SS3714 SOCIAL PSYCHOLOGY Dr Tina L Rochelle Email: rochelle@cityu.edu.hk Office: Y7515 Tel: 3442 8746 1 Course Overview 2 Course Outline 1 Date 11 Jan Topic Social Perception, Attribution & Social Cognition Textbook Chapters 3 & 4 2 18 Jan The Self Chapter 5 3 25 Jan Attitudes & Strategies of Attitude & Behaviour Change Chapters 6 & 7 4 01 Feb Social Influence Chapter 8 5 08 Feb Aggression Chapter 9 - 15 Feb CHINESE LUNAR NEW YEAR 6 22 Feb QUIZ I Chapters 3-9 7 01 Mar Chapter 10 8 08 Mar Prosocial Behaviour INDIVIDUAL ASSIGNMENT SUBMISSION Affiliation, Attraction & Close Relationships 9 15 Mar Group Dynamics, Group Performance & Leadership Chapters 12 & 13 10 22 Mar Prejudice & Intergroup Relations Chapter 14 11 29 Mar Cultural Social Psychology Chapter 15 - 05 Apr EASTER BREAK 12 12 Apr QUIZ II 13 19 Apr GROUP PRESENTATION SUBMISSIONS Chapter 11 Chapters 10-15 3 Course Outline • Quiz I (25%) • 22nd February 2021 • Individual Assignment (30%) • 01st March 2021 • Quiz II (25%) • 12th April 2021 • Group Presentation (20%) • 19th April 2021 4 Individual Assignment • Select one article from the six provided • #1: ‘Lots of heart in new year gift for solo mom’…. • Identify 2 empirical journal articles using databases such as PsycINFO, ProQuest etc. • http://www.cityu.edu.hk/lib/ • Keywords: organ donation, gratitude • # returns = 8 5 Individual Assignment • Only use empirical articles, do not use review articles. • Apply findings from the two selected studies to the issue described in the chosen media article. • Assignment should be ~3,000 (+/- 500 words) • Submission deadline: Monday 01st March 2021 by 18:00 • Submit the softcopy to Turnitin via Canvas 6 Individual Assignment Keywords used: organ donation & gratitude 8 returns from database Filter studies last 10yrs & peerreviewed 7 Individual Assignment • Choose database carefully when searching for studies: • Using same word search • PsycARTICLES = 71 results, PsycINFO = 1,912, Google Scholar = 1,040,000 • Paper relevance, relatively recent (last 10yrs) 8 Individual Assignment Use empirical studies only 9 Individual Assignment NO review or meta-analysis articles allowed 10 Individual Assignment • One benefit using PsycARTICLES, normally can find full-text, psychologyrelevant. 11 Group Presentation • Form groups of ≤5 • Submit list of groupmates via email by Monday 25th January. • Those unassigned by 06th Feb will automatically be assigned to groups • Submit selected social issue via email by Monday 08th February • Identify a selected social issue • Apply relevant psychological theories & empirical research to explain the selected social issue • Prepare a PowerPoint video/voice presentation of 15mins • No need to present in class • All group members must participate in recording • Nominate one group member to submit presentation on behalf of group 12 Group Presentation • Prepare 500-word critical reflection on personal learning acquired through the group project experience. • Only need to submit a softcopy • Each group member required to submit to Turnitin by Monday 19th April 18:00 • Submit a hardcopy of group presentation either: • My office (Y7515) has a letterbox • My assignment locker in the Department: #59 (located on 7th floor of AC1 in blue zone) • Submit softcopy of presentation to Turnitin by Monday 19th April 18:00 13 Quizzes QUIZ I QUIZ II • Date: 22nd February 2021 • Date: 12th April 2021 • Time: 15:00 – 17:00 (120mins) • Time: 15:00 – 17:00 (120mins) • Location: Zoom • Location: Zoom • Section A: Short Essay Questions • Section A: Short Essay Questions • • • • 5 sections (L1 → L5) Each section contains 3 questions Answer 1 question per section Each question worth 20 points • • • • 5 sections (L6 → L10) Each section contains 3 questions Answer 1 question per section Each question worth 20 points 14 Lecture 1 Social Perception, Attribution & Social Cognition 15 Social Perception • How do we form impressions of what other people are like? • We quickly arrive at impressions, despite the amount of information we need to combine. • Asch (1946) pioneered research into social perception. • He read out personality adjectives & instructed participants to form an impression of the person described by the words. 16 Impression Formation • Intelligent • Skilful • Industrious • • • • Warm Determined Practical Cautious • Intelligent • Skilful • Industrious • • • • Cold Determined Practical Cautious 17 Impression Formation • Single word change made a big difference • Participants who heard the word ‘warm’ more likely to describe the target as generous, wise, goodnatured etc. • Effects even extended to physical characteristics (e.g. short, thin, pale etc.) 18 Impression Formation • In a 2nd experiment, Asch replaced ‘polite’ with ‘blunt’ instead of replacing ‘warm’ with ‘cold’ • New words didn’t yield greatly different impressions • Suggests warmth seen as a central trait that alters the meaning of the target’s whole personality, while politeness is perceived to be more of a peripheral trait • Central Trait: Dispositional