ASSESSMENT 1 – COVER SHEET This cover sheet is to be completed by the assessor and used as a record of outcome of this assessment task. Student Name: Muskan shehzadi. Student ID No: GlE2000429 Unit Code: BSBCRT511 Unit Title: Develop critical thinking in others Assessment Task No: 1 Assessment Type: Written Questions Date of Submission: Student Declaration By signing below, I acknowledge that I have been advised of the assessment requirements, choose to be assessed and am aware of my rights and responsibilities. The work submitted here is my own and does not include work that has been copied from another student or plagiarized except where the work has been correctly acknowledged or as per the specific assessment task instructions. Student Signature: MUSKAN SHEHZADI. Date: / / For electronic submissions only: By typing your name in the name / signature field, you are confirming the information as being accurate. Assessment Outcome RESULT: S | NYS S= Satisfactory | NYS= Not Yet Satisfactory Assessment 1 – Written Questions Instructions: This is an individual assessment. To ensure your responses are satisfactory, consult a range of learning resources and other information such as handouts, textbooks, learner resources etc. To be assessed as Satisfactory in this assessment task, all questions must be answered correctly. Complete a written assessment consisting of a series of questions. You will be required to answer all the questions correctly. Do not start answering questions without understanding what is required. Read the questions carefully and critically analyse them for a few seconds; this will help you to identify what information is needed in the answer. Your answers must demonstrate an understanding and application of the relevant concepts and critical thinking. Be concise, to the point and write answers within the word-limit given to each question. Do not provide irrelevant information. Remember, quantity is not quality. You must write your responses in your own words. Use non-discriminatory language. The language used should not devalue, demean, or exclude individuals or groups based on attributes such as gender, disability, culture, race, religion, sexual preference or age. Gender-inclusive language should be used. When you quote, paraphrase, summarise or copy information from other sources to write your answers or research your work, always acknowledge the source. Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 2 of 9 Question 1 Identify one characteristic for each critical thinking concepts listed below. Briefly explain how each characteristic is used in each concept. 1. Clarity: Expressing ideas in a manner that is clear and easy to understand. Clarity is an important standard of critical thought. Clarity of communication is one aspect of this. We must be clear in how we communicate our thoughts, beliefs, and reasons for those beliefs. Careful attention to language is essential here. For example, when we talk about morality, one person may have in mind the conventional morality of a particular community, while another may be thinking of certain transcultural standards of morality. Defining our terms can greatly aid us in the clarity. 2. Accuracy: Being free from errors, mistakes or distortion. Accuracy is unquestionably essential to critical thinking. In order to get at or closer to the truth, critical thinkers seek accurate and adequate information. They want the facts because they need the right information before they can move forward and analyze it. Identify one characteristic for each critical thinking approaches listed below. Briefly explain how each characteristic is used in each approach. 1. Analysis 2. Synthesis 3. Evaluation Question 3 Bounce Fitness is a premier fitness centre with four centres across Australia. Its head office is currently located in Cairns, Queensland. Access the link below to learn more about Bounce Fitness. Bounce Fitness Homepage: https://bouncefitness.precisiongroup.com.au/ Identify three business objectives of Bounce Fitness. Access Bounce Fitness’ business objectives in the link below. Business Objectives and KPI: https://bouncefitness.precisiongroup.com.au/infrastructure/businessstrategy-and-planning-documents/ Question 4 Identify the three communication processes used in Bounce Fitness. Briefly explain the procedures for each identified process. Access the link provided below to access Bounce Fitness’s Communication Processes. Communications Process Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 3 of 9 https://bouncefitness.precisiongroup.com.au/policies-and-procedures/administrative-policyprocedures/ Question 5 Answer the guide questions below about Bounce Fitness’ On the Job Training Plan. Access the link below to answer the guide question. On the Job Training Plan https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/ a. Identify one reason why the task must be presented to the trainee b. Identify one reason why the trainer must try out the trainee’s performance c. Identify one reason why the trainer does a follow-up. Question 6 Answer the guide questions below about Bounce Fitness’s Personal Development Procedure. Access the link below to answer the guide questions. Personal Development Procedure https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/ a. Describe the appraisal process. b. Briefly explain the training courses available for personal and managerial skills. c. Identify how employees can participate in an external course of study. Question 7 Briefly describe how each learning environment listed below may be used in an organisation. a. Classroom Learning b. Distance Learning Question 8 1. Identify two learning systems that can be used for the listed organisational learning environment. 