Mintel's Global Annual Trends 2023 The five key trends that will impact the consumer landscape now, next and in the future. Simon Moriarty Director of Trends, EMEA October 2022 Read on mintel.com Table Of Contents 1 ME MENTALITY 5 INTENTIONAL SPENDING 2 POWER TO THE PEOPLE 6 CONCLUSIONS 3 HYPER FATIGUE 4 INTERNATIONAL LOCALISM Introduction Mintel's 2023 Global Consumer Trends combine global market and data analysis with our Trend Drivers to provide a high-level overview of the key motivations and challenges that lie ahead for consumers. By providing implications for the short, medium and long term, we highlight the most important issues that brands need to think about when it comes to engaging with consumers in an ever-changing world. Read on mintel.com Global Trends 2023 'Me' mentality Power to the people Hyper fatigue People are emerging from the pandemic eager to refocus on themselves. Brands can help them take centre stage as they navigate through this period of reinvention. Brands have to make room for a new 'c' in their c-suite: consumers. Brands can step back and allow consumers to be the creative centre of innovation. Consumers are becoming fatigued as a result of the fast pace of daily life, increased use of technology, and having to move from crisis to crisis, requiring the assistance of brands. Read on mintel.com Global Trends 2023 International localism Intentional spending With so much global uncertainty (the economy, sustainability, supply chains and conflict), there will be a greater movement to protect local resources and boost local businesses. Moving through uncertainty requires a wise use of resources. Consumers are refocusing on what value means to them, and spending more intentionally. Read on mintel.com ME MENTALITY Post-pandemic consumers will be eager to refocus on themselves and brands can help them take centre stage. Read on mintel.com Now: the next 12 months Identity is built on daily routines and habits that accumulate over years. The pandemic disrupted much of this routine, leaving consumers with a chance to redefine who they are. Brands are responding to this need to solidify and celebrate one's individuality through experimentation. Consumers may want to stand out rather than blend into the crowd, but might not know how to do so. By celebrating the interests that make them unique, brands can help give consumers the assurance they need to try something new or help them rethink who they are. Consumers are ready for a confidence boost; brands can provide this to them in the form of new experiences and products that feed their curiosity as they form new tastes, routines and preferences that align with who they are or who they want to be. Read on mintel.com Next: 18 months-two years As consumers look to build up new parts of their identity, brands can help fill in the gaps with offerings that help them grow their skills and gain mastery in new areas. Consumers want to quickly move forward and make up for lost time by diving into their preferred pursuits with gusto, seeking personalised products and services that match their skill level. Consumers will look for ways to become more resilient to change as they prepare for the uncertainties of the future. Demand for mental health and wellnessfocused products will grow as consumers look to understand their blind spots and actively work to overcome them. Read on mintel.com Future: five years+ As consumers build familiarity with virtual technology, they will want to control which parts of themselves live in these digital spaces. Consumers will use the emerging metaverse to develop unique identities that match their digital surroundings. This will result in fragmented identities, where consumers build-out and express different parts of themselves online depending on the platform or context they're working within. With this, there will be a stronger movement toward data privacy and consumer protection as consumers’ digital footprint becomes more robust and layered. Read on mintel.com Consumer data NOW NEXT FUTURE 37% 49% 45% of UK social media users agree that using social media leads them to compare themselves to others of Brazilian consumers would be interested in products that provide benefits to their mental or emotional health of Thai consumers agree that new technology products/services that can be incorporated into their daily life would be appealing Base: UK: 1,783 consumers aged 16+ who have used social media in the last three months; Brazil: 1,500 consumers aged 16+; Thailand: 2,000 consumers aged 18+ Source: Kantar Profiles/Mintel, May 2022, November 2021; Dynata/Mintel, April 2022 Read on mintel.com What we've seen Pinterest has launched Shuffles, a collage-making app popular with Gen Z content creators Argentine winemaker Maal has launched a wine box that allows users to create their own blends Read on mintel.com POWER TO THE PEOPLE Brands have to make room for a new 'c' in their c-suite: consumers. Activist consumers are investing, cocreating and voting for change alongside brands. Read on mintel.com Now: the next 12 months Consumers are investing, co-creating and voting for change alongside brands. Responding to this demand requires brands to look both forward and backward simultaneously: they must ask for feedback on how consumers use products they've already purchased and use this feedback to push new innovation forward. Whether it's a viral recipe or an influencer-curated thrift store, entrepreneurial behaviour is occurring on a smaller scale, with individuals creating and sharing concepts that offer joy and convenience. As explored in the Mintel Trend Influentials, the influencer model is evolving to prioritise creators. Brands can harness that creative spirit and invite consumer perspectives into every component of the brand process. Read on mintel.com Next: 18 months-two years NFTs and Web3 communities are opening up new channels for brand investment, with NFT collections serving as a form of customer ownership and a direct connection to the brand's overall success and growth. Digital assets will be a point of entry for actionoriented consumers who want to help shape the direction of the brands they love. Brands will be put in the position of being both student and teacher as they navigate this new digital territory alongside consumers. Read on mintel.com Future: