What is included in Phase II of casualty assistance?
Answer: Phase II of casualty assistance includes providing the family of the
deceased with information on benefits and entitlements, as well as assisting
with claims for those benefits.
Phase II begins once the notification of death has been made to the family,
and the funeral or memorial service has been completed. During this phase,
the casualty assistance officer (CAO) or designated representative will meet
with the family to provide them with a casualty assistance checklist, which
outlines the various benefits and entitlements available to them.
These benefits may include a death gratuity payment, military life insurance,
survivor benefits, and other financial assistance. The CAO will assist the
family in completing the necessary paperwork and forms to apply for these
benefits and entitlements.
In addition to financial support, the CAO will also provide emotional support
and counseling for the family, as well as guidance on funeral arrangements
and other related matters. The goal of Phase II is to ensure that the family
receives all the support they are entitled to and that they are assisted in
navigating the difficult process of loss and grief.