Student Project Portfolio BSBSUS511 Develop workplace policies and procedures for sustainability Student Name: Student Number: Contents Project Portfolio – Part A 3 Section 1: Briefing report 3 Section 2: Stakeholder meeting 7 Section 3: Policies and procedures 8 Section 3: Policies and procedures 9 Section 4: Action plan 10 Project Portfolio – Part B (Option 1 – Grow Consultants) 18 Section 5: RTO Inspection (Grow Consultants) 19 Section 6: Best practice memo 21 Section 7: Sustainability register 22 Section 8: Sustainability Implementation Report 23 Project Portfolio – Part B (Option 2 – Own Business) 25 Section 5: Action Plan Implementation Report 25 Student name: Assessor: Date: Business that this assessment is based on: Grown Management Consultants Area of sustainability: Worker’s welfare Waste management Cleaning products Description of policies and procedures: Because the organization currently lacks sustainability rules, other applicable policies and procedures were implemented to maintain a sustainable working environment. Policy and procedure 1 Cleaning products Policy and procedure 2 Cleaning products that were environmentally friendly were employed. Waste Reduction and recycling Utilized paper should be Flinders International College V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 2 recycled, and e-books should be used instead of paper books. Flinders International College V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 3 Assessment Task 2: Policies and Procedures Development Project Information for students In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and submitting a completed project portfolio (Part A only). You will need access to: a business or simulated business which meets the requirements described in the activities below a meeting space or meeting technology your learning resources and other information for reference Project Portfolio (Part A) template Simulation Pack (if you need a case study). Ensure that you: review the advice to students regarding responding to written tasks in the Business Works Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTO’s submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on: where this task should be completed how your assessment should be submitted. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. Activities Complete the following activities: 1. Carefully read the following: This project requires you to develop, implement and review at least two workplace sustainability policies and procedures for one area of sustainability within a business. You will do this by: consulting with relevant stakeholders reviewing current policies and procedures gathering information following organisational policies and procedures incorporating continuous improvement strategies considering resource requirements supporting implementation tracking results providing stakeholder feedback. You will also integrate sustainability into your organisation’s wider policies and procedures. Selecting a business to work with Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation! If you choose to base your assessment on your own business or workplace, it is important that you are able to access enough information for your chosen business to be able to successfully complete each of the assessment tasks. As a minimum, this will include organisational policies and procedures related to organisational documentation, access to information sufficient to develop sustainability policies and access to stakeholders. You will make a final decision about whether to work with the case study business or a real business in the next step. Completing your Project Portfolio You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take to complete your Portfolio are described below. Communicating with others You will need to communicate with stakeholders to confirm their requirements and to seek their advice and feedback. Your communication may be directly with actual staff members from within your own business or workplace. Alternatively, your fellow students and/or your assessor can play the roles of the relevant people. This communication doesn’t have to be face-to-face. Where communication is face-to- face, it doesn’t mean that all parties must be in the same room – you can use video conferencing or any other appropriate format, as long as it meets the requirements outlined in this guide and in your Project Portfolio. 18. Preparation Select a business to work with As you saw earlier, this unit requires you to develop sustainability policies and procedures for one area of a business. Some examples of the policies and procedures that you could prepare include: sustainable meetings sustainable purchasing practices sustainable workplaces sustainable production sustainability site plans. Decide whether you would like to work with your own business or the case study business and follow the relevant instructions below. For students working with their own business Check that you have access to the required policies, procedures, information and stakeholders that you will require. You should also decide on the area of the business that you will work with, the area of sustainability that you will focus on and the policies and procedures that you will prepare. Complete Page 4 of your Project Portfolio by: describing the business describing the area of sustainability that you will focus on describing the two policies and procedures that you will develop. Submit Page 4 to your assessor. Your assessor must approve your business and the policies and procedures before you proceed with assessment. For students working with the case study business Take some time now to read through the Simulation Pack for this unit. You will need to select an area of Grow Consultants to work with. Choose areas that interest you. There are some ideas given below – or you might choose another topic altogether. It’s up to you. Keep in mind though that you will need to be able to easily access information for your policies and procedures. Sustainability ideas: meetings production processes purchasing travel sustainable workplaces. You will use your real names, backgrounds and communication preferences and styles during all role plays or simulated communication to ensure that the simulation is realistic. You will also use information from real products and services to combine with information provided in the simulation pack and include in your presentations. Complete Page 4 of your Project Portfolio by: describing the business describing the area of sustainability that you will focus on describing the policies and procedures that you will develop. Submit Page 4 to your assessor. Your assessor must approve your planned presentations before you proceed with your assessment. Review all of your documents Before you begin your assessment, read through all of your assessment documents including this guide and your Project Portfolio. If you are working with the case study business, you should also read through all of the documents in the Simulation Pack. If you are working with your own business or a business that you work in or are familiar with, make sure that you have access to all of the documents that you need and that you have familiarised yourself with them. Make sure that you understand what you need to do and, if you have any questions, speak to your assessor or workplace supervisor. 