Student Manual for Neuro Linguistic Programming Foundation Certificate Course Rohit Kumar and Divyangi Walia THOUSAND THOUGHTS 1 Before we begin on this journey of transformation, allow yourself to relax, sit back comfortably and set your goals for the 10 Hour Intensive Training Program! 1. Do you have a next level in life? (YES/NO) 2. Is it that you really want to be? What if I tell you that you can get wherever you want, achieve whatever you want? Now, as you know you can get whatever you want, think what exactly you want? Now, as you know what exactly you want; it would be much easier for you to answer these questions below: 1. Why are you here? 2. What would you like to achieve out of this program? 3. Are you committed enough to exceed your learning abilities? 2 Index Particulars Introduction to Neuro Linguistic Programming Foundation of NLP The Concept of Mind Principles of NLP Pillars of NLP Presupposition of NLP NLP Communication Model Understanding Individual Learning Styles Introduction to Submodalities Eye Accessing Cues State Management Principle NLP Anchoring Circle of Excellence 3 INTRODUCTION TO NEURO-LINGUISTIC PROGRAMMING Neuro-linguistic programming (NLP) is an approach to communication and selfdevelopment, created by Richard Bandler and John Grinder in California, United States in the 1970s. NLP stands for Neuro-Linguistic Programming; where, • Neuro stands for an individual’s neurology; • Linguistic stands for language; • Programming stands for the functional manner of the neural language. Neuro-Linguistic Programming is a language through which you communicate with the subconscious mind and program it in the most desired manner wherein you take control of your beliefs, thoughts, internal representations and positively transform your reality through a set of tools and techniques Neuro • Refers to our nervous system & how it processes information, stores it as memory inside our very body. Linguistic • Linguistic means the language used in performing such processes Programming • Described as our ability to organize the parts of Representation System and the secondary language of symbols, words & metaphors to achieve our desired outcome. 4 Assignment: 1. What is your understanding of NLP? 2. Basis on the understanding, create your own definition of NLP. 5 FUNDAMENTALS OF NLP This chapter is divided into following parts: • Principles of NLP • Pillars of NLP • Framework of Success Principles of NLP The science and art of NLP is based on the 3 Principles which are as follows: 1. Cause vs Effect In a line, the principles states that a person must be always on the cause side and not on the effect side. When you are on cause side, you tend to take responsibility of your life, but if someone is on the effect side, he/she allows others to dominate his/her life. 2. Perception is projection It is said that we project what we perceive in our day today life. We perceive in others what we wish to see and start jumping to being judgmental about their attitudes and behaviors. It is therefore, important to observe and give a fair chance to the other person before we judge of course you will still come across certain people you might not like and at least you gave them a fair chance 3. Responsibility of value is yours Whose responsibility is it to create change in your life? Whose responsibility is it to get value from the things that you do or buy? Training itself won’t change things. It’s the right and intended application of techniques and conscious practice of the approaches that will help you achieve the outcome. 6 Assignment: 1. Write an example each of Cause and Effect. 2. What did you lose for being on the Effect Side? 3. What did you gain by being on the Cause Side? 7 Pillars of NLP The foundation of NLP is been set up on 4 main pillars, which are: • • • • Rapport Sensory Acuity Behavioral Flexibility Desired Outcome Rapport NLP provides an important gift to build relationships with other people. Rapport can be described as connecting quickly with others. Creating rapport creates trust from others. Rapport can be built quickly through understanding modality preferences, eye accessing cues and predicates. The concept will be discussed in detail in later chapters. Sensory Acuity Sometimes when you walk into someone’s home, you notice that the colours, smells, and sounds are subtly quite different from yours. Sensory Acuity is the ability to observe and calibrate the Internal Representation and other secondary forms of Communication when dealing with people and self. Behavioral Flexibility Behavioral flexibility means being able to do something differently if the way you’re currently doing it isn’t working. Being flexible is a key aspect of practicing NLP. Desired outcome An outcome is your goal for doing something. Outcome connects to thinking about what you want, as opposed to getting stuck in a negative mode of thinking. The principles of outcome approach may help to make the best decisions and choices. 8 Framework of Success: To succeed in anything you do, you get to follow the basics. It all starts with a belief, which makes things possible for any human. The complete process is explained below: BELIEF RESULT POTENTIAL ACTION 9 THE CONCEPT OF MIND The greatest discovery of our generation is that human beings can alter their lives by altering their attitudes of mind. As you think, so shall you be. The Mind, nothing but a metaphor to explain the working of our brain is divided into three major types: • Conscious Mind • Subconscious/Unconscious Mind • Super Conscious Mind NLP deals with the functioning and reprogramming of Subconscious Mind with the use of Conscious Mind. Whereas, Superconscious Mind is not a subject of NLP but spirituality. Let’s understand the difference between conscious mind and unconscious mind so that you will be able to draw the inferences more easily. 