the requirements
Model requirements
Schedule requirements workshops
Correct Option:A
EXPLANATION
Stakeholder Analysis involves identifying the stakeholders (who will be directly
or indirectly impacted by the change) and their characteristics, as well as
analyzing the information once collected.
53
Which of the following estimation techniques is the most accurate among the
given options?
SELECT THE CORRECT ANSWER
Three Point Estimation
PERT
Rough Order of Magnitude
Bottom-up
Correct Option:B
EXPLANATION
To provide estimates with a particular level of confidence, estimators can use a
technique such as PERT.
54
You are tracing solution requirements to the origin of the requirement. What
type of requirements traceability is this?
SELECT THE CORRECT ANSWER
Bottom-up Traceability
Backward Traceability
Forward Traceability
Top-down Traceability
Correct Option:B
EXPLANATION
Requirements Traceability identifies and documents the lineage of each
requirement, including its backward traceability, its forward traceability, and its
relationship to other requirements. Traceability is used to help ensure that the
solution conforms to requirements and to assist in scope, change, risk, time,
cost, and communication management.
55
Victor is leading a brainstorming session for his organization. He has asked the
participants in this group to come up with at least ten ideas for possible
solutions to an identified problem. What is the problem with setting this as a
goal for this session?
SELECT THE CORRECT ANSWER
The goal should be to come up with as many solutions as possible, not just
ten ideas
The goal should be to generate ten ideas within a set time period
The goal should be to include everyone's input to the solutions
The goal should be to come up with the best solution for the problem, not ten
ideas
Correct Option:A
EXPLANATION
Brainstorming works by focusing on a topic or problem and then coming up
with multiple possible solutions to it.
56
You are developing a data model using entity relationship diagramming
technique, which contains entities, attributes, and relationships among them.
Where will you specify allowable values?
SELECT THE CORRECT ANSWER
In the entity relation diagram as a comment
In a separate entity for all attributes where values are allowed in a specific
set, range or format
Specified through business rules
Data Dictionary
Correct Option:C
EXPLANATION
Allowable values may be specified through business rules.
57
You have identified a task in your task list that cannot be completed until the
inspector for the project signs off on the initial deliverables. What is the
inspector's signoff on the initial deliverables called?
SELECT THE CORRECT ANSWER
Assumption
Dependency
Milestone
Constraint
Correct Option:B
EXPLANATION
Constraints, assumptions, and dependencies can be analyzed for risks and
sometimes should be managed as risks themselves. If the constraint,
assumption, or dependency is related to an aspect of a change, it can be restated
as a risk by identifying the event or condition and consequences that could
occur because of the constraint, assumption, or dependency.
58
Who works with the Business Analyst to ensure that the overall project
governance aligns with Business Analysis Governance Approach?
SELECT THE CORRECT ANSWER
Project Governance Team
Project Manager
Project Management Office
Domain Subject Matter Expert
Correct Option:B
EXPLANATION
The Project Manager works with the Business Analyst to ensure that overall
project governance aligns with the Business Analysis Governance Approach.
59
Which of the following documents would you use as a guideline while
performing the task Maintain Requirements?
SELECT THE CORRECT ANSWER
Governance Approach
Change Strategy
Business Analysis Approach
Information Management Approach
Correct Option:D
EXPLANATION
Information Management Approach is the guideline for performing the task
Maintain Requirements.
60
Which of the following tasks is performed in the Solution Evaluation
knowledge area?
SELECT THE CORRECT ANSWER
Validate Solution
Evaluate Solution
Measure Solution Performance
Assess Solution Performance
Correct Option:C
EXPLANATION
The Solution Evaluation knowledge area includes the following tasks: Measure
Solution Performance, Analyze Performance Measures, Assess Solution
Limitations, Assess Enterprise Limitations, and Recommend Actions to Increase
Solution Value.
61
You have developed an entity relationship diagram. You would like to describe
the life cycle of an entity. Which of the following techniques would you use?
SELECT THE CORRECT ANSWER
Entity Life Cycle
Sequence Diagram
State Model
Transient Model
Correct Option:C
EXPLANATION
State Modeling is used to describe and analyze the different possible states of an
entity within a system, how that entity changes from one state to another, and
what can happen to the entity when it is in each state.
