HEALTH INFORMATION SYSTEM FINALS OF 1ST SEMESTER ▪ Vitals UNIT 13: CLINICAL DATA REPOSITORIES A clinical data repository collects data such as demographics, laboratory results, radiology images, admissions, transfers, and diagnoses from various clinical sources like electronic medical records or a laboratory system that provide a full picture of a patient's care. It plays an important role in clinical data using, including healthcare services, because it shows a patient’s clinical data intended to support multiple uses. A clinical data repository collects manage, and store data sets for data analysis, reporting, and exchange that facilitates sharing of this data to and among treating professionals. TOPIC 1: BASIC CONCEPTS OF CLINICAL DATA REPOSITORY There are different types of clinical data repository based on the purpose, origin, control and integration of their data. These include study, EHR, registry, warehouse, collection and federation. Brief descriptions of these types are summarized below. Clinical Data Repository (CDR) is a systematically structured and gathered “storehouse” of patient-specific data, which is usually mirrored from a clinical application, or supplemented with data from other clinical systems. This is an aggregated database functions to hold clinical data such as laboratory results, diagnostic reports, and various clinical documentation. This centralized database can also collect and store administrative and clinical data from heterogeneous data sources (primary electronic sources) and open access to users. CDR contains detailed patient-centered information, updated in a real-time environment and organized to support quick retrieval and facilitate arbitrary querying of the data and analyses for reporting and research. The common kinds of available information include: ▪ Patient ▪ Demographics ▪ Patient’s primary health provider ▪ Medication list ▪ Allergies ▪ Hospital in-patient visits ▪ Emergency department encounters ▪ Outpatient practice visits ▪ Immunizations ▪ Diagnoses ▪ Procedures ▪ Laboratory results ▪ Social history TOPIC 2: CLINICAL DATA WAREHOUSES Clinical data warehouse or data warehouse is repository of information from clinical, and sometimes research, records from a single organization: This serves as storage for retrospective analysis and reporting of aggregate views of the enterprise's clinical, operational, and financial performance. HEALTH INFORMATION SYSTEM UNIT 14: ETHICS, PRIVACY, AND SECURITY The development, planning and delivery of healthcare services relies on health information. Health informatics deals with how health data are collected, stored, manipulated, transmitted and transformed electronically into health information suitable for administrative and clinical decision-making, management, study and planning. Recent developments in health informatics technology pose new ethical problems to a health system. Holding the promise of benefit, these innovations are expected to improve access, enhance efficiency and high care costs. Nevertheless, elements of these innovations clash with the ethical principles of autonomy, fidelity, and justice. Therefore, healthcare professionals which are integrally involved in the creation, preparation, and provision of this health information should be in compliance with the highest ethical standards. This unit explains the ethical principles inherent to health information technology or health informatics. This will also provide various security measures in a hospital information system and will explain briefly the Data Privacy Act of 2012 TOPIC 1: ETHICS IN HEALTH INFORMATICS Ethical problems in health informatics are less common, although some of them have gained attention for decades. In fact, health informatics is now a focus of some of the most relevant and fascinating ethical debates in all healthcare professions. Although confidentiality and privacy are both vitally essential and relevant, the field is rich in other ethical issues listed below: ▪ Appropriate informatics tools in clinical setting ▪ Determination of user ▪ Role of system evaluation ▪ System development ▪ Obligations of system developers, maintainers, and vendors ▪ Protection of private patient information ▪ Patient safety ▪ Risk assessment ▪ Reporting design and data display ▪ System implementation ▪ Research ethics ▪ Liability ▪ User involvement and accessibility ▪ Ethical dilemmas resulting from FINALS OF 1ST SEMESTER Ethical standards for the effective implementation of the decision-making support framework include: 1. Qualified human beings remain best equipped to provide for human health services. Consequently, computer software does not overrule a human judgment. 2. Practitioners who use informatics tools should be clinically qualified and adequately trained in using the software products. 3. The tools themselves should be carefully evaluated and validated. 4. Health informatics tools and applications should be evaluated not only in terms of efficiency and efficacy, but also in terms of their impact on organizations, institutional cultures, and workplace social forces. 5. Ethical responsibilities will apply to system developers, maintainers, and supervisors as well as to clinician users. 6. Education programs and protection measures should be considered necessary to protect confidentiality and privacy while ensuring appropriate access to sensitive information about patients. 