10 Conscious mind is that part of our mind which is responsible for our thinking and act while we are in the awaken state. For example, talking, executing our tasks, whatever we do when we are active. Subconscious mind is that part of our mind which remains in dormant state when we are getting the work done by conscious mind. 11 PRESSUPOSITIONS OF NLP Presuppositions are the Linguistic assumptions applied in NLP. These are the guidelines upon which we build our NLP experiences. They are not cast in stone and as such each and every one can be picked about and discussed in great detail in NLP. 1. Respect for the other persons model of the world. We are all different and experience the world in different ways. Each one of us has their own special way of being. 2. The meaning of the communication is not simply what you intend, but also the response that you get. 3. The mind and body affect each other. 4. Your mental attitude affects your body leading to impacting your behavior. 5. People respond to their experience, not to reality itself. 6. The map is not the territory. People respond to their ‘map’ of reality, i.e., what they perceive and not to the reality itself. How people make sense of the world around them is through their senses and from their own personal experience; this means that everyone’s perception of an event is different. 7. Accept the person; change the behavior. 8. Behavior and change are to be evaluated in terms of context and ecology 9. Every behavior has a positive intention. 10.There is no failure, only feedback. Assignment: 1. Choose any 5 Presuppositions and elaborate them as per your own understanding. 12 NLP COMMUNICATION MODEL Originally conceived and developed by John Grinder and Richard Bandler, one of the key structures of NLP is the Human Communication Model that describes the way our mind grabs information from the outside world into our neurology and the impact it has on our thoughts, feelings and behaviours. A Human Brain constantly receive information through the five senses and gets it filtered through Deletion, Distortion and Generalization. Our individual filters are determined by the perceptions we have of time, space, matter, and energy. This also, is influenced by our beliefs, the language we use, our understanding of words and gestures and our overall attitude. Components of Communication Model Deletion – With the extreme amount of information entering and being processed by our nervous systems, we’re forced to omit certain aspects of our current experience by selectively paying attention to other aspects of it. Deletion 13 occurs when we selectively pay attention to certain aspects of our experience and not others. We overlook or omit others. Distortion – We misrepresent our reality through distorting our experience of pure sensory information. Being intimidated by certain people, frightened of a harmless situation, procrastinating, or misinterpreting what someone says, are examples of how people distort reality. Generalization – Generalization is an important component to the NLP Communication Model and can be used to motivate ourselves. For example, a toddler who learns how to open a door for the first time, quickly generalizes their new ability so that all types of doors can be opened from then on. This is an Image of a Chair, NOT A CHAIR 14 REPRESENTATION SYSTEM Representation System describes the process by which we understand, represent, and operate in the World. The way we use to make sense of the World inside of our mind. Importance of Rep. System Representation System becomes a highly essential element of Communication. When you know the primary internal representation system of the person you are talking to, the interactions you have make more sense. How people describe an event, experience of a story will tell you the mental process they follow to code inside of their minds, allowing you to understand their representation style; Visual, Auditory, Kinesthetic, Olfactory or Gustatory. Example: If somebody says, “I don’t feel good about it.” Understand that they want the same representations i.e Kinesthetic. If you reply; “Can you get me a picture of it”? (You used Visual Representation) therefore, you will immediately mismatch and will not be able to gain rapport. VISUAL AUDITORY OLFACTORY KINAESTHETIC GUSTATORY 15 Types of Primary Representation System: There are five primary representation systems in NLP. These are as follows: 1. Visual This refers to what we see and visualize. The visual sense handles and decodes all the information that are primarily gathered, stored, and processed in images; as well as the pictures and mental images you create within your mind’s eye. 2. Auditory The auditory sense focuses upon the sounds within your surrounding environment and listens to information externally through your ears and internally through your internal dialogue. 3. Kinesthetic The kinesthetic sense understands how you feel in response to your environment, and is operated through your sense of touch, your internal feelings, and your emotions. 4. Olfactory Olfactory as the name suggest is to do with the smell. You find it easy to acknowledge any kind of smell, quicker than any other person. Smell of perfume that doesn’t smell nice. 5. Gustatory This is the sense which allows you to identify taste. There are people who immediately can tell what it tastes like if there’s enough salt or does it lack sugar! 16 Assignment: Representation System Preference Test Circle or tick the answer that most represents how you generally behave. The key is to be Honest! 