62
Which technique would you use to identify information or patterns that require
further investigation?
SELECT THE CORRECT ANSWER
Data Analysis
Data Mining
Document Analysis
System Analysis
Correct Option:B
EXPLANATION
Data Mining is used to identify information or patterns that require further
investigation.
63
Which of the following factors might have a significant effect on productivity?
SELECT THE CORRECT ANSWER
Customers
Suppliers
Technology
Industry structure
Correct Option:C
EXPLANATION
The productivity enhancing potential of recent and expected technological
innovations might influence the need.
64
As a Business Analyst of an organization, you have to work on a solution that
will connect several databases to a web application. You are concerned that the
databases may not be operable with the software solution that a programmer
recommends. Which requirements elicitation technique can help you
determine the interoperability of the software, the databases, and the web
applications?
SELECT THE CORRECT ANSWER
Interface Analysis
Benchmarking
Usage Considerations
Interviews
Correct Option:A
EXPLANATION
Interface Analysis is used to identify where, what, why, when, how, and for
whom information is exchanged between solution components or across
solution boundaries.
65
Which of the following hierarchies represent a process traceability?
SELECT THE CORRECT ANSWER
Value Chain - Business Process - Sub Process - Activity - Task
Business Process - Sub Process - Requirements - Activity - Task
Value Chain - Business Process - Sub Process - Task
Business Process - Value Process - Sub Process - Activity
Correct Option:A
EXPLANATION
Value Chain - Business Process - Sub Process - Activity - Task, represents the
hierarchy of Process Traceability.
66
A data model describes the entities, classes, or data objects relevant to a
domain. An entity contains attributes and its relationships with other entities.
One of the Business Analysts wants to know the differences between an entity
relationship diagram and a class diagram. Which of the following statements
would he/she use to best describe the key difference?
SELECT THE CORRECT ANSWER
In Entity Relationship Diagram (ERD), entity represents something physical,
organizational, abstract, or event. In class diagram, entity is referred as class
These two diagrams are from two different standard organizations
Class contains attributes, relationship like in a entity. Class also contains the
operations or functions performed on the class
In a class model the term association is used instead of relationship and
multiplicity is used instead of cardinality
Correct Option:C
EXPLANATION
In a class diagram, entities are referred to as classes. Like an entity in a data
model, a class contains attributes and has relationships with other classes. A
class also contains operations or functions that describe what can be done with
the class.
67
One of the stakeholders needs additional information to make a sound
decision. At what level of the enterprise is this business need identified?
SELECT THE CORRECT ANSWER
From External
From Middle Management
From the Top Management Team
From the users, who are performing the day-to-day operations
Correct Option:B
EXPLANATION
From Middle Management: A manager needs additional information to make
sound decisions or must perform additional functions to meet business
objectives.
68
Governance Approach is NOT used in which of the following tasks?
SELECT THE CORRECT ANSWER
Prioritize Requirements
Approve Requirements
Assess Requirements Changes
Verify Requirements
Correct Option:D
EXPLANATION
Governance Approach is not used for the task Verify Requirements.
69
You are a Business Analyst assigned on a project and you have to prepare for a
Focus Group session to understand the users' perspective, attitude, and opinion
on a specific process and product. How will you select the participations for
this session?
SELECT THE CORRECT ANSWER
Identify interested stakeholders
Pre-qualify individuals based on specific criteria
Randomly select from a group of individuals
Identify the ones willing to discuss on a paid basis
Correct Option:B
EXPLANATION
A Focus Group is composed of pre-qualified participants whose objective is to
discuss and comment on a topic within a context.
70
As a Business Analyst, which of the following aspects would you consider
when assessing each proposed change?
SELECT THE CORRECT ANSWER
Alignment with overall strategy
Impact on the team to deliver
Stakeholder interests
Business analysis work-in-hand
Correct Option:A
EXPLANATION
When assessing changes, Business Analysts consider if each proposed change:
aligns with the overall strategy, affects value delivered to the business or
stakeholder groups, impacts the time to deliver or the resources required to
deliver the value, and alters any risks, opportunities, or constraints associated
with the overall initiative.
