ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 DOCUMENT CHANGE RECORD DOCUMENT CHANGE RECORD PAGE REV DATE DETAIL OF CHANGE Document Approval Name Designation Signature Issue No. 08-05-2015 Page 1 of 12 PRODUCTION CCF# 01 Prepared By Reviewed By Approved By MR CEO CEO 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 Serial No# Description of Changes 01 Issue No. 08-05-2015 Page 2 of 12 Page No# 1 Purpose 3 2 Scope 3 3 Responsibilities 3 4 Procedure 3 5 Related Documents & Records 12 TABLE OF CONTENTS Distribution List: a) Management Representative (MR) b) Production Department Disclaimer: This document contains confidential information. Do not distribute this document without prior approval from Eco Beauty Wholesale & Labs. 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 1.0 01 Issue No. 08-05-2015 Page 3 of 12 PURPOSE: The purpose of this procedure is that at each stage of manufacturing and packaging operations, steps should be taken to ensure that the finished product meets the defined characteristics. 2.0 SCOPE: The scope of this procedure is to the extent of ensuring the availability proper documents for production, start up checks, assignment of Batch numbers, Identification of In-process operations and In-Process control of Manufacturing and Packaging Operations. 3.0 RESPONSIBILITY The Production Supervisor is responsible for all activities with respect to production. The Production workers are responsible for producing the correct product according to the specified Work Instruction. The Quality Controller is responsible for checking that the product meets the specifications. The CEO is responsible for overseeing the Production activities. 4.0 4.1 PROCEDURE: Manufacturing Operations 4.1.1 Availability of relevant documents 4.1.1.1 Product formulas have been developed and written down and Work Instructions for manufacturing each product are with the Production Supervisor and each worker. 4.1.1.2 Production Supervisor ensures that the equipment is in suitable working condition and equipment maintenance as well as cleaning and sanitization has been performed according to SOP for Equipment. 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 4 of 12 4.1.1.3 Work Instructions should be affixed near each machine, so that the workers know how to operate them. 4.1.1.4 Production Supervisor ensures that the information with regard to product being developed, the raw materials used, their lot numbers are available and the workers are informed. The production Supervisor prepares the Material Requisition Sheet (EB-FM-09-04-R/00) and gives it to the Store Personnel and then prepares the Job Sheet (EB-FM-10-01-R/00) and notes all the required information for the production run. 4.1.1.5 The Store Personnel issues the raw material as per the Material Requisition Sheet (EB-FM-09-04-R/00) and notes it in the Store Register (EB-FM-09-03-R-00) in the Quantity Issued column. 4.1.2 Start up checks Before starting the production the Production Supervisor ensures that: 4.1.2.1 Documents 4.1.2.1.1 All documentation relevant to manufacturing operation is available including Job Sheet (EB-FM-10-01-R/00) and Work Instruction for Manufacturing Products (EB-WI-10-XYX-R/00) which includes their formulas. Production Supervisor also ensures that Work Instructions for Operating Equipments (EBWI-10-XYZ-R/00) are available near the equipment. 4.1.2.1.2 Production Supervisor and the CEO develop the Monthly Production Schedule (EB-FM-10-03-R/00) in which the planning for the whole month is done. 4.1.2.2 Raw Material availability 4.1.2.2.1 All raw material is available as per Material Requisition Sheet (EB-FM-09-04 R/00) and has been issued. 4.1.2.2.2 The Production Supervisor/Production Personnel verifies that selection, weighing and measuring of raw material by the store personnel has been done correctly and counter-signs on the Store Register (EB-FM-09-03-R/00) and also 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 5 of 12 verifies this in the Job Control Sheet (EB-FM-10-02-R/00) and also writes down the yield of the finished product in the Job Sheet (EB-FM-10-01-R/00). 4.1.2.3 Equipment Suitable equipment is available, in working condition, and has been cleaned and sanitized as per SOP for Equipment and Equipment Cleaning Schedule & Log (EB-FM-07-03-R/00) and is ready for use and maintained as per Preventive Maintenance Schedule & Log (EB-FM-07-04-R/00). 