Culture Eats Strategy for Breakfast! Culture eats strategy for breakfast is a phrase typically attributed to Peter Drucker, a management consultant, educator, and author who some describe as “the founder of modern management”. I say attributed, because the quote has never been cited to him. In any case the phrase has merit! The meaning of culture eats strategy for breakfast is that it is culture that determines the success in an organization regardless of how effective your strategy might be. In other words, if the people in an organization aren’t passionate about your organization’s mission, vision, and brand, it can affect their ability to work together, solve problems, and come up with new ideas for improvement. Their lack of enthusiasm could mean that they are unwilling to give their time and energy and eventually become disengaged. As the percentage of disengaged employees’ hovers at 65%, we must find ways to change the way we do things – create a better culture. Think about the drivers that support employee engagement and the employee experience: communication, recognition, opportunity, feeling “in” on things, respect, trust – these can all be supported by a culture that is defined by the shared beliefs and values of an organization and its members that provide meaning to and influence daily work life. WHEN IS CULTURE CREATED? Each time action is taken. When positive outcomes occur, it reinforces culture values and beliefs, but negative outcomes also create confirmation. WHO CREATES IT? Founders, leaders, departments, teams, geographies, and occupations. WHERE IS IT CREATED? On the floor, in break rooms, in conference rooms, on zoom and phone calls, strategic planning and process design, vendor and supplier interactions, community engagement, and employee engagement. HOW IS IT CREATED? The actions we take, or fail to take, through the behaviors we model and allow, and from the beliefs, known and unknown, we carry inside. WHY DOES IT MATTER? It creates a foundation of how employees experience work Bottom line performance improves Companies with great culture outperform competitors So, if we know that company culture is important because workers are more likely to be invested in work when their beliefs and values are consistent with their employers’, then adopting a culture that models your core values is imperative.