Career Navigator Job
Description
Job Title:
Department/Group:
Supervisor:
Schedule:
Career Navigator
NYATLAS / PINCC
Deputy Director Employment
Stephan Benjamin
Monday – Friday
Location:
Travel Required:
Position Type:
83 Maiden Lane, 2nd floor, New,
York, NY
Locations TBD
Full-time
9:00pm – 5:00 pm
Position Description
The Career Navigator/Case Manager works to connect clients to education and/or stable employment and wraparound services. Works with participants to assess personal strengths, navigate educational and workforce
options, and develop individualized plans to achieve educational goals, develop work readiness competencies, find
work-based experiences, and secure and maintain gainful employment
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Supporting and assisting participants (e.g., check-ins, course offerings, supplemental training, resources,
etc.)
Working with participants to review and upload documents, forms, and credentials.
Implementing retention strategies
Supporting participants against their Individual Vocation Plans and Individual Service Plans
Referring issues to HRA Case Managers, when appropriate (substance abuses, childcare, medical, and
mental health needs)
Executing action plans to address barriers (in collaboration with HRA Case Manager)
Run reports (e.g., participants activity, attendance reports)
Assist with the identification of process improvement initiatives within the day-to-day workflow to
improve operational efficiencies.
Assist with the implementation and compliance of new policy and procedures and compliance of existing
policy and procedures.
Administers intakes and educational and occupational assessments and produces a comprehensive
assessment of participants’ personal, educational and employment skills and goals, and support service
needs.
Meets regularly with individual clients to monitor needs and progress on an ongoing basis, provide case
management, referrals, mentoring, and coaching.
Records client interactions, services, and events in a timely and proficient manner, to ensure that goals
and objectives are met.
Maintains and updates participant plans and files in accordance with program standards and contract
requirements.
Supporting and assisting participants (e.g., check-ins, course offerings, supplemental training, resources,
etc.)
1
Career Navigator Job
Description


Working with participants to review and upload documents, forms, and credentials.
Implementing retention strategies
2