Running head: A-CAT CORP. FORECASTING A-CAT Corp. Forecasting Analysis Janis Chartier Southern New Hampshire University 1 A-CAT CORP. FORECASTING 2 Abstract This paper will present a statistical analysis of the A-CAT Corporation: Forecasting case study (Sharma, 2013). The analysis will review the company’s historical sales and inventory data, provide an analysis of the data, and recommend the size and timing of the next order of VR-500 voltage regulators. A-CAT CORP. FORECASTING 3 Table of Contents Introduction ......................................................................................................................... 4 Analysis Plan ...................................................................................................................... 5 Quantifiable Factors ........................................................................................................ 5 Effect on Operational Processes ..................................................................................... 5 Problem Statement .......................................................................................................... 6 Proposed Analysis Strategy ............................................................................................ 6 Statistical Tools and Methods ............................................................................................. 7 Appropriate Family of Statistical Tools .......................................................................... 7 Categories of Provided Data ........................................................................................... 7 Most Appropriate Statistical Tool and its Justification................................................... 8 Best Quantitative Method ............................................................................................... 8 Analysis of Data .................................................................................................................. 9 Outline of Process and its Validity ................................................................................. 9 Analysis of Data and Reliability of Results .................................................................. 10 Data Driven Decision .................................................................................................... 14 Recommendations for Operational Improvements ....................................................... 15 References ......................................................................................................................... 16 A-CAT CORP. FORECASTING 4 A-CAT Corp. Forecasting Analysis This paper presents a statistical analysis of the A-CAT Corporation: Forecasting Case Study (Sharma, 2013). The analysis will review the company’s historical sales and inventory data, provide an analysis of the data, and recommend the size and timing of the next order of VR-500 voltage regulators. Introduction A-CAT Corporation is a medium-scale company that produces and distributes electrical appliances to rural customers in the Vidarbha region of India. A-CAT has been in business since 1986 and employs around 40 employees at of their two medium-sized manufacturing plants in the town of Gondia. A-CAT Corporation’s flagship product is the VR-500 Voltage Regulator commonly used in appliances such as refrigerators and television sets. These voltage regulators are a key component to ensure that appliances are not damaged due to the frequent electrical grid voltage instabilities and outages. Due to the rural customer base, A-CAT Corporation’s products must be affordably priced to ensure that the company’s customer base is not lost to competitors. A-CAT Corporation Vice President, Arun Mittra, has directed Operations Manager, Shirish Ratnaparkhi, to conduct a statistical analysis of the sales of the VR-500 voltage regulators in order to determine the correct inventory levels needed to avoid over or understocking of transformers needed to produce the VR-500. Key stake holders include the ACAT Corporation’s department heads, employees, customers, and the transformer supply vendor. A-CAT CORP. FORECASTING 5 Analysis Plan Quantifiable Factors Several quantifiable factors are known. Most of these factors are historical in nature. These quantifiable factors include the monthly quantity of transformers needed for the production of voltage regulators from 2006 through 2010. Quarterly sales figures of refrigerators are also given between 2006 through 2010. Sales of refrigerators are significant as the voltage regulators are a key component of the appliance. The construction of quality control charts requires the use of the descriptive statistics provided. Descriptive statistics including the mean, standard deviation and sample variance are known for the year 2006 (Sharma, 2013). Descriptive statistics are needed for 2007 through 2010 in order to estimate the mean number of transformers required to produce the voltage regulators (Sharma, 2013). A one-way analysis of variance (ANOVA) analysis is included for the years between 2006 and 2008. The results of this analysis indicate there has been a change in the mean number of transformers required. The transformer requirements are provided for 2009 and 2010 are given in order to determine the change in the number and mean of transformers required over the two-year period. Lastly, sales of refrigerators and the number of transformers required to produce those refrigerators are given by each quarter and used to forecast the number of transformers required for future sales. Effect on Operational Processes The number of transformers in stock is necessary in order to produce the required number of VR-500 voltage