Quality Tools
Cause and Effect Diagram
Description
MISSION
This template illustrates a Cause
and Effect Diagram, also called a
Fishbone or Ishikawa Diagram. A
detailed discussion of Cause and
Effect Diagrams can be found at
www.ASQ.org
MACHINE
routs
MAN
training
qualification
performance
spares
management
partners
market
safety
skills
manpower
Learn About C and E Diagrams
competency
systems
quality
Instructions
documentation
business
development
• Enter the Problem Statement in
box provided.
• Brainstorm the major
categories of the problem.
Generic headings are provided.
honesty
contracts
profit
attitude
insurance
sustainability
dedication
tools
• Write the categories of causes
as branches from the main
arrow.
Problem
Statement
confidence
cahnges into fleet
(new type of a/c)
Safety Nets
Country index
(ICAO)
Learn More
To learn more about other quality
tools, visit the ASQ Learn About
Quality web site.
Leadership
intergov relation
Learn About Quality
communication
stakeholders
new procedures
regulation
Accountability
Marketing
Financial
commitments
Nominations
HR processes
adaptation
initial assessment
XXX
MEDIUM
change
management
MANAGEMENT