19. Develop a briefing report In this first activity, you will develop a briefing report. You should conduct research relevant to your chosen area of sustainability which identifies the following: Relevant environmental and sustainability legislation, regulations and codes of practice Sources of information on sustainability, including incorporating sustainability into business planning and using it as an opportunity to identify new business initiatives. Sustainability policies and procedures developed by other organisations Life cycle mapping processes. Here are two websites to get you started: https://www.business.gov.au/riskmanagement/environmentalimpact/environmental-management/environmental-legislation-licences-andpermits http://www.sustainability.vic.gov.au/services-andadvice/business/energy-and- materials-efficiency-forbusiness/resources-and-tools/life-cycle-management Using your research and analysis, develop a briefing report which you will use later in this assessment. Your briefing report should address the following: Introduction, including current organisational practices. Key sustainability facts and figures and the benefits to businesses of implementing sustainable initiatives. How sustainability can be built into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability. Legal requirements in relation to workplace sustainability relevant to Grow Management Consultants, as well as any relevant regulations and codes of practices. Details of three sustainability policies and procedures researched and inclusions within the policy and procedures. An overview of life cycle mapping, including life style stages, life cycle map, life cycle matrix. Identification of the most effective strategies to reduce environmental impact relevant to your chosen sustainability area. Provide an example to illustrate this concept. Attach your example to your report as appendices; you should complete the life cycle map and life cycle matrix and mitigating strategies. Example actions should be included as below. Example sustainability actions to inform the sustainability action plan for the next 12 months. You should identify at least five ideas initially, including identifying priority actions and longer-term actions. Recommendations on suitable performance indicators that can be used to measure environmental performance once the policies and procedures are implemented. Options for strategies that could be implemented to ensure that resource efficiency within the business is continually reviewed and improved. Proposed scope of the policies, including a list of headings to be included and a brief description of each heading. Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs. Work into Section 1 of your Portfolio. Make sure you have answered all questions in each copy of Section 1 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 1 of the Project Portfolio and make sure you attach these upon submission. 20. Meet with your stakeholders Now that you have developed a briefing report, you should consult with at least two stakeholders to gather their advice and feedback. At the meeting, the stakeholders will provide input into the development of the policy and procedures through their comments and ideas. Encourage their participation. During the meeting, demonstrate effective communication skills including: speaking clearly and concisely using non-verbal communication to assist with understanding asking questions to identify required information responding to questions as required using active listening techniques to confirm understanding. Following the meeting, summarise the stakeholder feedback and finalise the scope of the sustainability policies and procedures including: required outcomes KPIs methods of implementation. Work into Section 2 of your Portfolio. i This meeting may take place with actual people who work for/who are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more stakeholders. If in the classroom setting, you will all take turns within your group to share your individually developed briefing reports and to gather feedback and input. Your discussions should take at least 20 minutes each. This can either be viewed in person by your assessor or you may like to video/audio record the session for your assessor to watch or listen to later. Your assessor can provide you with more details at this step. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio. Make sure you have answered all questions in each copy of Section 2 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 2 of the Project Portfolio and make sure you attach these upon submission. 21. Developing the sustainability policies and procedures Develop the policies and procedures based on your briefing report and stakeholder feedback. Ensure that your policies and procedures include a statement about the organisation’s commitment to sustainability, as well as how sustainability initiatives will be incorporated into business planning and will also serve as business opportunities. Work into Section 3 of your Portfolio (note that two copies of Section 3 have been provided). Make sure you have answered all questions in each copy of Section 3 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 3 of the Project Portfolio and make sure you attach these upon submission. 22. Developing an action plan The next part of the assessment task requires you to develop an action plan to implement one of the policies and procedures which you developed earlier. Your action plan should include: The resources required for implementation of the policy (human, financial, material) A list of sources of resources required A priority list for implementation Individual responsibilities Strategies for continuous improvement Strategies for tracking and monitoring the success of the policy Strategies for supporting implementation Strategies for reviewing implementation (How will outcomes be documented? How will feedback be provided? How will trends be identified and recorded?) An important part of your action plan should be a strategy for communicating with stakeholders to generate engagement with sustainability initiatives. As part of this, seek and incorporate feedback on your action plan from one of the stakeholders who you consulted in Activity 4. (If you are working on the Case Study business, seek feedback from your Assessor.) Work into Section 4 of your Portfolio. Make sure you have answered all questions in each copy of Section 4 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 4 of the Project Portfolio and make sure you attach these upon submission. Project Portfolio – Part A Use Part A of your Project Portfolio with Assessment Task 2. Section 1: Briefing report Introduction State the purpose of the report, including current organisational sustainability practices. Attach copies of any relevant, current policies and procedures or company information to this section of your portfolio. The goal of this paper is to demonstrate the benefits of sustainable policy practises in crop management. Also, in a professional manner, provide other recommendations as well as sustainable practises in the organisation. The purpose of this study is to examine the present condition of Grow Management Consultants' sustainability practises and execution so that adjustments may be made to meet this aim. Business long-term viability Grow Management Consultation recognises the need of adopting sustainability throughout the company. It offers a number of services to assist businesses, including: