How to Install and Configure VPN (Forticlient) Issued by Department Business line Procedure level Procedure type Application scope Procedure applicable by entities Drafted by Validated by Reference Version Status Previous version date Validation date Issuing date Application date Access Higher level procedure reference Main related procedures References to regulatory requirements RCS IT Department IT Operations Operational procedure Onsite DTS engineer Shaun Naidoo 1.0 31 July 2020 Page | 1 Organization RCS IT Owner Shaun Naidoo Date 2019-22-05 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) Revision History Version Revision Date Author Description of changes Annual Review Version Reviewed Revision Date Reviewed by Description of changes Distribution List Name Position Xavier Pollet Manager: ICT Technology Services Karel Jordaan ICT Operations Specialist Gaynor Broes Datacentrix Service Delivery Manager IT_DTS Team DTS Engineers Approval List Name Position Signature Xavier Pollet Manager: ICT Technology Services Karel Jordaan ICT Operations Specialist Gaynor Broes Datacentrix Service Delivery Manager Date Page | 2 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) Table of Contents Overview ............................................................. Ошибка! Закладка не определена. Setting up your VPN access .................................... Ошибка! Закладка не определена. 1. Install a Forticlient on Workstation/Laptop ...................................................................... 12 2. Configure VPN Client ................................................................................................ 10 3. Setup Fortitoken ...................................................................................................... 12 4. Test VPN Connection ................................................................................................ 13 Page | 3 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) Overview The forticlient VPN tool is used to connect to the RCS environment when working off-site via the terminal server to access Shared Drives and Required Business Applications NB: When you only need to access Outlook and Skype for Business, you don’t need to be connected on the VPN. We recommend that you access these apps directly from your laptop. Only connect to the VPN when you need to access your share drive and critical apps. Page | 4 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) Installation of Forticlient on Workstation/Laptop 1. Locate installation folder on RCS shared drive Navigate to the required location of the R drive to locate the installation files and double click on installation file. Location: \\rcscptfp01\DTS Software\Legacy Software\FortiVPN\FortiClientSetup_6.0.9.0277_x64 2. Click on check box next to” YES, I have read and accept the” to allow to NEXT button to activate, Click on NEXT Page | 5 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) 3. Choose Installation type and click NEXT Page | 6 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) 4. Confirm installation location Page | 7 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) 5. Click install to begin installation Page | 8 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) 6. Click FINISH to complete installation Page | 9 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) Configure VPN Client 1. Open your Forticlient Icon on desktop 2. Open startup screen choose remote access and then configure VPN Page | 10 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) 3. Input the information below as per screenshot Please enter the following details: Connection Name: Description: Remote Gateway: Tick on Customize port and enter: Authentication: RCS RCS VPN connect.rcs.co.za 10443 select Prompt on login Click on settings and ensure Preferred DTLS Tunnel is ticked Page | 11 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) 4. Setup VPN Token (Fortitoken) Token Activation After a VPN token has been assigned to you, you will receive a welcome email from ‘your own RCS email address’, giving you instructions and includes your Activation Code which you need to enter on your device. The picture attachment on this email, contains the token's QR barcode to be used to configure the software on the Fortinet mobile app. The app generates the code needed as part of the extra security for VPN. 7. Install and configure the FortiToken mobile application Once installed, open FortiToken Mobile on your phone. It will then ask you to configure manually or use the barcode. Please select the barcode method, then scan the barcode received in your ‘’Welcome Email’ using your mobile camera. Figure 1: Eg. Dummy Token – not actual Page | 12 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0 RCS Document - How to Install and Configure VPN (Forticlient) This will auto configure the FortiToken Mobile app on the phone and will then generate token codes. 5. The VPN uses your AD credentials as well as fortitoken to authenticate the connection. Note: Your user name and password are Case sensitive Now click Connect. Enter Token Page | 13 Organization RCS IT Owner Shaun Naidoo Date 31 July 2020 Title/Subject RCS Document - How to Install and Configure VPN (Forticlient) Version 1.0