five years+ Large, legacy brands will be fragmented into smaller, more targeted business units as they cater to the niche identities of loyal consumer investors. For consumers, a new era of social signalling emerges as they feel more intertwined with the ethics of the brands they're invested in. What people wear, eat and drive won't just signal status, but will be a detailed account of their attitudes and beliefs. Advances in technology that allow for extreme personalisation across categories will leave less room for mass-market products to drive collective appeal. Brand partnerships will evolve as a way to bring curated value to consumers by combining products that meet specific consumer needs and ultimately focusing on psychographics more than broad demographics. Read on mintel.com Consumer data NOW NEXT FUTURE 90% 21% 76% of Chinese consumers* are always on the lookout for things that make their lives easier of US consumers are familiar with and interested in digital-only items (eg NFTs), increasing to 32% among consumers aged 18-24 of Canadian consumers can think of at least one brand they're very loyal too Base: China: 1,000 internet users aged 18+; US: 2,000 internet users aged 18+; Canada: 2,000 internet users aged 18+ Source: KuRiunData/Mintel, March 2022; Kantar Profiles/Mintel, April 2022, June 2022 Read on mintel.com What we've seen A user-generated Spotify playlist teaches listeners how to cook kimchi fried rice The Norwegian Media Authority established a network to involve teens in digital security Read on mintel.com HYPER FATIGUE Consumers will try to cut through the noise and connect with what matters to them, and they need brand support to overcome the things that overwhelm them. Read on mintel.com Now: the next 12 months Reduced FOMO and being forced to slow down gave some consumers the chance to reevaluate their lives. The pause on new out-of-home experiences, the comfort of old favourites and having time to appreciate the tactile experience of products were among the highlights of spending more time at home. Consumers are emerging from the pandemic into a cost-of-living crisis in many regions. Lower-income and even financially secure consumers will want to prepare for future uncertainty as the economic forecast in many regions appears to be negative. Technology is also advancing rapidly, but people remain unconvinced of its actual benefits in spaces like the metaverse, NFTs or cryptocurrencies, which can make them feel disengaged. Read on mintel.com Next: 18 months-two years Consumers will find meaning, solace and a restored sense of purpose in reconnecting with their surroundings, communities and themselves. We will see a polarised response to relaxation and unwinding in the wellness space; retreats that offer a digital detox and the opportunity for consumers to immerse themselves in nature will appeal to some, while others will navigate their wellbeing through wellness apps. In response to consumers' financial pressures, brands should continue to offer solutions to manage costs and tap into their demand for escapism, exploring opportunities to collaborate and help consumers establish new connections. Read on mintel.com Future: five years+ Demand for convenient options and interactive experiences will only continue to grow, implying that technology will continue to play a vital and influential role in consumer experiences. However, brands will need to establish boundaries to bring order to the influx of information and initiatives to enable consumers to form healthy connections with resources in the technology, wellness and leisure spaces. Functionality will go a long way towards serving the underserved. Digital advancements have already had an impact and carved out a space in the tech segment, which we will grow as more consumers look to brands for practical solutions. Read on mintel.com Consumer data NOW NEXT FUTURE 49% 51% 50% of US consumers say in the past year they experienced stress; 38% experienced anxiety, 22% mental exhaustion, and 20% burnout of UK consumers who use hand/body/footcare products use them to boost their mood of Latin American consumers* would like to be among the first to try new technologies Base: US: 2,000 internet users aged 18+; UK: 1,712 internet users aged 16+ who use hand/body/footcare products; Argentina, Chile, Colombia, Mexico, Peru: 1,000 internet users aged 18+ in each market; Brazil: 1,000 internet users aged 16+ Source: Kantar Profiles/Mintel, November 2021, June 2022, March 2022; Offerwise/Mintel, March 2022 Read on mintel.com What we've seen TWT has announced a break from Instagram, stating it does not serve the brand's purpose La Anonima has an aisle that displays products from companies reducing their carbon footprints Read on mintel.com INTERNATIONAL LOCALISM Supporting local businesses allows consumers to protect themselves financially, environmentally, and psychologically while also feeling good about themselves. What 'local' means is also changing, with geographical location no longer the be-all and end-all. Read on mintel.com Now: the next 12 months Brands are moving beyond simplistic readings of what it means to be 'local' and increasingly linking localism with sustainability and transparency – by letting consumers look behind the scenes via live streams, social media posts and QR codes. Local is increasingly synonymous with 'beneficial to the local community'. This is why dark stores have sparked controversy in many cities. While they provide the convenience of super-fast delivery, they may also be a nuisance to residents. In China, many global brands have followed Guochao, a trend of incorporating traditional Chinese cultural elements into products. This kind of strategy will only work if global brands can demonstrate a genuine understanding of the ethos of local movements. Read on mintel.com Next: 18 months-two years Rising financial uncertainty and geopolitical disruption will push consumers to seek a sense of belonging and grow more bonded to the local environment. Consumers will be drawn to brands that stamp their authenticity on the items they produce and sell. While international and local brands are increasingly collaborating with local artists, brands would benefit from allowing local communities and creators to take charge of projects. Protecting local businesses will no