characteristic viewed as integral to organisation of personality • Peripheral Trait: Trait whose presence doesn’t significantly change the overall interpretation of a person’s personality 19 Influences on Social Perception • Primacy effect • Order of information presented • Earlier information has greater impact on impression → we don’t wait until we have all info before we start to integrate it to form an impression. • Personal Contact • Verbal vs Sensory Data • Transmitting info in words rather than sensory data (sights, sounds, smells) makes a different to our impressions. Assumptions based on sensory info: • Loud, high-pitched voices = more extraverted • Young vs old, based on walk & gait (young more energetic) 20 Influences on Social Perception • Baby Faced Features • People with large, round eyes, short noses, high foreheads, small chins typically perceived as less dominant, more naive & warmer than people with mature-seeming features • Louder Voice/Higher Pitch • People with louder or high-pitched voices often perceived as more extroverted, more dominant etc. 21 Influences on Social Perception • Hold a pen between your teeth, making sure it doesn’t touch your lips • Now grip the end of the pen firmly with your lips, making sure it doesn’t dip downwards 22 Influences on Social Perception • In an experiment by Strack, Martin & Stepper (1988), students read cartoons while holding the pen with either their teeth or lips • Compared to the control group who held the pen in their hands, those who held the pen in their teeth rated the cartoons as funnier • Those who held the pen in their lips rated the cartoons as less funny • WHY? Strack, F., Martin, L.L., & Stepper, S. (1988). Inhibiting and facilitating conditions of the human smile: A nonobtrusive test of the 23 facial feedback hypothesis. Journal of Personality and Social Psychology, 54, 768–777. Influences on Social Perception • Contagion • https://www.youtube.com/watch?v=60o3Aua0rfc 24 Influences on Social Perception • Proximate Contributors to Feelings • Our feelings are also influenced strongly by how we appraise a situation • Who is happier following Olympic performances – silver, bronze or gold medallists? • Researchers analysed footage from Olympics & found that athletes who won 3rd place were happier than those who won 2nd place • Silver medallists talked about how close they had come to gold • Bronze medallists imagined not winning a medal • Counterfactual Thinking • The process of imagining alternative versions of actual events 25 Influences on Social Perception • Proximate Contributors to Feelings • Happiness depends on where you focus it • Fu Yuanhui won bronze for 100-metre women’s backstroke in 2016 Rio Olympics • https://www.youtube.com/watch?v=n5_EUhsB0Y4 • Didn’t realise she’d won a medal & recorded a new personal best until informed by post-race interviewer • https://www.youtube.com/watch?v=Jn0nPGfH1HI (subtitles) 26 Social Perception • Why are feelings important? • Alert us when something isn’t right • Enable quick avoidance/approach judgements • Positive emotions reduce stress of negative life events • Feelings can be inferred from: • Behaviour • Clenched fist, frown • Physiological measures • Heart rate, blood pressure 27 Social Perception • Cognitive Algebra • Proposed process for averaging or summing trait info when forming impressions of others. • If a person is described as ‘warm’ & ‘boring’, the overall impression is less positive than if the person was described as ‘warm’ & ‘interesting’, but more positive than if the person was described as ‘cold’ & ‘boring’. • Self-Fulfilling Prophecy • When an originally false belief leads to its own fulfilment. • If you think someone is friendly, you may be more friendly towards them, leading to the person reciprocating your friendly response. 28 Social Perception • Attribution Theory • Set of ideas on how inferences on the causes of action are made when observing or hearing about a person’s actions. • To make an attribution is to infer causality to someone/something. • Usually involves an observer explaining an actor’s behaviour towards someone/something. • The actor & observer can also be the same person (self-attribution) 29 Attribution • Dispositional Inferences • People are most concerned with identifying personal dispositions • Enduring characteristics that account for other people’s behaviour • We want to know what leads people to act the way they do • When we observe other’s behaviour, our 1st assumption is often that it was caused by some characteristic within the person. • When we want to simplify & conserve mental effort, we tend to see the behaviour of others as stemming primarily from within. • Advantages of making dispositional inferences: • Allows integration of variety of info about others • Allows prediction of future behaviour • Knowing someone is a friendly person means I can expect a friendly reaction from that person when I next see them 30 Attribution • Correspondent Inference Theory • Observers infer intentions & dispositions that