assess current managers' leadership behaviour and performance indicators; and • develop and implement personalised leadership training based on the findings. One of the company's primary consultants and directors, Paul Burns, just completed a Sustainable Business course and is keen to implement sustainable practises throughout the board. Sustainability facts and figures Include information on sustainability facts and figures, as well as the benefits to businesses. Attach links to relevant research, company information etc to this section of your portfolio. Paul's involvement at the workshop had an influence on the strategic plan, which was recently modified. As part It incorporates the following statement in its mission statement: We are committed as a corporation to the health of both economic and ecological systems, as well as the health of individuals and other living things. The Strategic Plan, on the other hand, does not include any specific initiatives, so the remark looks to be only lip service for now. Paul is keen to develop a sustainability plan and practises for the entire company, including travel, purchasing, office energy use, office supplies, and cleaning. Paul, on the other hand, has said unequivocally that he does not want to spend money on policy and procedure development, and that all work must be done in-house, therefore consultants cannot be recruited. Switching to energy-efficient lighting and regulating lighting settings according to the production schedule will save money in the long term. Monthly utility expenses will be reduced as a result of solar and wind energy. Supplies can be saved by recycling and utilising e-books. The advantages of workplace sustainability are typically the advantages of growing Management Consultants in terms of corporate objectives. The following are some of the advantages of implementing sustainable initiatives for businesses: • A better reputation in the community since the firm is perceived as environmentally conscious • Cost savings through policies like double-sided printing and reuse. • Increased efficiency and competitiveness • Recruit and retain staff • Increase consumer sales and loyalty • Strengthen supplier relationships Information on the firm, as well as relevant research Current challenges and practices within the organization: • Older-style fluorescent lighting is used in all offices, the staff room, and the restroom. After the workday is done, these lights are commonly kept on. • There are no explicit energy use standards for staff, nor are there any reminder signs. • The business has no equipment acquisition policy and instead buys whatever is on offer at the time; the two biggest consultants have corporate autos. Both cars are now five years old and require replacement. • The company holds regular get-togethers and workshops. An outside caterer provides the catering, which includes all dishes and cups (plastic). • Contract cleaners clean the workplace once a week with standard cleaning supplies. • Employees acquire stationery on an as-needed basis, which usually results in large inventories of items like scratch pads and review printer paper. • There may be a waste canister and reusable canisters, both of which are generally used correctly. Success in implementing sustainable business practises is Business inextricably linked to innovation. If you want to dramatically cut planning, waste and energy consumption, you will need to innovate, whether opportunities and you are a start-up or a well-established corporation. We may create a brand image by expressing that we are environmentally sustainability conscious, which will demonstrate to our customers that we care Describe how about the environment. Using e-books instead of paper will also be sustainability can be built a cost-effective strategy to save money. Another essential approach is to use recycled water in the office instead of the supply water. into business planning and can inform business opportunities to reflect the organisation’s commitment to sustainability. Example sustainability policies and procedures Report on three sustainability policies and procedures that you have identified and reviewed. Summarise the areas that they address. Include copies of the policies (or links) to this section of your portfolio. Policy 1 Cleaning product policy: Grow Management Consultancy will only stock cleaning goods that are toxin-free. Purchase procedures are as follows: 1. No items containing the following must be included in purchase requisitions: a. Phthalates, which are found in air fresheners; b. Triclosan, which is found in dishwashing solutions. c. Quaternary ammonium compounds, which are utilised in textiles; d. Chlorine, which is used in toilet cleaning. 2. Purchase requisitions must be for the items listed below. a. Fragrance-free or all-natural organic items, such as oils, as alternatives to Phthalates. 3. Hand soaps and sanitizers must fulfil at least one of the following criteria. a. Antimicrobial agents are not present. b. UL Ecology 2784, which applies to hand cleaners and soaps. 4. Monitoring procedures. Policy 2 Waste reduction and recycling policy There are four phases to implementing this policy. 1. Encourage the increased use of digital mobile technology to reduce excessive resource use and paper waste. 2. Minimize- Minimize waste production and disposal. Ensure that all printers are set to print double-sided by default. Purchasing in bulk reduces the amount of paper and plastic packaging used. 3. Reuse- Reuse waste materials instead of creating new ones. Examine procedures for disposing of outmoded ICT equipment, with an emphasis on finding new applications or users. 4. Disposal - Waste is only disposed of if there is no other feasible option. Policy 3 Reduction and recycling of waste is part of the policy. There are four phases to putting this policy in place. 1. Encourage the increased use of digital mobile technologies to reduce excessive resource use and the creation of paper waste. 2. Minimize- Minimize the amount of trash produced and disposed of. Double-sided printing should be the default setting on all printers. Purchasing in bulk helps to cut down on the amount of paper and plastic packaging used. 3. Reuse- Reuse waste materials instead of producing new ones. Review rules for disposing of outmoded ICT equipment, with an emphasis on finding new applications or users. 