CHAPTER THREE METHODOLOGY 3.1 Research Design The study employed the use of descriptive survey research design. Descriptive survey deemed suitable for this study as it's aimed at collecting data and describing in a systematic manner of assessment of work stress management and its influence on presenteeism, propensity and productivity in the banking sector within Jos Metropolis, Plateau State. 3.2 Study Area Twelve bank will be selected within the Jos Metropolis area of Plateau State. The employees there speak English but a few such as the cleaners and security personnels speak Hausa which is generally spoken in the Northern part of the country. 3.3 Population of the Study The study population consists of adult members of some selected offices in the bank that have worked there for at least two(2) years. 3.4 Instrument for data Collection The data will be collected using a self-designed questionnaire containing relevant questions with response options by the researcher. The employees that are literate in English language will be allowed to fi the questionnaires themselves but for those that are not literate in English language will be asked the questions in local language (Hausa) and their responses will be filled by to the researcher. Hypothesis HO- Stressful working conditions has effects on productivity, propensity and presenteeism. HI- Stressful working conditions has no effect on presenteeism, propensity and productivity.