Institute: University School of Business Department: Bachelor of Business Administration Bachelor of Business Administration Market Research 20BAT332 Dr. Amitabh Mishra Market Research DISCOVER . LEARN . EMPOWER 1 Dr. Amitabh Mishra Market Research Learning Objectives CO No. Title Level CO1 To understand the Decision making in marketing and the role of MR to provide relevant Information, Sources of data. Understand CO2 To understand the Design of questionnaires and Schedules, Sampling Sample size determination, sampling plans and methods. Understand CO3 To understand the Data Editing, Coding and tabulation, Tests of hypothesis- Uni, and multi variate tests, Chi Square tests and ANOVA. Analysis of Experimental designs. Apply Dr. Amitabh Mishra 2 Research Hypotheses Dr. Amitabh Mishra 3 Hypothesis Defined • An educated guess • A tentative point of view • A proposition not yet tested • A preliminary explanation • A preliminary Postulate Dr. Amitabh Mishra “Hypothesis is a formal statement that presents the expected relationship between an independent and dependent variable.” (Creswell, 1994) “A hypothesis is a logical supposition, a reasonable guess, an educated conjecture. It provides a tentative explanation for a phenomenon under investigation." (Leedy and Ormrod, 2001) Dr. Amitabh Mishra HYPOTHESIS: Example •The mileage of the Maruti Wagon R is as good as Hyundai Santro. •The customer loyalty of Parle is better than Britannia. •These hypotheses are capable of being objectively verified and tested Types of Hypotheses Dr. Amitabh Mishra 7 Categorizing Hypotheses Can be categorized in different ways Based on their formulation 1. • Null Hypotheses and Alternate Hypotheses Dr. Amitabh Mishra 8 Null Hypotheses and Alternate Hypotheses • Null hypothesis always predicts that • No differences between the groups being studied (e.g., experimental vs. control group) or • No relationship between the variables being studied • By contrast, the alternate hypothesis always predicts that there will be a difference between the groups being studied (or a relationship between the variables being studied) Dr. Amitabh Mishra 9 Hypotheses Testing Dr. Amitabh Mishra 10 Steps in Hypothesis Testing Problem Definition Clearly state the null and alternate hypotheses. Choose the relevant test and the appropriate probability distribution Determine the significance level Choose the critical value Determine the degrees of freedom Compute relevant test statistic Compare test statistic and critical value Decide if one-or two-tailed test Does the test statistic fall in the critical region? No Do not reject null Yes Reject null Dr. Amitabh Mishra 11 Errors in Hypotheses Testing Dr. Amitabh Mishra 12 Errors in Hypothesis Testing DATA ANALYSIS OUTCOME In Population Accept Null Hypothesis Reject Null Hypothesis Null Hypothesis True Correct Decision Type I Error Null Hypothesis False Type II Error Correct Decision Dr. Amitabh Mishra 13 Type I Error • Type I error occurs when the sample results lead to the rejection of the null hypothesis when it is in fact true. • The probability of type I error (α) is also called the level of significance. Type II Error • Type II error occurs when, based on the sample results, the null hypothesis is not rejected when it is in fact false. • The probability of type II error is denoted by β. • Unlike α, which is specified by the researcher, the magnitude of β depends on the actual value of the population parameter (proportion). Dr. Amitabh Mishra References • Textbooks / Reference Books • T1: Naresh Malhotra, Marketing Research: Applied Orientation, Pearson. • T2: Zikmund, Marketing Research, Cengage Learning, New Delhi. • T3: Tull, Donald S, Hawkins Del I, Marketing Research. Measurement and Methods PHI. • R1: Nargundkar, R. 2102. Marketing Research, 4th Ed., Tata McGraw Hill, India, ISBN: 9780070221874 • • • https://www.questionpro.com/blog/business-research/ http://studylecturenotes.com/10-steps-in-research-process/ https://www.youtube.com/watch?v=rXBH3YcOI6k Dr. Amitabh Mishra 15 Thanking You! For queries Email: amitabh.e12078@cumail.in Dr. Amitabh Mishra 16