CAREGIVING GRADE 9 FIRST PERIODICAL TEST REVIEWER Empathy is essential to patient communication Body language and gestures are examples of non-verbal communication Counseling patients about their health and making appropriate recommendations as needed is one component of a healthcare provider's responsibility in providing for the patient. Black pen is the writing tool that should be used when filling out medical forms A patient has the right to informed consent The importance of communication in-patient care is to save lives You perform the Heimlich maneuver when the person is choking Tapping the shoulder of the patient is the first step that a rescuer should do to assess the victim's level of response Look, listen and feel is the first step to check for patient’s breathing Speak to the victim and shake his shoulders is the first step in assessing a patient’s condition Sit patient down, lean forward and pinch soft of the nose to stop a nosebleed from happening Begin CPR when you attempt to give a non-responsive patient a rescue breath but the chest does not rise Cardiopulmonary resuscitation (CPR) is important because it can save lives The first thing to do when you see a person choking is to Deliver back blows and chest thrusts First aid is an emergency care given immediately to an injured person Building trust is one way of handling difficult behavior The first thing you will do if someone engages in difficult behavior is to keep calm Head banging is an example of self-hurt Challenging behavior is any behavior that someone exhibits that is difficult for others to handle and/or puts the young person or others in danger Putting the wet floor sign up before mopping the floor best defines a health and safety risk at work Walking in the safe zone is NOT an example of workplace hazard The importance of infection control monitoring is to reduce the risk of potential spread of disease You need to wash your hands after wearing gloves Assess hands for visible soil first before you perform hand hygiene Wearing hat is NOT an infection control procedure Disinfection involves treating surfaces or equipment using physical or chemical agents in order to bring the number of microorganisms present down to a manageable level Risk is best described as "the probability that an incident will occur" 20 seconds is the recommended time for handwashing Regular handwashing can stop many infections from spreading GOOD LUCK!