longer be limited to those located geographically nearby and could evolve into a global sense of international localism. Global brands can highlight how their local stores, employees or profits are being used to better each of the communities in which they are present. Read on mintel.com Future: five years+ The conflict in Ukraine has highlighted the vulnerabilities of supply chains and potential disruptions to global food security. In the longer term, this will drive brands to explore working with local suppliers or at least shift to a more diversified sourcing structure and not just in the food and drink category. Global supply chains will not go away, though. As the effects of global warming become more apparent, consumers will question whether global brands take their local commitments seriously. Eco-conscious consumers will demand the traceability of raw materials and more transparency around how brands are conserving local resources, especially in the developing world. Consumers will want proof of a brand's ethical credentials, including staff welfare. Read on mintel.com Consumer data NOW NEXT FUTURE 62% 60% 71% of Malaysian consumers* say they would like to know more about the people who produce the food/drink they buy of US consumers* prefer to be associated with companies/brands that align with their values of German consumers say it is worrying to think about the world they are leaving behind for future generations Base: Malaysia, US: 1,000 internet users aged 18+ in each market; Germany: 2,000 internet users aged 16+ Source: Rakuten Insight/Mintel, March 2022; Kantar Profiles/Mintel, March 2022, January 2022 Read on mintel.com What we've seen Farm Fresh has piloted an initiative called Milk on Tap McDonald's is inviting consumers to support Spanish farmers affected by wildfires Read on mintel.com INTENTIONAL SPENDING Factors like flexibility, durability and sustainability will play increasingly important roles in consumers’ value equation. Read on mintel.com Now: the next 12 months With reduced discretionary funds to spend, more consumers are forced to evaluate what's most important to them – what they need. This spans their immediate needs (food, shelter or clothing), what brings them pleasure and escape (eg vices/entertainment) and their longer-term goals (eg home ownership/international travel). Consumers are looking for new solutions and brands that save them money while maintaining their standard of living. Setting budget goals and consumption priorities will be the norm as they reevaluate their financial situations. Being thrifty and sensible with one's resources is becoming trendy, smart and admirable. Expect an empowering mindset shift from 'making do with less' to 'needing less'. Read on mintel.com Next: 18 months-two years Changing financial circumstances faced by consumers will affect their purchases, habits, lifestyles and personal values. Empowered with a new set of priorities, consumers will feel liberated and hone in on the things that matter to them most. Consumers will want to buy fewer but better quality products that last longer, have a timeless aesthetic, or are modular, adaptable and repairable. They will continue to be exposed to claims like authenticity, provenance and sustainability. Constant communication of these features by brands will lead consumers to look out for these benefits and appreciate products that do what is claimed. For the fewer products they seek to own, consumers gravitate toward brands with a proven track record of honesty, efficacy and stellar reviews. Read on mintel.com Future: five years+ The future will see an increased focus on 'value with purpose'. Essentially, this means what broader purposes are served by purchasing products and services from a particular brand. Consumers will extend their need for purpose from the product to the producer, seeking to buy from brands that align with their ethics and beliefs. During the pandemic, consumers stood by those brands that showcased their values by supporting local communities. Those that work with local suppliers and creators will be seen as taking up positive roles within communities rather than just profiting from them. The contributions that brands make to ongoing issues of equality, inclusivity and sustainability will help consumers weigh up the relative value of brands with purpose. Read on mintel.com Consumer data NOW NEXT FUTURE 80% 55% 76% of Indian consumers who bought groceries in the last three months agree retailers guaranteeing low prices are more appealing of Chinese consumers who own or plan to buy personal care appliances think durability is one of the most important factors of US consumers say grocery retailers should do more to prevent food waste Base: India: 3,000 internet users aged 18+; China: 2,970 internet users aged 18-59 who own or plan to buy personal care appliances; US: 1,921 internet users aged 18+ who do grocery shopping in-store Source: Ipsos Observer/Mintel, January 2022l; KuRunData/Mintel, January 2022; Kantar Profiles/Mintel, January 2022 Read on mintel.com What we've seen Chinese designer brand Xiaozhu features cost of materials and manufacturing on its price tags SmirkArt upcycles discarded makeup into eco-aware art materials for kids Read on mintel.com CONCLUSIONS Read on mintel.com Key Themes for 2023 Empowerment Simplification Value Consumers' natural scepticism increases in times of economic uncertainty. The world feels messy and confusing. Brands must communicate both explicit and implicit value. Giving them more power over their own identities but also the direction of a brand can help them feel on solid ground. Brands need to provide clear, straightforward solutions, expert guidance and streamlined transactions to make consumer decision-making easy, transparent and fun. What consumers get for their money and how they feel about supporting a brand's purpose are the twin drivers of choosing one brand over another. Read on mintel.com Meet the team Speak to your Account Manager to book a meeting to discuss how the 2023 Global Consumer Trends will impact your business. Read on mintel.com Meet the Expert Simon Moriarty Director of Trends, EMEA smoriarty@mintel.com The world’s leading market intelligence agency Our expert analysis of the highest quality data and market research will help you grow your business.