4.1.2.4 Clearance Clearance of the area has been performed to avoid mixing with material and Packaging from previous operations. 4.1.3 Assignment of a Batch number The Production Supervisor issues batch numbers to each batch of bulk product according to Work Instructions for Assigning Batch Numbers (EB-WI-10-01R/00). The Batch number should be same or easily relate to the batch number on the label for finished product. 4.1.4 Identification of in-process operations 4.1.4.1 Containers In accordance with Work Instructions for Producing Products, Raw material should be measured or weighed into, clean and suitable containers labeled with proper identification or directly into the equipment used for manufacturing. All containers used in production should be labeled with the material inside them. 4.1.4.2 Identification of Equipment and Containers At all times it should be possible to identify major equipment and containers of raw material and bulk product and their control status. The major equipment are identified through the names and numbers Labeled on the wall beside them. The containers of raw material and bulk products are identified through Labels affixed on the containers. 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 6 of 12 The transfer lines and storage tanks (if used) are identified through a label. 4.1.4.3 Label Identification System The labels should contain the following information Name or identifying code Batch number Storage conditions where such information is critical to the quality of the product Control status : Quarantine/Accept/Reject 4.1.4.4 Slate Production Supervisor ensures that the Product name or identifying code and Batch Number are visible at all times by writing them with chalk on a slate affixed on the wall near the machine. 4.1.5 In-process control 4.1.5.1 Definition of In-process controls In Process Controls and their acceptance criteria for manufacturing each product have been defined in the Work Instruction for Manufacturing Products (EB-WI10-XYZ-R/00). 4.1.5.2 Application of In-process controls During the production process, In-process controls are applied as per the instructions in the relevant Work Instruction for Manufacturing Products(EBWI-10-XYZ-R/00). 4.1.5.3 Any result outside the acceptance criteria should be reported by the worker to the production Supervisor and noted in the Job Sheet (EB-FM-10-01-R/00). The Quality Control Staff should also be notified and the issue should be investigated as per SOP for Quality Control and Assurance. 4.1.5.4 Production Supervisor ensures that appropriate measures have been taken to prevent contamination of Product, Equipment, Personnel, Raw Material, 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 7 of 12 Packaging and Labeling material from microorganisms, filth, chemicals and other extraneous substances by following the SOPs for Personal Hygiene, Premises, Equipment, Pest Management and Storage. 4.1.5.5 Production Supervisor compares the estimated output of the finished product with the actual output Job Sheet (EB-FM-10-01-R/00) and finds out the reason for any difference. Quality Controller also takes part and reviews this process. 4.1.5.6 Production Supervisor and Production staff ensure that starting and in-process controls are being carried out with respect to cleanliness, clearance, product integrity (weights/measurements), product uniformity, accurate filling of mixing containers, and adequacy of mixing, prevention of mix-ups and Batch numbering. Production Supervisor fills the Job Control Sheet (EB-FM-10-02-R/00) through which in-process controls are monitored and the QC verifies them. 4.1.6 Bulk product storage 4.1.6.1 Bulk product should be stored in suitable containers, in defined areas, and under appropriate conditions and entry should be made in Store Register (EB-FM-0903-R-00) and Quick Books Inventory System. 4.1.6.2 The maximum bulk product storage duration should be defined. 4.1.6.3 When this duration is reached, the bulk product should be re-evaluated before use. 4.1.7 Re-stocking raw materials 4.1.7.1 If raw materials remain unused after weighing and are intended and deemed acceptable to return to stock, their containers should be closed and properly identified, they should be handed over to the Store Personnel and entry should be made in Store Register (EB-FM-09-03-R-00) and Quick Books Inventory System. 