How would a move to the cloud make it easier and/or more profitable for Fintech to provide large volumes of selected data to its clients? Due to the following reasons, migrating to cloud shall make business for Fintech easier and more profitable: No scarcity of technology: Cloud technology is widely used in the IT industry for various purposes. There are numerous use cases for different clients in which cloud technology has been used to migrate, transfer and secure data for analytical purposes. As mentioned in the case, there are 15 different cloud providers in the market. Realtime analytics and reporting: As Fintech used cleansing process for easier data integration, it made the reporting and analysis much easier for the mandated “Three- tier system” data. This real time analytics can improve security and maintain compliance with all alcohol regulations and make the payments universally easier. Scalability: The stepwise roll out plan of data integration into cloud is more feasible considering an increase in transactions. Thus, cloud technology is flexible to be scaled across different parts of organization. This also prevents large up-front investments thus saving money for the company. No-dependency on Infrastructure: As the whole integration of infrastructure on both the customer and Fintech sides are handled by cloud providers, there is no need to bother about customization of platforms for end-users. What technical challenges does Fintech face in offering a new service? a. Permanent Data loss: Due to more and more customer accounts migration all at once, there is a good chance of data loss. b. Shared technology, shared dangers: As the technology is shared by lots of end-users, Fintech employees and third-party providers, there is a shared pool of computing resources like networks, servers, storage, applications and services. Thus, if there is any danger to any of these resources, it can affect the whole ecosystem. c. Broken Authentication d. Data breaches What business challenges does Fintech face in offering a new service? • Adoption of non-familiar technology by its employees and stakeholders • Management might not find it justifying investing in new technologies as the customer requirements may vary. • The business lost due to downtime during migration. 2. Assume Joe Kwo must choose a cloud service provider. Based only on information provided in the case, which provider should Kwo choose? Why? You will need to compare and contrast the three providers' offerings in detail and prepare to discuss technical and business implications of their similarities and differences. There are few similarities amongst Amazon, Google and MS Azure. Few are mentioned below: Similarities: • Clearly defined resources for training • Broad range of service support • Batch computing • Cloud native applications • Certifications for employees • Development support Differences: Property Amazon Google Microsoft Pricing Lowest price Equal to Amazon Expensive Configuration Simple Flexible Difficult Data loading Third party tool required Familiarity for employees Not so familiar In memory database Not so familiar Employees use Microsoft products 3. For each provider (AWS, Google, Azure) identify specific risks, and prepare to offer specific suggestions for launching, running, and managing the new service if that provider is chosen. Cloud provider MS Azure Google Amazon Risk Employees could find it difficult to customize integrations into the customer’s IT environment due to pre-configurations No fixed specifics on volume discount as we don’t know how customers will use it Third party tools might not have proper documentation, unresolved bugs, and no support Suggestion Roll out research plans to find ways of customizing in order to reduce expenses and for long-term benefits Quantify the discounts offered by google and calculate cost savings as the number of customers increase gradually. Scrutinize for third party tools that are inbuilt in amazon 4. Evaluate the strengths and weaknesses of the provider evaluation process described in the case. What useful steps were taken? Do you see any problems. Strength Basic service features Technical considerations Monthly pricing Evaluation of leaders in cloud service providers Weakness Same use cases Same data used No dummy client data used for testing Effective steps: • • Cloud service provider compared under same criteria Evaluation principles were previously defined