Panera Bread Company
Its headquarters are in Sunset Hills, Missouri
Ken and Linda Rosentha founded The St. Louis
Bread Company in 1987 with the first location in
Kirkwood, Missouri.
The Rosenthals invested $150,000 and received a
$150,000 Small Business Administration loan
2158 Panera bread locations
United States and also in Canada
Florida with 193 locations, which
represents 8% of all locations.
 Products and services:
140 000 employees
• Fast casual
• bakery-café
• serving several varieties of bread (baguettes, bagels,
cold sandwiches, hot Panini, salads, soups, coffee,
and teas).
Company Bakery-Café Operations
Franchise Operations
Fresh Dough and other products Operations
• Food processing
• Bread and Bakery Product Manufacturing
• Food and Tobacco
• Food and Beverages
Chief Executive Officer,
Panera Bread & Panera Brands
MBA in marketing from the
University of Delhi
Bachelor’s degree in Economics from St.
Stephen’s College in Delhi
He completed the Advanced Management
Program at Harvard Business School
Chaudhary joins Panera from Krispy Kreme, where he has been the Chief Operating Officer and
President of Krispy Kreme International since 2017
• brings broad experience in building brands and driving value through long-term growth
• more than 25 years of international corporate leadership experience in the food retail and hospitality
industry
Rick Marie
Vice President Real Estate
• Responsible for planning, leading
and directing real estate team to
open 100+ locations annually
Kathleen Stevens
Senior Director, Corporate Counsel
•
•
•
•
Corporate Law
Legal Writing
Licensing
Commercial Litigation
Raj Anbalagan
Senior Vice President-Digital
&Technology Innovation
• University of Missouri-Saint Louis
• Managing and executing large IT &
E-commerce programs
David Gaidos
Chief Food Safety Quality
Assurance Officer
• Bachelor of Science degree in
Food Science from Penn
State University
• Food technology role with
Campbell Soup Company and
Coca-Cola
Marlene Gordon
Chief Legal Officer and Secretary
• Served as General Counsel and
Secretary for Fresh Del Monte
Produce Inc.
• Member of the compay’s
Global Leadership Team
• Harvard Business School
Certified Organiztional Leader
Panera is perfectly positioned to target consumer
demographic ranging from 25 to 44 years
who want a fast, casual, budget friendly dining experience
Ingredients for its foods and ready producys
Trusting relationship
Large supply chain
Quality of received items
Minimize costs
Profitable agreements and deals
without compromising on the
quality of healthy ingredients.
Chipotle:
Starbucks:
 Company operating as a
roaster, marketer, and
retailer of specialty coffee.
 American fast-casual chai
restaurant
 Canada/France/German/UK.
 All around the world
Potbelly:
 Founded in 1977
Five guys:
 Fast-casual restaurants chain
specializes in
 French fries/hamburgers/hot
dogs/sandwiches
 milkshakes and Coca-Cola beverages
 It serves sandwiches/soups/
salads/ice cream.
PANERA MARKET POSITION
Board of Directors
Executive Officers
Bakery Cafe/Franchises
Fresh Dough Facilities
General Manager
Facility Manager
Assitant Manager
Distribution Manager
Shift Supervisor
Shift Supervisor
Bakers/ Crew Members
Production/
Distribution workers
Executive Officers
Panera Bread has 140,000 employees, and the revenue
per employee ratio is $19,966.
Panera Bread's peak quarterly revenue was $727.6M in
2017 (q1).
Panera Bread peak revenue was $2.8B in 2016
Source: Zippia's data science team found
the following key financial metrics.
Sales
2,795,365
2,681,580
2,529,195
2,385,002
2,130,057
Cost of Goods
1,845,791
1,800,852
1,667,497
1,542,055
1,373,825
Gross Profit
949,574
880,728
861,698
842,947
756,232
Operating Expenses
710,602
639,986
586,252
533,246
474,187
Operating Income
239,763
241,594
275,943
309,756
282,870
Interest Expense
8,884
3,830
1,824
1,053
1,082
Other Income
-1,380
-1,192
3,175
4,017
1,208
Pre-tax Income
229,499
236,572
277,294
312,720
282,996
Income Tax
84,258
87,247
98,001
116,551
109,548
Net Income
Continuous
145,241
149,325
179,293
196,169
173,448
Minority Interests
-333
-17
N/A
0
N/A
Net Income
$145,574
$149,342
$179,293
$196,169
$173,448
(Values in U.S. thousands)
Income Statement for Mon, Jul 17th, 2017 [NASDAQ]
314.93 +0.05 (+0.02%) 07/17/17 [NASDAQ]
Balance Sheet for Mon, Jul 17th, 2017
Assets
Current Assets
Cash & Cash
Equivalents
Receivables
Inventories
Income taxes deferred
Other current
assets
TOTAL
105,529
241,886
196,493
125,245
297,141
112,923
23,775
115,786
22,482
106,653
22,811
84,602
21,916
86,262
19,714
N/A
N/A
28,621
27,889
33,502
0
28,699
0
0
0
$311,421
$468,310
$406,166
$302,716
$478,842
PPE Net
Intangibles
Other Non-Current
Assets
TOTAL
802,759
177,196
776,248
185,668
787,294
191,718
669,409
202,781
571,754
209,976
10,235
10,613
5,508
5,956
7,591
$990,190
$972,529
$984,520
$878,146
$789,321
Total Assets
$1,301,611
$1,440,839
$1,390,686
$1,180,862
$1,268,163
Non-Current Assets
Liabilities
Current Liabilities
Short Term Debt
17,229
17,229
0
N/A
N/A
Accounts payable
and accrued
22,455
liabilities
19,805
19,511
17,533
9,371
Accrued Expenses 408,637
359,464
333,201
285,792
268,169
TOTAL
$448,321
$399,443
$352,712
$303,325
$277,540
Non-Current
Liabilities
Long Term Debt
410,594
388,971
99,784
0
N/A
Other Non58,572
Current Liabilities
56,564
58,027
46,273
48,227
TOTAL
$564,503
$544,096
$301,790
$177,645
$168,704
Total Liabilities
$1,012,824
$943,539
$654,502
$480,970
$446,244
Panera relies on the power of its national brand and
infrastructure to make sure that each locations ingratiates
itself by being useful
Case in point : in 2014, Panera launched a mobile app through
which customers may do everything from place food orders to
pay for their purchases.