4.1.7.2 The quantity returned is also mentioned in the Job Sheet (EB-FM-10-01-R/00) by the Production Supervisor. 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 8 of 12 4.1.7.3 Put the UNDER USE (LOOSE QTY.) label on the container and mention the quantity leftover on that container, transfer it to the respective approved storage area. 4.2 Packaging and Labeling Operations 4.2.1 Availability of relevant documents 4.2.1.1 Work Instructions for Packaging are available with the Production Supervisor and also accessible to Production staff. 4.2.1.2 Production Supervisor ensures that the equipment is in suitable working condition and equipment maintenance as well as cleaning and sanitization has been performed according to SOP for Equipment. 4.2.1.3 Work Instructions should be affixed near each machine, so that the workers know how to operate them. 4.2.1.4 Production Supervisor ensures that packaging and labeling operations are carried out as per Work Instructions for Packaging (EB-WI-10-02-R/00) and Work Instructions for Labeling (EB-WI-10-03-R/00) and the information with regard to packaging and labeling are available and the workers are informed. The production Supervisor prepares the Material Requisition Sheet (EB-FM-09-04R/00) and lists the Packaging Material and Labels required, and gives it to the Store Personnel and then prepares the Job Sheet (EB-FM-10-01-R/00) and notes all the required information for the production run. 4.2.1.5 The Store Personnel issues the Packaging material as well as Labeling Material as per the Material Requisition Sheet (EB-FM-09-04-R/00) and notes it in the Store Register (EB-FM-09-03-R-00) in the Quantity Issued column. 4.2.1.6 The Production Supervisor ensures that detailed Packaging and Labeling information instructions are provided to the production staff with respect to filling, closing, labeling and coding/batch numbering operations, as per Work Instructions for Packaging (EB-WI-10-02-R/00) and Work Instructions for Labeling (EB-WI-10-03-R/00) 4.2.2 Start-up checks 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 9 of 12 Before starting the production the Production Supervisor ensures that: 4.2.2.1 Clearance Clearance of the area has been performed to avoid mixing with material and Packaging from previous operations. 4.2.2.2 Documents All documentation relevant to packaging operation is available including Job Sheet (EB-FM-10-01-R/00) and Work Instruction for Packaging (EB-WI-1002-R/00) and Work Instructions for Labeling (EB-WI-10-03-R/00) and Work Instructions for assigning Batch Number (EB-WI-10-01-R/00) which includes their formulas. Production Supervisor also ensures that Work Instructions for Operating Equipments are available near the equipment. 4.2.2.3 Packaging and Labeling Material availability All Packaging and Labeling material is available as per Material Requisition Sheet (EB-FM-09-04-R/00) and has been issued. 4.2.2.4 Equipment Suitable equipment is available, in working order, and has been cleaned and sanitized as per SOP for Equipment and Equipment Cleaning Schedule & Log (EB-FM-07-03-R/00) and is ready for use and maintained as per Preventive Maintenance Schedule & Log (EB-FM-07-04-R/00). 4.2.2.5 Coding/Batch Numbers Production Supervisor ensures that any coding to identify Product is defined as per Work Instructions for assigning Batch Numbers (EB-WI-10-01-R/00). 4.2.3 Assignment of Batch number 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 10 of 12 4.2.3.1 The Production Supervisor assigns batch numbers to Finished Product Packaging, that are permanent, unique and meaningful, according to Work Instructions for Assigning Batch Numbers (EB-WI-10-01-R/00). The Batch number should be same or easily relate to the batch number on the label for finished product. 4.2.3.2 The Production Supervisor maintains a coding system that corresponds to those batch numbers. 4.2.4 Packaging line identification 4.2.4.1 The Production Supervisor ensures that at all times it is possible to identify the Packaging Equipment/Packaging Line with its name and identifying code through the Machine name Label affixed on the machine or the wall nearby. 