SPARKLING GLASS LIMITED Jitin Mathew SECTION A 200043 Case study Analysis 1. Problem identification: The problem identified in SGL is how to find the most suitable replacement for Mr. Ashok General Shift in charge before he retires in the next 3 months 2. Establishment of the Problem: One of the general in charge Ashok would be retiring in three months. Besides supervising the general shift, he looks after production planning scheduling and costing. The plant superintendent is keen to identify a replacement for Ashok before he retires. 3. Objective related to the problem: To find the most suitable replacement for Mr. Ashok, General Shift in charge, before he retires in the next 3 months 4. Generation of Alternatives: 1. Appointment of Mr. Khanna as the GSI 2. Appointment of Mr. Punjabi as the GSI 3. Appointment of Mr. Gupta as the GSI 4. Appointment of Mr. Gulati as the GSI 5. Development of Criteria (parameters): I. II. Experience Qualification and Technical knowledge III. Adaptability with the workers IV. Communication skills V. VI. Personal characteristics Productivity /performance 1|Page This study source was downloaded by 100000850331403 from CourseHero.com on 01-20-2023 03:01:37 GMT -06:00 https://www.coursehero.com/file/73538076/WAC-Assignment-4docx/ VII. Ability to deal with the union 6. Evaluation of alternatives against criteria Alternatives Experience 1. Mr. 2. Mr. 3. Mr. 4. Mr. Gulati Khanna Punjabi Gupta He has a total of 5 He has a total He has a total of He has a total of years of experience work experience 3 years of work 2+ in this field of 12 years experience. Qualification / Rating: Medium Rating: High He has a diploma in He has Technical glass knowledge and a diploma in technology. years experience. Rating: Low Rating: Low a Trained in glass He has acquired technology Diploma in glass technology and qualification has management and he Spending of been supervisory 12 assisting on and Mr. behaviour. His has is pursuing a course years in the same Ashok in most a good technical in production industry clear of planning and everything about Working management. He his has a knowledge Rating: High about with work. helped him to increase his technical the glass industry Rating: Low Workers are work. knowledge of the technical Mr. Ashok has Rating: High limited knowledge technical Adaptability his knowledge Rating: Medium not He gets along He had been He is good with every satisfied with well with the dealing with the works as him and therefore workers and they worker and the handled the are obstinate, seem to respect union dispute the situation 2|Page This study source was downloaded by 100000850331403 from CourseHero.com on 01-20-2023 03:01:37 GMT -06:00 https://www.coursehero.com/file/73538076/WAC-Assignment-4docx/ he refuse to him reasonably well. understand, solved indiscipline etc. Communication voluntarily Rating: Low He has a Rating: High Rating: Medium and it before getting worsened Rating: High good He has a good He would have No specific communication skill communication good information and speaks well skill as he has communication Rating: High provided accurate back given is on his skills as he is communication feed doing well with skill but it can be to the the workers and concluded form management the union. the qualification Rating: High Rating: Medium that he would be average at communication Personal Rating: Medium As mentioned by He is a hard He is Focused He has a good Characteristics the workers he is worker and very and very negative in focused considerable nature and not very individual as he potential cooperative knows Rating: Low weakness and he Self-learning has gasping power, a good listener and for very focused his growth. He is towards his work. He is very is working on it. and hard worker cooperative and is Rating: High too. ready to put in Rating: High extra hours to complete his work. Productivity/ He is not a He is Rating: High a His performance Not much can be 3|Page This study source was downloaded by 100000850331403 from CourseHero.com on 01-20-2023 03:01:37 GMT -06:00 https://www.coursehero.com/file/73538076/WAC-Assignment-4docx/ performance consistent consistent and a has performer as performance about his his high performing average but he is performance has is individual as he a been said consistent he has spent only deteriorating. has arisen from performer and two years in the Rating: Low the ranks. has the growth organisation Rating: High potential. can be concluded Rating: Medium that he is a good but performer and is loyal towards his work. Dealing Union with He is dealing good with in He is good with He has Rating: Medium been He has been the dealing with the able to deal with effective in dealing union. union Rating: High workers as the the union with seems reasonably well. to respect him. Rating: Medium Rating: High the issues well before it comes to the sight management. Rating: High 7. Prioritization of the Alternatives Priority 1 = Alternative 2 Priority 2 = Alternative 3 Priority 3 = Alternative 1 4|Page This study source was downloaded by 100000850331403 from CourseHero.com on 01-20-2023 03:01:37 GMT -06:00 https://www.coursehero.com/file/73538076/WAC-Assignment-4docx/ union of Priority 4 = Alternative 4 8. Action Plan (3-4) steps Alternative 2 Mr. Punjabi will be called in front committee and will be asked about his experience in the company, what all improvements can be done and will he replace Mr. Ashok after his retirement. Other than this he will be tested on the basis of his technical skill and knowledge in the industry 9. Contingency Plan Alternative 3 In case if Mr. Punjabi refuses the proposal Mr. Gulati will be selected in place of Mr. Ashok. Word Count: 861 5|Page This study source was downloaded by 100000850331403 from CourseHero.com on 01-20-2023 03:01:37 GMT -06:00 https://www.coursehero.com/file/73538076/WAC-Assignment-4docx/ Powered by TCPDF (www.tcpdf.org)
