BU121 – Winter 2023 MARKETING Pricing, Promoting & Distributing Products Learning Objectives Marketing Trends • Gain an awareness of current marketing trends Price • Identify common pricing objectives that govern pricing decisions and describe pricesetting tools used in making these decisions (LO 13.1) • Discuss pricing strategies that are used in different competitive situations and identify pricing tactics that are used for setting prices (LO 13.2) Promotion • Identify the objectives of promotion, two most common promotion strategies and discuss the factors to consider in selecting a promotional mix (LO 13.3) • Understand the five components of the promotional mix (advertising, personal selling, direct/interactive marketing, sales promotion, publicity & public relations) (LO 13.4 and 13.5) • Explain what is meant by greenwashing and how to avoid it when advertising Learning Objectives cont’d Place/Distribution • Explain the distribution mix, why it is important, and identify the different channels of distribution (LO 13.6) • • • • Identify common distribution strategies and which types of goods they are appropriate for (LO 13.6) Understand the implications of using nondirect distribution channels and how producers maintain control of the consumer price Explain the functions that wholesalers provide (LO 13.7) Identify the link between distribution decisions and company branding Integrative Thinking • Understand how marketing decisions are integrated with the other functional areas and where they occur within a business model Marketing Trends Another trend: DE-MARKETING What are common pricing objectives? • Pricing objectives = goals company hopes to achieve when pricing products • • • Must also consider social/ethical concerns and corporate image What are price-setting tools? • Cost-oriented pricing determines total costs and adds a profit figure to arrive at selling price • Markup percentage = • Breakeven analysis* assesses total costs vs. revenues for various sales volumes • Breakeven point (in units) = What are some pricing strategies? • Pricing strategy needs to be coordinated with the other elements of the marketingPRICE mix! Existing Products Above market Below market Near market New Products Price skimming Price penetration Online Products Fixed Dynamic (auction or reverse auction) What are some pricing tactics? • Price lining • Product category is set at 3-4 levels and all products are priced at one of those levels • Psychological pricing • Odd prices traditionally used but even prices for small ticket items are increasingly used to convey value • Discounting • Uses price reductions to stimulate sales What are the objectives of promotion? • Sell products* • Promotional Mix needs to be integrated • Advertising, Personal Selling, Sales Promotion, Direct/Interactive Marketing, Publicity & Public Relations What are the two most common promotional strategies? PUSH PULL • Direct promotional efforts to wholesalers and retailers to encourage them to sell products • Used most often for industrial products • Direct promotional efforts to consumers to encourage them to demand the product • Used most often for consumer products What are factors to consider when developing promotional mix? • Product classification • Characteristics of target market • • Buyer’s decision process • Promotional mix budget What is advertising? Any form of paid, nonpersonal communication by an identified sponsor Many mediums* with various costs, strengths and weaknesses – use Table 13.1 in text! Online Advertising & Customer Engagement • Transforming advertising as well as nature/depth of relationship marketing Beware of greenwashing! Green·wash – verb: the act of misleading consumers regarding the environmental practices of a company or the environmental benefits of a product or service. How do I avoid greenwashing? What is personal selling? • One-on-one sales communication with potential customer • Strengths: • Weaknesses: • Factors to consider in budget decision • Target market and classification of product What are sales promotions? • Short-term promotional activities designed to stimulate consumer buying or cooperation from distributors & sales agents • Strengths: • enhance product recognition • may increase purchase size and amount • Weaknesses: • must be convenient and accessible • excessive use can ‘condition’ customers to hold off What are examples of sales promotions? What is direct/interactive marketing? • One-on-one, nonpersonal selling that tries to get consumers to make purchases outside of retail stores • Catalogues, telemarketing, home video shopping, direct mail (enhanced through permission marketing), direct-response advertising, online connections* • Strengths: What is publicity & public relations? Publicity = information about a company, a product, or an event transmitted by general mass media to attract public attention • Strength = • Weakness = Public relations = company-influenced information that seeks to build good relations or repair damage • Strength = • Weakness = What is the distribution mix and why is it important? • distribution mix = combination of distribution channels by which a firm gets products to end users • • additionally, distribution decisions can be costly and time consuming to set up What are the different channels of distribution? What are the implications of using a nondirect distribution channel? Costs Benefits Each intermediary charges a markup or commission for functions performed Intermediaries often perform distribution functions more efficiently than producer could • Buy in large quantities • Spread transaction costs over many products Intermediaries provide valuable information Intermediaries make right quantities of products available where and when consumers need them (PLUS they may reach more consumers) $1.50 How do producers maintain control over the consumer price in nondirect distribution channels? • MSRP • Demand-backward pricing Producer Wholesaler Retailer $2.49 $1.00 $1.00 $1.50 $1.50 End User $4.99 What are common distribution strategies? Which goods are they appropriate for? INTENSIVE - Distribute through as many channels as possible - SELECTIVE - Only use channel members that will give special attention to product - EXCLUSIVE - Distribute through one intermediary in each geographic area - What functions do wholesalers provide? Wholesalers Provide storage, delivery, credit, marketing advice, merchandising services (marking prices & setting displays) Merchant wholesalers take title to products Note: You will not be tested on different types of retailers and e-intermediaries OR the physical distribution process. However, refer to these topics if relevant for your New Venture project. How do distribution decisions impact branding? • Reputation/values/SDG practices of intermediaries are linked! “Bolt’s customer-centric and sustainable approach and the integration of zero-emission trucks into its fleet will contribute to reaching our goal of 100 percent zero-emission home deliveries by 2025 and support IKEA in becoming more accessible, affordable, and sustainable for many people.“ - Mattson, Managing Director of Ingka Investments Marketing….but everything really!