Uploaded by Muskan Ilyas

BSBCRT511 Assessments 1 Written Questions

advertisement
ASSESSMENT 1 – COVER SHEET
This cover sheet is to be completed by the assessor and used as a record of outcome of this assessment task.
Student Name:
Muskan shehzadi.
Student ID No:
GlE2000429
Unit Code:
BSBCRT511
Unit Title:
Develop critical thinking in others
Assessment Task No:
1
Assessment Type:
Written Questions
Date of Submission:
Student Declaration
By signing below, I acknowledge that I have been advised of the assessment requirements, choose to be assessed and
am aware of my rights and responsibilities. The work submitted here is my own and does not include work that has
been copied from another student or plagiarized except where the work has been correctly acknowledged or as per the
specific assessment task instructions.
Student Signature: MUSKAN SHEHZADI.
Date:
/
/
For electronic submissions only: By typing your name in the name / signature field, you are confirming the
information as being accurate.
Assessment Outcome
RESULT: S | NYS
S= Satisfactory |
NYS= Not Yet Satisfactory
Assessment 1 – Written Questions
Instructions:

This is an individual assessment.

To ensure your responses are satisfactory, consult a range of learning resources and other
information such as handouts, textbooks, learner resources etc.

To be assessed as Satisfactory in this assessment task, all questions must be answered correctly.

Complete a written assessment consisting of a series of questions.

You will be required to answer all the questions correctly.

Do not start answering questions without understanding what is required. Read the questions
carefully and critically analyse them for a few seconds; this will help you to identify what
information is needed in the answer.

Your answers must demonstrate an understanding and application of the relevant concepts and
critical thinking.

Be concise, to the point and write answers within the word-limit given to each question. Do not
provide irrelevant information. Remember, quantity is not quality.

You must write your responses in your own words.

Use non-discriminatory language. The language used should not devalue, demean, or exclude
individuals or groups based on attributes such as gender, disability, culture, race, religion, sexual
preference or age. Gender-inclusive language should be used.

When you quote, paraphrase, summarise or copy information from other sources to write your
answers or research your work, always acknowledge the source.
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 2 of 9
Question 1
Identify one characteristic for each critical thinking concepts listed below. Briefly explain how each
characteristic is used in each concept.
1. Clarity:
Expressing ideas in a manner that is clear and easy to understand. Clarity is an important standard of
critical thought. Clarity of communication is one aspect of this. We must be clear in how we
communicate our thoughts, beliefs, and reasons for those beliefs. Careful attention to language is
essential here. For example, when we talk about morality, one person may have in mind the
conventional morality of a particular community, while another may be thinking of certain
transcultural standards of morality. Defining our terms can greatly aid us in the clarity.
2. Accuracy:
Being free from errors, mistakes or distortion. Accuracy is unquestionably essential to critical thinking.
In order to get at or closer to the truth, critical thinkers seek accurate and adequate information. They
want the facts because they need the right information before they can move forward and analyze it.
Identify one characteristic for each critical thinking approaches listed below. Briefly
explain how each characteristic is used in each approach.
1.
Analysis
2.
Synthesis
3.
Evaluation
Question 3
Bounce Fitness is a premier fitness centre with four centres across Australia. Its head office is currently
located in Cairns, Queensland. Access the link below to learn more about Bounce Fitness.
Bounce Fitness Homepage: https://bouncefitness.precisiongroup.com.au/
Identify three business objectives of Bounce Fitness. Access Bounce Fitness’ business objectives in the link
below.
Business Objectives and KPI: https://bouncefitness.precisiongroup.com.au/infrastructure/businessstrategy-and-planning-documents/
Question 4
Identify the three communication processes used in Bounce Fitness. Briefly explain the procedures for
each identified process. Access the link provided below to access Bounce Fitness’s Communication
Processes.
Communications Process
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 3 of 9
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/administrative-policyprocedures/
Question 5
Answer the guide questions below about Bounce Fitness’ On the Job Training Plan. Access the link below
to answer the guide question.
On the Job Training Plan
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/
a. Identify one reason why the task must be presented to the trainee
b. Identify one reason why the trainer must try out the trainee’s performance
c. Identify one reason why the trainer does a follow-up.
Question 6
Answer the guide questions below about Bounce Fitness’s Personal Development Procedure. Access the
link below to answer the guide questions.
Personal Development Procedure
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/
a. Describe the appraisal process.
b. Briefly explain the training courses available for personal and managerial skills.
c. Identify how employees can participate in an external course of study.
Question 7
Briefly describe how each learning environment listed below may be used in an organisation.
a. Classroom Learning
b. Distance Learning
Question 8
1. Identify two learning systems that can be used for the listed organisational learning environment.
2. Briefly describe how each learning system is used in an organisation.
a. Classroom Learning
b. Distance Learning
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 4 of 9
Question 9
Complete the table below:

Identify two requirements for the legislation below that are related to Bounce Fitness’ Customer
Relationship Management Policy and Procedures.

