Uploaded by Rosalie Regpala

OJT Training plan

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Republic of the Philippines
Department of Education
Region XI
Division of Davao City
Mahayag National High School
Brgy. Mahayag Bunawan Davao City
And
West Empire Chinese Restaurant and Seafood Garden
OJT TRAINING PLAN
Qualification Title: Food and Beverage services NC II
Trainees
Training
Requirements
Training
Activity/Task
Mode of
Training
Staff
Facilities/
Tools and
Equipment
Venue
Assessment
Arrangement
Date
Lecture
Rosalie P.
Regpala
Jennifer B.
Apurado
Tables
Chairs
Attendance
sheet
Mahayag
National
High
School
Campus
Attendance of
trainees
Dec. 2,
2019
CORE UNIT COMPETENCY
Send-off and
Re-orientation
program
Attend send-off and
orientation program
Industry Orientation
Attend industry
policies, guidelines,
and safety
procedures
orientation
Lecture Tour
Mr. Perry
Assistant
Manager
Prepare
dining/room/
restaurant area for
service
Trainee will perform
the ff:
 Prepare
necessary
utensils,
supplies and
the work area
for service.
8 hours
Ms.Cristina
Chua
Manager
 Arrange, clean
and check the
condition of
the tables and
chairs
including the
dining room
equipment.
 Fill water
pitcher and ice
buckets.
Restaurant
Policy Manual
West
Empire
Chinese
Restaurant
and
Seafood
Garden
West Empire
West
Chinese tools
Empire
and equipment
Chinese
Restaurant
and
Seafood
Garden
Attendance of
trainees
Dec. 3,
2019
Underpinning
skills
Dec. 45, 2019
Welcome Guests
and Take Food
Orders
Promote Food and
Beverage Products
 Set table
according to
the standard of
food service
establishment.
Trainee will perform
the ff:
 Acknowledge
ment and
greet guests
appropriately.
 Take orders
completely in
accordance
with the
establishments
standard
procedures.
 Carry out
plates and/or
trays safely.
Trainee will perform
the following:
 Master names
and
pronunciations
of dishes in
8 hours
Ms.Cristina
Chua
Manager
Order Slip
West
Empire
Chinese
Restaurant
and
Seafood
Garden
Underpinning
skills
Dec 67, 2019
8 hours
Ms.Cristina
Chua
Manager
Menu
West
Empire
Chinese
Restaurant
and
Seafood
Underpinning
skills
Dec. 811,
2019
Provide Food and
Beverage Services
to the guests.
the menu.
 Provide
Information
about the food
items in clear
explanation
and
descriptions
 Recommende
d standard
food and
beverage
pairings.
 Suggest slow
moving items
but high
profitable
items to
increase guest
check.
Trainee will perform
the ff.
 Master names
and
pronunciations
of dishes in
the menu.
 Memorize
Garden
8 hours
Ms.Cristina
Chua
Manager
Glass wares
West
Empire
Chinese
Restaurant
and
Seafood
Garden
Underpinning
skill
Dec.
12-15,
2019
ingredients of
dishes.
 Study
descriptions of
every item in
the menu.
 Provide
information
about the food
items clear
explanations
and
descriptions.
 Offer item in
special or
promos to
assist with the
food and
beverage
selections.
 Recommende
d standard
food and
beverage
items.
 Suggest slow
moving but
highly
Receive and handle
guests concern
profitable
items.
Trainee will perform
the ff:
 Give full
attention to the
complaining
guest.
 Offer sincere
apology for the
disservice.
 Express
gratitude to the
guests for
bringing the
matter up for
attention.
Telephone
West
Empire
Chinese
Restaurant
And
Seafood
Garden
Underpinning
skill
Prepared by:
Geraldine C. Erejer
FBS Trainee
Approved By:
Ms. Cristina Marie I. Chua
Manager
16-18,
2019
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