SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION COURSE SYLLABUS: MGMT 9400 – SUPPLY CHAIN MANAGEMENT – SPRING B - 2023 START DATE: March 13, 2023 END DATE: May 1, 2023 DURATION: 7 weeks WEEK START: Monday (Day 1) WEEK END: Sunday (Day 7) 11:59pm EST DURATION: 7 days TEXTBOOK: PRINCIPLES OF SUPPLY CHAIN MANAGEMENT, 5TH ED, by Joel D. Wisner, et. al. INSTRUCTOR CONTACT INFORMATION Instructor: Victoria Tanner Phone (804) 704- 5557 FSU E-mail vtanner@fitchburgstate.edu Class Location FSU Blackboard Please use the FSU e-mail as my primary mode of contact. This enables the provision of documented responses that may be referenced later if needed. The instructor reserves the right to make minimal changes to this syllabus with the understanding that students will be so informed A. COURSE DESCRIPTION A supply chain is comprised of all the parties involved in fulfilling a customer request. The integrated management of this network is a critical part of a company's success in today's competitive environment. With increasing competition around the globe, supply chain management is both a challenge and an opportunity. All managers you have a strong understanding of supply chain management concepts and the ability to recommend improvements. The objective of this course is to introduce you to the key concepts and techniques that will allow you to analyze, manage and improve supply chain processes for different industries and markets. At completion of this course, you will have the skills to assess supply chain performance and make recommendations to increase supply chain competitiveness. The course has strong emphasis on providing analytical skills, critical thinking, and managerial insights. Course Learning Objectives To provide students with a general understanding of supply chain management principles with a focus on performance, domestically and internationally. At a high level, after completing this course, students should be able to: Identify, analyze, and discuss current supply chain management trends, theories, practices, and concepts utilizing case problems and problem-based learning situations Analyze strategies and approaches for improving supply chain performance and problem solving for potential solutions Explain how supply chain management has a financial impact on companies Investigate current trends in supply chain management and explore how global and domestic issues impact the supply chain within companies Evaluate and utilize critical management skills such as negotiating, working effectively within a diverse business environment, ethical decision making and use of supply chain technology. B. LEARNING ENVIRONMENT AND METHOD OF INSTRUCTION Students are required to become familiar with the tools made available to support learning for this course. If any problems are encountered, immediately contact the IT Department (978) 665-4500. Immediately, advise the instructor of the issues and the efforts made to resolve them. Failure to do so could have negatively impact your learning experience. 1 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION Teaching Support Tools Tool Description / Usage Blackboard Learning Management System through which you will access course materials, participate in discussions, submit assignments, etc As needed Excel will be required to create tables, graphs and other calculations for assignments. Excel Turnitin A web-based plagiarism detection service for selected course assignments. Assignments will be submitted via Turnitin to check for plagiarism, which may be inadvertent. B. Access to Materials You will access Lectures, Discussion Questions, etc. via Blackboard Learn (BbLearn). Please make it a priority to become familiar with the functions of Blackboard. Should you encounter any problems, please seek immediate assistance from myself or the IT Department (978) 665-4500. Please be advised that inability to use Blackboard Learn will NOT be an acceptable excuse for not doing assignments. Be sure to familiarize yourself with the course homepage. There will be links for lecture material, assignments, course email, calendar, grades and this syllabus. Also, FSU operates within the EST/EDT time zone. Accordingly, if you live in a different time zone you are expected to make the necessary adjustments to ensure that deadlines set according the FSU’s time zone are met. C. Lectures and Other Materials Lecture Notes will be prepared according to the sections outlined in the course schedule. They provide explanations or supplementary information that may not be in the prescribed text. All theory lectures, problems, small cases, reading materials assigned to you will be noted on Blackboard. Please make sure to read carefully to ensure that you are making the most of all materials from which to glean relevant information to enhance your understanding and general learning experience. D. Learning Evaluation The below approaches will be used to assess the level of learning achieved by each student. The related grading scale is shown below. Discussion Questions, Quizzes, Case Studies, Final Paper and Other Assignments Case Studies & Final Paper Quizzes Case studies will be assigned for analysis and may require the incorporation of specific themes. There will be a maximum 3 such studies for which specific questions posed will need to be answered. There will be two short papers plus a more comprehensive final paper. Detailed requirements will be available in the Assignment Link in Blackboard. You will be given quizzes via Blackboard as outlined in the course schedule. There will be a maximum of 7 Quizzes set for the course. Please see the Course Outline for intervals in which they will be set. Each quiz session will comprise of multiple-choice questions from the content. Each quiz will test your assimilation of reading assignments and material covered in class during the previous week(s). Quiz format may consist of any or all of the following: multiple choice, true/false, and matching Quizzes will be timed and there will be two attempts for each quiz which must be taken by the stipulated due date. Failure to do this will result in loss of points. 