71
You have identified different scope elements and explored the relationship
between potential scope elements to ensure completeness and integrity of the
scope model. Which type of diagramming technique is used when several
elements can interact to produce results that cannot be predicted or understood
based on the components alone?
SELECT THE CORRECT ANSWER
Cause-Effect
Function-Responsibility
Emergent
Parent-Child
Correct Option:C
EXPLANATION
Emergent: in most complex systems, several elements can interact to produce
results that cannot be predicted or understood based on the components alone.
72
Timing and frequency of approvals are dependent on which of the following?
SELECT THE CORRECT ANSWER
Stakeholder urgency and availability
Size and complexity of the change
Organizational Process Assets
Environmental factors
Correct Option:B
EXPLANATION
The timing and frequency of approvals are dependent on the size and
complexity of the change and associated risks of foregoing or delaying an
approval.
73
A Business Analyst is looking for innovative solutions that combine existing
capabilities to produce a new outcome. Which view of the enterprise would be
the most useful?
SELECT THE CORRECT ANSWER
Data Centric View
Process Centric View
Capability Centric View
Integration Centric View
Correct Option:C
EXPLANATION
Business Analysts may use a capability-centric view of the enterprise when
looking for innovative solutions that combine existing capabilities to produce a
new outcome.
74
Which of the following techniques would you use to determine how long it
will take, the effort required, and the associated cost of an elicitation activity?
SELECT THE CORRECT ANSWER
Data Mining
Interviews
Estimation
Document Analysis
Correct Option:C
EXPLANATION
Estimation is used to estimate the time and efforts required for the elicitation
and the associated cost.
75
What are the elements of the task Assess Solution Limitations?
SELECT THE CORRECT ANSWER
Identify Internal Solution Component Dependencies, Investigate Solution
Problems, Assess Risks
Identify Internal Solution Component Dependencies, Investigate Solution
Problems, Stakeholder Impact Analysis
Identify Internal Solution Component Dependencies, Investigate Solution
Problems, Impact Assessment
Investigate Solution Problems, Impact Assessment, Operational Assessment
Correct Option:C
EXPLANATION
Identify Internal Solution Component Dependencies, Investigate Solution
Problems, Impact Assessment are the elements of the Assess Solution
Limitations task.
76
Your technical solution has caused new business rules to be implemented in
the organization. These new business rules provide the elaboration of gold,
silver, platinum, and bronze customers. What type of business rule has your
solution created?
SELECT THE CORRECT ANSWER
Organizational
Behavioral
Operative
Definitional
Correct Option:D
EXPLANATION
Definitional Rules shape concepts, or produce knowledge or information. They
indicate something that is necessarily true (or untrue) about some concept,
thereby supplementing its definition.
77
Which of the following techniques is used to collaboratively come up with
ideas for change strategies?
SELECT THE CORRECT ANSWER
Brainstorming
Collaborative Games
Focus Groups
Interviews
Correct Option:A
EXPLANATION
Brainstorming is used to collaboratively come up with ideas for change
strategies.
78
Plan traceability approach is based on which of the following?
SELECT THE CORRECT ANSWER
Service level agreements
Business processes
Contractual obligation
The number of views of requirements to be produced
Correct Option:D
EXPLANATION
The traceability approach is based on the complexity of the domain, the number
of views of requirements that will be produced, any requirement-related risks,
organizational standards, applicable regulatory requirements, and an
understanding of the costs and benefits involved with tracing.
79
You have to conduct an elicitation activity in which participants should be able
to share their knowledge and experience on a given topic and identify
assumptions in a safe and fun situation. Which of the following elicitation
techniques will you use?
SELECT THE CORRECT ANSWER
Brainstorming
Workshops
Collaborative Games
Focus Group
Correct Option:C
EXPLANATION
Collaborative Games are used to stimulate teamwork and collaboration by
temporarily immersing participants in a safe and fun situation in which they can
share their knowledge and experience on a given topic, identify hidden
assumptions, and explore that knowledge in ways that may not occur during the
course of normal interactions.