4. Disposal - Waste should only be disposed of if no other option exists. The life cycle mapping approach helps you to gain a better Life cycle mapping understanding of resource, energy, and water flows, as well as Explain life cycle mapping identify important environmental consequences and more as it relates to one of your accurately decide on mitigation solutions. policy areas (using The First Step: Life Stages Identify and document the major Sustainability stages/processes in the manufacturing of your product or service in Victoria resources from the linear life cycle. Step 2: Create a life cycle chart for your product or service that their website), including lifestyle stages, life cycle depicts the major stages. Some of things will occur 'outside your map, life cycle matrix and gate,' so keep that in mind. Step 3: Determine the most significant environmental identify and selecting the consequences. most effective strategies Step 4: Develop an environmental mitigation strategy. to reduce environmental Consider the life cycle mapping of a book. impact. Legal requirements in relation to workplace sustainability List and explain key legislation related to sustainability and that is relevant to the business. Sustainability actions Include example sustainability actions to inform the sustainability action plan for the next 12 months. You should Paper is made from wood and trees as raw materials. Product development Marketing and distribution Make use of purssace Environment Protection and Biodiversity Conservation Act 1999 (EPBC Act) Waste Avoidance and Resource Recovery Act 2001 Environment Protection and Biodiversity Conservation (EPBC) Act Regulations Work Health and Safety Act 2011 Corporations Act 2001 Australian and international standards relating to corporate sustainability include: ISO14001 Environmental management ISO 26000:2010 Guidance on social responsibility The AS/NZS 3598:2014 standards The United Nations Sustainable Development Goals (SDG) The triple bottom line of environmental quality, social equity and economic prosperity The global standards for sustainability reporting (The GRI Standards I will participate in a variety of sustainability initiatives throughout the course of the year in order to inform the sustainability strategy. 1. Examine the policy on book publication. 2. Solar-powered green purchasing policy 3. Using more sustainable cutlery to replace plastic plates in meetings. 4. Using environmentally friendly cleaning products. 5. Replacing equipment that is not offering long-term solutions. identify at least five ideas initially, including identifying priority actions and longerterm actions. The key performance indicators (KPIs) provide benchmarks against which to assess an activity's success in achieving its Provide recommendations objectives. SMART goals guarantee that your objectives are specific, measurable, attainable, relevant, and timely. on suitable performance By the year 2022, By 2023, trash and harmful cleaning products indicators that can be will have been reduced by 20%. used to measure This year, we will save 20% on solar energy power. environmental By 2023, increase employee wellbeing by 20%. Reduce paper use by 30% by 2023. performance once the policies and procedures are implemented. Performance indicators Continuous improvement Discuss possible strategies for ensuring that resource efficiency continues to occur. Policy options Recommendations for policy options including discussion on likely effectiveness, timeframes and any costs. Staff meetings are held once a month to get input. External specialists should be included The energy audit. After explaining the nature of the problem or issue and presenting study findings, policy recommendations are made. All aspects of the firm shall be covered by sustainability rules and processes, including but not limited to: • Purchasing • Energy use in the office • Office supplies • Travel • Cleaning Proposed scope Policy 1 Provide a scoping of the Sustainability Policies and Procedures, including a list of headings to be included and a brief description of each heading. Waste reduction and recycling policy There are four phases to implementing this policy. 1. Encourage the increased use of digital mobile technology to reduce excessive resource use and paper waste. 2. Minimize- Minimize waste production and disposal. Ensure that all printers are set to print double-sided by default. Purchasing in bulk reduces the amount of paper and plastic packaging used. 3. Reuse- Reuse waste materials instead of creating new ones. Examine procedures for disposing of outmoded ICT equipment, with an emphasis on finding new applications or users. 4. Disposal - Waste is only disposed of if there is no other feasible option. Policy 2 Employee Benefits Program 1. Dress code: Grow Management Consultant employees are expected to represent the company, thus positive, well-made attire and a professional look are necessary. 2. Visitors in the workplace- To protect the safety and security of the organization's personnel and facilities, only authorised visitors are permitted to enter the workplace. 3. Preventing Workplace Violence- All workers, colleagues, and temporary employees should be treated with civility and respect at all times. Attach: Current policies and procedures ☐ Links to research ☐ Links to review procedures ☐ Section 2: Stakeholder meeting Summarise the stakeholder feedback How will you implement the stakeholder feedback in your policies and procedures? Stakeholders were happy about the adjustments we are seeking to make with Grow consultant's sustainability policy. They like the fact that we utilised non-toxic chemicals, recycled paper, and reusable cutlery. Attach a recording of the meeting if your assessor did not observe or participate in the meeting. Attach any notes from the meeting to this section of your Portfolio. Scope Policy 1 Use the feedback from the meeting to finalise the scope of your sustainability policies and procedures including: Workplace energy use required outcomes KPIs methods of implementation. • Lower your energy use. For example, using low-energy light bulbs throughout and ensuring that computers are turned off after use are two examples. • For the bulk of your lighting needs, switch to low-energy light bulbs. · At the conclusion of the workday, make sure all lights are turned off. • Create formal energy use standards for employees or post reminders on the wall. Solar energy will save 20% of power this year, and employee wellbeing will improve 20% by 2023. By 2025, the corporation intends to be 80 percent sustainable.. Policy 2 Waste reduction and recycling policy. • Increase the frequency with which stationery is acquired to avoid accumulating things like notepads and A grade printer paper, and avoid utilising paper wherever possible. Delivering invoices and quotes as PDF files through email, for example. At the firm, meetings and workshops are held on a regular basis. The cuisine is prepared by an outside caterer, and all reusable dishes and glasses are given (paper) By 2023, trash and harmful cleaning products will have been reduced by 20%.. Recording of meeting (if relevant) ☐ Notes from meeting (if relevant) ☐ Policy and Procedure 1 Section 3: Policies and procedures Purpose statement Explain the main reason for the policy and the issue it is designed to manage. Scope Outline overarching policy principles, for example, organisational commitment and compliance with legislation. Procedures Procedures will contain enough detail to enable action, so the procedure is supported and applied. If there are consequences relating to not following a procedure, these must be stated clearly in this section. Roles and responsibilities should be documented. The following table should be used. Numbering should be used. The sustainability policy of Grow Management Consultants refers to the use, development, and conservation of resources at a rate and in a way that allows people to meet current demands while also providing for future generations. Our sustainability policy outlines our commitment to policies and practises that promote environmentally responsible operations. Policies that encourage energy efficiency can help to boost economic development, reduce glasshouse gas emissions, and improve energy security. Fewer glasshouse gas emissions, a reduced demand for energy imports, and lower family and economic expenditures are just a few of the benefits of energy efficiency. Scope Outline broad policy