2 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION Discussion Questions The Discussion Board is an integral part of this course. Through this medium you will participate actively by responding to the Discussion Questions that are outlined in the Weekly Course Outlines. You will also have an opportunity to engage in meaningful dialogue with your classmates, sharing opinions and experiences that can be extremely valuable in enhancing your individual learning experience. Attendance will also be evaluated. Questions will be generated from the topics covered and serve the purpose of reinforcing course objectives covered in your readings. You are required to post one initial individual response consisting of a minimum of 2 paragraphs which show comprehensive and reflective content. You are also required to submit meaningful responses to 2 posts from classmates by the stipulated due date shown in the weekly outline. In total, will be submitting three posts for each discussion question by the deadline - 11:.59 pm on the due date. These responses will be included in your overall course assessment. NOTES: There is a late penalty of 1.0 point per day if either posting deadline is missed. No posting submitted later than the week following the deadline will be evaluated. Your responses as well as all other submissions are subject to FSU’s academic integrity policy. Violations will be penalized and could result in a score of zero as well as any other applicable penalty stipulated under the academic integrity policy. This policy can be found online at https://www.fitchburgstate.edu/offices-servicesdirectory/office-of-student-conduct-mediation-education/academic-integrity/ E. Grading Policy Percentage Allocation Course Segment Quizzes (140 Points) Discussion Board (175 Points) 2 Case Study Assignments - Papers (85 Points) Final Case Study – Paper (50 points) 450 points possible Total Percentage Points % 20 30 20 30 100 Fitchburg State University Grading Scale Final score for the course follows the university’s grading system. Grade Point 4.0 3.7 Grading System Alpha A A- Scale 95 - 100 92 - 94 3.5 A-/B+ 89 - 91 3 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION 3.3 B+ 86 - 88 3.0 2.7 2.5 2.3 2.0 0.0 W IN IP B BB-/C+ C+ C F 83 - 85 80 - 82 77 - 79 74 - 76 71 - 73 00 - 70 Withdrawn Incomplete In Progress Grading Rubric for Writing Assignments Criteria Excellent Very Good Satisfactory Unsatisfactory Contents In-depth coverage of all aspects Supports main points with references, examples and explanations Shows understanding with application of information Adequate coverage & depth of most aspects Supports main points with references and some examples / explanations Shows understanding of information with some application Acceptable number of sources beyond minimum Satisfactory coverage but inadequate depth Supports with examples & explanations but limited references Shows understanding of information but low level of application Includes minimum sources Very limited coverage in substance & depth Does not use references, examples or explanations Max 17 (56%) Max 16 (52%) Max 15 (50%) Introduction and conclusion are well developed Presentation of thoughts and ideas are logical and well developed with smooth transitions Introduction and conclusion could be further developed Presentation of thoughts and ideas are mostly logical and well developed with smooth transitions Introduction or conclusion not well developed Presentation of thoughts and ideas are sometimes logical and well developed with very little transition Introduction and conclusion unclear and not developed Presentation of thoughts and ideas are not well developed and lacks smooth transition Excellent and well developed supporting points with logically presented ideas Adequate and well developed supporting points with logically presented ideas Max 5 (17%) Minimal but fairly well developed supporting points with logically presented ideas Max 3 (10%) Insufficient and not well developed supporting points and illogical presentation of ideas Max 2 (7%) Meets assigned number of pages No major errors in spelling, punctuation, and grammar Meets assigned number of pages Limited errors in spelling, punctuation, and grammar Meets assigned number of pages Acceptable errors in spelling, punctuation, and grammar Does not meet assigned number of pages Unacceptable errors in spelling, punctuation, and grammar Professional appearance and excellent sentence structure Professional appearance and good sentence structure Max 2.5 (8.5%) Professional appearance but deficient sentence structure