80
A Business Analyst has to work on usage scenarios. Which technique should
he utilize to model the logic of usage scenarios to show the information passed
between objects in the system?
SELECT THE CORRECT ANSWER
Information Flow Diagrams
State Diagrams
Sequence Diagrams
Interface Diagrams
Correct Option:C
EXPLANATION
Sequence diagrams are used to model the logic of usage scenarios by showing
the information passed between objects in the system through the execution of
the scenario.
81
Which data model addresses concerns like performance, concurrency, and
security?
SELECT THE CORRECT ANSWER
Conceptual Data Model
Logical Data Model
Data Security Model
Physical Data Model
Correct Option:D
EXPLANATION
Physical Data Model addresses concerns like performance, concurrency, and
security.
82
Which of the following techniques is used to define the metrics that will be
used to evaluate the effectiveness of the change strategy?
SELECT THE CORRECT ANSWER
Metrics and Key Performance Indicators (KPIs)
Estimation
Financial Analysis
Balanced Scorecard
Correct Option:D
EXPLANATION
Balanced Scorecard is used to define the metrics that will be used to evaluate
the effectiveness of the change strategy.
83
A Business Analyst shall not evaluate which of the following while evaluating
stakeholder communication needs?
SELECT THE CORRECT ANSWER
What needs to be communicated
Frequency and level of formality of communication
Why communication
What is the appropriate delivery method
Correct Option:C
EXPLANATION
The Business Analyst evaluates what needs to be communicated, what is the
appropriate delivery method (written or verbal), who the appropriate audience
is, when communication should occur, frequency of communication, geographic
location of stakeholders who will receive communications, level of detail
appropriate for the communication and stakeholder, and level of formality of
communications.
84
Which of the following is NOT an element of the task Manage Stakeholder
Collaboration?
SELECT THE CORRECT ANSWER
Manage Stakeholder Communication
Gain Agreement on Commitments
Monitor Stakeholder Engagement
Collaboration
Correct Option:A
EXPLANATION
Gain Agreement on Commitments, Monitor Stakeholder Engagement, and
Collaboration are the elements of the task Manage Stakeholder Collaboration.
85
You have developed an activity flow diagram between two activities, where
information from the first process gets stored in data store and then the data
store provides information to the second process. The developer has asked you
to clarify key concepts in the proposed design definition. Your next step is to
_________.
SELECT THE CORRECT ANSWER
Separate processes into swim lanes
Develop ERD for data store
Elaborate input and output for data transformations
Associate actors with use cases
Correct Option:C
EXPLANATION
A Concept Model identifies the correct choice of terms to use in
communications, including all business analysis information. It is especially
important where high precision and subtle distinctions need to be made.
86
An organization has to consolidate data from disparate systems, to analyze and
generate reports which will be helpful in making informed decisions. Which
one of the following provides the definition of the structure and business rules
of existing systems data?
SELECT THE CORRECT ANSWER
Business Rules Catalogue
Data Models and Data Dictionary
Process Models
Data Structure
Correct Option:B
EXPLANATION
Definitions and structures from Data Dictionaries or Data Models can be
helpful.
87
Which of the following decomposes the project scope into smaller parts, while
creating a hierarchy of work?
SELECT THE CORRECT ANSWER
Activity List
Work Breakdown Structure (WBS)
Process Modeling
Activity Diagram
Correct Option:B
EXPLANATION
Functional Decomposition applies to a wide variety of versatile subjects, one of
these is Work to be Done, this decomposition (known as a Work Breakdown
Structure or WBS) breaks endeavors into phases, milestones, work activities,
tasks, work items, and deliverables.
88
Which of the following tasks can be performed with business requirements as
one of its inputs?
SELECT THE CORRECT ANSWER
Define Future State
Analyze Current State
Assess Risks
Define Change Strategy
Correct Option:A
EXPLANATION
Business requirement are the inputs to the task Define Future State.
89
How are scope models defined to provide basis for understanding the
boundaries in an adaptive approach?
SELECT THE CORRECT ANSWER
The complete scope model is described during iteration 0 or start of the
project
The scope model is described per each phase or iteration
The scope model is not required, because it's a rapid implementation cycle.