concepts, such as organisational dedication and legal compliance. All government agencies are focused on reducing their carbon footprint, reducing waste, and improving efficiency.. All government agencies are focused on reducing their carbon footprint, reducing waste, and improving sustainability. Energy efficiency refers to the use of much less energy to accomplish the same activity - in other words, eliminating power waste. Energy efficiency plays several roles in the path of long-term financial development. As a result, it adds to carbon discounting, resulting in reduced climate change. It also leads to the creation of jobs, reducing poverty and allowing for more sustainable living.. Procedure title 1) Energy Usage Responsibility • Set a reminder to turn off lights at the end of the workday. • Replace incandescent bulbs with CFLs. • Make use of solar energy as a source of energy. Policy and Procedure 2 Design to reduce the use of non-renewable energy Section 3: Policies and procedures Purpose statement Explain the main reason for the policy and the issue it is designed to manage. Scope Outline overarching policy principles, for example, organisational commitment and compliance with legislation. Grow Management Consultants' sustainability policy refers to the efficient use, development, and protection of resources at a cost and in a way that allows people to meet their current needs while also providing for the needs of future generations. Our commitment to methods and regulations meant to sell ecologically responsible activities is outlined in our sustainability coverage. The procurement policy, in particular, makes a strong case for the organization's involvement in procurement and sustainability. All departments of the government are focused on decreasing their carbon footprint, minimising waste, and improving sustainability. Sustainable procurement is a process by which businesses meet their needs for goods, services, works, and utilities in a way that maximises cost-effectiveness over the life cycle while also addressing fairness concepts for long-term development, resulting in societal and environmental benefits across time and space. Procedures Procedures will contain enough detail to enable action, so the procedure is supported and applied. If there are consequences relating to not following a procedure, these must be stated clearly in this section. Procedure title Reduce the usage of nonrenewable resources and plastics. • For lunch and other purposes, using reusable utensils such as steel. . Purchase recycled paper for your business As far as possible, avoid the use Send your message via email. of paper. Ship a bill, for example, or send PDF files as attachments to emails. Ordinary conferences and seminars are held at the agency. Catering is provided by an outside caterer with all reused plates and cups supplied in The following table should paper. be used. Numbering should be used. Roles and responsibilities should be documented. Responsibility All reusable plates and glasses were provided by the caterer, along with all reused plates and cups. Section 4: Action plan Sustainability Action Plan Current: (August 02, 2021) Issues Comments The firm was employing antiquated fluorescent lights, which were not turned off at the end of the day by the employees. 1 2 • Using CFL lights and reminding employees to turn them off. The corporation does not have a process for acquiring equipment and instead purchases it as needed, frequently buying whatever is on sale at the moment. Keep a supply of sustainable equipment on hand so that we do not have to acquire non-sustainable equipment. The corporate cars used by Principal Consults are five years old and in need of replacement. 3 4 • Replace outdated vehicles with new ones and urge employees to take the train rather than driving. Meetings and workshops are held on a regular basis, however cuisine is provided by an outside caterer that uses plastic cups and plates. • Reusable cups and bowls should be used. Contract cleaners clean the office once a week using standard cleaners that utilise harmful materials. 5 • Use chemicals that are non-toxic. Flinders International College V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 27 Future: (insert month & year here) No. Objectives Measures of Performance Using CFL lamps and reminding employees to switch off lights. Reduce the cost of energy by 20% by 2024. Stock up on sustainable equipment so we do not have to acquire nonsustainable equipment. By 2022, use 80 percent more sustainable items and stationery. 1 2 3 4 Replace outdated cars with new ones, and encourage employees to take Reduce the company's and employees' carbon emissions by 40% trains rather than driving. by 2022. When having meetings, use reusable cups and bowls. When cleaning the By 2023, waste and harmful cleaning products will be reduced by business, use non-toxic products. 30%. By 2025, reduce the consumption of plastics by 40%. Strategy for Achieving Objectives Strategies Step by Step Plan a. Replace all florescent lamps with CFL lights b. Send reminder to the staffs about energy usage and to turn off the lights. Save the energy by 30% and encourage using sustainable products. For example Energy Conservation Reduce the use of plastics Reduce carbon emission Due Date Name April 2022 Maintenance manage January 2022 Grow Consultants By 2022 All Staff Member August 2022 All staff member 05 August 2021 All staff members. 10 November 2021 All staff members. c. Switching off all the electrical appliances when not in use a. While conducting meeting use reusable cups, plates and glasses. b. Place a meeting to plan the reduction of carbon emission and carbon foot print. c. Encourage staff to use public transport whenever possible d. Replace principal consultant’s vehicles. Reduce the use of chemical a. Advice the consultant’s company to use toxic free chemicals. b. Purchase requisitions must not include any products that contain: b, Phthalates- used in air freshener 60% of all the suppliers to be done by 2022 Purchasing Department 60% of all the suppliers to be green by 2022. Purchasing Department 60% of all the suppliers to be green by 2022 Purchasing Department By 2022 Purchasing Department By 2022 Purchasing Department c, Perchloroethylene- used in carpet cleaning d, Triclosan- used in dishwashing liquids e, Quaternary ammonium compounds- used in fabric softeners f, Butoxyethanol- used in window cleaner g, Ammonia- used on polishing agents h, Chlorine- used in toilet cleaning I, Sodium hydroxide – used in oven cleaners c. Alternative to phthalates- Fragrance free or all natural organic products such as oils d. Hand soap and hand sanitizer must meet one or more of following standards a, No antimicrobial agents (other than as a preservative) expect where required. Resourcing plan Strategies Resources required Source a. Human resources- to replace lamps and send reminders (human, financial, material) Save the energy by 30% and encourage using sustainable products. For example; Reduction of of carbon emission. b. Materials- energy efficient lamps, solar etc. c. Financial- Money to replace the lamps and send reminder d. Annual travel plans a. Reusable cups, plastics and glasses. b. Cloud services, high net worth internet Recruitments, party contractor, hardware store. Hardware store contractor Name Mr. Ctechnical department, Sales department, purchasing department. Mr. C- technical Team Financial management