Unprofessional appearance and poor sentence structure Minor errors using in-text citations for ideas from a source Incomplete in-text citations for ideas from a source Extremely well sourced Section Total Organization Section Total Presentation Section Total APA Guidelines Max 18 (60%) Max 6 (20%) Max 3 (10%) Correct in-text citations for ideas from a source Lacks understanding and application of information Less than the minimum sources Max 2 (7%) Max 1.5 (5%) Major errors using in-text citations for ideas from a source 4 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION Correct in-text citations for direct quotes from a source Reference List properly constructed with all cited sources Cover page properly constructed Minor Errors using in-text citations for direct quotes from a source Minor errors in constructing Reference List Incomplete in-text citations for direct quotes from a source Incomplete Reference List Major Errors using in-text citations for direct quotes from a source Major errors in constructing Reference List Minor errors in creating cover page Incomplete cover page Major errors in creating cover page Section Total Max 3 (10%) Max 2.5 (8.5%) Max 2 (7%) Max 1 (3%) Total Points Max 30% (100%) Max 27% (90%) Max 23 (76%) Max 19.5 % (65%) F. Fitchburg State University Policies The governing policies of the University are provided in the university catalog for your general information and guidance. Please make the time to review them as they may contain information and instruction critical to your learning experience and interpersonal interactions. Academic Integrity Policies Fitchburg’s academic integrity policies are to be strictly adhered to and students are expected to familiarize themselves with all such policies contained in the university catalog. This policy can be found online at https://www.fitchburgstate.edu/offices-services-directory/office-of-student-conduct-mediation-education/academicintegrity/ Fitchburg’s academic integrity policies are to be strictly adhered to and students are expected to familiarize themselves with all such policies contained in the university catalog. Blackboard Learn Accessibility Statement Fitchburg State University is committed to ensuring its online courses are usable by all students and faculty including those with disabilities. If you encounter any difficulties with technologies, please contact our IT Department at (978)665-4500. To better assist them, please have the following information ready: Information regarding additional course technology being used, Web browser, and the operating system being used. Also visit http://www.blackboard.com/Platforms/Learn/Resources/Accessibility.aspx for Blackboard Learn course management system’s accessibility statement. Be aware that some technology tools, e.g. Turnitin, & publisher cartridge content may NOT be fully ADA compliant. Please contact our Disability Office should you require additional assistance using any of these tools. G. General Class Policies These policies are outlined to provide general guidance on how to make the most out of your time and be successful in this course. Student Responsibilities Each student is responsible for completing all course requirements and for keeping up with all activities of the course. 5 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION Students are responsible for all information given in this syllabus and any announcements or class emails that may be sent out. As a general rule, make-up assignments will not be granted. Should there be extenuating circumstances (university approved excuses only, with supporting documentation), make-ups may be offered, but only at the discretion of the instructor. It is not automatic. It is YOUR responsibility to contact me for these make-ups and if granted, must be made up within 1 week after which the grade will be a zero. No exceptions Students are responsible for their own time management that will enable them to cover the coursework and submit assignments in accordance with the schedule in the weekly outlines. Please pay attention to the Late Policy section below. If you are having trouble with the material or any of the assignments please notify me as soon as possible. Delays will only make it harder for you to keep up with the work. All work must be your own. Academic dishonesty (cheating, plagiarism, etc.) will not be tolerated. Refer to the University catalog for full details using below link. https://www.fitchburgstate.edu/offices-services-directory/office-of-student-conduct-mediationeducation/academic-integrity/ Weekly Schedules Assignments are compiled in Weekly folders 1 to 7 in the Home Page of Blackboard. As an example Week 1 Assignments are found in the link labeled Week 1. All assignments are to be completed according to the electronic weekly calendar outlined in this syllabus and weekly schedules. Late Policy For your convenience we have standardized the days for submission of the various assignments. Be aware that all assignment papers must be turned in on Day 7 unless otherwise stipulated for a specific assignment. Submission dates are outlined in the syllabus and the weekly modules. A late penalty may be applied to some assignments. As a general rule, no late submission of final assignments will be accepted and thus work submitted after due date will receive a grade of ZERO. However, students