regulators. If the stock is too low to meet customer demands, the company A-CAT CORP. FORECASTING 6 stands to lose sales to competitors. If the stock is too high, the company is essentially wasting capital funds that could be used for other products also impacting sales revenue. The number and level of VR-500s produced directly affects the purchasing department, the manufacturing department and the sales and service department. Purchasing is required to buy and stock the transformers required to produce the VR-500s. The Manufacturing department must staff and schedule the appropriate shifts to produce the VR-500s, and the Sales Department must have the stock available to meet existing and future customer demands. Problem Statement In recent months, the sales of the VR-500 have declined. The various department managers are interested in the cost of stocking the transformers required to make the VR-500s. Too much inventory puts a strain on capital money that could be employed elsewhere to improve profit margins. There is also a need to ensure that sufficient supply is on hand and to provide a consistent strategy for ordering the transformers. As there is currently only one supplier for the transformers, the purchase price could be negatively impacted if orders are inconsistent and unpredictable. Therefore, it is also necessary to ensure consistent transformer purchase orders to avoid any increases in prices by the supplier. Proposed Analysis Strategy The amount of stock is dependent on variables including sales, inaccurate forecasts, lead times for the materials needed and manufacturing time (King, 2011). The current proposed analysis strategy is to review the historical data provided. We can use the normal distribution and z-scores to determine how to meet demand with a 95 percent confidence level (King, 2011). Since we have historical data, we will employ a similar ANOVA analysis to the one provided in the case study, as well as various “time-series” data analysis. This is based on the assumption A-CAT CORP. FORECASTING 7 that the sales are related to the previous year’s sales, that they change over time, and that there appear to be seasonal or time-related variances in the number of transformers required and VR500s produced (Sharpe, DeVeaux, & Vellman, 2015). Specific “time-series” analysis tools will be included in the upcoming milestones for this report. Statistical Tools and Methods Appropriate Family of Statistical Tools We have been provided the data sets in the case addendum and within the case exhibits and we would be employing a range of statistical tools for analyzing the data sets to generate our results. As we read the case study we need to understand that most of the data would be analyzed through the use of the descriptive statistics and performing the hypothesis tests such as the One Way ANOVA or the One Sample T-test. There are a range of different statistical software out there to analyze the data based on these methods such as SPSS, excel, Stata etc. The assumption on the basis of which we have selected this statistical tool and the method as specified above is that the data sets that we have been provided with are simple and the number of observations is small. Categories of Provided Data The decision variable of the case study is the demand quantity of the voltage regulators that are either demanded or sold by the company. The level of measurement on which this variable is measured is scale. Nominal and ordinal data are also other important levels of measurement but the case study, exhibits and addendum does not provide us with any of such data types. A-CAT CORP. FORECASTING 8 This is the reason due to which using SPSS or any other statistical tools would not be appropriate and it would complicate the analysis of the data. All the data within the case study is of the scale category and scale variables can be appropriately and easily analyzed within the excel spreadsheet software. Therefore, it is highly important to make use of such simplistic statistical tool for driving the decision and finding recommendations for the business problems. Most Appropriate Statistical Tool and its Justification As stated previously, we have seen that there is no use of any kind of ordinal or nominal data and all the data sets that we have been provided are in the form of the scale measurement. Hence, we would be employing the use of the excel spreadsheet to perform the analysis and generate the descriptive statistics of the data (Chou, 2001). All the hypothesis tests and the forecasting model would be generated within the excel spreadsheet. There are two specific justifications for selecting this statistical tool. The first one is that scale data can be easily analyzed using the different formulas and techniques, tests and methods that are provided within the excel spreadsheet package and secondly, the data analysis performed in excel would be more reliable and easier for us as the data sample is short (Chou, 2001). Best Quantitative Method We have employed a range of different quantitative methods for performing the analysis of the data for this case. First of all, we have forecasted the data for the years 2009 and 2010 using the simplest forecasting technique that is the simple moving average technique (Freedman, 2005). Next, we have generated the descriptive statistics for the entire data set for the year 2006 to 2010 (Chou, 2001). This is highly important as it would guide the operational managers to remove all sorts of the discrepancies from the data and resolve the issues faced by them. We have employed no A-CAT CORP. FORECASTING 9 external sources to extract additional data for the company and all the data sets provided within the case, exhibits