COMMUNICATION AND GLOBALIZATION GEC 105 l PRELIM GLOBALIZATION BY ALEX GRAY (2017) ● It is the process by which people and goods move easily across borders. ● It is a process of interaction and integration among people, companies, and government of different nations GLOBALIZATION DRIVERS ➔ Colonization ➔ Technology ➔ Diaspora HOW DOES GLOBALIZATION AFFECT COMMUNICATION ● With globalization, a need for a common language to achieve international intelligibility is germane. ● Patterns of interactions (greetings, gestures, business dealings, etc.) may not essentially be universalized. ● Nationalities, ethnic groups, religious communities, etc, will still maintain their unique ways of communication expressions unless they agree to replace them. IMPACT OF COMMUNICATION ON SOCIETY AND THE WORLD ➔ Connectivity ➔ Convergence ➔ Interactivity Cultural Characteristics That Shape Communication ● Culture- learned system of meanings that fosters a particular sense of shared identity- hood and community- hood among its group members (TingToomey & Takai, 2006)\ ● According to Oetzel (2009), we are simultaneously members of multiple cultural groups, such as national culture, ethnic culture, religious culture, gender culture, media culture, social class culture, generation culture, which overlap to varying degrees. ● “In any culture, there are certain sets of behavior that are expected and acceptable; there are also those that are considered disrespectful, demeaning, and, therefore, deemed unacceptable based on cultural norms and practices.” MULTICULTURAL MANNERS (DRESSER, 1996) When greeting… ○ People from India, Sri Lanka, Bangladesh, and Thailand hold their hands together in front of their chins in a prayerlike position and nod their heads. ○ Most Latinos expect body contact. Hugging and kissing on the cheek are acceptable for both the same and opposite sex. ○ Most people from France, Spain, Italy, Portugal and other Mediterranean countries expect to be kissed on both cheeks. ○ Most Middle Easterners, esp. Muslims, avoid body contact with the opposite sex but men may embrace and kiss one another. Women may do the same. ○ Most Armenians, expect some body contact. Women kiss once on each cheek and hug; men shake hands. Men also hug and kiss on the cheek if they are close friends. 1 COMMUNICATION AND GLOBALIZATION GEC 105 l PRELIM ○ Muslims, esp. older ones, make the salaam greeting by using the right hand to touch the heart and move the hand upward to touch the forehead. They may say “Salaam alaykum” (Peace be with you!) ○ In Albania, shaking the head from side to side means “yes” and nodding the head up and down means “no”. ○ Avoid body contact with Japanese people. ○ In Afghan culture, thumbs up sign has the same sexual connotation as the American middle- finger gesture ○ Avoid wishing “Happy Birthday” or “Merry Christmas” to Jehovah’s Witnesses. ○ Some Asian cultures consider it rude to say no and will go to extremes to avoid doing so. CULTURAL PRACTICE OR BODILY GESTURE PHILIPPINES OTHER COUNTRY Thumbs up (approval) Thumbs up (offensive) Making a circle with one’s thumb and forefinger (okay) Making a circle with one’s thumb and forefinger (sign for money-Japan; threat-Arabs) Curling the index finger with the palm facing up (offensive) Curling the index finger with the palm facing up (come closer- US) Dog call- curl your finger (offensive) Dog call- curl your finger (death-SG; rude Japan) CLENCHED FIST ● Philippines (physical violence) ● UK & Australia (“keep the faith”) HORN ● US (approval) ● Italy, Spain, Portugal, Brazil (wife is cheating on them) FINGERS ALL TOGETHER ● Italy (What do you want?) ● Turkey (something is beautiful or well done) SLURPING ● Western countries (unsophistication) ● Japan & China (good manners- enjoy your meal) BEHAVIORS TO AVOID (BALBALOSA, 2016) ➔ Smiling at Strangers ◆ Russia (intimate gesture) ➔ Tipping ◆ Japan and South Korea (highly discouraged) ➔ Showing soles of feet ◆ Arab & other Muslim (disrespectful) ➔ Loud, Open- mouthed laughing ◆ Japan (impolite) ➔ Putting hand on someone’s head (mano) ◆ China, Thailand, Japan and Myanmar (invasive) CULTURE GUIDES IN COMMUNICATION 1. Always acknowledge the differences in cultures. 2. Avoid ethnocentrism. 3. Practice cultural relativism. 2