Financial department Travel desk and financial management Mr.D-admin Officer Retails management department Sales Department, Financial department Internet Service provider/ broadband/Network providers Mr. F-IT Department c. Capital or money is needed to do all of the following work. Finance Finance Manager Reduce carbon emission a. Office Stationary b. Hand operated paper shredder, refillable markets, rechargeable cells etc. Stationery market Mr. Gpurchasing officer. Vendor Mr. Gpurchasing officer. Continuous improvement Explain your strategy for continuous improvement Tracking and monitoring success Outline your strategy for tracking and monitoring the success of the policy I have addressed all of the company's long-term concerns. The company's fundamental issue is that it has failed to take moves towards becoming more sustainable. We are attempting to select for more sustainable goals using the techniques outlined above, which will not only boost the firm's image but will also help the company make profit in the long term. Replacing ageing lighting with energy efficient lights, for example, would be helpful to the organisation both now and in the future. We are also attempting to introduce the usage of reusable utensils and reducing the use of non-sustainable items and stationery. By 2021, the energy bill will have been reduced by 20%. By 2025, reduce the consumption of non-recyclable paper by 40%. By 2023, use 80 percent more sustainable items and stationery. Reduce the company's and employees' carbon emissions by 40% by 2022. By 2023, trash and harmful cleaning products will have been reduced by 30%. I will encourage everyone to utilise environmentally friendly items. Supporting implementation Similarly, as the firm progresses and strives towards sustainability, I will be guiding staff. In addition, I will be monitoring employees as What support will they shift to a more sustainable lifestyle. Instead of driving, I would you provide to others urge employees to take trains or public transportation. I will always during be there to assist them if they become confused or want assistance. implementation? The outcomes will be documented in a meticulous manner. There Reviewing implementation will be a step-by-step procedure that employees must follow, and the consequences will be determined by whether or not the Describe your strategy method was followed. Similarly, because we have defined the for reviewing goals, the outcomes will be determined by how well they are met. implementation. How An energy audit will also be conducted to determine how much energy was saved. Meetings and regular email updates will be will outcomes be used to offer input. Meetings will be held on a regular basis, and documented? How will patterns will be identified. Emails will be issued to the employees feedback be provided? about what they are doing well, and comments will be offered if Flinders International College V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 34 How will trends be identified and recorded? something needs to be changed.. Flinders International College V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 35 Feedback Describe the process that you used to seek feedback on your action plan. Summarise the feedback that you received and describe how you incorporated it. Attach a copy of the feedback that you received to this section of your portfolio. A meeting with the company's stakeholders and employees was conducted. The action plan was praised by all of the employees. Stakeholders were similarly optimistic about the impact that sustainability will have. Almost all of the feedback was favourable, however one of the comments I got was that I was expecting a lot of change in a short amount of time. As a result, I set a target of incorporating all of the agenda by 2025. Similarly, one of the employees proposed that if feasible, electronic copies of books be used, which was a fantastic suggestion that was adopted into every step after that. Project Portfolio – Part B (Option 1 – Grow Consultants) Use this section of the Project Portfolio if you are completing Option 1 with Assessment Task 3 (that is, if you are working with the case study business). Note: If you are completing Option 2 for Assessment Task 3, you should not complete this template. A separate template has been provided for you later in this document. Assessment Task 3: Sustainability Initiatives Implementation Project Information for students In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and submitting a completed project portfolio (Part B). You will need access to: the business or simulated business that you worked with in Assessment Task 2 your learning resources and other information for reference Project Portfolio template (Part B) Simulation Pack (if you need the case study). Ensure that you: review the advice to students regarding responding to written tasks in the Business Works Student User Guide comply with the due date for assessment which your assessor will provide adhere with your RTO’s submission guidelines answer all questions completely and correctly submit work which is original and, where necessary, properly referenced submit a completed cover sheet with your work avoid sharing your answers with other students. i Assessment information Information about how you should complete this assessment can be found in Appendix A of the Business Works Student User Guide. Refer to the appendix for information on: where this task should be completed how your assessment should be submitted. Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student User Guide. However, if your RTO has provided you with an assessment cover sheet, please ensure that you use that. IMPORTANT INFORMATION FOR STUDENTS You have two options for this section of your assessment – Option 1 is for students who are working from the case study business. Option 2 is for students who are working from their own business. Important: You should only complete ONE of the following options. If you are unsure which option you should complete, speak to your assessor. Activities – Option 1 (Grow Consultants) Option 1 is for students who worked from the Grow Consultants case study in Assessment Task 2. If you completed Assessment Task 2 using your own business, skip straight to Option 2. If you are unsure, speak to your assessor. DO NOT COMPLETE BOTH OPTIONS. Complete the following activities: 1. Undertake an inspection of your RTO facility Assume that, following acceptance of your sustainability policy and procedures, you have been asked to implement strategies identified in your action plan for the continuous improvement of resource efficiency. This is to include an inspection of the workplace to identify environmental sustainability and resource usage issues and to identify and report on possible solutions. You will therefore undertake an inspection of the RTO facility using the environmental sustainability and resource Usage Record Template provided in Section 5 of your Project Portfolio (Part B). Record at least three actual or potential environmental sustainability and resource usage issues that you find. Your assessor will advise you of the date and time of the inspection and will observe you conducting the inspection. Make sure you have answered all questions in Section 5 of your Portfolio (Part B). Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in Section 5 of the Project Portfolio (Part B) and make sure you attach these upon submission. 