7. Adequate oversight should be established to maximize the ethical and legal use for scientific and research study of electronic patient information Ethics in health information technology evolved from medicine, ethics and computer science. Similarities between the concepts of ethics in medicine and ethics in computer science, exist in the areas of respect for subjects, privacy, and doing no harm. Health Informatics Ethics deals with the application of the principles of ethics in the domain of health informatics. It is all about the ethical behavior expected from an individual assigned to handle information. Basically, there are three aspects of health informatics: healthcare, information, and software. General Ethics guide the reasoning and decision-making of all people and organization involved in health care. Social interactions dealing with norms and values are guided by ethics. It covers six major principles, which need to be adhered by every member of the society. 1. Autonomy HEALTH INFORMATION SYSTEM FINALS OF 1ST SEMESTER This is the idea of either allowing individuals to make their own decisions in response to a particular societal context.. 2. Beneficence TOPIC 2: SECURITY This means “do good” and relates most significantly to the usage of stored data in the EHR system UNIT 15: CHANGE TELEMEDICINE CONFIDENTIALITY, AND MANAGEMENT AND *DI NA ATA ITO KASALI* Changes that exist in an organization can often be identified as one of these four Types, with the definite possibility of overlap among them: 3. Non-maleficence It means “do no harm” and relates to how the stored data is protected. All persons have a duty to prevent harm to other persons insofar as it lies within their power to do so without undue harm to themselves. 4. Justice/Equality The fair distribution of resources responsibilities among individuals. PRIVACY, and 5. Impossibility All rights and duties shall be subject to the condition that they must be satisfied in the circumstances obtained. 6. Integrity Whoever has an obligation has a corresponding duty to fulfil that obligation to the best of her or his ability, with utmost honesty and diligence. Information Ethics describes the ethical conduct expected of individuals entrusted to handle data and information as recommended by the International Association of Medical Informatics (2016). The following are the seven principles that defines information ethics: Operational changes influence the way the ongoing activities of the organization are performed, such as the automation of a particular area. Strategic changes occur in the strategic business direction such as moving from an inpatient to an outpatient focus. Cultural changes influence the basic organizational philosophies by which the company is conducted out like the introduction of a continuous quality improvement program (CQI). Political changes in staffing occur primarily for political reasons of various types, such as those that occur at top patronage job levels in government agencies. Generally, these four different forms of change have their greatest effect at different organizational levels. Change Management is a systematic approach to transitioning individuals, teams, and organizations to achieve or execute a vision and plan from a current state to a desired future state. It is a discipline that directs how organizations plan, train and help individuals to effectively implement change in order to achieve organizational progress and outcomes. MODELS OF CHANGE a. Lewin's change management model This is a 3-step approach to change behavior that reflects the process of melting and reshaping an ice cube. Software Engineering Ethics deals with the ethical duties, responsibilities, and activities carried out by software developers to the stakeholders (patient, healthcare professionals, institutions/employers, society and profession). b. Proski’s ADKAR model A people-centered approach to facilitate change at the individual level. The acronym stands for Awareness (awareness of the need to change), Desire (desire to participate in and support the change), Knowledge (knowledge of how to change), Ability (ability to implement the HEALTH INFORMATION SYSTEM change), and Reinforcement (reinforcement to sustain the change) c. Kotter's 8-step change model A process that uses employee experience to reduce resistance and accept change. d. Kubler-Rossc hange curve A strategy that breaks down how people process change using the 5 stages of grief. The five stages are denial, anger, bargaining, depression and acceptance. e. McKinsey 7s model: A process centered around the alignment of seven fundamental elements of any organization. Hard elements (easiest to identify and control) include strategy, structure and system while soft elements (more subjective and difficult to change) include shared values, staff, style, and skills. f. PDCA PDCA is a cyclical and iterative change management process focused on continuous improvement. g. Bridges Transition Model A people-centered model focused on managing people's experience transitioning to change. Change management is a proactive process in which performance is retrospectively measured. The four key factors that can help organizations to achieve a successful change initiative include strategic focus, strong leadership, cross-functional working, robust planning. KEY FACTORS AT THE LEADERSHIP LEVEL IN HEALTHCARE ORGANIZATIONS FINALS OF 1ST SEMESTER 