1st Quarterly Examination Computer Systems Servicing Grade 12 NAME_______________________________________ DATE:_________________ 1. The uniform resource locator or the address of a website is known as its: A.Hyperlink protocol B. IP Address C. Source code D. url 2. It has the pointer which is use to navigate and instruct the computer what to do. A.Cursor B. Mice C. Arrow D. Mouse 3. A monitor is an example of input device True False 4. Which of the following is not an output device. A. Scanner B. Flatscreen Monitor C. Printer D. Touchscreen Monitor 5. Tower, desktop and CPU are all the same components of a computer. True False 6. The device we used to input or encode characters into the computer to process. A. Keyboard B. Trackball C.Mouse D. Keypad 7. When you save a file it is permanent save to: A. Memory B. Processor C. CPU D. Hard Disk 8. Which technology is used in Compact Disks? A. Compact Disk B. Electromagnetic C. Electrical D. Magneto Optic Disk 9. What general term describes the physical equipment of a computer system, such as its screen, keyboard and storage: A. Input devices B. Output devices C. Hardware D. Software 10. On a standard mouse, which is the most frequently used button in any usual operations of the computer. A. Mouse Ball B. Right C. Left D. Scroll 11. 11. The people who use and operate computer is called _____________. A. Computer Technician B.End-user C. User D. Open-ended 12. We used this device to produce hard copies of your document processed. A. Printer B. Ink C. LCD Projector D. Monitor 13. It is also known as the brain of the computer. Widely regarded as one of the most important parts of a system unit. A. Processor B. Motherboard C. Central Processing Unit D. Random Access Memory 14. In order to play or hear sound on a computer, one needs: A. Processor B. Video Card C. Sound Card/Speaker D. Memory 15. Spilling liquids in your computer is won't harm your system at all. True False 16. It displays the output of what have you searched and encoded in the computer. A. Screen B. Keyboard C. LCD Projector D. Monitor 17. The Physical component/s of computer system including any equipment such as printer and mouse devices. A. Software B. Desktop C. Monitor D. Hardware 18. Alfred bought the newest version of MS Office 2013, after installing it to his PC he gave a copy of it to his friend, Rico. Both Alfred and Rico are breaking the law for ______? A. Distributors Law B. Copyright Laws C. Pubishing Rights Law D. No laws at all, it is just normal to copy MS Office to other PCs 19. The instruction that tell the computer and what to do it and how to do it, is called: A. Programs B. Software C. Applications D. Operating System 20. Also known as the processed data. A. Character B. Information C. Data D. Memory 21. What is the most widely-used operating system today? A. IOS B. Microsoft's Windows C. Android D. Linux/Open Source 22. Which of the following will not harm your computer system or its components. A. Magnet B. Cellphone C. Dust and Sand D. Water 23. Which of the following devices have a limitation that we can only store information to it but cannot erase or modify it? A. Hard Disk B. Flashdrive/Floppy Drive C. Solid State Drive D. CDROM 24. Computer programs and games are called? A. Operating System B. Hardware C. Applications D. Software 25. Select three input devices your computer uses: A. Keyboard, Scanner, Headset B. C. Keyboard, Mouse, Scanner C. Mouse, Printer, CPU D. Mouse,Keyboard, Printer 26. It is okay to use the computer during storm or power outage. True False 27. This is also called the "System Board," it is the main printed circuit board in an electronic device, which contains sockets or slots that accept additional boards. a. Motherboard b. Bread Board c. Blackboard d. Circuit Board 28. This tool is used to prevent ESD damage to computer equipment. a. Anti-static wrist strap b. Screw driver c. Toolkit d. Crimping tool 29. This tool is used to loosen or tighten flat-head screws. a. Long nose plier c. Flat head screw driver b. Air compressor d. Philips screw driver 30. This handheld tool are probably the most common, and look like an "X" at the tip. a. Flat Head Screw Driver c. Multi-tester b. Philips Screw Driver d. Testing tool 31. In dis-assemble and assemble of an ATX power supply, what tool must be used to place on to the hardware components to prevent static electricity from building up. a. Gloves b. Anti-Static Mat c. Screw Driver d. Anti-magnetic plastic wrapper 32. This tool is used to test the integrity of circuits and the quantity of electricity and the quality of electricity in computer components. a. Multimeter b. LAN tester c. Screw driver d. Soldering iron 33. The following statements is not true about physical inspection of peripherals except_______________ a. fixed computer parts can be a little bit shaky b. The hardware performance is not determine through its outputs. c. Peripheral Devices which is considered movable parts must remain freely movable d. Computer Hardware performance can be determine through its output 34. Lemuel is the assigned computer technician in a computer store. In order for him to know the components needed by each of their customer and the units they owned, he must be knowledgeable in _________ a. technical specifications b. programming knowledge c. software diagnosis d. installation requirements 35. Aside from rendering services that concerns devices and equipment, what other service can a CSS NCII passer can offer? a. Sell hardware components b. Web page designing c. Perform basic programming d. Engage in software engineering 36. Which of the following competency requires the actual putting together of the hardware components? a. Diagnosis b. Reformatting c. Installation d. Configuration 37. A computer technician must be skilled in the CSS competency which is concerned with detecting faults in computer systems and networks known as__ a. Diagnosis b. Drivers installation c. Installation d. Configuration 38. Which of the following CSS skills is required to solve any fault that is experienced while using a computer system or network? a. Diagnosis b. Drivers installation c. Installation d. Troubleshooting 39. What competency is needed to keep the computer systems and networks in proper operating conditions? a. Maintenance b. Diagnosis c. Installation d. Troubleshooting 40. A regular scheduled check of the computer hardware or software should be performed to help ensure it continues to operate properly. a. Backup b. Diagnosis c. Protective d. Preventive 41. This is solving a computer problem or determining a problem to an issue. a. Troubleshooting c. Affective b. Reactive d. Preventive 42. In order to prevent any injuries, the technician must follow the ___________________. a. occasional health and security procedures b. occupational health and safety procedures c. operational hazard and security procedures d. organizational hazard and sanitary procedures 43. This means arranging and setting up the options correctly for the components. a. Configuration c. Installation b. Set-up d. Back-up 44. In a computer hardware company who is in-charge of ensuring that OHS policies and procedures are followed? a. End-user c. customer b. IT manager d. Property custodian 45. Running incorrect diagnosis software may cause ______________. a. explosions c. Blue screen b. incisions d. poisoning 46. To whom must a technician seek advice when dealing with unfamiliar situations? a. End-user c. School Principal b. IT manager d. Trainee 47. After completing the diagnosis, all findings must be _________________. a. neglected c. ignore b. completed d. recorded 48. What procedures must be taken after getting the results from the diagnosis? a. Configuration c. Installation b. Maintenance d. Troubleshooting 49. Which of the following must be identified so that risks may be minimized? a. Hazards c. Equipment b. Procedures d. Tools 50. Testing the computer system must only be done once the technician has done all the necessary actions to ensure that all components, peripherals and software are properly installed. Once testing is complete, the computer system can now be marked as operational or well-functioning. When is the correct time to conduct a test? a. First thing tomorrow c. During the installation b. If only asked by the client d. Right after the installation