DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 TRAINING PLAN Qualification: Bread and Pastry Production NC-II Trainee’s Training Requirement Training Activity / Task Mode of Training Facilities/Tools and Equipment Staff Venue Assessment Arrangement BASIC COMPETENCIES Participate in Workplace Communication Trainees should: 1. Obtain and 1. Have knowledge on convey a.)Parts of Speech workplace b.) Sentence information construction c.) Effective communication 2. Convey informati through effective questioning, active listening and speaking skills 3. Use appropriate medium , non verbal communication, and lines of communication to Group Discussion Interaction Lecture Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Writing materials Books Manuals Dalubhas aan ng Lungsod ng Lucena Written test Practical test Interview Document No. Issued by: Page 1 of 2 Developed by: Rose Arizone B. Jael Revision # 01 Date and Time DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 2. Participate in workplace meetings and discussions transfer information 4. Interact clearly and concisely Trainees should: 1. Have knowledge on a.)Sentence construction b.) Technical writing c.) Recording information 2. Attend team meeting on time 3. Express his/her opinion clearly and listened to others without interruption 4. Establish protocols during team meeting; purpose must be consistent to the inputs 5. Interact a courteous manner appropriate to a cultural Group Discussion Interaction Lecture Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Writing materials Books Manuals Written test Practical test Interview Document No. Issued by: Page 2 of 2 Developed by: Rose Arizone B. Jael Revision # 01 DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 3. Complete relevant work related documents background and authority 6. Interpret and implement team meeting outcomes Trainees should: 1. Have knowledge on a.)Basic Mathematics b.) Technical writing c.)Types of forms 2. Complete different forms accurately and legibly that are related to conditions of employment 3. Record workplace data in standard workplace forms and documents 4. Process basic mathematics for routine calculations 5. Identify and rectified errors in Group Discussion Interaction Lecture Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Writing materials Books Manuals Written test Practical test Interview Document No. Issued by: Page 3 of 2 Developed by: Rose Arizone B. Jael Revision # 01 DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 recording information on form/s Work In Team Environment Trainees should: 1. Describe team 1. Identify team role role and scope and team objective 2. Identify team parameters, relationships, and responsibilities Group Discussion Interaction Lecture Case studies 2. Identify own role and responsibility within team Standard operating procedure of workplace Job procedures Client/supplier instruction Quality standards Organizational or external personnel Written test Observatio n Interview Role playing 1. Identify individual role and responsibilities within team environment 2. Recognize roles and responsibilities of other team members Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Document No. Issued by: Page 4 of 2 Developed by: Rose Arizone B. Jael Revision # 01 DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 3. Identify reporting relationships within team and external to team 3. Work as a Trainees should: 1. Undertake appropriate forms of communication and interactions 2. Make appropriate contributions to complement team activities and objectives 3. Follow standard operating procedures 4. Contribute to the development of team work plans based from role team Practice Career Professionalism Trainees should: 1. Integrate 1. Show personal personal growth and work objectives with team member Group Discussion Interaction Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Manuals on workplace, code of ethics Written test Observatio Document No. Issued by: Page 5 of 2 Developed by: Rose Arizone B. Jael Revision # 01 organizational goals 2. Set and meet work priorities DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 plans towards and Lecture improving Case organizational qualifications set studies goals for professionalism Handouts and 2. Maintain intra and personal interpersonal developmentrelationship in the social aspects course of managing oneself based on performance evaluation 3. Demonstrate commitment to the organization and its goal 4. Practice appropriate personal hygiene 5. Attain job targets within key results areas Trainees should: Group Hand-outs on 1. Prioritize Discussion work values completing and ethics, Interaction demands to company Lecture achieve personal, policies and Case team and standards and studies Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 n Interview Role playing Written test Observatio n Interview Role Document No. Issued by: Page 6 of 2 Developed by: Rose Arizone B. Jael Revision # 01 3. Maintain professional growth and development organizational goals and objectives 2. Utilize resources efficiently and effectively to manage work priorities and commitments 3. Practice maintaining equipment and facilities for economic use 4. Attain job targets within key results Trainees should: 1. Identify training and career opportunities relevant to the job requirements 2. Acquire and maintain licenses according to the requirements of the qualifications DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 sample job targets Group Discussion Interaction Lecture Case studies Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Hand-outs on quality standards, gender and development sensitivity and professional licenses samples playing Written test Observatio n Interview