with extenuating circumstances such as a medical emergency or other emergencies must provide written proof of such event, and report such events within 24 hours and make arrangements to complete assignments in a timely manner. Failure to provide support for late final assignment within 24 hours will result in a 50% penalty. Make up examinations (if part of course) will only be offered at the discretion of the instructor. Class Discussion Conduct A major goal of this course is for everyone to have a great, fun, and of course productive learning experience. With this in mind, we ask that behavior conducive to this goal be consistently exhibited as any violation of academic learning netiquette may result in sanctions including a loss of points or removal from the course and referral to the Dean of Students, warnings and other sanctions in accordance with the University’s policies and procedures. Respect is a given principle in all online communication and general interaction with one another which will be enforced. Participation & Attendance Students are strongly encouraged to participate which essentially is based on each student’s contribution to Blackboard discussion forums. In this regard, participation cannot be overemphasized as it is a pillar of the shared learning experience and the knowledge to be gained in this course. Class participation requires that you are fully engaged in reading course materials, participating actively in class discussions and completing and submitting assignments on time. Finally, student engagement in all class discussions is essential to the integration /assimilation of course material and your ability to develop proficiency. In short it is critical to your success. It is recognized that unforeseen circumstances (e.g. business problems, illness, and other emergencies) do occur and have the potential for disrupting your participation. If non-participation is unavoidable, it is your responsibility to advise the instructor immediately after the contributing issues have been resolved 6 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION so that remedial action can be considered. Submission of Assignments The deadline for submitting all assignments is by 11:59 EST on the scheduled day as shown by the documented dates in the syllabus. Feedback to your submissions will be provided within 72 hours after submission. Please review the Late and Make-up Assignments sections below for treatment under such circumstances. Please submit attachments for papers / assignments using the link provided for the specific weekly assignment. PLEASE DO NOT e-mail assignments separately. Note: Mozilla and Firefox are known to inhibit file attachments to blackboard, so try using Google Chrome. Writing Papers You may be required to submit assignments in the form of an essay, a position paper or a detailed research or analysis paper on the topics from the course materials. For this course the required writing style is APA which requires in-text citations with the appropriate reference of the author as well as a reference page. Please refer to PURDUE OWL in the “Getting Started” Link for guidance on formatting, and general citation requirements. Generally, for writing assignments, your paper contents must be double-spaced pages and the count excludes the cover, reference and appendix pages. You are also required to include at least two current sources that provide rationale or support for the topic under discussion and use in-text citation based on the APA format where appropriate. The cover page or title page must include : Course Name, Instructor’s Name, Student Name, and Paper Title and Date H. Preparation General Preparation Please review the assigned materials for the lectures that are noted in the Course Schedule. Please read the appropriate sections in preparation for the class. As a general theme, in order to maximize your learning and overall course performance, you need to prepare assiduously for each class. This means that you are required to review all assigned readings, lectures, and case studies ahead of the class. When you are prepared it enables you to participate actively in study groups and class discussions in which your perspective can be of benefit to all. It may also assist you in clarifying your own perspective. Case Studies Preparation Case studies will form an important part of the material for this course. The use of case studies is intended to use real-world situations to make the theories come alive. As part of your learning experience you will be required to review selected cases and / or journals which could form the basis of quizzes, discussion board topics as well as contributing to your individual paper assignments. Your goal should be to gain an understanding of the background or underlying principles relating to the problem within the case. Please read all material diligently, multiple times if necessary, to enable you to participate in discussions and of course do the best job on the assignments. Below are generic steps to assist you in analyzing and crafting your writing assignment. Please ensure that your assignment is APA compliant Before you begin writing, follow these guidelines to help you prepare and understand the case study: 7 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION Read and examine the Case thoroughly: Make notes, highlight