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254558487-Telecom-Billing

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OSS/BSS - Billing
Nikhil Suranglikar
Mediation –CDR collection
N
ETWORK
Wireless Switch
Wireline Switch
PSTN
Voice Mail
SMS
Fraud
Management
System
Mediation
Device
Kennan-BP
2
Intec
Billing
Billing Overview
3
Usage Process: COM
The Communications Process (COM) handles polling within
Arbor/BP. While COM has many uses, in the MPS realm it
simply moves the usage record files from a remote source
Location to Arbor/BP’s Local data directory to be picked up
by the second MPS module, the Message Pre-Accumulator
(MCAP).
4
Usage Process: MCAP
In the case of multiple customer database environments, the
Usage Router, (MCAP) handles the initial guiding phases as well
as filtering out non-parseable records, which are considered
incapable of correction by Arbor/BP
5
Usage Process: CAP
The third module, the Message Accumulator (CAP), completes
the guiding process and attaches a rate to each usage event.
CAP also filters out those usage events that could not be fully
guided or rated for any reason
6
Usage Process: MIU
The Message Investigation Unit (MIU) provides a graphical
interface for correcting messages, which failed CAP
processing. Events corrected through MIU are funneled back
to MCAP to be processed in a subsequent MPS cycle
7
Usage Process: RAP
The Message Re-Rater (RAP) allows usage to be re-rated before
being invoiced. The primary purpose of the RAP process is to
apply retroactive rate changes to usage messages that have
already been rated. This can arise from new or promotional
rates being announced prior to their setup in the rate tables.
RAP is not used to re-rate records already appearing on an
invoice. In order to recalculate charges after BIP has been
executed, the bill must be backed out and recalculated or an
adjustment should be issued against the previous invoice’s
charges.
8
Bill Run –Work Flow
Proforma Bills
Pre Bill checks
by Circle RA
Bill Cycle
Execution
by IS/IT
Yes
No
IS/IT for Error
Rectifications
Yes
No
BIP/BIF error
rectification by IS/IT
CRM
Processed bill
Images for
printing
Bill
viewer
9
Arbor -Billing Process
BIP
Bill Invoice Prepare(BIP) selects a set of accounts to Bill, collects
and calculates billed amounts for each account ,and generates
unformatted bill records for those amounts .
BIF
The Bill Invoice Formatter retrieves bill records written by BIP
and produces formatted bills that include the billed amount of
those records.
10
Payment Accounting
Lock Box Process:
The LockBox(LBX) payments module processes payments files
created by banks.These files represent amount paid by
customers.
Bill Payment Receipt System :
All the franchises will be payment accounting directly through
BRS system and the receipt will be produce to the Customer.
11
Unbilled Usage Monitoring
Unbilled Usage/Rated CDRs are monitored by Finance for
exposure/Fraud Detection and actioning.A report has been
generated and pushed on to the report server for actioning on a
daily basis.Also the unbilled details available in CRM application
Rejected
for customer queries.
CDRs
The flow as explained below :
CDR
COM
MCAP
CAP
Daily Unbilled
Amount Report
12
Unbilled
CDRs
CRM
Application
Fruad Management System – Overview
Ranger Server
Ranger
Database
Data Source CDR
Mediation
Device/FTP
Server/FTAM
Server/Switch
Data Source Subscriber Data
Pre-Paid Plat
form
Billing System
Data Source
Ranger Client
13
Payment
History Files
Interconnect Billing
The connection of networks between different operators to
allow the subscribers of one service provider to
communicate with subscribers of other service providers
14
Scope of Work
•Receive invoices from other operators
•Verify invoices received from other operators
•Raise invoices to other operators
•Reconciliation & settlements
•Control costs
•Meet audit and regulatory requirements
•Where an Operator is unable to identify and invoice
interconnect traffic, the Interconnect partner may provide
the traffic information for settlement.
15
Billing & settlement process – an Overview
Call
Detail
Records
Network Operator
Outgoing
Statement
Negotiation
s
Intec
Rating
Summary
Incoming
Statement
Settlement
Reconciliation
Negotiations
Network Operator
16
Invoic
e
Invoice
Systems Context – an Overview
Mediation
Intec
Billing
Bill Production
General Ledger
Management Information
17
Thank You
18
USA
INDIA
SRILANKA
UK
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