Just implement based on priority
The scope model is described for complete solution during start of the
project and then a subset of scope model per iteration is created
Correct Option:B
EXPLANATION
If the scope is implemented in phases or iterations, the scope model should be
described per each phase or iteration.
90
Which of the following techniques would not be considered during an
operational assessment to identify stakeholder concerns?
SELECT THE CORRECT ANSWER
Interviews
Focus Groups
Workshops
Survey or Questionnaire
Correct Option:B
EXPLANATION
Brainstorming, Interviews, Survey or Questionnaire, and Workshops are the
techniques that may be used to identify organizational gaps or stakeholder
concerns.
91
What is most important when you recommend a solution?
SELECT THE CORRECT ANSWER
Recommended solution should be feasible to implement
Recommended solution should be best-in-class
Recommended solution should maximize the value provided to the
enterprise
Recommended solution should be agreed upon by key stakeholders
Correct Option:C
EXPLANATION
The recommended solution should maximize the value provided to the
enterprise.
92
You have to review requirements and find the requirements that have a
common terminology and are aligned with stakeholder needs, but contain extra
information. Which of the following characteristics is NOT exhibited in this
scenario?
SELECT THE CORRECT ANSWER
Understandable
Feasible
Complete
Concise
Correct Option:D
EXPLANATION
Concise indicates that it contains no extraneous and unnecessary content.
93
Which artifacts, tools, or techniques can help ensure that items determined to
be important are included in the final requirements deliverables or the steps
required are followed?
SELECT THE CORRECT ANSWER
Requirements Management Plan
Checklists
Business Analysis Information Plan
Verification process document
Correct Option:B
EXPLANATION
The purpose of a checklist is to ensure that items determined to be important are
included in the final requirements deliverables, or that steps required for the
verification process are followed.
94
A visual, often pictorial, representation of a requirement or set of requirements
are often referred to as __________.
SELECT THE CORRECT ANSWER
Pictures
Images
Diagrams
Scenarios
Correct Option:C
EXPLANATION
A diagram is a visual, often pictorial, representation of a requirement or set of
requirements.
95
Which of the following techniques is NOT suitable for conducting stakeholder
analysis?
SELECT THE CORRECT ANSWER
Interviews
Process Modeling
Stakeholder List, Map, or Personas
Focus Groups
Correct Option:D
EXPLANATION
Focus Groups technique is not suitable for conducting stakeholder analysis.
96
A Data Dictionary contains definitions of data elements. Sequences,
repetitions, and optional elements are included in which data element?
SELECT THE CORRECT ANSWER
Complex
Composition
Comprehensive
Composite
Correct Option:D
EXPLANATION
Composite data elements are built using data elements to build composite
structures, which may include: Sequences, Repetitions, Optional Elements.
97
When can you validate the requirements?
SELECT THE CORRECT ANSWER
Once Requirements are analyzed
Once Requirements are elicited
Once Requirements are specified and modeled
Once Requirements are verified
Correct Option:C
EXPLANATION
Requirements (specified and modeled) are the inputs to the task Validate
Requirements.
98
Which of the following is NOT an output of the Business Analysis Planning
and Monitoring knowledge area?
SELECT THE CORRECT ANSWER
Governance Approach
Business Analysis Performance Assessment
Business Analysis Plan
Stakeholder Engagement Approach
Correct Option:C
EXPLANATION
Business Analysis Plan is not an output of the Business Analysis Planning and
Monitoring knowledge area.
99
Which of the following techniques is used for making decisions about which
change strategy is appropriate?
SELECT THE CORRECT ANSWER
Process Analysis
SWOT Analysis
Reviews
Decision Modeling
Correct Option:B
EXPLANATION
SWOT Analysis is used to make decisions about which change strategy is
appropriate.
100
You have to update the state of requirements and other attributes to represent
where the requirements are in their life cycle. What should be their state once
you have clearly defined their relationships to other requirements, and
components?
SELECT THE CORRECT ANSWER
Managed
Maintained
Traced
Allocated
Correct Option:C
EXPLANATION
Requirements (traced) have clearly defined relationships to other requirements,
solution components, or releases, phases, or iterations, within a solution scope,
such that coverage and the effects of change are clearly identifiable.