the relevant facts and underline key points Focus your analysis: Identify key problems - 2 to 5 Why do they exist? How do they impact the organization? Who is responsible for them? Uncover possible solutions / necessary changes: Review course material, discussions, conduct outside research, recount your experience Select the best option: Consider strong supporting evidence, and pros and cons. Are the solutions realistic? After gathering the necessary information, start composing your analysis based on the below general sections, which could may vary depending on the particular case and the assignment directions Introduction of the topic: Identify the key problems and issues in the case study. Formulate and include a thesis statement, summarizing the outcome of your analysis in 1–2 sentences. Background and facts of the case: Set the scene: background information, relevant facts of the case, and the most important issues. Demonstrate that you have researched the problems in this case study. Summary of related course topics / theories: Present a brief summary of the course areas that are pertinent to this case/ scenario Use appropriate examples to demonstrate your grasp of the topic being explored Case Evaluation and Detailed Discussion: Outline the various pieces of the case study that you are focusing on. Evaluate these pieces by discussing what is working and what is not working. State why these parts of the case study are or are not working well. Examine both internal and external environments and analyze your findings Identify and explain the relevant theory(ies) and identify any theory(ies) used or not used that in the case/scenario Compose an essay for each subtopic (including any additional questions posed in the assignment) articulating how each theory was used as well as how those not used 8 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION Proposed solutions/ changes Provide specific and realistic solution(s) or changes needed Explain why this solution was chosen. Support this solution with solid evidence, such as: Concepts from class (text readings, discussions, lectures) Outside research Personal experience (anecdotes) Recommendations Determine and discuss specific strategies for accomplishing the proposed solution. If applicable, recommend further action to resolve some of the issues. Make recommendation based on the theories you think would have worked best What should be done? Apply the 5 Ws in relation to adaptation - What, Who, When, Where & Why Construct a short title to be used as a subheading that identifies each topic or answer to specific questions raised Examine both internal and external environments and analyze your findings Identify and explain the relevant theory(ies) and identify any theory(ies) used or not used that in the case/scenario Compose an essay for each subtopic articulating how each theory was used as well as how those not used would have changed the outcome Articulate your overall personal conclusion that links to thesis statement Case Conclusion Compose a general conclusion on the topic I. Course Outline The course outline divided into weekly units and is subject to change. Additional details are provided in weekly folders on Blackboard. 9 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor SCHOOL OF GRADUATE, ONLINE & CONTINUING EDUCATION DEPARTMENT OF BUSINESS ADMINISTRATION DEPARTMENT OF BUSINESS ADMINISTRATION Accelerated Schedule Schedule / Date Readings / Research WK 1 WK 1 03/13/23 - 03/19/23 Class Introductions - Ungraded Introductions An Overview of SCM - CH 1 Quiz 1 Global Dimensions of Supply Chains - CH 2 Role of Logistics in Supply Chains – CH 3 WK 2 03/20/23 - 03/26/23 Completion / Due Date DQ1-Initial Post Discussion Topic 1 DQ1-Peer Feedback Supply Chain and Omni-Channel Network Design - CH 4 Quiz 2 Discussion Topic 2 DQ2-Initial Post DQ2-Peer Feedback WK 3 WK 4 03/27/23 - 04/02/23 04/03/23 - 04/09/23 Sourcing Materials and Services – CH 5 Quiz 3 Producing Goods and Services – CH 6 DQ3-Initial Post Discussion Topic 3 DQ3-Peer Feedback Case Analysis Paper 1 Demand Management - CH 7 Quiz 4 Order Management and Customer Service – CH 8 DQ4-Initial Post Managing Inventory in the Supply Chain – CH 9 Discussion Topic 4 WK 5 04/10/23- 04/16/23 Distribution: Managing Fulfilment Obligations - CH 10 Quiz 5 Transportation: Managing Flow of the Supply Chain - CH 11 DQ5-Initial Post Discussion Topic 5 DQ5-Peer Feedback Case Analysis WK 6 WK 7 04/17/23 - 04/23/23 04/24/23 - 04/30/23 DQ4-Peer Feedback Paper 2 Aligning Supply Chains - CH 12 Quiz 6 Supply Chain Performance Measurement/Analysis - CH 13 DQ6-Initial Post Discussion Topic 6 DQ6-Peer Feedback Supply Chain Technology - CH 14 Quiz 7 Supply Chain Strategic Challenges - CH 15 DQ7-Initial Post Discussion Topic 7 DQ7-Peer Feedback Final Case Analysis Final Paper 10 36424 -51 - MGMT 9400| SUPPLY CHAIN MANAGEMENT| SPRING B - 2023 Victoria Tanner, Instructor Day 7 – Sun 03/19 Day 3 –Wed 03/15 Day 7 – Sun 03/19 Day 7 – Sun N 03/26 Day 3 – Wed 03/22 Day 7 – Sun 03/26 Day 7 – Sun 04/02 Day 3 – Wed 11/17 03/29 Day 7 – Sun 04/02 Day 7 – Sun 04/02 Day 7 – Sun 04/09 Day 3 – Wed 04/05 Day 7 – Sun 04/09 Day 7 – Sun 04/16 Day 3 – Wed 04/12 Day 7 – Sun 04/16 Day 7 – Sun 04/16 Day 7 – Sun 04/23 Day 3 – Wed 04/19 Day 7 – Sun 04/23 Day 7 Sun 04/30 Day 3 – Wed 12 04/26 Day 7 – Sun 03/01 04/30 Day 7– Wed 04/30