4.2.4.2 Slate Production Supervisor ensures that the product name or identifying code and Batch Number are visible at all times by writing them with chalk on a slate affixed on the wall near the machine. 4.2.5 Checks of on-line control equipment If used, on-line control equipment for Packaging and Labeling should be checked according to a defined program. (Note: At present On-line control equipment are not being used). 4.2.6 In-process control 4.2.6.1 Definition of In-process controls In Process Controls and their acceptance criteria for manufacturing each product have been defined in the Work Instructions for Packaging (EB-WI-10-02-R/00) and Work Instructions for Labeling (EB-WI-10-03-R/00). 4.2.6.2 Application of In-process controls During the production process, In-process controls are applied as per the instructions in the relevant Work Instructions for Packaging (EB-WI-10-02-R/00) and Work Instructions for Labeling (EB-WI-10-03-R/00). 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 11 of 12 4.2.6.3 Any result outside the acceptance criteria should be reported by the worker to the production Supervisor and noted in the Job Sheet (EB-FM-10-01-R/00) as well as Job Control Sheet (EB-FM-10-02-R/00). The Quality Control Staff should also be notified and the issue should be investigated as per SOP for Quality Control and Assurance. 4.2.6.4 The Production Supervisor ensures that during handling of Packaging material that are intended to come into contact with product selection errors are prevented through issuance of correct packaging materials as per the Material Requisition Sheet (EB-FM-09-04 R/00). Store Personnel ensure issuance of correct packaging material, which is verified by the Production Supervisor/Production staff by counter-signing on the Store Register (EB-FM-0903-R/00). 4.2.6.5 The Purchase Officer, The Production Supervisor, Store Personnel and QC ensure that the packaging material is free from microbiological and chemical contamination by following the SOPs for Purchase, Storage, Premises, Equipment, Personal Hygiene and Pest Management. 4.2.6.6 Production Supervisor and Production staff ensure that checks have been carried out as per Work Control Sheet (EB-FM-10-02-R/00) with reference to clearance, cleanliness and batch numbers. 4.2.7 Re-stocking of packaging and Labeling materials 4.2.7.1 If Packaging and Labeling materials remain unused after operations and are intended and deemed acceptable to return to stock, their containers should be closed and properly identified. They should be handed over to the Store Personnel and entry should be made in Store Register (EB-FM-09-03-R-00) and Quick Books Inventory System. 4.2.7.2 The quantity returned is also mentioned in the Job Sheet (EB-FM-10-01-R/00) by the Production Supervisor. 4.2.7.3 Put the UNDER USE (LOOSE QTY.) label on the container and mention the quantity leftover on that container, transfer it to the respective approved storage area. 4.2.8 Identification and handling of work-in process 01 ECO BEAUTY WHOLESALE & LABS Standard: ISO 22716:2007 CGMP Revision No. Title: Production Date of Issue: Document No: EB/ SOP-10-00 01 Issue No. 08-05-2015 Page 12 of 12 Filling and labeling is usually a continuous process. If that is not the case, the production Supervisor should implement special measures for segregation and identification by using separate trolleys/trays for each product packaging and labeling marked with name and batch number of product, so that no mix-ups or mislabeling can occur. 5.0 RELATED DOCUMENTS & RECORDS: SOP for Production i. Job Sheet ii. Job Control Sheet iii. Monthly Production Schedule iv. Work Instructions for Assigning Batch Numbers v. Work Instructions for Packaging vi. Work Instructions for Labeling vii. Work Instructions for Manufacturing Products viii. Work Instructions for Operating Equipments (EB-FM-10-01-R/00) (EB-FM-10-02-R/00) (EB-FM-10-03-R/00) (EB-WI-10-01-R/00) (EB-WI-10-02-R/00) (EB-WI-10-03-R/00) (EB-WI-10-XYZ-R/00) (EB-WI-10-XYZ-R/00) Other SOPs i. ii. iii. iv. (EB-FM-09-04-R/00) (EB-FM-09-03-R-00) (EB-FM-07-03-R/00) (EB-FM-07-04-R/00) Material Requisition Sheet Store Register Equipment Cleaning Schedule & Log Preventive Maintenance Schedule & Log 01