2. Briefly describe how each learning system is used in an organisation. a. Classroom Learning b. Distance Learning Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 4 of 9 Question 9 Complete the table below: Identify two requirements for the legislation below that are related to Bounce Fitness’ Customer Relationship Management Policy and Procedures. Briefly explain how the identified requirements are related to the Bounce Fitness procedure. Access the links below: Customer Relationship Management Policy and Procedures https://bouncefitness.precisiongroup.com.au/policies-and-procedures/customer-relationshipmanagement/ Privacy Act 1988 https://www.legislation.gov.au/Series/C2004A03712 Legislation Requirement Explanation a. Privacy Act 1988 b. Question 10 Complete the table below: Identify two requirements for the legislation below related to Bounce Fitness’s staff recruitment policy. Briefly explain how the identified requirements are related to the policy. Access the links below to assist you in answering this question: Staff Recruitment Policy https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/. Equal Employment Opportunity (Commonwealth Authorities) Act 1987 https://www.legislation.gov.au/Series/C2004A03429 Legislation Requirement Explanation Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 5 of 9 a. Equal Employment Opportunity (Commonwealth Authorities) Act 1987 b. Question 11 Access Bounce Fitness’ Market Research Procedure in the link below. Complete the table in the following page by: a. Identify one source that can provide additional information related to the procedure. b. Record the source of your information. c. Answer the questions that follow to assess the reliability of your source. Market Research Procedure https://bouncefitness.precisiongroup.com.au/policies-and-procedures/marketing-policyprocedures/ Criteria Questions to answer to help you evaluate each source. Does the source provide valid information for your research? Is the content authored and published by a reputable and qualified organisation or person? Who is the intended audience? Is the information appropriate for the intended audience? Relevance Is the source relevant to your procedure? Likelihood of bias Is the information provided in this source biased? Accuracy Authority Audience Title: Source: Criteria Explanation Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 6 of 9 Accuracy Authority Does the source provide valid information for your research? Is the content authored and published by a reputable and qualified organisation or person? Who is the intended audience? Audience Relevance Likelihood of bias Is the information appropriate for the intended audience? Is the source relevant to your research topic? Is the information provided in this source biased? Based on your evaluation, is this source reliable or not? Tick Yes or No. YES NO Explain why or why not: Question 12 Access Bounce Fitness’ Bomb Threat Procedures in the Emergency Evacuation Plan and Implementation Procedures in the link below. Complete the table in the following page: a. Identify one source that can provide additional information related to the bomb threat procedure. b. Record the source of your information. c. Answer the questions that follow to assess the reliability of your source. Emergency Evacuation Plan and Implementation Procedures https://bouncefitness.precisiongroup.com.au/policies-and-procedures/whs-and-emergency/ Question 13 Complete the following information by identifying: Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 7 of 9 Your current workplace industry. (If you currently do not have a workplace, use the industry you are familiar with.) Identify the best practice used in the identified industry to instruct others on critical and creative thinking methods. One workplace task in your industry that uses each method: Critical Thinking and Creative Thinking using Scaffolding and Brainstorming respectively.. One way of applying your identified industry’s best practice to teach others on how to perform each identified workplace task. Question 14 a. Critical Thinking Skills Identify at least one team building activity that will promote the development of each critical thinking skillo Problem Solving Skill o Consider Alternatives Briefly explain how each team building activity identified promotes each critical thinking skill b. Creative Thinking Skills Identify at least one team building activity that will promote the development of each creative thinking skillo Thinking Outside the Box o Brainstorm for solutions Briefly explain how each team building activity identified promotes each creative thinking skill Question 15 a) Critical Thinking Skills Briefly explain an action that you can do in the workplace that will help an employee develop the critical thinking skills listed below o Research o Avoid Assumptions b) Creative Thinking Skills Briefly explain an action that you can do in the workplace that will help an employee develop the creative thinking skills listed below. o Imagine Possibilities o Open-mindedness Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 8 of 9 ASSESSMENT 1 CHECKLIST Questions Satisfactory Question 1 ☐ Yes ☐No Question 2 ☐ Yes ☐No Question 3 ☐ Yes ☐No Question 4 ☐ Yes ☐No Question 5 ☐ Yes ☐No Question 6 ☐ Yes ☐No Question 7 ☐ Yes ☐No Question 8 ☐ Yes ☐No Question 9 ☐ Yes ☐No Question 10 ☐ Yes ☐No Question 11 ☐ Yes ☐No Question 12 ☐ Yes ☐No Question 13 ☐ Yes ☐No Question 14 ☐ Yes ☐No Question 15 ☐ Yes ☐No RESULT: S | NS S= Satisfactory | NS= Not Satisfactory Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 9 of 9