Portfolio assessmen t Document No. Issued by: Page 7 of 2 Developed by: Rose Arizone B. Jael Revision # 01 DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 3. Observe fundamental rights at work including gender sensitivity 4. Complete and update training and career opportunities based on the requirements of industry Practice Occupational Health And Safety Procedures Trainees should: Group 1. Identify 1. Identify workplace Discussion hazards and hazards and risks Interaction risks 2. Identify Lecture hazards/risks Seminar indicators with company procedures 3. Recognize and established contingency measures in accordance with organizational procedures Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Personal protective equipment Handout on organizational safety and health protocol, OHS indicator and hazards/risks identification and control Written test Observatio n Interview Practical examinatio n Situational analysis Document No. Issued by: Page 8 of 2 Developed by: Rose Arizone B. Jael Revision # 01 2. Evaluate hazards and risks 3. Control hazards and risks DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 Trainees should: Group Hand-outs on 1. Identify terms of Discussion Philippine OHS maximum tolerable Interaction standards, limits based on effects of Lecture threshold limit hazards in the Seminar values workplace, Film 2. Determine effects ergonomics, Viewing of hazards and ECC 3. Identify OHS issues regulations and concerns in CD accordance with TLV table workplace requirements and relevant OHS legislation Trainees should: Group Hand-outs on 1. Follow OHS Discussion clean air act, procedure for electrical and Interaction controlling hazards Lecture fire safety and risk code, waste Film 2. Follow procedures management, viewing in dealing with and disaster workplace preparedness accidents, fire, and and emergencies in management accordance with CD the organization’s TLV table Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Written test Observatio n Interview Situational analysis Written test Observatio n Interview Situational analysis Document No. Issued by: Page 9 of 2 Developed by: Rose Arizone B. Jael Revision # 01 DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 4. Maintain OHS awareness OHS policies 3. Use PPE correctly in accordance with organizations OHS procedures and practices 4. Identify procedures in providing appropriate assistance in the event of workplace emergencies in line with the established organization protocol Trainees should: 1. Follow procedures in emergency related drill in line with the established organization guidelines and procedures 2. Fill in OHS personal records in Group Discussion Interaction Lecture Seminar Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Hand-outs on workplace, PPE, OHS personal record, and health record CD TLV table Written test Observatio n Interview Situational analysis Document No. Issued by: Page 10 of 2 Developed by: Rose Arizone B. Jael Revision # 01 DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 accordance with workplace requirements 3. Maintain PPE in line with organization guidelines and procedures COMMON COMPETENCIES PERFORM WORKPLACE AND SAFETY PRACTICES 1. Follow Trainees should: Lecture workplace 1. Identify and follow demonstra procedures for workplace tion health, procedures for Self-paced safety and health, safety and instruction security security practices Group practices 2. Apply workplace discussion procedures for PowerPoint health, safety and presentatio security practices n 3. Appreciate workplace procedures for health, safety and security practices Trainees should: Lecture 2. Deal with 1. Integrate with demonstra emergency Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Workplace location Handouts/Inst ructional Materials Workplace location Oral questionin g Written test Oral questionin Document No. Issued by: Page 11 of 2 Developed by: Rose Arizone B. Jael Revision # 01 situations emergency situations 2. Know how to deal with emergency situations 3. Appreciate the procedure in how to deal with emergency situation Trainees should: 3. Maintain safe 1. Identify safe personal personal presentation presentation standards standards 2. Maintain safe personal presentation standards 3. Appreciate safe persona presentation standards Provide effective customer service 1 Greet customer Trainees should: 1. Identify how to greet customers in DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 tion Self-paced instruction Group discussion Lecture demonstra tion Self-paced instruction Group discussion Lecture demonstra tion Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Handouts/I nstructiona l Materials Workplace location Handouts/Inst ructional Materials Workplace location Handouts/Inst g Direct observatio n Written test Oral questionin g Direct observatio n Written test Oral questionin g Document No. Issued by: Page 12 of 2 Developed by: Rose Arizone B. Jael Revision # 01 2. Identify customer needs 3. Deliver service to customer appropriate ways 2. Apply the different ways in greeting a customer in workplace 3. Appreciate the presence of every customer Trainees should: 1. Know the customer needs in accordance with industry practices. 2. Apply interpersonal skills to ensure that customer needs are accurately identified. 