5. Manage users’ expectations; prepare them for casualties, stress, and general sense of ambiguity KEY SUCCESS FACTORS AT THE PROGRAM LEVEL 1. Communication – clear and frequent dissemination of information 2. Building a strong project leadership team/steering team and other action/functional teams 3. Providing education and training on the new changes – work flow and technology 4. Forming integrated problem-solving teams to address critical and complex issues 5. Empowering staff and end-users to change things, by removing barriers and obstacles 6. Adoption-make the change stick by reinforcement, until old traditions are replaced with new 7. Frequently celebrate success by honoring contributors to keep the motivation and momentum 8. Monitor and measure key indicators – using a dashboard to report progress and benchmarks 9. Involve those affected by the change in decision-making– e.g.choice of computer carts, COW 10.Other creative actions e.g. monthly prizes for high performing teams, provide snacks & drinks WORKING WITH PHYSICIANS TRAINING AND EDUCATION INFORMATION TECHNOLOGY IN HEALTH TOPIC 2: HEALTH INFORMATION PROFESSION Health Information Management (HIM) is the process of collecting, reviewing and preserving digital and traditional medical information which is essential to the quality of patient care. TELEMEDICINE 1. Setting vision and strategy road map 2. Formation of a governance board to set direction, to prioritize work, and to allocate resources 3. Designate an executive sponsor, departmental champions, and program manager 4. Define reporting requirements for status reporting in order to keep projects moving forward The healthcare industry stands to benefit greatly from the strong economic growth of the Philippines, but it may also face new, unprecedented challenges. The opportunity lies in the new avenues of service that technology is opening up. New and expanded types of services in the health care industry, such as Telemedicine, which aid in the remote diagnosis and treatment HEALTH INFORMATION SYSTEM of patients by means of telecommunications technology, allows patients to access medical expertise in more convenient ways, providing ease of access and potential cost savings for the patient. Potential of innovative work in voice, non-voice, information technology, and analytics coming from the pharmaceutical businesses, health IT, and from the provider- and-payor-centric processes. Filipinos have now become gadget savvy. Registered Internet users in the Philippines reached 47 million in the January 2016 Compendium of Global Online, Social and Mobile Information, Trend and Statistics, and 48 million Filipinos are active users of the social media. This can be an opportunity in the integration of health informatics in the Philippines. Other ASEAN countries, such as Thailand, Singapore, and Malaysia have started adopting health care IT solution to bring the sector to the next level. Singapore developed the National Electronic Health Record which permits the access of patient’s record by the health care practitioners. In 1993, Malaysia developed Hospital Information System with its first telemedicine project in 1996 and in 2010, Thailand created its National Health Information Committee. The Department of Health in Region IV-B has launched the first interactive telemedicine system in Marinduque and seemingly the entire country, at the Dr. Damian J. Reyes Provincial Hospital. This system currently provides medical consultations and diagnostics through video calls. … The country has developed an e-Health Strategic Framework and Plan for 2014-2020 which aims to utilize information and communication technologies in the health sector. TOPIC 3: TELEMEDICINE IN THE PHILIPPINES Telemedicine came from two words: tele-, meaning “to or at a distance”, and -medicine. According to the American Telemedicine Association, this is the “use of medical information exchanged from one site to another via electronic communications to improve a patient’s clinical health status.” It requires the FINALS OF 1ST SEMESTER formulation of diagnoses and treatment decisions based on data and health information transmitted through the telecommunications network. Nowadays, a growing range of apps and devices such as SMS, mobile phones, twoway video conferencing, and email are being used. History The Telemedicine Network of the Philippines (TNP) was founded and held its first teleconference network meeting on May 18, 2016. This network is the first to connect hospitals across the country simultaneously, using the DOST developed network server. TNP seeks to provide continuous collaborative medical education and eventually use technology as a way of reaching out patients in the future. WHAT ARE THE EVIDEN TELEMEDICINES IN THE PH? WHAT ARE THE PLANS OF DOH FOR HEALTH? - Health For All - … LEARNING INFORMATION MANAGEMENT SYSTEM ❑ software that allows the management samples, test results and associated data to improve lab productivity. ❑ designed to help process information in medical research to improve the efficiency of the department’s services laboratory operations by reducing manual tasks and procedures. ❑ commonly used in conjunction with LIS in medical and pharmaceutical industries. ❑ Allows to effectively manage samples and associated data to improve lab efficiency. ❑ Automate workflows, integrate instruments, and manage samples and associated information. ❑ Produce