Uploaded by Vansh Vardhan Jha

1. User personas

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“I won’t mind spending more, but, I need
healthier food, faster with priority customer
support”
Add image that
represents this
persona
Goals
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Eric Dale
Age:
Education:
Hometown:
Family:
Occupation:
29
Masters in Finance
Boston, MA
Lives with his partner
Richard
Investment advisor
In JP Morgan Chase.
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Progress in my
cutthroat career.
Get good quality,
healthy food & other
basic necessities with
minimal hassle.
Maintain my weight as I
have a desk job & I am
planning to get married
to Richard this year. .
Frustrations
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Why there are so many
options, I can’t catch a
break.
Can’t find foods which
enrich mental health.
Can’t make my own
meal plans after a 15 hr
work day.
Eric graduated summa cum laude from MIT Sloan school and works
in the world of finance. 80 hr weeks + work pressure keeps him on
his toes. Recently, he also had a mental breakdown. He is willing to
spend more, but needs top of the line products, faster deliveries,
priority customer support and minimal hassle.
“I love the diversity and love which USA
showers on migrants, but, I wish, there was
better Indian food available too.”
Add image that
represents this
persona
Goals
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Samantha Raj
Age:
Education:
Hometown:
Family:
Occupation:
35
Masters in UX design
Mumbai, India
Divorced, no child
Interaction designer
at Google.
Build a more inclusive
internet for users.
Help Google reach the
next billion internet
users in MENA and
Asian territories.
Experience different
cuisines available in
USA.
Frustrations
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American non metric
portion sizes (kg v/s
pound).
Expensive and
unavailable Indian food.
Lack of spicy masalas
and garnishing in foods
in USA.
Born in a traditional Indian family, Samantha slowly discovered their identity as a
non binary person. They divorced their husband, introspected and made a 180
degree shift to UX design. Soon they set off to USA for masters in UX design. As a
new migrant, they sometimes feels frustrated with American portion sizes and
etiquettes. They sometimes miss India and the spicy food and wish there was a non
expensive Indian option available nearby.
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