101
Validated Requirements are the input to which of the following Business
Analysis tasks?
SELECT THE CORRECT ANSWER
Define Design Options
Measure Solution Performance
Define Requirements
Allocate Requirements
Correct Option:A
EXPLANATION
Only validated requirements are considered in design options.
102
Which of the following is NOT required as an input to perform the task Assess
Enterprise Limitations?
SELECT THE CORRECT ANSWER
Future State Description
Implemented Solution
Current State Description
Constructed Solution
Correct Option:A
EXPLANATION
The inputs for the task Assess Enterprise Limitations include Implemented (or
Constructed) Solution (External), Current State Description, and Solution
Performance Analysis.
103
Which of these types of requirements should be expressed in a testable form?
SELECT THE CORRECT ANSWER
Stakeholder Requirements, Solution Requirements
Business Requirements, Stakeholder Requirements, Solution Requirements
Stakeholder Requirements, Solution Requirements, Transition Requirements
Business Requirements, Stakeholder Requirements, Solution Requirements,
Transition Requirements
Correct Option:D
EXPLANATION
Testability is the ability to verify that the requirement or design has been
fulfilled. Acceptable levels of verifying fulfillment depend on the level of
abstraction of the requirement or design.
104
Which of the following tasks involves Gap Analysis?
SELECT THE CORRECT ANSWER
Define Change Strategy
Define Future State
Define Design Options
Define Requirements Architecture
Correct Option:A
EXPLANATION
Gap Analysis is an element of the task Define Change Strategy.
105
Which of these are guidelines and tools to perform the task Measure Solution
Performance?
SELECT THE CORRECT ANSWER
Requirements (verified)
Requirements (approved)
Requirements (validated)
Requirements (prioritized)
Correct Option:C
EXPLANATION
Requirements (validated) are guidelines and tools to perform the task Measure
Solution Performance.
106
Which of these modeling techniques includes roles and swim lanes?
SELECT THE CORRECT ANSWER
Use Case Modeling
Data Modeling
Process Modeling
Logical Modeling
Correct Option:C
EXPLANATION
A swim lane is a partitioned area (horizontal or vertical) that segregates those
activities in the process that are carried out by a particular role.
107
Which of the following is an input to the task Assess Solution Limitations?
SELECT THE CORRECT ANSWER
Requirements Architecture
Solution Scope
Stakeholder Concerns
Solution Performance Analysis
Correct Option:D
EXPLANATION
Implemented Solution (external) and Solution Performance Analysis are the
inputs to the task Assess Solution Limitations.
108
A model is a simplified representation of a complex reality used to make
decisions. On what basis should a Business Analyst implement the appropriate
level of abstraction of a requirement?
SELECT THE CORRECT ANSWER
The artistic ability of the Business Analyst
The modeling tools available for use
The stage of the project and the type of information to be communicated
The audience and the type of information to be documented
Correct Option:D
EXPLANATION
The level of abstraction of a requirement varies based on the type of
requirement and audience for the requirement.
109
Solution Evaluation knowledge area is important to _______________.
SELECT THE CORRECT ANSWER
Assess the performance of and value delivered by a solution
Develop User Acceptance Test plans
Ensure successful implementation of the solution
Check for accurate implementation of specifications
Correct Option:A
EXPLANATION
The Solution Evaluation knowledge area describes the tasks that Business
Analysts perform to assess the performance of and value delivered by a solution
in use by the enterprise, and to recommend removal of barriers or constraints
that prevent the full realization of the value.
110
A regulatory agency recently changed the record retention requirements for
financial service providers. All financial reports must be retained in electronic
format both on production reporting servers and in an off-site data repository.
Which one of these will the Business Analyst need to manage the requirements
impacted by this regulatory change?
SELECT THE CORRECT ANSWER
Communication Plans
Performance Objectives
Solution Scope
Traceability Repository
Correct Option:D
EXPLANATION
Requirements traceability is documented and maintained in accordance with the
methods identified by the business analysis approach. Requirements
management tools can provide significant benefits when there is a need to trace
a large number of requirements that may be deemed unmanageable with manual
approaches.