Pre-order functionality
Place an order for a meal before you arrive at the nearest
location
Either pick it up to go or eat it in the store.
Panera Bread SWOT Analysis
STRENGTH
 Panera follows data-driven strategies
 The company has technological superiority,
which performs innovatively to cope with the
21st century
 It uses e-commerce facilities more effectively
OPPORTUNITIES
 The company should focus on global expansion to
attract a deeper pool of potential customers
 It has opportunities to increase its growth and revenue
 It can work on expanding the target foodservice market
WEAKNESS
 The company has faced criticism for its lack of
diversification and its small niche
 There is friction in management which affects
its productivity and service operations
 It has numerous on-going conflicts with the
founders and investors
THREATS
 Climate change has resulted in food scarcity
 Although it has survived the global recession in
2008, it has not enough capability to do so in the
future
Mission: ‘’ One Panera for a Healthier and Happier World ’’
Vision statement:
‘’to continue to be a leader in the fast-casual dining and quick
service industry by putting an emphasis on employee development
and providing our community with healthy food choices while
maximizing profits for their shareholders’’
1. Be a leader
2. Healthy food choices for the
community
3. Never compromise on the quality
of the products
Panera seeks to be a nationally recognized name and a dominant operator in
upscale, quick service dining.
Increasing the percentage of Cool Food Meals to
60% of bakery-café entrees
Remove more carbon from the atmosphere than it emits by 2050, making it the first national fast
casual restaurant company to commit to a climate positive target.
Transitioning to 100% circular-reusable, recyclable
and compostable packaging
Desigantes that a menu item has low food-relayed
greenhouse gas emissions
Using Green, renewable electricity for at least 50% of Panera Bread owned operations
Customer
satisfaction
Proper and well formulated
customer relation
Advertisement is its
prime strategy
• either increase the
sales volume
• free Wi-Fi system
• providing the best quality
• create a brand name.
Differentiation
• Granting differentiating features that
makes one distinguish oneself from the
others on the basis of value or price
• Establishing oneself as a dominant
market player. This is done to for
making the customers eager to pay up
certain premium costs.
Price leadership
• by providing the services and
products at minimal prices
Response
• to track the marketing results so that
we can determine which is
successfully working for the company
and which is not
• determine whether operations and
services are being provided to the
customers on time or not, quality of
product is good or bad.
• Bread Box : a portion of cash donations made by customers
provide basic necessities for people in need
• Community event: kind donations that the community will enjoy.
•
•
•
•
silent auctions,
runs and walks,
Trivia night
Raffles
• Company trains its employees to spend specific hours
every month in doing volunteer work for the society
• Raises funding for the educational programs, and support
health initiatives for the betterment of the society
• Voluntarily assists the fine and performing arts, and
arranges cultural events for society.
• Supports the volunteer projects that are executed for
broader social welfare
There are always things that could be change or updated in a business
what will you do if you were CEO?
1. Student’s congestion
They have to control the effect of student customers, who are utilizing the table as libraries
• with keeping the balance of not hurting the regular everyday short-term-stay customers
One of the best solution can be
• limiting the numbers of tables that the students customers could use
• after identifying the number of tables needed to serve this purpose
2. Long line / bottleneck
The company should work more on ways to solve bottleneck, by including a system texting consumers when
their orders are ready in addition to the rapid pick up option
So that they can just come and take their orders very fast
3. Expansion
Panera is facing a challenge from the other restaurants
The increase of the others players that are offering similar products has affected the demand for its products as
well as profit margins are decreasing due to such effect.
In the other side, African countries like Nigeria, South
Africa are
• market extremely underdeveloped
• and havn’t been focus for most restaurants chains.
Panera needs to focus on stable countries
•
with growing economies
• try to have local partners who know the area, the labour
regulatuons, cultural and taste preferences
•
in order to establish a value proposition.