case Email layout formal and informal, requirements: introduction Mail ending Plan for Birmingham Birmingham Birmingham history 2nd largest, Old. Market town filled with history Located 160km London. used to be smokey Sightseeings 11 AM BLACK COUNTRY LIVING MUSEUM, industrial history. Old city, time-travel 12:30 PM JEWELLERY QUARTER, SHOPS AND ART… Entertainment 3 PM CADBURY WORLD CHOCOLATE, WORKSHOPS DESSERTS AND HISTORY 5 PM NATIONAL SEA LIFE CENTRENATIONAL SEA LIFE CENTRE, INTERESTING, AQUARIUM Uber: Transportation, app, drivers American mobility firm Huge Breakfast: Toast at headquarters in Solihull. 4 pm: Noel’s Bar and Restaurant. Garlic bread. Fine bar 7 pm La Galleria, Italian food, one of the best Whole plan 9 am breakfast at headquarters 11 am BLACK COUNTRY LIVING MUSEUM 12:30 pm JEWELLERY QUARTER 3 pm CADBURY WORLD 4 pm Noel’s Bar and Restaurant 5 pm SEA LIFE CENTRE 7 pm La Galleria Sport24 Started in 2012, 24 shops, full Danish based in Silkeborg Mission: best customer experience, vision: the leading sports-franchise, values: community and playing, target group, age normal. Clubs, Webshop and ecommerce: important, leading way. CSR Corporate social responsibility (csr), is a plan. Important for a business, shows the good side. sport24 sorts plastic wood pallets, sports24 takes the environment seriously follows goal 13: take urgent action to combat climate-change important for sports24 treated rightly, healthy workstation sport24’s goals: no human should be used. The suppliers must be responsible. corruption, big obstacle. GM faulty ignition Biggest, scandals General Motors, American. Biggest Originally holding company, stocks reconstructed Buick, GMC and Cadillac Chevrolet, more Rival Ford Ignition recalls February the 6th, recalled 800k units. Mistake:ignition Turned car off, safety systems, off. Airbags etc. 124 deaths, 30 million recalls Main problem What was the reason for the faulty ignition Which caused multiply crashes? And could the scandal have been prevented? effects Lost 3 billion, shareholders stock, scared Forfeit to United States, 900 million Made a name. Extra safety, better testing Formulation of the problem What was the reason for the faulty ignition? And could it have been prevented? The reasoning, didn’t meet the requirements It didn’t pass. test of Torque vibration. problems, prevented proper testing, resource rightful testing, another type of ignition.