accurate, reproducible results, faster and more reliably. ❑ Makes data from sequencing runs easier to store, track, and assess over time and across experiments. ❑ Evaluate and improve operational efficiency. HEALTH INFORMATION SYSTEM LABORATORY STANDARDS LIMS APPLICATION WORKLIST AND WORKFLOW QUALITY CONTROL Basahin mo nalang sa ppt!! HOSPITAL INFORMATION SYSTEM HOSPITAL INFORMATION SYSTEM →aka Healthcare Information System → computer system structured to manage all records of health care providers to make available information and reports available to healthcare personnel in doing their job more efficiently → comprehensive information system used to collect, store, process, retrieve, and communicate patient care and administrative information for all hospital-affiliated activities and to satisfy the functional requirements of all authorized users in a hospital FINALS OF 1ST SEMESTER → comprehensive, integrated information system built for managing the operations in running health care facilities →gather, process, retrieve patient information, and provide hospital stakeholders with relevant information for better decision-making HIS FUNCTIONS 1. HELP DESK, SCHEDULING, PATIENT REGISTRATION A. Help Desk → provides clients with information and guidelines associated with the company’s or institution ’ s products and services without hassle → manual retrieval of information is no longer needed B. Scheduling → helps save time and make employee scheduling less difficult → access work schedules from anywhere and discuss scheduling preferences through HIS C. Patient Registration →records the name, age, gender, marital status, and other relevant information regarding the patient used for record-keeping and account management 2. ADMISSION, DISCHARGE AND TRANSFER A. Admission → when an admission counselor gather preliminary information, offer vital information HEALTH INFORMATION SYSTEM concerning the hospital stay, and answers questions if there is any. The physician may also schedule recurring medical exams (Lab Test or X-rays) B. Discharge → provides instructions that include patient ’ s transfer or discharge planning which details services needed to be administered after the hospital stay to ensure full recovery of the patient C. Transfer →means movement (along with discharge) of an individual outside of the hospital premises at the instruction of any authorized hospital personnel →does not include movement of an individual who: (a)Has been declared lifeless (b)Leaves the facility without the permission of any authorized personnel 3. BILLING, CONTRACT MANAGEMENT, AND PACKAGE DEAL DESIGNER A. Billing Statements →shows all records pertaining to the invoices, payments, and the current balance of a patient’ s account → HIS lists the outstanding balances of the patient →generate the billing statement on a regular basis so that the institution could keep track of its collectibles → overdue payments may be checked easily and balances of patients are kept updated B. Contract Management C. Package Deal Designer LABORATORY, RADIOLOGY, AND CARDIOLOGY REPORTING MATERIALS MANAGEMENT SYSTEM – PHARMACY, MAIN STORES, AND PURCHASE IN-BUILT TALLY INTERFACE Basahin sa ppt!! A BASIC INTRODUCTION TO MICROSOFT ACCESS Ms Access - is a database management tool that enables one to have good command of data collected. The programme enables one to retrieve, sort, summarize and report results speedily and effectively. FINALS OF 1ST SEMESTER Table - is the heart and soul of a database. It is where data are stored. Tables - It is composed of rows and columns, to store your data. Queries- to find and retrieve specific data of interest. Forms - to view, add, and update data in tables. Reports -to analyze or print data in a specific layout. Data access pages- to view or update, the data. Creating a table Tables are the data storage facilities in Ms Access. Each table contains rows called records and columns called fields. record - is a collection of facts about a particular animal or event. Each record in a table should be unique. field - is a single kind of fact that may apply to each animal or event. Described a specific unit of data DATASHEET TAB COMMANDS • Views - It changes the view to either Design View, Datasheet View, PivotTable View, or PivotChart View. • New Field - It allows you to add a new field coming from a list of field templates usually displayed at the right portion of MS Access. Just double click the field you intend to add. • Add Existing Fields- It allows you to add a new field coming from an existing table. • LookUp Column - It allows you to add a possible values in a column which you can choose from. This contains series of dialog box for you to fill-in to complete the procedure. • Insert- It allows you to insert a new field • Delete -It allows you to delete the active field • Rename - It allows you to rename a field name • Data Type - It allows you to change the data type of a field. • Format -It allows you to set the format of a field. It is only available to Number and Date/Time data type. • Unique - It allows the field to accept unique (no duplicate) value • Is required - It sets the field to have a value always, Null is not accepted. Null means no value. It means that a value is always required. • Relationships - It allows you to create a relationship among tables • Object Dependencies -It shows you the different object that is dependent on the current table.