23. Develop a memo for staff about best practice sustainability procedures Assume that you wish to commence implementing a further initiative from the action plan, which is to provide regular communications to staff about sustainability practices. Based on one of the issues identified in your environmental sustainability and resource usage record, develop a short memo to send to staff about best practice sustainability procedures. For example, if you have identified that water usage is high, you could write about tips to reduce water usage. The memo you develop must be written in plain English and in userfriendly language and be designed to promote engagement in sustainability initiatives. The memo should be no more than one page and include images such as photos or graphs to assist with understanding and engagement. Work into Section 6 of your Portfolio (Part B). Make sure you have answered all questions in Section 6 of your Portfolio (Part B). Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 6 of the Project Portfolio and make sure you attach these upon submission. 24. Develop a sustainability register You are required to develop a register for recording and tracking all continuous improvements in resource efficiency. The register should be able to include, as a minimum, the ability to record the reported opportunity, action to be taken, responsibility, timelines and outcome. Work into Section 7 of your Portfolio (Part B). Make sure you have answered all questions in Section 7 of your Portfolio. Submit to your assessor for review. You are also required to attach certain documents as part of your evidence – review the documents you need to attach as outlined in each copy of Section 7 of the Project Portfolio and make sure you attach these upon submission. 25. Develop a sustainability implementation report Assume that the sustainability policy and procedure you developed has been implemented, as well as findings from regular sustainability inspections. Sustainability initiatives implemented include: Energy audit and all recommendations implemented including signage about energy use (e.g. switch off lights at night, turn down brightness, turn off taps) Recycling policy introduced, and three more recycling bins introduced. Green purchasing policy developed (on staff intranet, email sent to staff to advise). Green transport policy developed and implemented (on staff intranet, email sent to staff to advise). Assume also the following sustainability targets: Reduce electricity consumption by 20% within six months. Promote awareness of sustainability initiatives amongst all staff members A staff survey has been undertaken (see the Simulation Pack for results), as well as an energy audit. The results of the energy audit are as follows: Actions implemented: replace halogen downlights with energy efficient downlights and transformers connect to natural gas, converting to an energy source with onethird of the greenhouse gas emissions of electricity from coal replace electric storage hot water heater with instant solar hot water replace air conditioner with a more efficient inverter unit. Prior to energy audit: Annual energy bill: $2,415 a year Annual greenhouse emissions: 18 tonnes a year Six months later: Annual energy bill: $1,800 a year Annual greenhouse emissions: 10.2 tonnes a year One year later: Annual energy bill: $2,215 a year Annual greenhouse emissions: 14 tonnes a year Note: Four new staff members employed may account for increase. Energy targets were not adjusted to account for the new staff. You are required to review the results of the staff survey and the energy statistics provided. Based on your review, develop a short report that outlines: Analysis of staff survey results and achievements against targets Analysis of energy audit data and achievements against targets Recommendations for additional actions that need to be taken based on the data above. Summary of the success of the sustainability policy and procedures based on analysis. Updates to sustainability policy and procedures to account for recommended improvements. Work into Section 8 of your Portfolio (Part B). Make sure you have answered all questions in Section 8 of your Portfolio. Submit to your assessor for review. Section 5: RTO Inspection (Grow Consultants) Areas of RTO and practices reviewed Use of consumables/ materials/ technology/ equipment Identify equipment that use energy and determine which equipment uses the most/least energy? Grow Consultants was inspected, and the following factors were examined. • Chemical usage- Contract cleaners clean the office once a week using standard cleaning agents. • Reminder to employees: All offices, the staff room, and the restroom have older type fluorescent lighting. After the workday is done, these lights are commonly kept on. There are no explicit energy use guidelines in place for employees, nor is there any signs to remind them. • Documents- Employees purchase stationary on an as-needed basis, leading in vast inventories of products like notepads and A grade printer paper. The corporation does not have a process for acquiring equipment and instead purchases it as needed, frequently buying whatever is on sale at the moment. • Vehicle Replacement: The two main consultants have business automobiles. Both cars are five years old and in need of replacement. The greatest energy is used by air conditioning and refrigerators, while the least is used by printers. Staff members were not aware of the need of turning off the lights after office hours and on weekends, but following consultation and reminder, they are now doing so more frequently. They have been utilising the mode/screen saver, to be sure. Around the conclusion of the workday, a reminder is issued to switch off the lights and utilise the screen saver. Are switches left on overnight/weeken d? Do staff use the sleep mode/screen saver? What practices are currently in place to help minimise energy wastage? Energy usage e.g. water, electricity gas How is energy used on a Taps can be found in bathrooms and a variety of other places. The majority of the water is used by flushes. It was discovered that employees frequently forgot to turn off the taps, resulting in water waste. As a result, automated taps have been fitted, which close automatically when the hand is removed. daily basis? What things/tasks use up the most energy? Are switches left on overnight/weeken d? Are staff using energy sensibly? What practices are in place to support effective energy use? Waste Describe workplace waste. How is it disposed of? Because we are also a publishing firm, the majority of our trash is printing papers. We made an effort to limit waste by utilising recyclable paper and using fewer paper. We are attempting to leverage electronic data while simultaneously encouraging customers to purchase books. Furthermore, we only use colour printing when it is absolutely necessary. Are staff conscious of waste management practices e.g. recycling, reuse, disposal? Date of inspection/review: Completed by: 10 March 2022 Section 6: Best practice memo Memorandum To Grow Management Consultancy Form From Grow management consultant's key goal is to reduce its environmental effect while maximising present resource consumption. We aim to do this by including all employees in promoting environmentally responsible behaviour. We are now devoted as a company to the economic and ecological