111
Remo, a Business Analyst, has to list all of the states that a customer order can
have on a proposed system, including open, filled, shipped, delivered, and
paid. Which diagram can Remo use to list the customer order in a model?
SELECT THE CORRECT ANSWER
Entity-Relationship
Class
Attribute
State
Correct Option:D
EXPLANATION
A State Diagram shows the life cycle of one entity, beginning when the entity
first comes into existence and moving through all of the different states that the
entity may have until it is discarded and no longer of use.
112
Which of the following is NOT an output from the Solution Evaluation
knowledge area?
SELECT THE CORRECT ANSWER
Solution Requirements
Solution Limitation
Solution Performance Analysis
Solution Performance Measures
Correct Option:A
EXPLANATION
Solution Requirements is not an output of Solution Evaluation Knowledge Area.
Solution Performance Measures, Solution Performance Analysis, Solution
Limitation, Enterprise Limitation, and Recommend Actions are the outputs.
113
When creating an Entity Relationship Diagram, relationships are annotated to
show _____________.
SELECT THE CORRECT ANSWER
Attributes
Cardinality
Entities
Identifiers
Correct Option:B
EXPLANATION
The term cardinality is used to refer to the minimum and maximum number of
occurrences to which an entity may be related. Typical cardinality values are
zero, one, and many.
114
During solution evaluation activities, which technique is used to describe
minimal set of requirements?
SELECT THE CORRECT ANSWER
Functional Decomposition
Use Cases and Scenarios
Acceptance and Evaluation Criteria
Business Rules Analysis
Correct Option:C
EXPLANATION
Acceptance criteria are used to define the requirements, outcomes, or conditions
that must be met in order for a solution to be considered acceptable to key
stakeholders. Evaluation criteria are the measures used to assess a set of
requirements in order to choose between multiple solutions.
115
What's the role played by the Sponsor when the Business Analyst is measuring
solution performance?
SELECT THE CORRECT ANSWER
Plan for the work required to implement the transition requirements
Approval of the measures used to determine solution performance
Contributes to the actual value realized by the solution in terms of solution
performance
May be consulted to provide feedback on solution performance
Correct Option:B
EXPLANATION
The Sponsor is responsible for approving the measures used to determine
solution performance. May also provide performance expectations.
116
When can you begin the allocation of requirements to solution component or
releases?
SELECT THE CORRECT ANSWER
After release planning
After requirements are verified
Once solution approach has been determined
After requirements are specified
Correct Option:C
EXPLANATION
Requirements allocation typically begins when a solution approach has been
determined, and continues until all valid requirements are allocated.
117
Which data mining technique can show how something may be true in the
future?
SELECT THE CORRECT ANSWER
Projections
Forecasting
Predictive
Diagnostic
Correct Option:C
EXPLANATION
Predictive networks such as regression or neural networks can show how likely
something is to be true in the future.
118
Which of the following techniques is NOT likely to be used while planning the
Business Analysis Approach?
SELECT THE CORRECT ANSWER
Document Analysis
Reviews
Sequence Diagrams
Process Modeling
Correct Option:C
EXPLANATION
Sequence Diagrams technique is not used while planning the Business Analysis
Approach.
119
Which of these tasks demonstrates the business value realized by the
implemented solution?
SELECT THE CORRECT ANSWER
Analyze Performance Measures
Measure Solution Performance
Assess Enterprise Limitations
Recommend Actions to Increase Solution Value
Correct Option:A
EXPLANATION
The purpose of Analyze Performance Measures task is to provide insights into
the performance of a solution in relation to the value it brings.
120
In which of the following tasks would you have determined whom to involve
during approval and agreement on requirements and designs?
SELECT THE CORRECT ANSWER
Approve Requirements
Assess Requirements Changes
Plan Business Analysis Governance
Plan Business Analysis Information Management
Correct Option:C
EXPLANATION
Governance Approach identifies the stakeholders who have the authority and
responsibility to approve Business Analysis information, and explains when
such approvals will take place and how they will align to organizational
policies. This Governance Approach is the output from the task Plan Business
Analysis Governance.
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