and addendum have been used to perform the statistical analysis. Along with this, we have employed a range of hypothesis tests such as the one sample t-test and the one-way ANOVA test for determining the significance of the change in average number of regulators. Finally, we have employed the linear regression model to generate the most appropriate forecasting model for the company. Analysis of Data Outline of Process and its Validity This is the analysis section of the report and the most important part of the entire report. Here we state the outline of the process of analysis and its validity. Before performing any of the analysis, we have forecasted the data for the demand quantities of the voltage regulators for the years 2009 and 2010 as stated previously. The method of forecasting user here is the simple moving average method for the past three months of the preceding three years (Freedman, 2005). After this the actual analysis including of descriptive statistics, hypothesis tests like oneway ANOVA, one sample t-test and forecasting models like regression analysis have been performed. Following this outlined process would lead to data driven decision, because it addresses all the issues step by step and most of these methods have been used by the company in the past so they are valid for the company’s data (Chou, 2001). Finally, regression analysis would be new for the company and it would guide the data driven process by formulating the most appropriate statistical model for the company. A-CAT CORP. FORECASTING 10 Analysis of Data and Reliability of Results As stated in the process outline, we have first generated the descriptive statistics for the entire data including the data for 2009 and 2010 that we forecasted. These descriptive would be utilized by the managers within the operational department to prepare the control charts and the confidence limits for processes. The Vice President of A-Cat have requested these descriptive and these are shown in the table below: DESCRIPTIVE STATISTICS 2007-2010 2007 2008 2009 Mean Standard Error Median Mode Standard Deviation Sample Variance Kurtosis Skewness Range Minimum Maximum Sum Count Confidence Level (95.0%) 898.667 39.529 864.000 - 990.333 41.950 941.000 - 136.931 18750.061 -0.609 0.772 394.000 739.000 1133.000 10784.000 12.000 87.002 896.722 32.835 852.167 - 145.320 21117.879 -0.853 0.650 448.000 798.000 1246.000 11884.000 12.000 92.332 2010 928.574 36.480 887.556 - 113.745 12937.896 -1.214 0.738 307.333 783.333 1090.667 10760.667 12.000 72.270 126.372 15969.834 -1.055 0.791 344.444 809.111 1153.556 11142.889 12.000 80.293 If we look at the average demand of the transformers, then the demand first the demand has declined from 2008 to 2009 but then it had increased by a much higher percentage from 2009 to 2010. The maximum demand had been experienced in 2010 which is around 1154 units approximately. Furthermore, the trend of the variability of demand shows that standard deviation has reduced in 2009-2010 as compared to the previous period of 2006-2008. The 95% confidence level is also calculated for transformer demand for each of these years. A-CAT CORP. FORECASTING 11 After, analyzing the descriptive of the data set, we determine the change in the mean number of transformers over the same period. Previously, the vice president of operations determined the mean number of transformers required for producing voltage regulators based on the demand of regulators in 2006. However, now we have the demand for the year 2010 as well. Hence, we determine once again that whether the mean number of the transformers needed to manufacture voltage regulators has changed significantly over the years or not. This has been analyzed by performing the one-sample t-test. The hypothetical mean for this test is set at 1000 units since the management believes that the mean number of the transformers to be produced is likely to exceed 1000 units. The test results are shown below: ONE SAMPLE T-TEST ( Based upon 2010 data) Count Mean Standard Deviation Standard Error 12 928.57 126.37 36.48 Hypothetical Mean Alpha Tails Df t stat P value T crit Significance 1000 0.05 1 11 -1.9579 3.80% 2.2010 YES The t-value of the test is less than the critical value and the p value is also less than the level of significance of 0.05, therefore, we can conclude that the mean number of transformers required are significantly high over these years and the actual mean number of transformers required to produce the voltage regulators is equal to or greater than 1000 units. A-CAT CORP. FORECASTING 12 Next, we use the one-way ANOVA test to determine that whether the change in the mean number of the transformers required for manufacturing the voltage regulators is significant over these years or not. This test had been previously tested by the operational managers based on the data of the demand of transformers from 2006 to 2008 however, since we have a much bigger data set from 2006 to 2010, therefore, this needs to be tested again. The results of this test are shown in the table below: Groups 2006 2007 2008 2009 2010 Count 12 12 12 12 12 SUMMARY Sum 9614 10784 11884 10760.667 11142.889 Source of Variation Between Groups Within Groups ANOVA SS df 224511.81 4 833758.02 55 Total 1058269.8 59 Average 801.167 898.667 990.333 896.722 928.574 MS 56127.953 15159.237 F 3.703 Variance 7020.515 18750.061 21117.879 12937.896 15969.834 P-value 0.010 F crit 2.540 The summary statistics in the first table show that the mean number of transformers had increased between 2006 to 2008, then declined in 2009 and then again increased in 2010 by a much higher percentage. The significance value of 0.01 and the F critical value of 2.540 then it could be concluded