PRA Vision Statement “We will be an indispensable strategic partner to drive individual and team performance to achieve PRA’s mission to become the World’s Most Valued Company.” Business Philosophy “We proactively develop PRA colleagues to drive business results through strategic learning experiences.” Engagement Presentation Agenda ü Introduction ü What We Do for You - Value ü Clarify the Resources (Team & Individual) ü Accessing the Resources Your Name Background Accomplishments XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX PRA Career XXXX XXXX XXXX XXXX XXXX Performance Partnerships: The Power to Improve Business Results Trainer Before During After Manager/ Supervisor Learner Before During After Before During After Executive Advocate The UOP Regional Strategy Team Effectiveness Training Action Selling DISCovering Self and Others OZ Accountability ACT/Situational Self-Leadership Target Account Selling PHR Strategic Capabilities !"#$"%&'( )$*$+','"'%- Territory Optimization Selling Skills & Customer Value Delivery • Accountability & Goal Focus • Service Orientation • Decision Making and Judgment ).#%/ 0%1$2'.#- • Market Knowledge and Analysis • Leveraging Resources/ Organizational Awareness • Initiative and Flexibility • Building Customer Relationships • Competent Use of Technical Knowledge • Communication and Influence with Customers Team Contribution • Focus on Team Results • Communication and Influence with Teams • Teamwork and Inclusiveness • Shared Accountability IHR Strategic Capabilities !"#$"%&'( )$*$+','"'%- ).#%/ 0%1$2'.#- 3((.45" 6*"'7'8$"'.5 Selling Skills & Customer Value Delivery • Accountability & Goal Focus • Identifying Customer Needs • Account Knowledge & Analysis/ Organizational Awareness • Service Orientation • Strategy Development • Communication and Influence with Customers • Decision Making and Judgment • Initiative and Flexibility • Building Customer Relationships 9%$7/ ).5"#'+4"'.5 • Shared Accountability (with Leadership component) • Team Problem Solving • Communication and Influence with Teams Specialty Representative Strategic Capabilities !"#$"%&'( )$*$+','"'%- ).#%/ 0%1$2'.#- Territory Optimization Selling Skills & Customer Value Delivery • Accountability & Goal Focus • Service Orientation • Information Gathering (Market Research) • Analytical Thinking • Judgment • Organization Awareness • Building Customer Relationships • Competent Use of Technical Knowledge • Communication and Influence with Customers Team Contribution • Focus on Team Results • Communication and Influence with Teams • Team Problem Solving • Mentoring Others PRA Curriculum Performance Management Process Online Learning Corporate Library CMR Courses Self-Study Book Live Seminars Eligibility Requirements Successful Completion of Career Development Phase VII, IHR or Specialty Phase I Training Cluster LAT Effectiveness Great Teams are Built, Not Born Action Selling DISCovering Self & Others Target Account Selling OZ Accountability Situational Self Leadership How We Assist in “Unlocking the Value” • Drive business results through capabilities development of Representatives in the Region. • Great Teams are built, not born. Team Development at the LAT level to impact Field Force Effectiveness. • Impact basic selling skills, relationship orientation, accountability, leadership, and institutional selling. We aren’t in the Training Delivery Business. We’re in the People Development Business!