correspond to the behaviour’s characteristics • To determine intentions, observers consider the range of behaviours available at the time of making a decision • Observers work out why actions are performed by comparing: • Effects of the selected action with those of alternative unselected actions • Taking into account their relative perceived desirability • Actors are assumed to have selected their action on the basis of the effects from this action alone 31 Determining Intentionality • Analysis of non-common effects • Comparison of the consequences of the behavioural options open to the individual & through the identification of their distinctive outcomes 32 Determining Intentionality • Correspondence Bias • People overestimate personal causes (causal influence of personality factors) of behaviour & underestimate situational causes (causal role of situational influences) • When we see a person doing something, we tend to assume that they are doing this more because this is 'how they are' - because of their internal disposition - than the external environmental situational factors • When in a car & someone cut you off did you say to yourself "What an idiot" (or something similar), or "She must be having a rough day.“? • Chances are the behaviour was assigned to internal attributes, not giving a 2nd thought to what external factors play a role in the behaviour 33 Determining Intentionality • Correspondence Bias • Four main reasons for correspondence bias: • • • • 1) Lack of awareness; 2) Unrealistic expectations; 3) Inflated categorisation; 4) Incomplete corrections • https://spotlightstories.co/couple-posts-tip-receipt-to-waiter/ 34 Covariation • Covariation Theory • Observers determine causes of behaviour by collecting data/info about comparison cases • Causality is attributed to the person/entity/situation depending on which of these factors covaries/correlates with the observed effect • Distinctiveness: How we respond to different entities under similar situations • Consistency: How behaviour varies across different situations • Consensus: How different people behave towards the same entity 35 Access to Covariation Info • We need to make inferences when: • Information is incomplete • No time to collect all the info we need • We take shortcuts when time resources are limited. • Augmenting Principle: Evidence has a disproportionate incremental effect when it is unexpected, when it goes against what is normal. • Discounting Principle: Works in the opposite way to the augmenting principle – when we ignore evidence we expected. 36 Social Cognition • Why is it so easy to jump to conclusions? • Automatic Thinking: • Occurs without intention, effort or awareness • Doesn’t interfere with other concurrent cognitive processes • Controlled Thinking: • • • • Intentional Under the individual’s control Effortful Entails conscious awareness 37 Social Cognition • 4 main processes of social cognition: • Attention • Selecting information • Interpretation • Giving information meaning • Judgement • Using information to form impressions & make decisions • Memory • Storing information for future use 38 Social Cognition • Attention: • Attention is limited. Different people may focus on different features of the same situation • Depending on our goals, we pay attention to some people & things more than others • Interpretation: • What upsets people is not what happens but what they think it means. Many social situations can be interpreted in more than one way • Opportunity for misinterpretation in different kinds of communication → verbal vs written communication 39 Social Cognition • Judgement: • The process of using information to form impressions and make decisions • We gather information because we need to form impressions of people or make important decisions • Because we often have limited information, many social judgements are ‘best guesses’ • Memory • If we pay enough attention to something it becomes represented in memory • Memories can directly contribute to new judgements & indirectly influence our impressions & decisions by affecting what we pay attention to & how we interpret it 40 Goals of Social Cognition • 1. Conserving mental effort • Huge amount of information available to us at any given moment, but we can only think consciously about a few things at once. • We need simple ways of understanding the world around us, strategies that help us make satisfactory judgements expending minimal amounts of mental effort. • We think in ways that tend to preserve our expectations. • We pay attention to behaviours relevant to our expectations. • We interpret ambiguous events/behaviours in ways that support our expectations. • We tend to remember people and events consistent with our expectations. 