HEAD HOUSEKEEPER AMBOSELI Angama is recruiting a Head Housekeeper for its new property opening this November in Kimana Sanctuary: a rare, challenging, and exciting opportunity for an experienced professional to lead the housekeeping operations of a high-end safari lodge from the very outset. The ideal candidate will be a well-rounded individual who: Is an innkeeper at heart, fanatical about cleanliness and curious about guests’ personal needs Can lead a joyful culture of care that celebrates attention to detail and personalized service Has outstanding communication and leadership skills Leads from the front and is enthusiastic with a can-do attitude and willingness to go the extra mile Understands & respects the lodge’s roots in the community Can assimilate the Angama brand and its core values of Respect, Honesty, Courage, Joy & Ubuntu, including Angama’s approach to transparency and teamwork As a senior member, will be respected by the whole team and sought after as a role model The role’s primary responsibility is to delight Angama Amboseli guests , including: 1. The overall responsibility for the cleanliness of the property, and presentation of the tented suites, guest areas and staff village 2. Adapting the in-room offerings for each guest and ensuring that personal preferences are both sought after and met, before and during a guest’s stay 3. Leading the operations of the laundry and delivering same-day guest service 4. Training and inspiring a team of housekeepers to consistently care for guests in the Angama Way 5. Recruiting and building a team that works well together 6. Documenting the Angama Way of housekeeping in Amboseli, including property-specific dustmanagement efforts 7. Maintaining a visible appearance at the lodge and engaging with guests on a daily basis 8. Being the internal champion for all team uniforms 9. Ensuring that the broader team maintains the highest possible standards of personal hygiene 10. Implementing stock management practices that ensures seamless procurement and minimized wastage, taking into account identified shortages and expected occupancies Kenyan nationals who meet all the below requirements will be at a distinct advantage: A minimum of 10 years of experience in hospitality, including a similar senior position with overall responsibility for a housekeeping team A natural ability to bring out the best in people and inspire & lead a team of housekeepers Computer literate with strong administrative skills Fluency in English & Kiswahili Educated to a tertiary level Remuneration will be market-related and commensurate with a position of this standing, including benefits. The position is based on-property at Angama Amboseli in Kimana Sanctuary. Interested applicants who can demonstrate the required attitude, skills and experience are encouraged to submit their CVs as well as a supporting note and an informal video no longer than 2 minutes to collins.randiga@angama.com. ABOUT Offering a signature blend of warm Kenyan hospitality, intuitive guiding and contemporary African design, Angama Amboseli will be renowned safari lodge operator Angama’s second location, following its success in the Maasai Mara. For more about Angama’s operating philosophy and people-first approach to hospitality, please visit Angama.com.