3. Appreciate every way to give the customer needs. Trainees should: 1. Know the deliver service to customer accordance with industry practices. DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 ructional Self-paced Materials instruction Group discussion Lecture demonstra tion Self-paced instruction Group discussion Demonstra tion Classroom discussion s Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Direct observatio n Workplace location Inspection Checklist Inventory Form Handouts/Inst ructional Materials Oral questionin g Direct observatio n Manuals Workplace Location Measuring Instruments Practical exam Oral exam Document No. Issued by: Page 13 of 2 Developed by: Rose Arizone B. Jael Revision # 01 4. Handle queries through telephone, fax machine, internet and email 5. Handle complaints, evaluation and recommendation DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 2. Apply appropriate Self-paced Workplace rapport with location customer Inspection Checklist Inventory Form Handouts/Inst ructional Materials Trainees should: Demonstra Manuals 1. Handle queries in tion Rooms/Library line with enterprise Classroom Instructional procedure discussion materials s Self-paced Trainees should: 1. Handle complaints, evaluation and recommendations with appropriate action Observe workplace hygiene procedures Trainees should: 1. Follow 1. Implement hygiene hygiene procedures in line procedures with enterprise and Demonstra tion Classroom discussion s Self-paced Manuals Rooms/Library Instructional materials Demonstra tion Classroom discussion Manuals Instructional materials Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Practical exam Direct observatio n Practical exam Direct observatio n Practical exam Direct observatio Document No. Issued by: Page 14 of 2 Developed by: Rose Arizone B. Jael Revision # 01 legal requirements 2. Identify and prevent hygiene risks Trainees should: 1. Identify and prevent hygiene risks in line with enterprise procedures Develop and update industry knowledge Trainees should: 1. Seek 1. Seek information information industry in line on the with job industry requirements 2. Update industry knowledge Trainees should: 1. Update industry knowledge appropriate and incorporated into day-to-day working activities DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 s Self-paced Demonstra tion Classroom discussion s Self-paced Classroom discussion s Lecture demonstra tion Self-paced instruction Group discussion n Instructional materials Manuals Written test/questi oning. Instructional materials Manuals Oral questionin g Written test/questi oning Instructional materials Manuals Oral questionin g Direct observatio n Written test Perform computer operations Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Document No. Issued by: Page 15 of 2 Developed by: Rose Arizone B. Jael Revision # 01 1. Plan and prepare for task to be undertaken 2. Input data into computer 3. Access information using computer 4.Produce/output data using computer system DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 Trainees should: Lecture Instructional 1. Plan and prepare for demonstra materials task to be tion Handouts undertaken to ensure Self-paced Power Point OH & S guidelines instruction Presentations and procedures are Group followed discussion Trainees should: 1. Input data into computer according to requirements Trainees should: 1. Access and correct information based on job requirements Trainees should: 1. Entered and Print the data using computer system in accordance with standard operating Lecture demonstra tion Self-paced instruction Demonstra tion Classroom discussion Self-paced instruction Demonstra tion Self-paced instruction Trainer’s Methodology 1 Bread and Pastry Production NC-II Date Developed: May 2022 Oral questionin g Direct observatio n Written test Direct observatio n Written test Instructional materials Handouts Power Point Presentations Instructional materials Handouts Power Point Presentations Written test/questi oning Instructional materials Handouts Power Point Presentations Practical Exam Document No. Issued by: Page 16 of 2 Developed by: Rose Arizone B. Jael Revision # 01 DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 5. Maintain computer equipment and systems procedures Trainees should: 1. Maintain computer equipment and systems line with the standard operating procedures Demonstra tion Self-paced instruction Handouts Power Point Presentations Practical Exam Demonstra tion Direct observatio n and questionin g CORE COMPETENCIES Prepare and present gateaux, tortes and cakes Trainees should: Industry Prepare sponge 1. Select required immersion and cakes ingredients according to recipe or production requirements and established standards and procedures 2. Measure required ingredients according to recipe or production requirements and established standards and procedures 3. Weigh required Trainer’s Methodology 1 Bread and Pastry Production NC-II Trainer: Rose Arizone B. Jael Date Developed: May 2022 Equipment - Oven - Mixer Tools - Measuring spoon and cup - Mixing bowl - Round pan - Piping tip - Cake handle - Weighing scale - Spatula Learning Materials - Manual Kitchen Laborator y Document No. Issued by: Page 17 of 2 Developed by: Rose Arizone B. Jael Revision # 01 June 03 and 04, 2022 60 hours ingredients according to recipe or production requirements and established standards and procedures National Certification II/Assessme nt DALUBHASAAN NG LUNGSOD NG LUCENA City Hall Annex Brgy. Isabang, Lucena City Telephone No.: (042) 797-1671 - Perform task required by the assessor TESDA Lecture/ demonstrat assessor ion Self paced learning, OJT Education Dalubhasaan ng Lungsod ng Lucena TESDA Prepared by: Bread and Pastry Production NC-II EIM facilities of the industry, log book TESDA Written/or al exam Interview Demonstra tion of practical skills, interview Noted by: ROSE ARIZONE B. JAEL Signature Over Printed Name Facilitator May 2022 Date Trainer’s Methodology 1 Recipe book DR. ENRIQUESTA A. ALCOREZ Signature Over Printed Name College Dean May 2022 Date Date Developed: May 2022 Document No. Issued by: Page 18 of 2 Developed by: Rose Arizone B. Jael Revision # 01 August 12, 2015 8:00 a.m. onwards