41 Goals of Social Cognition • 2. Managing self-image • The value of seeing oneself as effective • The value of seeing oneself as having good relationships • The value of seeing oneself as a good member of society • Self-enhancement & protection strategies • • • • Social comparisons Self-serving attributions Exaggerating strengths & minimizing weaknesses Illusions of control 42 Goals of Social Cognition • 3. Seeking an accurate understanding • When people have a specific desire to have control over their lives, or want to avoid making mistakes, we sometimes put aside simplifying & self-enhancing strategies in hope of gaining a more accurate understanding of self & others • Unexpected Events: • The goal of accuracy stems from a need to increase control. When personal control is taken away, people start to think more carefully. • Because unexpected events threaten control, they typically lead us to think in more complex ways. • Unexpected events increase out search for explanations. • Social Interdependence: • We think carefully about other people when their actions have important implications for us and when we’re accountable to others. 43 Social Cognition • Tendency to group objects (including people) into groups based on shared characteristics common to them. • Categorization favours simplification, renders the world a more orderly, predictable & controllable place • However, this can have negative consequences. 44 Stereotypes • Evidence suggests these can be automatically activated – but is this inevitable? • Spreading activation: • Priming one stimulus (e.g. Starbucks) facilitates subsequent processing of related stimuli (e.g. coffee) • Chronically accessible concepts: • Concepts that are routinely more accessible & sensitive to triggers • Strongly held views about gay marriage, political views etc. 45 Schemas • Cognitive structures or mental representations comprising pre-digested info about objects or people from specific categories. • A mental representation capturing the general characteristics of a particular class of events or individuals • Expectancies about objects or groups or what defines them. • A young child may 1st develop a schema for a horse, knowing a horse is large, has hair, four legs & a tail. When the child encounters a cow for 1st time, might initially call it a horse because it fits in the schema for characteristics of a horse (large animal, hair, four legs & tail). Once told this is a different animal, the child will modify existing schema for a horse & create a new schema for a cow. 46 Schemas • Several years ago a British newspaper ran an advertising campaign • Look at the 2 pictures • What do you think happened next? 47 Schemas • Most people, when asked, assumed the next shot showed the skinhead mugging the business man. • He was instead rushing to save the business man from a large pile of falling bricks. 48 Schemas • Potentially depicts what can happen once a category has been activated. • Why did people jump to this conclusion? • Spontaneous encoding of the situation. • People see the skinhead, readily activate the pertinent skinhead schema (e.g. anarchic, violent) & arrive at the mistaken conclusion that he may be about to behave aggressively. 49 Reliance on Schemas • Information presented early on can cue schemas – primacy • We use schemas that: • • • • Attract our attention → Salience Have previously been primed → Accessibility Are consistent with our current feelings → Mood Relevant to controlling outcomes → Power 50 Regaining Cognitive Control • Preventing stereotype activation: • Processing goals • Individual beliefs about prejudice etc. • Attentional capacity • Category activation appears to be goal dependent – arises from the interplay of a range of cognitive, motivational & biological factors. 51 Regaining Cognitive Control • What if stereotypes get activated? • We have some choice in our social responses if: • Aware of the potential influence of the stereotype • Sufficient cognitive resources available to take control • Motivated not to respond in a stereotypic way 52 Continuum Model of Impression Formation • Impression formation depends on: • Knowledge of a person’s category membership • Female, elderly etc. • Details of personal or individuating characteristics • Honest, friendly etc. • Perceiver’s evaluations of others fall somewhere along a continuum of impression formation: • From category-based evaluations at one end to individuated responses at other end • Category-based responses have priority • Movement along the continuum is a function of 3 factors: interpretational, motivational, & attentional 53 Continuum Model of Impression Formation • Motivational influences on moving towards individuated responses: • Outcome dependency: • Perceiver believes they will later meet the target & work together on a joint task • Perceiver accountability: • Perceiver believes they will have to justify their responses to a 3rd party & be held responsible for their impressions • Accuracy-set instructions: • Perceiver is instructed to be as accurate as possible • But these may be insufficient if cognitive resources are depleted. 54 Regaining Cognitive Control • Control is possible if we: • Are aware of the possibility of unconscious prejudicial influence • Have sufficient motivation • Have time available 55 THANKS! See you next week^^ 56