well-being of both humans and other living things. Guidance, on the other hand, is required to direct our approach so that we can actively move forwards. To ensure the long-term viability of our company, we must work together as a team and adhere to all policies and procedures. The moto for sustainability should be reusing and recycling. As we are bringing a big change in the company so it’s our responsibility to ensure that we are doing as the plan and as a team we are helping each other. We are dedicated to assisting in the creation of a more sustainable environment and to enhancing the good effects we have on it. -Assure that all applicable laws, regulations, and our clients' and other key stakeholders' expectations are met. -Ensuring that our procedures and practises minimise waste and energy consumption. -Assuring that our employees and distributors share our commitment to sustainability. -Ensuring that we try new ways to improve our sustainability performance on a regular basis. This is how the firm may improve and have more sustainable brand impressions. Next week, we will have a training session to ensure that everyone understands and practises sustainability. Let us work as a team to make this happen. Time; 8:00am Venue: Conference room Section 7: Sustainability register Develop a sustainability register here. Remember that your sustainability register will be used for recording and tracking all continuous improvements in resource efficiency. Your register should be able to include, as a minimum: the ability to record the reported opportunity the action to be taken the person with responsibility for the action timelines outcomes. Sustainability issues Actions Develop notices/ sign/ SOP for sustainability Check with organisation1 policy &legal requirements Keep message short& simple Use colors to Draw attention Book a venue Prepare training materials Invite participants Conduct assessment at the end of training session Recycle all possible materia Run an information session on sustainability Recycle Buy and use recycled products Use sustainable paper products Use recycled timber Marked with post-fibre, or where products have virgin fibre Deliverables/Objectiv e Convey message in very understandable manner Responsibility Priorit y Timelines Complete/ Status In progress Comments Admin Manager 1 10th August 2021 Educate staff to ensure sustainability practices HR Manager 2 20th August 2021 In progress Extensive research being done to prepare training materials Recycling paper and containers reduce waste to landfill by up to 27% Review paper purchase at time of printing contract Recycled timber building and buy furniture made from recycled timbers, where products have FSC logo All staff 3 10th August, 2020 In process All staff has been noticed about the change and recycling All staff 4 9th August, 2020 In progress A meeting was held to inform the staff A meeting has been scheduled with Admin Manager& CEO to confirm the language & content of the notices/ sign/SOP for Instant solar panels Eliminate household emission electricity Using solar energy will be better than electricity, less emission generated by household Directors, Building 5 15th August, 2020 In progress Use energy efficient white goods Up to 50% reduction in household emission from electricity Change all white goods to energy efficient standard, using energy efficient white goods will be better than the normal one, less emission generated household. Director 6 20th August, 2020 In progress A timeline of 3 years has been given inorder to complete this and there was a meeting held between stakeholders and manager The company is researching in the best way possible to ensure that they choose right material. Flinders International College V.1 BSBSUS511 Develop workplace policies and procedures for sustainability | 22 Section 8: Sustainability Implementation Report Results of the employee survey and achievements versus goals are analyzed. Data from energy audits is analysed, and achievements are compared to goals. Based on an assessment of the data, recommendations for additional actions that need to be performed Flinders International College V.1 The staff was delighted and eager to put the sustainability goals into action. The majority of the employees were aware of environmental activities such as recycling, taking public transit, turning off lights, printing on both sides, and not leaving a running tap. However, there were still many things to be done, such as turning off the lights while leaving the workplace, and so on. While our goal was to reduce our energy bill by 20% by 2022, we were fairly successful. Similarly, despite our goal of reducing non-reusable paper consumption by 40% by 2025, we are only able to achieve 10% of that goal. We are also making improvements in terms of using environmentally friendly items and stationery. There has been a significant Reduction of waste and toxic cleaning products this year. The company's energy aims were to cut the bill by 20%, but we were only able to achieve 10% of that. It is a significant accomplishment, and the goal has been reached thus far. Based on an examination of the data, the following are recommendations for additional actions that should be taken: • Employees should be more energy conscious and keep track of whether or not they are turning off lights. • Growth consultants should concentrate more on online or ebook sales and create e-book-specific ad campaigns. • Employees should not use paper carelessly and should aim to print double-sided wherever possible. BSBSUS511 Develop workplace policies and procedures for sustainability | 23 Based on the analysis, a summary of the success of the sustainability policy and method. Updates to the sustainability policy and procedure to reflect the improvements that have been suggested. The policies and processes that were implemented were a mixed bag of success. Even though we were able to cut our energy consumption by 10%, some employees are still not used to turning on the screen saver when their laptops are not in use. Furthermore, waste management is another great firm approach. Adapting reusable utensils for workplace use has also shown to be useful. Purchasing a sustainable product with future usage in mind has shown to be relatively successful. Purchasing environmentally friendly stationery has also shown to be relatively beneficial. Updates to the sustainability policy and process to reflect the improvements that have been suggested: We were told that the corporation should pay attention to employee wellbeing as well. As a result, the following actions were taken: 1. Workplace Violence Prevention - All workers, including temporary and associate staff, should be treated with civility and respect at all times. 2. Meal period- During each workday, all workers and related members are required to circulate across the workplace. 3. Lighting; Appropriate and adequate lighting must be supplied in all areas of the workplace to allow for safe working and mobility. 4. Effective and appropriate ventilation delivering fresh and cleansed air is required in all workplaces. 5. Employees will be recognized and thanked for extra acts of kindness each week on the thank you board. 6. Employees will be given the tools they need to complete their tasks. 7. Employees who are unwell or on maternity leave are granted compensated time off. 8. To decrease stress, employees are urged to take five days off twice a month.