Briefly explain how the identified requirements are related to the Bounce Fitness procedure.
Access the links below:

Customer Relationship Management Policy and Procedures
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/customer-relationshipmanagement/

Privacy Act 1988
https://www.legislation.gov.au/Series/C2004A03712
Legislation
Requirement
Explanation
a.
Privacy Act 1988
b.
Question 10
Complete the table below:

Identify two requirements for the legislation below related to Bounce Fitness’s staff recruitment
policy.

Briefly explain how the identified requirements are related to the policy.
Access the links below to assist you in answering this question:

Staff Recruitment Policy
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/human-resource/.

Equal Employment Opportunity (Commonwealth Authorities) Act 1987
https://www.legislation.gov.au/Series/C2004A03429
Legislation
Requirement
Explanation
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 5 of 9
a.
Equal Employment
Opportunity
(Commonwealth
Authorities) Act 1987
b.
Question 11
Access Bounce Fitness’ Market Research Procedure in the link below. Complete the table in the following
page by:
a. Identify one source that can provide additional information related to the procedure.
b. Record the source of your information.
c. Answer the questions that follow to assess the reliability of your source.
Market Research Procedure
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/marketing-policyprocedures/
Criteria
Questions to answer to help you evaluate each source.

Does the source provide valid information for your research?

Is the content authored and published by a reputable and
qualified organisation or person?

Who is the intended audience?

Is the information appropriate for the intended audience?
Relevance

Is the source relevant to your procedure?
Likelihood of bias

Is the information provided in this source biased?
Accuracy
Authority
Audience
Title:
Source:
Criteria
Explanation
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 6 of 9
Accuracy
Authority
Does the source provide valid information for your research?
Is the content authored and published by a reputable and qualified
organisation or person?
Who is the intended audience?
Audience
Relevance
Likelihood of bias
Is the information appropriate for the intended audience?
Is the source relevant to your research topic?
Is the information provided in this source biased?
Based on your evaluation, is this source reliable or not? Tick Yes or No.

YES

NO
Explain why or why not:
Question 12
Access Bounce Fitness’ Bomb Threat Procedures in the Emergency Evacuation Plan and Implementation
Procedures in the link below. Complete the table in the following page:
a. Identify one source that can provide additional information related to the bomb threat
procedure.
b. Record the source of your information.
c. Answer the questions that follow to assess the reliability of your source.
Emergency
Evacuation
Plan
and
Implementation
Procedures
https://bouncefitness.precisiongroup.com.au/policies-and-procedures/whs-and-emergency/
Question 13
Complete the following information by identifying:
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 7 of 9

Your current workplace industry. (If you currently do not have a workplace, use the industry you are
familiar with.)

Identify the best practice used in the identified industry to instruct others on critical and creative
thinking methods.

One workplace task in your industry that uses each method: Critical Thinking and Creative Thinking
using Scaffolding and Brainstorming respectively..

One way of applying your identified industry’s best practice to teach others on how to perform each
identified workplace task.
Question 14
a. Critical Thinking Skills
 Identify at least one team building activity that will promote the development of each
critical thinking skillo Problem Solving Skill
o Consider Alternatives
 Briefly explain how each team building activity identified promotes each critical thinking
skill
b. Creative Thinking Skills
 Identify at least one team building activity that will promote the development of each
creative thinking skillo Thinking Outside the Box
o Brainstorm for solutions
 Briefly explain how each team building activity identified promotes each creative thinking
skill
Question 15
a) Critical Thinking Skills
 Briefly explain an action that you can do in the workplace that will help an employee
develop the critical thinking skills listed below
o Research
o Avoid Assumptions
b) Creative Thinking Skills
 Briefly explain an action that you can do in the workplace that will help an employee
develop the creative thinking skills listed below.
o Imagine Possibilities
o Open-mindedness
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 8 of 9
ASSESSMENT 1 CHECKLIST
Questions
Satisfactory
Question 1
☐ Yes ☐No
Question 2
☐ Yes ☐No
Question 3
☐ Yes ☐No
Question 4
☐ Yes ☐No
Question 5
☐ Yes ☐No
Question 6
☐ Yes ☐No
Question 7
☐ Yes ☐No
Question 8
☐ Yes ☐No
Question 9
☐ Yes ☐No
Question 10
☐ Yes ☐No
Question 11
☐ Yes ☐No
Question 12
☐ Yes ☐No
Question 13
☐ Yes ☐No
Question 14
☐ Yes ☐No
Question 15
☐ Yes ☐No
RESULT: S | NS
S= Satisfactory | NS=
Not Satisfactory
Document: BSBCRT511 Assessments 1 Written QuestionsDevelop Critical Thinking in others
RTO # 41380 | CRICOS # 03632K |Version: 1.1 | Page 9 of 9
Download