1. When I need directions for travelling I usually: a) look at a map b) ask for spoken directions c) follow my nose and maybe use a compass 2. When I go shopping for clothes, I tend to: a) imagine what they would look like on b) discuss them with the shop staff c) try them on and test them out 3. If I was buying a new car, I would: a) read reviews in newspapers and magazines b) discuss what I need with my friends c) test-drive lots of different types 4. If I am choosing food off a menu, I tend to: a) imagine what the food will look like b) talk through the options in my head or with my partner c) imagine what the food will taste like 5. When I concentrate, I most often: a) focus on the words or the pictures in front of me b) discuss the problem and the possible solutions in my head c) move around a lot, fiddle with pens and pencils and touch things 17 Now add up how many A’s, B’s and C’s you selected. A’s = B’s = C’s = If you chose mostly A’s you have a VISUAL learning style. If you chose mostly B’s you have an AUDITORY learning style. If you chose mostly C’s you have a KINAESTHETIC learning style. Introduction to Submodalities Modalities, also known as Representational Systems, as the plug of our physiology plays a critical role to mine, code or store the information received from the external environment. It refers to the different kinds of sensations like vision or hearing through any of an individual's five senses that are Visual- See Auditory- Hear Kinesthetic- Feel Olfactory-Smell Gustatory- Taste abbreviated to VAKOG that are exercised in NLP to experience the world we are living in. In NLP, we usually work with first 3 Modalities (Representational Systems), i.e., Visual (V), Auditory (A) and Kinesthetic (K), introduced as VAK. However, in cases of working with a client on an issue where the olfactory or gustatory sub modalities play a major role e.g. a perfume manufacturer who is working with fragrances or a Chef who depends on taste majorly. In this case, you will need to take olfactory or gustatory systems into consideration. 18 We can change two things about the way we represent events in our life. I. We can change what we represent-thus, for example, if we imagine the worst possible scenario, we can change to picturing the best possible scenario. II. Or we can change how we represent something for example, some people find that picturing something as being very, very large is critical for a state of great motivation. Other people find that the specific tone of voice they use when they talk to themselves make a major difference in their level of state of motivation. 19 EYE ACCESSING CUES Eyes Accessing Cues is another indicator for how we can recognize a representation system of another person. This helps us to get an idea of: • What do they access during a conversation and? • When do they access that modality? You can tell this merely be closely noticing the movement of their eyeballs, yes that simple! All you require is awareness & understanding of these eye movements. Whenever we talk, get into a conversation with self or others; there is always some movement in our eyeballs which we never notice. As you read and practice, you will realize that each such movement is not just random rather these indicates a neurological process, no matter how small. For example, If I’d to ask you, “what was the colour of your 10th Grade Marksheet? Without any conscious effort, your eyeballs moved in certain direction, and within a microsecond; the answer pops up, sea green! This was so quick; you couldn’t consciously notice what did just happen. The movements can be well explained with diagrams explained on next page: 20 Interestingly, notice when I asked the color of your 10th grade marksheet, it is a picture from the past. The mind as explained earlier, will always retrieve information in the same modality as it was stored, i.e. Visual in this case. This is the reason your eyeballs moved to the top left! Assignment: 1. Observe people around you, ask them question that belongs to past, present, and future. 21 STATE MANAGEMENT PRINCIPLE State is a result of Internal Representation and Physiology combined. Whenever you want to know what State a person is in, check for how they are storing and processing the information in their head and the body language they have. We need to understand that the real power is to be able to manage and direct our own state. More often, a shift in our physiology results in great shift in how we feel, represent, and experience the world. People who EXCEL tend to become at tapping into their own RESOURCEFUL STATES. They don’t wait for things to happen! State Management is a powerful concept, which can bring upon major transformations in our day-to-day life, and the tool that we can use to make this shift happen is called as Anchoring*. INTERNAL REPR. PHYSIOLOGY STATE 22 Assignment: 1. Observe your physiology AND words when you feel anxious 2. Observe your physiology AND words when you feel confident 23 ANCHORING “Anchoring” is one of the fundamental tools of NLP which can be powerful in helping you to have more confidence, enthusiasm and be more relaxed when meeting people. Anchors are stimuli that call forth states of mind - thoughts and emotions. For example, touching a knuckle of the left hand could be an anchor. PAVLOV’S DOG By associating the sound of a bell with the act of giving food to his dogs, Pavlov found he could eventually just ring the bell and the dogs would start salivating, even though no food was given. A complete stranger who had nothing to do with your past could attract some hatred (and disturbing) looks from you, just because he has the same type of nose, same facial hair arrangement, same eye patterns, as your ex! 24 STEPS OF ANCHORING • Decide on the resourceful state/PEAK STATE you want to anchor. For example, being confident or calm and relaxed. • Choose an anchor that you wish to trigger the resourceful state. • Recall a memory or imagine a situation where you can experience the state. So, recall or imagine a time when you experienced the state. • Activate the anchor or anchors when the experience is vivid and you are in the desired state. • Release the anchors when the experience begins to fade. If you keep applying the anchor when the experience is fading, then you will anchor a drop in calmness and relaxation! • Break the state • Repeat the steps several times • Future pace the situation where you want to experience the desired state. 25 Thank you for your participation, Wishes for your future endeavours. (Thousand Thoughts) 26