To: coreteam@officegreen.com Subject: [Invitation:] Meeting - Customer Feedback Insights on Test Phase - Plants Shipment Opening: Dear Team, I’d like to express my gratitude to your effectiveness, consistency and hard work you put into the project progress so far. I will encourage you to continue in the same fashion. Body: This mail also serves to inform you that there will be a meeting scheduled on the 8th of November, 2021. This will take place at 10AM at the conference room. ● Meeting Purpose: Brainstorm ideas on the insights ● Feedback: The meeting offers the chance to gather your experiences in a “retrospectives” format to what we have been doing, incl. review of our progress ● Customer Insights: We will dive deeper into what went wrong with regards to delivery, customer service and product quality and other related issues at this pilot stage, to solve before a big project rollout in later stages ● Format: Please be considerate and respectful in the discussion, let's discuss openly and constructively. Your input in this meeting will us to speed up the pilot stage and launch the project as soon as possible Closing: Kindly ensure availability to attend this important meeting. Also, prepare accordingly using the provided meeting agenda (see below). Thank you for your understanding. Signature: M.G., Project Manager Attachments: Meeting Agenda.docx