that the results of this test are significant and the mean numbers of the transformers has changed significantly from the year 2006 to 2010. A-CAT CORP. FORECASTING 13 Forecast Model for the Voltage Regulators We have employed the linear regression analysis in excel spreadsheet by taking sales as the independent variable and demand as the dependent variable to generate the forecast model (Draper, 1998). The regression statistics and ANOVA results are shown in the tables below for this model: Regression Statistics Multiple R R Square Adjusted R Square Standard Error Observations Regression Residual Total df 1 18 19 93% 86% 85% 179.47 20 SS 3485332.92 579756.88 4065089.80 ANOVA MS 3485332.92 32208.72 F 108.21 Significance F 0% The statistics of the regression model in table 1 show that the relationship between the demand of the transformers and the sales of the refrigerators is 93% which is highly strong and positive. If sales increases, then the demand of regulators also increase (Cohen, 2003) (Chou, 2001). Also, if we look at the adjusted r square value then the percentage change in the demand of the regulators as a result of the sales of the refrigerators is 85% which is also quite high and provides enough evidence for the relationship between sales of refrigerators and demand of regulators (Draper, 1998). The sig value of the ANOVA is 0.000 and this suggests that the model is fitted and significant. The coefficients table is shown below: Coeffici ents Standard Error t Stat Pvalu e Lower 95% Upper 95% Lower 95.0% Upper 95.0% A-CAT CORP. FORECASTING Intercept Sales of Refrigerators 1233.49 9 0.315 7.36 167.475 5 10.4 0.030 02 14 0.00 0 0.00 0 881.64 7 1585.3 52 881.647 1585.35 2 0.251 0.379 0.251 0.379 The coefficients table shows that if the sales of the refrigerator is increased by a single unit then the demand for the regulators is increased by 0.315. This is the most appropriate forecast model that should be used by the management of A-Cat for forecasting the demand of the voltage regulators. Overall, the analysis has shown us reliable results and this is evident by the high adjusted r square of the regression model. The entire analysis is reliable because it is consistent as it is based on historical data of the company and forecasted data for 2009 and 2010. The descriptive statistics also suggest that the company is following rational trends for the demand of its regulators. Hence, the entire analysis performed in reliable. Data Driven Decision The data driven decision that we have reached to is that management should produce at least 1000 units or more than 1000 units of the transformers for manufacturing the voltage regulators to avoid overstocking and understocking and to meet the actual demand of the customers in the market (Nelder, 1990). Secondly, in future the management should not rely on intuition to estimate the demand of regulators but it should make use of the above regression model to forecast the future demand. Managers should never rely on their intuitions and they need to follow a rational forecasting approaches. Finally, the operational managers of the company need to determine other factors, internal or external, that might have an impact on the demand of transformers and then include those factors in the forecasting model (Ellis, 2010). A-CAT CORP. FORECASTING 15 Recommendations for Operational Improvements The analysis plan states that it is highly important to determine the right number of the transformers to manufacture the right number of the voltage regulators. For operational managers, this would enhance operational efficiency and they would not end up under-stocking or overstocking the units. Regarding, the external stakeholders, the customers would be happy if their complete demand is met on time. It is recommended for the managers of A-Cat that they make use of the appropriate and authentic models for estimating the demand of their products especially their main product, voltage regulators (Nelder, 1990). The company needs to manufacture more than 1000 units of the transformers in future years. Managers should never rely on their intuition for forecasting future demand but they should make use of the regression model for estimate the future demand based upon the sales of the refrigerators. This would help the company to overcome the issues of overstocking and under-stocking and the customers would be always satisfied and the risks of lost sales would no longer exist in the company. Lastly, this is the best option for the company and it would lead to operational improvement. This is because this model has enough room to incorporate other factors that might have an impact on the demand of the voltage regulators. These factors could be regional factors within the market of Vidarbha and other rural market areas. When these factors are incorporated within the multiple regression model, then they would generate more accurate forecasts and hence boost the sales for A-Cat Corporation. A-CAT CORP. FORECASTING 16 References Draper, N.R.; Smith, H. (1998). Applied Regression Analysis (3rd ed.). John Wiley. Chou, Y.-l. (2001). Statistical Analysis. Holt International . Cohen, J., Cohen P., West, S.G., & Aiken, L.S. (2003). Applied multiple regression/correlation analysis for the behavioral sciences. (2nd ed.) Hillsdale, NJ: Lawrence Erlbaum Associates Ellis, K. (2010). Production Planning and Inventory Control. McGraw-Hill. ISBN 0-412-03471-9 Freedman, D. (2005). Statistical Models: Theory and Practice,. Cambridge University Press. King, P. L. (2011, July & Aug.). Crack the Code: Understanding Safety Stock and Mastering Its Equations. APICS Magazine, 33-35. Nelder, J. A. (1990). 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